Third Party Mandate
A third party mandate is a formal instruction from you to HSBC UK. It tells us that you’d like someone else to carry out everyday
banking transactions on your HSBC UK bank account.
These don’t include arranging a formal overdraft or opening or closing an account for you. You might consider this option if you need
help managing your accounts, for convenience or because you don’t have access to them. For example, if you’re recovering from an
operation you might want someone to pay your bills.
Third parties are permitted to have access to your accounts through Telephone Banking if this mandate is to cover all of your
accounts held now (section 3(a)), all of the authority options in section 5(b) are ticked yes and there is only ONE third party signatory
requested or if more than one, the signing instructions are “Any ONE individually” (section 6).
For information on what access Third Parties can have to an account, please see our Third Party access guide at
hsbc.co.uk/help/life-events/third-party-mandate.
This Third Party Mandate can only be used for Personal Accounts
The account holder(s) should attend a branch together with their nominated third party(ies) to complete the process. If this is not
possible, and the completed mandate is posted to the Bank or delivered to the Bank by the third party(ies), then the Bank will need
to complete a security check.
The Third Party Mandate will not come into force until the check has been completed.
General Guidelines/Instructions
• The mandate can only be cancelled by the account holder(s).
• This mandate does not cover any future accounts opened with us. A separate Third Party Mandate must be submitted once the
account is active.
• The completed mandate should be returned to your branch.
Identification and Address Verification of Third Party Signatories
To comply with current regulations, the Bank must identify and verify the address(es) of any person(s) that you authorise to operate
your account(s). Please note that original documents are required from each third party signatory and we can accept a valid full UK
Photocard Driving Licence to confirm both their identity and address. If they don’t hold one, we’ll require separate documents.
We are required to take copies of any documents supplied and retain these for our records.
Examples of documents include the following:
• Valid full UK Photocard Driving Licence for identification and address verification
• Valid full Passport for identification.
• Credit card statement or utility bill dated within the last four months for address verification.
• Upon request, we will provide guidance on other suitable documents.
2
Third Party Mandate
To: HSBC UK Bank plc
Date CIN
For more detail on how we will use your personal information, please read our Privacy Notice at hsbc.co.uk/privacy-notice.
Section 1 – Personal details
Insert your name
Account(s) of
Until I give you notice in writing to the contrary please consider (insert third party(ies) name)
authorised to act as a third party signatory(ies).
Section 2 – Existing Third Party Mandate
If you have any existing third party signatories on your account/s, are they to remain?
Yes No N/A
Section 3 – Accounts to Cover
3(a) I/We require this mandate to cover all accounts held now:
Note: If the Third Party Mandate will cover Joint Accounts the other party must agree and sign in the account holder
section on page 5 to authorise the registration
Yes Move to section 4 DO NOT complete section 3(b)
No Complete section 3(b) to advise which specific accounts you wish to limit this mandate to.
Note: If you are limiting the third party access to specific accounts a Debit Card will not be issued to a third party due to
these restrictions.
3(b) ***Do not complete if you have ticked ‘Yes’ in section 3(a) and wish this mandate to cover all accounts you
currently hold***
Only complete this section if you have ticked ‘No’ in section 3(a) and wish to limit this mandate to a specific
account you hold.
Please list the specific accounts you wish this mandate to cover:
Sort code 4 0 – –
Account number
Sort code 4 0 – –
Account number
Sort code 4 0 – –
Account number
3
Section 4. Third Party Signatory/Signatories
For more detail on how we will use your personal information, please read our Privacy Notice
at hsbc.co.uk/privacy-notice. You can also get a copy at one of our branches.
1. All third party signatories must complete their details below – only new signatories need to sign.
2. Each third party signatory must provide the Bank with original documentation to prove their identity and address.
3. Unused signatory boxes are to be ruled through.
4. If you require additional third parties reprint this page and completed the sections as required.
To be completed for first third party.
Full name of third party
Address
Postcode
Date moved
to this address Date of birth
Previous Address
(if moved in the
last 3 years)
Postcode
Is this person a national or citizen of the UK? Yes No
If this person is not a national or citizen of the UK or this person has dual nationality, what is this person’s nationality (or dual
nationality)? (if dual nationality please list all nationalities including the UK if applicable)
Signature Date
For Bank use only
Customer Identification Number
4
Section 4. Third Party Signatory/Signatories continued
To be completed for second third party.
Full name of third party
Address
Postcode
Date moved
to this address Date of birth
Previous Address
(if moved in the
last 3 years)
Postcode
Is this person a national or citizen of the UK? Yes No
If this person is not a national or citizen of the UK or this person has dual nationality, what is this person’s nationality (or dual
nationality)? (if dual nationality please list all nationalities including the UK if applicable)
Signature Date
For Bank use only
Customer Identification Number
5
Section 5 – Authority
5(a) A Debit Card can only be issued if this mandate is to cover all of your accounts held now (section 3(a)), all of the
boxes in section 5(b) are ticked YES and there is only ONE third party signatory requested.
Yes No
The third party is authorised to hold and use a debit card for my bank account(s)
Please complete the account details of the card that is to be issued to the third party:
Sort code 4 0 – –
Account number
Note: The Debit card will be issued to the name and address listed on the third party mandate in section 4.
5(b) Please ensure that you (the account holder) have ticked the appropriate box for each option. If a debit card has
been requested for the Third Party all of the following boxes must be ticked “Yes”.
The third party is authorised to: Yes No
(a) Deposit cash on my/our behalf
(b) Obtain information relating to my/our account(s) with the Bank
(c) Sign cheques and other instructions for all types of payments on my/our behalf whether
any account is in debit or credit
(d) Deal with any other transactions relating to the account(s)
Only the account holder(s) can: close account(s), open additional accounts, agree to, review or increase lending facilities and change
the names and addresses on the account.
Note: This mandate can be cancelled by the account holder(s) at branch, via telephone banking or in writing.
Section 6 – Signing rules
When you (the account holder(s)) name two or more third party signatories, they can either act individually or jointly when giving
instructions to the Bank.
Please tick one of the following boxes to indicate your choice:
Any ONE Any TWO All to sign
individually together together
Note: If you have named more than one third party and section 6 is left blank, we will assume that each third party
signatory can sign individually.
Note: Telephone access is only available to third party signatories if they are authorised to sign as
“Any ONE individually”.
Section 7 – Telephone access
Does the third party require telephone access? (See note on page 1 for guidance)
If Yes please advise name(s)
Yes of who requires access
No
Note: Third parties are not permitted to have access to the customers’ accounts through Online Banking unless there
are exceptional circumstances. Please see our Third party access guide at
hsbc.co.uk/help/life-events/third-party-mandate.
6
Account holder(s)
I/We agree that:
(a) any debt or other liability incurred to you under this mandate shall be the responsibility of the account holder, jointly and
severally where there is more than one, and in the absence of your written agreement to the contrary, any debt shall be repayable
on demand;
(b) you are under no obligation to ascertain or enquire into the purpose for which any of the listed authorities are exercised;
(c) this mandate, if not revoked by me/us, shall be binding on my personal representative until you receive written notice of my
death/any of our deaths.
Full name and signature of all account holders
1. Name
Signature
2. Name
Signature
For Bank use only
Branch contact Staff number
Sort code 4 0 – –
Authorising Checklist
The following actions must be completed by an independent Universal Banker in ‘Maintaining’, Back Office Clerk, Delegated
Authority or Manager and should be checked against BMM.
If this section is not completed in full/actions not completed the mandate will not be processed.
I confirm that:
Existing customers details are up to date on BMM, including contact details
The party/parties signing section 4 of this form have been identified in accordance with current IDVA procedures
Profiles have been created for all new parties and details updated as per section 4 of the form
Relationship has been linked to existing customer
‘Security check has been undertaken and memo added where applicable’
(the security check only needs to be evidenced if the signature does not match)
Mandate has been reviewed in accordance with procedures
Signature of independent Universal Banker in ‘Maintaining’, Back Office Clerk,
Delegated Authority or Manager confirming all required actions have been
completed and TPM is authorised
Staff number
Accessibility
If you need any of this information in a different format, please let
us know. This includes large print, braille, or audio. You can
speak to us using the live chat on our website, by visiting one of
our branches, or by giving us a call.
There are also lots of other options available to help you communicate with us.
Some of these are provided by third parties who are responsible for the service.
These include a Text Relay Service and a British Sign Language (BSL) Video Relay
Service, to find out more please get in touch. You can also visit: hsbc.co.uk/accessibility
or: hsbc.co.uk/contact.
hsbc.co.uk
HSBC UK Bank plc. Registered in England and Wales with number 09928412. Registered Office: 1 Centenary Square,
Birmingham, B1 1HQ, United Kingdom.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential
Regulation Authority. Our Financial Services Register number is 765112.
Customer Information: PO Box 760, 1 The Forum, Parkway, Fareham, PO14 9TE.
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