CHAPTER 1

INTRODUCTION

1
 CHAPTER 1

INTRODUCTION

1.1 INTRODUCTION

The project was undergone in KUNNATHAN POLYMERS PRIVATE LIMITED

for a period of one months. Theoretical knowledge is insufficient to cope up with the modern
functioning of the companies. So in order to gain practical knowledge, the project was done
at KUNNATHAN POLYMERS PRIVATE LIMITED on the topic “A STUDY ON
QUALITY OF WORK LIFE”

Quality is generally defined as “Conformance to requirements”. Quality is “as fitness

for purpose”. The concept of quality is not apply to all goods and services created by human
beings. But also for workplace where the employees were employed.

Quality in the workplace comes from understanding and then fully meeting, the needs
of all your internal and external customers, now and into the future and doing so with
continual improvement in efficiency and effectiveness

Quality of work life refers to the favorableness or un favorableness of a total job

environment of the people. The basic purpose is to develop jobs and working conditions that
are excellent for people as well as for the economic health of the organization. Quality of
work life provides a more humanized work environment. It attempts to serve the higher order
needs of workers as well as their more basic needs. It seeks to employ the higher skills of
workers and to provide an environment that encourages improving their skills.

Q - Quest for excellence

U - Understanding

A - Action

L - Leadership

I - Involvement of the people

T - Team spirit

Y - Yardstick to measure progress

2
The above said are very essential things to improve the work life of employees in the
organization

1.2 OBJECTIVES OF THE STUDY

 To study the quality of work life of employees in the industry

 To assess the factors affecting the quality of work life.
 To study the impact of stress on the quality of work life of employees.
 To determine the level of employees’ satisfaction in the organization.
 To provide suggestion for the improvement of the quality of working
environment
 To study the balance between the work and Home life of the employees.
 To study the overall Quality of work life of employees at Kunnathan Polymers
Pvt. Ltd.

1.3 SCOPE OF THE STUDY

 This study can be helpful to the management to improve its core weakness by
the suggestions and recommendations prescribed in the project.
 The survey consists of a sample of 50 employees. The survey covered the
employees of the Kunnathan Polymers Pvt. Ltd.
 Data used in the project are primary in nature
 The study provides a base for understanding the employee problems and
provides possible remedies for it.

3
1.4 IMPORTANCE OF THE STUDY

 Though monetary aspects play an important role in motivating employees,

organization around the world have come to understand that there are many
other aspects that contributes better employee performance. It is these aspects
that form the basis for this study,
 In particular this study aims to identify the various tangible and intangible
aspects that contribute to the quality of the work-place. It is very important to
an organization to create a very conducive working environment for the
employees. This study also spots out the impact of stress on quality of work
life.
 This study is needed to ensure that all employees are performing at their peak
potential, free from stress and strain, and to ensure all their needs are fully
satisfied which leads to employee satisfaction. This study will be used as
feedback from employees to know their current perspective of workplace and
also to identify the areas of improvement for the organization.

1.5 LIMITATIONS OF THE STUDY

 Due to time constraints during the data collection, the sample size restricted to
50 employees.
 Since the study deals with the sensitive area of the organization, it is difficult
to extract accurate information from the employees.
 Converting qualitative data into quantitative data may often lead to inaccurate
results.

4
 CHAPTER 2

INDUSTRY AND COMPANY PROFILE

5
 CHAPTER 2

INDUSTRY AND COMPANY PROFILE

INDUSTRY & PRODUCT AND USES

The promoters M/S Kunnathan Polymer Private Limited, a company registered under
the Indian Companies Act, 1956, propose for an expansion of the unit for manufacturing
Formalin and Resin it at Assamanoor, near to Perumbavoor

The unit has two division for manufacturing of formalin from Methanol and another
division for manufacturing of Resin using Formalin. The project report sets out the proposals
for setting up of the unit and analyses the results

PRODUCT AND USES

The product which are proposed to be manufacturing on setting up of the unit are
Formalin and Resin. The first product Formalin is a raw material as well as finished product
which has innumerable uses in industry. The main use of Formalin is as the solvent for the
paint industry. Formalin is used for the manufacture the base for the paint in which colour
pigments are added and mixed using laser technology to get the different coloured paints.
Another use is the raw material for resin industry. The main use of resin is in the plywood
industry. Resin used to bind the different layers of veneer and compressed with the help of
hot press plywood. They are Urea formaldehyde synthetic resin, phenol formaldehyde
synthetic resin, Melamine formaldehyde and CNS liquid resin.

Formalin as such is used as a preservative medium for medical for medical, bio-
technological and scientific purpose such is as preservation of dead bodies, fossils and

6
specimens etc. Another use of formalin is as the raw material of manufacturing colour dyes.
There are so many cottage industries using formalin as the raw material for the production of
organic and aromatic compounds for industrial purposes. The formalin division will supply
the necessary formalin to the resin division for the production of resin. The surplus
production in the formalin division if any, will be sold outside. The widespread development
of industries, offices, banks, colleges, schools, hospitals, show rooms and sales counters has
increased the demand for ply wood as a cheaper and almost an equivalent substitute for
natural wood. There are so many ply wood industries running in Kerala which requires resin
as a raw material in their manufacturing units.

THE PROMOTERS

The promoters of the proposed project M/S Kunnathan polymers private Limited,
Perumbavoor is a company incorporated under The companies act, 1956 in the year 2003.
The company has 2 directors. The directors are Sri. K.V. Pareeth and Sir. K.M. Ebrahim Sir.
K. V. Pareeth is a successful business man doing the business of trading in timber, especially
in rubber wood, for the past 35 years. Presently he is running a plywood industry at
Perumbavoor He is also a former director of a private Limited company manufacturing of
wheat products. Sri. K. M. Ebrahim is also a businessman for the last 20 years. He was
formerly employed in the middle East countries

Their common Interest drew them together for bettering their prospects, decided to
form a company to carry on business of resin industry. The promoters have registered the unit
as a small scale industry with the directorate of industries and commerce, government of
Kerala.

THE PRODUCTION

FORMALIN

The process of manufacturing formalin consists of mixing Methanol, water and air and
then reacting over silver granule catalyst bed in a particular method. The reaction starts when
the temperature reaches at 75’e and then the temperature is gradually increased to 600’c to

7
700’c. The exit gas from the reactor outlet containing formaldehyde and un-reacted methanol
are lead to absorption tower where formaldehyde and methanol are dissolved in water
forming a solution of formaldehyde which is know as formalin is taken to final storage tank.

UREA FORMALDEHYDE SYNTHETIC RESIN

Formalin is mixed with Urea in the reaction vessel and heated in presence of catalysts.
Excess water in the vessel is distilled over by external heating as a result of which the final
product of 50% solids is obtained. The resin formation is the result of two different chemical
reactions. Addition of formaldehyde in formalin with urea to from a simple compound
product to from a polymer which results the formation of synthetic resin. These reaction
mixture. The main catalysts are citric acid and caustic soda

The know how of production Is available. The suppliers of machinery are also expected
to impart the know how and training in the operation while trail running the plant. Further,
the connections through whom the products are to sold will also pass on their technical
specifications to maintain quality of the product. Technically qualified and skilled hands will
operate the machinery and supervise all stages of the production process which will ensure
the quality of the product.

PROCESS

FORMALIN

Methanol

Water
Mixing Tank

Air Vaporizer

Reactor

Economizer

Cooler

8
 Formalin Storage
Absorber

Water

PRODUCTION FLOW DIAGRAM OF FORMALIN PLANT SYNTHETIC RESIN

Urea Catalyst Steam inlet

Shell And Tube Condenser

Formalin Storage Azeodrop No. 1
Reaction vessel

Azeodrop No. 2
Product discharge

9
 CHAPTER 3

REVIEW OF LITERATURE

10
 CHAPTER 3

REVIEW OF LITERATURE

QUALITY OF WORK LIFE

DEFINITION

Quality of work life means “the degree top which members of a work organization are
able to satisfy important personal needs through their experience in the organization”

Quality of work life could be defined as “the Quality of the relationship between the
man and task”

MEANING

Quality of work life has gained deserved prominence in the Organizational Behavior as
an indicator of the overall of human experience in the work place. It expresses a special way
of thinking about people their work, and the organizational in Which careers are fulfilled.

Quality of work life refers to the relationship between a worker and his environment,
adding the human dimension to the technical and economic dimensions within which the
work is normally viewed and designed. Quality of work life focus on the problem of creating
a human working environment where employees work cooperatively and achieve results
collectively. It also includes.

11
  The programme seeks to promote human dignity and growth
 Employees work collaboratively they determine work change participate
 The programmes assume compatibility of people and organization

Quality of work life refers to the level of satisfaction, motivation, involvement and
commitment individuals experience with respect to their line at work. Quality of work life is
the degree of excellence brought about work and working conditions which contribute to the
overall satisfaction and performance primarily at the individual level but finally at the
organizational level.

CONCEPT

Quality of work life is a prescriptive concept, it attempts to design work environments so as

to maximize concern for human welfare. Quality of work life acts in two dimensions.

 Goal
 Process

Quality of work life acts as goal by

 Creation of more involving

 Satisfying and effective jobs
 Work environment for people at all levels of the organization

Quality of work life acts as process by

 Make efforts to realize this goal through active participation

The whole essence of Quality of work life may be stated thus, the Quality of work life
is cooperative rather than authoritarian; evolutionary and open rather static and rigid;
informal rather than mechanistic; mutual respect and trust than hatred against each other.

Objectives of Quality of work life is

12
The main objectives for the QWL are
 Improve employees satisfaction strengthen workplace learning, and
 Better manage on-going chance and transition

MAJOR FACTORS AFFECTING THE QUALITY OF WORK LIFE

Quality of work life means having good supervision, good working conditions, good pay and
benefits an interesting and challenging, and a rewarding job. The major factors that effect the
Quality of work life may be stated thus.

Pay
Quality of work life is basically built around the concept of equitable pay. In the days ahead,
employees may want to participate in the profits of the firm as will. Employees must be paid
their due share in the progress and prosperity of the firm.

Benefits
Workers throughout the globe have raises their expectations over the years and now feel
entitled to benefits that were once considered a part of the bargaining process.

Job Security
Employees want stability of employment. They do not like to be the victims of whimsical
personal policies and stay at the mercy of employers.

13
 CHAPTER 4
RESEARCH METHODOLOGY

14
 CHAPTER 4
RESEARCH METHODOLOGY

RESEARCH METHODOLOGY
Research methodology is a systematic approach to the investigation of a particular
research problem. It refers to the various procedures and techniques used to gather and
analyze data for the purpose of finding answers to research questions. Research methodology
encompasses various aspects of research design, data collection, data analysis, and
interpretation of results. There are several types of research methodologies, including

1. Qualitative research : Qualitative research is an exploratory type of research that seeks

to understand the experiences and perspectives of individuals. It is usually conducted
through interviews, Focus groups, and observation

2. Quantitative research : Quantitative research is focused on the collection and analysis

of numerical data, It is often conducted through surveys, experiments, and statistical
analysis

3. Mixed methods research : Mixed methods research combines both qualitative and
quantitative approaches, allowing for a more comprehensive understanding of the
research problem

RESEARCH DESIGN

15
 “A research design is the arrangement of conditions for collection and analysis of data
in a manner that aims to combine relevance to the research purpose with economy in
procedure”.
The researcher used Descriptive research design, because it helps to describe a
particular situation prevailing within a company. Descriptive study was necessary to ensure
the complete interpretation of the situation and to ensure minimum bias in the collection of
data.

UNIVERSE OF THE STUDY

In any statistical investigation the researcher will study the various characteristics of
individual or items of a particular group. This group of individual under study is known as
the population or universe. Therefore universe or population is the set of all items in any field
of enquiry.

SAMPLING METHOD
Simple Random sampling is used for the process of data collection. It is the basic
sampling technique where we select a group of subject (a sampling) for the study from a large
group (a population). Each individual is chosen being included in the sample. Every possible
sample given size has the same chance of selection

SAMPLING PERIOD
The time taken to complete the project is the sampling period. In this study the
sampling period is one month.

SAMPLE SIZE
For a research study to be perfect the sample size selected should be optimal i.e. it
should neither be excessively large nor too small. Hence the sample size selected for the
study was 50 employees of “Kunnathan Polymers Pvt. Ltd’’.

DATA COLLECTION
Tools Used
The main tool used for data collection is structured questionnaire.
Sources of Data
Data collection is the most important activity in the research process. The data requires
for this study is collected from both primary and secondary sources. Primary data are those

16
who are collected for the first time. The secondary data are those which have already been
passed through statistic
Primary Data
This data are collected a fresh and for the first time and thus happen to be original in
character. Primary data can be collected through interview, questionnaire, schedule, etc., for
this study the primary data collected through questionnaire.
Secondary Data
Secondary data means data that are already available they refer to data which have
already been collected and analyzed by someone else. When the researcher analyzed
secondary data the researcher has to look into various sources. Here the secondary data are
collected through journals, text books, magazines, etc.
Data Analysis
The collected data is presented into pie diagrams, and bar diagrams. In pie diagram in
order to plot the respective pie chart, firstly data is grouped under their respective categories
and was then converted into percentage in case of pie chart. Percentages are often used in
data presentation for simplifying numbers, reducing all of them to 0 to 100 ranges.

CHAPTER 5
DATA ANALYSIS AND INTERPRETATION

17
 CHAPTER 5
DATA ANALYSIS AND INTERPRETATION

TABLE NO. 1
GENDER

Sl. No. Particulars No. of respondents Percentage

1 Male 25 50%
2 Female 25 50%
Total 50 100%

FIGURE NO. 1

18
INTERPRETATION
Out of the total respondents 50% are male and 50% are female.

TABLE NO. 2
AGE

Sl. No. Particulars No. of respondents Percentage

1 Below 25 3 6%
2 26 - 30 15 30%
3 31 - 35 14 28%
4 Above 35 18 36%
Total 50 100%

FIGURE NO. 2

19
INTERPRETATION
36% of respondents are fall in the age group of above 36, 30% of respondents are
between an age group of 26 – 30, 28% are between the age group of 31 – 35 and 6% of
respondents are below 25.

TABLE NO. 3
QUALIFICATION

Sl. No. Particula No. of respondents Percentage

r
1 SSLC 19 38%
2 Plus two 10 20%
3 Degree 12 24%
4 PG 5 10%
5 Others 4 8%
Total 50 100%

FIGURE NO. 3

20
INTERPRETATION
Out of 50 respondents 38% are qualified SSLC, 24% are degree holders, 20% are
plus two, 10% are PG and 8% are belongs to other qualifications.

TABLE NO. 4
DEPARTMENT

Sl. No. Particulars No. of respondents Percentage

1 Finance 1 2%
2 Marketing 2 4%
3 Production 34 68%
4 Office staff 5 10%
5 Others 8 16%
Total 50 100%

FIGURE NO. 4

21
INTERPRETATION
Majority of respondents are from the production department.

TABLE NO. 5
EXPERIENCE

Sl. No. Particular No. of respondents Percentage

1 Below 1 year 7 14%
2 1 – 5 years 13 26%
3 6 – 10 years 18 36%
Above 10
4 12 24%
years
Total 50 100%

FIGURE NO. 5

22
INTERPRETATION
Majority of respondents have 6 – 10 years of experience.

TABLE NO. 6
MARITAL STATUS

Sl. No. Particulars No. of respondents Percentage

1 Married 19 38%
2 Unmarried 31 62%
Total 50 100%

FIGURE NO. 6

23
INTERPRETATION
Out of 50 respondents 62% are unmarried and 38% are married.

TABLE NO. 7
SATISFACTION WITH PAY PACKAGE

Sl. Particular No. of respondents Percentage

No.
1 Highly satisfied 25 50%
2 Satisfied 16 32%
3 Neutral 9 18%
4 Dissatisfied 0 0%
5 Highly dissatisfied 0 0%
Total 50 100%

24
 FIGURE NO. 7

INTERPRETATION
Out of 50 respondents 50% are highly satisfied in their pay package. No respondents
are dissatisfied with the pay package.

TABLE NO. 8
SATISFACTION WITH WORK ENVIRONMENT’S HEALTH AND SAFETY

Sl. Particulars No. of respondents Percentage

No.
1 Highly satisfied 22 44%
2 Satisfied 20 40%
3 Neutral 7 14%
4 Dissatisfied 1 2%

25
 5 Highly dissatisfied 0% 0%
Total 50 100%

FIGURE NO. 8

INTERPRETATION
Majority of respondents have highly satisfied.

TABLE NO. 9
ORGANISATIONAL ENVIRONMENT

Sl. No. Particulars No. of respondents Percentage

1 Very good 18 36%
2 Good 28 56%

26
 3 Average 2 4%
4 Bad 2 4%
5 Poor 0 0%
Total 50 100%

FIGURE NO. 9

INTERPRETATION
Out of 50 respondents 56% are good, 36% are very good, 4% are average and 4% are
bad in organisational environment.

TABLE NO. 10
STRESS INVOLVED IN THE WORK

Sl. No. Particulars No. of respondents Percentage

1 Very high 15 30%

27
 2 High 10 20%
3 Moderate 18 36%
4 Less 5 10%
5 Very less 2 4%
Total 50 100%

FIGURE NO. 10

INTERPRETATION
Majority of respondents have moderate stress in work.

TABLE NO. 11
SATISFACTION WITH THE TIME SCHEDULE OF THE WORK

Sl. Particulars No. of respondents Percentage

28
 No.
1 Highly satisfied 22 44%
2 Satisfied 7 14%
3 Neutral 11 22%
4 Dissatisfied 7 14%
5 Highly dissatisfied 3 6%
Total 50 100%

FIGURE NO. 11

INTERPRETATION
Majority of respondents are highly satisfied with the time schedule of the work.

TABLE NO. 12
EXTENTION OF WORKING HOURS

29
 Sl. No. Particulars No. of respondents Percentage
1 Yes 10 20%
2 No 15 30%
3 May be sometimes 25 50%
Total 50 100%

FIGURE NO. 12

INTERPRETATION
Majority of respondents responded that there may be sometimes extension of working
hours.

TABLE NO. 13
SATISFACTION OF THE SALARY PROVIDED BY THE COMPANY

30
 Sl. No. Particulars No. of respondents Percentage
1 Strongly agree 5 10%
2 Agree 12 24%
3 Neutral 18 36%
4 Disagree 7 14%
5 Strongly disagree 8 16%
Total 50 100%

FIGURE NO. 13

INTERPRETATION
Out of 50 respondents 36% have neutral response, 24% agree, 14% disagree, 16%
Strongly disagree and 10% strongly agree to the satisfaction of the salary provided by the
company.

TABLE NO. 14
SATISFACTION WITH THE FACILITIES BY THE COMPANY

31
 Sl. Particulars No. of respondents Percentage
No.
1 Highly satisfied 4 8%
2 Satisfied 26 52%
3 Neutral 18 36%
4 Dissatisfied 2 4%
5 Highly dissatisfied 0 0%
Total 50 100%

FIGURE NO. 14

INTERPRETATION
Majority of respondents are satisfied with the facilities provided by the company.

32
 TABLE NO. 15
STRESS ARISING BY THE WORK UNMANAGEABLE

Sl. No. Particulars No. of respondents Percentage

1 Strongly agree 10 20%
2 Agree 18 36%
3 Neutral 16 32%
4 Disagree 4 8%
5 Strongly disagree 2 4%
Total 50 100%

FIGURE NO. 15

INTERPRETATION
Out of 50 respondents 20% strongly agree, 36% agree, 32% neutral, 8% disagree, 4%
strongly disagree to the stress arising by the work is unmanageable.

33
 TABLE NO. 16
SATISFACTION WITH THE COMPANY

Sl. Particulars No. of respondents Percentage

No.
1 Highly satisfied 15 30%
2 Satisfied 20 40%
3 Neutral 15 30%
4 Dissatisfied 0 0%
5 Highly dissatisfied 0 0%
Total 50 100%

FIGURE NO. 16

INTERPRETATION
Out of 50 respondents 30% highly satisfied, 40% satisfied and 30% have neutral
response on the satisfaction with the company.

34
 TABLE NO. 17
SATISFACTION WITH THE GRIEVANCE HANDLING PROCEDURE

Sl. Particulars No. of respondents Percentage

No.
1 Highly satisfied 8 16%
2 Satisfied 27 54%
3 Neutral 10 20%
4 Dissatisfied 3 6%
5 Highly dissatisfied 2 4%
Total 50 100%

FIGURE NO. 17

INTERPRETATION

35
 Majority of respondents are satisfied with the grievance handling procedure followed
by the company.

TABLE NO. 18
SATISFACTION WITH THE OPPORTUNITY TO LEARN

Sl.
Particulars No. of respondents Percentage
No.
1 Highly satisfied 10 20%
2 Satisfied 25 50%
3 Neither satisfied nor dissatisfied 9 18%
4 Dissatisfied 3 6%
5 Highly dissatisfied 3 6%
Total 50 100%

FIGURE NO. 18

36
INTERPRETATION
Majority of respondents are satisfied with the opportunity to learn.

TABLE NO. 19
METHOD OF COMMUNICATING THE PROBLEMS WITH THE MANAGEMENT

Sl. No. Particulars No. of respondents Percentage

1 Formal 50 100%
2 Informal 0 0%
3 Both 0 0%
Total 50 100%

FIGURE NO. 19

37
INTERPRETATION
Out of 50 respondents, total respondents are following formal method to communicate
the problems with the management.

TABLE NO. 20
SATISFACTION ALONG WITH THE COLLEAGUES

Sl. Particulars No. of respondents Percentage

No.
1 Highly satisfied 17 34%
2 Satisfied 23 46%
3 Neutral 8 16%
4 Dissatisfied 2 4%
5 Highly dissatisfied 0 0%
Total 50 100%

FIGURE NO. 20

38
INTERPRETATION
Majority of respondents are satisfied with the colleagues.

TABLE NO. 21
IS BETTER QUALITY OF WORK LIFE INCREASES PRODUCTIVITY

Sl. No. Particulars No. of respondents Percentage

1 Strongly agree 29 58%
2 Agree 11 22%
3 Neutral 8 16%
4 Disagree 0 0%
5 Strongly disagree 2 4%
Total 50 100%

FIGURE NO. 21

39
INTERPRETATION
Majority of respondents strongly agree that the better quality of work life increases
productivity.

TABLE NO. 22
OVERALL SATISFACTION OF THE WORKING OF THE COMPANY

Sl. Particulars No. of respondents Percentage

No.
1 Highly satisfied 16 32%
2 Satisfied 30 60%
3 Neutral 4 8%
4 Dissatisfied 0 0%
5 Highly dissatisfied 0 0%
Total 50 100%

FIGURE NO. 22

40
INTERPRETATION
Majority of respondents are overall satisfied in the working of the company. No
respondents are dissatisfied.

TABLE NO. 23
ANY SUGGESTION FOR IMPROVING QUALITY OF WORK LIFE

Sl. No. Particulars No. of respondents Percentage

1 Yes 0 0%
2 No 50 100%
Total 50 100%

FIGURE NO. 23

41
INTERPRETATION
Out of 50 respondents there is no any other suggestions for improving quality of work
life.

CHAPTER 6
FINDING AND SUGGESTIONS

42
 CHAPTER 6
FINDING AND SUGGESTIONS

FINDINGS

 Poor quality of work life decreases the production and adversely affects the overall
growth of the company.
 Their exists a good quality of work life for the employees.
 The stress arising out of the work is the most commonly occurring problem in the
company.
 The workers are satisfied with the facilities provided by the company.
 The employees are satisfied with the job.

SUGGESTIONS

 The employees of Kunnathan Polymers Pvt. Ltd. may be provided with the following
from the Company.
1. Improvement in rewarding and awarding policies
2. Introduction of Promotion policy at operation level
 Improving good quality of work life for employees and providing friendly
environment in the organization.

43
  All employees may be given more compensation, in the form of incentives from the
Company as a token of recognition of high achievers.
 Employees may be given special training from the Company related to their job
during working period.
 The Company has to measure the quality of work life periodically.

CHAPTER 7
CONCLUSION

44
 CHAPTER 7

CONCLUSION

The study on Quality of Work Life in KUNNATHAN POLYMERS PRIVATE

LIMITED was conducted with the main objectives of evaluating the quality among the
employees. The evaluation was on the questionnaires supplied. Measurement of quality of
work life of the employees is difficult and it requires mush planning and efforts. The
company should provide adequate working conditions to the employees. The management
should try to satisfy the economic needs of the workers.

The project study entitled Quality of Work Life on Kunnathan Polymers private limited
has given me deep knowledge about organization and polymer industry. No strikes or trade
union are existing in the organization because of the good relation between employees and
management. Most of the respondents opinioned that good quality of work life enhanced
employees and most of them highly satisfied with it. As a conclusion, majority of the
employees are satisfied with their job and work atmosphere that are provided to them by the
company.

45
46
 BIBLIOGRAPHY

BIBLIOGRAPHY

 https://www.kunnathanpolymers.com
 https://www.google.com
 www.wikipedia.org

47
 APPENDIX
48
 QUESTIONNAIRE

A STUDY ON QUALITY OF WORK LIFE

( Kunnathan Polymers Private Limited )

I would be grateful if you kindly spent some time to answer my questions enclosed here. I
shall promised that the information collected from you will be used purely for the study
purpose and would be kept confidential.

Please tick [✓] the answers correctly.

Name :

Contact No. :

1. Gender :

[ ] Male

49
 [ ] Female

2. Age :

[ ] Below 25

[ ] 26-30

[ ] 31-35

[ ] Above 35

3. Qualification :

[ ] SSLC

[ ] Plus two

[ ] Degree

[ ] PG

[ ] Others

4. Department :

[ ] Finance

[ ] Marketing

[ ] Production

[ ] Office staff

[ ] Others

5. Work experience :

[ ] Below 1 year

[ ] 1-5 years

[ ] 6-10 years

50
 [ ] Above 10 years

6. Marital status :

[ ] Married

[ ] Unmarried

7. How satisfied are you with your pay package ?

[ ] Highly satisfied

[ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

8. How satisfied are you with the work environment’s health and safety ?

[ ] Highly satisfied

[ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

9. How will you rate the organizational environment out of 5 points ?

[ ] Very good

[ ] Good

[ ] Average

[ ] Bad

[ ] Poor

10. Stress involved in your work is ___ ?

51
 [ ] Very high

[ ] High

[ ] Moderate

[ ] Less

[ ] Very less

11. Are you satisfied with the time schedule of your work ?

[ ] Highly satisfied

[ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

12. Is the job requires you to extend your working hours frequently ?

[ ] Yes

[ ] No

[ ] May be sometimes

13. Is the salary offered is adequate enough to meet the family need and cost of
living ?

[ ] Strongly agree

[ ] Agree

[ ] Neutral

[ ] Disagree

[ ] Strongly disagree

14. Are you satisfied with the present facilities given by the company?

[ ] Highly satisfied

[ ] Satisfied

52
 [ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

15. The stress arising out of the nature of work is unmanageable at times

[ ] Strongly agree

[ ] Agree

[ ] Neutral

[ ] Disagree

[ ] Strongly disagree

16. How satisfied are you with the company – as a good place to work?

[ ] Highly satisfied

[ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

17. How satisfied are you with the grievance handling procedure followed by the
company ?

[ ] Highly satisfied

[ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

18. How satisfied are you with the opportunity given by your company to learn ?

[ ] Highly satisfied

53
 [ ] Satisfied

[ ] Neither satisfied nor dissatisfied

[ ] Dissatisfied

[ ] Highly dissatisfied

19. How do you communicate your problems and suggestions with the management?

[ ] Formal

[ ] Informal

[ ] Both

20. How satisfied are you to get along with your colleagues ?

[ ] Highly satisfied

[ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Highly dissatisfied

21. Do you agree that the better quality of work life help to improve productivity ?

[ ] Strongly agree

[ ] Agree

[ ] Neutral

[ ] Disagree

[ ] Strongly disagree

22. Overall how satisfied are you working for the company ?

[ ] Highly satisfied

54
 [ ] Satisfied

[ ] Neutral

[ ] Dissatisfied

[ ] Strongly Dissatisfied

23. Do you have any suggestion for improving quality of work life in Kunnathan
Polymers Private Limited

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