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Customer Cust MST

The document outlines a customer interaction flow for an account management system, detailing steps such as account registration, login, password recovery, item search, bill generation, order placement, cart management, payment processing, feedback submission, and report generation. Each step includes customer requests and system responses, indicating a structured process for managing customer transactions and interactions. The flow emphasizes the importance of customer acceptance at various stages to ensure successful completion of tasks.

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jitendradeveloper333
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15 views3 pages

Customer Cust MST

The document outlines a customer interaction flow for an account management system, detailing steps such as account registration, login, password recovery, item search, bill generation, order placement, cart management, payment processing, feedback submission, and report generation. Each step includes customer requests and system responses, indicating a structured process for managing customer transactions and interactions. The flow emphasizes the importance of customer acceptance at various stages to ensure successful completion of tasks.

Uploaded by

jitendradeveloper333
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Customer Give Details 1.

0 Accept Details

Cust_mst
Customer
Use Account Registration Provide
Account

Request to Accept id &


Login 2.0 Password
Customer Cust_mst
Login
Get Response Response

Request for
3.0
New password Insert Details

Customer Forgot Cust_mst


Password
Get Response Response

Show item Check for show


4.0
Customer Prod_mst
Response Search Item Response
accept/Reject

Request for Bill Save Bill


5.0

Customer Generate Bill_mst


Bill Response
Accept Response
Request for order 6.0 Check for
order
details
Customer Place Order_mst
Accept Response
Order

Response

Request for add to cart


7.0 Check for card

Customer Cart_mst
Add to Cart
Response
Accept Response

Request for Payment 8.0 Receive Payment

Customer Invoice_mst
Make a
Receive Receipt INVOICE Send Receipt

Gives Feedback 9.0 Accept Feedback

Customer Feedback_mst
Accept Response Feedback
Send Response
Request for report 10.0 Accept

Customer
Report Invoice_mst
Get Service Report
Generation
Service Report

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