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Kala Res PDF

Kongari Lakshmi Kala is an experienced professional currently working as a Deputy Manager at IDFC First Bank, with prior roles as an Assistant Manager at HDFC Bank and a Data Entry Operator at Varun Motors. She holds a BBA degree from St. Anns College for Women and has experience in customer relationship management, sales, and financial advising. Additionally, she has participated in internships and various competitions, showcasing her involvement in both professional and extracurricular activities.

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84 views2 pages

Kala Res PDF

Kongari Lakshmi Kala is an experienced professional currently working as a Deputy Manager at IDFC First Bank, with prior roles as an Assistant Manager at HDFC Bank and a Data Entry Operator at Varun Motors. She holds a BBA degree from St. Anns College for Women and has experience in customer relationship management, sales, and financial advising. Additionally, she has participated in internships and various competitions, showcasing her involvement in both professional and extracurricular activities.

Uploaded by

hrfstechnosol
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Kongari Lakshmi Kala

E-mail: lakshmikala882@gmail.com Contact:+91 84 64 83 7201


Career Objective:
To work hard in an environment where smart work is required so as to enrich my professional skills
and attain bright future.
Work Experience:
 Worked as a Data Entry Operator in Varun Motors 01/08/2020 to 01/10/2021
 Worked as a Assistant Manager, at HDFC bank, Hyderabad, since 22-04-2022 to 23-04-
2024.
 Working as a Deputy Manager in IDFC First Bank at Hyderabad from 22-05-2024.

Educational Qualifications:

YEAR BOARD / PERCENT


COURSE NAME OF INSTITUTION
OF PASS UNIVERSITY AGE
Degree Board of Secondary
St.Anns College for Women 2020 6.91%
(BBA) Education
Inter Board of Intermediate
CMS Commerce Jr College. 2017 7.65%
(MPC) Education
State Board of
SSC Buds & Flowers High School 2015 8.8%
Secondary Education
Roles:
 Having experience as an Relationship Manager.
 Managing relationships with customers.
 Identifying and communicating customer needs.
 Ensuring customer satisfaction.
 Resolving customer issues and concerns.
 Developing and implementing marketing strategies to grow the customer base.
 Financial advisor on all banking products like Retail, Credit cards, Life Insurance and TTP
Products, Mutual Funds.
 Customer Service , Customer executive ,Virtual Relationship Manager.

Responsibilities:
 Contact Potential Customers via Phone to understand their needs and persuade them to schedule
appointments with the sales team.
 Address customer questions and concerns about the products being pitched .
 Achieve daily, weekly, & monthly sales targets consistently.
 Follow up on leads and schedule customer visit.
 Work closely with the sales team to ensure a seamless customer experience.
 Handle customer objections, provide effective rebuttals and resolve issues professionally and
promptly.
Internships attended:
 Undergone internship at Hyderabad ,HDFC in “Business Analyst” department during 13-06-
2016 to 25-06-2016.
Events:
 Participated in STOCKMARKET competition conducted by Asmitha Patel Team, held on from
18-02-2016 to 24-02-2016 in connection with HDFC Bank Securities.
 Participated in the competition of Contraptions in VEDA, held at AEC, HYDERABAD.
 Participated in various Social Activities.

Hobbies:
 Photography.  Improvisation of computer knowledge.
 Volunteering & Community Involvement.  Playing Shuttle, Badminton, Cricket etc.,
Personal Profile:
Nick Name / Calling name : Lucky
Date Of Birth : 08-03-1999
Father name : Kongari Sai
Nationality : Indian
Languages known : Telugu (mother tongue), Hindi, English
Permanent address : Dr.no.8-3-269/19/169,Pallavi Apartment Sri Krishna nagar,
Yousufguda, Hyderabad, Dist, Telangana.
Declaration:
I hereby declare that all the above information is true and correct to the best of my knowledge.
Date : 12-02-2025
Place : Hyderabsd
(Kongari Lakshmi Kala .)

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