Service Bulletin: Subject
Service Bulletin: Subject
[Main changes]
*Refer to page 5 and after for details of the above and other changes.
*Refer to page 2 to 4 for [Updated firmware list] and the pack versions.
Field Measure:
[All destinations]
When upgrading firmware or replacing PWB, etc., please upgrade each firmware (MAIN, ENGINE, etc.) to
the latest version at the same time.
*The Lot6/Lot26 support in the ErP directive applies to the product which is sold from May 9, 2025.
 This change does not affect the machine in the field.
N00133055
                          KYOCERA Document Solutions Europe Management B.V.                       CONFIDENTIAL
                             Customer Services & Support Division (CSSD)
                                                                                        For authorized KYOCERA engineers only.
                                                                                        Do not distribute to non-authorized parties.
                                                                                                                     A       B      C
2Z7-12045
#128
                               [Additional Information]
                               1. The following software is also planned to support this change.
                                  - Kyocera Net Viewer (KNV) has supported this change since V6.8.
                                    Refer to Service bulletin No.SWSO-0059(O108).
                               2. This change applies only the European specification, and for other
                                  specifications, only the version change is informed.
                                                                                                                 C0V-4200
                                                                                                                 C0T-3959
                                                                                                                 C0T-3966
                                                                                                                 C0T-3996
                                                                                                                 C0V-4265
                                                                                                                 C0V-4264
                                                                                                                 C0V-4200
                                                                                                                 C0V-4205
                                                                                                                 C0V-4227
                                                                                                                 C0V-4245
                                                                                                                 C12-2605
                                                                                                                 C0V-4230
                                                                                                                 C0T-4105
                                                                                                                 C0T-4514
                                                                                                                 C11-73
                                                                                                                 C11-76
                                                                                                                 C13-132
5   Support for [MQTT]            To support [MQTT] communication protocol, [Communication Protocol] is             2Z1-1633        CONT
                                                                                                                    2Z7-11601       LANG
                                  added to the system menu/CCRX.                                                    2Z7-11646
    Adding [Communication                                                                                           2Z7-11653
    Protocol] to the system       <Setting flow after this change>                                                  2Z1-1693
    menu                          System Menu -> Network Settings -> Network Settings -> Protocol                   2Z7-11734
                                                                                                                    2YJ-3127
                                  Settings -> Communication Protocol                                                2Z7-12037
                                                                                                                    2Z2-3089
                                  Supported protocol                                                                2Z2-3080
                                                                                                                    2Z2-3128
                                  1. XMPP                                                                           2Z2-3129
                                     *Current settings for machines in the field                                    2Z2-3155
                                     * When updating the firmware in machines in the field, it is not               2Z2-3324
                                       automatically changed to MQTT.                                               2Z7-11649
                                                                                                                    2Z7-11655
                                                                                                                    2Z7-11654
                                  2. MQTT                                                                           2Z7-11660
                                     *Default (factory shipped device)                                              2Z7-11661
                                                                                                                    2Z7-11662
                                                                                                                    2Z7-11663
                                  After: CCRX                                                                       2Z7-11665
                                                                                                                    2Z7-11666
                                                                                                                    2Z7-11667
                                                                                                                    2Z7-11668
                                                                                                                    2Z7-11669
                                                                                                                    2Z7-11670
                                                                                                                    2Z7-11720
                                                                                                                    2Z7-11721
                                                                                                                    2Z7-11799
                                                                                                                    2Z7-12104
                                                                                                                    2Z7-12106
                                                                                                                    2Z7-12543
                                                                                                                    2Z7-12528
                                                                                                                    2Z7-12522
                                                                                                                    2Z7-12752
                                                                                                                    2Z7-12753
                                                                                                                    #114
                                  [Additional Information]
                                  The following software is also planned to support this change.
                                  [KFS Manager]
                                  (1) Support for MQTT communication: V.2.0 or later applies
                                      - KFS-0008(N034) (For KDAS/KDAU/KDCN)
                                      - KFS-0013(N086) (For KDEM/TA/UTAX)
                                      - KFS-0014(N104) (For KDA)
                                  (2) Switching support for MQTT/XMPP communications:
                                      Already supported since July regular update.
                                      - KFS-0026(O100)
                                                                                                                         2XC-14867
                                                                                                                         2XC-14868
                                                                                                                         2ZS-5570
                                                                                                                         2ZS-5571
                                                                                                                         OR-4316
                                                                                                                         #137
7   Improving the panel              The internal threshold value for releasing operation of touch panel is              2Z7-11797       CONT
    operability                      changed so that the operability of the touch panel is improved.                     2XD-4842
8   Corrective measures for IB- When setting the security encryption of IB while IB-53/54/55 is installed,               2Z7-11798       CONT
    5x installation issues      the start button of the sending feature does not activate. Therefore, it is              2XC-14799
                                corrected.
    (MFP only)
9   Corrective measures for          If the language of the operation panel is set to one of the following, [:] is       2Z7-12041       CONT
                                                                                                                         2Z7-12075       LANG
    printing failure of the status   printed on the field of [Sleep Rules:] when printing status page.                   2Z7-12075
    page
                                     - Lithuanian
                                     - Croatian
                                     - Slovene
                                     - Slovak
                                     - Bulgarian
                                     - Latvian
                                     - Estonian
10 Corrective measures for           When [Power off] is set in the device settings of KYOCERA Fleet Services            2Z7-12040       CONT
   displaying [Power off rules       (KFS), [Power off rules (RAM Disk)] is displayed. Therefore, it is corrected
   (RAM Disk)] in KFS                to not be displayed.
11 Corrective measures for           When IB-53/54/55 is installed, [SMTP] email settings on the device are              KDCQA-18282 CONT
                                                                                                                         KDA-D-2403-4
   referring to email [SMTP]         referred to. Therefore, it is corrected.                                            C0V-4738
   settings when IB-5x is                                                                                                2Z7-12199
   installed
                                                                                                                         #144
    (MFP only)
12 Corrective measures for           After installing the HyPAS application, if the RAM disk setting is changed          KDCQA-14714 CONT
                                                                                                                         KDCQA-15724
   the non-display of HyPAS          to [OFF], the HyPAS icon on the home screen becomes hidden.                         KDCQA-16304
   icon                              Therefore, it is corrected.                                                         KDCQA-19356
                                                                                                                         KDCQA-18652
    (MFP only)
                                                                                                                         2Z7-10879
                                                                                                                         C11-56
                                                                                                                         C0V-2690
                                                                                                                         C0V-2789
13 Corrective measures for           When the allowlisting feature is enabled, PCL Barcode Flash becomes                 KDCQA-16394 CONT
                                                                                                                         2Z7-11651
   compatibility of PCL              incompatible with other models and cannot be used. Therefore, it is
   Barcode Flash with                corrected.
   allowlisting feature enabled
14 Corrective measures for           Even when an SD card with [PCL Barcode Flash] installed is inserted and             KDCQA-14894 CONT
                                                                                                                         KDCQA-16905
   the issue of API program          the power is turned on, the API program does not load, and all item                 KDCQA-16928
   not loading                       contents such as the application name in the report [PCL BARCODE                    KDCQA-16929
                                     FLASH STATUS PAGE] are displayed as [not loaded]. Therefore, it is                  2Z7-11652
                                     corrected.
                                                                                                                         C0V-2744
                                                                                                                         C0T-2317
(MFP only)
16 Corrective measure for the     In KYOCERA Net Viewer (KNV), the firmware update for the USB-                    KDCQA-15901 CONT
                                                                                                                   KDCQA-16322
   failure of the card reader     connected [TWN4] (MultiTech2/SLIM) card reader fails during execution.           KDCQA-16319
   firmware update                Therefore, it is corrected.                                                      KDCQA-16324
                                                                                                                   KDCQA-17575
                                                                                                                   KDCQA-10421
                                                                                                                   KDCQA-14919
                                                                                                                   KDCQA-16318
                                                                                                                   2Z7-11689
                                                                                                                   C0T-3037
                                                                                                                   C0V-3435
                                                                                                                   2XF-2110
                                                                                                                   2XF-2078
                                                                                                                   C0V-4244
17 Corrective measure for         When printing a certain file with two pages, system error F248 occurs after      KDCQA-14231 CONT
                                                                                                                   KDCQA-15517
   F248 (1)                       printing the first page and before printing the second page. Therefore, it is    KDCQA-18025
                                  corrected.
                                                                                                                    2Z2-2330
                                                                                                                    C0V-2475
                                                                                                                    C0T-2057
18 Corrective measure for         When printing a multi-page PDF file using Mobile Print with N-up and              KDCQA-16310 CONT
                                                                                                                    2Z2-2702
   F248 (2)                       specific page selection, system error F248 occurs. Therefore, it is
                                  corrected.
                                                                                                                    2Z2-2705
                                                                                                                    2V5-18078
                                                                                                                    2XD-4723
                                                                                                                    2XC-14188
                                                                                                                    2XD-4751
                                                                                                                    2XF-2130
                                                                                                                    2XD-4723
                                                                                                                    2XT-2085
                                                                                                                    2V8-11751
                                                                                                                    2VK-2066
                                                                                                                    2XN-2394
20 Corrective measures for        In the system menu, the German translation for the English term [Sound]           KDCQA-18197 CONT
                                                                                                                    2Z5-133
   German mistranslations in      is incorrect. Therefore, it is corrected.
   the system menu
(MFP only)
21 Corrective measures for        When setting the default screen to Kyocera Cloud Print and Scan (KCPS)           KDCQA-16386 CONT
                                                                                                                   KDCQA-18239
   authentication issues with     and logging in, the entire screen is displayed as blank. Therefore, it is        KDCQA-19471
   KCPS                           corrected.                                                                       2Z5-137
                                                                                                                   C0V-4406
    (MFP only)                                                                                                     2Z5-134
22 Corrective measures for        The text of [Sleep Timer] in Slovak language is incorrect. Therefore, it is      2Z1-1848         CONT
                                                                                                                   2Z1-1860         LANG
   incorrect display of Slovak    corrected.
   language
                                  After (Correct)    Časovač spánku
    (ECOSYS PA4500cx,             Before (Incorrect) Časovač vypnutia
    ECOSYS PA4000cx,
    ECOSYS PA3500cx
    Only)
(MFP only)
24 Corrective measures for      When updating the controller to ver.***_S000.003.558, the item key for         KDCQA-20108 CONT
                                                                                                               KDCQA-20166
   display issues of [Prevent   [Prevent Mis-sending settings] under [Send/Store] in the system menu is
   Mis-sending settings] in the displayed as blank. Therefore, it is corrected.
   system menu
25 Corrective measures for      Unnecessary items are displayed on the service status page. Therefore, it      2Z7-12420        CONT
   unnecessary items display    is corrected.
   on the service status page
26 Corrective measures for      When set to Norwegian, the paper type for forms in the status page report      2Z7-12541        CONT
                                                                                                               2Z7-12704        LANG
   paper type display issues    is hidden. Therefore, it is corrected.
   on the status page
27 Corrective measures for      When set to Welsh, the warning message for non-genuine toner displayed         2Z2-3706         LANG
                                                                                                               2Z1-2410
   untranslated items on the    on the status page is not translated. Therefore, it is corrected.              2Z2-3861
   status page                                                                                                 2Z7-12726
28 Corrective measures for      When attaching/detaching UG-35, the panel's device information displays        2Z7-12534        CONT
   panel display errors when    UG-35 as "Installed". Therefore, it is corrected.
   attaching/detaching UG-35
(MFP)
29 Corrective measures for      After turning off the RAM disk mode in CCRX and restarting the device,         2Z7-12521        CONT
   non-display of RAM disk      the RAM disk mode becomes hidden. Therefore, it is corrected.
   mode in CCRX
*11: The .zip format of 81XP is a compressed file containing all languages.
     The individual firmware is not uploaded.
*12: Standard language firmware
*13: The .zip format of 81XP is a compressed file containing all languages.
     The individual firmware is not uploaded.
*14: Standard language firmware
*15: The .zip format of 81XP is a compressed file containing all languages.
     The individual firmware is not uploaded.
*16: Standard language firmware
                                                          3-digit prefix
   Product name         Destination       Product code                             Start serial number
                                                          (Fixed code)
TASKalfa MA4500ci    KDEM               1102Z73NL0       H87                H875202941
              458ci TA/UTAX             1102Z73UT0       H99                H9952***** or later applies
TASKalfa MA3500ci    KDEM               1102Z63NL0       H84                H845121913
              358ci TA/UTAX             1102Z63UT0       H98                H985204704
ECOSYS MA4000cifx    KDEM               1102Z53NL0       H81                H815204928
      P-C4067i MFP TA/UTAX              1102Z53UT0       H97                H975202557
ECOSYS MA4000cix     KDEM               1102Z43NL0       H7Y                H7Y5210753
      P-C4063i MFP TA/UTAX              1102Z43UT0       H96                H965202234
ECOSYS MA3500cifx    KDEM               1102Z33NL0       H7V                H7V5212940
      P-C3567i MFP TA/UTAX              1102Z33UT0       H95                H955203947
   d-COLOR MF3534    OLIVETTI           1102Z33LV0       1JG                1JG52***** or later applies
ECOSYS MA3500cix     KDEM               1102YK3NL0       H7R                H7R5224211
      P-C3563i MFP TA/UTAX              1102YK3UT0       H93                H935205187
   d-COLOR MF3533    OLIVETTI           1102YK3LV0       1JF                1JF5300001
TASKalfa PA4500ci    KDEM               1102Z23NL0       H8L                H8L52***** or later applies
             P458ci TA/UTAX             1102Z23UT0       H9C                H9C5201045
ECOSYS PA4500cx      KDEM               1102Z13NL0       H8H                H8H5202849
ECOSYS PA4000cx      KDEM               1102Z03NL0       H8E                H8E5309233
         P-C4063DN   TA/UTAX            1102Z03UT0       H9B                H9B5201485
ECOSYS PA3500cx      KDEM               1102YJ3NL0       H8B                H8B52***** or later applies
         P-C3563DN   TA/UTAX            1102YJ3UT0       H9A                H9A52***** or later applies
    d-COLOR P2335    OLIVETTI           1102YJ3LV0       1JH                1JH5300001