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Service Bulletin: Subject

This service bulletin outlines a firmware upgrade (Upgrade Pack V3.05) for various TASKalfa and ECOSYS models, effective March 25, 2025, excluding Russia and Belarus. Key changes include compliance with the revised Lot6/Lot26 of the ErP directive, which will take effect on May 9, 2025, and updates to firmware versions for improved functionality. The bulletin also specifies that all firmware must be upgraded simultaneously and provides details on the updated firmware list and configurations.

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0% found this document useful (0 votes)
110 views14 pages

Service Bulletin: Subject

This service bulletin outlines a firmware upgrade (Upgrade Pack V3.05) for various TASKalfa and ECOSYS models, effective March 25, 2025, excluding Russia and Belarus. Key changes include compliance with the revised Lot6/Lot26 of the ErP directive, which will take effect on May 9, 2025, and updates to firmware versions for improved functionality. The bulletin also specifies that all firmware must be upgraded simultaneously and provides details on the updated firmware list and configurations.

Uploaded by

sarohe5529
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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You are on page 1/ 14

A B C

(Revised issue 2) (Page.1/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
Firmware upgrade (Upgrade Pack V3.05)
(Except Russia and Belarus)
Subject: ECOSYS_MA3500cifx_MA4000cifx-TASKalfa_MA3500ci_MA4500ci_v.03.01.0070_(2024-11-12).zip
ECOSYS_MA3500cix_MA4000cix_v.03.01.0070_(2024-11-12).zip
ECOSYS_PA3500cx_PA4000cx_PA4500cx_v.03.01.0070_(2024-11-12).zip
TASKalfa_PA4500ci_v.03.01.0060_(2024-11-12).zip
TASKalfa MA4500ci, TASKalfa MA3500ci, ECOSYS MA4000cifx,
ECOSYS MA4000cix, ECOSYS MA3500cifx, ECOSYS MA3500cix,
Model: TASKalfa PA4500ci, ECOSYS PA4500cx, ECOSYS PA4000cx,
ECOSYS PA3500cx
Field measures At Set Up Next Periodic Maintenance
Classification: timing: Next Visit/Service Call Information only
SC/Error Paper Feeding/Conveying Other
Phenomenon:
Image Machine operation
Type of change: Hardware Firmware and Software Information
Supplement for
Remarks: Delivery to Russia and Belarus is prohibited by KDC in consideration of the law.
KDEM
SWUT-0059(O108), KFS-0023(O052), SWUT-0047(N227), KFS-0008(N034),
Related SB:
KFS-0013(N086), KFS-0014(N104), KFS-0026(O100)
- This time the description with (-->) is revised from the previous information.
Revised ver.: <Number of changes: 2> Addition of European specification affected serial
numbers and related revisions (P.1,14)

The firmware supporting the following items is released.

[Main changes]

- Support of revised Lot6/Lot26

*Refer to page 5 and after for details of the above and other changes.
*Refer to page 2 to 4 for [Updated firmware list] and the pack versions.

Field Measure:

[All destinations]
When upgrading firmware or replacing PWB, etc., please upgrade each firmware (MAIN, ENGINE, etc.) to
the latest version at the same time.

[Only for European specification]


From May 9, 2025, only the products complying with the revised Lot6/Lot26 of the ErP directive (Eco design
directive) can be sold to the customers in Europe.
(-->) Refer to page 14 for the serial number of the compliant products.
Note that the inventory machines owned by KDEM stored in SDS (Netherlands) and the KDEM-controlled
warehouse (Italy/Spain) can be sold as long as transferring the ownership of these machines completes
before the regulations are executed (May 8, 2025).
(Refer to page 5 for the details.)

*The Lot6/Lot26 support in the ErP directive applies to the product which is sold from May 9, 2025.
This change does not affect the machine in the field.

First implemented timing at factory:

Planned in December 2024 production

N00133055
KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL
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Do not distribute to non-authorized parties.
A B C

(Revised issue 2) (Page.2/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
[Updated firmware list]

[TASKalfa MA4500ci, TASKalfa MA3500ci, ECOSYS MA4000cifx, ECOSYS MA4000cix,


ECOSYS MA3500cifx, ECOSYS MA3500cix]
[Upgrade Pack contains enhancement firmware] [02Z7;02Z6;02Z5;02Z4;02Z3;02YK]
Type Program No. Remark
TASKalfa MA4500ci, TASKalfa MA3500ci, New upgrade
CONTROLLER 2Z7_S000.003.608
ECOSYS MA4000cifx, ECOSYS MA3500cifx (Note: KDEM)
2Z4_S000.003.608 ECOSYS MA4000cix, ECOSYS MA3500cix New upgrade
CN 2Z7_S200.003.608 ECOSYS MA3500cifx New release
PANEL MAIN 2Z7_7200.001.006 MFP HyPAS
ENGINE 2YJ_1000.001.402
LANGUAGE BR 2Z7_81BR.003.603 Portuguese *1 & *2 & *3 New upgrade
DK 2Z7_81DK.003.603 Danish *1 & *3 New upgrade
NO 2Z7_81NO.003.604 Norwegian *1 New upgrade
SE 2Z7_81SE.003.603 Swedish *1 & *3 New upgrade
TR 2Z7_81TR.003.603 Turkish *1 New upgrade
LANGUAGE KR 2Z7_81KR.003.603 KDKR New upgrade
TW 2Z7_81TW.003.603 KDTW *3 New upgrade
TH 2Z7_81TH.003.603 *3 New upgrade
VN 2Z7_81VN.003.603 *3 New upgrade
CN 2Z7_81CN.003.603 KDCN New release
LANGUAGE CLR 2Z7_8100.G01.001 For deleting the optional language
MLT COLOR TABLE 2Z7_GY00.001.001(NoHDD) For Printer
OCR DATA 2Z7_L000.001.001 *4 For scan extension kit (A) (service person)
2Z7_L000.001.001_for
*4 For scan extension kit (A) (user)
_SystemMenu
Controlled by the engine FW since no CPU
PF-5150 N/A
is mounted
(Note: KDEM) Do not distribute to Russia and Belarus.

*1: Pre-installed for KDEM/TA/UTAX


*2: Pre-installed for KDA/KDAU/Philcopy
*3: Pre-installed for Asia common model(AX)
*4: Not installed in the main unit at ex-factory. SSD or SD card is necessary to install. If installing in the main unit without
SSD or SD card via KNV, only OCR DATA fails, and other firmware can be installed.

*Refer to page 4 for Pack Ver.

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


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A B C

(Revised issue 2) (Page.3/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
[Updated firmware list]

[TASKalfa PA4500ci, ECOSYS PA4500cx, ECOSYS PA4000cx, ECOSYS PA3500cx]


[Upgrade Pack contains enhancement firmware] [02Z2;02Z1;02Z0;02YJ]
Type Program No. Remark
CONTROLLER 2Z2_S000.003.608 TASKalfa PA4500ci New upgrade
ECOSYS PA4500cx,
2Z1_S000.003.608 New upgrade
ECOSYS PA4000cx, ECOSYS PA3500cx
PANEL MAIN 2Z2_7200.001.006 MFP HyPAS
ENGINE 2YJ_1000.001.402
LANGUAGE BR 2Z2_81BR.003.603 Portuguese *5 & *6 & *7 New upgrade
DK 2Z2_81DK.003.603 Danish *5 & *7 New upgrade
NO 2Z2_81NO.003.605 Norwegian *5 New upgrade
SE 2Z2_81SE.003.603 Swedish *5 & *7 New upgrade
TR 2Z2_81TR.003.603 Turkish *5 New upgrade
LANGUAGE KR 2Z2_81KR.003.603 KDKR New upgrade
TW 2Z2_81TW.003.603 KDTW *7 New upgrade
VN 2Z2_81VN.003.603 *7 New upgrade
TH 2Z2_81TH.003.603 *7 New upgrade
LANGUAGE BR 2Z1_81BR.003.603 Portuguese *5 & *6 & *7 New upgrade
DK 2Z1_81DK.003.603 Danish *5 & *7 New upgrade
NO 2Z1_81NO.003.605 Norwegian *5 New upgrade
SE 2Z1_81SE.003.603 Swedish *5 & *7 New upgrade
TR 2Z1_81TR.003.603 Turkish *5 New upgrade
LANGUAGE KR 2Z1_81KR.003.603 KDKR New upgrade
TW 2Z1_81TW.003.603 KDTW *7 New upgrade
VN 2Z1_81VN.003.603 *7 New upgrade
TH 2Z1_81TH.003.603 *7 New upgrade
CN 2Z1_81CN.003.603 KDCN New release
LANGUAGE CLR 2Z2_8100.G01.001 For deleting the optional language
2Z1_8100.G01.001 For deleting the optional language
MLT COLOR TABLE 2Z7_GY00.001.001(NoHDD) For Printer
Controlled by the engine FW since no CPU
PF-5150 N/A
is mounted
*5: Pre-installed for KDEM/TA/UTAX
*6: Pre-installed for KDA/KDAU/Philcopy
*7: Pre-installed for Asia common model(AX)

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


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(Revised issue 2) (Page.4/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
■ Firmware Pack configuration
TASKalfa MA4500ci
ECOSYS PA4500cx
TASKalfa MA3500ci ECOSYS MA3500cix
ECOSYS MA3500cifx TASKalfa PA4500ci ECOSYS PA4000cx
ECOSYS MA4000cifx ECOSYS MA4000cix
*8 *9 ECOSYS PA3500cx
ECOSYS MA3500cifx *8
MFP 4in1 Printer Hypas *10
*8 MFP 3in1
Printer
MFP 4in1
2Z7_V3.05-S 2Z2_V3.05-S
2Z4_V3.05-S 2Z7_V3.05CN-S 2Z1_V3.05-S New upgrade
(Note: KDEM) (Note: KDEM)
2Z7_S000.* 2Z4_S000.* 2Z7_S000.* 2Z2_S000.* 2Z1_S000.*
2YJ_1000.* 2YJ_1000.* 2YJ_1000.* 2YJ_1000.* 2YJ_1000.*
2Z7_7200.* 2Z7_7200.* 2Z7_7200.* 2Z2_7200.* -
ES_SKIP.ON ES_SKIP.ON ES_SKIP.ON ES_SKIP.ON ES_SKIP.ON
(Note: KDEM) Do not distribute to Russia and Belarus.

*8: Use LANGUAGE FW from [2Z7_81XP.003.604.zip] according to each specification.


*9: Use LANGUAGE FW from [2Z2_81XP.003.605.zip] according to each specification.
*10: Use LANGUAGE FW from [2Z1_81XP.003.605.zip] according to each specification.

■ USB Multi Directory


TASKalfa MA4500ci
ECOSYS PA4500cx
TASKalfa MA3500ci ECOSYS MA3500cix
TASKalfa PA4500ci ECOSYS PA4000cx
ECOSYS MA4000cifx ECOSYS MA4000cix
ECOSYS PA3500cx
ECOSYS MA3500cifx
MFP 4in1 MFP 3in1 Printer Hypas Printer
02Z6,02Z5,02Z3 02YK,02Z4 02Z2 02Z1,02Z0,02YJ
FWUP_02Z7 FWUP_02Z4 FWUP_02Z2 FWUP_02Z1

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


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(Revised issue 2) (Page.5/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
[Content of Change]
No Items Contents CNT FW
1 Support of revised The revised Lot6/Lot26 (A) in the ErP directive (B) will be executed on May 2Z7-10962 CONT
2Z7-10963 LANG
Lot6/Lot26 9, 2025 in Europe. 2Z7-10958
in ErP directive Along with the above execution, the default value of [Power Off Timer] is 2Z7-10961
(Eco-design directive) set to 20 minutes or less, and the MFP/Printer that has the current setting 2Z7-11612
range cannot be sold. Therefore, the following is changed. 2Z7-10960
2YJ-3083
2Z7-10964
[Only for European (A) Energy-related Products 2Z7-11629
specification] (B) Lot 6: Standby mode electric power consumption (power consumption 2Z1-1687
2Z1-1645
while the machine is turned off) 2Z1-1688
Lot 26: Networked standby losses (sleep mode power consumption 2YJ-3129
while the Network is connected) 2Z1-1840
2Z2-2708
2Z2-2707
[Content of Change] 2Z2-3078
1. [20 minutes] is newly added to [Power Off Timer]. 2Z2-2706
2. The default value is changed from [3 days] to [20 minutes]. 2Z2-3132
2Z2-3139
*When updating the machines in the field to this version, the setting of 2Z2-3197
the power off timer does not change from the setting before the 2Z7-11678
update. 2Z7-10959
3. Along with the above change, the leaflet about the default value of the 2Z7-11712
2Z7-11650
power off timer is added to the main unit for Europe. 2Z7-11656
2Z7-11713
(Leaflet) 2Z7-11890

2Z7-12045

#128

[Additional Information]
1. The following software is also planned to support this change.
- Kyocera Net Viewer (KNV) has supported this change since V6.8.
Refer to Service bulletin No.SWSO-0059(O108).

- KFS Manager has supported this change since Ver.2.2.20240222.1.


Refer to Service bulletin No.KFS-0023(O052).

2. This change applies only the European specification, and for other
specifications, only the version change is informed.

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


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(Revised issue 2) (Page.6/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
No Items Contents CNT FW
2 Display of REST/REST REST/REST over SSL settings are now displayed in the network settings. 2Z7-11600 CONT
2Z1-1624
over SSL settings 2Z7-11608
<Setting flow after this change> 2Z7-11609
System Menu -> Network Settings -> Network Settings -> Protocol Settings 2Z7-11614
-> REST 2Z7-11621
2Z7-11627
-> REST over SSL 2Z7-11628
2Z7-11603
Example: CCRX 2Z2-3068
2Z2-3079
2Z7-11587

C0V-4200
C0T-3959
C0T-3966
C0T-3996
C0V-4265
C0V-4264
C0V-4200
C0V-4205
C0V-4227
C0V-4245
C12-2605
C0V-4230
C0T-4105
C0T-4514
C11-73
C11-76
C13-132

[Additional Information] #108


The following software is also planned to support this change.
- Kyocera Net Viewer(KNV) has supported this change since V6.6.
Refer to Service bulletin No.SWSO-0047(N227).
3 Security enhancement The security is improved in the following Driver/Utility/App when the SSL 2Z7-11619 CONT
2Z7-11620
setting is OFF.
#089
*It can be improved by updating Driver/Utility/App and Controller firmware
together.
2ZS-4457
2ZS-4459
[Note] 2ZS-4460
In order to improve security, if using the old version Driver/Utility/App in 2ZS-4072
2ZS-4108
with the new version controller firmware in combination with, some 2XC-13587
functions will be incompatible, such as address book data unable to refer 2XC-13588
to. When updating the main unit firmware, be sure to update the utility to
the latest version.

The drivers/utilities/applications have already been fixed.


Refer to service bulletin below.

Target Driver/Utility/App New Ver. Service bulletin No.


Scan to Folder Setup Tool
Ver.1.2.10.5 or later SWUT-0036(M312)
for SMB
Network FAX Driver
Ver.7.2.1222 or later SWDR-0033(N020)
(NWFAX Driver)
KYOCERA Net
Ver.6.5.1320 or later SWUT-0038(N032)
Viewer(KNV)

Device Manager (DM) Ver.3.0 or later SWUT-0043(N101)

MyPanel Ver.2.1 or later SWMO-0035(M319)

File Management Utility Ver.4.0 or later SWUT-0048(N264)

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


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A B C

(Revised issue 2) (Page.7/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
No Items Contents CNT FW
4 Improvement of image The image quality of light colors during full-color sending is improved. 2Z7-11622 CONT
quality during full-color Therefore, it is corrected. C0V-4250
sending
(Before) (After) #136
(MFP only)

5 Support for [MQTT] To support [MQTT] communication protocol, [Communication Protocol] is 2Z1-1633 CONT
2Z7-11601 LANG
added to the system menu/CCRX. 2Z7-11646
Adding [Communication 2Z7-11653
Protocol] to the system <Setting flow after this change> 2Z1-1693
menu System Menu -> Network Settings -> Network Settings -> Protocol 2Z7-11734
2YJ-3127
Settings -> Communication Protocol 2Z7-12037
2Z2-3089
Supported protocol 2Z2-3080
2Z2-3128
1. XMPP 2Z2-3129
*Current settings for machines in the field 2Z2-3155
* When updating the firmware in machines in the field, it is not 2Z2-3324
automatically changed to MQTT. 2Z7-11649
2Z7-11655
2Z7-11654
2. MQTT 2Z7-11660
*Default (factory shipped device) 2Z7-11661
2Z7-11662
2Z7-11663
After: CCRX 2Z7-11665
2Z7-11666
2Z7-11667
2Z7-11668
2Z7-11669
2Z7-11670
2Z7-11720
2Z7-11721
2Z7-11799
2Z7-12104
2Z7-12106

2Z7-12543
2Z7-12528
2Z7-12522
2Z7-12752
2Z7-12753

#114
[Additional Information]
The following software is also planned to support this change.

[KYOCERA Net Viewer(KNV)]


Supported since V.6.8. Refer to Service bulletin No.SWSO-003(O108).

[KFS Manager]
(1) Support for MQTT communication: V.2.0 or later applies
- KFS-0008(N034) (For KDAS/KDAU/KDCN)
- KFS-0013(N086) (For KDEM/TA/UTAX)
- KFS-0014(N104) (For KDA)
(2) Switching support for MQTT/XMPP communications:
Already supported since July regular update.
- KFS-0026(O100)

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(Revised issue 2) (Page.8/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
No Items Contents CNT FW
6 Support of IC card reader S company IC card reader [RC-300/S1] is newly supported. 2Z7-11729 CONT
2Z7-11730

2XC-14867
2XC-14868
2ZS-5570
2ZS-5571
OR-4316
#137
7 Improving the panel The internal threshold value for releasing operation of touch panel is 2Z7-11797 CONT
operability changed so that the operability of the touch panel is improved. 2XD-4842

(MFP only) #140

8 Corrective measures for IB- When setting the security encryption of IB while IB-53/54/55 is installed, 2Z7-11798 CONT
5x installation issues the start button of the sending feature does not activate. Therefore, it is 2XC-14799
corrected.
(MFP only)

9 Corrective measures for If the language of the operation panel is set to one of the following, [:] is 2Z7-12041 CONT
2Z7-12075 LANG
printing failure of the status printed on the field of [Sleep Rules:] when printing status page. 2Z7-12075
page
- Lithuanian
- Croatian
- Slovene
- Slovak
- Bulgarian
- Latvian
- Estonian
10 Corrective measures for When [Power off] is set in the device settings of KYOCERA Fleet Services 2Z7-12040 CONT
displaying [Power off rules (KFS), [Power off rules (RAM Disk)] is displayed. Therefore, it is corrected
(RAM Disk)] in KFS to not be displayed.

11 Corrective measures for When IB-53/54/55 is installed, [SMTP] email settings on the device are KDCQA-18282 CONT
KDA-D-2403-4
referring to email [SMTP] referred to. Therefore, it is corrected. C0V-4738
settings when IB-5x is 2Z7-12199
installed
#144
(MFP only)

12 Corrective measures for After installing the HyPAS application, if the RAM disk setting is changed KDCQA-14714 CONT
KDCQA-15724
the non-display of HyPAS to [OFF], the HyPAS icon on the home screen becomes hidden. KDCQA-16304
icon Therefore, it is corrected. KDCQA-19356
KDCQA-18652
(MFP only)
2Z7-10879
C11-56
C0V-2690
C0V-2789

13 Corrective measures for When the allowlisting feature is enabled, PCL Barcode Flash becomes KDCQA-16394 CONT
2Z7-11651
compatibility of PCL incompatible with other models and cannot be used. Therefore, it is
Barcode Flash with corrected.
allowlisting feature enabled

14 Corrective measures for Even when an SD card with [PCL Barcode Flash] installed is inserted and KDCQA-14894 CONT
KDCQA-16905
the issue of API program the power is turned on, the API program does not load, and all item KDCQA-16928
not loading contents such as the application name in the report [PCL BARCODE KDCQA-16929
FLASH STATUS PAGE] are displayed as [not loaded]. Therefore, it is 2Z7-11652
corrected.
C0V-2744
C0T-2317

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(Revised issue 2) (Page.9/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
No Items Contents CNT FW
15 Corrective measures for When the software keyboard is displayed from FMU's workflow comments z CONT
software keyboard display and text is entered, [Status Area] overlaps with the software keyboard,
issues causing the text to be half-visible. Therefore, it is corrected.

(MFP only)

16 Corrective measure for the In KYOCERA Net Viewer (KNV), the firmware update for the USB- KDCQA-15901 CONT
KDCQA-16322
failure of the card reader connected [TWN4] (MultiTech2/SLIM) card reader fails during execution. KDCQA-16319
firmware update Therefore, it is corrected. KDCQA-16324
KDCQA-17575
KDCQA-10421
KDCQA-14919
KDCQA-16318
2Z7-11689
C0T-3037
C0V-3435
2XF-2110
2XF-2078
C0V-4244
17 Corrective measure for When printing a certain file with two pages, system error F248 occurs after KDCQA-14231 CONT
KDCQA-15517
F248 (1) printing the first page and before printing the second page. Therefore, it is KDCQA-18025
corrected.
2Z2-2330
C0V-2475
C0T-2057

18 Corrective measure for When printing a multi-page PDF file using Mobile Print with N-up and KDCQA-16310 CONT
2Z2-2702
F248 (2) specific page selection, system error F248 occurs. Therefore, it is
corrected.

*The fix is planned for Mobile Print Ver.3.7.


19 Corrective measure for On iPhone with iOS 17-iOS 17.3.1(*), AirPrint printing remains stuck in KDCQA-17094 CONT
KDCQA-17671
AirPrint printing failure processing and does not complete. Therefore, it is corrected. KDCQA-17522
KDCQA-17483
*This issue does not occur on iOS 17.4.1 and later since it has been KDCQA-17179
corrected on the OS side. KDCQA-18257

2Z2-2705
2V5-18078
2XD-4723
2XC-14188
2XD-4751
2XF-2130
2XD-4723
2XT-2085
2V8-11751
2VK-2066
2XN-2394

20 Corrective measures for In the system menu, the German translation for the English term [Sound] KDCQA-18197 CONT
2Z5-133
German mistranslations in is incorrect. Therefore, it is corrected.
the system menu

(MFP only)

21 Corrective measures for When setting the default screen to Kyocera Cloud Print and Scan (KCPS) KDCQA-16386 CONT
KDCQA-18239
authentication issues with and logging in, the entire screen is displayed as blank. Therefore, it is KDCQA-19471
KCPS corrected. 2Z5-137
C0V-4406
(MFP only) 2Z5-134

22 Corrective measures for The text of [Sleep Timer] in Slovak language is incorrect. Therefore, it is 2Z1-1848 CONT
2Z1-1860 LANG
incorrect display of Slovak corrected.
language
After (Correct) Časovač spánku
(ECOSYS PA4500cx, Before (Incorrect) Časovač vypnutia
ECOSYS PA4000cx,
ECOSYS PA3500cx
Only)

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(Revised issue 2) (Page.10/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
No Items Contents CNT FW
23 Corrective measures for When IB-54/55 is installed, the host name is not displayed on the panel. 2Z7-12042 CONT
hostname display issues Therefore, it is corrected.
when IB-5x is installed

(MFP only)

24 Corrective measures for When updating the controller to ver.***_S000.003.558, the item key for KDCQA-20108 CONT
KDCQA-20166
display issues of [Prevent [Prevent Mis-sending settings] under [Send/Store] in the system menu is
Mis-sending settings] in the displayed as blank. Therefore, it is corrected.
system menu

25 Corrective measures for Unnecessary items are displayed on the service status page. Therefore, it 2Z7-12420 CONT
unnecessary items display is corrected.
on the service status page

26 Corrective measures for When set to Norwegian, the paper type for forms in the status page report 2Z7-12541 CONT
2Z7-12704 LANG
paper type display issues is hidden. Therefore, it is corrected.
on the status page

27 Corrective measures for When set to Welsh, the warning message for non-genuine toner displayed 2Z2-3706 LANG
2Z1-2410
untranslated items on the on the status page is not translated. Therefore, it is corrected. 2Z2-3861
status page 2Z7-12726

28 Corrective measures for When attaching/detaching UG-35, the panel's device information displays 2Z7-12534 CONT
panel display errors when UG-35 as "Installed". Therefore, it is corrected.
attaching/detaching UG-35

(MFP)

29 Corrective measures for After turning off the RAM disk mode in CCRX and restarting the device, 2Z7-12521 CONT
non-display of RAM disk the RAM disk mode becomes hidden. Therefore, it is corrected.
mode in CCRX

[CVE Reference No.] No CVE No. is supported this time.

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


Customer Services & Support Division (CSSD)
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Do not distribute to non-authorized parties.
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(Revised issue 2) (Page.11/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
■2Z7_81XP.003.604.zip LANGUAGE <- New upgrade
Type Old Program No. Remarks *12
for Sales company *11 2Z7_81XP.003.604 New upgrade
Arabic 2Z7_81AE.003.603
KDA/KDAU/KDEM/TA/UTAX/
Portuguese 2Z7_81BR.003.603
Philcopy
Czech 2Z7_81CZ.003.603
KDEM/TA/UTAX/
Danish 2Z7_81DK.003.603
Asian common model (AX)
Finnish 2Z7_81FI.003.603
Greek 2Z7_81GR.003.603
Hungarian 2Z7_81HU.003.603
Hebrew 2Z7_81IL.003.603
Norwegian 2Z7_81NO.003.604 KDEM/TA/UTAX
Polish 2Z7_81PL.003.603
Portuguese(Portugal) 2Z7_81PT.003.603
Romanian 2Z7_81RO.003.603
KDEM/TA/UTAX/
Swedish 2Z7_81SE.003.603
Asian common model (AX)
Turkish 2Z7_81TR.003.603 KDEM/TA/UTAX
Catalan 2Z7_81AD.003.603
Lithuanian 2Z7_81LT.003.603
Croatian 2Z7_81HR.003.603
Slovene 2Z7_81SI.003.603
Slovak 2Z7_81SK.003.603
Bulgarian 2Z7_81BG.003.603
Latvian 2Z7_81LV.003.603
Vietnamese 2Z7_81VN.003.603
Thai 2Z7_81TH.003.603
Estonian 2Z7_81EE.003.603
Welsh 2Z7_81CY.003.604
Simplified chinese 2Z7_81CN.003.603 KDCN
Korean 2Z7_81KR.003.603 KDKR
Traditional chinese 2Z7_81TW.003.603 KDTW/Asian common model (AX)

*11: The .zip format of 81XP is a compressed file containing all languages.
The individual firmware is not uploaded.
*12: Standard language firmware

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


Customer Services & Support Division (CSSD)
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.
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(Revised issue 2) (Page.12/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
■2Z2_81XP.003.605.zip LANGUAGE <- New upgrade
Type Program No. Remarks *14
for Sales company *13 2Z2_81XP.003.605 New upgrade
Arabic 2Z2_81AE.003.603
KDA/KDAU/KDEM/TA/UTAX/
Portuguese 2Z2_81BR.003.603
Philcopy
Czech 2Z2_81CZ.003.603
KDEM/TA/UTAX/
Danish 2Z2_81DK.003.603
Asian common model (AX)
Finnish 2Z2_81FI.003.603
Greek 2Z2_81GR.003.603
Hungarian 2Z2_81HU.003.603
Hebrew 2Z2_81IL.003.603
Norwegian 2Z2_81NO.003.605 KDEM/TA/UTAX
Polish 2Z2_81PL.003.603
Portuguese(Portugal) 2Z2_81PT.003.603
Romanian 2Z2_81RO.003.603
KDEM/TA/UTAX/
Swedish 2Z2_81SE.003.603
Asian common model (AX)
Turkish 2Z2_81TR.003.603 KDEM/TA/UTAX
Catalan 2Z2_81AD.003.603
Lithuanian 2Z2_81LT.003.603
Croatian 2Z2_81HR.003.603
Slovene 2Z2_81SI.003.603
Slovak 2Z2_81SK.003.603
Bulgarian 2Z2_81BG.003.603
Latvian 2Z2_81LV.003.603
Vietnamese 2Z2_81VN.003.603
Thai 2Z2_81TH.003.603
Estonian 2Z2_81EE.003.603
Welsh 2Z2_81CY.003.605
Simplified chinese 2Z2_81CN.003.603
Korean 2Z2_81KR.003.603 KDKR
Traditional chinese 2Z2_81TW.003.603 KDTW/Asian common model (AX)

*13: The .zip format of 81XP is a compressed file containing all languages.
The individual firmware is not uploaded.
*14: Standard language firmware

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


Customer Services & Support Division (CSSD)
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.
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(Revised issue 2) (Page.13/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
■2Z1_81XP.003.605.zip LANGUAGE <- New upgrade
Type Program No. Remarks *16
for Sales company *15 2Z1_81XP.003.605 New upgrade
Arabic 2Z1_81AE.003.603
KDA/KDAU/KDEM/TA/UTAX/
Portuguese 2Z1_81BR.003.603
Philcopy
Czech 2Z1_81CZ.003.603
KDEM/TA/UTAX/
Danish 2Z1_81DK.003.603
Asian common model (AX)
Finnish 2Z1_81FI.003.603
Greek 2Z1_81GR.003.603
Hungarian 2Z1_81HU.003.603
Hebrew 2Z1_81IL.003.603
Norwegian 2Z1_81NO.003.605 KDEM/TA/UTAX
Polish 2Z1_81PL.003.603
Portuguese(Portugal) 2Z1_81PT.003.603
Romanian 2Z1_81RO.003.603
KDEM/TA/UTAX/
Swedish 2Z1_81SE.003.603
Asian common model (AX)
Turkish 2Z1_81TR.003.603 KDEM/TA/UTAX
Catalan 2Z1_81AD.003.603
Lithuanian 2Z1_81LT.003.603
Croatian 2Z1_81HR.003.603
Slovene 2Z1_81SI.003.603
Slovak 2Z1_81SK.003.603
Bulgarian 2Z1_81BG.003.603
Latvian 2Z1_81LV.003.603
Vietnamese 2Z1_81VN.003.603
Thai 2Z1_81TH.003.603
Estonian 2Z1_81EE.003.603
Welsh 2Z1_81CY.003.605
Simplified chinese 2Z1_81CN.003.603 KDCN
Korean 2Z1_81KR.003.603 KDKR
Traditional chinese 2Z1_81TW.003.603 KDTW/Asian common model (AX)

*15: The .zip format of 81XP is a compressed file containing all languages.
The individual firmware is not uploaded.
*16: Standard language firmware

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


Customer Services & Support Division (CSSD)
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.
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(Revised issue 2) (Page.14/14)

Service Bulletin Ref. No. 2Z7-0019(O269)


<Date> March 25, 2025
(-->) FW applied serial number

3-digit prefix
Product name Destination Product code Start serial number
(Fixed code)
TASKalfa MA4500ci KDEM 1102Z73NL0 H87 H875202941
458ci TA/UTAX 1102Z73UT0 H99 H9952***** or later applies
TASKalfa MA3500ci KDEM 1102Z63NL0 H84 H845121913
358ci TA/UTAX 1102Z63UT0 H98 H985204704
ECOSYS MA4000cifx KDEM 1102Z53NL0 H81 H815204928
P-C4067i MFP TA/UTAX 1102Z53UT0 H97 H975202557
ECOSYS MA4000cix KDEM 1102Z43NL0 H7Y H7Y5210753
P-C4063i MFP TA/UTAX 1102Z43UT0 H96 H965202234
ECOSYS MA3500cifx KDEM 1102Z33NL0 H7V H7V5212940
P-C3567i MFP TA/UTAX 1102Z33UT0 H95 H955203947
d-COLOR MF3534 OLIVETTI 1102Z33LV0 1JG 1JG52***** or later applies
ECOSYS MA3500cix KDEM 1102YK3NL0 H7R H7R5224211
P-C3563i MFP TA/UTAX 1102YK3UT0 H93 H935205187
d-COLOR MF3533 OLIVETTI 1102YK3LV0 1JF 1JF5300001
TASKalfa PA4500ci KDEM 1102Z23NL0 H8L H8L52***** or later applies
P458ci TA/UTAX 1102Z23UT0 H9C H9C5201045
ECOSYS PA4500cx KDEM 1102Z13NL0 H8H H8H5202849
ECOSYS PA4000cx KDEM 1102Z03NL0 H8E H8E5309233
P-C4063DN TA/UTAX 1102Z03UT0 H9B H9B5201485
ECOSYS PA3500cx KDEM 1102YJ3NL0 H8B H8B52***** or later applies
P-C3563DN TA/UTAX 1102YJ3UT0 H9A H9A52***** or later applies
d-COLOR P2335 OLIVETTI 1102YJ3LV0 1JH 1JH5300001

KYOCERA Document Solutions Europe Management B.V. CONFIDENTIAL


Customer Services & Support Division (CSSD)
For authorized KYOCERA engineers only.
Do not distribute to non-authorized parties.

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