Management Summary: Legal, Social, Ethical, and Professional Issues (LSEPI)
As Edu Path Ltd (EPL) advances with the development of its e-training prototype system, it is
critical that the organization integrates Legal, Social, Ethical, and Professional Issues (LSEPI)
into its development and operational processes. These factors ensure that the system remains
compliant, inclusive, and trustworthy for all stakeholders—clients, staff, and applicants. A
proactive approach to LSEPI will support EPL in creating a secure, efficient, and user-friendly
system aligned with societal values and professional expectations.
(a) Role of the Data Controller
The Data Controller is a legally designated individual or entity responsible for determining the
purposes and means of processing personal data. In EPL’s context, this role would be critical due
to the system’s planned functionalities such as applicant registration, training booking, payment
processing, and communication with clients.
Key responsibilities of the Data Controller at EPL would include:
Ensuring all personal data collected (e.g., from applicants, staff, and clients) is processed
lawfully, fairly, and transparently.
Establishing clear data retention and disposal policies.
Ensuring compliance with the UK GDPR and Data Protection Act 2018.
Maintaining records of all data processing activities.
Cooperating with the Information Commissioner’s Office (ICO) in the event of any
breach or complaint.
Given that sensitive information (e.g., applicant credentials, payment details, and training
history) will be stored and transmitted through the system, a Data Controller must be formally
appointed to oversee data protection and privacy measures.
(b) Legal, Social, Ethical, and Professional Issues with Practical Examples
1. Legal Issues
Issue: Data Protection and Secure Payment Handling
EPL must adhere to legal standards such as the Data Protection Act 2018 and GDPR,
especially in how it collects, stores, and uses personal data. The prototype system will involve
storing applicants’ personal data, training history, and financial transactions.
Example from Case Study:
Divu Singh (Finance Team) explicitly mentioned the need for a payment system and tracking
of funds, along with the expectation of future banking system synchronization. This raises
legal concerns around the secure handling of financial data and data transfers, which must be
legally compliant and encrypted.
2. Social Issues
Issue: Digital Inclusion and Accessibility
The system must be inclusive and accessible to a diverse user base—including applicants,
training providers, and corporate clients—ensuring it does not discriminate against users with
disabilities or those from different linguistic or cultural backgrounds.
Example from Case Study:
Jan Dalton emphasized the need for applicants to be able to track their application status and
book training sessions, which implies the system must be intuitive, accessible, and easy to use.
A poorly designed interface could socially exclude less tech-savvy users or those with
disabilities.
3. Ethical Issues
Issue: Transparency and Privacy in Application Handling
EPL must uphold ethical standards by ensuring fairness and transparency in how applicants are
selected for training. Ethical concerns also arise in how applicants’ personal information is used
and shared.
Example from Case Study:
Maya Lou emphasized that applicants must be informed of completed actions such as
successful application submissions. This reflects a commitment to ethical transparency.
Additionally, there’s a mention of allowing users to submit context-sensitive information,
which must be treated with confidentiality and respect.
4. Professional Issues
Issue: System Security and Professional Accountability
Professionals involved in the development must follow best practices, maintain confidentiality,
and ensure the system is secure from cyber threats. They should also ensure clear branding, user
guidance, and data integrity.
Example from Case Study:
David Dahl (Executive) insisted on integrating relevant parts of the old system and
maintaining consistent branding. This demonstrates a professional obligation to quality,
continuity, and a seamless user experience. Moreover, professional standards demand the
implementation of security measures when importing legacy data.
