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JD - IT Manager

The document outlines the job description for an IT Manager responsible for overseeing the organization's technology infrastructure and IT support services. Key responsibilities include managing IT operations, ensuring network security, and collaborating with other departments to meet technology needs. The position requires strong technical expertise, leadership skills, and relevant qualifications in IT management.

Uploaded by

Shazia Jahanzeb
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18 views2 pages

JD - IT Manager

The document outlines the job description for an IT Manager responsible for overseeing the organization's technology infrastructure and IT support services. Key responsibilities include managing IT operations, ensuring network security, and collaborating with other departments to meet technology needs. The position requires strong technical expertise, leadership skills, and relevant qualifications in IT management.

Uploaded by

Shazia Jahanzeb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Job Title: IT Manager

Department: Information Technology


Reports To: Chief Technology Officer (CTO) / Director of Operations /
General Manager
Location: [Insert Location]

Job Summary:

We are seeking an experienced and proactive IT Manager to oversee the


organization’s technology infrastructure, systems, and IT support services.
The IT Manager will be responsible for managing the IT team, ensuring
network security, maintaining hardware and software systems, and
supporting the digital needs of the business. This role requires strong
technical expertise, leadership skills, and the ability to align IT operations
with overall business goals.

Key Responsibilities:

 Manage and supervise the daily operations of the IT department,


including helpdesk, infrastructure, and systems administration.

 Oversee the installation, configuration, and maintenance of


software, hardware, and networks.

 Ensure data security, network access, and backup systems are in


place and functioning correctly.

 Monitor system performance and troubleshoot issues to minimize


downtime and disruption.

 Develop and implement IT policies, procedures, and best practices.

 Collaborate with other departments to identify technology needs


and deliver appropriate solutions.

 Manage relationships with vendors and external IT service providers.

 Plan and manage IT budgets, ensuring cost-effectiveness and ROI on


technology investments.

 Stay up to date with emerging technologies and assess their


potential benefits to the organization.

 Train and support staff in the use of new and existing systems.

 Ensure compliance with relevant IT standards, laws, and regulations


(e.g., data protection and cybersecurity policies).
Qualifications:

 Bachelor’s or Master’s degree in Computer Science, Information


Technology, or a related field.

 Proven experience (5+ years) in IT management or similar roles.

 Strong knowledge of IT systems, networks, security, and


infrastructure management.

 Experience with cloud services (e.g., AWS, Azure, Google Cloud) and
enterprise systems.

 Familiarity with cybersecurity frameworks and risk management.

 Strong project management, communication, and leadership skills.

 Relevant certifications (e.g., ITIL, Cisco, Microsoft, CompTIA, PMP)


are a plus.

Key Skills:

 IT Infrastructure Management

 Network and Systems Administration

 Cybersecurity and Data Protection

 Vendor and Asset Management

 IT Budgeting and Cost Control

 Technical Support and Troubleshooting

 Team Leadership and Staff Training

 Strategic Planning and Implementation

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