Electronic Retailing (E-tailing)?

Electronic retailing (E-tailing) is the sale of goods and services through the internet. E-
tailing can include business-to-business (B2B) and business-to-consumer (B2C) sales of
products and services.

E-tailing requires companies to tailor their business models to capture internet sales, which
can include building out distribution channels such as warehouses, internet webpages, and
product shipping centers.

types of Electronic Retailing (E-tailing)

Business-to-Consumer (B2C) E-Tailing

Business-to-consumer retailing is the most common of all e-commerce companies and the
most familiar to most Internet users. This group of retailers includes companies selling
finished goods or products to consumers online directly through their websites. The
products could be shipped and delivered from the company's warehouse or directly from
the manufacturer. One of the primary requirements of a successful B2C retailer is
maintaining good customer relations.

Business-to-Business (B2B) E-tailing

Business-to-business retailing involves companies that sell to other companies. Such
retailers include consultants, software developers, freelancers, and wholesalers.
Wholesalers sell their products in bulk from their manufacturing plants to businesses.
These businesses, in turn, sell those products to consumers. In other words, a B2B
company, such as a wholesaler might sell products to a B2C company.
Types of eCommerce Retail Models

Business to Consumer (B2C)

This is the most common retail model in the traditional shopping world and continues to be
so for online retailers. Here, the retailer is structured as a business (company, sole trader,
partnership, or some other valid type) and sells goods to end users (consumers).
B2C retailers are the last link in a supply chain between manufacturer and consumer. This
chain can sometimes be lengthy, particularly for complex products with many components.
Traditionally, a manufacturer will send their goods to a wholesaler who sends them to a
distributor, who in turn sells to a brick-and-mortar store who, finally, sells to a consumer.
The online retailer who uses a B2C model follows this model to some extent, but the chain
may be flatter as the online retailer has more options for storing and shipping their goods.

2. Business to Business (B2B)

In many ways, B2B eCommerce retailers are similar to their B2C counterparts, except they
primarily sell to other businesses rather than consumers.
In the past, B2B ventures have tended to be more conservative than their B2C counterparts
in recognition of the types of people acting as decision-makers in their client businesses. For
example, in the past, most decision-makers were born in the 1950s and early 1960s, and
they responded better to printed ads and catalogs rather than using technology. However,
nowadays, millennials are participating in their company’s purchasing process. As a result,
they have grown up with digital marketing and expect to visit a well-designed eCommerce
site with many of the features they use on B2C retailers’ sites.

3. Business to Business to Consumer (B2B2C)

Although B2C is the most common online retail model, B2B2C better represents the
traditional model. This effectively combines B2B and B2C in one process and caters to firms
engaged in vertical integration, i.e., they operate in more than one stage of a distribution
chain.
In this case, a business may wholesale a range of products in one division and sell them to
an online retailer in another, who then sells them to end consumers. Many online affiliate
marketing businesses also follow a version of his model. First, one company produces or
assembles a product to distribute using affiliate marketing. Next, those affiliates who
structure as businesses (the second B) sell online to consumers.

4. Business to Government (B2G)

Some businesses operate in the relatively narrow niche of supplying goods and services to
the various levels of government. Depending on your country, this could range from
providing a few goods to a local council to having a significant contract to supply products
to a division of the national/federal government.
You don’t have to use the B2G eCommerce retail model exclusively. For instance, many
retailers sell to government (B2G) and private (B2B) enterprises.

Features Of Retailing

The main characteristics or features of retailing can be highlighted as follows:

1. Small quantities

Retailers buy and sell goods in small quantity.

2. Sell to ultimate consumers

Retailers sell goods to ultimate final consumers.

3. Varieties of goods
 A retailer can sell various necessary goods to consumers.
4. Personal contact

A retailer establishes direct and personal contact with customers.

5. Shop display

Retailers decorate and display goods to attract customers.

6. Last link

Retailers work as the last link of distribution channel.

E-services
E-services are the electronic service. As the name suggests, E-services is nothing but
doing our works using the Information and Communication Technologies (ICTs) in different
arenas. It has become a trend in the fastly moving society. It simplifies the human works. it
is usually done with the help of the Internet.

TYPES OF E-SERVICES

There are many types of E-services. Some of them are:

 E- Banking services
 E- Governance
 E- Bill payment services
 E- Food services
 E- Shopping
 E- Portal

E-BANKING SERVICES

E-banking is an active area. In the ancient days, the people had to walk to a long distance
to use the banks. They also had to stand in a long line topay or withdraw money. In that
case, E-banking acts as a rescue. It saves the people’s time and energy. They can use the E-
banking services such as the Automated Teller Machines (ATMs) or the debit or credit cards
to pay and withdraw the money. E-lockers are also introduced to provide safety to the
customers wealth.

E-GOVERNANCE

A key component of the Digital India initiative is providing e-governance which is aimed at
promoting through e-Kranti or electronic delivery of services. Under this, the central and
state governments will pull Information and communication technologies to grant an
integrated services on an end-to-end basis. In fact, the rural e-governance applications
implemented in the recent past have demonstrated the significance of Informations and
communication Technologies in the alarmed domains of rural development. Some of the
recent initiatives that have gone live and are expected to significantly affect rural areas are:

E-lockers, E-health care services, agriculture, education etc. Moreover, the cyclone
announcing systems allows to get to know the weather and they help in taking necessary
precautions during the times of cyclone. Similarly, the web cameras allow the governments
to prevent robbery or any other offensive acts.
 E-BILL PAYMENT SERVICES

E-bill payment services act as an important element in the digital world. In the older days,
our ancesters had to walk to a long distance to pay Electric or water bill. It took a
considerable amount of time. Now the condition has been changed due to the advent of the
E-services. The bills can be payed with the help of E-bill payment services. They can use
their internet to pay their bills from home. Credit and debit cards are used to pay the bills.
Similarly, tickets for buses, trains or flights can be booked through online services. It
simplifies the act of travelling. Over all, the E-bill services reduce the time and energy of
human beings.

E-FOOD SERVICES

It is the latest development in the digital era. It is an app developed by two men while
travelling. The E-food app is available in the playstore. If wehave this app in our mobile
phones, we can order the food that we want while we travel through this app. The food from
the nearby branch will be delivered in the railway stations or bus stands. We need not
search for a guaranteed food while travelling. Moreover, the food can also be ordered
through the system of doordelivery. All we have to do is that calling up them and ordering
the food we want. They will be. delivered from the nearby branch at a minimum time. The
Dominos is very popular for its e-food services

E-SHOPPING

E-shopping has become a trend in the twenty first century. It is the easiest way of
purchase. It is true that the world is moving at an air’s speed. Now-a-days, nobody spends
much time for shopping except a few. It is because, they have many works to do and have
many obligations to fulfill. In this case, they prefer E-shopping. It is very easy and simple.
They can order the things or materials by looking their pictures online. The rate for each
material will also be put near the picture. If they like to buy them, they can place the order
and can pay the money through E-banking. They can also pay the amount as cash on
delivery. The mostly used E-shopping sites include: Amazon, Flipkart, shopcluse etc. This E-
shopping provides much options within a very lesser time and with a click of a button.

E-PORTALS

E-portals are used extensively to connect to various sites. They take us to various options
for the subject we search for. It saves the time of searching.

It simplifies the human work. It provides the informations about all the fields include:
science, ethics, philosophy, economy, mathematics, literature, arts, social works, etc.
therefore, it consumes much time.

HEALTH CARE

There is currently a huge demand-supply gap in the medicare section and a dearth of 1.5
million-2 million doctors. In addition, as per estimates, around 65 per cent of people in rural
India do not have access to necessary medicines. But then, technology can play an crucial
role in bridging this gap. The e-health initiatives envisaged under Digital India involve
providing online medical consultation, integrating patients’ electronic health records in a
digital locker, online medicine supply and pan-Indian exchange of patient information. This
provides the people from the rural areas to access to the health services
E-EDUCATION

Digital India intiative is the vital important in information and communication system.
Both the central and state government idea is to connect broadband connections in all
school andimportant places. In addition, free Wi-Fi will be granted in all secondary and
higher secondary schools. Moreover, a programme on digital literacy will be implemented at
the national level. Massive open online courses (MOOCs) will be developed and leveraged
for education. These initiatives are likely to boost education facilities in rural areas, which
otherwise lack proper infrastructure for imparting quality education.
E-Libraries

Libraries play a significant role to collect information. They are the important providers of
knowledge. In the ancient days, the people especially the students and the teachers had to
walk to libraries and search for the books. Now-a-days, the condition has been changed to a
great extent. There are many E-libraries. Some of them include:
bookshouldbefree.com,booksfi.org, projectguttenberg.com etc. these libraries provide many
books online. The students can access the online books. In the same way, newspapers are
also available online. Therefore, people need not search for the print newspapers.
MOBILE PHONE NETWORKING

The effective use of information

and communication technology
(ICT) has brought significant
changes in the urban economy and

helped enhance knowledge, improve productivity, and save time, energy and resources. The
government now aims to replicate this success in the rural segment by ensuring greater
ICTdeployment in these areas. Technology can help connect these sections of society and
bring in major socio-economic benefits.

Matchmaking is the process of matching two or more people together, usually for the
purpose of marriage, in which case the matchmaker is also known as a marriage broker.
The word is also used in the context of sporting events such as boxing, in business, in online
video games and in pairing organ donors.
Example: Cupid Knot is one of the most trusted match making services, and they have a
proven record of successfully helping many boys and girls find their life partners on their
site. Even parents have full faith in our Indian matchmaking services.
What Is Business-to-Business (B2B)?

Business-to-business (B2B), also called B-to-B, is a form of transaction between businesses

such as a manufacturer and wholesaler or a wholesaler and a retailer. Business-to-business
refers to commerce that's conducted between companies rather than companies and
individual consumers.

Examples of Business-to-Business (B2B) Commerce

Business-to-business transactions and large corporate accounts are commonplace for firms
in manufacturing. Samsung is one of Apple's largest suppliers in the production of the
iPhone. Apple also holds B2B relationships with firms like Intel, Panasonic, and
semiconductor producer Micron Technology as of fiscal year 2022.2

B2B transactions are also the backbone of the automobile industry. Many vehicle
components are manufactured independently and auto manufacturers purchase these
parts to assemble automobiles. Tires, batteries, electronics, hoses, and door locks are
typically manufactured by various companies and sold directly to automobile
manufacturers.

Service providers also engage in B2B transactions. Companies specializing in property

management, housekeeping, and industrial cleanup often sell these services exclusively to
other businesses rather than to individual consumers