BOOKING REFERENCE

e-ticket AIRBLUE LIMITED P UHLVY

 Reserved on August 27, 2024 at 3:19 PM  Ticketed on August 27, 2024 at 6:03 PM
Booked By:
 (Websit e)
Airblue Web
Airblue Website  111-247-258

MR MUHAMMAD ABDULLAH SHUJAAT 084 2315 199 628 ISB-DXB DXB-ISB

 FB5183092 Seat : 2F Seat : 35F
+92 3471502187


+92 3335166290

 s cheduled departure time on international flights . Che ck-in counters clos e 45 min before s cheduled departure time
NOT ICE: Arrival at airport 2.5 hours before s cheduled departure time on domes tic flights and 4 hours before

for domes tic, and 90 minutes before s cheduled departure time for international flights . Mobile che ck-in available
now for domes tic flights .
CHECK-IN BAG S IZ E LIMIT: L+H+W = 54 inches
HAND CARRY BAG LIMIT: 1 Piece, 7kg, L+H+W=45 inches
NOT E: EXCESS BAGGAGE AND PAYMENT IS NOT ACCEPT ED AT CHECK-IN COUNT ERS.
NOT ICE: Flights to Skardu are s ubject to weather. Pleas e refer to terms & conditions .

Monday ISB Islamabad to Dubai DXB PA-216 ECONOMY  A321NX

23-SEP 1:25 PM 3:55 PM
terminal: 01

Monday DXB Dubai to Islamabad ISB PA-211 ECONOMY  A321

18-NOV 6:25 AM 10:45 AM
terminal:01

t icket / coupon flight no rout e dat e f are t ype  f are basis st at us

MR MUHAMMAD ABDULLAH SHUJAAT

084 2315 199 628 / 1 PA-216 ISB-DXB 23 Sep 2024 Flexi (20 kg, 1 Bag) 20kgs EFPART X OK
084 2315 199 628 / 2 PA-211 DXB-ISB 18 Nov 2024 Flexi (20 kg, 1 Bag) 20kgs EFTART H OK
 BOOKING REFERENCE
e-ticket AIRBLUE LIMITED P UHLVY
 Reserved on August 27, 2024 at 3:19 PM  Ticketed on August 27, 2024 at 6:03 PM
Booked By:
 (Websit e)
Airblue Web
Airblue Website  111-247-258

flight segment change f ees cancel f ees

Islamabad to Dubai more than 48 hours before departure PKR 15,000 more than 48 hours before departure PKR 20,000
Valid until 23-Oct-2024 within 48 hours of departure PKR 20,000 within 48 hours of departure PKR 25,000
after departure PKR 25,000 after departure PKR 30,000

Dubai to Islamabad more than 48 hours before departure PKR 15,000 more than 48 hours before departure PKR 20,000
Valid until 18-Dec-2024 within 48 hours of departure PKR 20,000 within 48 hours of departure PKR 25,000
after departure PKR 25,000 after departure PKR 30,000
 VIEW PASSENGER RIGHTS
Customs Forms - Download and Print
Customs Letter.pdf
Customs Declaration Form for International.pdf
https://www.airblue.com/corp/PassengerRights
SPECIAL NOTICE FOR SKARDU FLIGHTS:
Flights to Skardu are subject to weather. In case of cancellations, Airblue will not be held liable for providing hotel accommodation or any
other compensation.
Attention all Passengers travelling to Kingdom of Saudi Arabia
T he government of Saudi Arabia requires institutional quarantine for those who plan to visit the country and must, also, obtain medical
insurance to cover their treatment of (COVID-19). Violators of this clause shall be punished in accordance with penalties as announced
by the Saudi Government. All airblue customers/ travel agents can contact our Authorized Agent:
Al Nazawy http://airblue.alnazawy.com/ or at their
Call Center Numbers listed at their website.
T ickets are non-transferable and non-endorsable, and are subject to the following terms and conditions (which are subject to change):
REPORTING TIME:
Arrival at airport 2.5 hours before scheduled departure time on domestic flights and 4 hours before scheduled departure time on
international flights. Passengers must check-in accordingly before flight departure.
Flights open for check-in 2 1/2 hours before scheduled departure time on domestic flights and 4 hours before scheduled departure time
on international flights. Passengers must check-in 2 hours before flight departure. Check-in counters close 45 min before flight departure
for domestic, and 90 minutes before the scheduled departure for international flights.
CARRY-ON BAGGAGE ALLOWANCE:
LIMIT: 1 Carry-On bag per passenger / SIZE LIMIT: 22in x 15in x 8in (L+W+H=45 inches) / WEIGHT LIMIT: Max weight 7 kg / 15 lb
CHECKED-BAGGAGE ALLOWANCE:
Economy Xtra: 30kg (1 checked bag) for Adult and Child passengers. WEIGHT LIMIT: Max weight per bag: 30 kg
Economy Flexi: 20kg (1 checked bag) for Adult and Child passengers.BAG SIZE LIMIT: Max siz e per bag: L+H+W = 54 inches
Economy Value: NO Free Checked Baggage Allowance NOTE: BAGGAGE ALLOWANCE POLICY STRICTLY ENFORCED
LOST/DAMAGED BAG COMPENSATION:
Maximum liability for damaged or missing baggage is $20.00 US per kg on international flights and PKR 1000 per kg on domestic flights
TICKET CHANGES:
Passengers pay the change fee indicated on the e-ticket display, PLUS the difference in the fare. Same fare is not guaranteed.
Exchanges are allowed for the same sector only. Fees apply for each passenger. Change Fees are NON-REFUNDABLE.
TICKET REFUNDS:
Passengers pay the refund fee indicated on the e-ticket display. For refunds, NIC must be provided for all passengers.
NOT ICE: Partial Refunds are NOT ALLOWED on connecting flight bookings.
Refunds will be done only through the Original Mode of Payment, and must be completed within 30 days before T icket Expiration..
TICKET EXPIRATION:
T ickets expire 30 days after flight date. Expired tickets have no value, cannot be refunded, cancelled or changed.
LIMITED LIABILITY:
T he maximum airline liability in the event of denied boarding, delayed or cancelled flight is limited to the price paid for the ticket.
PAYMENT CONFIRMATION:
Once the payment has been completed the E-T icket confirmation notice will be sent to the client via email or SMS within 24 hours of
receipt of payment.
PROHIBITED ITEMS IN BAGGAGE:
Oxidizing Material, Radioactive Material, Poisons and Infectious substances, Miscellaneous dangerous goods, Flammable Solids,
Explosive and Firearms, Fireworks, Corrosives, Pressure Pack Cans, Flammable Liquids & Compressed Gases.
 AIR PASSENGER RIGHTS
A. LONG FLIGHT DELAYS

1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve refreshments / meals to
passengers (according to time of day) and offer communication facilities & hotel accommodation for the night when necessary
(e.g. transit passengers / outstation passengers who do not have own accommodation). [Article D 12.2.5 & D14 of ANO-001-
AT CP-2.0]

2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline, the airline shall offer full
refund of the unutilized ticket. [Article D 13.4 & D14 of ANO-001-AT CP-2.0]

3. DOMESTIC FLIGHTS: T he airline liability for damage caused by delay in domestic carriage by air of passenger is limited to proven
damages which may have been sustained due to the delay or an amount representing double the sum paid for the carriage,
whichever amount may be smaller. Nevertheless the airline shall not be liable for damage if it proves that it took all measures that
could reasonably be required to avoid the damage or that it was impossible for it to take such measures. [Rule 19 & 22 (1) of T he
Fifth Schedule of Carriage by Air Act, 2012]
INTERNATIONAL FLIGHTS: T he airline liability for damage caused by delay in international carriage by air of passenger is limited
to Special Drawing Rights (SDR) 4,150/=. Nevertheless, the airline shall not be liable for damage if it proves that it took all
measures that could reasonably be required to avoid the damage or that it was impossible for it to take such measures. [Article 19
& 22 (1) of T he Montreal Convention, 1999 / Rule 19 & 22 (1) of T he Fourth Schedule of Carriage by Air Act, 2012]

B. FLIGHT CANCELLATION

1. Whenever a passenger’s flight is cancelled, the operating airline shall give the passenger a choice of either alternative transport to
his final destination / re-routing or full refund of unutilized ticket.[Article D13 of ANO-001-AT CP-2.0]

2. T he airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do
not have own accommodation).[Article D 13 of ANO-001-AT CP-2.0]

3. T he airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives him sufficient
advance notice (at least 12 hours prior to flight time). Nevertheless, the airline shall not be liable if it proves that it took all measures
that could reasonably be required to avoid the cancellation or that it was impossible for it to take such measures.[Article D 13 of
ANO-001-AT CP-2.0]

C. DENIED BOARDING

1. If a passenger reports at the airline check-in counter before the check-in deadline and fulfils all the requirements but is denied
boarding (due to overbooking), the airline shall give the passenger a choice of either alternative transport to his final destination /
re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-AT CP-2.0]

2. In addition to above, if the passenger is not a volunteer, the airline shall pay compensation to passenger equivalent to 50% of the
face value of ticket excluding taxes. T he compensation may be halved if the passenger is not delayed for more than 04 hours with
alternative transport arrangement. [Article D12.3 of ANO-001-AT CP-2.0]

3. T he airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do
not have own accommodation). [Article D12.3 of ANO-001-AT CP-2.0]

D. BAGGAGE LOSS / DAMAGE

1. DOMESTIC FLIGHTS: T he airline liability for loss / damage in domestic carriage of baggage is limited to PKR 1,000/= per
kilogram. [Rule 22 (2) of T he Fifth Schedule of Carriage by Air Act, 2012]
INTERNATIONAL FLIGHTS: T he airline liability for loss / damage / delay in international carriage of baggage is limited to Special
Drawing Rights (SDR) 1,000/=. [Article 19 & 22 (2) of T he Montreal Convention, 1999 / Rule 19 & 22 (2) of T he Fourth Schedule of
Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / damaged baggage,
immediately on arrival (before exiting terminal building), along with provision of copy of baggage tag number as evidence /
inspection of damaged bag or its contents by airline.
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline) would strengthen the lost
baggage compensation claim of the passenger.

E. DEATH OR INJURY OF PASSENGERS

1. DOMESTIC FLIGHTS: T he carrier is liable for damage sustained in case of death or bodily injury of a passenger upon condition
only that the accident which caused the death or injury took place on board the aircraft or in the course of any of the operations of
embarking or disembarking. [Rule 17 (1) of T he Fifth Schedule of Carriage by Air Act, 2012]
INTERNATIONAL FLIGHTS: T he carrier is liable for damage sustained in case of death or bodily injury of a passenger upon
condition only that the accident which caused the death or injury took place on board the aircraft or in the course of any of the
operations of embarking or disembarking. [Article 17(1) of T he Montreal Convention, 1999 / Rule 17 (1) of T he Fourth Schedule of
Carriage by Air Act, 2012]
2. DOMESTIC FLIGHTS: T he airline liability is as per Article 21 of T he Fifth Schedule of Carriage by Air Act, 2012.
INTERNATIONAL FLIGHTS: T he airline liability is as per Article 21 of T he Montreal Convention, 1999 / Rule 21 of T he Fourth
Schedule of Carriage by Air Act, 2012.
 BOOKING REFERENCE
e-ticket AIRBLUE LIMITED P UHLVY
 Reserved on August 27, 2024 at 3:19 PM  Ticketed on August 27, 2024 at 6:03 PM
Booked By:
 (Websit e)
Airblue Web
Airblue Website  111-247-258

t ransact ion descript ion base f are surcharges t axes f ees ot her t ot al amount
Agency Name Airblue Web Ticket Sale 33,042 15,268 12,500 14,925 1,600 77,335 PKR
Agent Name Airblue Website Processing Fee 0 0 0 0 0 1,933 PKR
Dat e of Payment 27-Aug-2024 6:03 PM
Met hod of Etisalat Payment Amount : 79,268 PKR
Payment Gateway
Card No. 5403-XXXX-XXXX-8267