Laptop Connection Guide
Before turning on your laptop, click the appropriate link below and
follow the instructions to set up your new laptop successfully.
New Employee
New Contractor Existing Employee
V20 3/4/2024
For New Employees only
Prepare to Onboard!
1
1
1. Contact your hiring manager to obtain your Single Sign-On (SSO) login and password.
2. Join Oracle’s New Employee Orientation on the scheduled day and time as
communicated in the invite sent to your personal email used to accept your offer.
To successfully setup your laptop, you will need:
• Access to the internet
• A mobile device
• Your Oracle SSO from your manager
Set up your laptop
2 1.
2.
Plug in your power adapter to charge your battery during setup.
Turn your laptop on and connect to the internet.
• From home, connect to personal internet/Wi-Fi network.
• From within an Oracle office:
• For Windows: Setup requires a wired network connection.
• For Mac: Setup requires a wireless connection – use ‘clear-onboard’.
• Cerner office – use guest-internet
3. Follow these instructions: Mac | Windows
4. Once complete, proceed with 3-Set up your mobile device for 2FA.
TIPS:
• Workspace One “Email or Server Address” field requires your SSO (e.g.,
firstname.lastname@oracle.com)
• For Windows: Workspace One Ownership choose “Corporate Owned” and for Type =
”Dedicated”
• Laptop Password requires minimum 8 characters, uppercase, lowercase and numbers.
• Laptop Password cannot be the same as the username or any part of it, and cannot be
commonly used combinations like guest3, welcome1, password5, Oracle1.
3 Set up your mobile device for Two-Factor Authentication (2FA)
This step is required to access parts of the Oracle network with SSO and access VPN
1. Contact your manager and share your mobile phone number.
2. Direct your manager to follow these instructions to register your mobile phone number to
accept SMS texts to access your Oracle email for the first time.
3. Use these instructions when prompted to set up Oracle Mobile Authenticator (OMA), which
will be required to access some Oracle websites and applications.
V20 3/4/2024
For New Employees only (continued)
Access your Oracle email to retrieve Network Access Account
4 1. Access your email at outlook.office.com (requires SSO login and 2FA).
2. Login with your SSO username and password provided by your manager.
3. Allow or Install and enroll in OMA Push notifications.
4. Locate email titled ‘Network Access Account (includes VPN access)’ and note your
username and password. Review Find Assistance if you are unable to locate the email.
Connect to the Oracle Network
5 If outside an Oracle office:
1. Launch Cisco Secure Client.
If in an Oracle office:
1. Connect to ‘clear-corporate’ Wi-Fi.
If the server address is blank, add myaccess.oraclevpn.com.
2. Click Connect. 2. Login with VPN username and
3. Enter VPN username and password provided by password provided by email.
Email.
Complete your onboarding tasks
6 Connect to the Oracle Network and complete your onboarding for your 1st day, week and month
tasks by going to my.oracle.com > Self-Service Applications > Journeys.
TIP: You must login using your Oracle email address to access your onboarding tasks.
7
Secure your computer
Follow the Securing Your Computer instructions to ensure you are protecting your data.
Passwords at Oracle Find assistance.
Single Sign-On (SSO) • Navigate to IT Web using Two Factor
Provided by your manager, this is required to Authentication at itweb.oracle.com/support
access your Oracle email account and many apps
• Connect to the Oracle Network and navigate to
and portals. Your username = your Oracle email
New Employees website at newhire.oraclecorp.com
address.
• Ask questions on our Slack channel at #it-support
Network Access Account (includes VPN)
Provided via your Oracle email, this enables access • Issues connecting to the Oracle Network, call
the Oracle network remotely and ‘clear-corporate’ 1 (800) 367-3461 or +1 (512) 501-7048 if outside the
Wi-Fi when in an Oracle office. Your username = US.
Global User ID + country code (i.e., jsmith_us).
For Oracle Health (Cerner) Employees only – Connect to your resources
V20 3/4/2024
For Existing Employees only
Before you start
• Make sure you have your Oracle Single Sign-On (SSO) account and password.
• Connect to the Internet if outside an Oracle office (i.e., home, café, etc.).
From within an Oracle Office:
For Windows: Setup requires a wired network connection.
For Mac: Setup requires a wireless connection – please use the ‘clear-onboard’ network.
Setup your laptop
1. Plug in your power adapter to charge your battery during setup.
Turn your laptop on and click the appropriate link for more instructions: Mac | Windows
TIPS:
• Workspace One “Email or Server Address” field requires SSO (e.g.,
firstname.lastname@oracle.com)
• For Windows: Workspace One Ownership choose “Corporate Owned” and for Type=” Dedicated”
• Password requires minimum 8 characters, uppercase, lowercase and numbers.
• Password cannot be the same as the username or any part of it, and cannot be commonly used
combinations like guest3, welcome1, password5, Oracle1.
Connect to the Oracle Network using VPN
If outside an Oracle office: If in an Oracle office:
1. Launch Cisco Secure Client 1. Connect to ‘clear-corporate’ Wi-Fi.
2. Click Connect. 2. Login with VPN username and
3. Enter VPN username and password provided by password provided by email.
Email.
Secure your computer
• Follow the Securing Your Computer instructions to ensure you are protecting your data.
For Oracle Health (Cerner) Employees only – Connect to your resources
Need assistance?
• Post your issue on Slack channel #it-support or use the other options at itweb.oracle.com/support.
• For Cerner Employees Only: To retain your old laptop or safely and securely return your old laptop,
please review eligibility and return instructions here.
V20 3/4/2024
For New Contractors only
1
Obtain Single Sign-On (SSO) from Manager
Reach out to your hiring manager to obtain the SSO login credentials.
Setup your laptop
2 1.
2.
Plug in your power adapter to charge your battery during setup.
Turn your laptop on and connect to the internet.
From home, connect to personal internet/Wi Fi network
From within an Oracle office:
o For Windows: Setup requires a wired network connection
o For Mac: Setup requires a wireless connection – use ‘clear-onboard’
3. Follow these instructions: Mac | Windows
4. Once complete, proceed with 3-Set up your mobile device for 2FA.
TIPS:
• Workspace One “Email or Server Address” field requires your SSO (e.g.
firstname.lastname@oracle.com)
• For Windows: Workspace One Ownership choose “Corporate Owned” and for
Type=”Dedicated”
• Password requires minimum 8 characters, uppercase, lowercase and numbers.
• Password cannot be the same as the username or any part of it, and cannot be commonly
used combinations like guest3, welcome1, password5, Oracle1.
Configure mobile device for Two-Factor Authentication (2FA)
3 1.
2.
Contact your manager and share your mobile phone number.
Direct your manager to follow these instructions to register your mobile phone number to
accept SMS texts to access your Oracle email for the first time.
Access your Oracle email to retrieve Network Access Account
4 1. Access your email at outlook.office.com (requires SSO login and 2FA).
2. Login with your SSO username and password provided by your manager.
3. Allow or Install and enroll in OMA Push notification.
4. Locate email titled ‘Network Access Account (includes VPN access)’ and note your
username and password. Review Find Assistance if you are unable to locate the email.
Connect to the Oracle Network using VPN
5 If outside an Oracle office:
1. Launch Cisco Secure Client.
2. Click Connect.
If in an Oracle office:
1. Connect to ‘clear-corporate’ Wi-Fi.
2. Login with VPN username and
3. Enter VPN username and password provided by password provided by email.
Email.
V20 3/4/2024
For New Contractors only (continued)
6
Secure your computer
Follow the Securing Your Computer instructions to ensure you are protecting your data.
Passwords at Oracle Find assistance
Single Sign-On (SSO) Navigate to IT Web using Two Factor
Provided by your manager, this is required to Authentication at itweb.oracle.com/support
access your Oracle email account and many apps
Ask questions on our Slack channel at #it-support
and portals. Your username = your Oracle email
address. Issues connecting to the Oracle Network, call
1 (800) 367-3461 or +1 (512) 501-7048 if outside the
Network Access Account (includes VPN)
US.
Provided via your Oracle email, this enables access
the Oracle network remotely and ‘clear-corporate’
Wi-Fi when in an Oracle office. Your username =
Global User ID + country code (i.e., jsmith_us).
For Oracle Health (Cerner) Employees only – Connect to your resources
V20 3/4/2024
