1.

Intrinsic motivation is defined as:

o A. Motivation from external rewards
o B. Motivation from social interactions
o C. Motivation from the relationship between the worker and the task itself
o D. Motivation from financial incentives
2. Which of the following is an example of intrinsic motivation?
o A. Receiving a bonus
o B. Getting a promotion
o C. Feeling accomplished after completing a task
o D. Praise from a supervisor
3. Extrinsic motivation comes primarily from:
o A. Personal goals
o B. The relationship with the task itself
o C. External rewards and factors in the work environment
o D. Individual interests
4. Which of these is NOT an example of extrinsic motivation?
o A. Salary increase
o B. Fringe benefits
o C. Praise from a manager
o D. Enjoying the task itself
5. Intrinsic motivation is more strongly related to:
o A. Routine and repetitive tasks
o B. Quality of performance in complex tasks
o C. Quantity of performance
o D. Physical work conditions
6. Extrinsic motivation is usually linked to:
o A. Complex and creative tasks
o B. Quality in challenging work
o C. Quantity in routine work
o D. Employee satisfaction
7. Which of the following is an example of intrinsic motivation in the workplace?
o A. Receiving a yearly bonus
o B. Satisfaction from solving a challenging problem
o C. Being recognized publicly by a supervisor
o D. Earning a high salary
8. Which of the following best describes extrinsic motivation?
o A. Motivation due to a deep interest in the task
o B. Motivation to achieve high-quality work
o C. Motivation from external factors like rewards and recognition
o D. Motivation that focuses on self-improvement
9. An employee working harder to earn a promotion is motivated by:
o A. Intrinsic factors
o B. Extrinsic factors
o C. Interest in the job itself
o D. Sense of personal fulfillment
 o
10. Intrinsic motivation is often most effective in tasks that are:
o A. Routine and repetitive
o B. Complex and challenging
o C. Physical in nature
o D. Financially rewarding

Motivation Theories

11. The scientific management movement is most closely associated with:

o A. Maslow's Hierarchy of Needs
o B. Herzberg's Two-Factor Theory
o C. Taylor’s Scientific Management
o D. Equity Theory
12. Frederick Taylor used which primary tool to motivate workers?
o A. Job enrichment
o B. Monetary incentives
o C. Social recognition
o D. Job rotation
13. Which of the following is NOT part of Taylor's scientific management principles?
o A. Detailed work instructions
o B. Emphasis on efficiency
o C. Worker autonomy
o D. Financial rewards
14. Frederick Taylor’s approach primarily aimed at:
o A. Employee well-being
o B. Efficiency and productivity
o C. Social interaction
o D. Personal growth
15. Maslow’s hierarchy of needs is based on:
o A. Different rewards for routine tasks
o B. Sequential human needs driving motivation
o C. External rewards for performance
o D. Equal treatment for all workers
16. McClelland's Need Theory includes which of the following needs?
o A. Self-actualization
o B. Power
o C. Financial security
o D. Creativity
17. The desire to avoid conflict and maintain harmony is related to McClelland's:
o A. Need for power
o B. Need for affiliation
o C. Need for autonomy
 o D. Need for achievement
18. Herzberg’s Two-Factor Theory suggests that job satisfaction is influenced by:
o A. Extrinsic factors alone
o B. Motivators and hygiene factors
o C. Financial rewards only
o D. Task complexity
19. According to Herzberg, hygiene factors:
o A. Increase job satisfaction
o B. Prevent dissatisfaction but do not increase satisfaction
o C. Increase motivation
o D. Have no effect on motivation
20. Reinforcement theory is based on the idea that:
o A. Satisfaction leads to higher productivity
o B. Behavior is a function of its outcomes
o C. Workers are inherently motivated
o D. Fair treatment leads to better performance

Reinforcement Theory

21. Positive reinforcement involves:

o A. Removing obstacles
o B. Ignoring undesired behavior
o C. Rewarding desirable behavior
o D. Providing criticism
22. Negative reinforcement is defined as:
o A. Giving rewards for good behavior
o B. Ignoring undesirable behavior
o C. Removing negative consequences to encourage behavior
o D. Discouraging unwanted behavior with penalties
23. Punishment in reinforcement theory is used to:
o A. Encourage positive behavior
o B. Discourage undesirable behavior
o C. Reinforce job satisfaction
o D. Provide incentives for good work
24. Extinction in reinforcement theory means:
o A. Reducing autonomy
o B. Ignoring behavior to reduce its occurrence
o C. Providing incentives
o D. Rewarding effort

Goal Setting Theory

 25. Goal-setting theory suggests that specific and challenging goals:
o A. Reduce performance levels
o B. Increase motivation and effort
o C. Lead to lower productivity
o D. Only work in routine tasks
26. Goal-setting theory was developed by:
o A. Maslow
o B. Taylor
o C. Herzberg
o D. Latham and Locke
27. Which of the following is TRUE according to goal-setting theory?
o A. Vague goals lead to better performance
o B. Specific and challenging goals improve performance
o C. Easy goals maximize motivation
o D. Goals are ineffective for performance

Application and General Concepts

28. A worker motivated by the challenge of a task demonstrates:

o A. Extrinsic motivation
o B. Intrinsic motivation
o C. Reinforcement motivation
o D. Goal-setting motivation
29. A pay raise is an example of:
o A. Intrinsic motivation
o B. Financial motivation
o C. Social motivation
o D. Psychological motivation
30. Which theory suggests that employees compare their inputs and outcomes to those
of others?
o A. Equity Theory
o B. Reinforcement Theory
o C. Maslow’s Hierarchy of Needs
o D. Herzberg’s Two-Factor Theory
31. According to Maslow, self-actualization is:
o A. The first need that should be satisfied
o B. A basic physiological need
o C. The highest level of need
o D. A social need
32. The desire to control people and resources is related to McClelland’s:
o A. Need for achievement
o B. Need for power
o C. Need for affiliation
 o D. Need for security
33. Which of the following theorists focused on both satisfaction and dissatisfaction in
the workplace?
o A. Taylor
o B. Maslow
o C. Herzberg
o D. McClelland
34. In Herzberg’s Two-Factor Theory, which of these is a motivator?
o A. Company policy
o B. Salary
o C. Recognition
o D. Job security
35. McClelland's theory would categorize a person who likes to set and accomplish
challenging goals as having a high need for:
o A. Achievement
o B. Affiliation
o C. Power
o D. Equity

Motivation Theories (Continued)

36. Which of these factors would Herzberg consider a hygiene factor?

o A. Opportunity for growth
o B. Recognition
o C. Job security
o D. Responsibility
37. The principle that behavior is shaped by its outcomes is central to:
o A. Maslow’s Theory
o B. Herzberg’s Theory
o C. Equity Theory
o D. Reinforcement Theory
38. In reinforcement theory, what does extinction refer to?
o A. Positive reinforcement
o B. Withholding rewards to reduce unwanted behavior
o C. Applying a punishment
o D. Encouraging behavior with rewards
39. Setting clear expectations for employees aligns with which theory?
o A. Goal-setting theory
o B. Equity theory
o C. McClelland’s Theory
o D. Herzberg’s Theory
40. According to Maslow, which need must be met before social needs?
o A. Self-actualization
o B. Esteem
o C. Physiological
o D. Security