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CC QRB - Ec MBK

The document is a Quick Reference Book for cabin crew operations on the EC-MBK aircraft, detailing essential checklists and emergency procedures. It includes a list of revisions for various operational documents, such as the Preflight Checklist and Emergency Procedures Checklist, with specific dates. The document is crucial for ensuring safety and compliance during flight operations and must remain on the aircraft at all times.

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alexisbruck1103
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© © All Rights Reserved
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0% found this document useful (0 votes)
429 views28 pages

CC QRB - Ec MBK

The document is a Quick Reference Book for cabin crew operations on the EC-MBK aircraft, detailing essential checklists and emergency procedures. It includes a list of revisions for various operational documents, such as the Preflight Checklist and Emergency Procedures Checklist, with specific dates. The document is crucial for ensuring safety and compliance during flight operations and must remain on the aircraft at all times.

Uploaded by

alexisbruck1103
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MSN2658

EC-MBK

QUICK
REFERENCE
BOOK
CABIN CREW

THIS DOCUMENT IS REQUIRED FOR OPERATIONS, DO NOT REMOVE FROM AIRCRAFT


QUICK REFERENCE BOOK - CABIN CREW

EC-MBK
LIST & LOG OF REVISIONS OF DOCUMENTS

REVISION
DOCUMENT DATE
NUMBER

Preflight Checklist (PCL) 04 APR 2024

Equipment Emergency Layout (EEL) 03 FEB 2022

Abnormal & Emergency Procedures Checklist (AEPC) 02 APR 2024

Cabin Preparation & Evacuation Checklists (CPEC) 02 APR 2024

Foreseen Emergency Announcements (FEA) 02 FEB 2022

Aircraft Briefings (ACB) 04 FEB 2024

A320.COVER.MBK.2
PREFLIGHT CHECKLIST

A320 CONFIGURATION I
SCCM (No. 1)
T FWD STATION· · · · · · · · · · · · · 2 Jumpseats/Harnesses + 2 CC-QRBs
I * 2 Halon extinguishers
* 2 Emergency Flashlights
I * 2 Manual Release Tools (MRT)
* 2 Crew Life Vests
P.A. + Conference call / Emergency call requested to CMD
Cockpit door emergency code & automatic opening verification when door is closed
Cabin lights full bright
FAP· · · · · · · · · · · · · · · · · · · · · FAP Panel / No warning messages
Water / Waste quantity
1R AREA · · · · · · · · · · · · · · · · · Slide 1R (Pressure Green)
FWD LAVATORY· · · · · · · · · · · Lavatory Fire Extinguisher (Green Zone)
Flush
Passenger call button
Smoke detector
Water heater light ON
Waste bin flap
FWD GALLEY· · · · · · · · · · · · · · Trolley Brakes
Waste bin flap
DOCUMENTATION· · · · · · · · · Cabin Log Book
Documents Folder
DGK + Doc. 9481 (Red Book)
Spare Safety Cards / OW Safety Cards / Infant Safety Cards
CA (No. 2)
AFT STATION 2R· · · · · · · · · · · 2 Jumpseats/Harnesses + 2 CC-QRBs
* 2 Crew Life Vests
* 2 Emergency Flashlights
* 1 Halon extinguisher
* 2 Manual Release Tools (MRT)
AFT STATION 2L· · · · · · · · · · · 1 Jumpseat/Harness + 1 CC-QRB
P.A. + Answer calls (Conference call + Emergency call)
* 1 Crew Life Vest
* 1 Emergency Flashlight
* 1 Halon Extinguisher
* 1 Manual Release Tool (MRT)
AFT GALLEY · · · · · · · · · · · · · · Trolley Brakes
Waste bin flap (if available)
2R AREA· · · · · · · · · · · · · · · · · Slide 2R (Pressure Green)
2 Portable Breathing Equipment (PBE)
AFT R LAVATORY · · · · · · · · · · Lavatory Fire Extinguisher (Green Zone)
Flush
Passenger call button
Smoke detector
Water heater light ON
Waste bin flap
LAST RIGHT RACK· · · · · · · · · 6 Infant Life Vests + 6 Infant Seat Belts + 6 Infant Safety Cards (Infant Kit)
10 Spare Adult Life Vests
SMALL LAST RIGHT RACK· · * 1 First Aid Kit (FAK)
1 Pair of Gloves
2 Demo Kits
R CABIN BULKHEAD * 1 O2 Bottle + 2 masks
CA (No. 3)
AISLE SWIVEL SEAT· · · · · · · · 1 Jumpseat/Harness + 1 CC-QRB
P.A. + Answer calls (Conference call + Emergency call)
* 1 Crew Life Vest
* 1 Emergency Flashlight
* 1 Manual Release Tool (MRT)
2L AREA · · · · · · · · · · · · · · · · · Slide 2L (Pressure Green)
1 Portable Breathing Equipment (PBE)
AFT L LAVATORY· · · · · · · · · · · Lavatory Fire Extinguisher (Green Zone)
Flush
Passenger call button
Smoke detector
Water heater light ON
Waste bin flap
LAST LEFT RACK · · · · · · · · · * Megaphone
* 2 O2 Bottles + 4 masks
1 Respirator (Ambu)
REAR AREA· · · · · · · · · · · · · · · Life Vests + Safety Cards
CA (No. 4)
1L AREA· · · · · · · · · · · · · · · · · · Slide 1L (Pressure Green)
Door Opening/Closing System
SMALL FIRST RIGHT RACK· · 1 Demo Kit
1 Pair of Gloves
* 1 First Aid Kit (FAK)
FIRST RIGHT RACK · · · · · · · · 1 Megaphone
* 2 O2 Bottles + 4 masks
2 Portable Breathing Equipments (PBE)
2 Spare Seat Belts
12 Infant Life Vests + 12 Infant Seat Belts + 12 Infant Safety Cards (Infant Kit)
FORWARD AREA · · · · · · · · · · Life Vests + Safety Cards + OW Safety Cards
OWE LEFT SMALL COMP· · · · 1 Automated External Defibrillator
(*) Check that emergency equipment placards are in place.
In case of physical crew swap, except 1st wave flight, only items marked in pink are to be checked (as per OM-B 2.2.5.A).
“FORWARD AREA”: from first row to OW exits (included).
“REAR AREA”: from OW exits (excluded) to the last row.

ALL CABIN CREW:


Check emergency lights in coordination with SCCM
© Volotea. All rights reserved A320.PCL-I.1 Rev.04 / APR 2024
PREFLIGHT CHECKLIST

A320 CONFIGURATION I

SCCM (No. 1)
FWD STATION
FAP
FWD LAVATORY

CA (No. 4) FWD GALLEY


DOCUMENTATION
1L AREA 1R AREA
SMALL FIRST RIGHT RACK
FIRST RIGHT RACK

FORWARD AREA

OVERWINGS EXIT LEFT


SMALL COMPARTMENT

CA (No. 3)
REAR AREA

CA (No. 2)
LAST RIGHT RACK
LAST LEFT RACK SMALL LAST RIGHT RACK
AFT STATION 2R R CABIN BULKHEAD
AFT L LAVATORY AFT R LAVATORY
AFT STATION 2L

2L AREA 2R AREA
AISLE SWIVEL SEAT
AFT GALLEY

A320.PCL-I.2 © Volotea. All rights reserved


EMERGENCY EQUIPMENT LAYOUT

A320 CONFIGURATION I
1L JUMP SEAT FLIGHT DECK (2x)
(2x) (2x)

(2x)
(2x) (2x)

(4x)
(2x) CC-QRB

BIN 1R FWD
(4x) (2x)
GALLEY

(12x) (2x)
infant SMALL 1ST R BIN
kit

(2x)

1 UNDER
EACH PAX SEAT

OWE LEFT
SMALL BIN (180x)

R OVERWINGS

OWSC (6x)

L OVERWINGS

OWSC (6x)

LAST BIN R
AISLE SWIVEL SEAT

(infant kit 6x) (10x)

CC-QRB SMALL LAST BIN 30R

LAST BIN L
(4x) (2x)

R CABIN BULKHEAD
(2x) (2x)

R GALLEY
L GALLEY BULKHEAD
BULKHEAD
(behind ceiling
panel)
(2x)

2L JUMP SEAT 2R JUMP SEAT


(1x) (2x)

(2x) (2x)

CC-QRB CC-QRB (2x)


© Volotea. All rights reserved A320.EEL-I.1 Rev.03 / FEB 2022
EMERGENCY EQUIPMENT LAYOUT

A320 CONFIGURATION I
AED· · · · · · · Automated External Defibrillator

AMBU· · · · · · Respirator

AXE

BCF· · · · · · · Halon Extinguisher

CC-QRB · · · · · · · · · · Cabin Crew Quick Reference Book

CLV· · · · · · · Crew Life Vest

CFL · · · · · · · Conventional Flashlight

DEMO· · · · · · Demo Kit

DGK· · · · · · · Dangerous Goods Kit + Doc9481r Red Book

EFL· · · · · · · · Emergency Flashlight

ELT· · · · · · · · Emergency Locator Transmitter

ER · · · · · · · · Escape Rope

FAK· · · · · · · First Aid Kit

GLO· · · · · · · Pair of Gloves

INFK· · · · · · · Infant Kit: Life Vest + Kangaroo Belt + Infant Safety Card

MEG· · · · · · · Megaphone

MRT· · · · · · · Manual Release Tool

Oxygen Bottle
O2B· · · · · · · ·
(for spare Oxygen Bottle onboard check OM-B A320F 10.2.1.B)

O2M · · · · · · · Oxygen Mask

OWSC · · · · · · · · · · Overwings Safety Cards

PBE· · · · · · · Portable Breathing Equipment

PLV· · · · · · · Passenger Life Vest

SB · · · · · · · · Spare Belt

SLV· · · · · · · · Spare Life Vest

A320.EEL-I.2 © Volotea. All rights reserved


ABNORMAL & EMERGENCENCY PROCEDURES CHECKLIST

OXYGEN & PRESSURE


- SLOW DECOMPRESSION
- 1. TURN on the cabin lights.
2. NOTIFY Cockpit.
T 3. GRAB oxygen bottles, if needed.
E 4. CHECK lavatories and PAX.
C
RAPID OR EXPLOSIVE DECOMPRESSION
1. GRAB AND DON an oxygen mask immediately.
2. STOP TROLLEYS if we were down the aisle, and take a seat or secure yourself.
3. TURN ON THE CABIN LIGHTS IN “BRIGHT” position, if they have not come on automatically.
4. REMAIN SEATED until the emergency descent is over.
5. CHECK:
a) Cabin Crew / b) Cockpit / c) PAX / d) Lavatories
6. GIVE OXYGEN to pax who require assistance.

PRESSURE ESCAPE
1. NOTIFY COCKPIT.
2. BLOCK UP the opening.
3. If possible, keep PAX away from the affected area.
4. If PAX were standing up, they must be seated for landing.

OXYGEN SUPPLY TO A PASSENGER


1. CHECK VITAL SIGNS (pulse and respiration).
2. LOOSEN tight clothing and clean face.
3. NOTIFY COCKPIT.
4. GIVE THE APPROPRIATE P.A ANNOUNCEMENTS.
5. TURN ON-OFF VALVE slowly to ON position to avoid oxygen from freezing onto outlet spout
and CHECK oxygen flows.
6. PUT MASK ON over nose and mouth with the elastic band over the head and supply oxygen
until passenger recovers.
7. NOTE that oxygen does not go below 200 psi.
8. TURN ON-OFF VALVE to OFF position and stow bottle in its compartment.
9. REPORT in Cabin Log Book CLB.

OXYGEN SUPPLY TO INCAPACITATED COCKPIT CREW


1. PUSH THE SEAT FULLY AFT AND RECLINE THE SEAT BACK, so the PILOT is slightly reclined.
2. FASTEN SHOULDER HARNESS AND LOCK THE STRAPS BY PUSHING DOWN ON THE BLACK
LOCKING LEVER at the rear inboard side of the seat.
3. PULL THE FORE/AFT LEVER AT FRONTINBOARD SIDE OF THE SEAT and slide the seat along the
runners to the end of its travel afterward.
4. LOOSEN TIGHT CLOTHES.
5. TAKE QUICK DONNING MASK AND VERIFY THAT THE OXYGEN FLOWS.
6. ROTATE THE EMERGENCY KNOB TO EMERGENCY POSITION AND ADMINISTER OXYGEN AT 100%.
7. PLACE THE MASK OVER THE NOSE AND MOUTH.
8. ADMINISTER OXYGEN until observing a clear improvement.
9. REMAIN IN COCKPIT while oxygen is being supplied.

LEAKEAGE O2 BOTTLE
1. NOTIFY cockpit.
2. PLACE the bottle in lavatory and open air outlet.
3. CONNECT 2 masks (HI and LO) and open the valve slowly.
4. WAIT 15 OR 20 minutes and verify if the bottle is empty.
5. PLACE the bottle back in its placing and report in the Log Book.
6. LOCK the lavatory during the next 15 or 20 minutes.
[END]

© Volotea. All rights reserved A320F.AEPC.1 Rev.02 / APR 2024


ABNORMAL & EMERGENCENCY PROCEDURES CHECKLIST

FIRES
GENERAL FIRE FIGHTING PROCEDURES
1. FIGHT THE FIRE IMMEDIATELY, distributing and coordinating actions.
2. ESTABLISH SIMULTANEUS COMMUNICATION WITH COCKPIT.
3. DISCONNECT ELECTRICAL POWER IN THE AFFECTED AREA.
4. TAKE all the necessary equipment (extinguishers, PBE, gloves, axe, etc…).
5. REMOVE OXYGEN BOTTLES, HAND LUGGAGE, AND ANY OTHER FLAMMABLE MATERIAL.
6. MOVE PAX FROM THE AFFECTED AREA asking them to bend down and to cover nose and mouth
with wet clothes.
7. CLOSE AIR OUTLETS AND COVER OPENINGS where smoke could get through.
8. MONITOR AND COOL THE AREA once the fire has been extinguished, if appropriate.

FIRE IN THE LAVATORIES


KEEP LAVATORY DOOR CLOSED UNTIL BEING COMPLETELY PREPAIRED.
1. NOTIFY COCKPIT IMMEDIATLY in order to disconnect electrical power.
2. PREPARE TO FIGHT THE FIRE with the appropriate equipment (PBE, gloves, extinguishers, axe,
etc…).
3. FIGHT FIRE depending on door temperature
COLD DOOR (Enter) when smoke/heat is not evident:
When fire is at initial stage or hidden behind panels.
• BEND DOWN.
• OPEN DOOR SLOWLY, just a few centimetres, USING IT AS A SHIELD FOR
PROTECTION.
• ENTER LAVATORY WITH CAUTION.
• LOCATE THE SOURCE OF THE FIRE.
• APPLY EXTINGUISHER AND WAIT FOR 30 seconds.
HOT DOOR (Do not enter in lavatory) If smoke/heat is evident:
• BEND DOWN.
• OPEN DOOR SLOWLY, just a few centimetres USING IT AS SHIELD FOR
PROTECTION.
• DISCHARGE BCF EXTINGUISHER COMPLETELY.
• CLOSE THE DOOR.
4. DISCHARGE more BCF if fire reinitiates.
5. CHECK areas next to the fire, removing waste bins or raising panels if necessary.
6. COOL area with water or non-flammable liquids, if appropriate.

FIRE IN OVEN
1. DO NOT OPEN/ CLOSE OVEN IMMEDIATELY.
2. DISCONNECT OVEN AND PULL OUT C/B.
3. NOTIFY COCKPIT IMMEDIATELY.
4. If the fire does not extinguish, OPEN the oven using door as protection and DISCHARGE BCF.
5. CLOSE it and once completely sure about fire being put out, move all the burnt contents into
a metal container and pour water or non-flammable liquids. MONITOR the area to prevent
reigniting.

(Continued)
  

A320F.AEPC.2 © Volotea. All rights reserved


ABNORMAL & EMERGENCENCY PROCEDURES CHECKLIST

FIRES
FIRE IN WASTE CONTAINER
1. TURN OFF all switches and pull out C/B in the area.
2. USE PORTABLE EXTINGUISHER AND NON-FLAMMABLE LIQUIDS.
3. NOTIFY COCKPIT.

FIRE IN OVERHEADS COMPARTMENTS


1. NOTIFY COCKPIT IMMEDIATELY.
2. FEEL THE RACK WITH BACK OF THE HAND TO LOCATE THE SOURCE OF THE FIRE.
3. OPEN RACK JUST ENOUGH TO INSERT BCF NOZZLE AND DISCHARGE EXTINGUISHER.
4. CLOSE RACK.
5. ONCE EXTINGUISHED, move all the burnt contents into a metal container and pour water or
non-flammable liquids.

FIRE ON PASSENGER’S CLOTHING


1. FIGHT FIRE with blankets, coats etc. (blanketing effect).
2. STOP THE PASSENGER FROM MOVING OR RUNNING. If the fire extends, PLACE the person onto
the floor and avoid chimney effect.
3. NOTIFY COCKPIT IMMEDIATELY.

COMMUNICATION WITH COCKPIT IN CASE OF FIRE / SMOKE


1. AREA AFFECTED BY FIRE.
2. WHAT is it burning?
3. Fire EVOLUTION.
4. Amount of SMOKE, density, colour and how is it affecting PAX.
5. ACTIONS being taken by cabin crew.

LITHIUM BATTERY FIRE


1. INFORM COCKPIT.
2. TAKE all necessary equipment.
3. DISCHARGE BCF.
4. When the flames are suppressed or if there are no flames, POUR WATER OR NON-ALCOHOLIC
on the lithium battery
5. Consider the use of any suitable empty receptacle (e.g. standard unit or lavatory waste bin), FILL
IT WITH WATER OR NON-ALCOHOLIC. LIQUID and IMMERGE the LITHIUM BATTERY.
6. Store the receptacle INTO THE NEAREST LAVATORY and set it as INOPERATIVE.

[END]

© Volotea. All rights reserved A320F.AEPC.3 Rev.02 / APR 2024


ABNORMAL & EMERGENCENCY PROCEDURES CHECKLIST

DANGEROUS GOODS
EMERGENCIES ON BOARD WITH DANGEROUS GOODS
1. NOTIFY cockpit.
2. IDENTIFY the product by asking the passenger.
3. In case of fire:
a) Apply fire/smoke related procedure.
b) Check if water is usable.
4. In case of spillage and leakage:
a) Inform cockpit
b) Move passengers from affected area
c) Open DGK
d) Wear gloves and, if necessary, PBE
e) Prepare two polyethylene bags
f) Use the absorbent material
g) Put the material inside the first polyethylene
h) Polyethylene bag with the leaking part upwards
i) Seats/clothes affected must be treated as DG as well
j) Put used gloves inside the second polyethylene bag
k) Close/seal the first bag removing the inside air and put it inside the second one
l) Close/seal the second bag like the previous one
m) Put the bag in the rear lavatory
n) Do not put the bag on any wall/bulkhead
o) Close and block the lavatory
p) Check regularly
q) Cover the spilled substance on the floor/seat with another polyethylene bag or other
plastic bag.
5. After landing: Identify to ground personnel dangerous good item and where stored.
6. Make appropriate entry in LogBook.

[END]

A320F.AEPC.4 © Volotea. All rights reserved


ABNORMAL & EMERGENCENCY PROCEDURES CHECKLIST

SECURITY
EXPLOSIVE SEARCH CHECKLIST
1. FLIGHT DECK
2. OVERHEAD BINS
3. STORAGE AREAS
4. EMERGENCY EQUIPMENT BINS AND COMPARTMENTS
5. LAVATORIES
6. GALLEYS / TROLLEYS / CONTAINERS
7. WASTE BINS
8. SEAT POCKETS / SEAT BACKS / TRAY TABLES /SEAT CUSHIONS
9. AREA UNDER SEATS
10. LIFE JACKET POUCHES
11. PAX REQUIRED TO IDENTIFY THEIR HANDLUGGAGE AND TO VERIFY ITS
CONTENT
12. ASK PAX TO NOTIFY IF PRESENCE OF PACKAGES OR OBJECTS NOT IDENTIFIED
13. EACH CREW MEMBER WILL VERIFY THEIR LUGGAGE AND ACCESIBLE AREAS TO
PAX
14. MINIMUN RISK AREA: 2 R door

The search will always be started from the rear area and using zigzag
movement from left to right searching thoroughly the above points.

The FC will decide in each case the measures to be taken: If cabin crew must
carry out a search or just a discreet check. The purpose of carrying out the
search/check is to find something that:
• By its aspect it is obvious that it can be a suspicious item.
• It agrees with the description provided in the threat.
• It is located in a suspicious place.
• It is located in a normal place, but presents/displays signs of anomalous
manipulation.

With FC’s authorization:


Transfer the device in the same position in which it was found, making the pax
sit with their heads down.
• Place the device in the “Minimum Risk Area”: 2 R door.
• Place wet blankets and pillows over the device and pile up seat cushions
or similar items that may absorb the explosion.
• Move pax away from the area. Pax who do not have a seat should sit or
lay down on the floor.
• Prepare PBE and fire extinguishers in case there is an explosion.

The FC, once landed, based on the information available will decide to
disembark pax in a fast and orderly manner by the stairs, taking their hand
luggage or will require an emergency evacuation. The crew will complete their
respective cabin procedures and will verify before leaving the aircraft that there
is no one left on board and will take their luggage with them.

[END]

© Volotea. All rights reserved A320F.AEPC.5 Rev.02 / APR 2024


ABNORMAL & EMERGENCENCY PROCEDURES CHECKLIST

Page intentionally left blank

A320F.AEPC.6 © Volotea. All rights reserved


CABIN PREPARATION & EVACUATION CHECKLISTS

FORESEEN EMERGENCY LANDING


&
- FORESEEN EMERGENCY LANDING WITH LIMITED TIME (5 TO 15 MIN) RED ONLY.
FORESEEN EMERGENCY LANDING WITH >15 MIN PERFORM BOTH
S
Y 1. FC�����������������������������������������������������������������������������������������������������������������������������Informs SCCM
G EMERGENCY CALL (3 HI-LO chime) or via PA:
“PURSER TO COCKPIT, PLEASE; PURSER TO COCKPIT, PLEASE”
C Briefing to SCCM on Foreseen Emergency about:
w Nature of emergency.
w Intentions.
w Time remaining (ETA).
w Signal agreed.
w Special instructions (synchronize watches).

2. ALL������������������������������������������������������������������������������������������������������������������������Prepare Galleys
Secure all: containers, coffee makers, trolleys, galley compartments, etc., with brakes,
latches and locks
Disconnect C/B. Curtains opened and secured.

3. SCCM ���������������������������������������������������������������������������������������������� Informs rest of cabin crew


w Choose discreet place.
w All CCM take CABIN PREPARATION & EVACUATION CHECKLISTS (CPEC).
w Repeat information given.
w Distribute duties.
w Ensure CCM repeat information obtained (feedback)
w Synchronize watches.
w SCCM informs FC that CC have been informed.

4. SCCM ��������������������������������������������������������������������������������������������������������������Switches on lights


Switches on cabin lights in BRIGHT.

5. FC· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · Informs PAX via P.A.


Inform PAX about nature of emergency.
Request to carefully follow indications from CCM.

6. CREW �����������������������������������������������������������������������������������������Perform safety demostration


Safety belt.
Brace position (show position at least twice).
Emergency exits and use of evacuation devices.
Safety Card and ask the following questions:
w Show me the brace position.
w Where is your nearest emergency exit?
w When will you evacuate?
w Where will you go after leaving the aircraft?

(Continued)
  

© Volotea. All rights reserved A320F.CPEC.1 Rev.02 / APR 2024


CABIN PREPARATION & EVACUATION CHECKLISTS

FORESEEN EMERGENCY LANDING


7. SCCM or interpreter����������������������������������������������������Informs PAX via P.A. and select ABP
Use Announcements Book. Remember:
w Request ABP via PA for company extra crew, other airline staff, military staff, police,
firemen, doctors, etc…They should have a good knowledge of English or the language
spoken by the crew in order to understand the instructions given.

CREW ����������������������������������������������������������������������������������������������������������������Check PAX cabin:


w Seatbacks in fully upright position.
w Tray tables folded away.
w Remove high heels shoes and sharp objects.
w Portable electronic devices switched off.
w Loosen up tight clothing.
w Ask PAX to wear additional clothing.

8. CCM 3 & CCM 4�����������������������������������������������������������������������������������������������Secure PAX Cabin


w Clear cabin of objects not properly stowed.
w Place obstructing items in lavatories and lock door.
w Check overhead compartments.
w Open and secure curtains (if appropriate).
w Check that emergency exits are clear from obstacles and check slides are armed.
w Open window blinds.
w Relocate PAX if possible to aisle seats and next to emergency exits.

9. SCCM & CCM 2 ���������������������������������������������������� Instructions to PAX in special conditions


w Ensure that children have correctly understood all instructions.
w Protect babies with extra clothing.
w Place clothes between seat belts and belly to expectant mothers.
w Ensure PRM seated close to emergency exit and on window seat, but not in the same
row where the exit is. CCMs have the responsibility of evacuating PRM once having
evacuated the rest of the other passengers.
w Visually impaired PAX will be instructed regarding where they are positioned on the
aircraft and about obstacles that they might find on their way out.
w Walk with them the way to the exit, if possible.

10. CCM 4���������������������������������������������������������������������������Instruct 2 ABP for each forward door


CCM 2���������������������������������������������������������������������������������Instruct 2 ABP for each after door
CCM 3���������������������������������������������������������������������������Instruct 1 ABP for each overwing exit
INSTRUCT ABP and let them repeat:
w Wait until aircraft has come to a complete stop.
w Hold PAX until door is opened.
w Open emergency exits when necessary.
w Use of slides.
w Evacuation commands
w Help children, PRM or injured.
w Help with emergency or survival equipment
w Help PAX to evacuate and keep them away from the aircraft.
w Prevent unusable exits from being used.

11. ALL��������������������������������������������������������������������������������������������������������������Personal preparation


w Remove any sharp objects.
w Loosen up tight clothing.
w Remove high heels shoes.
w Wear complete uniform and Hi-Viz.

(Continued)
  
A320F.CPEC.2 © Volotea. All rights reserved
CABIN PREPARATION & EVACUATION CHECKLISTS

FORESEEN EMERGENCY LANDING


12. ALL to SCCM ������������������������������������������������������������������������������������������Confirm cabin is ready
w CCM 3 confirms to CCM 2 that rear area is secured.
w CCM 2 confirms to SCCM that galleys and lavatory are secured.
w CCM 4 confirms to SCCM that FWD area is secured .
w SCCM checks lavatory, galley.
w ALL Take their seat.

SCCM to FC ��������������������������������������������������������������������������������������������Confirm cabin is ready


SCCM will inform FC that cabin is ready.

13. FC����������������������������������������������������������������������������������������������������������������������������������������Call-out
1500 feet or 2 minutes before impact call-out
“FINISH PREPARATION, FINISH PREPARATION”
will be given via PA.

SCCM ������������������������������������������������������������������������������������������������������CABIN LIGHTS SETTING


Dim cabin lights (if appropriate).

ALL��������������������������������������������������������������������������������������������������������������������������SILENT REVIEW
Mental preparation: “ONE MINUTE OF SILENCE REVIEW”

14. FC· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · Call-out before the impact


500 feet or 30 seconds before impact call-out
“BRACE, BRACE”
will be given via PA.

15. ALL CCM���������������������������������������������������������������������������������������������������������� Repeat command


“BRACE, BRACE, BRACE, …”
Repeat command until the aircraft has come to a complete stop.
Adopt Brace position and keep it until the aircraft has come to a complete stop.

16. FC������������������������������������������������������������������������������������������������������ Give Call-Out after impact


“ATTENTION CREW AT STATION, ATTENTION CREW AT STATION”
w Warns cabin crew that an evacuation may be soon required.

ALL����������������������������������������������������������������������Reach position & Check outside conditions


w Wait fully alerted until the next call-outs are given.

17. FC· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · Give Call-Out, situation assessment


w FC will give the call-out:
“EVACUATE, EVACUATE”
and/or “EVAC” alarm activation and all crew members will start the evacuation.
w Evacuation will not be initiated if following call out is given:
“CABIN CREW AND PAX REMAIN SEATED, CABIN CREW AND PAX REMAIN SEATED”

18. ALL�����������������������������������������������������������������������������������������������Wait for Call Out after impact


w If no call out is given by FC and one or any of the 5 conditions for evacuation is
present, CCM will request an evacuation by pressing EVAC P/B in FAP or “EMER. CALL”
from AFT station. Evacuation will be initiated if no feedback is received by FC.

[END]

© Volotea. All rights reserved A320F.CPEC.3 Rev.02 / APR 2024


CABIN PREPARATION & EVACUATION CHECKLISTS

GROUND EVACUATION
1. FC���������������������������������������������������������Request evacuation (Aircraft completely stopped)
Starts evacuation with the call-out
“EVACUATE, EVACUATE”
and/or “EVAC” alarm activation, or cancels it with the call-out
“CABIN CREW AND PAX REMAIN SEATED, CABIN CREW AND PAX REMAIN SEATED”
2. ALL CCM���������������������������������������������Request evacuation (Aircraft completely stopped)
If the following is observed:
1. FIRE uncontrolled inside or outside the aircraft.
2. SMOKE uncontrolled inside the aircraft.
3. SERIOUS DAMAGES in the structure are observed.
4. EVACUATION HAS BEEN INITIATED in other area.
5. DITCHING
Request evacuation by pressing “EVAC” button FWD station / “EMER. CALL” AFT station.
6. SCCM ����������������������������������������������������������������������������������������Switches on emergency lights
Switches on emergency lights at forward panel.
7. SCCM (1R)
CCM4 (1L)
CCM2 (2R)
CCM3 (2L)���������������������������������������������������������������������������������������������Initiate the evacuation
CHECK THAT SLIDES ARE ARMED AND OUTSIDE AREA CLEAR OF OBSTACLES OR HAZARDS.
OPEN DOOR AND PULL RED MANUAL INFLATION HANDLE checking slide is ready to be used.
SHOUT:
“EVACUATE, RELEASE YOUR SEATBELTS, LEAVE LUGGAGE, QUICK, GET OUT!”
IF SLIDE IS NOT USABLE: physically block the door and redirect passenger to the next usable
exit. SHOUT:
“EXIT BLOCKED! USE ANOTHER EXIT”
8. ALL CCM����������������������������������������������������������������������������������������������������������During evacuation
w STAY without blocking PAX’ way out.
w ASK FIRST PAX jumping out to help at slide bottom.
w COMMANDS should be loud, clear, concise and positive.
w PUSH hesitant PAX.
w CHECK inside and outside aircraft conditions.
9. ALL CCM����������������������������������������������������������������������������������Once PAX have been evacuated
w CHECK the cabin and cockpit.
w TAKE EMERGENCY EQUIPMENT if necessary.
w LEAVE THE AIRCRAFT after ensuring your help is not needed in other part of the aircraft.
10. ALL CCM�������������������������������������������������������������������������������������������������������������������Once outside
w MOVE PAX AWAY FROM THE AIRCRAFT, indicating them to run against the wind.
w DO NOT ALLOW THEM TO RETURN TO THE AIRCRAFT.
w KEEP THEM IN A SAFE AREA.
w GIVE FIRST AID to injured PAX.
w COUNT PAX.
11. ALL CCM��������������������������������������������������������������������������������������������Arrival of rescue services
w Let them take control of the situation.
w Identify to the person in charge.
w Cooperate providing the following information:
• Number of PAX and crew on board.
• Flight number and route.
• PAX’ nationality.
• Number of PAX missing.
• Injured PAX.
w Do not make any declaration to the media (press) or authorities.

[END]

A320F.CPEC.4 © Volotea. All rights reserved


CABIN PREPARATION & EVACUATION CHECKLISTS

FORESEEN EMERGENCY DITCHING


FORESEEN EMERGENCY LANDING WITH LIMITED TIME (5 TO 15 MIN) RED ONLY.
FORESEEN EMERGENCY LANDING WITH >15 MIN PERFORM BOTH

1. FC�����������������������������������������������������������������������������������������������������������������������������Informs SCCM
EMERGENCY CALL (3 HI-LO chime) or via PA:
“PURSER TO COCKPIT, PLEASE; PURSER TO COCKPIT, PLEASE”
Briefing to SCCM on Foreseen Emergency about:
w Nature of emergency.
w Intentions.
w Time remaining (ETA).
w Signal agreed.
w Special instructions (synchronize watches).

2. ALL������������������������������������������������������������������������������������������������������������������������Prepare Galleys
Secure all: containers, coffee makers, trolleys, galley compartments, etc., with brakes,
latches and locks
Disconnect C/B. Curtains opened and secured.

3. SCCM ���������������������������������������������������������������������������������������������� Informs rest of cabin crew


w Choose discreet place.
w All CCM take CABIN PREPARATION & EVACUATION CHECKLISTS (CPEC).
w Repeat information given.
w Distribute duties.
w Ensure CCM repeat information obtained (feedback)
w Synchronize watches.
w SCCM informs FC that CC have been informed.

4. SCCM ��������������������������������������������������������������������������������������������������������������Switches on lights


Switches on cabin lights in BRIGHT.

5. FC�������������������������������������������������������������������������������������������������������������������Informs PAX via P.A.


Inform PAX about nature of emergency.
Request to carefully follow indications from CCM.

6. CREW �����������������������������������������������������������������������������������������Perform safety demostration


Safety belt.
Use of lifejackets.
Brace position (show position at least twice).
Emergency exits and use of evacuation devices.
Safety Card and ask the following questions:
w Show me the brace position.
w Where is your nearest emergency exit?
w When will you evacuate?
w Where will you go after leaving the aircraft?

(Continued)
  

© Volotea. All rights reserved A320F.CPEC.5 Rev.02 / APR 2024


CABIN PREPARATION & EVACUATION CHECKLISTS

FORESEEN EMERGENCY DITCHING


7. SCCM or interpreter����������������������������������������������������Informs PAX via P.A. and select ABP
Use Announcements Book. Remember:
w Request ABP via PA for company extra crew, other airline staff, military staff, police,
firemen, doctors, etc…They should have a good knowledge of English or the language
spoken by the crew in order to understand the instructions given.

CREW �����������������������������������������������������������������������������������������������������������������Check PAX cabin


w Seatbacks in fully upright position.
w Tray tables folded away.
w Remove high heels shoes and sharp objects.
w Portable electronic devices switched off.
w Loosen up tight clothing.
w Ask PAX to wear additional clothing.

8. CCM 3 & CCM 4�����������������������������������������������������������������������������������������������Secure PAX Cabin


w Clear cabin of objects not properly stowed.
w Place obstructing items in lavatories and lock door.
w Check overhead compartments.
w Open and secure curtains (if appropriate).
w Check that emergency exits are clear from obstacles and check slides are armed.
w Open window blinds.
w Relocate PAX if possible to aisle seats and next to emergency exits.
w Sit family members together.

9. SCCM & CCM 2 ���������������������������������������������������� Instructions to PAX in special conditions


w Ensure that children have correctly understood all instructions.
w Protect babies with extra clothing.
w Place clothes between seat belts and belly to expectant mothers.
w Ensure PRM seated close to emergency exit and on window seat, but not in the same
row where the exit is. CCMs have the responsibility of evacuating PRM once having
evacuated the rest of the other passengers.
w Visually impaired PAX will be instructed regarding where they are positioned on the
aircraft and about obstacles that they might find on their way out.
w Walk with them the way to the exit, if possible.

10. CCM 4���������������������������������������������������������������������������Instruct 2 ABP for each forward door


CCM 2���������������������������������������������������������������������������������Instruct 2 ABP for each after door
CCM 3���������������������������������������������������������������������������Instruct 1 ABP for each overwing exit
INSTRUCT ABP and let them repeat:
w Wait until aircraft has come to a complete stop.
w Hold PAX until door is opened.
w Open emergency exits when necessary.
w Prevent unusable exits from being used.
w Help PAX to evacuate through overwings (LEG-BODY-LEG).
w NEVER USE ANY EXIT BELOW FLOTATION LEVEL
w Evacuation commands for ditching.
w Help children, PRM or injured.
w Help with emergency or survival equipment
w Help PAX to evacuate and keep them away from the aircraft.

(Continued)
  

A320F.CPEC.6 © Volotea. All rights reserved


CABIN PREPARATION & EVACUATION CHECKLISTS

FORESEEN EMERGENCY DITCHING


11. ALL��������������������������������������������������������������������������������������������������������������Personal preparation
w Remove any sharp objects.
w Loosen up tight clothing.
w Remove high heels shoes.
w Wear complete uniform, reflecting vest and crew life vest.
12. ALL to SCCM ������������������������������������������������������������������������������������������Confirm cabin is ready
w CCM 3 confirms to CCM 2 that rear area is secured.
w CCM 2 confirms to SCCM that galleys and lavatory are secured.
w CCM 4 confirms to SCCM that FWD area is secured .
w SCCM checks lavatory, galley.
w ALL Take their seat.

SCCM to FC ��������������������������������������������������������������������������������������������Confirm cabin is ready


SCCM will inform FC that cabin is ready.

13. FC����������������������������������������������������������������������������������������������������������������������������������������Call-out
1500 feet or 2 minutes before impact call-out
“FINISH PREPARATION, FINISH PREPARATION”
will be given via PA.

SCCM �������������������������������������������������������������������������������������������������������� CABIN LIGHT SETTING


Dim cabin lights (if appropriate).

ALL��������������������������������������������������������������������������������������������������������������������������SILENT REVIEW
Mental preparation: “ONE MINUTE OF SILENCE REVIEW”

14. FC������������������������������������������������������������������������������������������������������Call-out before the impact


500 feet or 30 seconds before impact call-out
“BRACE, BRACE”
will be given via PA.

15. ALL CCM & Interpreter �������������������������������������������������������������������������������� Repeat command


“BRACE, BRACE, BRACE, …”
Repeat command until the aircraft has come to a complete stop.
Adopt Brace position and keep it until the aircraft has come to a complete stop.

16. ALL�����������������������������������������������������������������������������������������������Wait for Call Out after impact


w FC will give the call-out:
“EVACUATE, EVACUATE”
and/or “EVAC” alarm activation and all crew members will start the evacuation.
w If no call out is given by FC, CCM will request an evacuation by pressing EVAC P/B in
FAP or “EMER. CALL” from AFT station. Evacuation will be initiated if no feedback is
received by FC.

[END]

© Volotea. All rights reserved A320F.CPEC.7 Rev.02 / APR 2024


CABIN PREPARATION & EVACUATION CHECKLISTS

DITCHING EVACUATION
1. FC or any CCM�����������������������������������Request evacuation (Aircraft completely stopped)
Start evacuation with the call-out
“EVACUATE, EVACUATE”
and/or “EVAC” alarm activation or initiate evacuation by pressing “EVAC” button in FWD
station / “EMER. CALL” in AFT station.
2. SCCM ����������������������������������������������������������������������������������������Switches on emergency lights
Switches on emergency lights at forward panel.
3. SCCM (1R)
CCM4 (1L)
CCM2 (2R)
CCM3 (2L)���������������������������������������������������������������������������������������������Initiate the evacuation
w CHECK FLOTATION LINE AND EXTERNAL CONDITIONS.
w OPEN DOOR; pull "RED MANUAL INFLATION HANDLE".
w DETACH SLIDE FROM AIRCRAFT once inflated by pulling the "WHITE DETACH HANDLE".
w SHOUT:
“EVACUATE, RELEASE YOUR SEATBELTS, LEAVE LUGGAGE, QUICK, GET OUT!”

4. ALL CCM����������������������������������������������������������������������������������������������������������During evacuation


w STAY without blocking PAX’ way out.
w COMMANDS should be loud, clear, concise and positive.
w Instruct PAX to INFLATE LIFE VEST OUTSIDE.
w PUSH hesitant PAX.
w CHECK inside and outside aircraft conditions.
5. ALL CCM����������������������������������������������������������������������������������Once PAX have been evacuated
w CHECK the cabin
w CHECK the cockpit.
w TAKE EMERGENCY EQUIPMENT.
w LEAVE THE AIRCRAFT after ensuring your help is not needed in other part of the aircraft.
w Separate completely the slide from the aircraft using the knife.
6. ALL CCM�������������������������������������������������������������������������������������������������������������������Once outside
w MOVE PAX AWAY FROM THE AIRCRAFT.
w DO NOT ALLOW THEM TO RETURN TO THE AIRCRAFT.
w TURN THE SLIDE OVER and use it for: children, hydrophobic and emergency
equipment.
w KEEP PAX TOGETHER close to the slides or in small groups to avoid hypothermia.
w GIVE FIRST AID to injured PAX.
w COUNT PAX.
7. ALL CCM��������������������������������������������������������������������������������������������Arrival of rescue services
w Let them take control of the situation.
w Identify to the person in charge.
w Cooperate providing the following information:
• Number of PAX and crew on board.
• Flight number and route.
• PAX’ nationality.
• Number of PAX missing.
• Injured PAX.
w Do not make any declaration to the media (press) or authorities.

[END]

A320F.CPEC.8 © Volotea. All rights reserved


FORESEEN EMERGENCY ANNOUNCEMENTS

4 OVERWING EXITS
-
IN CASE OF A FORESEEN EMERGENCY WITH LIMITED TIME READ THE SENTENCES IN THE BOX ONLY.
S
S IN CASE OF DITCHING ALSO READ THE BLUE BOX
W
Ladies and gentlemen, your attention please. As you have just heard we
have no option but to make an emergency landing/ditching in ______
minutes.
Your safety depends on you by keeping calm and your discipline. The
members of the crew have been specially trained to face situations
like this. We are proceeding towards the nearest airport/ship/coastline
and the rescue services have been alerted.
Now, please listen carefully to the following instructions. (PAUSE)

If there is anyone on board who is a crew member from another airline, a


fire fighter, or a police officer, please make yourself known to a member
of the crew.
The crew may ask some passengers to swap places in order to help passengers
who require assistance; therefore the evacuation could be more efficient.
Remain seated until you are told to do so. (PAUSE)
Put your seats in the upright position and fold back your tray-tables. (PAUSE)

Remove your shoes and any sharp object; put them in the overhead
compartments. (PAUSE)
Switch off all electronic devices and stow them away. (PAUSE)

Loosen any tight clothing and remove all ties. (PAUSE) (THIS PAUSE HAS TO BE LONG
ENOUGH TO HAVE TIME TO CHECK THE CABIN)
Fasten your seat belts. (PAUSE) Look at the front. Now without looking,
release your seat belts. (PAUSE)

Fasten your seat belts again and tighten them. (PAUSE)

If you have any problem with your seat belt, put your hand up. A crew
member will help you. (PAUSE)

Before we land / ditch you will hear the following:


“FINISH PREPARATION, FINISH PREPARATION”, which means the crew
must take their seats.
“BRACE, BRACE” means that you must adopt a protective position. Please,
pay attention to the crew, who will show you the position to take. Your
feet must be placed firmly on the floor. Your head must be placed
against the back of the seat in front, or on your knees, with your hands
protecting your head.
Now try the position yourselves. (PAUSE)

(Continued)
  

© Volotea. All rights reserved A320F.FEA-4OW.1 Rev.02 / FEB 2022


FORESEEN EMERGENCY ANNOUNCEMENTS

4 OVERWING EXITS
Go back to your normal position. (PAUSE)
When you hear the command “BRACE, BRACE” adopt this position. It
is important that you stay in the same position until the aircraft has
come to a complete stop. (PAUSE)
When the aircraft has stopped, you will hear either:
“CABIN CREW AND PASSENGERS REMAIN SEATED, CABIN CREW AND
PASSENGERS REMAIN SEATED” in which case please remain seated
until the crew gives you new instructions.
Or
“EVACUATE, EVACUATE” in which case release your seat belts and go as
quickly as possible to the nearest exit.
When you leave the aircraft:
• Leave your hand luggage on board.
• Help those passengers who require assistance.
• If you leave through a door with a slide, jump in a sitting position with
your arms extended.
• Move away from the aircraft quickly. (PAUSE)

The crew will now remind you of the location of the emergency exits. This
aircraft has 8 emergency exists: 2 doors at the front, 4 windows over
the wings and 2 doors at the rear, all marked with an illuminated sign.
Now locate them, remember the closest exit could be behind you. Now
locate your nearest exit. (PAUSE)

ONLY DITCHING
Take your life vests out from under your seats. (PAUSE)
Remove the life vests from their wrapping and unfold them. (PAUSE)
Put your head through the opening, pass the strap around your waist, fasten
the clip at the front and adjust tightly. Do not inflate, we repeat, do not
inflate, the life vest inside the aircraft. Only when you get outside you
can inflate it by pulling firmly downwards on the two red toggles. If you
need to inflate it, blow into the red tubes. (PAUSE)
Now, read the safety instructions carefully. (PAUSE)

After having read the safety instructions, PAX who wear glasses must
remove them and put them between seat cushions. (PAUSE)

The crew shall proceed to clear the cabin of any loose items and will attend
to any passenger who require assistance.

(Continued)
  

A320F.FEA-4OW.2 © Volotea. All rights reserved


FORESEEN EMERGENCY ANNOUNCEMENTS

4 OVERWING EXITS
BRIEFING TO ABPS FOR FLOOR LEVEL DOORS:
We are facing an emergency and I need your help, can you help me? (PAUSE)
Once landed, the command “EVACUATE, EVACUATE”, will be given from
the cockpit.

IF I AM ABLE TO PERFORM MY DUTIES:


GROUND: I need your help to avoid people pushing me out in the moment I
will prepare the door for the evacuation. When the exit will be ready,
you will be the first to jump and slide. Wait at the bottom of the slide
and help other people, then move away to a safe area.

DITCHING: I need your help to avoid people pushing me out in the moment
I will prepare the door for the evacuation. When the exit will be ready,
you will be the first to jump into the water. Reach the slide that will
float close to the aircraft and help other people.

IF I AM NOT ABLE TO PERFORM MY DUTIES:


GROUND: You need to check if the outside conditions are safe. If not,
physically block this exit and redirect passengers to another one.
If conditions are safe, grasp this handle (SHOW THE FRAME ASSIST HANDLE)
and lift up this red lever (SHOW THE CONTROL HANDLE). Pull as well a red
inflation handle that will be visible on the right side on the floor.
The slide will be available in a few seconds and if properly inflated, order
people to evacuate.
If I were an obstacle, this is the way in which my seatbelt can be unfastened
(LET HIM/HER DO IT); release my seatbelt and get me out.
Once everyone is out, slide down and move to a safe area.

DITCHING: You need to check if the outside conditions are safe. If the door
is below the floatation level, physically block this exit and redirect
passengers to another one.
If conditions are safe, grasp this handle (SHOW THE FRAME ASSIST HANDLE)
and lift up this red lever (SHOW THE CONTROL HANDLE). Pull as well a red
inflation handle that will be visible on the right side on the floor.
This will allow the slide to inflate, then a white handle will be visible under
the slide flap, pull it to separate the slide from the aircraft.
Shout to people to jump into the water, and to inflate their life jacket
outside.
If I were an obstacle, this is the way in which my seatbelt can be unfastened
(LET HIM/HER DO IT); release my seatbelt and get me out.
Once everyone is out, jump into the water, inflate your lifevest and reach
the slide.
In the slide pocket on the left hand side, you will find a knife; cut the rope
and move to a safe area.

[END]

© Volotea. All rights reserved A320F.FEA-4OW.3 Rev.02 / FEB 2022


FORESEEN EMERGENCY ANNOUNCEMENTS

4 OVERWING EXITS

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A320F.FEA-4OW.4 © Volotea. All rights reserved


AIRCRAFT SPECIFICATIONS

MSN2658
AIRCRAFT TYPE (OM-B 0.2.1)���������������������� A320-214
EC-MBK
ENGINE TYPE (OM-B 0.2.1)�������������������������� CFM56-5B4/3
SEAT CONFIGURATION (OM-B 12.16.1.B)������ 180Y
CREW COMPLEMENT (OM-A 4.1.5)�������������� Min.: 2/4 Max.: 4/6
EMER. EQ. LAYOUT (OM-B 10.2.11.D.3)���������� Configuration I

AIRCRAFT EQUIPMENT
CABIN READY SYSTEMS (OM-B 12.7.3)����������������������Available
CABIN READY BUTTON (OM-B 12.7.3.B) ��������������������FAP
FAP (OM-B 12.15.2.A)��������������������������������������������������Enhanced
DOORS/SLIDE STATUS (FAP/PTP) (OM-B 2.2.9.B)������Available/integrated in enhanced FAP
AAP (OM-B 12.15.2.B) ������������������������������������������������EVAC CMD installed
(VOE prohibits use from the AAP, instead EMER call required)
ACP (OM-B 12.15.2.D) ������������������������������������������������3 colors

AMBER

BLUE
RED

RED
SLIDES (OM-B 12.16.2.C)��������������������������������������������4 single lane & 2 double lane (OWEs)
EXIT SIGNS MARKING��������������������������������������������Green Symbol
FMS (FCOM DSC-22_20)����������������������������������������������GE Honeywell
HF COMMS (FCOM DSC-22-20)������������������������������������Not installed or Not Available
CDSS CAMERA (OM-A 8.3.12) ������������������������������������Installed
FUEL PANEL (FCOM DSC-28-20)����������������������������������Under Wing RH and belly fairing selectors
BRAKE FAN (FCOM DSC-32-30)������������������������������������Installed
CPDLC (OM-B 2.1.1.G)������������������������������������������������Installed
EFB MOUNT (OM-A 8.9) ��������������������������������������������SAvionics
WIFI IMMFLY (OM-B 12.17)����������������������������������������WIFE Portable P100 server

FLIGHT DECK OBSERVER SEATS (OM-B 12.6.1.B) CABIN ATTENDANT JUMPSEATS (OM-B 12.7.2)

CA 2

CA 3

SCCM
CA 4

Cockpit Forward Station Rear Station


PASSENGER ACCOMMODATION LAYOUT (OM-B 1.1.2)
NUMBER OF ROWS������������������������������������������ 30 (1-30)
NUMBER OF OVERWING EXITS (OWE) ������������ 4 (row 12 & 13)
NUMBER OF FLOOR LEVEL EXITS (FLE) ���������� 4 (FWD 1L/1R & AFT 2L/2R)

A D

EMERGENCY LIGHTS (OM-B 12.8.5)


CEILING���������������������������������������������8
EXIT SIGNS ���������������������������������������10 (1 above each FLE door + 1 for each galley access + 2 ceiling OWE area
+ 1 between the pair of OWEs, left & right side)
LED ���������������������������������������������������4 above each FLE door
LOW INTENSITY���������������������������������6 next to each emergency exit
ESCAPE PATH LIGHTNING�����������������Along the aisle

© Volotea. All rights reserved A320.ACS.MBK.1 Rev.06 / MAY 2023


AIRCRAFT SPECIFICATIONS

EC-MBK MSN2658

WEIGHT & BALANCE DATA (OM-B 0.10 & 6.1)


Maximum Taxi Mass���������������������������� 71900 kg Maximum Take Off Mass �������������������� 71500 kg
Maximum Landing Mass���������������������� 64500 kg Maximum Zero Fuel Mass������������������ 61000 kg
Minimum Operating Weight���������������� 37230 kg Load & Trim sheet type���������������������� A320 Y180 table 8

D.O.M & D.O.I (OMA 8.1.8.H, OM-B 6.2 & 6.4) WEIGHING DATE: 07 FEB 2023 REF: –
OUTBOUND INBOUND
2+0 2+3 2+4 2+5 2+6 2+0 2+3 2+4 2+5 2+6
42.027 42.252 42.327 42.402 42.477 41.867 42.092 42.167 42.242 42.317
49,63 49,11 49,76 50,41 51,07 49,51 49,00 49,65 50,30 50,96
3+0 3+3 3+4 3+5 3+6 3+0 3+3 3+4 3+5 3+6
42.112 42.337 42.412 42.487 42.562 41.952 42.177 42.252 42.327 42.402
48,88 48,37 49,02 49,67 50,32 48,77 48,26 48,91 49,56 50,21
4+0 4+3 4+4 4+5 4+6 4+0 4+3 4+4 4+5 4+6
42.197 42.422 42.497 42.572 42.647 42.037 42.262 42.337 42.412 42.487
48,15 47,63 48,28 48,93 49,59 48,03 47,52 48,17 48,82 49,48
D.O.M with CAT Volotea equipment (Training & Positional Flights) D.O.M without CAT Volotea equipment (Training & Positional Flights)

STAB ANGLE SETTING LAST MINUTE CHANGES


INDEX AVGERAGE STAB
% MAC ������������� 10.5 15 16 17 18 19 20 COMPARTMENT UNITS ANGLE VARIATION

DEGREE������������� 2.5 2.5 2.5 2.5 2.28 2.07 1.85 0A ( + 1PAX)�������������������� -0.37 0.05
0B ( + 1PAX)�������������������� 0.08 -0.01
% MAC ������������� 21 22 23 24 25 26 27
0C ( + 1PAX)�������������������� 0.48 -0.06
DEGREE������������� 1.63 1.41 1.2 0.98 0.76 0.54 0.33
CARGO 1 ( + 500KG)�������� -2.14 0.29
% MAC ������������� 28 29 30 31 32 33 34 CARGO 3 ( + 500KG)�������� 1.34 -0.15
DEGREE������������� 0.11 -0.11 -0.33 -0.54 -0.76 -0.98 -1.2 CARGO 4 ( + 500KG)�������� 2.47 -0.30
% MAC ������������� 35 36 37 38 39 40 43 CARGO 5 ( + 500KG)�������� 3.49 -0.43
NOTE: Change sign of index units if removing pax/cargo.
DEGREE������������� -1.41 -1.63 -1.85 -2.07 -2.28 -2.5 -2.5
Corrected IU = Actual Weight x Index Correction / 500 Kg

AIRPORT OPS & WIND LIMITATIONS (FCOM LIM-AG-OPS)


Maximum tailwind for TAKEOFF������������������������������������������������������15 kt Minimal RUNWAY WIDTH������������������ 30 m
Maximum tailwind for LANDING������������������������������������������������������15 kt
NOTE: For maximum tailwind for automatic landing and rollout, refer to LIM-AFS-20
Max. Wind Conditions for ILS/MLS (If Installed) CAT II or CAT III and for GLS (If Installed) CAT I.

APPROACH CLIMB GRADIENTS (VOE A320 PERFORMANCE MANUAL 3.5.1)


Airport CONF 3 CONF 2 CONF 1 + F Airport
Altitude 2.5% 3% 3.5% 4% 4.5% 5% 2.5% 3% 3.5% 4% 4.5% 5% 2.5% 3% 3.5% 4% 4.5% 5% Altitude
(ft) OAT -10ºC, 0ºC, and +20ºC OAT -10ºC, 0ºC, and +20ºC OAT -10ºC, 0ºC, and +20ºC (ft)
0 80269 76992 73924 71088 68451 66008 80463 77172 74089 71216 68552 66077 83827 80172 76947 73866 71019 68389 0
500 79699 76453 73381 70563 67944 65510 79899 76667 73548 70693 68039 65581 83214 79600 76429 73349 70514 67891 500
1000 79136 75902 72850 70044 67435 65019 79341 76119 73020 70172 67541 65097 82589 79015 75869 72835 70010 67405 1000
1500 78617 75391 72355 69556 66962 64556 78827 75616 72524 69691 67066 64637 81995 78462 75362 72362 69550 66954 1500
2000 78076 74864 71836 69053 66475 64081 78287 75088 72018 69196 66584 64161 81382 77901 74820 71877 69067 66485 2000
OAT +30ºC OAT +30ºC OAT +30ºC
0 80002 76746 73673 70850 68220 65785 80194 76939 73836 70972 68321 65858 83554 79909 76710 73626 70778 68156 0
500 79445 76204 73141 70332 67716 65299 79639 76413 73308 70458 67820 65370 82956 79352 76185 73111 70284 67674 500
1000 78881 75656 72614 69816 67218 64814 79089 75877 72783 69951 67324 64883 82337 78768 75635 72604 69783 67190 1000
1500 78371 75162 72126 69344 66752 64358 78584 75378 72299 69478 66857 64430 81750 78230 75138 72139 69335 66746 1500
2000 77855 74644 71624 68849 66274 63886 78056 74863 71797 68987 66382 63962 81152 77699 74606 71662 68864 66285 2000
OAT +40ºC OAT +40ºC OAT +40ºC
0 79858 76603 73535 70716 68096 65664 80046 76807 73703 70839 68192 65733 83398 79763 76565 73486 70646 68032 0
500 79311 76079 73020 70211 67607 65188 79513 76292 73187 79341 67702 65255 82816 79223 76061 72996 70169 67558 500
1000 78774 75552 72513 69718 67123 64721 78981 75773 72686 69849 67224 64790 82218 78660 75538 72506 69691 67097 1000
1500 78276 75061 72032 69248 66664 64272 78481 75286 72205 69383 66773 64349 81644 78135 75044 72047 69246 66660 1500
2000 77734 74512 71500 68729 66158 63770 77935 74740 71673 68868 66261 63849 81013 77585 74481 71535 68746 66167 2000
OAT +50ºC OAT +50ºC OAT +50ºC
0 74578 71474 68627 66004 63569 61309 74818 71660 68771 66117 63653 61376 77808 74517 71409 68556 65922 63492 0
500 73243 70196 67393 64820 62422 60202 73480 70376 67531 64927 62506 60264 76542 73198 70136 67328 64742 62350 500
1000 71911 68910 66165 63633 61282 59101 72140 69091 66297 63739 61356 59158 75153 71869 68861 66106 63558 61212 1000
1500 70571 67633 64934 62444 60136 57995 70795 67801 65067 62553 60218 58056 73761 70533 67585 64876 62382 60079 1500
2000 69241 66354 63706 61262 58998 56898 69456 66523 63832 61369 59078 56963 72362 69201 66307 63654 61203 58938 2000
2.5% 3% 3.5% 4% 4.5% 5% 2.5% 3% 3.5% 4% 4.5% 5% 2.5% 3% 3.5% 4% 4.5% 5%
CORRECTIONS: CONDITIONS:
ENGINE ANTI-ICE· · · · · · · · · · -2300 Kg Air Conditioning · · · · · · · · · · · · · · · · · · · · · · ON Go-Around Thrust· · · · · · · · · · · V/Vs=1,23
ENGINE&WING ANTI-ICE · · · · -4750 Kg Ice Protection· · · · · · · · · · · · · · · · · · · · · · · · NO Gear· · · · · · · · · · · · · · · · · · · · · · · · · · · · UP
One Engine Inoperative· · · · · · · · · · · · · · · · YES

A320.ACS.MBK.2 © Volotea. All rights reserved


AIRCRAFT BRIEFING

MSN2658
AIRCRAFT TYPE (OM-B 0.2.1)���������������������� A320-214
EC-MBK
ENGINE TYPE (OM-B 0.2.1)�������������������������� CFM56-5B4/3
SEAT CONFIGURATION (OM-B 12.16.1.B)������ 180Y
CREW COMPLEMENT (OM-A 4.1.5)�������������� Min.: 2/4 Max.: 4/6
EMER. EQ. LAYOUT (OM-B 10.2.11.D.3)���������� Configuration I

AIRCRAFT EQUIPMENT
CABIN READY SYSTEMS (OM-B 12.7.3)����������������������Available
CABIN READY BUTTON (OM-B 12.7.3.B) ��������������������FAP
FAP (OM-B 12.15.2.A)��������������������������������������������������Enhanced
DOORS/SLIDE STATUS (FAP/PTP) (OM-B 2.2.9.B)������Available/integrated in enhanced FAP
AAP (OM-B 12.15.2.B) ������������������������������������������������EVAC CMD installed
(VOE prohibits use from the AAP, instead EMER call required)
ACP (OM-B 12.15.2.D) ������������������������������������������������3 colors

AMBER

BLUE
RED

RED
SLIDES (OM-B 12.16.2.C)��������������������������������������������4 single lane & 2 double lane (OWEs)
EXIT SIGNS MARKING��������������������������������������������Green Symbol
FMS (FCOM DSC-22_20)����������������������������������������������GE Honeywell
HF COMMS (FCOM DSC-22-20)������������������������������������Installed
CDSS CAMERA (OM-A 8.3.12) ������������������������������������Installed
FUEL PANEL (FCOM DSC-28-20)����������������������������������Under Wing RH and belly fairing selectors
BRAKE FAN (FCOM DSC-32-30)������������������������������������Installed
CPDLC (OM-B 2.1.1.G)������������������������������������������������Installed
EFB MOUNT (OM-A 8.9) ��������������������������������������������SAvionics
WIFI IMMFLY (OM-B 12.17)����������������������������������������WIFE Portable P100 server

FLIGHT DECK OBSERVER SEATS (OM-B 12.6.1.B) CABIN ATTENDANT JUMPSEATS (OM-B 12.7.2)

CA 2

CA 3

SCCM
CA 4

Cockpit Forward Station Rear Station


PASSENGER ACCOMMODATION LAYOUT (OM-B 1.1.2)
NUMBER OF ROWS������������������������������������������ 30 (1-30)
NUMBER OF OVERWING EXITS (OWE) ������������ 4 (row 12 & 13)
NUMBER OF FLOOR LEVEL EXITS (FLE) ���������� 4 (FWD 1L/1R & AFT 2L/2R)

A D

EMERGENCY LIGHTS (OM-B 12.8.5)


CEILING���������������������������������������������8
EXIT SIGNS ���������������������������������������10 (1 above each FLE door + 1 for each galley access + 2 ceiling OWE area
+ 1 between the pair of OWEs, left & right side)
LED ���������������������������������������������������4 above each FLE door
LOW INTENSITY���������������������������������6 next to each emergency exit
ESCAPE PATH LIGHTNING�����������������Along the aisle

© Volotea. All rights reserved A320.ACB.MBK.1 Rev.04 / FEB 2024


AIRCRAFT BRIEFING

EC-MBK MSN2658
BOARDING (OM-B 2.2.6)
Passenger boarding bridge��������������������������������
• SCCM stands in the FWD galley.
• CA No.4 attends FWD check area and checks OWEs. SCCM 4 3 2
• CA No.3 attends REAR check area.
• CA No. 2 controls AFT doors area.
Remote����������������������������������������������������������������
• SCCM stands in the FWD galley.
• CA No.4 attends FWD check area and checks OWEs. SCCM 4 3 2
• CA No.3 attends REAR check area.
• CA No. 2 controls AFT doors area.
OWEs are always controlled. CA No. 3 & CA No. 4 will count the pax if necessary.
SAFETY DEMO (OM-B 2.2.9.A)
ROW 1��������������������������������������������������������������� SCCM
ROW 12 & 13 (OWEs) ������������������������������������ CA No.4
SCCM 4 3 2 ROW 20���������������������������������������������������������� CA No.3
READING OF ANNOUNCEMENTS��������������������� CA No.2
If the interpreter is other than CA No.2,
the positions for DEMO will be swapped.
CABIN SECURED (OM-B 2.2.9.B)
• SCCM secures FWD galley and lavatory and gives
the "CABIN READY" to the FC via FAP after the final
cabin check. FC will confirm it performing a regular
ATT call.
SCCM 4 3 2 • CA No. 4 secures "FWD check area" and performs
the briefing to OWEs.
• CA No. 2 secures AFT galley and lavatory
• CA No. 3 secures "REAR check area".

DOORS CLOSING & ARMING SLIDES (OM-B 2.2.9)


• CA No. 4 will close 1L door and after this shall
SCCM orders: cover the 1R door control handle while SCCM is
"CABIN CREW CLOSE DOORS, arming 1R slide first. The same action for 1L door.
1R ARM SLIDES AND CROSS CHECK" 2R SCCM shall cover 1L door control handle while CA
No.4 is arming.
• CA No. 3 or No. 2 will be in charge of closing
SCCM 2
E
2L door, after that CA No. 3 shall cover 2R door
A 4 3 control handle with the body while CA No.2 is
D
arming. The same action for 2L door. CA No.2
shall cover 2L door control handle with the body
1L CA No.2 callout via P.A.:
"REAR SLIDES ARMED
2L while CA No. 3 is arming.

AND CROSS CHECK OK" • SCCM must check FAP.

DISARMING SLIDES & DOORS OPENING (OM-B 2.2.15.A) REFUELING (OM-B 2.2.7)
• SCCM orders disarming slides: • FC: "CABIN CREW REFUELLING IN PROGRESS"
"CABIN CREW DISARM SLIDES AND CROSS CHECK" • CAs must remain alert at their station/assigned exit (SCCM in FWD
• CA No.4 will disarm 1L slide first. SCCM shall cover the 1L door control area, CA No. 2 in AFT area, CA No. 3 and CA No. 4 in OWEs area or FWD
handle while CA No. 4 is disarming. The same action for 1R door. CA No. area), with slides disarmed and prepared if an emergency evacuation
4 shall cover 1R door control handle while SCCM is disarming. is required.
• CA No. 3 will disarm 2L slide first and CA No. 2 shall cover 2L door control • CAs must arm the assigned slides before opening the door and initiate
handler with the body while CA No.3 is disarming. The same action for 2R the evacuation in case of an emergency.
slide, CA No.3 shall cover 2R door control handler with the body while CA • FC: "CABIN CREW REFUELLING COMPLETED"
No. 2 is disarming.
• CA No.2: "REAR SLIDES DISARMED AND CROSS CHECK OK" REDUCTION OF MIN CREW -
• SCCM contact cockpit "CAPT call" "SLIDES DISARMED, CHECK THE SCCM/CA INCAPACITATION (OM-B 11.2.3.B)
ECAM" to verify that the slides are disarmed. • SCCM will be responsible of "FWD check area", will be seated in her/his
• After FC confirmation, SCCM: position and will be in charge of 2 FLE (1L & 1R);
“OPEN REAR DOOR WHEN STAIRS ARE CONNECTED" • or the most experienced CA will be responsible of "FWD check area",
will take the SCCM role, will be seated in the SCCM position and will be
INCAPACITATION OF A PILOT (OM-B 3.2.4) responsible of 2 FLE (1L & 1R);
SCCM will reorganize the CA positions and responsibilities on board taking • CA will be responsible of "REAR check area", will be seated in CA No.3
into account their experience, always maintaining the maximum safety position following direct view requirements and will be in charge of 2
level and following direct view requirements to manage the situation in the FLE (2L & 2R).
passenger's cabin during phases in which the minimum crew is reduced.

RESPONSIBILITIES (OM-B 11.1.2.B)


CREW EMERGENCY EXIT DUTIES EMERGENCY EQUIPMENT
• Supervises evacuation
SCCM��������������������� 1R •

Evacuates pax using 1R
Checks the cockpit
(ditching)

• Instructs ABP for 2R & 2L


CA NO.2����������������� 2R • Evacuates pax using 2R
(ditching)
• Instructs ABP for OWEs (both sides)
CA NO.3����������������� 2L •

Secures "REAR check area"
Evacuates pax using 2L
(ditching)

• Instructs ABP for 1R & 1L


CA NO.4����������������� 1L •

Evacuates pax using 1L
Secures "FWD check area"
(ditching)

A320.ACB.MBK.2 © Volotea. All rights reserved

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