Read the following advertisement and mark the letter A, B, C and D on your answer sheet

to indicate the option that best fits each of the numbered blanks from 1 to 6
THE ROLE OF AI IN LEARNING
AI is playing an increasingly important role in learning, bringing significant improvements in
teaching and learning methods.One important aspect is the ability (1)_______ AI to
personalize learning experiences, adjusting content to match (2)_______student needs. By
using machine learning algorithms, AI can predict the areas where students might need more
help, making education more efficient. Many educational platforms, (3)_______ to enhance
students' learning, use AI-powered systems to provide real-time feedback. Students can also
(4)_______a promotion in their academic journey by excelling in courses powered by AI, as
it allows for a (5)_________. Some AI-driven tools offer (6) _______ students with
homework, research, or language learning, as seen in apps like Duolingo or Grammarly.
Through the use of these technologies, learners have more flexibility and access to resources
than ever before.
(Adapted from learning news)
Câu 1. *A. of B. in C. by D. to
Câu 2. A. individually *B. individual C. individualism D. individualist
Câu 3. A. which designing B. designing C. was designed *D. designed
Câu 4. A. do B. make *C. get D. catch
Câu 5. *A. more tailored learning pace B. more learning pace tailored
C. more pace tailored learning D. more learning tailored pace
Câu 6. A. to helping B. help C. helping *D. to help
Read the following leaflet and mark the letter A, B, C or D on your answer sheet to
indicate the option that best fits each of the numbered blanks from 7 to 12.
Enhancing English Learning with AI
 Using AI to enhance English learning has become increasingly popular. (7)_______AI-
driven platforms, learners can access personalized lessons and practice exercises anytime.
 A (8) _______ of tools, such as grammar checkers and vocabulary builders, help users
improve their skills quickly and efficiently. AI. (9)_______ tailoring the learning experience
to each individual, ensuring better results. (10) _______ technologies, like speech recognition
systems and chatbots, offer additional support by allowing real-time (11) _______.
 This integration of AI in education creates a more dynamic and engaging learning (12)
________, leading to faster language acquisition and stronger language skills overall.
Câu 7. *A. Thanks to B. In addition to C. On account of D. According
to
Câu 8. A. portion B. item *C. number D. amount
Câu 9. A. brings about B. stands out C. keeps up *D. focuses on
Câu 10. A. Others *B. Other C. The others D. Another
Câu 11. *A. practice B. relaxation C. imagination D. integration
Câu 12. A. benefit B. skill *C. environment D. service
Read the following passage about Urbanization and mark the letter A, B, C or D on your
answer sheet to indicate the option that best fits each of the numbered blanks from 18 to
22.
Artificial Intelligence (AI) is revolutionizing industries by streamlining processes, improving
efficiency, and creating new opportunities. In healthcare, AI-powered systems, such as
Google and DeepMind (18) _______, including eye conditions and cancers, with remarkable
accuracy. By analyzing large datasets of medical images, these systems can detect patterns
(19) _______, providing early intervention that saves lives. In education, AI is transforming
the learning experience, with platforms like Edmodo using AI (20) _______, enabling
personalized learning paths. Furthermore, AI is reshaping the finance sector, (21) _______.
However, with AI’s rapid development comes ethical concerns, particularly regarding
privacy and job displacement. A study by the McKinsey Global Institute predicts that up to
800 million jobs could be automated by 2030, (22) ________. Thus, while AI holds immense
promise, its challenges must be addressed responsibly.
. (Adapted from Friends Global)
Câu 18.
*A. have made significant strides in diagnosing diseases
B. is making significant strides for diagnosing diseases
C. will be making some significant strides with diagnosing disease
D. has made significantly strides in diagnosing diseases
Câu 19.
A. that must be overlooking for human doctors *B. that may be overlooked by human
doctors
C. that will overlook by human doctors D. that should be overlooked with
human doctors
Câu 20.
A. to be tailoring lessons which based on strengths and weaknesses from students
B. to tailoring lessons basing on students' strengths and weaknesses
*C. to tailor lessons based on students' strengths and weaknesses
D. to be tailored lessons which bases on strengths and weaknesses of students
Câu 21.
A. that tools like Robo-Advisors helping individuals manage their investments more
effectively.
B. whose tools like Robo-Advisors helps individuals manage their investments more
effectively.
C. which tools like Robo-Advisors help to individuals manage their investments more
effective.
*D. where tools like Robo-Advisors help individuals manage their investments more
effectively
Câu 22.
*A. raising questions about the future of work B. raising questions to the future of
work
C. raised questions about the future of work D. raising in the future of work questions
Read the following advertisement and mark the letter A, B, C and D on your answer sheet
to indicate the option that best fits each of the numbered blanks from 1 to 6
The Evolution of Mass Media
The development of mass media has drastically transformed how people access information.
With the rise of digital platforms, including (1) ______ media and streaming services,
traditional forms like print newspapers and television have struggled to keep up. (2) ______
to reach vast audiences, mass media now plays (3) ______ in shaping public opinion and
culture. People have learned (4) ______ various digital tools effectively, gaining instant
access to news and entertainment. In relation to this shift, new technologies have made it
easier to connect (5) ______ others globally. As society continues to embrace digital media,
we can observe how mass media is (6) ______ progress in influencing global communication.
(Adapted from discovery news)
Câu 1. *A. social B. socialize C. society D. sociable
Câu 2. A. Which designed B. Designing C. Was designed *D. Designed
Câu 3. *A. a critical role B. critical a role C. a role critical D. role a
critical
Câu 4. A. to using *B. to use C. use D. to be using
Câu 5. A. to B. on *C. with D. at
Câu 6. A. doing *B. making C. coming D. catching
Read the following leaflet and mark the letter A, B, C or D on your answer sheet to
indicate the option that best fits each of the numbered blanks from 7 to 12.
The Mass Media
 The development of mass media has revolutionized the way we communicate and
consume information. (7) _______ technological advancements, digital platforms such as
social media and streaming services have become dominant forces in the media landscape.
 The (8) ______ of online content creators has surged in recent years, reflecting a shift
towards user-generated content. (9) ______ forms of traditional media, like newspapers and
television, have struggled to maintain relevance in this digital (10) _______.
 The impact of mass media on public (11) ______ and culture is profound, shaping how
societies perceive various issues. To understand this, researchers (12) ______ studies to
analyze the effects of media on behavior. Overall, mass media plays a central role in the
dissemination of information globally.
Câu 7. A. Due to *B. Thanks to C. On account of D. According
to
Câu 8. A. majority B. item *C. number D. amount
Câu 9. A. Others *B. Other C. The others D. Another
Câu 10. *A. age B. moment C. number D. service
Câu 11. A. connection B. relation C. behaviour *D. opinion
Câu 12. *A. carry out B. put off C. go up D. stand out
Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of
utterances or sentences to make a meaningful exchange or text in each of the following
questions from 13 to 17.
Read the following passage about The Development of Mass Media and Research and
mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each
of the numbered blanks from 18 to 22.
In recent years, social media has experienced tremendous growth, transforming the way we
communicate, share information, and connect with others. Platforms like Facebook,
Instagram, Twitter, and TikTok have become integral parts of daily life. So far, (18) _______
to stay informed, interact with friends, and even promote businesses. Many of these platforms
provide features (19) _______ making it easier than ever to share experiences in real time.
(20) _______ for networking and learning, it has also brought challenges, such as the spread
of misinformation and the negative impact on mental health. For example, some influencers
have faced criticism (21) ________. Social media platforms continue to evolve, (22)
________ to keep users engaged, encouraging them to spend more time on these apps.
(Adapted from friends Global)
Câu 18.
*A. Social media has been used by billions of people worldwide
B. Social media was used by billions of people worldwide
C. Social media is used by billions of people worldwide
D. Social media was being used by billions of people worldwide
Câu 19.
A. which allows users to post photos, videos, and even broadcasts live,
*B. which allow users to post photos, videos, and even live broadcasts,
C. who allow users to posting photos, videos, and even live broadcasts,
D. whose allowed users to post photos, videos, and even broadcasts live,
Câu 20.
 A. However social media has been provided incredible opportunities
B. Because social media will have provided incredible opportunities
*C. Although social media has provided incredible opportunities
D. Since social media has been provided incredible opportunities
Câu 21.
A. on promoted unrealistic beauty standardize or misleading advertisements
B. for promoting unrealistically beauty standards or misled advertisements
C. on promoting unrealistic beautifully standards or misleading advertisements
*D. for promoting unrealistic beauty standards or misleading advertisements
Câu 22.
*A. constantly introducing new tools like Stories and Reels
B. constant introducing new tools as Stories and Reels
C. constantly introducing new tools like Stories or Reels
D. constantly introduced new tools neither Stories nor Reels
Read the following advertisement and mark the letter A, B, C and D on your answer sheet
to indicate the option that best fits each of the numbered blanks from 1 to 6
Protect Wildlife, Preserve Our Future
Protecting wildlife is vital for preserving our planet’s biodiversity. Many endangered species,
vulnerable and helpless, are facing extinction due to habitat loss and poaching. Conservation
efforts are (1) ______ working to protect these creatures from further harm. Through
sustainable development and wildlife protection policies, we aim to create a safer
environment for animals. Organizations and individuals (2) ______ a plan to fight illegal
hunting and deforestation, (3) ______ a brighter future for wildlife. The government aims (4)
______ stricter laws against wildlife trafficking. By taking action now, we can reduce the
negative impact of human activities (5) ______ ecosystems. Let’s unite to protect (6) ______
for generations to come—every effort counts!
(Adapted from daily news)
Câu 1. *A. actively B. active C. action D. activity
Câu 2. A. get *B. make C. come D. catch
Câu 3. A. which ensuring B. ensured C. was ensuring *D.
ensuring
Câu 4. A. to enforcing *B. to enforce C. enforce D. to be
enforcing
Câu 5. A. from *B. on C. for D. in
Câu 6. A. these species incredible B.
incredible these species
*C. these incredible species D. species
these incredible
Read the following leaflet and mark the letter A, B, C or D on your answer sheet to
indicate the option that best fits each of the numbered blanks from 7 to 12.
Protecting Endangered Animals
 To protect endangered animals, we must take immediate action (7) ______ habitat loss,
poaching, and climate change. The (8) ______ of species facing extinction is increasing
rapidly, affecting biodiversity around the world.
 Conservation efforts, such as creating protected (9) ______ and enforcing anti-poaching
laws, are essential to safeguard these animals. (10) ______ critical actions include reducing
deforestation and supporting sustainable practices.
 Governments, organizations, and individuals need to (11) ______ the root causes of these
threats to preserve wildlife. Awareness campaigns and education on environmental (12)
______ are also crucial for ensuring the survival of these species. The role of conservationists
is more important than ever to maintain ecological balance.
Câu 7. A. according to B. thanks to C. on account of *D. due to
Câu 8. A. majority B. item *C. number D. amount
Câu 9. *A. areas B. groups C. organizations D.
volunteers
Câu 10. A. Others B. Each other C. The others *D. Other
Câu 11. A. go in *B. deal with C. take up D. stand
by
Câu 12. A. sustainability B. extinction C. avenue *D.
protection
Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of
utterances or sentences to make a meaningful exchange or text in each of the following
questions from 13 to 17.
Read the following passage about Effective Strategies for Protecting Endangered Species
and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits
each of the numbered blanks from 18 to 22.
The government has recently increased efforts to protect wildlife due to the growing threats
of poaching and habitat destruction. (18) _______, where animals are safeguarded from
illegal hunting and environmental damage. Various protection programs have been launched
by environmental agencies, (19) ________. These initiatives have been supported (20)
________, and have been praised for their effectiveness in conserving endangered species.
However, despite these improvements, deforestation remains a major issue, as (21)
________. In some regions, illegal logging is still happening at an alarming rate, posing a
serious threat to wildlife habitats. As a result, more stringent policies need to be enforced (22)
________. Only with stronger actions and global cooperation can the survival of endangered
species be ensured.
(Adapted fromNBCnews)
Câu 18.
*A. Many new wildlife reserves have been established
B. Many new wildlife reserves are established
C. Many new wildlife reserves will have established.
D. Many new wildlife reserves were being established
Câu 19.
A. whom are working by the local communities to ensuring the sustainable practices
*B. who are working with local communities to ensure sustainable practices
C. which are working by the local communities to ensure the sustainable practices
D. that are working with local communities to ensured a sustainable practices
Câu 20.
A. by both national or international organizations
B. by both national nor international organizations
*C. by both national and international organizations
D. by neither national nor international organizations
Câu 21.
A. forests continued to be clearing for the agricultural expansion
B. forests continue to have been cleared by agricultural expansion
C. forests have continued to clear for agricultural expansion
*D. forests continue to be cleared for agricultural expansion
Câu 22.
*A. in order to address these ongoing challenges
B. in order that address these ongoing challenge
C. in order to the address for these ongoing challenges
D. in order to not address these ongoing challenges
Read the following advertisement/announcement and mark the letter A, B, C or
D to indicate the correct option that best fits each of the number blanks
AI ROBOT EXHIBITION COMING SOON!
Time & Date: 8 a.m. on May 4th
Location: (1) __________ Convention Centre
Embark on a journey into the future at our AI Robot Exhibition (2) __________ May 4th
Join us for a day filled with cutting-edge technology and (3) __________ activities:
- Robot Demonstrations: witness AI-powered robots showcasing their advanced capabilities
- (4) __________ Zones: Engage in (5) __________ activities, test cutting-edge AI
applications, and experience the future first-hand
- Expert Talks: Learn from industry leaders discussing the impact of AI on various sectors
- Q&A Sessions: Have your burning questions answered by AI experts.
Contact Information: For event inquiries and details, please reach out to
hightech@gmail.com
Immerse yourself in the marvels of artificial intelligence and discover how robots are shaping
our world. Save (6) __________ date, bring your curiosity, and be part of this extraordinary
AI experience!
Question 1 : A. Nation *B. National C. Nationally D.
Nations
Question 2: *A. on B. in C. at D. about
Question 3: A. fascinatingly B. fascinated *C. fascinating D.
to fascinate
Question 4: A. Interactively *B. Interactive C. Interaction D. Interact
Question 5: *A. hands-on B. artificial C. advanced D. instant
Question 6: A. an B. Ø (no article) *C. the D. a

OUR SMART HOME COMPANION!

We have RoboMate - a cutting-edge home robot - (7) __________ to make your life easier
and more enjoyable, with its sleek design and advanced AI capabilities, RoboMate is more
than just a machine; it’s your personal assistant, security guard, (8) __________
entertainment companion all in one.
* Key Features:
- Smart Assistance: (9) __________ , manage your schedule, and provide instant
information
- Home Security: Equipped (10) __________ state-of-the-art sensors, it ensures the safety of
your home with (11) __________ monitoring.
- Entertainment Hub: Enjoy your favourite music, control smart devices, and even
participate in casual conversations with RoboMate.
- Effortless Cleaning: Sweep, mop, and vacuum, keeping your home spotless with built-in
cleaning functions.
* Affordable Convenience: RoboMate is available at the incredible price of $5,000.
Experience the benefits of a smart home without breaking the bank!
Question 7: A. to design *B. designed C. be designed D. design
Question 8: A. so B. but C. or *D. and
Question 9: A. Tasks support daily B. Tasks daily support
*C. Support daily tasks D. Daily support tasks
Question 10: A. on B. for C. in D.
with
Question 11: A. personalised B. real-life *C. real-time D.
spare
Question 12: A. break the bank *B. breaking the bank C. broken the bank D.
to break the bank
Mark the letter A, B, C or D to indicate the correct arrangement of the sentences to make a
meaningful paragraph/letter in each of the following questions.
Read the following passage and mark the letter A, B, C or D to indicate the correct option
that best fits each of the numbered blanks from 18 to 23.
Artificial Intelligence (AI) has revolutionised the manufacturing industry, offering
numerous benefits that have improved efficiency, productivity, and overall profitability.
One significant advantage of AI in manufacturing is the ability to improve accuracy
and quality control. (18) ___________, as these systems are designed to perform tasks with
precision, consistency, and attention to detail. This ensures that product quality remains
consistent throughout the production process, decreasing the costs (19) ___________.
Additionally, AI can detect problems in real-time, enabling manufacturers to address issues
promptly and (20) ___________.
Another key benefit of AI in manufacturing is (21) ___________ to enhance
production efficiency. AI algorithms can analyse vast amounts of data quickly and identify
patterns or trends (22) ___________. This allows manufacturers to optimise their production
processes, making them more cost-effective and time-efficient. Furthermore, AI-powered
machines and robots can perform tasks faster than humans, maximising productivity. (23)
___________, manufacturers can achieve higher production rates and increase their profits.
Adapted from https://otssolutions.com/role-of-ai-in-manufacturing-industry/
Question 18: A. With AI-powered machines and manufacturers, robots can minimise human
errors.
*B. With AI-powered machines and robots, manufacturers can minimise
human errors.
C. With human errors, manufacturers can minimise AI-powered machines and
robots.
D. With manufacturers, AI-powered machines and robots can minimise human
errors.
Question 19: A. to be associated with rework or returns B. associating with rework or
returns
*C. associated with rework or returns D. to associate with
rework or returns
Question 20: A. preventing reaching consumers from low-quality products
B. preventing low-quality products from reaching consumers
C. prevent reaching consumers from low-quality products
*D. prevent low-quality products from reaching consumers
Question 21: *A. its capacity B. our capacity C. their capacity D.
his capacity
Question 22: A. might otherwise go unnoticed by humans
*B. that might otherwise go unnoticed by humans
C. that humans might otherwise go unnoticed them
D. humans might otherwise go unnoticed
Question 23: A. Despite making use of the power of AI B. By making use of AI of the
power
*C. By making use of the power of AI D. Due to making use of
AI of the power
Read the following passage and mark the letter A, B, C or D to indicate the correct option
that best fits each of the numbered blanks from 24 to 28.
AI has made significant developments in healthcare this year by improving
diagnostics, enabling personalised medicine and promoting drug discovery. Machine learning
algorithms are now facilitating early disease detection and more accurate diagnoses, (24)
_________ personalised medicine is helping doctors customise treatment plans for each
patient’s unique genetic makeup.
AI has also made a great impact on healthcare through the (25) _________ of
wearable devices and loT-enabled health monitoring systems. These technologies
continuously collect valuable patient data like heart rate, blood pressure and glucose levels,
so healthcare providers can monitor and manage chronic conditions more effectively.
Providers have also been able to significantly improve mental health care by using AI
to create (26) _________, personalised support systems. Chatbots and virtual therapists, (27)
_________ are powered by natural language processing and machine learning, can engage
users in therapeutic conversations, helping to ease symptoms of anxiety, depression and (28)
_________ other mental health issues.
Adapted from https://www.forbes.com/sites/bernardmarr/2023/05/10/l5-amazing-real-world-
applications-of-ai-everyone-should-know-about/?sh=43b62bed85e8
Question 24: A. as B. however C. thereby *D. while
Question 25: A. identity *B. integration C. mode D.
concept
Question 26: *A. accessible B. accessibility C. accessibly D. access
Question 27: A. A. whom *B. which C. who D. that
Question 28: A. lot of B. much C. few *D. many
Read the following advertisement and mark the letter A, B, C or D on your answer
sheet to indicate the option that best fits each of the numbered blanks

Solo Female Travelers Club – Global Greeter Network

Looking to enhance your travel experience with a local perspective? Join the Global Greeter
Network, a service (1) _______ to connect travelers with friendly locals eager to (2)
________ you around. Whether you're (3) _______ in a guided tour, a scenic walk, or simply
being dropped (4) _______ at a spot of interest, this program offering flexible options allows
you to explore new destinations without the hassle of finding transportation. Perfect for solo
female travelers wanting (5) _______ locals and like-minded explorers, the Global Greeter
Network provides access to exclusive travel groups. Share experiences, make friends, and
discover hidden gems. This service is designed for those eager to experience (6) _______ in a
safe, comfortable way.
Question 1: A. design B. was designed *C. designed D. that
designed
Question 2: A. go B. see *C. show D. look
Question 3: *A. interested B. interesting C. interest D.
interestingly
Question 4: A. on *B. off C. to D. about
Question 5: *A. to meet B. meeting C. meet D. meeting
Question 6: A. local authentic culture B. culture authentic local
C. authentic culture local *D. authentic local culture

Read the following passage and mark the letter A, B, C or D to indicate the correct option
that best fits each of the numbered
Refresh Burst, the perfect bottled drink for those seeking a burst of refreshment! Created with
care, this beverage is more than just a drink; it’s an experience.
Key Features:
• Hydration Boost: Packed with essential ingredients to keep you (7) __________
throughout the day.
• Zesty Flavors: Indulge in a symphony of flavours, from tangy citrus to sweet berries.
• Natural Goodness: Made from pure, natural ingredients with no artificial colours.
• Eco-Friendly Packaging: Our commitment to (8) __________ - a recyclable bottle for a
greener planet.
• Perfect Workout Partner: Ideal for post-workout or during outdoor activities.
Limited-Time Offer:
Grab your RefreshBurst today and experience hydration like never before! Available at your
nearest stores. Don’t miss out on the ultimate drink that takes refreshment (9) __________ a
whole new level, stay refreshed, stay vibrant with RefreshBurst!
Question 7: A. energise B. energy *C. energised
D. energising
Question 8: A. sustainable B. sustain *C. sustainability D.
sustainably
Question 9: A. on *B. to C. for D.
from
Exciting News! Grand Opening of Stellar Electronics Store!
Join Us for a Spectacular Launch Event!
Event Highlights:
• Special Discounts: Enjoy exclusive discounts on (10) __________ wide range of electronic
gadgets and appliances.
• Live Entertainment: Groove to live music and performances throughout the day.
• Lucky Draws: (11) __________ a chance to win amazing prizes in our hourly lucky draws.
• Food Festival: Indulge your taste buds in a diverse range of cuisines at our food stalls.
• Kids’ Corner: Keep the little ones entertained (12) __________ fun activities and games.
Don’t miss out on the festivities! Bring your family and friends to celebrate the launch of
Stellar Electronics store. We can’t wait to welcome you!
Question 10: A. the B. an C. Ø (no article) *D.
a
Question 11: A. stay *B. Stand C. Sit D.
See
Question 12: A. from B. on C. in
*D. with
Read the following passage and mark the letter A, B, C or D to indicate the correct
arrangement of the sentences to make a meaningful paragraph/ letter in each of the
following questions.
Mark the letter A, B, C, or D on your answer sheet to indicate the best arrangement of
utterances or sentences to make a meaningful exchange or text in each of the following
questions.

Read the following passage and mark the letter A, B, C or D to indicate the correct option
that best fits each of the numbered blanks from 18 to 23.
Internet, a system architecture that has revolutionised mass communication, mass
media, and commerce by allowing various computer networks around the world to
interconnect. (18) ________, the Internet emerged in the United States in the 1970s but did
not become visible to the general public (19) ________. By 2020, approximately 4.5 billion
people, or more than half of the world’s population, were estimated to have access to the
Internet. And that number is growing, (20) ________ “smart” technology and the “Internet of
Things,” where computer-like devices connect with the Internet or interact via wireless
networks. The Internet provides a capability so powerful and general that it can be used for
almost any purpose that depends on information, and it is accessible by every individual (21)
________.
It supports human communication via social media, electronic mail (e-mail), “chat
rooms,” newsgroups, and audio and video transmission and allows people to work
collaboratively (22) ________. It supports access to digital information by many applications,
including the World wide Web. The Internet has proved to be a ground for (23) ________ “e-
businesses” (including subsidiaries of traditional companies) that carry out most of their sales
and services over the Internet.
Adapted from: https://www.britannica.com/technology/Internet
Question 18: *A. Sometimes referred to as a “network of networks”
B. Sometimes referring to as a “network of networks”
C. Sometimes referred for as a “network of networks”
D. Sometimes referring for as a “network of networks”
Question 19: A. since the early 1990s B. of the early 1990s
C. from the early 1990s *D. until the early 1990s
Question 20: A. despite the largely prevalence of B. due to the largely prevalence
of
*C. largely due to the prevalence of D. largely despite the prevalence
of
Question 21: A. which connects to one of its networks *B. who connects to one of its
networks
C. where connects to one of its networks D. why connects to one of its
networks
Question 22: A. by many different locations B. of many different locations
C. on many different locations *D. at many different locations
Question 23: A. the large and growing number for B. a large and growing number
for
C. the large and growing number of *D. a large and growing number
of

Read the following passage and mark the letter A, B, C or D to indicate the correct option
that best fits each of the numbered blanks from 24 to 28.
On the positive side, social media includes social networking applications such as
Facebook and Google+, microblogging services such as Twitter, blogs, video blogs (vlogs),
wikis, and media-sharing sites such as YouTube and Flickr, among others.
Social media as a collaborative and participatory tool, (24) ________ users with each
other and helps shaping various communities. Playing a key role in delivering public service
value to citizens, it also helps people to engage (25) ________ politics and policy-making,
making processes easier to understand, through information and communication technologies
(ICTs).
Today four out of five countries in the world have social media features on their
national portals to promote (26) ________ networking and communication with the citizen.
(27) ________ we don’t have any information about the effectiveness of such tools or
whether they are used to their full potential, 20% of these countries shows that they have
“resulted in new policy decisions, regulation or service”.
Social media can be an effective tool to trigger changes in government policies and
services if (28) ________ properly. It can be used to prevent corruption, as it is direct method
of reaching citizens. In developing countries, corruption is often linked to governmental
services that lack automated processes or transparency in payments.
 Adapted from https://theconversation.com/can-social-media-loud-and-inclusive-fix-world-
politics-74287
Question 24: A. connect *B. connects C. connecting D.
connected
Question 25: *A. in B. on C. at D. of
Question 26: A. interact B. interaction *C. interactive D.
interacted
Question 27: A. Because B. Due to *C. Although D. Despite
Question 28: *A. used B. uses C. using
D. use