International Journal of Scientific Research in Science and Technology

Available online at : www.ijsrst.com

Print ISSN: 2395-6011 | Online ISSN: 2395-602X doi : https://doi.org/10.32628/IJSRST2411424

The Impact of Artificial Intelligence in Educational System

Dipanwita Bit1, Souvik Biswas2*, Mrinmoy Nag3
1Kuntala Das College of Education, Ghosh Para, Anandanagar, Nischinda (Bally), Howrah, West Bengal, India

2Bharat Technology, Jadurberia, Uluberia, Howrah, West Bengal, India

3NEF College of Pharmaceutical Education & Research, Nagaon, Assam, India

ARTICLEINFO ABSTRACT
The way we teach and learn could be completely transformed by artificial
Article History:
intelligence (AI), which could make the process more efficient,
Accepted : 15 Aug 2024
personalized, and interesting. Artificial intelligence (AI) in education is the
Published : 31 Aug 2024
application of AI technologies, like natural language processing and
machine learning, to improve the educational process. Through the use of
algorithms, teachers are able to customize learning for each student by
Publication Issue :
analyzing data, finding trends, and making predictions. Artificial
Volume 11, Issue 4
intelligence (AI) and its potential impact on education have gained
July-August-2024
widespread attention because of ChatGPT's impressive performance on
standardized academic assessments. For the development and
Page Number :
implementation of AI-driven technologies in schools, colleges, and
419-427
universities to be sustainable, a thorough knowledge of their effects on the
current educational system is needed. The application of AI in education
has a lot of potential advantages. One of the biggest benefits of AI in
education is personalized learning, which allows students to learn at their
own pace and in a fashion that best fits their learning preferences. This can
improve student results. Chatbots, automated grading and evaluation, and
intelligent tutoring systems can boost productivity, free up teachers' time,
and deliver more precise and consistent feedback. Some of the challenges
that need to be resolved are potential bias, cost, lack of confidence, and
privacy and security concerns. AI can improve data analysis, empowering
teachers to make facts-based decisions. There are some impacts of artificial
intelligence in educational system that are covered in this review. These
are the applications of artificial intelligence in automated assessment,
intelligent tutoring systems, personalized learning, and collaborative
teacher-student learning.
Keywords : Artificial Intelligence (AI), AI technologies, ChatGPT, AI-
driven technologies, Chatbots, Automated Assessment

Copyright © 2024 The Author(s) : This is an open access article under the CC BY license 419
(http://creativecommons.org/licenses/by/4.0/)
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I. INTRODUCTION addressing diverse learning paces and preferences,

potentially improving overall learning outcomes.
The advent of Artificial Intelligence (AI) has heralded 2. Intelligent Tutoring Systems [7]
a new era of innovation and transformation across
AI-powered tutoring systems provide students with
various sectors, with education standing out as one of
immediate feedback and assistance. These systems can
the most profoundly impacted fields. As educational
simulate one-on-one tutoring, offering explanations,
institutions strive to meet the diverse and evolving
practice problems, and guidance tailored to the
needs of learners in a rapidly changing world, AI
student's level of understanding. This can be
emerges as a powerful tool capable of redefining
particularly beneficial for subjects where students
traditional teaching and learning paradigms.[1] From
may need extra help outside regular class hours.
personalized learning experiences and intelligent
3. Administrative Efficiency [2-3]
tutoring systems to administrative efficiency and
enhanced student engagement, AI's influence on AI can streamline administrative tasks such as grading,
education is both extensive and multifaceted.[2] The scheduling, and enrollment management. Automated
potential for AI to revolutionize education is vast, grading systems can handle multiple-choice tests and
promising tailored instructional methods, intelligent even some essay evaluations, freeing up educators to
tutoring, and efficient management tools that can focus more on teaching and student interaction. AI-
cater to diverse student needs and optimize teaching driven tools can also help in managing school
practices. However, this technological advancement operations and logistics.
also raises important questions about equity, privacy, 4. Data-Driven Insights [8]
and the role of human educators.[3] However, this
AI can analyze vast amounts of educational data to
technological revolution also brings to light critical
provide insights into student performance, teaching
considerations surrounding ethics, privacy, and
effectiveness, and curriculum efficacy. This data-
equity.[4] As we delve into the impact of AI on the
driven approach helps educators and administrators
educational system, it becomes evident that while AI
make informed decisions, identify trends, and
holds the promise of significant advancements and
implement strategies to enhance the learning
improvements, it also necessitates a thoughtful
environment.
approach to ensure its benefits are maximized while
5. Enhancing Engagement [9]
addressing potential challenges.[5]
AI can be used to create interactive and engaging
BENEFITS OF AI IN EDUCATION educational content, such as simulations, virtual
The impact of artificial intelligence (AI) on the reality (VR) experiences, and gamified learning
educational system is multifaceted and transformative, activities. These tools can make learning more
offering both opportunities and challenges. Here are immersive and enjoyable, potentially increasing
some key aspects of this impact: student motivation and engagement.
1. Personalized Learning [6] 6. Accessibility and Inclusivity [6-7]

AI enables personalized learning experiences by AI technologies can improve accessibility for students
adapting educational content to meet the needs of with disabilities. Tools like speech-to-text, text-to-
individual students. Algorithms can analyze a speech, and language translation can help
student’s strengths, weaknesses, and learning style to accommodate diverse learning needs and ensure that
tailor lessons, exercises, and resources. This helps in educational materials are accessible to all students.

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7. Teacher Support and Development [9-10]

Figure 1 depicted that the multifaceted impact of AI
AI can assist teachers by providing professional
in education. Benefits, challenges and applications of
development resources, teaching aids, and lesson
AI in educational system are shown in this figure.
plans. AI-driven platforms can also analyze classroom
interactions and provide feedback to help teachers
AI IN GRADING AND ASSESSMENT PROCESS
improve their instructional techniques and classroom
The integration of AI in the grading and assessment
management.
process is a significant advancement in education,
8. Ethical and Privacy Concerns [7-8]
bringing a range of benefits and challenges. Here's an
The use of AI in education raises important ethical overview:
and privacy issues. Ensuring data security, protecting 1. Automated Grading
student privacy, and addressing biases in AI
Objective and Consistent Evaluation: AI can grade
algorithms are critical concerns that need to be
multiple-choice questions, fill-in-the-blank answers,
managed. There is also the risk of over-reliance on
and even some forms of essay writing with a high
technology, which could affect the human aspects of
degree of consistency. This reduces human error and
teaching and learning.
bias, ensuring that all students are assessed fairly.[14]
9. Equity and Access [10-11]
• Scalability: AI systems can handle large volumes
While AI has the potential to democratize education of grading, making it possible to assess thousands
by providing resources and support to underserved of students efficiently. This is particularly useful
areas, there is a risk that it could exacerbate existing in massive open online courses (MOOCs) or large
inequities. Access to AI tools and technology may be universities.[13]
uneven, potentially widening the gap between well- • Speed: AI can provide almost instant feedback,
resourced and under-resourced educational settings. allowing students to learn from their mistakes and
10. Future Skills [12] improve before the next assessment.[13-14]
2. Personalized Feedback
AI in education emphasizes the importance of
• Adaptive Learning: AI can analyze students’
developing skills for the future job market. Students
performance and provide personalized feedback,
may need to acquire competencies in AI and related
highlighting strengths and areas for improvement.
fields, such as data analysis and digital literacy, to
This helps in creating a tailored learning path for
succeed in a technology-driven world.
each student.[15]
• Continuous Assessment: Instead of relying solely
on final exams, AI can facilitate ongoing
assessments that adapt to a student's progress,
ensuring a more accurate representation of their
knowledge and skills.[15-16]
3. Essay Grading
• Natural Language Processing (NLP): AI uses NLP
to evaluate essays, checking for grammar,
coherence, argument strength, and other criteria.
While still in development, these systems can
Figure 1: Multifaceted impact of AI in education [13] provide valuable feedback and approximate
human grading.[17]

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• Bias Reduction: Although AI grading is more serve as online instructors, offering immediate
consistent, there's an ongoing challenge to ensure feedback, responding to inquiries, and assisting
that the algorithms do not perpetuate biases, students with their educational process.[20] In addition
especially those related to language use, cultural to offering a more customized learning experience,
references, or socioeconomic background. [17-18] chatbots can also track progress, identify areas for
4. Plagiarism Detection growth, and make personalized recommendations for
• Originality Checks: AI-powered plagiarism learning materials. The ability of chatbots to automate
detection tools like Turnitin or Grammarly can administrative work is another advantage of their use
scan assignments for copied content across vast in education.[21] Teachers can focus on higher-value
databases and the internet. This ensures academic activities like teaching and mentoring by using
integrity and discourages cheating. [16-17] chatbots to perform repetitive duties like scheduling,
• Paraphrasing Detection: Advanced AI can even grading, and responding to commonly requested
detect paraphrased content, which is more inquiries.[20-21] Additionally, by reducing
difficult for traditional plagiarism checkers to administrative errors and inconsistencies, this
identify.[15] automation may guarantee that activities are executed
5. Predictive Analytics precisely and effectively.[22] Chatbots have the
• Early Intervention: AI can analyze students' potential to enhance student motivation and active
performance data over time to predict future learning by making the learning process more
outcomes, such as the likelihood of dropping out dynamic and captivating. By providing prizes and
or failing a course. Educators can use this incentives for completing activities and meeting
information to intervene early, providing support learning objectives, chatbots can also be used to
where needed. [18-19] gamify learning.[23] Notwithstanding chatbots'
• Data-Driven Insights: AI can help educators educational advantages, there are certain issues that
identify trends in student performance, informing still need to be resolved. One difficulty lies in making
curriculum adjustments or targeted teaching sure chatbots are created with the needs, interests,
strategies.[17-18] and learning styles of students in mind, using a
student-centered design approach.[21] Designing
AI CHATBOTS IN EDUCATION
chatbots with accessibility in mind is also necessary to
AI chatbots in education are revolutionizing the way
make sure that all students can utilize and access the
students, educators, and institutions interact with
technology.[22-23] We have to make sure that chatbots
learning processes. By automating tasks, providing
are dependable and accurate so that they deliver
personalized support, and enhancing engagement, AI
accurate information without bias or error.[23]
chatbots are becoming integral to modern education
systems.[19] Chatbots are computer programs that
PERSONALIZED LEARNING
mimic human conversation and may communicate
The way students learn has been revolutionized by
with users via voice or text chat interfaces.[19-20]
the use of artificial intelligence (AI) in education,
Chatbots have been employed in education more and
which has made individualized learning possible.[23] A
more in the past few years, giving students
teaching strategy known as "personalized learning"
individualized support, automating administrative
adjusts lessons to the unique requirements, interests,
duties, and creating new avenues for interaction.[19]
and strengths of each student. Through the use of
Using chatbots in education has many advantages, one
technology, personalized learning adjusts lessons to
of which is their capacity to offer students
the level and speed of each learner.[23-24] Through the
individualized support. Chatbots have the potential to

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use of machine learning algorithms to evaluate data picture was generated through Canva AI Image
and find trends in students' learning behaviors, Generator.
preferences, and accomplishments, artificial
intelligence (AI) plays a crucial role in personalized INTELLIGENT TUTORING SYSTEMS
learning. With this information, AI can then create
[24] Intelligent tutoring systems (ITS), which aim to give
customized learning programs that are matched to the students individualized, one-on-one instruction that
individual needs of every learner. AI is able to suggest replicates the experience of learning from a human
relevant learning materials, point out areas that need tutor, could be accelerated by AI technology.[26] ITS
work, and modify the degree of difficulty of learning uses strong algorithms and machine learning
assignments. [25] Making ensuring every student gets techniques to comprehend the learning requirements
the assistance and direction they require to realize of students and personalize their instruction.[27] AI can
their full potential is one of the main advantages of now read and comprehend written or oral input from
individualized learning. While advanced students students thanks to natural language processing (NLP),
might be pushed at their level, struggling students can which enables ITS to hold meaningful conversations,
benefit from personalized instruction to help them respond to inquiries, and offer teaching on a range of
catch up. [26] Additionally, AI is able to adjust its speed topics.[26-27] ITS uses AI to bridge the gap between
of instruction to match the learning pace of the traditional classroom learning and one-on-one
student, if needed. Numerous educational contexts, tutoring by giving students personalized teaching and
including colleges, universities, corporate training, feedback. Another essential part of ITS is student
and schools, have effectively adopted AI-based modeling.[27-28] Through their interactions with the
individualized learning.[24-25] system, artificial intelligence creates dynamic models
of students' knowledge, abilities, and preferred
methods of learning. These models help ITS identify
misconceptions, areas where students might need
more assistance, and their current level of subject
comprehension.[26] These tools evaluate how students
learn, monitor their development, and provide
tailored advice, all of which enhance learning results
and boost student enthusiasm.[27]

Figure 2: AI based Personalized Learning[13]

Figure 2 depicted that it is a AI based personalized

learning. It is also called an AI based digital learning.
Here, a boy is learning through AI platform. This

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respond to questions from students and help with

peer-to-peer communication, encouraging a
cooperative learning atmosphere.[29]
WORLDWIDE ACCESSIBILITY OF SUPERIOR
QUALITY EDUCATION
One of the main problems in many developing
countries is the lack of access to high-quality
education.[30] The foremost authorities in international
education share this opinion. Offering universal
education offers significant financial advantages for
both individuals and nations since it is a key
component in stimulating economic growth.[29-30] The
development of AI has made major strides possible in
improving access to high-quality education
Figure 3: Tutoring session being led by an intelligent globally.[31-32] As a result, there has been a lot of
humanoid[13] interest in AI-based education lately from all around
the world. AI-powered educational resources and
Figure 2 depicted that an intelligent humanoid applications can transcend linguistic, socioeconomic,
conducting a tutoring session where students are and geographic barriers to provide knowledge more
present. This picture was generated through Canva AI fairly.[12-14] In this context, it's critical to take into
Image Generator. account the technological difficulties associated with
delivering AI-based education in remote areas.[13]
TEACHER – STUDENT COLLABORATION
Artificial Intelligence (AI) has the potential to
enhance the learning process by facilitating
collaboration between teacher and students.[28] AI can
offer real-time analytics and insights, which can assist
educators in identifying students' strengths,
weaknesses, and learning patterns. Based on this
information, educators can modify their teaching
strategies accordingly.[29] AI can also be used to notify
teachers when and which students are struggling and
provide possible remedies. Finally, AI can act as a
brainstorming partner, helping educators come up
with creative solutions to support student learning.[30]
Figure 4: The region-specific popularity of the search
AI technology can assist educators in responding to a
term "AI in education"[13]
range of queries from students during class. Since
human teachers are restricted in their knowledge,
Figure 4 depicted that the region-specific popularity
students' unexpected and unconventional inquiries
of the search term "AI in education". Colour charts
may present a difficulty. Artificial Intelligence (AI)
are given in the figure for better understanding the
can bridge knowledge gaps and offer superior answers
uses of AI in educational system globally.
to inquiries from students.[27-28] AI-driven chatbots can

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DISADVANTAGES OF AI IN EDUCATIONAL teaching, such as mentoring and emotional

SYSTEM support, are crucial for student development.[39]
While AI offers many benefits to the educational
8. Ethical Concerns: The use of AI in education
system, there are also several potential disadvantages
raises ethical issues, such as the potential for
and challenges to consider:
surveillance and the commercialization of
1. Privacy Concerns: The collection and analysis of
educational data. There are also concerns about
vast amounts of student data by AI systems raise
how AI decisions are made and who is responsible
significant privacy issues. There are risks related
for them.[40]
to data security and the potential misuse of
personal information.[33] 9. Resistance to Change: Both educators and
students may resist adopting AI technologies due
2. Bias and Inequity: AI systems can inadvertently
to unfamiliarity. Integrating AI into existing
perpetuate existing biases if they are trained on
educational practices can be challenging and may
biased data. This can lead to unequal educational
meet with resistance from those accustomed to
experiences and outcomes for different groups of
traditional methods.[41]
students.[34]
10. Technical Challenges: Implementing and
3. Dependence on Technology: Over-reliance on AI
maintaining AI systems require technical
tools may lead to a decrease in critical thinking
expertise and infrastructure. Schools may face
and problem-solving skills. Students and
difficulties in ensuring that AI tools are properly
educators might become too dependent on
integrated and supported.[42]
technology, which could affect their ability to
function without it.[35] II. CONCLUSION
AI in education has numerous advantages, but there
4. Cost and Accessibility: Implementing AI solutions
are also a number of issues and worries that need to
can be expensive, potentially exacerbating
be resolved. Institutions need to make sure they are
existing disparities between well-funded and
taking the necessary precautions to protect students'
underfunded educational institutions. Smaller or
privacy and avoid bias, as well as carefully assessing
less affluent schools may struggle to afford and
the advantages and disadvantages of integrating AI
integrate advanced AI technologies.[36]
systems in the classroom. We can give every student a
5. Job Displacement: The automation of tasks such as more individualized, effective, and efficient learning
grading and administrative work could potentially experience by balancing the advantages and
displace some educational jobs. While AI might disadvantages of artificial intelligence in the
support educators, it could also reduce the need classroom.
for certain administrative or support roles.[37]
AUTHORS CONTRIBUTION STATEMENT
6. Quality and Accuracy: AI tools are not infallible
and may produce incorrect or misleading results.
Ms. Dipanwita Bit and Mr. Souvik Biswas designed
Inaccurate feedback or assessments can negatively
the work, did the overall planning, reviewed
impact students' learning experiences.[38] literature, collected all the data and drafted the
manuscript accordingly. Mr. Souvik Biswas edited all
7. Lack of Human Interaction: AI cannot replace the
the pictures and checked the similarity index. Dr.
nuanced, empathetic interactions between
Mrinmoy Nag checked the grammatical mistake and
teachers and students. The human elements of guided during the drafting of the manuscript.

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ACKNOWLEDGEMENT to Support Lecturing in Higher Education.

International Journal of Artificial Intelligence
The authors are thankful to Ms. Dipanwita Bit, in Education, 1–33.
Kuntala Das College of Education, Ghosh Para, https://doi.org/10.1007/S40593-024-00424-
Anandanagar, Nischinda (Bally), Howrah, India while Y/METRICS
conducting this work.
[7]. Coy, A., Mohammed, P. S., & Skerrit, P. (2024).
Inclusive Deaf Education Enabled by Artificial
CONFLICTS OF INTEREST
Intelligence: The Path to a Solution.
The authors declare that they have no conflict of International Journal of Artificial Intelligence
interest. in Education 2024, 1–39.
https://doi.org/10.1007/S40593-024-00419-9
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