SSD SUPPORT SOLUTIONS

bizhub PRO 1050 - ALL ACTIVE SOLUTIONS

January 2007
This document contains information that was exported directly from Konica Minolta's SSD
Support knowledge base. Some solutions may contain hyperlink references which originally
contained links to graphic or text files. If you wish to view these files, you must access the
solutions via SSD CS Expert Support on Konica Minolta's website, www.kmbs.konicaminolta.us.

Legal Notice

This document is designed as a diagnostic tool, primarily for Konica Minolta's

support personnel, and authorized service representatives. Konica Minolta
recommends that all service be performed by an authorized service
representative. Users are responsible for seeking advice of a Konica Minolta
authorized service representative regarding the information, opinion, advice
or content of this document.

USER AGREES THAT USE OF THIS DOCUMENT IS AT USER'S SOLE RISK

AND THAT THIS DOCUMENT IS PROVIDED ON AN AS IS BASIS WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER
THAN THOSE WARRANTIES THAT ARE IMPLIED BY LAW AND INCAPABLE
OF EXCLUSION. IN NO EVENT WILL KONICA MINOLTA OR THOSE ACTING
ON ITS BEHALF BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT
LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL
OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS DOCUMENT.

Copyright 2006, Konica Minolta Business Solutions U.S.A., Inc.

 bizhub PRO 1050
Solution ID TAUS0652872EN00 Solution Usage 20

Description
How to adjust for light density, poor fill.

Solution
Perform the procedure to improve solid density on single or duplex copies .
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0643102EN00 Solution Usage 18

Description
How to prevent J94-01 when duplexing.

Solution
If experiencing J94-01 jamming, perform the following:
1. Upgrade image firmware to ver 13CMAO.
2. Set software dipswitch 26-5 to 1. This changes the timing compensation of the ADU.
3. Perform the paper feed pick- up roller height adjustment for all paper trays (sec 5.1.4 of the field service manual).
4. Perform the paper feed pick-up amount adjustment for all paper trays (sec 5.1.6 of the field service manual.).
Note: If, after implementing the above corrections and the problem still exists, please log a ticket with NSSG through the web or by calling the NSSG Hotline.

Solution ID TAUS0645041EN00 Solution Usage 17

Description
SC77-65 error code.

Solution
CAUSE: Paper holding spring/left (p/n 15AN55240) and paper holding spring/right (p/n 15AN55380) are incorrectly installed on some machines. In the
worst case, the springs may break and an SC77-65 occurs.

SOLUTION: Replace the springs if they are incorrectly installed. The work of replacing the springs takes approximately 10 minutes.
Notes:
1. For the location of the springs, see the SD-501 Parts guide manual, page 9, references 8 and 10.
2. The machines on which the springs may be incorrectly installed are s/n 15AN00001 to 15AN00187.
3. Please check the springs at the installation.
4. For the MIF, please check them at the next visit.

Solution ID TAUS0640469EN00 Solution Usage 16

Description
Toner spilling or dumping or poor fill.

Solution
Depending on customer usage, there are different conditions that will cause toner spilling. Use the following to diagnose and correct:
CONDITION 1
CAUSE: The customer runs long jobs of high density copies/prints and then runs lower density copies/prints. Toner spills/dumps from the lower ducts onto
the front or back of the transfer/separation unit.

SOLUTION: Print the black ratio list and look at the average black ratio %. If the average black ratio is below 5%, increase the black band width from .25 to
.50mm by setting software dipswitch 6-3 to 1 and 6-4 to 0.

CONDITION 2
CAUSE: The customer runs long jobs of higher density copies/prints. Toner spills/dumps from the developing unit or cleaning unit and copies/prints have
background and high density.

SOLUTION: Print the black ratio list and look at the average black ratio %. If it is above 6.5% clean the upper ducts, install the developer pad modification
(p/n 56UA30830) once the part becomes available. Reduce toner density setting by 5% by setting software dipswitch 23-2 to 1.
Notes:
1. See Bulletin 5024 details.
2. See Solid Density Improvement as well as the Toner Dusting/Dumping document for the complete installation instructions and modification updates.
3. See 1050 Toner Spill Countermeasures document.
4. To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

2
 bizhub PRO 1050

Solution ID TAUS0638668EN00 Solution Usage 10

Description
What combination of options is allowed on the model 1050?

Solution
Combination 1: 1050 or 1050P and a PF701 with an FS503
Combination 2: 1050 or 1050P and a PF701 with two model LS501s and an FS503
Combination 3: 1050 or 1050P and a PF701 with one LS501 and an FS503
Combination 4: 1050 or 1050P and a PF701 with an FD501, SD501, and an FS503
Combination 5: 1050 or 1050P and a PF701 with an FD501 and an FS503
Combination 6: 1050 or 1050P and a PF701 with an LS501 and an LS502
Combination 7: 1050 or 1050P and a PF701 with an LS502
Combination 8: 1050 or 1050P and a PF701 with an FD501 and a SD501
Combination 9: 1050 or 1050P and a PF701 with an SD501
Combination 10: 1050 or 1050P and a PF701 with an SD501 and FS503.
Note: Combination 10 requires installation of firmware version 20 or higher for both the image and print control.

Solution ID TAUS0639719EN00 Solution Usage 10

Description
What is the Machine NIC User ID and Password?

Solution
User ID = ce
Password = 92729272

Solution ID TAUS0643904EN00 Solution Usage 9

Description
When printing booklets using the PCL*, Visual PostScript*, and Adobe PostScript drivers front cover cannot be selected in combination with center staple and
fold.

Solution
CAUSE: A constraint was placed within the set of drivers for the Bizhub 1050 print system.

SOLUTION: This constraint was removed from the applicable drivers. These drivers are available on the driver selector on the Konica Minolta web site. The
driver versions are as follows:
PCL version 2.03
Visual PostScript version 2.0.0.1
Adobe PostScript version 2.0.0

* Trademark ownership information

Solution ID TAUS0648599EN00 Solution Usage 9

Description
FS503, how to prevent uneven stacking of non-stapled copies in the main tray.

Solution
To prevent uneven stacking of non-stapled copies in the main tray, perform the following:
1. Verify level of finisher/floor using bubble/bullseye level in base of finisher.
2. Verify curl of paper and reduce temperature if excessive curl is seen.
3. Check exit gate solenoid and side guides in stacker adjustments.
4. Check for static buildup and replace defective parts
5. Adjust paper width with the following method:
a. Open the front door of the FS503. Set folded paper and such in door switch and then turn ON the door switch.
b. Set reasonable quantity of original and start copying 1 set with staple mode.
c. See inside of the stacker. Turn OFF the door switch of FS503 immediately after stapling process (forcibly create jam).
d. Pull out the stacker and set paper in the stacker. Then measure the gap between paper and alignment plate.
e. According to the measured value in step d, input setting value on [Paper Width Adjustment screen].

Solution ID TAUS0640213EN00 Solution Usage 8

Description
FS503, J72-17 and copies are not slowing down as they exit the finisher.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

3
 bizhub PRO 1050
Solution
CAUSE: Pinched wire to the Paper Exit Opening Solenoid (SD9).

SOLUTION: Loosen the wire ties to the the solenoid and check for pinched or broken wires. Repair as necessary.

Solution ID TAUS0642752EN00 Solution Usage 7

Description
FS503, J72-19.

Solution
CAUSE: The return spring for the bypass gate (paper guide #2) is broken or has become dislodged.

SOLUTION: Observe the bypass gate operation. If the gate does not return to its normal position, check for a broken or dislodged return spring. If broken,
replace the spring (p/n 15AA45320).
Note: The spring is located at the rear side of the finisher. One end is hooked over the gate and the other end is secured through a hole in the rear finisher
frame.

Solution ID TAUS0648139EN00 Solution Usage 7

Description
FS503, intermittent J72-20 as copies are being exited from the stacker unit.

Solution
CAUSE: The inner portion of the drive gear for the stack assist plate has worn. The excessive play of the hub causes the stack assist plate to intermittently
obstruct paper as its being fed into the stacker unit.

SOLUTION: The shaft, gear and set screw have been modified in this area. Replace the swing gear (p/n 15AA910000). Replace the swing shaft (p/n
15AA42851e) and install the new style screw (00z163081)

Solution ID TAUS0648928EN00 Solution Usage 7

Description
SC90-01 at power up.

Solution
CAUSE: Open ICP4 on the ADU DB.

SOLUTION: Locate ICP4 next to CN500. Check to see if there is 5V DC from both legs of the ICP4. If 5V DC is missing from either leg of the ICP replace
the ADU DB/1 (p/n 56UA-9080).

Solution ID TAUS0642575EN00 Solution Usage 6

Description
Unable to scan or make copies.

Solution
CAUSE: The machine may have been flashed with 1050P files or a board from a 1050P may have been installed.

SOLUTION: Re-flash with 1050 files and set software dipswitch 20-6 to OFF.

Solution ID TAUS0648690EN00 Solution Usage 6

Description
New installation instructions for developer supply on the bizhub 1050.

Solution
Instructions written on the box of developer denote a change of the dipswitch setting 7-0. Ensure that, when installing this developer, dipswitch 7-0 is set to
'1'.
Note: If the box does NOT have these instructions, the dipswitch should be set to '0'.

Solution ID TAUS0640478EN00 Solution Usage 5

Description
SC46-14 when using program job mode.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

4
 bizhub PRO 1050

Solution
CAUSE: Failure of Image Control Board.

SOLUTION: Replace Image CB (p/n 56UA-9010).

Solution ID TAUS0641515EN00 Solution Usage 5

Description
LS501, VR adjustment at replacement of control board.

Solution
See TNBT0500042EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640155EN00 Solution Usage 4

Description
Product configurator, 1050.

Solution
[[bizhub PRO 1050 Configuration sheet|URL http://techweb.konicabt.com/tpm/media/bizhub_PRO_1050_Config.pdf]].
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640552EN00 Solution Usage 4

Description
Light copies, low density.

Solution
CAUSE: Toner may be compacted on the toner hopper preventing toner from being conveyed to the developing unit.

SOLUTION: Enter 47 mode and run output code 54-09 for 10 seconds. This code will run the toner pump and air pump together to assist toner conveyance.

Solution ID TAUS0652736EN00 Solution Usage 4

Description
FS503, unable to update to version 30 using ISW version 3.64e. 'Conditioning' is indicated on the 1050 continuously.

Solution
CAUSE: FD501 mounted in between mainbody and FS503.

SOLUTION: Remove the FD501 and install the FS503 against the main body then perform the firmware update.

Solution ID TAUS0656192EN00 Solution Usage 4

Description
SC 23-21 at power up on the 1050/ 1050P. The machine has the RC-501 toner reclaimer kit installed.

Solution
Inspected then replaced recycle pump motor and harness assy. Also remove plastic retainer for two rubber hoses which is mounted directly below and
touching the pump harness where it connects to the left side of the recycler circuit board. This resolved the SC23-21 error code.

Solution ID TAUS0640976EN00 Solution Usage 3

Description
How to retrieve scanned images from the 1050/IC611 hard drive using the FTP protocol.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

5
 bizhub PRO 1050
The recommended method to retrieve TIFF (only) scans from the 1050/IC611 is to use TWAIN driver 2.04 which can be downloaded from Konica's [[FTP site|
URL ftp://kbtdigital:kx15@ftp.konicabt.com]]

[[ScanTrip version 1.73| URL http://www.sec.konicabt.com/version2/product.html?p=31492]] will not operate correctly with the 1050 at this time. ScanTrip 2.0
is being developed to interface with the 1050 and should be available soon. This will be a free update to ScanTrip 1.73.

To retrieve scans from a browser:

ftp://BOX:box#@IP address i.e. ftp://BOX:4702@10.5.1.x

This will bring up a log on Window, the User Name should be filled in as ‘BOX’
Then tab to the Password field and enter the following:

[box#]:[password] i.e. 4702:1234

When the above is entered you will be able to view/retrieve the document(s).

To retrieve scans from a Command (DOS) prompt:

Start an ftp session

The User: is ‘BOX’

The Password: is [box#]:[password]

Solution ID TAUS0641048EN00 Solution Usage 3

Description
Unable to access PageScope Job Spooler.

Solution
To access Pagescope Job Spooler:
1. Check the Services applet in the Windows control panel.
2. Verify that the Konica Minolta Job Spooler Service is started.
3. Launch a browser window. In the browser window, type http://localhost:9070 localhost can be used as well as the IP address or Netbios name of the
computer where Pagescope Job Spooler is installed.

Solution ID TAUS0642100EN00 Solution Usage 3

Description
SC70-01

Solution
Abnormality on bizhub Pro 1050. Serial reception error detection abnormality

CAUSE: When an error on serial communication is detected, even if data is re-requested, error occurs 4 times continuously.

SOLUTION:
Related components:
FD-501 control board (15AG-9310)
Main body I/F wiring (15AG90320)
SD-501 control board (15AN-9310)
FSN I/F wiring (15AN90020)

Please verify the connections on the above mentioned boards

Solution ID TAUS0642419EN00 Solution Usage 3

Description
SC28-04 shortly after power up.

Solution
CAUSE: ICP5 on ADUDB/1 has opened resulting in a loss of 24V DC to HV2.

SOLUTION: Replace the ADU drive board assembly (p/n 56UA-9070).

SPECIAL NOTE: Solution provided by Nick Ferrendelli, KMBS Orange County.

Solution ID TAUS0642489EN00 Solution Usage 3

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

6
 bizhub PRO 1050
Description
Garbled characters, when printing PostScript* files.

Solution
CAUSE: Incorrect programming of software switch 41-5.

SOLUTION: Software switch 41-5 should be enable by setting the value to ON.

* Trademark ownership information

Solution ID TAUS0642754EN00 Solution Usage 3

Description
Can NCR paper be used in the bizhub PRO 1050?

Solution
Konica Minolta Business Solutions recommends Appleton NCR Carbonless paper for use in the bizhub PRO 1050. For details, see Marketing Bulletin
#05-GB-014 .
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0644682EN00 Solution Usage 3

Description
Power requirements, BTU data, warm up time, and first copy time measurements.

Solution
Please click here to see the data for this machine.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0646727EN00 Solution Usage 3

Description
How to print duplex tab paper when 9x11 paper is used and will be cut as a post process.

Solution
Use the following detail settings for the machine to print duplex tabs on 9x11 paper using the 5-tab template:
1. Touch "Machine" tab on the control panel.
2. Touch "Paper Set".
3. Touch "Tray Setting".
4. Touch "Tray 1".
5. Touch "Size Setting".
6. Touch "Custom Size".
7. Enter 229 for (1)and 280 for (2).
8. Load 9x11 paper in Tray 1.

Here are the detail settings for the driver (PCL*):

1. To set up "special paper", go to the "Pinter setting" and select the 1050 and then "properties".
2. "Special paper" cannot be set up by calling up the driver to print a document.
3. Go to "printer settings".
4. Select "Custom".
5. Set up 9 inches by 11 inches on original and output. Name it " 9x11".
6. Now set up "Per Page Settings".
7. Check the box next to "Per Page Settings" and select "Add".
8. Select how many pages to duplex (must be 10 or greater).
9. Select "Print Type to be (Double-Sided).
10. Select paper source to "Tray 1".
11. Label and save this as "9x11".
12. Select Orientation to "Landscape".
13. Save or accept these setting.
14. Now call up the Template and select the 1050 driver.
15. Select 9x11 for Original size and output size.
16. Select "per page settings" and check the box and select the "9x11" file.
17. Send the template job to the 1050 and it should print ten (10) 9x11 pages with tab information on both sides in the location where the tab should be.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

7
 bizhub PRO 1050

* Trademark ownership information

Solution ID TAUS0647357EN00 Solution Usage 3

Description
Stapled set quantities are limited based on the number of pages per set.

Solution
bizhub PRO 1050/1050P Image control program Ver.21-ULY0 is posted on the FTP site. This must be used with FS503 Control program Ver.20-ULY0 and set
dipswitches as follows:
1. Limit for mixed paper weight staple job is now selectable.
Dipswitch 37-3=0: When the lowest limit value among paper size, weight and type is reached (default)
=1: When limit with paper size is reached
Note: To make this change effective, it is necessary to apply with FS503 control program 20-ULY0.
2. Paper exit limit with staple/fold mode is now selectable.
Dipswitch 37-4=0: Limit with software (default)
=1: Limit with FS503 main tray lower limit sensor
Note: To make this change effective, it is necessary to apply with FS503 control program 20-ULY0.

Solution ID TAUS0647973EN00 Solution Usage 3

Description
Binding of punching unit resulting in J72-09 & J72-10 codes.

Solution
Escalated to Konica Minolta Japan:
The National Systems Solutions Group has completed testing for the above referenced problem. Engineering has escalated this issue to the Engineering
Center in Japan for review and possible correction.
Note: If you are viewing this solution via the web, please click on "Notify me when this solution changes" for an automatic email that will be sent to you when
this solution is updated.
For phone advisors, please attach to this solution for an automatic E-mail that will be sent to the technician when this solution is updated. End the call with
call code "ESC_BT.

Solution ID TAUS0648137EN00 Solution Usage 3

Description
Soft upper fixing roller to improve the image quality of halftones and reduction in orange peel effect on large solid black areas (Optional Upgrade).

Solution
Refer to bulletin 5136 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0648410EN00 Solution Usage 3

Description
Blank display with only the Power Saver light blinking while flashing the machine.

Solution
CAUSE: An interruption occurred during the flashing process.

SOLUTION: With the machine in this condition, resend the Image firmware file.

Solution ID TAUS0648670EN00 Solution Usage 3

Description
How to allow for 3 hole punch to be selected as needed by a function key but not a machine default setting using (version 20 firmware or above).

Solution
Use the following procedure to allow for 3 hole punch to be selected as needed by a function key, but not a machine default setting using Version 20 firmware:

1. This function calls mode memory directly from the function area of the [COPY] screen.
2. Set function keys to accomodate special features
From the Utility mode,
Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

8
 bizhub PRO 1050
Select [01 System setting]-[08 Function key setting].
Select a key to register (for example, F2) and a memory to register.
(for example, 05 Job5) and press Entry.
(Note: You must save settings as a memory mode beforehand)
Press [OK].

In the function area of the [COPY] screen, the Mode memory you have set appears.
(If you press this function key, the memory is called.)

3. How to delete function keys

From the [Function key setting] screen, select a function you wish to delete and
press [Delete].

When the confirmation dialog pops up, press [Yes].

The function key is deleted.

Solution ID TAUS0648726EN00 Solution Usage 3

Description
FD-501/SD-501 corrected values of folding position.

Solution
Refer to bulletin 5182 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0648949EN00 Solution Usage 3

Description
How to retrieve documents scanned as PDFs when using the TWAIN driver.

Solution
The TWAIN driver can only retrieve files scanned as TIFF*

* Trademark ownership information

Solution ID TAUS0649177EN00 Solution Usage 3

Description
Tray 4 detects 8.5x11R paper as A4R. All other paper sizes are properly detected.

Solution
CAUSE: The machine has been programmed to exclude 8.5x11R from the search size set and substitute A4R.

SOLUTION: To program the search size set to include 8.5x11R, perform the following:
1. Power the copier ON and touch [MACHINE] on the touchscreen.
2. Touch [Paper Set] on the touchscreen.
3. Touch [Tray Setting] on the touchscreen.
4. Touch [Tray 4] on the touchscreen.
5. Touch [Size Setting] on the touchscreen.
6. Touch [Search Size Set] on the touchscreen. The search size set screen will be displayed with the detectable paper sizes highlighted.
7. Touch [8.5x11R] on the touchscreen.
8. Touch [OK] on the touchscreen.
9. Touch [OK] on the touchscreen.
10. Touch [Close] on the touchscreen.
11. Touch [Close] on the touchscreen.
12. Touch [COPY] on the touchscreen.

Solution ID TAUS0649981EN00 Solution Usage 3

Description
FS503, machine stops and asks to remove paper from exit tray eventhough the customer has been removing the copies from the exit tray as they are printed.

Solution
CAUSE: The 1050 uses an internal counter to determine the capacity of the finisher exit tray.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

9
 bizhub PRO 1050

SOLUTION: Special firmware is available to change the capacity limit of the exit tray to be determined by the lower limit sensor and not the 1050 internal
counter. Please install the following firmware:

1050 Image - 21-ULY0

FS503 - 20-ULY0

Once the firmware is loaded set dipswitch 37-4 to a 1.

Solution ID TAUS0650232EN00 Solution Usage 3

Description
Warming up message while tray is switched during copying or between jobs.

Solution
CAUSE: When tray is switched to a tray with different process control (fusing temperature/line speed), the fusing pre-rotation is performed, displaying
warming up message on the operation panel and print operation is interrupted.

SOLUTION: To avoid interruption by the fusing pre-rotation, perform the following before continuous printing:
Access [Utility] - [06 Administrator Setting] - [05 Copier/PrinterSetting]
1. Set [02 Continuous Print (Print)] ON.
2. Set [09 Continuous Print (Copy)] ON.
3. Set [04 Fixing Prerotation Set] OFF.
WARNING:
a. If [Continuous Print (Print, Copy)] are turned ON, next job is exited directly and stacked on the paper exit tray. As there is no interval, it would be difficult
to remove previous job from the tray.
b. If [Fusing pre-rotation Set] is turned OFF, the control is not performed when fusing temperature or line speed changes. Accordingly, when changing
from fusing temperature HIGH to LOW, paper curl may be increased or when changing from fusing temperature LOW to HIGH, insufficient fusing may occur.

Note: Even if this solution is performed, continuous printing will be interrupted by finisher operation when paper size changes or finishing mode changes.

Solution ID TAUS0652658EN00 Solution Usage 3

Description
FS503, part number for staple case not shown in Parts Manual.

Solution
Staple case (s/n 15AA43560).

Solution ID TAUS0653911EN00 Solution Usage 3

Description
Incorrect paper size is indicated for all paper trays.

Solution
To adjust the paper size settings perform the following;
1. Enter the tech Rep mode.
2. Select [01 Machine Adjustment].
3. Select [01 Tray adjustment].
4. Select the tray to be adjusted. Using tray 1 as an example, Tray adjustment (tray1) -1 will be displayed.
5. Open tray 1 and move the side guides to there Maximum Width. Now start moving the side guides inward and lien up the hash mark on the Side guide
with the 250 hash mark on the tray (If the side guide Hash mark exceeds the tray Hash mark the adjustment must be started over). Push the tray back in and
press the [START] button on the touchscreen.
6. Select [NEXT] on the touchscreen to display Tray adjustment (tray1) -2. Open tray one and move the side guides to there maximum Width. Now start
moving the side guide inward and lien up the hash mark on the Side guide with the A4/A3 hash mark on the tray (If the side guide Hash mark exceeds the tray
Hash mark the adjustment must be started over). Push the tray back in and press the [START] button on the touchscreen.
7. After all trays have been adjusted return to the main copy screen. For further detailed instruction refer to the adjustment section on the Field Service
Manual.

Solution ID TAUS0654413EN00 Solution Usage 3

Description
The 1050 outputs light copies from all modes after performing a PM.

Solution
CAUSE: The slit glass on the laser unit has a light coating of dust on it which affects the laser output.

SOLUTION: Clean the slit glass.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

10
 bizhub PRO 1050

Solution ID TAUS0655764EN00 Solution Usage 3

Description
Symptom: Would like to order an RC-501 toner recycling kit before the machine is ordered. Can this be done?

Solution
Solution: The RC-501 kit can only be ordered if the machine is exhibiting problems with toner contamination or low toner use.
You must send in the following information:
1:Mgmt lists 1 thru 4.
2: Service records.
3: Sample prints
4: An opened trouble kit for the problem.
Please send the above information to:
KMBS Engineering Dept.
C/O Russ Anselmo
550 Marshall Phelps Rd.

The Engineering department will determine if the kit is applicable to your problem.

Solution ID TAUS0638523EN00 Solution Usage 2

Description
Memory specifications, 1050.

Solution
The 1050 comes standard with 256MB of RAM and is not expandable. A 40GB hard drive is also standard.

Solution ID TAUS0638667EN00 Solution Usage 2

Description
How to enter Service Mode on the 1050.

Solution
There are two ways to enter Service Mode. Both are described below.

Method 1: With Power on Press Stop , 0 0 then Stop followed by 0,1.

Note: If a CE password has been configured it must be entered to access Service Mode.
The Service Mode Menu will apppear.

Method 2: With Power OFF press the Utility / Counter Button and power the machine ON.
Note: If a CE password has been configured it must be entered to access Service Mode.
The Service Mode Menu will apppear.

Solution ID TAUS0639855EN00 Solution Usage 2

Description
Paper Setting Table, 1050.

Solution
Paper Setting Table, 1050 .
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

Service Manual Paper Setting

Note: To view the link, Microsoft* Excel must be installed.

* Trademark ownership information

Solution ID TAUS0641647EN00 Solution Usage 2

Description
Part number for Transfer Separating Unit.

Solution
See KOM050293 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

11
 bizhub PRO 1050
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641977EN00 Solution Usage 2

Description
FS503, Correction of parts catalog.

Solution
See KOM050343 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642268EN00 Solution Usage 2

Description
FD501, paper weight specification for punching.

Solution
The maximum paper weight is 53lb bond or 199gsm.

Solution ID TAUS0642332EN00 Solution Usage 2

Description
There is a PostScript* error when processing a RDO formatted file %%[ ERROR:ioerror; OFFENDING COMMAND: readstring] %% is indicated.

Solution
CAUSE: Incorrect programming of software dipswitch 41-5.

SOLUTION: Software dipswitch 41-5 should be enabled by setting the value to ON.

* Trademark ownership information

Solution ID TAUS0642376EN00 Solution Usage 2

Description
FD-501, 2-hole punch failure where holes are not completely opened, causing J72-09 or J72-10 to occur.

Solution
See TNBT0500049EN01 , TNBT0500049EN01-Machines_with_no_screw_adhesion_afteradjustment.xls and
TNBT0500049EN01-Punch_protrusion_adjust_procedure.xls for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0643822EN00 Solution Usage 2

Description
FD501, how to adjust the punch protrusion amount.

Solution
Punch protrusion adjustment procedure
Note: To view the above hyperlink, Microsoft* Excel or Excel Viewer must be installed. Microsoft Excel Viewer 2003 can be downloaded for free from the
[[Microsoft Download Center| URL http://www.microsoft.com/downloads/details.aspx?FamilyID=c8378bf4-996c-4569-b547-75edbd03aaf0&displaylang=EN]].

* Trademark ownership information

Solution ID TAUS0644433EN00 Solution Usage 2

Description
FD501 manual fold buttons do not respond after a print job is completed.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

12
 bizhub PRO 1050

Solution
This has been corrected in Version 20 or higher firmware.

Solution ID TAUS0644521EN00 Solution Usage 2

Description
When recalling job from HDD the paper trays must exactly match paper settings as stored or the job cannot be output.

Solution
This operation was improved in Version 20 for the 1050. If any tray has the matching paper settings of the stored job the file can be output.

Solution ID TAUS0645347EN00 Solution Usage 2

Description
Poor fill on solids when copying or printing.

Solution
CAUSE: Poor drum ground.

SOLUTION: Check the drum bias. Normal bias is about 1.6 ohms. Replace the failed drum bearing.

Solution ID TAUS0645382EN00 Solution Usage 2

Description
How to print out the Management List for the 1050.

Solution
To print out the Management List perform the following:
1. From the top of the LCD press the 'Copy' button.
2. From the Op panel press the 'Utility/Counter' button.
3. From the OP panel press the following keys: Stop-0-0-Stop-0-1.
4. This will access the 'Service Mode Menu' select 05 for 'List Output'.
5. From the far right of the LCD select 01 for 'List Output'.
6. Ensure that 'Machine Management' is highlighted.
7. From the upper left of the LCD press the 'Copy' button.
8. Ensure the paper size is set for 8.5x11 and press the 'Start' button on the Op panel.
9. To exit this mode, from the upper right of the LCD press the 'Service' button.
10. From the lower right of the LCD press the 'Return' button.
11. From the LCD press the 'Exit' button then press the 'Exit' button again.

Page 4 of this print out list the ROM versions and controller base system code (it will not list the controller patches). For patch information print out the
Configuration Page.
Page 1 will list the engine software switch settings.

Solution ID TAUS0646740EN00 Solution Usage 2

Description
How to obtain a firmware capture log on the 1050.

Solution
Detailed instructions to obtain a firmware capture log.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647015EN00 Solution Usage 2

Description
FD501, can the punch/multi-fold unit be used as a terminating accessory?

Solution
The FD501 cannot be used by itself and attached to the 1050 as the terminating device. Finishing devices that can be attached are the FS503, LS502, or the
SD501.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

13
 bizhub PRO 1050
Solution ID TAUS0647271EN00 Solution Usage 2

Description
How to setup and connect the version 7.x MicroPress to a bizhub 1050.

Solution
Follow the instructions in the Setup Guide to configure the bizhub 1050 for use with the MicroPress. The bizhub 1050 will require a minimum firmware level
of 20 to support connectivity with the version 7.x MicroPress. The IC must be at a minimum level of 70.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647504EN00 Solution Usage 2

Description
Does PageScope Address Book utility version 1.6 support the model 1050?

Solution
The latest version of the PageScope Address Book utility available (version 1.6) does not support the model 1050.

Solution ID TAUS0647587EN00 Solution Usage 2

Description
SD501, how to properly position the bundle press over-winding prevention stopper gear (p/n 15AN-6890) when replacing the worm gear (p/n 15AN77270).

Solution
To properly position the bundle press over-winding gear, perform the following:
1. Lower the bundle press stage to the lower position .
2. Disconnect the lower drive from the worm gear (p/n 15AN77270).
3. Rotate the motor rotation shaft (p/n 15AN51220) using the green knob on the front side of the saddle stitcher (p/n 15AG57170) until the positioning hole in
the over-winding prevention stopper gear is aligned with the hold in the frame of the saddle stitcher. The hole will be position at the 12 o'clock position.
4. Install an M4 long screw or Allen wrench through the hole in the gear and the saddle stitcher frame to lock the bundle press over-winding gear into the
proper position .
5. Attach the lower worm gear and any other lower drive gears as necessary.
6. When reassembly is completed, remove the M4 screw or Allen wrench from the bundle press over-winding gear.

Solution ID TAUS0647689EN00 Solution Usage 2

Description
LS501, J74-19 during feed from main tray.

Solution
CAUSE: The Idling Shaft Assembly diameter is insufficient causing slippage to occur between shaft and bearing. The
shaft wears during operation and prematurely fails. The shaft position becomes unstable, affecting the belt tension and, as a result, drive is not transferred
correctly,

SOLUTION: Replace the original Idling Shaft Assembly with the modified Idling Shaft Assembly (p/n15AV-1280FOC). Refer to Bulletin Number 5101 for
additional detail.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0648379EN00 Solution Usage 2

Description
How to set the paper tray priority.

Solution
To set the paper tray priority, perform the following:
1. Power the copier ON.
2. Press the Utility/Counter key on the operation panel.
3. Touch [02 Function Setting] on the touchscreen.
4. Touch [01 Feed Tray Setting] on the touchscreen.
5. Touch [01 Feed Tray Auto Select] on the touchscreen.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

14
 bizhub PRO 1050
6. On the left hand side of the touchscreen, touch to highlight desired tray key, for each tray which is to be automatically detected when ATS/APS functions.
If, the tray key is not highlighted it will not be an ATS/APS available tray, nor will it be displayed on the right half of the touchscreen.
7. Tray keys specified as ATS/APS ON will appear on the right half of the touchscreen. Touch to highlight the desired tray key, and then change its priority by
using the up-down arrow keys.
8. Touch [OK] on the touchscreen to complete the setting.
9. Touch [Exit] on the lower left corner of the touchscreen to return to the normal copy mode.

Solution ID TAUS0649215EN00 Solution Usage 2

Description
CAN'T CONNECT THE COPIER PLEASE CHECK THE TARGET message when attempting to backup the main body HDD using NetBackupTool version 3.

Solution
CAUSE: The device connection is attached to the IC611 NIC interface rather than the main body NIC interface.

SOLUTION: Attach the device connection to the main body NIC interface. The default password is 00000000. Make sure the machine NIC is configured
before connecting it. It is suggested getting 2 TCP/IP* addresses at installation and setting them both up at the same time. Be sure to request 2 drops or a
small hub or switch to be able to have both NICs available at all times.
SPECIAL NOTE: Solution provided by Bill Campbell, R.S. Business Machines, Inc.

* Trademark ownership information

Solution ID TAUS0649417EN00 Solution Usage 2

Description
Unable to load System Code onto the CF Card after a Microsoft* Windows format.

Solution
CAUSE: Incorrect procedure. The CF Card contains an existing VXWorks* operating system. When performing a Windows format, VXWorks is deleted and
must be reinstalled. Windows Format is not needed to update the system code onto a CF Card.

SOLUTION: To install VXWorks, perform the following:

1. Insert the card into the CF Slot of IC611.
Note: Please make sure that the power supply is OFF.
2. Connect laptop to the IC611 serial port with a Null Modem serial cable (RS232c).
3. Run Terminal Software (i.e., HyperTerminal) and configure the following HyperTerminal session: Port: COM1, Baud Rate: 9600, Data: 8bit, Parity: none,
Stop: 1bit, Flow: none.
4. Power the copier ON while holding the 'k' button down on the laptop keyboard until the following message is displayed:
Press [a] or [s] . . .
5. Select the 'a' button , then press 'ENTER'.
6. Embedded-DOS will start, and then the following message shows up:
Boot from DOS-ROM . . .
YZ
abcdefghijklmnopqrstuvwxyz
Boot!

Starting Embedded DOS-ROM. . .

Current date is Tue 01-01-1980

Enter new date (mm-dd-yy):
7. Press the 'ENTER' key twice and the following will be displayed: [ A:\]
Note: Although Embedded-DOS requires Date & Time, it is not necessary to enter the time.
8. Enter the following command 'cfpat.exe', and press 'ENTER' (cfpat.exe is similar to fdisk).
9. The following will be displayed: Restart & Format CF
10. Press 'ENTER'.
11. The [A:\] will be displayed.
12. Type the following command: 'vxformat.bat', and press 'ENTER'. Formatting will start and then VXsys will start loading into the CF Card.
13. The following will be displayed: formatting hard disk . . .
14. When [A:\] ipsys is indicated, VXWorks is loaded onto the card.
15. Remove the CF card and insert it into a card reader; drag and drop new system code files into the CF Card.

* Trademark ownership information

Solution ID TAUS0650035EN00 Solution Usage 2

Description
SC 23-15

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

15
 bizhub PRO 1050
CAUSE: One or more of the toner remaining sensors (PS32 and PS33) in the toner hopper are caked with toner resulting in false remaining toner detection.

SOLUTION: Access the sensors by removing the access plate (6 screws) behind the toner door on the lower left of the machine. Remove each of the 2
sensors and carefully clean the face of each.

Solution ID TAUS0650467EN00 Solution Usage 2

Description
Gray band from lead to trail 10mm wide towards the rear side of the machine.

Solution
CAUSE: Light leak. On 1050's not equipped the additional feed unit (PF701) it is possible for light to reach the drum carriage area through the vents on the
paper feed side of the machine.

SOLUTION: Move the machine to an area where it is not exposed to a direct light source or fashion a cover to block the vent to block the light leak.

Note: The cover must not interfere with machine ventilation

Solution ID TAUS0650787EN00 Solution Usage 2

Description
Can the accessory power cords be plugged directly into the wall power outlet?

Solution
The accessory power cords can be plugged directly into the wall power outlet.

Solution ID TAUS0650970EN00 Solution Usage 2

Description
SC49-01 and when printing the same job to 2 different machines, one prints the job right away and the other one takes time.

Solution
CAUSE: Incorrect settings.

SOLUTION: At the printer, make sure 'Spool' mode is set to 'Auto'. When printing from MicroPress:
Machine tab = Controller tab = 04- Spool, select 'Auto'

Solution ID TAUS0650987EN00 Solution Usage 2

Description
Power was lost during an ISW upgrade and now the operation panel display is blank with only the green power indicator LED lit.

Solution
CAUSE: The firmware is corrupt.

SOLUTION: Power the OFF/ON and then send the Image CB file which will restore the display on the touchscreen and the ISW process can be continued.

Solution ID TAUS0651032EN00 Solution Usage 2

Description
FS503, steps to prevent intermittent J72-20 as copies are being exited from the stacker unit.

Solution
Be sure all firmware is updated to the latest firmware versions available on the [[Konica Minolta FTP site| URL ftp://kbtdigital:kx15@ftp.konicabt.com]]. Clean
the finisher exit sensor and clean/lubricate all moving parts related to the stacker operation.

Solution ID TAUS0651801EN00 Solution Usage 2

Description
CHECK POWER AND CABLE message for SD501 at power up.

Solution
CAUSE: SD501 door switches not actuated.

SOLUTION: Make certain that the finisher doors are closed and the switches actuated. If the switches are actuated and the problem persists, check the

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

16
 bizhub PRO 1050
continuity. Replace the door switches (p/n 40AA85010) as needed.

Solution ID TAUS0652076EN00 Solution Usage 2

Description
LS502, SC76-04.

Solution
CAUSE: A damaged or missing gripper causing the grip conveyance home sensor (PS5) to not see the gripper.

SOLUTION: Replace the damaged or missing gripper parts. Refer to LS501/LS502 Technical Bulletin #5025 for installation assistance.
SPECIAL NOTE: Solution provided by Walter Yantz, KMBS Melville, NY

Solution ID TAUS0653132EN00 Solution Usage 2

Description
The IC611 Microsoft* Windows PCL* driver restricts users to 25 preset driver configurations.

Solution
CAUSE: An older version of the IC611 Windows PCL driver is installed on the workstation.

SOLUTION: Uninstall the existing Konica Minolta IC611 PCL driver from the system. After deleting the printer, please be sure to delete all of the appropriate
driver files. This can be accomplished by following these steps:
1. Open up the printers and faxes dialog box.
2. Select File.
3. Select Server Properties.
4. Select Drivers.
5. Highlight the Konica Minolta IC611 PCL driver.
6. Select Remove.
7. Now install version 2.3.0.2 of the IC611 PCL driver. This driver is available from the download selector as well as from the [[Konica Minolta FTP site| URL
ftp://kbtdigital:kx15@ftp.konicabt.com]].
Note: For additional information about how to manually remove printer drivers, refer to article number 135406 in the Microsoft Knowledge Base.

* Trademark ownership information

Solution ID TAUS0653285EN00 Solution Usage 2

Description
After installing engine firmware version 30, which implemented the extra tab ejection feature, tabs in the 2nd set are blank.

Solution
CAUSE: Image firmware bug.

SOLUTION: Install image control version 30-MCMO, which is available on the [[Konica Minolta FTP site| URL ftp://kbtdigital:kx15@ftp.konicabt.com]] to
correct this issue.

Solution ID TAUS0654061EN00 Solution Usage 2

Description
SC 53-07 Displayed at power up or SC 21-07 while making copies with jamming at the registration roller.

Solution
CAUSE: Transfer assist motor harness is pinched underneath the PTL bracket. This causes unknown ICP's to open on the ADU driver boards.

SOLUTION: Repair or replace transfer assist motor wiring harness (p/n 56UA90610), ADU driver board 1 (p/n 56UA-9070), ADU driver board 2 (p/n
56UA-9080) and 2 pin connector (p/n 56UA90740).
Note: As a temporary resolution turn off transfer assist motor in the software switch setting by changing Dip SW6 Bit 2 to a 1.

SPECIAL NOTE: Solution provided by Val Kenney. DSM SSD South Region.

Solution ID TAUS0654643EN00 Solution Usage 2

Description
FS503, SC77-25.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

17
 bizhub PRO 1050
CAUSE: A failed paper lift up gear and/or the intermediate roller open close motor (M25).

SOLUTION: Replace paper lift up gear (p/n 540077321) and/or the intermediate roller open close motor (p/n 15AAR71700).
Note: The operation of the intermediate roller and motor can be checked using I/O mode output code 72-56. When initiated, the intermediate roller should
perform a home search.

Solution ID TAUS0655406EN00 Solution Usage 2

Description
SD501, SC77-75 at power up.

Solution
CAUSE: The saddle stitching hold motor (M21) has failed and damaged the SDDB.

SOLUTION: To check the operation of the saddle stitching hold motor (M21), perform the following:
1. Press the Utility/Counter key.
2. Press Stop - 0 - 0 - Stop - 0 - 1.
3. Touch [04 Machine Condition] on the touchscreen.
4. Touch [01 I/O Check Mode] on the touchscreen.
5. Input code 48 using the numeric keypad.
6. Press the START key and observe the saddle stitching hold motor (M21) for movement. Replace the saddle stitching hold motor (p/n 15ANR72000) as
necessary.
7. If, the saddle stitching hold motor (M21) fails to move after replacement; the SDDB (p/n 15AN-9320) should be replaced.
SPECIAL NOTE: Solution provided by Brian Dolan, KMBS Boston.

Solution ID TAUS0655488EN00 Solution Usage 2

Description
What soft switches control faulty part isolation on the SD-501?

Solution
Soft switch 34 controls the following SD-501 functions.
34-0 controls the saddle stitcher faulty part isolation.
34-1 controls SD multi center fold faulty part isolation.
34-2 controls multi tri-fold faulty part isolation.
34-3 controls SD trimmer faulty part isolation.
34-4 controls SD connection/ sub trtay exit faulty part isolation.
For all the switches described above setting to a "0" is the normal setting. If set =1 the function is not available.

Solution ID TAUS0655767EN00 Solution Usage 2

Description
FS503, received (p/n SE952520) kit with three additional gears when odering a replacement paper lift up gear C15T701 (p/n 540077321).

Solution
Use the replacement paper lift up gear C15T701 contained in the SE952520 kit. The replacement paper lift up gear C15T701 and the other gears contained
in the kit are used together in the different areas of the machine. They have been combined into a kit to simplify ordering when replacement is required. Any
additional gears contained in the kit that are not needed can be saved for future use.

Solution ID TAUS0656450EN00 Solution Usage 2

Description
How to adjust the trimmer receiver movement count.

Solution
Verify that dipswitch 22-5 is set to 1 (tech rep mode) to display the Timmer Count Adjustment correctly.

To adjust the trimmer count, perform the following:

1. With the machine powered ON touch [MACHINE] on the upper right corner of the touchscreen.
2. Touch [Adjustment] on the touchscreen.
3. Touch [02 Finisher Adjustment] on the touchscreen.
4. Touch [06 Trimmer Count Adjustment] on the touchscreen. Select [700], [500], or [300] as the trimmer count setting.
5. Touch [OK] on the touchscreen.
6. Touch [RETURN] on the touchscreen.

Solution ID TAUS0639346EN00 Solution Usage 1

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

18
 bizhub PRO 1050
Description
Latest version system software, firmware, and print drivers, 1050.

Solution
The files are available on the Konica Minolta FTP site (ftp://kbtdigital:kx15@ftp.konicabt.com/).

Solution ID TAUS0640000EN00 Solution Usage 1

Description
Common Criteria ISO 15408 (IT Security Certification) status.

Solution
See TNI (Technical Notice & Information) TNBT0500006EN03 for status details.
Notes:
1. Common Criteria .
2. To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640134EN00 Solution Usage 1

Description
What are the default RAW Ports?

Solution
The default RAW Ports are:
1. RAW Port 9100 - standard default
2. RAW Ports 9112 - 9116
Note: These RAW ports can be configured to suit the customers needs. Please refer to Machine Manager Reference guide for more information regarding
RAW Port setting.

Solution ID TAUS0640157EN00 Solution Usage 1

Description
Security User's Guide, 1050.

Solution
[[bizhub PRO 1050 User's Guide (Security)|URL http://techweb.konicabt.com/tpm/media/user1050security.pdf]].
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640473EN00 Solution Usage 1

Description
Scan to PC (SMB) unable to send a TIF file, PDF functions correctly.

Solution
CAUSE: The switch to enable TIF is not enabled in 25 adjustment mode.

SOLUTION: Enable TIF scanning in 25 mode by turning on bit 42-0 or changing it to 1.

Solution ID TAUS0640480EN00 Solution Usage 1

Description
List of PJL Commands, 1050.

Solution
Perform a print to file of a job using the required function. Open the .prn file using a text editor. All the PJL commands will be listed. Create a second .prn file
without the function selected. Compare the commands to see which are used.

Solution ID TAUS0640598EN00 Solution Usage 1

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

19
 bizhub PRO 1050
Description
Troubleshooting Guide, 1050.

Solution
1050 Troubleshooting Guide (7.5 MB file)
Notes:
1. See Bulletin Number 5007 for details.
2. Also refer to the Bizhub 1050 pro Troubleshooting Reference Guide (20MB) which can be obtained from the [[Konica Minolta FTP site| URL
ftp://kbtdigital:kx15@ftp.konicabt.com]].
3. To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641019EN00 Solution Usage 1

Description
Machine won't auto select paper even though there is paper in the trays.

Solution
CAUSE: The paper weight/type is not set to 72-91gsm or Normal paper.

SOLUTION: Non standard paper weight/type will need to be manually selected.

Solution ID TAUS0641517EN00 Solution Usage 1

Description
J72-09 or J72-10, two-hole punch failure.

Solution
See TNBT0500049EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641555EN00 Solution Usage 1

Description
Machine settings revert back to default setting when pressing the Auto reset button.

Solution
CAUSE: Machine is set to full auto mode.

SOLUTION: Change the machine settings to Initial Settings. To change the machine to initial settings perform the following:
1. Select the Utility/Counter button.
2. On the display panel select [03. Copy Settings].
3. On the display panel select [1. Reset Settings].
4. On the display panel select [2. Reset Function Settings].
5. On the display panel select [Initial Setting].

Solution ID TAUS0642058EN00 Solution Usage 1

Description
How to set a finisher default output tray.

Solution
To set a default output tray perform the following:

1. Touch the utility key then, touch #3 (copy setting) on the next screen.
2. On the next screen, touch #1 (initial setting). The normal copy screen should now appear.
3. From the normal screen, touch (output applications) then touch (output tray).
4. Select the output tray desired as the default tray. Touch OK (3) times.
5. Touch #2 (reset function setting) and select (initial setting) and then (initial set).
6. This will set the selected output tray as the default.

Note: These settings only affect copier operations, default output tray must be set in the driver's properties when printings.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

20
 bizhub PRO 1050

Solution ID TAUS0642175EN00 Solution Usage 1

Description
Can the TWAIN driver retrieve PXN file format?

Solution
The TWAIN driver can only retrieve TIF format.

Solution ID TAUS0642217EN00 Solution Usage 1

Description
LS501, PLEASE REMOVE PAPER FROM STACKER at power up.

Solution
CAUSE: PS3 (stacker upper limit) or PS6 (paper empty) are on when tray is empty.

SOLUTION: Using diagnostics, verify the condition of the sensors. For PS3, use diagnostic code 73, P-07-P. LOW (L) should be displayed. For PS6 use
code 73, P-08-P. HI (H) should be displayed. If either sensor is in the wrong condition, check the wiring and actuator for the affected sensor.
Note: These checks should be performed with the stacker tray removed.

Solution ID TAUS0642793EN00 Solution Usage 1

Description
Physical size of 1050/1050P and each peripheral.

Solution
The following list is length measurements of the 1050/1050P for estimating space requirements:

1050/1050P Main body - 2'11" (35 inches).

PF701 Paper Feed unit - 2'8" (32 inches).
FD501 Folding and Punch unit - 1'4" (16 inches).
SD501 Booklet Finisher - 3'10" (46 inches).
FS503 Flat Stapling Finisher including exit tray - 2'10" (34 inches).
LS501/502 Stacker units - 2'7" each (31 inches).

Solution ID TAUS0642936EN00 Solution Usage 1

Description
There are two bags of developer inside the box of developer (order number 02UK), how many are installed into the 1050?

Solution
Both bags of developer are to be installed together, at the same time.

Solution ID TAUS0643284EN00 Solution Usage 1

Description
Do any finisher options require an AC power connection?

Solution
All of the finisher options' power is supplied by the mainbody 1050. A separate AC power connection is not required.

Solution ID TAUS0643297EN00 Solution Usage 1

Description
ISO 15408 common criteria compliance information, bizhub PRO 1050.

Solution
Konica Minolta is ISO 15408 compliant on the 1050 meeting EAL level 3. KMBS is in the process of updating the NIAP list to include the 1050. Please use
the Japan link as this is common criteria.
Here are some links:
Top Link
[[http://www.niap.nist.gov/cc-scheme/vpl/vpl_type.html| URL http://www.niap.nist.gov/cc-scheme/vpl/vpl_type.html]]
Japan site link for 1050
[[http://www.ipa.go.jp/security/jisec/jisec_e/c0019_it4027_ecvr.htm| URL http://www.ipa.go.jp/security/jisec/jisec_e/c0019_it4027_ecvr.htm]]

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

21
 bizhub PRO 1050
PDF documents explaining details are posted.

PRODUCT DESCRIPTION
This product (it is called "bizhub PRO 1050 control software (*1)", hereafter.) is the software installed with digital MFP (it is called "bizhub PRO 1050 series",
hereafter.) manufactured by Konica Minolta Business Technologies, Inc. and for the purpose of reducing the danger to be leaked the document data stored by
every user the Bizhub PRO 1050 control software prevents the document data from leaking in the function to use copier and printer etc. To protect the
document data, this software has "User BOX" function and several control capabilities, additionally high-confidential hard disk drive (HDD) with lock system
(*2) to store the document.Bizhub PRO 1050 control software is provided with bizhub PRO 1050 series.
Notes:
1. "bizhub PRO 1050 zentai seigyo software" for Japan and "bizhub PRO 1050 control software" are the same product with different calling name.
2. HDD has the password so that the hard disk cannot be removed and read in another equipment.

Solution ID TAUS0643388EN00 Solution Usage 1

Description
The MACHINE SETTING DATA IMPORT/EXPORT button located at http:// /goform/indexCE_en.html. does not operate. Accessing this results in the
following message "Access deny in the present machine mode".

Solution
CAUSE: The function of this link on the main body NIC was to allow the machine settings, counters, s/n, (information stored on the main CB) to be
downloaded then re-uploaded to the machine if necessary.

SOLUTION: This feature was disabled due to security concerns.

Solution ID TAUS0643422EN00 Solution Usage 1

Description
Unable to Scan-to-HDD, FTP, and SMB PDF documents over 1000 pages.

Solution
CAUSE: An erroneous anomaly with 1050/IC611 scanning option in which the scanning of package PDFs in excess of 1000 pages is not properly formatted
resulting in all pages being blank or the document may be unable to open. This problem does not occur with file format of TIF.

SOLUTION: A new version of IC-611 system code is now available to correct this problem.
The correction for this problem was applied to version 20-CMN0 and is incorporated into all above versions thereafter.
IC-611 system code is available for download on the following ftp site;
ftp://kbtdigital:kx15@ftp.konicabt.com/Black_White_Products/System_Code/IC-611/

Solution ID TAUS0643777EN00 Solution Usage 1

Description
Toner Spilling Using Higher Density Originals - 100% FOC Program.

Solution
Refer to bulletin 5024 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0645774EN00 Solution Usage 1

Description
The 7085 transfer separation wire is mistakenly enclosed in the PM kit.

Solution
See TNBT0500106EN01.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0646778EN00 Solution Usage 1

Description
Does Konica Minolta provide support for Equitrac* products?

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

22
 bizhub PRO 1050
Solution
For Equitrac technical support information please visit [[http://www.metrics.com/Support/| URL http://www.metrics.com/Support/]] or contact trained Support
Engineers by telephone at 519.885.2458, by fax at 519.746.7931 or via E-mail at support@metrics.com

Note: Technical Support is available Monday through Friday, 8 AM to 6 PM, EST.

*[[Trademark ownership information| FILE V:\\TEXT\\TRADEMRK.TXT NEW]]

Solution ID TAUS0647231EN00 Solution Usage 1

Description
SD-501, wrong installation of springs.

Solution
See TNBT0500126EN00.pdf and TNBT0500126EN00_spring_hook_status.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647584EN00 Solution Usage 1

Description
Can the complete ADU be ordered as a part?

Solution
After all troubleshooting options have been completed and the ADU has been determined unrepairable, the complete ADU (p/n 56UA-0101) can be ordered.

Solution ID TAUS0647748EN00 Solution Usage 1

Description
Version 20 firmware, system code and drivers for the 1050 and 1050P.

Solution
Refer to bulletin 5102 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

PURPOSE OF CHANGE:
1. To provide new functions and changes to bizhub 1050 specifications.

WHERE CHANGED: NEW FUNCTIONS

1. Tandem output support - Function to connect 2 x 1050 with network and to allocate job has been implemented.
2. PI insertion support - Insertion of paper set in PI tray has been enabled.
3. JobProofer support - Use of separately provided application (JobProofer: simplified edit) has been enabled.
4. Addition of HDD arbitrary page output function - Output of arbitrary page of file stored on HDD has been enabled.
5. Addition of thumbnail arbitrary page output function - Thumbnail display of arbitrary page of file stored on HDD has been enabled.
6. Addition of FTP/SMB transmission function of HDD stored file - FTP/SMB transmission of file stored on HDD has been enabled.
7. Addition of annotation - Outputting image after overlapping optional character string with serial number or date has been enabled.
8. CMS function support - CMS (Customer Maintenance Support) subject parts have been settable by user level.
9. Addition of function key - Direct calling of job registered on set memory (Max. 5) from the copy screen has been enabled.
10. Addition of front and back page position alignment adjustment function - Front and back page position alignment function by embedded pattern has been
enabled to use.
11. Addition of finishing device combination - Main body + SD-501 + FS-503 combination has been newly supported.
12. Support of file name overwriting when storing on HDD - Permission/prohibition of file name overwriting when storing on HDD have been supported.
Dipswitch 38-1=0: Prohibition of overwriting (file with the same name is created) (default) 38-1=1: 13. Permit overwriting (display of screen to select file name
change or overwriting)
14. Improvement of HDD folder screen - Folder which opens first on the STORE/RECALL screen has become selectable. 15. Dipswitch38-0=0: Personal
folder (default) 38-0=1: Common folder
16. Improvement of HDD reading tray condition - Current: When printing a job stored on HDD, if all tray conditions which are set at saving the job do not
match, it does not operate. New: When printing a job stored on HDD, if the condition of a tray used at saving the job matches, it outputs the job.
17. Improvement of operation when storing a job on HDD - Current: Output of a copy of the job is necessary. New: WAIT job can be finished by only storing
on HDD.
18. Mode change after outputting stored JOB - After proof output of a job stored on HDD, sort/group mode can be changed.
Continuous output of fold & staple and folding - Continuous output of Fold & Staple JOB and folding 1 sheet JOB has been enabled.
19. Addition of displaying item on the utility screen - Main body serial number display has been added on the utility screen.
Expansion of main body Web function - 1) [Machine manager setting] has been added on the main screen.
- With machine manager setting, edit of network scanner setting and import/export of setting content are possible.
- When [Section Authentication] is set as ON on [Authentication Method Setting], [Volume Track setting] in [Machine manager setting] can be used. Addition

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

23
 bizhub PRO 1050
of [Machine setting data Import/Export] in CE expansion function - The function can be used when the main body is in Service Mode. Backup/restore (except
counter related) of adjustment data are possible.
20. Improvement of operationally after detecting SD-501 output tray full status - After detection tray full status, it is not necessary to open/close the SD-501
left door.
21. Change of “ping” confirmation before main body NIC communication - As the network support under environment that ping cannot be used, “ping”
confirmation which is performed by main body NIC before communication has been skipped.
22. Improvement of image shift from printer - With image shift from printer driver, when [Use Printer setting] is used, independent setting of front and back
page has been enabled.

Correction of malfunctions
Following malfunctions have been corrected:
1. SC46-81 may occur with thumbnail display of large size image.
2. Main body NIC cannot respond to long character string that is returned by the specific POP server. (failure of GPRS modem)
3. When printing large amount of sets from printer, J94-01 may occur.
4. When continuous printing is conducted for A5 size+staple job, J17-08 may occur.
5. [SC80-01] occurs at reboot after IISW rewriting from Web browser.
6. When staple is specified for program job, order of output may become incorrect.
7. With fold & Staple + trim job, it may not become continuous job. - When printing a booklet + fold & staple + trim jobs, if number of pages (the number of
output sheets is 12 or less) and paper size are the same, machine temporarily stops between the jobs.
8. On the following conditions, machine temporarily stops between jobs due to SD/FS hardware limitations. 1) Paper size is different (with any mode) - Jobs
are not printed continuously. (Specifications: Side regulating operation is necessary.). (For example, in case 1st job is A3 and 2nd job is A4, the machine
temporarily stops before starting the 2nd job.) 2) Paper size is the same (succeeding job is 12 or less pages (output pages) and the number of pages is less
than the previous job) - Jobs are not printed continuously. (due to limitation of SD501 hardware) (For example, in case 1st job is 15 pages, 2nd job is 12
pages, 3rd job is 11 pages and 4th job is 10 pages, the machine temporarily stops before starting each job.)
9. With sheet insertion + repeat in designated order + stamp, stamp is not printed on one side page.
10. When outputting A4 image after turning ON continuous JOB of printer JOB, if copy paper is A4R, jobs are not output continuously.
11. On temporary stop, it may be controlled with paper type condition of tray 2.(Example: When large size paper is in tray 2, staple limit becomes 50 sheets.)
12. When printing a job specifying custom size, if the custom size paper is not set in the specified tray, size displayed on the guide screen differs from the
specified size.
13. After printing a job (printer), manual button of FD-501 does not response.

DRIVER CHANGES:
Newly added functions:
1. Creep Adjustment - function has been added - Creep Adjustment function: Page interval adjustment function for Booklet
2. With sheet insertion function, page insertion from PI tray is now available.
3. Tandem function has been supported.
4. SNMP Trap function has been supported - The same functions as Alert E-mail are available using SNMP protocol.
5. Following commands have been added as the function to support main body printer setting information using Port9100. INFO VARIABLES: Obtain
information of main body printer setting and such. DEFAULT: Update information of main body printer setting and such.

Correction of malfunctions:
1. IP locks up with specific file created by AS400.
2. When outputting PCL font list, bit map which is printed as typeface is enlarged. Also when font list is continuously output, IP locks up.
3. Bold characters of specific font (Tahoma font) are printed with Normal thickness.
4. When transmitting packet from specific print server, network is disconnected.
5. "PS error" occurs when printing under Windows2000+Apple Talk connected environment.
6. When sending continuous Job from PrintShopMail, Print Error appears on the spool screen of PC in the middle of Job.
7. Default setting of Pile Permission has been added on the basic setting screen of controller setting.
8. Staple with Page unit cannot be specified from specific application - (Planet Press (ledger sheet software)).
9. When printing JOB created with specific application (ARAMIS (accounting software)), only last page is printed as Overlay and Text separately.
10. When performing password print with Simple Chinese/Traditional Chinese, SC46-41 (JOB information is not stored on HDD) occurs.
11. Support of logout from Administrator mode when forced termination is conducted with Administrator mode (PSWC). Previously logout was performed
after set time by Administrator logout time. It has been changed to logout within max. of 70 seconds.
12. Display of paper feed tray information lacks depending on language (EFIGS). (PSWC)
13. After turning ON or OFF the security mode on the main body operation panel, when IC unit print controller firmware reboots automatically, OS: Vxworks
stops in process of startup and service call "SC49-01" (communication failure between main body and IC unit) may occur.
14. Gray scale image problem (failure of gradation process) of PS driver
15. With Scan to XXX, branch number section of divided TIFF/divided PDF file name has been changed from 4 digits to 5 digits.
16. When font type [Internal] is selected on the main body panel, font number buttons are grayed out and they cannot be selected.

Extended functions:
PDF Version 1.4 and 1.5 which are used for PageScope Direct Print has been supported. Support conditions:
1. Expand memory of IC unit print controller to 512MB.
2. Install PS chip of PS-502.
3. Upgrade version of programs (print control, image control) of the mainbody & accessory to 20.
Restrictions: Remaining problems
When printing specific PCL file, unnecessary line is printed.
If multiple jobs are sent when there is no paper on the main body side, Timeout occurs in the middle of sending operation and data cannot be sent completely.

* Currently analyzing.

Functional restrictions:
When turning OFF the main power switch of main body and turning it ON again, please leave for the interval of 10 or more seconds. If the interval of main
power switch OFF - ON is not enough, IC unit ending process finishes incompletely and IC unit cannot be recognized. As the result service call (SC49-01)

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

24
 bizhub PRO 1050
may occur. If "SC49-01" occurs, turn machine off by main power switch, leave for 10 or more seconds, then turn machine back on.

The maximum number of PCs that can access to PageScope Web Connection is 20. If more than 20 machines (number of PCs) access to PageScope Web
Connection, the response becomes slow or the connection to PageScope Web Connection becomes impossible.

Resolution of all TIFF direct printings are all assumed as 600dpi and printed since resolution reduction is not supported. If an original created with 200dpi is
printed, output size is reduced because of resolution difference. If dipswitch 42-5 is turned ON, it is not reduced and is output correctly.

PDF Ver.1.6 or later is not supported.

About simultaneous specification of Scan to HDD and Scan to Email/SMB/FTP, if an error (such as BoxFull) occurs with Scan to HDD, simultaneously
specified Email/SMB/FTP jobs are not transmitted. Also if an error occurs with any operations other than Scan to HDD (Email/SMB/FTP), simultaneously
transmitted jobs (Email/SMB/FTP) are also handled as error.

With Scan to HDD, multiple files with same name cannot be saved in one BOX. If saving file name already exists in BOX, the file which is saved after is
cancelled. If there is a file with the same name in the subject Box, change the file name.

Revision of individual version

Print control program Current New C1:14 - 20 C2:13 - 20
Image control program Current New I1:13 - 20 I2:13 - 20 I3:13 - 20 I4:13 - 20
Drivers PCL 1.01- 2.03 PSV 1.0.1.96- 2.0.1.0 PS2 1.01- 2.0 Mac 9x 1.01- 2.0 Mac 10x 0.0.10- 2.0

INSTALLATION:
The ISWTrns version which supports bizhub PRO 1050 related units is 3.50 or later. You can download the ISWTrns program from My Konicaminolta site.
Please refer to the Service Manual for the detailed procedure.
How to check version
You can check the version in the service mode, 08: ROM version. Please refer to the Service Manual for the detailed procedure.

IMPORTANT: - Users with the PS-502 PostScript Kit MUST install EM-701 256MB controller memory upgrade (item # 15BV) to enable the new functions.
Programs to be applied at the same time
Program name Version Note: Print control program 20 Released in this Bulletin Image control program 20 Released in this Bulletin Must be used with the
latest versions of accessory programs Drivers must be upgraded to support new functions

Latest program combinations

Combinations of bizhub PRO 1050 and other latest program version are as follows:
Product name Program name Ver. Note
Bizhub PRO 1050/1050P Print control program 20 1
bizhub PRO 1050 Image control program 20 2
bizhub PRO 1050P Image control program 20 2
DF-603 DF control program 11
FS-503 FS control program 20
LS-501/502 LS control program 12
FD-501 DF control program 20
SD-501 SD control program 20
IC unit Print controller firmware 20
Driver PCL PCL Driver 2.03
Driver PSV Visual Postscript Driver 2.0.1.0
Driver PS3 Adobe PS3 2.0
Driver Mac Mac 9x/10x 2.0

Notes
1. Individual print control program versions are displayed as follows on the LCD panel after rewriting this program. C1-20, C2-20 Note-2: Individual image
control program versions are displayed as follows on the LCD panel after rewriting this program. I1-20, I2-20, I3-20, I4-20
2. Please refer to the 1050 accessory readme files for corrections to the firmware for each accessory.

* Trademark ownership information

Solution ID TAUS0647907EN00 Solution Usage 1

Description
How to prevent toner spill/cleaning failure in high temperature environments.

Solution
To prevent toner spill and cleaning failure in high temperature environments, install C2: 20-EBK0. This controls black streak at minimum width when the
machine internal temperature becomes 45 degrees C or higher. This control is switched over by dipswitch setting 7-7 = 0.
Dipswitch 7-7 = 0: Control with temperature
1: No control with temperature
Download file name 56uac220ebk0p.exe.

Solution ID TAUS0647920EN00 Solution Usage 1

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

25
 bizhub PRO 1050
Description
Is post card copying or printing available?

Solution
Post card copying or printing is not available at this time.

Solution ID TAUS0648133EN00 Solution Usage 1

Description
How to detect the bizhub Pro 1050 with PageScope Job Spooler.

Solution
Set Discovery Network Range. Select "Discovery Now" button. Enter the TCP/IP* address manually if necessary. Make sure that at least version 1.0.5.6 is
being used which is available on the [[Konica Minolta FTP site| URL ftp://kbtdigital:kx15@ftp.konicabt.com]].

* Trademark ownership information

Solution ID TAUS0648340EN00 Solution Usage 1

Description
How to do tray pulls as well as ATS between Tray 4 and Tray 5 using the 1050P using PlanetPress*.

Solution
Set the trays in ATS as the same color and pull that color from PlanetPress. The following is how the 1050P is set up:
TRAY LABEL
1 Yellow
2 Blue
3 White
4 Pink
5 Pink
Set up the printer as the following:
1. Utility-Function setting - Feed tray- Feed tray auto selection=ALL trays in the following order, 4, 5, 1, 2, 3.
2. ATS Permit = ON
3. Auto paper type = Normal, 72-91gm (White, Yellow, Pink, Blue), No Hole-punch
Note: In PlanetPress, use the Ko1050u-1.ppd PPD. This PPD has been rewritten to include auto tray select. The only time to use it is for the entire
document, not for individual pages. Set the tray call to Printer default, fill in the appropriate color, type and weight and then select media selection. Obtain the
PPD from the [[Konica Minolta FTP site| URL ftp://kbtdigital:kx15@ftp.konicabt.com]] under Solutions/PlanetPress.

* Trademark ownership information

Solution ID TAUS0648452EN00 Solution Usage 1

Description
SD501, SC77-78 at power up. Saddle stitch mode is grayed out on the operation panel.

Solution
CAUSE: The SD501 is locked out due to a mechanical malfunction.

SOLUTION: In the service mode, set software settings 34-0 though 34-7 to 0.
To access the Service Mode perform the following;
1. Select Utility/Counter.
2. Select [Details].
3. Press stop-00-stop-01.
4. [07] System settings.
5. [01] Software switches

Solution ID TAUS0648567EN00 Solution Usage 1

Description
FD501 is reading 8.5x11 as 16k and 11x17 as 8k when loading paper in the PI.

Solution
CAUSE: Incorrect dipswitch setting.

SOLUTION: Change dipswitch 25-5 to 0.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

26
 bizhub PRO 1050
Solution ID TAUS0648711EN00 Solution Usage 1

Description
PF-701, tray lever movement not smooth. Cannot open other trays.

Solution
CAUSE: The tray lever is jammed in the pulled in condition, causing the machine to think the drawer is open.

SOLUTION: Please see the attached document to correct the damaged tray lever.

Solution ID TAUS0648718EN00 Solution Usage 1

Description
Failure of toner sealing plate assembly (56UA-5680). Toner spilling on image and conveyance unit.

Solution
CAUSE: Damaged toner sealing part.

SOLUTION: Replace toner sealing part #56UA-5680

Solution ID TAUS0648740EN00 Solution Usage 1

Description
Trying to upgrade the IC611 using the FTP method and when sending the BIN file, FILE NOT FOUND is indicated.

Solution
CAUSE: The PC O/S is set to hide extensions in folder options thus the BIN file extension can not be seen.

SOLUTION: To change the extension setting to be viewed perform the following:

1. Select My Computer and then select the hard drive.
2. Select Tools from the Tool bar and then Folder Options.
3. Select View and then deselect Hide File Extensions.

Solution ID TAUS0648986EN00 Solution Usage 1

Description
SC23-10 at power up.

Solution
CAUSE: Toner clogging in the toner recycling tube and toner hopper causing the drum unit to bind. After the toner has been cleaned and the unit is no
longer binding, the drum motor can not power ON in the I/O mode.

SOLUTION: Replace the PRCB (p/n 56UA-9020) and the Drum motor (p/n 65AA80020).
Note: Due to the binding in the drum area the drum motor may be damaged. It is recommended to replace both as a set. Failure to replace the Drum motor
may cause damage to the newly-installed PRCB.

Solution ID TAUS0649478EN00 Solution Usage 1

Description
How to delete a job stored in Mode Memory.

Solution
To delete a job stored in Mode Memory, perform the following:
1. Touch the Utility/Counter key.
2. Select 06, Machine Manager Setting.
3. Select 01, System Setting.
4. Select 05, Operation Prohibit Set.
5. Touch Lock/Delete Mode Memory.
6. Highlight the job to be deleted and touch the Delete option.
7. Touch OK to complete the process.

Solution ID TAUS0650002EN00 Solution Usage 1

Description
Unable to access Volume Track Setting when browsing to the mainbody NIC. Access denied based on authentication is displayed on the browser.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

27
 bizhub PRO 1050
Solution
CAUSE: User Authentification for Volume Track is set to ON.

SOLUTION: To correct the User Authentification settings, on the 1050 operation panel:
1. Select Utility
2. Select Machine Manager
3. Select User Authentification Volume Track
4. Select Authentification Method
5. Select Authentification Setting - verify the following:
User Setting = OFF
Section = ON
Section Name = ON

After making there settings recycle machine power from the main switch, then browse back into the main body NIC.
Volume Track Setting will now be available via the browser

Solution ID TAUS0650140EN00 Solution Usage 1

Description
FS503, when selecting left corner staple output, the staple is positioned 2.5 inches from the top of the page, toward the center of the copy.

Solution
CAUSE: Lack of lubrication on the stapler slide rails, which results in excessive drag on the stapler unit while being driven.

SOLUTION: Clean and apply a small amount of a fine lubricant to both the upper and lower stapler slide rails.

Solution ID TAUS0650233EN00 Solution Usage 1

Description
Trimming scraps build up at cutting board area of SD501 Booklet Maker.

Solution
CAUSE: The spring guide shaft and the spring inner diameter rub each other and the spring/shaft becomes damaged. If operation is continued without
lubricating the spring, the trash pressure plate cannot return to rear end and trash drops backside of the trash press plate. Due to this, trash may overflow to
the trimming blade area.

SOLUTION: Replace the springs if damaged (p/n 15AN52600 - open/close spring/left, p/n 15AN52610 - open/close spring/right). Please apply grease
between SD501 trash box shutter spring and guide shaft.
Note: Reccommended Grease Type: PLUS GUARD NO.2 (p/n 00GR00020). Lubrication has been applied in production from serial number: 15AN00050.

Solution ID TAUS0650234EN00 Solution Usage 1

Description
DF603, J65-02 after replacing RADF board.

Solution
CAUSE: The ADF sensor sensitivity adjustment and ADF centering sensor sensitivity adjustment are not performed.

SOLUTION: Perform ADF sensor sensitivity adjustment and ADF centering sensor sensitivity adjustment. Refer to III. Adjustment/Setting in the Service
Manual.
Notes:
1. It is described in the Service Manual to check completion of adjustment on the copy screen after performing thevADF sensor sensitivity adjustment. 2.
J65-02 may occur if ADF centering sensor sensitivity adjustment is not performed.
3. Therefore it is necessary to check completion of adjustment on the copy screen after performing both ADF sensor sensitivity adjustment and ADF
centering sensor sensitivity adjustment.

Solution ID TAUS0650374EN00 Solution Usage 1

Description
M5 (conveyance motor) and M13 (reverse/exit motor) do not operate during copy or print. When tested in diagnostics, the motors will come ON briefly, then
stop.

Solution
CAUSE: Parameter Board (PB) failure.

SOLUTION: Replace the Parameter Board (p/n 65AA-9120).

Note: In this case, when M5 and M13 tested in diagnostics the motors would run for approximately 2 seconds then stop. The LD (lock) signal measured from
M5 at CN207-3 remained HIGH (5V DC) while the motor was run briefly. Testing this signal on a known good machine - the signal drops to LOW while M5 is

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

28
 bizhub PRO 1050
running.

Solution ID TAUS0650457EN00 Solution Usage 1

Description
Drum coupling is difficult to remove. How can this be prevented?

Solution
1. When setting the drum coupling on the drum shaft, the key groove at the drum shaft edge is damaged by the key of the drum coupling. If this happens, the
drum coupling cannot be easily removed from the drum shaft.

2. When installing the drum coupling,

a. the rotation stopper (key) inside the coupling must be aligned with the key groove of the drum shaft.
b. align the convex part of the coupling with the concave part of the drum.
Note: If Step a. is done with a screwdriver, the edge of the drum shaft may be damaged by the edge of the key, the key or the edge of the key groove may
become malformed. As the result, the drum coupling becomes difficult to remove.
Countermeasure: Be sure to perform Step a. by hand first. After setting the coupling, rotate it slightly to ensure the key is properly fitted.
Perform Step b. using a Philips head screwdriver as usual.

Solution ID TAUS0650638EN00 Solution Usage 1

Description
Unable to print a duplexed job when recalling a stored job from the HDD; the job is copied using simplex.

Solution
To print out scanned to HDD jobs in duplex mode, perform the following:
1. After accessing the job, press the Wait Output Icon and press OK.
2. Select the MACHINE icon on the touchscreen (will be flashing red), and the MODE check screen will appear.
3. Select Copy mode.
4. Select CHANGE at the bottom of the touchscreen and select DUPLEX.
5. Press OK and then Start. The job will be copied using the duplex mode.

Solution ID TAUS0650990EN00 Solution Usage 1

Description
Part number for the write unit.

Solution
Write unit (p/n 56ua-6500).

Solution ID TAUS0651440EN00 Solution Usage 1

Description
Does the Post Inserter on the FD501 support page insertion in the middle of a copy run or print job?

Solution
The FD501 Post Inserter supports insertion in the middle of a copy run or print job if the machine is running current (2.0 or higher) version firmware, IC611
system code and 2.0 (or higher) PCL* and PostScript* (V) drivers.
Note: When printing, use the per page settings in the driver to select PI-1 or PI-2 and the appropriate page to be inserted.

* Trademark ownership information

Solution ID TAUS0651455EN00 Solution Usage 1

Description
J17-08 after installing the paper dust removing brush for the registration roller/Lw.

Solution
CAUSE: Improper installation.

SOLUTION: When installing the paper dust removing brush for the registration roller /Lw, be sure to insert it fully until it hits against the back. When not
inserted fully, the light path for detection of the registration sensor [PS40] will become blocked, thus resulting in a jam indication.

Solution ID TAUS0651748EN00 Solution Usage 1

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

29
 bizhub PRO 1050
Description
Poor Density during long runs.

Solution
CAUSE: Failed TCSB (Toner control sensor board).

SOLUTION: Replace the TCSB (p/n 55VA-9510).

Solution ID TAUS0651828EN00 Solution Usage 1

Description
How to delete a registered Paper Type.

Solution
To remove a registered Paper Type, perform the following:
1. Touch [MACHINE] on the touchscreen.
2. Touch [Paper Set] on the touchscreen.
3. Touch [Delete Type/Weight] on the touchscreen. Select the setting to be deleted.
4. Touch [Yes] on the touchscreen.
5. Touch [OK] on the touchscreen.
6. Touch [Close] on the touchscreen.
7. Touch [COPY] on the touchscreen to return to the normal screen.
Note: Firmware version 30 or higher must be installed for this feature to be available.

Solution ID TAUS0652104EN00 Solution Usage 1

Description
Unable to access the network settings for the main body NIC and the Network NIC and the icons are grayed out.

Solution
CAUSE: The softswitch for the main body NIC is not enabled.

SOLUTION: Enter Service mode and enable softswitch 22-0 to enable the main body NIC.

Solution ID TAUS0652406EN00 Solution Usage 1

Description
Part number for the read cover front, which is depicted on page 4 directly above item #3, front cover left (p/n 56UA12380), and item #12 front cover right (p/n
56UA12390), of the Parts Guide Manual, August 2004, bizhub PRO 1050, and runs the entire width of the machine, but has no part number assigned.

Solution
Read cover front (p/n 56UA12040).

Solution ID TAUS0652429EN00 Solution Usage 1

Description
How to set the machine for two counts for large paper.

Solution
To enable two counts for large paper, set software dipswitch 4-7 to 1. This will increment the total counter two clicks when running 11x17 paper. This setting
does not affect the PM counter.

Solution ID TAUS0652446EN00 Solution Usage 1

Description
PF701, kit number for the PF701 paper weight plates.

Solution
There is no kit number for the paper weight plates (p/n 56UE40700). The plates and the shoulder screws are ordered separately. The part number for the
screws is: 00Z193081.

Solution ID TAUS0652479EN00 Solution Usage 1

Description
The 2nd side of 8.5x11 copies only are skewed approximately 1/8th of an inch.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

30
 bizhub PRO 1050

Solution
CAUSE: The bottom plate locking spring is not latching the ADU properly.

SOLUTION: Inspect the bottom plate lock spring (p/n 55VA47360) for proper tension and alignment. Reform or replace the plate as necessary.
SPECIAL NOTE: Solution provided by Mitchell Osborn, KMBS Orange County.

Solution ID TAUS0652567EN00 Solution Usage 1

Description
How to perform Sheet Insertion with a job that is stored on the HDD.

Solution
To perform Sheet Insertion with a job that is stored on the HDD, perform the following:
1. Select the [RECALL] tab and highlight the folder that the job is stored in and select [OK].
2. Highlight the [Box Number] where the job is stored and select [OK].
3. Highlight the file and press the arrow i.e. [ ] that is pointing to the right to enter the desired job.
4. Select [Wait Output] and press [OK].
5. "Please input print quantity" message will be displayed. Using the number pad enter the desired quantity and select [OK].
6. After the job is recalled "continue to read' message will be displayed. Select [NO] if no further jobs are required.
7. The [MACHINE] tab will be flashing Red. Select the [MACHINE] tab. This will bring you to a [MODE CHECK] screen.
8. Highlight [Application] and select [Change]at the bottom of the screen.
9. Select [Sheet Insertion].
10. Select [Insertion Sheet].
11. Highlight the desired tray and select [Insert page settings].
12. Enter the desired page number where the insert will take place and select [Fix]. For multiple page inserts select the desired page number followed by a
(,) i.e. 4,6,10.
13. Select [OK] 4 times to return to the [MODE CHECK] screen.
14. Press [Proof Copy] and ensure that the job perform properly.
15. Select [CLOSE] in the [MODE CHECK] screen and pres [start] to print the entered quantity that was selected.

Solution ID TAUS0652607EN00 Solution Usage 1

Description
IKON PrintCenterPro 1050, PageScope Job Spooler does not recognize the PrintCenterPro 1050.

Solution
CAUSE: PageScope Job Spooler is not a supported application with the IKON version of the 1050.

SOLUTION: The applications found on the IKON PrintCenterPro 1050 User CD and Utility CD are the only ones that are supported;
User CD:
Network Management Utility Plug in
Peer to Peer Printing Tool
Job Proofer
Net Backup Tool
Direct Print

Utility CD:
Network Management Utility
NDPS Gateway
Network Setup

Solution ID TAUS0653005EN00 Solution Usage 1

Description
IP Unit for the 1050 PRO.

Solution
The IP Unit for the 1050 PRO is the IC611.

Solution ID TAUS0653133EN00 Solution Usage 1

Description
The 1050 'hard roller' versus the 'soft roller'.

Solution
The 'hard rollers' provide high quality output. Based on field test accounts for the bizhub PRO 1050, for most applications the 'hard rollers' are more than
acceptable. The 'soft rollers' (Service Bulletin 5136) will provide enhanced quality on solids and halftones, which is what commercial printers are most

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

31
 bizhub PRO 1050
focused on. The 'soft rollers' will be offered as an accessory for the bizhub PRO 1050. This is similar to what other major manufacturers in the marketplace
are doing. Pricing and availability have not yet been finalized at this time, but should be released soon. The Marketing Bulletin will announce the pricing, item
number, and any other support materials if necessary upon general availability.

Date: Monday, February 07, 2005

To: All Konica Minolta Sales
From: KMBS Marketing
Subject: bizhub PRO 1050 Roller Field Update
Product Marketing would like to issue a brief statement to keep the Sales Channels updated on the progress of updates for the bizhub PRO 1050. The subject
of this update will be a topic we spoke about at the bizhub PRO 1050 rollout-training sessions in December, the hard roller versus the soft roller.
First, let me reiterate that the hard rollers provide high quality output. Based on our field test accounts for the bizhub PRO 1050, we are finding that for most
applications the hard rollers are more than acceptable. The soft rollers will provide enhanced quality on solids and halftones, which is what Commercial
Printers are most focused on.
The plan for the soft rollers is to offer them as accessory on the price sheet for the bizhub PRO 1050. This is similar to the strategy taken by the other major
manufacturers in the marketplace. Pricing and availability have not yet been finalized at this time, but should be close to coinciding with the April ’05 start of
our new fiscal year.
We will send out a Marketing Bulletin announcing the pricing, item number, and any other support materials if necessary upon general availability in our
warehouses. Product Marketing will continue to provide updates like this on the bizhub PRO 1050, and other products going forward.
Good Luck and Good Selling!
Rich Latronica
Konica Minolta Corporate Product Marketing Management
Konica Minolta Business Solutions U.S.A., Inc.

Solution ID TAUS0653318EN00 Solution Usage 1

Description
Unable to update firmware on LS-501. Only stacker attached - no other finishers installed.

Solution
The LS-501 can not be the only finisher attached to the 1050 main body. If only one stacker is outfitted (no additional finishers) it must be the LS-502.

Solution ID TAUS0653391EN00 Solution Usage 1

Description
Part number for the SD501 trimmer blade and the trimmer board.

Solution
Blade (p/n 15AN-5700) and Trimmer board (p/n 15AN-52820).

Solution ID TAUS0653393EN00 Solution Usage 1

Description
Total electronic count reset procedure, 1050.

Solution
A KMBS policy change effective November 2004 prevents provision of information regarding electronic counter reset procedures for all current and future
products due to liability involved with potential fraud. The concern is that counters will be reset and the engine sold as new.

Solution ID TAUS0653666EN00 Solution Usage 1

Description
ASTM data.

Solution
Reference the ASTM Data Sheet document.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0653726EN00 Solution Usage 1

Description
J31-01 when copying from any paper tray.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

32
 bizhub PRO 1050
Solution
CAUSE: The registration motor (M17) has failed.

SOLUTION: To check the operation of the registration motor (M17), perform the following:
1. Access the I/O mode, output code 83, multimode 01 to energize the registration motor. The registration motor should rotate freely at 490mm/s.
2. If, the registration motor makes a loud noise and fails to rotate it has failed. Replace the registration motor (p/n 56UA-3860) as necessary.
SPECIAL NOTE: Solution provided by Steve Boerger, KMBS Chicago.

Solution ID TAUS0653775EN00 Solution Usage 1

Description
Information regarding the transfer assist function (PCS).

Solution
The transfer assist function is designed to improve transfer of the entire image area on the second side of papers with weights of 91g/m2 or less. Transfer
assist will not function with paper heavier than 91g/m2 or, single sided copies/prints.
New machine transfer/separation coronas have an 11inch wide transfer assist sheet installed but, must be enabled by setting software dipswitches 26-0 to
ON and 26-1 to OFF. If other sizes are needed, a different transfer/separation corona for the required size must be ordered.

If transfer assist for 8.5 inch wide paper is needed, the following items must be ordered:
1. Transfer/separation corona for 8.5 inch (p/n 56UE-9930).
2. Paper detection wiring/5 jumper with pink wires (p/n 56UA91650).
3. Relay wiring (p/n 56UA91600) - common for all sizes.
4. Tie wrap (p/n 00Z922440).
Notes:
a. Software dipswitches 26-0 and 26-1 must be set to ON (correspond to PCS) for sizes other than 11 inch.
b. For detailed installation instructions, refer to the 1050 Field Service Manual Version 2.0, pages 2-290 through 2-295.

Solution ID TAUS0653791EN00 Solution Usage 1

Description
Can registered paper types be deleted on the 1050?

Solution
The ability to delete registered paper types was implimented with version 30 for the 1050. To delete paper type, select the machine tab = paper set button =
delete paper type.

Solution ID TAUS0653803EN00 Solution Usage 1

Description
Rotation of image on custom size paper.

Solution
The following function has been implemented in version 30 firmware for custom size + fixed tray specified job which is sent from driver with short edge
feeding. Paper direction of paper which is set in the tray on engine side is judged. If it is set in long edge feeding direction, it is rotated to be short edge
feeding.

DIPSW17-7 = 0: Rotate 1: Does not rotate (default)

Solution ID TAUS0653804EN00 Solution Usage 1

Description
Can paper be output to a second LS, while paper is being removed from the first LS?

Solution
When two LS units are connected, while papers are removed from one LS unit, output to the other LS unit is now possible.

Solution ID TAUS0653860EN00 Solution Usage 1

Description
bizhub PRO 1050 TrueTwain Driver.

Solution
Refer to Bulletin #5391 for details.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

33
 bizhub PRO 1050
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0653971EN00 Solution Usage 1

Description
J15-05 displayed at power up.

Solution
CAUSE: Dirty PS95 (Pre-registration sensor /3).

SOLUTION: Power the machine OFF and clean PS95.

Note: The Service Manual Ver.2.0 Jam List indicates a problem with PS96 instead of PS95. Please refer to the Electrical Parts Layout Drawings for the
correct location of the sensor.

Solution ID TAUS0654060EN00 Solution Usage 1

Description
How to create a one-touch memory mode key on the touchscreen.

Solution
To create a one-touch memory mode key on the touchscreen, perform the following:
1. Program the machine with the desired settings.
2. Press the Mode Memory key.
3. Touch [Store] on the touchscreen.
4. Touch [OK] on the touchscreen.
5. Touch an open location on the touchscreen.
6. Touch [OK] on the touchscreen.
7. Input the job name using the keypad displayed on the touchscreen.
8. Touch [OK] on the touchscreen.
9. Touch [OK] on the touchscreen.
10. Press the Utility/Counter key.
11. Touch [01. System Setting] on the touchscreen.
12. Touch [08. Function Key Setting] on the touchscreen.
13. Touch an open one touch setting location [F1 through F5] on the touchscreen.
14. Scroll through the stored memory mode jobs and highlight the desired job that a one-touch memory mode key is desired.
15. Touch [Entry] on the touchscreen.
16. Touch [OK] on the touchscreen.
17. Touch [Exit] on the touchscreen.

Solution ID TAUS0654147EN00 Solution Usage 1

Description
Is printing via NDPS (Novell* Distributed Print Services) supported?

Solution
NDPS is supported using the Novell Gateway in a TCP/IP* environment with the IC611 with the following prerequisites:
1. Supervisory rights in the container where the printing objects will be created.
2. Access to the NetWare administrator utility.
3. NDPS must be installed on the NetWare server.
4. The most current service pack installed on the server.
5. The most current version of NDS and NDPS installed on the server.
6. The most current version of system software in the IC unit.
7. The most current version of firmware in the main body unit.
8. NDPS Broker must be running on the server, if not type: Load Broker at the server console.
9. The most recent version of Novell's Client32 installed and running on computer used for this configuration.
Notes:
1. Please review the NDPS installation procedure .
2. To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0654171EN00 Solution Usage 1

Description
Side 1/Side 2 individual adjustment for page numbering position.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

34
 bizhub PRO 1050

Solution
With page numbering position adjustment of page printing function, selection to shift the printing page number either to the same direction or to the opposite
direction on 1st and 2nd sides has been enabled.

Other than Booklet

DIPSW28-2=0: Shift to the opposite direction to 1st side (default)
=1: Shift to the same direction as 1st side
Booklet
DIPSW28-3=0: Shift to the same direction as 1st side (default)
=1: Shift to the opposite direction to 1st side

Solution ID TAUS0654175EN00 Solution Usage 1

Description
50g-61g/mm is indicated on the engine operation panel when sending job using Adobe* PostScript* driver

Solution
CAUSE: Firmware upgrade is required. When printing a job from Adobe PS driver with pause setting, even if paper weight is changed (specified) on the
driver side, 50g-61g/mm is displayed on the engine operation panel.

SOLUTION: This is corrected in firmware version 30 and above.

* Trademark ownership information

Solution ID TAUS0654176EN00 Solution Usage 1

Description
Can unnecessary tabs be ejected to maintain tab order?

Solution
Unnecessary tab output function has been implemented with version 30 firmware. Set button to enable this operation: Utility screen - Function Setting -
Each Function Setting - Needless Tab Paper Exit

Solution ID TAUS0654177EN00 Solution Usage 1

Description
How to prevent bypassing the [Stop Job/Continue] screen when pressing stop button.

Solution
Prevention of an operational error of the stop button has been provided. The interval of the [Stop Job/Continue] keys on the pop-up screen that appears at
stopping has been extended.

Solution ID TAUS0654187EN00 Solution Usage 1

Description
Can the touch panel adjustment button be disabled to prevent accidental changing or the setting data?

Solution
Prevention of an accidental operational error of the touch panel adjustment has been provided.

A dipswitch has been added to enable/disable [05. Touch Panel Adjustment] key on the Utility screen. If this dipswitch is set to [Invalid], it is possible to enter
[Adjustment mode] only by using the number 3 on the numeric keypad.

DIPSW21-5=0: Valid (default)

=1: Invalid

Solution ID TAUS0654189EN00 Solution Usage 1

Description
Can the file name/box name on the HDD be changed?

Solution
Change of file name/box name stored on HDD has been enabled with the web utility.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

35
 bizhub PRO 1050
Solution ID TAUS0654190EN00 Solution Usage 1

Description
What is the printable area of the IC611 on the 1050?

Solution
Printable Area: PCL* XL: 2.54mm (left, right, top and bottom without variation)
PCL 5e: 4.23mm (left, right, top and bottom without variation)
PostScript*: 2.84mm (left, right, top and bottom without variation)
314 x 460mm (The maximum paper size: 324 x 460mm)

* Trademark ownership information

Solution ID TAUS0654234EN00 Solution Usage 1

Description
SC46-06 after 100 pages are printed.

Solution
CAUSE: The Image Processing Board has failed.

SOLUTION: Reseat all connectors on the IMPB and replace as needed (p/n 56UA-9010).

Solution ID TAUS0654515EN00 Solution Usage 1

Description
J73-15 at power up.

Solution
CAUSE: A piece of paper is blocking PS54 (Bundle sensor /4).

SOLUTION: Visually inspect PS54 for paper or dust. Check PS54 in the input/output mode, code 71, multi-mode 67. In normal condition the sensor should
read LOW.

Solution ID TAUS0654614EN00 Solution Usage 1

Description
Is the Daily counter report showing the amount of copies, print, and total number of pages?

Solution
There is no Daily report with the counter functions at this time.

Solution ID TAUS0654653EN00 Solution Usage 1

Description
Part number for the RC501 waste toner collecting box.

Solution
RC501 waste toner collecting box (p/n 14RTR70700).

Solution ID TAUS0654662EN00 Solution Usage 1

Description
FS503, part number for the exit foam rollers.

Solution
Exit foam rollers (p/n 122H48251).

Solution ID TAUS0655304EN00 Solution Usage 1

Description
Unable to register the 1050 using PageScope Box Operator.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

36
 bizhub PRO 1050
The 920 and 1050 are not supported with the current version of PageScope Box Operator.

Solution ID TAUS0655371EN00 Solution Usage 1

Description
Machine will not auto select paper when copying even though paper is properly registered (weight/type is set to 72-91gsm and normal paper) in the trays.

Solution
CAUSE: ADF auto size is set to OFF.

SOLUTION: Enable ADF auto size:

From the Utility mode,
Select [03 Copy setting]-[02 Each function setting].
Enable ADF auto size
Press [OK].

Solution ID TAUS0655393EN00 Solution Usage 1

Description
How to turn on Needless Tab ejection?

Solution
To turn on needless tab ejection, perform the following;
1. Select Utility/ counter button.
2. Select [02. Function Settings].
3. Select [Each Function Setting].
4. Highlight [ON] for the Needless Tab Paper Exit.

Solution ID TAUS0656387EN00 Solution Usage 1

Description
SD501, Please Exchange the Trimmer unit of the saddle stitch.

Solution
CAUSE: The Trimmer unit has reached its life expectancy.

SOLUTION: Replace the Trimmer unit (p/n 15AN50920).

Note: The SD Trimmer edge and SD Trimmer Receive must be reset in the parts counter.

Solution ID TAUS0656411EN00 Solution Usage 1

Description
How to update the 1050 using the internet ISW method.

Solution
To update the 1050 and IC611 to current firmware via a LAN connect see 1050-920-internet-ISW-procedure

Solution ID TAUS0638484EN00 Solution Usage 0

Description
Site requirements, 1050.

Solution
Site Requirements 20 and 30 Ampere Machines . See also Konica Minolta Site Requirements Forms ( FO-9 and FO-10 ) which provide the site
requirements to which customers must conform before having any Konica Minolta 20 or 30 ampere models installed.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0638526EN00 Solution Usage 0

Description
Paper capacity, 1050.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

37
 bizhub PRO 1050
Solution
The main body trays have a capacity of 3000 sheets and the optional PF701 has a capacity of 6000 sheets for a total of 9000 sheets.

Solution ID TAUS0638666EN00 Solution Usage 0

Description
What versions of PageScope are supplied with the model 1050.

Solution
The following PageScope versions are supplied with the model 1050:
Netcare ver 5.2
NDPS Gateway ver 2.7
Network set up ver 3.1
Meta Console ver 2.3

Solution ID TAUS0638704EN00 Solution Usage 0

Description
How to set the TCP/IP* address for the internal controller NIC or the machine NIC.

Solution
To set the TCP/IP address for the internal controller NIC or the machine NIC, perform the following:
1. Press the "Utility/ Counter" button.
2. Press the 06 " Machine Manager Setting " Key.
3. Press the 04 "Network Setting " Key.
4. Press the 02 "Controller NIC Setting" Key or 01 for the "Machine NIC Setting".
5. Touch the 01 (TCP/IP ) key to enter the TCP/IP address, subnet mask and Default Gateway addresses.
Note: To have the new settings take effect, the sub switch and main power switches must be powered OFF. It is most important to wait 15 seconds before
powering the main and sub switches back ON.

* Trademark ownership information

Solution ID TAUS0638705EN00 Solution Usage 0

Description
How to Ping the NIC address from the Machine Manager.

Solution
To Ping the NIC address from the Machine Manager, perform the following:
1. Press the "Utility/ Counter" button.
2. Press the 06 " Machine Manager Setting" Key.
3. Press the 04 "Network Setting " Key
4. Press the 02 "Controller NIC Setting" Key.
5. Touch the 01 (TCP/IP) key.
6. Press the "NEXT" key 5 times. Select the "Network Test Ping Address " key.
7. Enter the TCP/IP* address ppreviously assigned to the NIC.
8. Press the "Send " key. A response of "Normal" should be indicated. If "Error" is indicated, verify the TCP/IP address entered and the network cable
connections.
9. Turn the sub switch OFF.

* Trademark ownership information

Solution ID TAUS0638706EN00 Solution Usage 0

Description
How to check the ROM version with the Security Function.

Solution
To check the ROM version with the Security Function, perform the following:
1. Press the Utility/Counter function while turning ON the Sub Switch. This will start the Service Mode Menu.
2. Press the "08 ROM Version" key. This will display the Sub menus.
3. Press "01 ROM Version". Check if ROM versions are the ones with the security function (i.e., Image Control I1: 11-0000 and up; IP Control P1: 10-0000
and up).

Solution ID TAUS0639854EN00 Solution Usage 0

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

38
 bizhub PRO 1050
Description
Check sheet for transportation of pre-installed machine.

Solution
Check sheet for transportation of pre-installed machine .
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0639889EN00 Solution Usage 0

Description
Startup parts list, 1050.

Solution
See Bulletin Number 4986.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640021EN00 Solution Usage 0

Description
The PS-502 User Software Printer driver CD (Version 1.0) does not contain the Adobe* PostScript* Installer for Macintosh* OS8.x - 9.x.

Solution
CAUSE: The PS-502 User Software Printer driver CD (Version 1.0) does not contain the Adobe PS Installer for Mac OS8.x - 9.x.

SOLUTION: The Adobe PS Installer for Mac OS8.x - 9.x. is available on the Konica Minolta FTP site .

* Trademark ownership information

Solution ID TAUS0640076EN00 Solution Usage 0

Description
Model 1050 unpacking caution.

Solution
CAUTION: Until further notice, when unpacking the model 1050, do not use the Slope Board shown in the ([[Installation Manual|URL
http://techweb.konicabt.com/tpm/media/1050install.pdf]], pg E-3, item #8 of the accessory parts) to roll the machine off the pallet. The board is not strong
enough to support the weight of the machine. When unpacking, it is recommended to use a forklift to remove the machine from the pallet. Once a serial
number cut-in becomes available, this solution will be updated as to when the board can again be used.

Solution ID TAUS0640145EN00 Solution Usage 0

Description
After adding the Adobe* PPD to PlanetPress*, the Advance Paper Handling feature shows blank entries for options.

Solution
CAUSE: Following the OpenUI commands in the PPD, there are two spaces before the procedure label. PlanetPress can not translate this and when the
form is being developed and the page options are being set, those options are not displayed. As an example, in the fourth line entry below, there are 2
spaces prior to the page size procedure label.
1 *% Paper Handling ===================
2 *% Use these entries to set paper size most of the time, unless there is
3 *% specific reason to use PageRegion.
4 *OpenUI *PageSize/Page Size : PickOne
5 *OrderDependency: 90 AnySetup *PageSize
6 *DefaultPageSize: Letter

SOLUTION: Remove the extra space from the line or obtain the [[modified PPD|URL http://techweb.konicabt.com/tpm/media/Modified_PPD.zip]].
CAUTION:
1. Attempting to modify any PPD file may result in corrupting the file. Always make a copy of the original prior to editing.
2. This issue ONLY applies to the Adobe PPD being used with PlanetPress. The file should not cause problems with any other tested application.

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

39
 bizhub PRO 1050

Solution ID TAUS0640156EN00 Solution Usage 0

Description
Network Scanner User's Guide, 1050.

Solution
[[bizhub PRO 1050 User's Guide (Network Scanner)|URL http://techweb.konicabt.com/tpm/media/user1050networkscanner.pdf]].
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640158EN00 Solution Usage 0

Description
Printer User's Guide, 1050.

Solution
[[bizhub PRO 1050 User's Guide (Printer)|URL http://techweb.konicabt.com/tpm/media/USER1050.pdf]].
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640219EN00 Solution Usage 0

Description
SC53-17 code.

Solution
See TNBT0500019EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640221EN00 Solution Usage 0

Description
J12-06 code.

Solution
See TNBT0500019EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640223EN00 Solution Usage 0

Description
'Please close right side cover' message does not appear even if the cover is open.

Solution
See TNBT0500019EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640231EN00 Solution Usage 0

Description
Where to get 1050 manuals.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

40
 bizhub PRO 1050
Solution
The 1050 manuals that are available can be downloaded from the LIBRARY section of MyKonicaMinolta. Select 'b&w printers/copiers' in the drop down menu
under [Select a product category:] and 'bizhub PRO 1050' in the drop down menu under [Select a model:]. Select 'Manuals' under the Service Tech Library
heading and then click on SUBMIT.

Solution ID TAUS0640476EN00 Solution Usage 0

Description
SC46-40 within 60 seconds of power up.

Solution
CAUSE: Failure of engine HDD.

SOLUTION: Replace engine HDD (p/n 56UA-9200).

Solution ID TAUS0640481EN00 Solution Usage 0

Description
Power consumption data, 1050.

Solution
See solution ID #42990 for a complete list of power consumption data for all models.

Solution ID TAUS0640547EN00 Solution Usage 0

Description
J17-07 in idle.

Solution
CAUSE: PS41 (leading edge PS) is blocked by paper or has failed.

SOLUTION: Inspect for paper by withdrawing the ADU unit and lifting handle 10B. If the sensor is not blocked by paper, check the sensor input using
diagnostic code 23-P-01-P. If H (HI) is displayed, the sensor has failed and must be replaced (p/n 56AA85520).

Solution ID TAUS0640621EN00 Solution Usage 0

Description
How many total E-mail addresses can be programmed?

Solution
A maximum of 500 E-mail addresses can be programmed.

Solution ID TAUS0640623EN00 Solution Usage 0

Description
How many FTP destinations can be registered?

Solution
Up to 500 FTP names can be registered.

Solution ID TAUS0640911EN00 Solution Usage 0

Description
Fusing cover installation instruction.

Solution
See TNBT0500022EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

41
 bizhub PRO 1050
Solution ID TAUS0640913EN00 Solution Usage 0

Description
Poor image quality. Marks on prints.

Solution
See TNBT0400011EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0640989EN00 Solution Usage 0

Description
Corrections for parts catalog.

Solution
See KOM050129 for details.
See KOM050130 for details.
See KOM050131 for details.
See KOM050132 for details.
See KOM050133 for details.
See KOM050134 for details.
See KOM050135 for details.
See KOM050136 for details.
See KOM050137 for details.
See KOM050138 for details.
See KOM050139 for details.
See KOM050140 for details.
See KOM050141 for details.
See KOM050142 for details.
See KOM050143 for details.
See KOM050144 for details.
See KOM050145 for details.
See KOM050146 for details.
See KOM050151 for details.
See KOM050152 for details.
See KOM050153 for details.
See KOM050154 for details.
See KOM050155 for details.
See KOM050156 for details.
See KOM050157 for details.
See KOM050162 for details.
See KOM050163 for details.
See KOM050164 for details.
See KOM050165 for details.
See KOM050166 for details.
See KOM050167 for details.
See KOM050168 for details.
See KOM050169 for details.
See KOM050170 for details.
See KOM050166 for details.
See KOM050172 for details.
See KOM050173 for details.
See KOM050174 for details.
See KOM050175 for details.
See KOM050176 for details.
See KOM050177 for details.
See KOM050178 for details.
See KOM050179 for details.
See KOM050180 for details.
See KOM050181 for details.
See KOM050182 for details.
See KOM050183 for details.
See KOM050184 for details.
See KOM050185 for details.
See KOM050188 for details.
See KOM050189 for details.
See KOM050190 for details.
See KOM050191 for details.
See KOM050192 for details.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

42
 bizhub PRO 1050
See KOM050193 for details.
See KOM050194 for details.
See KOM050195 for details.
See KOM050196 for details.
See KOM050197 for details.
See KOM050198 for details.
See KOM050199 for details.
See KOM050200 for details.
See KOM050201 for details.
See KOM050202 for details.
See KOM050203 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641062EN00 Solution Usage 0

Description
New destinations were set for FD501.

Solution
See KOM050205 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641118EN00 Solution Usage 0

Description
Correction for parts catalog (LS501/LS502).

Solution
See KOM050221 for details.
See KOM050222 for details.
See KOM050223 for details.
See KOM050224 for details.
See KOM050227 for details.
See KOM050228 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641151EN00 Solution Usage 0

Description
IC-Unit Field Maintenance Program Release (Ver.11).

Solution
See DLBT0500178EN00 .
Notes:
1. The latest version system software is available on the Konica Minolta FTP site .
2. To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641153EN00 Solution Usage 0

Description
Due to NIC hang-up, IC-Unit (print controller) of 1050 is dropped from the network.

Solution
See DLBT0500188EN00 .
Notes:
1. The latest version system software is available on the Konica Minolta FTP site .

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

43
 bizhub PRO 1050
2. To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641165EN00 Solution Usage 0

Description
Thermostat replacement precautions for all models using Faston Terminals.

Solution
CAUSE: Damage to the Faston terminal when replacing the thermostat to the Faston terminal can result in the generation of heat and cause the plastic
insulating material around the terminal to melt.

SOLUTION: See Bulletin Number 5005 for details.

Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641513EN00 Solution Usage 0

Description
Revision of FS503 control program (Ver.10 - 11)

Solution
See DLBT0500183EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641531EN00 Solution Usage 0

Description
Correction for parts catalog (FS503, page 14).

Solution
See KOM050261 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641534EN00 Solution Usage 0

Description
Parts correction, Illustration of Fuser Assembly.

Solution
See KOM050267 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641707EN00 Solution Usage 0

Description
LS502, VR adjustment at replacement of control board.

Solution
See TNBT0500042EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

44
 bizhub PRO 1050

Solution ID TAUS0641833EN00 Solution Usage 0

Description
FS503 interference with main tray caused by malformation of rear cover bend part.

Solution
See TNBT0500055EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641918EN00 Solution Usage 0

Description
Is Scan to E-mail supported in a Macintosh* environment running TCP/IP*?

Solution
Scan to E-mail is supported in a Macintosh environment running TCP/IP.

* Trademark ownership information

Solution ID TAUS0641976EN00 Solution Usage 0

Description
FS503, Correction for parts catalog.

Solution
See KOM050342 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641978EN00 Solution Usage 0

Description
FS503, Correction of parts catalog.

Solution
See KOM050344 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0641979EN00 Solution Usage 0

Description
Correction of parts catalog.

Solution
See KOM050345 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642198EN00 Solution Usage 0

Description
Konica Minolta bizhub 1050 driver MetaFrame Support Information.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

45
 bizhub PRO 1050
See TNBT0500065EN00 and Konica Minolta bizhub 1050 driver Result of Evaluation with MetaFrame for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642200EN00 Solution Usage 0

Description
SC21-05 and/or SC33-02.

Solution
CAUSE: Loss of 24V DC to the ADU driver boards due to a broken wire in the movable wiring harness from the ADU unit to the printer control board.

SOLUTION: Check for 24V DC at CN500-1 and CN501-1 on ADUDB1. If no voltage is present, inspect the wiring in the movable harness from the ADU unit
to the printer CB and DC power supply. Repair any visible breaks in the wiring. If nothing visible is found, replace the harness (p/n 56UA90600).

Solution ID TAUS0642252EN00 Solution Usage 0

Description
Cannot access the controller web utilities.

Solution
CAUSE: PageScope Web Utilities (PSWC) is not enabled on the 1050.

SOLUTION: To enable PSWC, perform the following:

1. Press Utility/counter button.
2. Select Machine Manager Setting.
3. Select Network Settings.
4. Select Controller NIC Settings.
5. Select #13 PSWC.
6. Set to: Use.

Solution ID TAUS0642278EN00 Solution Usage 0

Description
When sending RDO images, a readstring offending command error is printed.

Solution
CAUSE: Incorrect software switch setting.

SOLUTION: Change switch setting 41-5 to 1.

Solution ID TAUS0642374EN00 Solution Usage 0

Description
Revised Paper Setting information page from Service Manual.

Solution
See TNBT0400018EN02 and TNBT0400018EN02-Service_Manual_Paper_Setting_Ver.2.0.xls for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642378EN00 Solution Usage 0

Description
Gear breakage when 'Please load paper in Tray' is displayed.

Solution
See TNBT0500068EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

46
 bizhub PRO 1050

Solution ID TAUS0642380EN00 Solution Usage 0

Description
J17-08.

Solution
See TNBT0500069EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642382EN00 Solution Usage 0

Description
Handling care of intermediate toner hopper.

Solution
See TNBT0500070EN02.pdf and TNBT0500070EN00-HandlingCareOfIntermediateTonerHopper.xls for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642523EN00 Solution Usage 0

Description
FS-503, When mounting the rear cover of FS-503, bending part of the rear cover is caught by electron device (R140/ICP6) on the Finisher board (15AA-932)
and it may lead to breakage of the electron device.

Solution
See TNBT0500052EN02 and TNBT0500052EN02_R140_ICP6_installation_position.xls for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0642577EN00 Solution Usage 0

Description
How to obtain the NIC MAC address.

Solution
The MAC address will be printed on the KN status page or, it can be obtained by browsing to the IP, then click on Detail, and then clicking on Interface
Information.

Solution ID TAUS0642579EN00 Solution Usage 0

Description
FS503, when the finisher reaches capacity and is emptied, the copy/print job cannot be restarted.

Solution
CAUSE: This can be caused by corrupted firmware.

SOLUTION: Re-flash the machine and all peripherals with the latest firmware available.

Solution ID TAUS0642607EN00 Solution Usage 0

Description
Print jobs are stuck in the queue as the Microsoft* Windows server or workstation is waiting for machine status to change to ready (from the feedback
condition of Add Paper - for example).

Solution
CAUSE: SNMP status enabled on the print driver installed on the server. With this enabled the print queue constantly monitors SNMP printer feedback (door
open, paper tray empty, etc.). The feedback from the machine may not be in real time resulting in locking the print queue on the server or workstation hosting

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

47
 bizhub PRO 1050
the printer.

SOLUTION: Disable SNMP status on the print driver.

1. From the printers folder, highlight the printer object, right click and select properties.
2. Select Ports
3. Configure Port.
4. Uncheck SNMP Status Enabled.

* Trademark ownership information

Solution ID TAUS0642731EN00 Solution Usage 0

Description
Is tab printing available on a Macintosh*?

Solution
Tab printing is not available on a Macintosh as there are no options in the driver for tab setup or printing.

* Trademark ownership information

Solution ID TAUS0643233EN00 Solution Usage 0

Description
SC92-01 and SC92-02.

Solution
CAUSE: ADU roller, pin and gear. The elongated hole in the shaft is due to combination of the forward and backward (reversible) motion of the roller.

SOLUTION: Replace ADU roller, pin, and gear. Conveyance roller (p/n 56UA47410), ADU conveyance pulley (gear) (p/n 55VA76521), Pin (p/n
55VA48500).
SPECIAL NOTE: Solution provided by Kenny Tomlin, Branch Technical Manager, KMBS San Bernardino, CA.

Solution ID TAUS0643367EN00 Solution Usage 0

Description
What version of Scantrip will support the 1050?

Solution
Scantrip version 2.1 for Microsoft* Windows is currently available. This is a free upgrade to registered users and requires version 1.7 to be installed and
registered on a PC prior to installing version 2.1.

* Trademark ownership information

Solution ID TAUS0643381EN00 Solution Usage 0

Description
When using Remote Mail Notification, INVALID PASSWORD (and no data) is received by the recipient of the email sent from the machine.

Solution
CAUSE: The CE Password setting on the engine's Email setting page must to be used in the subject heading of the email sent to the machine requesting the
remote mail notification.

SOLUTION: Enter the CE Password in the subject heading of the email.

Solution ID TAUS0643778EN00 Solution Usage 0

Description
Change of Gripper Assembly - 100% FOC Program.

Solution
Refer to bulletin 5025 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

48
 bizhub PRO 1050

Solution ID TAUS0644244EN00 Solution Usage 0

Description
Change of supply parts. Potention meter assembly.

Solution
See KOM050500 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0644246EN00 Solution Usage 0

Description
Part number of Spring (stacker paper exit section).

Solution
See KOM050507 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0644248EN00 Solution Usage 0

Description
Correction of Parts Guide Manual, Registration unit and Fixing unit.

Solution
See KOM050513 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0644250EN00 Solution Usage 0

Description
Part number for external parts.

Solution
See KOM050515 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0644253EN00 Solution Usage 0

Description
Part number of Caster.

Solution
See KOM050531 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0644284EN00 Solution Usage 0

Description
Once a job is run, another job cannot be started until the job in the finisher is removed.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

49
 bizhub PRO 1050
Solution
CAUSE: Continuation of print/copy has not been enabled.

SOLUTION: To allow multiple jobs to be run without having to empty the finisher(s), perform the following:
1. Press the Utility/Counter key then select 06, Machine Manager Setting.
2. Touch 05, Copy/Printer Setting.
3. Touch 02, Continuation Print (print) and turn ON.
4. Touch Cancel then Touch 09, Continuation Print (copy) and turn ON.
5. Press Exit until the normal screen appears.

Solution ID TAUS0644405EN00 Solution Usage 0

Description
FS-503 interference with main tray caused by malformation of rear cover bend part.

Solution
See TNBT0500055EN01 and TNBT0500055EN01_FS503_rear_cover.jpg for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0645771EN00 Solution Usage 0

Description
FD-501, error correction.

Solution
See KOM050832.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0646543EN00 Solution Usage 0

Description
Unable to print from VMS environment to 1050 / ic611 in VMS OpenVMP Dec Vax DCPS environment.

Solution
Set Appletalk to ON and spooling to OFF.
Note that the entire machine (both power switches) must be recycled after changing the spool setting.

Solution ID TAUS0646923EN00 Solution Usage 0

Description
Following a Novell* NDPS or iPrint installation, the Windows* print driver is configured with default settings ONLY on the client workstation.

Solution
CAUSE: Novell NDPS or iPrint drivers are migrated from the Novell server to clients in a non-configured format. This is because the driver is not actually
installed on the Novell server. In the Novell environment, the server simply holds, and then pushes the non-configured driver files to the client. In a Windows
server environment, the Windows driver is installed on the server and can be configured prior to roll out to the clients.

SOLUTION: It is possible to roll-out configured drivers from in a Novell environment. Novell's ZenWorks* allows the Novell administrator to create a snapshot
of a client workstation before and after the driver is installed and configured. This snapshot can then be migrated to the user's workstations resulting in a
configured driver installation.

Using ZenWorks to migrate a configured driver will vary based on Netware version, ZenWorks version, NDPS version and Windows client version. Therefore
step by step instructions to perform this operation are not available. The Novell administrator at the location would be responsible for implementing this
procedure.

[[Third party print driver configuration applications| URL http://www.printerpropertiespro.com]] for Novell are also available. Please consult the vendor(s) for
implementing these solutions.

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

50
 bizhub PRO 1050
Solution ID TAUS0647233EN00 Solution Usage 0

Description
Caution of connector banding.
SC77-68

Solution
See TNBT0500128EN00.pdf and TNBT0500128EN00_SDDriveBoard.xls for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647265EN00 Solution Usage 0

Description
FS-503, Countermeasures against abnormal sound (Motor mounting plate B).

Solution
See KOM051220.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647267EN00 Solution Usage 0

Description
SD-501, Countermeasures against abnormal sound (Driving shaft holder 6).

Solution
See KOM051253.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647620EN00 Solution Usage 0

Description
What Level of system code needs to be installed for MicroPress* to operate normally?

Solution
In order for MicroPress to operate, version 70 or higher system code need to be installed on the IC611.

* Trademark ownership information

Solution ID TAUS0647660EN00 Solution Usage 0

Description
How to install a Windows 2000 or XP driver on an NT4 server.

NOTE: These procedures will not work with all Konica Minolta print drivers as the development of the NT driver may not have been done at the same time as
the 2000/XP drivers. The driver name MUST match between OS versions or this procedure will not function. Most of the newer drivers used common names
between the different OS versions and should work using these procedures.

Solution
Not all 3rd party OEM Windows 2000/XP print drivers can be installed on an NT4 server, but these are the procedures to install the driver if it is compatible
with this installation method..

Section 1: Installing a Windows 2000 or Windows XP Printer Driver

To install a Windows 2000 or Windows XP printer driver on a Windows NT server, follow these steps from a Windows 2000- or a Windows XP-based
computer on your network:

Note: If you are using either a Windows NT 4.0 driver or a Windows 2000 driver that is supplied by a third party, these steps may not work due to differences
in design or driver names.

You may also receive error messages when you are managing drivers on a Windows NT 4.0-based printer server from a Windows 2000- or a Windows

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

51
 bizhub PRO 1050
XP-based computer. For additional information, the symptoms section of this solution should be applied.

1. Click Start, click Run, and then type the Uniform Naming Convention (UNC) path for the Windows NT 4.0 print server (for example: \\Nt4srvname).

This action displays the shares on the remote computer.

2. Open the Printers folder. This action takes you into the printers folder on the remote computer.
3. Right-click the icon for the printer for which you want to add the Windows 2000 driver, and then click Sharing.
4. From the Sharing tab, click Additional Drivers, click the Intel/Windows 2000 option, and then click OK.

SYMPTOMS (If an error occurs when trying to manage the printer from Windows 2000 or XP)

If you try to manage a Microsoft Windows NT 4.0-based printer server from a Windows 2000-based computer to install an OEM version 3 driver, you may
receive the following error message:
The printer driver you selected is either not compatible with your current version of Windows, or it may not be available. Select a compatible driver from the
list, or contact your administrator for help.

WORKAROUND
To work around this behavior, place the version 3 printer driver's .inf file in the %SystemRoot%\Inf folder on the Windows 2000-based computer. After you do
this, you are prompted to provide a path to the driver installation files instead of receiving the error message.

Solution ID TAUS0647805EN00 Solution Usage 0

Description
FS503, to prevent J72-04, shape of the Entrance guide sheet has been changed.

Solution
See KOM051337.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647807EN00 Solution Usage 0

Description
To prevent the gate pin from coming off, length of the gate pin of the Paper guide (p/n 15AG55450) has been changed, and Solenoid press in force the
Solenoid support shaft assembly (p/n 15AG-7010).

Solution
See KOM051338.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647809EN00 Solution Usage 0

Description
To prevent J32-11 in the fixing section, the shape of the Paper detection part front has been changed.

Solution
See KOM051345.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0647971EN00 Solution Usage 0

Description
Cannot retrieve scanned documents using the TWAIN driver.

Solution
CAUSE: FTP server function is not enabled.

SOLUTION: Use the following procedure to enable FTP server function:

1. Press the utility/counter key.
2. Touch Machine Manager.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

52
 bizhub PRO 1050
3. Touch Network Setting.
4. Touch Controller NIC.
5. Next to FTP Server, touch USE to enable.

Solution ID TAUS0648078EN00 Solution Usage 0

Description
SC56-02 at power up

Solution
CAUSE: A poor connection between the operation unit and image control board.

SOLUTION: Inspect the wiring from the operation unit to the image CB.
Note: Normally the connection problem is related to the blue connector that is connected when mounting the operation unit during machine set up.

Solution ID TAUS0648080EN00 Solution Usage 0

Description
Blank display after machine set up.

Solution
CAUSE: A poor connection between the operation unit and image control board.

SOLUTION: Inspect the wiring from the operation unit to the image CB.
Note: Normally the connection problem is related to the blue connector that is connected when mounting the operation unit during machine set up.

Solution ID TAUS0648105EN00 Solution Usage 0

Description
CHECK SEVEN SHEETS OF OUTPUT COPY THEN PRESS START message.

Solution
CAUSE: The multi-feed sensor assembly in the registration unit is improperly adjusted or has failed.

SOLUTION: Perform the sensor adjustment as outlined in the bizhub Pro 1050 Field Service Manual beginning on page 3-62. If the problem remains,
replace the multi-feed sensor assembly (p/n 56UA-8400) and perform sensor adjustment.
Note: The problem may be more prevalent when running 3-hole punched paper.

Solution ID TAUS0648232EN00 Solution Usage 0

Description
Handling care of intermediate toner hopper.

Solution
Refer to bulletin 5110 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0648248EN00 Solution Usage 0

Description
When printing certain Microsoft Office* files using the PCL driver, lines or dots (hash marks) are printed on the edges.

Solution
CAUSE: The version 2.0 CML0 patch is not installed.

SOLUTION: Install the 1050 CML0 patch to correct this issue. The file is posted on the FTP site under main body firmware.

* Trademark ownership information

Solution ID TAUS0648420EN00 Solution Usage 0

Description

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

53
 bizhub PRO 1050
Cautions when replacing/cleaning the bizhub PRO 1050 separation wire.

Solution
See Bulletin 5152 for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0648710EN00 Solution Usage 0

Description
Light copies occur after replacement of a broken transfer corona wire.

Solution
The ADU board failed. Replace the ADU board.

Solution ID TAUS0648720EN00 Solution Usage 0

Description
Assembly failure of APS sensor.

Solution
Refer to bulletin 5177 details.
Note: To view the above PDFs, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0648866EN00 Solution Usage 0

Description
The SD-501 will only staple and fold 25 sheets of 20 lb. paper. The specs say it should fold more.

Solution
The limitation on the number of pages that can be folded and stapled is determined by the paper weight and paper type.
13 to 20 lb paper max is 50 sheets including a cover.
24 lb. paper max is 30 sheets
28-35 lb paper is 20 sheets,
36-43 lb paper max 15 sheets
60-74 lb cover is 10 sheets.
80-91 lb cover is 5 sheets.
If you are using COATED papers the following limits apply.
13-20 lb. coated paper is 25 sheets max
24 lb coated paper is 15 sheets max.
28-35 lb. coated paper is 10 sheets max.
and 36-43 lb coated paper is 5 sheets max
The paper tray settings will obviously have an affect on the limits stated above. i.e. If you have 20lb paper installed in a tray but the tray is configured for
20lb. coated paper you will have a limit of 25 sheets instead of the expected limit of 50 sheets.

For more a detailed explanation to the SD-501 User's reference Guide pages 1-15 and 1-16.

Solution ID TAUS0649044EN00 Solution Usage 0

Description
Lever support shaft change (tray).

Solution
See KOM051596.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649046EN00 Solution Usage 0

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

54
 bizhub PRO 1050
Description
Abolition of Polyslider (developing unit).

Solution
See KOM051597.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649062EN00 Solution Usage 0

Description
When scanning to SMB, the 11x17 scan is reduced and shifted.

Solution
CAUSE: Corrupt system software.

SOLUTION: Use the original CF card containing the older version (11) code. Use a Sandisk CF Card adapter with a USB connector to coonect to a PC.
Delete the original files from the CF card. Go to the [[Konica Minolta FTP site| URL ftp://kbtdigital:kx15@ftp.konicabt.com]] and copy down to the PC the
latest version (20) code. Expand the files. Use the drag and drop method to copy the new expanded files to the compact flash card. Install the card and
power up. The new software will be recognized.

Solution ID TAUS0649089EN00 Solution Usage 0

Description
Fan auxiliary plate rear change (tray).

Solution
See KOM051538.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649118EN00 Solution Usage 0

Description
SC46-40.

Solution
CAUSE: A failed parameter memory board.

SOLUTION: Normally this code is caused by a failed main body hard drive HDD1. If replacing the HDD fails to correct the problem, replace the parameter
memory board (p/n 65AA-9120).
Note: Prior to replacement of the memory board, if possible, print adjustment lists and management lists as this will assist in reprogramming the machine.
SPECIAL NOTE: Solution provided by Walter Yantz, KMBS NY

Solution ID TAUS0649154EN00 Solution Usage 0

Description
After the front door is closed on LS-501 or LS-502, elevator tray does not lift.

Solution
The E-ring on the plunger of the paper press solenoid, SD8 E is in the wrong position preventing proper operation of the paper press arm actuator for PS6.

Rotate E-ring to clear metal bracket. This will correct the problem.

Solution ID TAUS0649371EN00 Solution Usage 0

Description
The SD-501 is generating a 72-81 error.

Solution
The bundle clip springs were applying too much pressure and not releasing the folded copies. Reversed the position of the springs. The change of the
bundle clip springs allowed the release operation to function normally.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

55
 bizhub PRO 1050

Solution ID TAUS0649381EN00 Solution Usage 0

Description
Can print jobs be sent to a hold queue like they can be sent to a Fiery controller?

Solution
The PCL and Visual P.S. drivers allow a number of choices for Print Output. They are Print, Secure Print, Save in User Box, Proof and Print and other
choices. To Access these choice go into the driver, select "Printing Preferences", choose the Setup Tab. Locate the "Output Method" selection. You will see
the choices described.

Solution ID TAUS0649491EN00 Solution Usage 0

Description
Unable to remove the drum coupling from the drum shaft.

Solution
See TNBT0500241EN00.pdf , TNBT0500241EN00_NewProcedure.pdf and TNBT0500241EN00_ResultOfAnalysis.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649503EN00 Solution Usage 0

Description
To prevent toner spilling, the developing cover assembly has been changed.

Solution
See KOM051726 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649539EN00 Solution Usage 0

Description
Strength improvement of pin (resist motor).

Solution
See Bulletin 5216 for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649569EN00 Solution Usage 0

Description
Release of bizhub PRO 1050/P version 2 (56YE/56ZE).

Solution
See Bulletin 06-GB-001 for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649627EN00 Solution Usage 0

Description
When upgrading or downgrading a print driver with a different version, the version number doesn't change after installing the new print driver. The old print
driver was removed prior to installing the new one.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

56
 bizhub PRO 1050
Some of our drivers have dll files that are loaded in memory. When a driver is deleted, the dll file is still loaded and cannot be overwritten. When a differnt
version of that driver is installed, the dll is not replaced which is why the version is not changed. In this scenario, you will have a driver that is comprised of
components from 2 different versions. To correct this issue, after deleting the driver files, the PC must be rebooted to release the dll from memory. Once this
is done, the new driver can be reinstalled with no issues.

Solution ID TAUS0649708EN00 Solution Usage 0

Description
When feeding colored originals with a dark band and the originals placed in the RADF with the band on the trail edge only, copies will be light.

Solution
CAUSE: Failed developer unit.

SOLUTION: Replace the failed developer unit (p/n 56UA-3000).

Solution ID TAUS0649711EN00 Solution Usage 0

Description
Code 74-02.

Solution
CAUSE: Jamming in stacker tray and the previous copy being folded over in the tray. The rear stoppers were not returning fast enough and holding up the
trailing edge of copy. The next copy would hit this trail edge and fold it over and jam.

SOLUTION: Replace rear stopper solenoid (SD3).

SPECIAL NOTE: Solution provided by Dave Bridges, DSM, Konica Minolta Business Solutions

Solution ID TAUS0649715EN00 Solution Usage 0

Description
Misaligning of copes as they are stacked in the tray of the LS501/502. They would not be stacked straight in the lead to trail direction.

Solution
CAUSE: The front stopper was not staying down in its position and the copies would hit the stationary stopper instead.

SOLUTION: Adjusted the position of solenoid (SD9) located on the shift unit. Moved it to the left so that when the stopper arm was down it took more force for
it to release back up.

SPECIAL NOTE: Solution provided by Dave Bridges, DSM, Konica Minolta Business Solutions

Solution ID TAUS0649822EN00 Solution Usage 0

Description
J65-02 occurs after replacing RADF board.

Solution
See TABT0500304EN00.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0649931EN00 Solution Usage 0

Description
Installed Mac driver for OS/9. All paper sizes display as metric sizes.

Solution
The driver may be corrupted or the wrong version of the driver was installed. Drag the old printer to the trash and download the correct version from the ftp
site. Install the new driver; this will correct the problem.

Solution ID TAUS0649962EN00 Solution Usage 0

Description
The FS-503 is not allowing proper alignment of small jobs. The pages are not always aligned properly before stapling occurs.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

57
 bizhub PRO 1050

Solution
The FS-503 stapler postioning rails need to be cleaned and lubricated. This should correct the problem.

Solution ID TAUS0649993EN00 Solution Usage 0

Description
Two cautions using the LS-501/LS-502.

Solution
If the following two improper operations are performed on LS-501/502, it may lead to considerable mechanical damage. Please inform it to the user and call
attention at the maintenance.

See Bulletin 5233 for details.

Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0650010EN00 Solution Usage 0

Description
SC50-05 and SC50-08 and power up and when running the drum adjustments.

Solution
CAUSE: A loose/bent pin on the eleven pin male connector for the charge corona unit.

SOLUTION: Repair the connector as best you can and order a replacement connector.

Solution ID TAUS0650186EN00 Solution Usage 0

Description
What is the maximum amount of memory that can be installed in the 1050 and in the IC-611?

Solution
The 1050 comes with 256 meg of memory standard and it is allowed to use 10 Gig of storage space on the 40 Gig. hard drive.
The IC-611 comes with 256 meg of memory standard. An additional 256 meg of memory is required to support PostScript printing when using Version 20 or
newer system code.

Solution ID TAUS0650199EN00 Solution Usage 0

Description
Release of bizhub PRO 1050 SOFHA Macintosh OS 10.3 and Higher PPD.

Solution
See Bulletin 05-GB-117 for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0650208EN00 Solution Usage 0

Description
bizhub PRO 1050 PPD Plug-in Driver (MacOS 9.2, 10.2, 10.3, and 10.4).

Solution
See Bulletin 5239 for details.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0650249EN00 Solution Usage 0

Description

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

58
 bizhub PRO 1050
Change of Photoconductor coupling insertion procedure.

Solution
See DLBT0600114EN00.pdf and bizhub Pro 1050 Installation Manual for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0650252EN00 Solution Usage 0

Description
Installation Manual, 1050.

Solution
bizhub Pro 1050 Installation Manual
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0650370EN00 Solution Usage 0

Description
Constant WARMING UP message.

Solution
CAUSE: Software dipswitch 11-0 is set to ON which will prevent service codes from being displayed thus, masking the cause of a malfunction.

SOLUTION: Set software dipswitch 11-0 to OFF. This will allow service codes to be displayed and the cause of the problem can be identified.
Note: This software switch should always be set to OFF to prevent potential equipment damage from an undetected service code.

Solution ID TAUS0650412EN00 Solution Usage 0

Description
The machine is unable to Scan-to-Email. All other scan options work successfully.

Solution
An administrator email address is required to properly Scan-to-E-mail. To enter an administrator email address you can use the operation panel or simply
browse to the NIC, perform either of the following procedures:
METHOD 1.
1. Access the PageScope Web Connection utility by browsing to the address of the IC-611 NIC.
2. Select Admin mode.
3. Input the Administrator Password.
4. Select Network.
5. Select E-Mail.
6. Select E-Mail Send.
7. Enter the E-mail address in the Administrator Mail Address field.
8. Select Apply to save setting.
METHOD 2.
1. Press Utility/Counter on operational panel.
2. Select Machine Manager Setting.
3. Select Network Setting.
4. Select Controller NIC Setting.
5. Select E-Mail.
6. Select E-Mail Send Setting.
7. Select Next twice.
8. Enter the required administrator email address.
9. Select OK to save setting.
10. Select Exit to return to copier mode.

Solution ID TAUS0650598EN00 Solution Usage 0

Description
Is the 1050 supported for the Counter Reader function in PageScope Net Care 5.23.024?

Solution
PageScope Net Care 5.23.024 supports the Counter Reader Function for the 1050.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

59
 bizhub PRO 1050
Note: When a model is listed as supported for Net Care, it does not necessarily mean that it is supported for Counter Reader unless specifically stated.

Solution ID TAUS0650701EN00 Solution Usage 0

Description
How to set mixed original mode as a default setting when using scan to email, HDD, SMB, FTP.

Solution
Mixed orginals can only be selected after providing a scan destination, therefore it is not possible to select this mode as a default setting in scan mode.

Note: It is possible to select mixed originals as a default setting in 'copy mode' using the Mode Memory function:
1. Select the Copy screen from the LCD, press reset to clear the current settings
2. Select Original Setting from the LCD, then Special Original, then Mixed Original, press OK
3. Select Mode Memory from the operation panel.
4. Select a memory location 01 to 30 press OK
note: memory location #30 can be set as the copy default screen
5. Activating the memory location will allow the setting to be displayed on the bottom of the Copy screen.

Solution ID TAUS0650719EN00 Solution Usage 0

Description
Can the 1050/IC611 print from AS/400*?

Solution
The 1050 produced acceptable output when receiving jobs from the AS/400 via the LinkCom* III. Both IPDS and SCS print jobs produced output that was
correct and acceptable.

* Trademark ownership information

Solution ID TAUS0650805EN00 Solution Usage 0

Description
In BOX mode, for copy reprint and storage, RECALL and STORE are grayed. HDD1 (main body) is installed.

Solution
CAUSE: Dipswitch 18-7 is set to 1 isolating HDD1

SOLUTION: In tech rep mode (utility, stop, 00, 01) set dipswitch 18-7 to 0 (normal) under the System menu.

Solution ID TAUS0650920EN00 Solution Usage 0

Description
Reasons why the NIC might not connect to a Novell* NDS server when attempting to configure using queue-based printing (IPX/SPX).

Solution
1. The SET 'reply to request for nearest server' setting is not enabled.
2. Not enough licenses.
3. Signature level not set between 0 - 2. Signature level 3 (packet encryption) is not supported.
4. No autosense. If the NICs are bound to three or more LAN protocols, then the autosense of media type fails. Select a frame type manually.
5. NDS and the local schema are corrupt and need to be repaired with DSRepair.
6. Printer object is not set up as remote/unknown. Wipe all objects and recreate them with Quick Setup.
7. The Disable Bindery setting is checked in the IPX setup on the NIC. It disables everything.
8. Using autosense hubs. The port needs to be set up as a single speed or a single speed hub needs to be placed between the autosense hub and the NIC.
9. The NIC is not advertising on the network. Use Display Servers command and view three instances of the KN card.
10. If AppleTalk* is not needed, disable it. Both AppleTalk and Novell protocols are 'chatty'.

* Trademark ownership information

Solution ID TAUS0650976EN00 Solution Usage 0

Description
Slow printing to one of two identical 1050s connected to MicroPress* 7 controller. On the 1050 in question, the entire job spools, then prints. The other 1050
will print while spooling.

Solution
CAUSE: On the 1050 printing slow, Spool mode is set to ON.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

60
 bizhub PRO 1050
SOLUTION: When printing from MicroPress, set spool on the printers to AUTO:
Access Machine tab Trademark ownership information

Solution ID TAUS0651127EN00 Solution Usage 0

Description
How to input the network path when setting up IPP for Microsoft* Windows 9x, ME, 2000, XP or 2003.

Solution
To input the network path for IPP, perform the following:
1. Click Start, choose Settings, and then choose Printers.
2. In the Printers window, double-click the icon for the print driver.
3. Choose Properties from the File menu.
4. Click the Details tab, and then click Add Port. The Add Port dialog box will appear.
5. Enter the network path for the printer as follows: http://IP address or DNS name:631/ipp.
6. Click OK.
Note: IPP printing across a router requires port numbers 631 and 80 to be unblocked.

* Trademark ownership information

Solution ID TAUS0651140EN00 Solution Usage 0

Description
Equitrac* is not counting pages when printing test pages from the Local server. The reports Manager lists no jobs for the IC611 Visual PostScript* driver.
Under messages, the fail error can be observed:
The page counting engine failed for job by user . Context: 'Win2kPortInfo::end_job'. Error: [Page counter failure].

Solution
CAUSE: Output setting should be changed.

SOLUTION: Change Output setting from Optimize for Speed to Optimize for Portability.
Note: If the Microsoft* Window 2000 or 2003 printer driver is being used, change setting under 'Printing Defaults' on the server.

* Trademark ownership information

Solution ID TAUS0651164EN00 Solution Usage 0

Description
How to determine if the 1050 is the new revision model.

Solution
The new revision/model comes with PostScript* installed and 512MB of memory installed. The serial number begins with '56YE'; the old version began with
'56UE'.

* Trademark ownership information

Solution ID TAUS0651276EN00 Solution Usage 0

Description
SC23-22.

Solution
CAUSE: M28 (toner pump) and/or related hoses are clogged with toner .

SOLUTION: Access M28 which is located in the rear of the machine in the upper right corner with hoses #1 and 2. It is the farthest right of the two side by
side motors. Clean the pump section and hoses of all toner.

Solution ID TAUS0651384EN00 Solution Usage 0

Description
Performance improvement of the Developing Suction.

Solution
See KOM060575.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

61
 bizhub PRO 1050
* Trademark ownership information

Solution ID TAUS0651513EN00 Solution Usage 0

Description
FS503, J72-17 and the exit motor in the finisher does not turn ON.

Solution
CAUSE: A failed finisher exit motor (M7).

SOLUTION: To verify that M7 has failed, perform the following:

1. Check that the exit motor will NOT turn ON in diagnostics.
2. Verified 24V DC at the FNCB CN52 pins A1 and A2.
3. Verift that the 4 ICPs on the FNDB have 24V DC on each side.
4. If verified as failed, replace the main tray exit motor (p/n 27LA80010).

Solution ID TAUS0651566EN00 Solution Usage 0

Description
The FS503, occasionally in the middle of a print job, will stop stapling jobs once a restart of the job is required.

Solution
CAUSE: Image firmware update required.

SOLUTION: Install firmware Image version I22-ABRO. It is available on the [[Konica Minolta FTP site| URL ftp://kbtdigital:kx15@ftp.konicabt.com]]. Please
read the PDF that is available for download with the image file. It contains a detailed explanation of what is fixed with this version of Image firmware.

Solution ID TAUS0651576EN00 Solution Usage 0

Description
When browsing to the web interface from a Macintosh*, the browser does not pull up the information correctly and no selections can be made.

Solution
CAUSE: There is a compatibility problem with Microsoft* Internet Explorer and Safari* browsers when accessing the NIC.

SOLUTION: Download and install Mozilla* browser for Macintosh systems.

* Trademark ownership information

Solution ID TAUS0651620EN00 Solution Usage 0

Description
Konica Minolta Security White Paper (Version 3.0).

Solution
See Security White Paper 3.0 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0651677EN00 Solution Usage 0

Description
When upgrading to Image version 22 or above is it required that dip switches 37-3 and 37-4 be set to a (1)? This was required when upgrading to Image
version 21-ULYO.

Solution
Yes these dip switches should be set =1.
Refer to the statements below from the release notes for version I21-ULYO.

2.7 Limit for mixed paper weight staple job is now selectable.
Dipswitch 37-3=0: When the lowest limit value among paper size, weight and type is reached (default) = 1: When limit with paper size is reached.
Note: To make this change effective, it is necessary to apply with FS-503 control program 20-ULY0.

2-8. Paper exit limit with staple/fold mode is now selectable.

Dipswitch 37-4=0: Limit with software (default) =1: Limit with FS-503 main tray lower limit sensor

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

62
 bizhub PRO 1050
Note: To make this change effective, it is necessary to apply with FS-503
control program 20-ULY0.

Solution ID TAUS0651725EN00 Solution Usage 0

Description
FS503, pages out of order on stapled sets.

Solution
CAUSE: The return spring for the bypass gate (paper guide #2) is broken or has become dislodged.

SOLUTION: Observe the bypass gate operation. If the gate does not return to its normal position, check for a broken or dislodged return spring. If broken,
replace the spring (p/n 15AA45320).
Note: the spring is located at the rear side of the finisher. One end is hooked over the gate and the other end is secured through a hole in the rear finisher
frame.

Solution ID TAUS0651752EN00 Solution Usage 0

Description
How to archive a file from a MicroPress* 7 system.

Solution
To archive a file from a MicroPress 7 system, perform the following:
1. From PrintShop Mail*, highlight the file that is to be archived.
2. From the PrintShop Mail toolbar, press the Archive button. This will bring up a dialog box which prompts for a destination to save the file.
3. Select a location to save the file and select OK. The file will then be saved with an MSM extension. This is the archive format used by MicroPress. The
file is then portable and can be "unarchived" on the same or another system. Job settings will be saved with the file.
Note: Archiving is the method that NSSG requires if a file needs to be submitted for testing.

* Trademark ownership information

Solution ID TAUS0651915EN00 Solution Usage 0

Description
When scanning to SMB, how many images can be scanned at one time.

Solution
Approximately 10,000 images can be scanned at one time. Actual amount will depend on file size, mode, and resolution.

Solution ID TAUS0651996EN00 Solution Usage 0

Description
How to set 'Text' as the default mode in the 'Special Settings' within the Scanner settings.

Solution
To change the default from 'Text/Photo' to 'Text' perform the following:
1. Press the 'Utility' button.
2. Press (04) Scanner.
3. Press (02) Each Function. The various functions are displayed.
4. Select 'Text'.
5. Press OK.
6. Press Exit.

Solution ID TAUS0652014EN00 Solution Usage 0

Description
How to enable banner page output for a specific printer port on the 1050.

Solution
To enable Banner page output perform the following procedure:
On the operation panel press "Machine", then press #2 "Controller".
Press #3 "Display all ports". The display will show all configurable ports , 6 individual ports can be configured for various settings. Go back to the previous
screen and select #2 ports. on the keypad select the port you want to configure to enable the Banner page output.
Select (01) "Basic Settings". Select item (16) "Banner option" . Enable the Banner function.
Next go back to the previous screen and select the tray you want to have the Banner page print from. This selection is used if you want to load special paper,
possibly colored paper to have the banner page print on. Banner page printing will now be enabled for the port that has been configured.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

63
 bizhub PRO 1050
.

Solution ID TAUS0652095EN00 Solution Usage 0

Description
In PageScope Job Spooler 1.5.0.7, can Active Jobs be held and reprinted in Job Spooler? Can completed jobs be reprinted?

Solution
Active jobs can only be changed in priority and not held. Completed jobs are only listed and can not be re-printed. Only by selecting in the driver for Output
method -Save in User Box, can documents then be retrieved through Job Spooler. They are retrieved by accessing the User Box through Job Spooler. At
this point, Job Settings can be changed and the document reprinted from Job Spooler.

Solution ID TAUS0652251EN00 Solution Usage 0

Description
When printing an 11x17 job to the 1050 with MicroPress*, the job will not print correctly unless dipswitch 4-7 is set to 0.

Solution
This issue has been escalated to Japan.

When dipswitch 4-7 is set to 0 the 11x17 is counted as a single click. MicroPress reads this as a single click and will print the entire job. If 4-7 is set to 1 it will
count an 11x17 as two clicks; this tells MicroPress that it has printed two pages instead of one and will only print half the job.

* Trademark ownership information

Solution ID TAUS0652253EN00 Solution Usage 0

Description
Printing from MicroPress* 7, PrintStation Manager* Build 7421 to the 1050 firmware version 20 , when trying to print a simple letter size document, the 1050
prompts for A3 paper.

Solution
CAUSE: Spooling enabled.

SOLUTION: Disable spooling on the standard controller; spooling cannot be in auto mode.

* Trademark ownership information

Solution ID TAUS0652286EN00 Solution Usage 0

Description
To prevent a paper buckling jam in the turnover section, the shape of the Guide shaft has been changed.

Solution
See KOM060833.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0652397EN00 Solution Usage 0

Description
Jam codes do not display on the 1050.

Solution
CAUSE: Incorrect dipswitch setting(s).

SOLUTION: Verify the following dipswitches are set correctly: 11-0=0, 11-7=1 and 12-2=0. These switches will allow all error codes to be displayed.

Solution ID TAUS0652399EN00 Solution Usage 0

Description
How to install an indicator light system.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

64
 bizhub PRO 1050
Solution
Konica Minolta does not supply an indicator light system. However, one can be purchased and installed on the 1050. The following information is needed:
Patlite Corporation ([[www.patlite.com| URL http://www.patlite.com/visible/les.htm]]):
Patlite LES-402ARYGFB (four light pole mounted system)
Patlite SZ-012 Mounting Bracket (needed to mount the light pole to the machine)

The following connectors are needed to connect the Light Pole Wiring to the machine:
Tyco Electronics AMP ([[www.tycoelectronics.com| URL http://www.tycoelectronics.com/]]):
[[Connector (concave) - 179228-6| URL http://ecommas.tycoelectronics.com/commerce/DocumentDelivery/DDEController]] (CRIMP TYPE II RECPT HSG)
[[Connector (convex) - 292254-6| URL http://ecommas.tycoelectronics.com/commerce/DocumentDelivery/DDEController]] (CT RELAY HDR ASSY 6P NAT)
Pins (6 needed) - 179618-1
Note: This is a four light system that indicates Ready, Operating, Low toner, and Jam. The wiring for the light system can be found in the Service Manual.

Solution ID TAUS0652431EN00 Solution Usage 0

Description
How to set the machine to increment the PM counter by two counts for 11x17 copies/prints.

Solution
To set the PM counter to increment by two counts for 11x17 paper, set software dipswitch 8-6 to 1. This will not affect the total counter.

Solution ID TAUS0652474EN00 Solution Usage 0

Description
Part number correction for the main body hard drive, HDD/1.

Solution
The Parts Manual lists the main body hard drive, HDD/1, as part number 56UA9200. The correct part number for the main body hard drive is: 56UE-9220.

Solution ID TAUS0652539EN00 Solution Usage 0

Description
What would be an example of how a tray needs to be set up on the 1050 for Tab printing?

Solution
Selecting Paper Set = Tray Setting = Tray# = Type/Weight = Coated B-92-130
Tray# = size setting = Tab Paper = 8.5x11R = Number of Tabs = 5

Solution ID TAUS0652541EN00 Solution Usage 0

Description
How does the Pre-Hole punch setting (hole-punch/no hole-punch) on the 1050 affect printing from MicroPress*?

Solution
The Pre-hole punch setting on the 1050 indicates whether paper with pre-punched holes are being used for printing. If pre-punched paper was being used, it
would not be necessary to select hole-punch as an option in MicroPress.

* Trademark ownership information

Solution ID TAUS0652554EN00 Solution Usage 0

Description
How to enable the Banner Page function on the 1050.

Solution
To enable the Banner option, perform the following:
1. Press the Machine key.
2. Press Controller.
3. Press Printer Setting.
4. Press Basic Setting.
5. Press Next.
6. Press #16 for the Banner page option and then press ON.
7. Press #17 for the Banner paper tray option and select the desired paper tray.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

65
 bizhub PRO 1050
Solution ID TAUS0652593EN00 Solution Usage 0

Description
Release of Version 30 Firmware.

Solution
See Bulletin #5315 for details.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0652598EN00 Solution Usage 0

Description
LS501, clarification of capacities.

Solution
Paper capacity of the LS501 is determined by the weight of the first sheet that will enter the stacker. The following is a breakdown of capacities based on
paper weight:
CAPACITY WEIGHT
5000 sheets 50 - 61g/m2
5000 sheets 62 - 71g/m2
4396 sheets 72 - 91g/m2
3077 sheets 92 - 130g/m2
2484 sheets 131 - 161g/m2
1914 sheets 162 - 209g/m2
1639 sheets 210 - 244g/m2
1333 sheets 245 - 300g/m2
For example, if the first sheet entering the stacker is 162 - 209g/m2 and the following sheets are all 62 - 71g/m2, the capacity will be 1914 sheets.

Solution ID TAUS0652600EN00 Solution Usage 0

Description
LS501, PLEASE REMOVE PAPER FROM STACKER message before the stacker has reached capacity.

Solution
CAUSE: 'Heavier' than average paper stock is being fed into the stacker.

SOLUTION: Use a 'lighter weight' paper. Paper capacity of the LS501 is determined by the weight of the first sheet that will enter the stacker. The following
is a breakdown of capacities based on paper weight:
CAPACITY WEIGHT
5000 sheets 50 - 61g/m2
5000 sheets 62 - 71g/m2
4396 sheets 72 - 91g/m2
3077 sheets 92 - 130g/m2
2484 sheets 131 - 161g/m2
1914 sheets 162 - 209g/m2
1639 sheets 210 - 244g/m2
1333 sheets 245 - 300g/m2
For example, if the first sheet entering the stacker is 162 - 209g/m2 and the following sheets are all 62 - 71g/m2, the capacity will be 1914 sheets.

Solution ID TAUS0652619EN00 Solution Usage 0

Description
Is the bizhub Pro 1050 supported with version 2.2.1 of Scantrip?

Solution
The bizhub Pro 1050 is supported with version 2.2.1 of Scantrip.

Solution ID TAUS0652664EN00 Solution Usage 0

Description
How to write a custom script in order to accomplish printing tasks.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

66
 bizhub PRO 1050
Use the Scripting Option (if purchased) to open an existing predefined script and select to Edit the existing script. Write a Microsoft* Visual Basic Script then
save the script. This script can be used in the AutoScript feature and be run automatically.

* Trademark ownership information

Solution ID TAUS0652691EN00 Solution Usage 0

Description
Improvement method for paper exit misalignment.

Solution
See TNBT0600061EN00.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0652751EN00 Solution Usage 0

Description
Unable to load System Code onto the CF Card after a Microsoft* Windows format.

Solution
CAUSE: Incorrect procedure. The CF Card contains an existing VXWorks* operating system. When performing a Windows format, VXWorks is deleted and
must be reinstalled. Windows Format is not needed to update the system code onto a CF Card.

SOLUTION: To install VXWorks, perform the following:

1. Insert the card into the CF Slot of IC611.
Note: Please make sure that the power supply is OFF.
2. Connect laptop to the IC611 serial port with a Null Modem serial cable (RS232c).
3. Run Terminal Software (i.e., HyperTerminal) and configure the following HyperTerminal session: Port: COM1, Baud Rate: 9600, Data: 8bit, Parity: none,
Stop: 1bit, Flow: none.
4. Power the copier ON while holding the 'k' button down on the laptop keyboard until the following message is displayed:
Press [a] or [s] . . .
5. Select the 'a' button , then press 'ENTER'.
6. Embedded-DOS will start, and then the following message shows up:
Boot from DOS-ROM . . .
YZ
abcdefghijklmnopqrstuvwxyz
Boot!

Starting Embedded DOS-ROM. . .

Current date is Tue 01-01-1980

Enter new date (mm-dd-yy):
7. Press the 'ENTER' key twice and the following will be displayed: [ A:\]
Note: Although Embedded-DOS requires Date & Time, it is not necessary to enter the time.
8. Enter the following command 'cfpat.exe', and press 'ENTER' (cfpat.exe is similar to fdisk).
9. The following will be displayed: Restart & Format CF
10. Press 'ENTER'.
11. The [A:\] will be displayed.
12. Type the following command: 'vxformat.bat', and press 'ENTER'. Formatting will start and then VXsys will start loading into the CF Card.
13. The following will be displayed: formatting hard disk . . .
14. When [A:\] ipsys is indicated, VXWorks is loaded onto the card.
15. Remove the CF card and insert it into a card reader; drag and drop new system code files into the CF Card.

* Trademark ownership information

Solution ID TAUS0652757EN00 Solution Usage 0

Description
LS502, PLEASE REMOVE PAPER FROM STACKER message before the stacker has reached capacity.

Solution
CAUSE: 'Heavier' than average paper stock is being fed into the stacker.

SOLUTION: Use a 'lighter weight' paper. Paper capacity of the LS501 is determined by the weight of the first sheet that will enter the stacker. The following
is a breakdown of capacities based on paper weight:
CAPACITY WEIGHT

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

67
 bizhub PRO 1050
5000 sheets 50 - 61g/m2
5000 sheets 62 - 71g/m2
4396 sheets 72 - 91g/m2
3077 sheets 92 - 130g/m2
2484 sheets 131 - 161g/m2
1914 sheets 162 - 209g/m2
1639 sheets 210 - 244g/m2
1333 sheets 245 - 300g/m2
For example, if the first sheet entering the stacker is 162 - 209g/m2 and the following sheets are all 62 - 71g/m2, the capacity will be 1914 sheets.

Solution ID TAUS0652759EN00 Solution Usage 0

Description
LS502, clarification of capacities.

Solution
Paper capacity of the LS501 is determined by the weight of the first sheet that will enter the stacker. The following is a breakdown of capacities based on
paper weight:
CAPACITY WEIGHT
5000 sheets 50 - 61g/m2
5000 sheets 62 - 71g/m2
4396 sheets 72 - 91g/m2
3077 sheets 92 - 130g/m2
2484 sheets 131 - 161g/m2
1914 sheets 162 - 209g/m2
1639 sheets 210 - 244g/m2
1333 sheets 245 - 300g/m2
For example, if the first sheet entering the stacker is 162 - 209g/m2 and the following sheets are all 62 - 71g/m2, the capacity will be 1914 sheets.

Solution ID TAUS0652914EN00 Solution Usage 0

Description
How to acquire an RA number.

Solution
To acquire an RA number, perform the following:
1. Refer to the KMBS Logistics Support Guide for detailed instructions.
2. Fill out the Return Authorization Request as completely as possible.
3. Fax form to: 201-825-1645.
Notes:
a. Please use the return label provided on the RA notification which will be faxed to you. This will assure receipt of your return to the proper Konica Minolta
warehouse.
b. Returns sent to the incorrect location will be refused and returned freight collect.
c. To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0652989EN00 Solution Usage 0

Description
How to configure ATS.

Solution
To configure ATS, perform the following:
1. Press the Utility key, press the Function button and press the Feed Tray Auto Select Button.
2. Configure the priority of the trays to be used. (i.e., Tray 2 will be the highest priority and Tray 4 the lowest).
3. Go back one screen and turn ATS permit ON.
4. Select any Auto paper selections.
5. Exit from the settings back to copy mode. ATS should now work.
Note: Please be aware all paper trays to be accessed in ATS must be configured for the same type and weight of paper or tray switching will not occur.

Solution ID TAUS0653108EN00 Solution Usage 0

Description
Unable to print out Management Lists for the 1050.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

68
 bizhub PRO 1050
Solution
CAUSE: The default paper tray is designated as a paper size other than 8.5x11

SOLUTION: To set the default paper tray perform the following:

1. Touch the utility key then, touch #3 (copy setting).
2. Touch reset setting.
3. Touch #1 (initial setting). The normal copy screen should now appear.
4. From the normal screen, select the default paper tray.
5. Touch OK (3) times.
6. Touch #2 (reset function setting) and select (initial setting) and then (initial set).
7. This will set the selected paper tray as the default.

Note: These settings only affect copier operations, default output tray must be set in the driver's properties when printings.

To print out the Management List perform the following:

1. From the top of the LCD press the 'Copy' button.
2. From the Op panel press the 'Utility/Counter' button.
3. From the OP panel press the following keys: Stop-0-0-Stop-0-1.
4. This will access the 'Service Mode Menu' select 05 for 'List Output'.
5. From the far right of the LCD select 01 for 'List Output'.
6. Ensure that 'Machine Management' is highlighted.
7. From the upper left of the LCD press the 'Copy' button.
8. Ensure the paper size is set for 8.5x11 and press the 'Start' button on the Op panel.
9. To exit this mode, from the upper right of the LCD press the 'Service' button.
10. From the lower right of the LCD press the 'Return' button.
11. From the LCD press the 'Exit' button then press the 'Exit' button again.

Page 4 of this print out list the ROM versions and controller base system code (it will not list the controller patches). For patch information print out the
Configuration Page.
Page 1 will list the engine software switch settings.

Solution ID TAUS0653117EN00 Solution Usage 0

Description
LDAP scanning support for the 1050.

Solution
LDAP is currently not available on the 1050. This feature will be available with the next major machine update (revision 4)
The 1050 Product and Sales Guide from Marketing incorrectly lists LDAP as a feature of the 1050 on page 46.

As a work around, it is possible to import email addresses on the 1050 from a workstation in the local network:
1. Manually enter (or verify that there are email addresses stored on the 1050 using the operation panel.
2. From a workstation Browse to the mainbody NIC.
3. Select Machine Manager Setting
4. Log in - user = admin, password = {mach. mgr. password}
5. Select setting Data Import/Export
6. Select 'scan transmission email' from the Export pulldown.
7. Export the file to the local workstation (IP_email.txt).
8. Open the file using notepad.
9. Add additional email addresses to the file using the exact same format as the pre-existing email addresses in the file.
10. Save the file.
11. Import the updated file back to 1050 using the import feature.
12. Verify that the new addresses are now stored on the machine via the op panel.

Solution ID TAUS0653120EN00 Solution Usage 0

Description
LDAP scanning support for the 1050.

Solution
LDAP is currently not available on the 1050. This feature will be available with the next major machine update (revision 4)
The 1050 Product and Sales Guide from Marketing incorrectly lists LDAP as a feature of the 1050 on page 46.

As a work around, it is possible to import email addresses on the 1050 from a workstation in the local network:
1. Manually enter (or verify that there are email addresses stored on the 1050 using the operation panel.
2. From a workstation Browse to the mainbody NIC.
3. Select Machine Manager Setting
4. Log in - user = admin, password = {mach. mgr. password}
5. Select setting Data Import/Export
6. Select 'scan transmission email' from the Export pulldown.
7. Export the file to the local workstation (IP_email.txt).

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

69
 bizhub PRO 1050
8. Open the file using notepad.
9. Add additional email addresses to the file using the exact same format as the pre-existing email addresses in the file.
10. Save the file.
11. Import the updated file back to 1050 using the import feature.
12. Verify that the new addresses are now stored on the machine via the op panel.

Solution ID TAUS0653152EN00 Solution Usage 0

Description
SC4A-08

Solution
CAUSE: This SC occurs when a box is deleted during reception of printing data.

SOLUTION: This SC code is corrected with Ver.20. Ver.20 inhibits Box deletion when a print job is being received. Please upgrade to current firmware

Solution ID TAUS0653173EN00 Solution Usage 0

Description
FS-503 the Gate Stacker shaft and gear part numbers are changed. The shaft and gear have been replaced with new parts.

Solution
Solution: The new part numbers areas follows: the shaft is 15AA42851E. The gear is 15AA910000 and the set screw is 00Z163081.

Solution ID TAUS0653180EN00 Solution Usage 0

Description
How many btu's of energy does the 1050 generate when making copies?

Solution
The BTU rating can be determined by multipling the number of watts of energy used i.e. (3600) times 3.413. The product is the number of BTU's generated.
3600 X 3.413= 12,286.8 btu's.

Solution ID TAUS0653283EN00 Solution Usage 0

Description
SC 00-0 at power up.

Solution
CAUSE: The machine firmware has become corrupted.

SOLUTION: Reflash the controller and printer firmware.

SPECIAL NOTE: Solution provided by Karl Koeb, SBP Image Solutions

Solution ID TAUS0653357EN00 Solution Usage 0

Description
ATS with custom paper sizes does not operate correctly when printing.

Solution
CAUSE: At this time the auto tray switching feature does not support switching between trays containing special (non-standard) paper sizes.

SOLUTION: As a work around, use the divide job feature in the print driver (example):
pages 1 - 500 tray one
pages 500 - 1000 tray two ...etc

Solution ID TAUS0653470EN00 Solution Usage 0

Description
LS501, SC76-04.

Solution
CAUSE: The grip conveyance home sensor (PS5) requires a sensitivity adjustment.

SOLUTION: Perform the grip conveyance sensor adjustment as outlined in the LS501/LS502 Field Service Manual Version 2.0, page 3-5.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

70
 bizhub PRO 1050

Solution ID TAUS0653561EN00 Solution Usage 0

Description
Very large print jobs end up being flushed once memory has been filled. Jobs do not appear to spool to the hard drive.

Solution
CAUSE: Incorrect setting(s).

SOLUTION: To change the setting, perform the following:

1. From the op panel press the 'Machine' button (top right on the Screen).
2. Press the 'Controller' button on the bottom of the next screen.
3. Select 'Spool'.
4. Change the setting from AUTO to ENABLE. This will force jobs to go to the HDD before memory is completely filled and the job is flushed.

Solution ID TAUS0653621EN00 Solution Usage 0

Description
How to adjust for light density, poor fill (high altitude, low humidity environment).

Solution
In altitudes above 6000 feet with relative humidity below 25% it may be necessary to compensate for charge potential and transfer issues by performing the
following adjustments:
1. Reduce the amount of developer bias voltage by 33% (set to 60, if at 90) due to less charge on the drum at this altitude.
2. Increase the amount of transfer by 33% (if at 27, set to 40).
Notes:
a. Be careful not to set transfer too high or corona arcing may result.
b. It is very important to perform the procedure to improve solid density on single or duplex copies in concert with the adjustments listed above.
c. To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0653656EN00 Solution Usage 0

Description
Part number for the Hecon* counter adapter to convert from the old style 6-pin connector to the new style 4-pin inline connector.

Solution
Adapter (p/n 1206K0010).

* Trademark ownership information

Solution ID TAUS0653705EN00 Solution Usage 0

Description
LS502, SC76-04.

Solution
CAUSE: The grip conveyance home sensor (PS5) requires a sensitivity adjustment.

SOLUTION: Perform the grip conveyance sensor adjustment as outlined in the LS501/LS502 Field Service Manual Version 2.0, page 3-5.

Solution ID TAUS0653710EN00 Solution Usage 0

Description
SD501, unable to select 50 sheets saddle stitched on the SD501 following updating to version 30 firmware when running 20lb bond through the machine.

Solution
CAUSE: The paper weight definitions for the main body do not correspond to the paper weight definitions for the SD501. The issue is that when identifying
20lb (72~91g/m2) on the main body, the SD501 categorizes this as (82~91g/m2) and only allows 30 sheets stapled/folded.

SOLUTION: Set the main body paper weight to 62~71g/m2 category to allow saddle stitching to take place.

Solution ID TAUS0653760EN00 Solution Usage 0

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

71
 bizhub PRO 1050
Description
Part number for DCPS2 on the 1050.

Solution
DCPS2 (p/n 56AF84512).

Solution ID TAUS0653806EN00 Solution Usage 0

Description
Unable to print controller test prints from the machine or a browser.

Solution
CAUSE: A poor connection of the hard drive.

SOLUTION: Remove and reseat the hard drive and the ribbon cable.

Solution ID TAUS0653833EN00 Solution Usage 0

Description
Countermeasure against cleaning failure.

Solution
See TNBT0600060EN00 for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0653839EN00 Solution Usage 0

Description
Countermeasure against feeding roller assy (55VAR74900) problem.

Solution
See TNBT0600077EN00.pdf for details.
Note: To view the above PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0653947EN00 Solution Usage 0

Description
J00-00 when using the RADF.

Solution
CAUSE: PS318 (RADF original registration sensor/Rt) is ON at the start of the copy cycle.

SOLUTION: Use I/O mode input code 60-12 to check the sensor condition. The display should indicate a LOW when the sensor is not blocked. If a HI is
displayed, check for paper under the sensor and clean the sensor reflector mirror. If no change is noted, replace the sensor p/n 13GA-9330.
Note: After the machine stops cycling, a SC 46-13 may also be displayed.

Solution ID TAUS0653978EN00 Solution Usage 0

Description
The Micropress does not recognize the 1050

Solution
CAUSE: The controller NIC RAW ports are set incorrectly .

SOLUTION: The controller RAW ports should be set as follows:

RAW5 (9201)
RAW6 (9202)

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

72
 bizhub PRO 1050
Solution ID TAUS0654002EN00 Solution Usage 0

Description
FS503, Part numbers for new style stacker swing shaft and swing gear.

Solution
The new part numbers are as follows:
Swing shaft (p/n 15AA42851E)
Swing gear (p/n 15AA910000)
A screw (p/n 00Z163081) is also required with these parts.

Note: The parts are on page 15 Reference numbers 4 and 18 of the FS-503 Parts guide, July 2005.

Solution ID TAUS0654031EN00 Solution Usage 0

Description
FS503, part number for the Mylar guides located above the stapler entrance in the stacker unit. The Mylar guides are approximately 6 inches long and sit just
above each staple unit.

Solution
Mylar guide (p/n 15AA43340).

Solution ID TAUS0654101EN00 Solution Usage 0

Description
The bizhub serial number locations.

Solution
The bizhub serial number locations .
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0654309EN00 Solution Usage 0

Description
J31-01 when duplexing.

Solution
CAUSE: Failed M17 ADU registration motor.

SOLUTION: Replace M17 ADU regisitration motor (p/n 56UA-3860).

Note: Removal of this motor is necessary to determine if the drive pin has snapped in half.

Solution ID TAUS0654339EN00 Solution Usage 0

Description
Part number for the Drum Potential Sensor.

Solution
Drum Potential Sensor (p/n 56UA-2080).

Solution ID TAUS0654376EN00 Solution Usage 0

Description
Server Connect error message when scanning to E-mail. Both locations can see users in LDAP look up. The first location there were no issues when
sending E-mail. The second location would give Server Connect error.

Solution
CAUSE: Two locations are connected via 100MB metro ethernet WAN. The timeout was set to max. The customer has two E-mail servers; one at each site.

SOLUTION: Change the SMTP mail server address to the local mail server.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

73
 bizhub PRO 1050
Solution ID TAUS0654392EN00 Solution Usage 0

Description
05-26 during 1050 CSRC Communication Test.

Solution
CAUSE: Incorrect "Machine manager email address" is being used.

SOLUTION: The E-mail address setup for 1050 POP3 Username and Password account will be used for the "machine manager email address". The 1050
Communication test is sending E-mail to "Machine manager email address" then perform POP3 request to retrieve the E-mail sent.

Solution ID TAUS0654432EN00 Solution Usage 0

Description
Upgraded firmware to version 20 and the PostScript* option no longer is recognized.

Solution
CAUSE: The IC611 comes with 256MB of memory standard. An additional 256MB of memory is required to support PostScript printing when using Version
20 or newer system code.

SOLUTION: Install an additional 256MB of memory in the IC611.

* Trademark ownership information

Solution ID TAUS0654436EN00 Solution Usage 0

Description
How to setup Color/Black & White Splitting with MicroPress* and the bizhub 920 or the 1050.

Solution
For Color Splitting, MicroPress version 7.0.0.6 must be running on the bizhub 920 and MicroPress version 7.0.0.8 on the 1050 to use the Post Inserter.
This feature creates a copy of each monochrome page of a job and routes these pages to the Monochrome Spool printer in the Input Controller. A place
holder for the color pages is automatically generated. The Monochrome printer should be set to Hold. This will allow the color pages to be printed and then
placed in the post process inserter to rebuild the job on the fly.
1. From the MP_Rip menu, Stop Inputs.
2. Select Page Setup Manager.
3. Select the Page Setup for the color device you want to modify. Then select Copy.
4. Check the Enable Feature box under the Processing section.
5. In the pull-down window below the Enable Feature box, be sure that the SplitColorJob is selected.
6. Click Save as to exit this menu. Name the new Page Setup ColorSplit Printer.
7. Close Page Setup Manager.
8. Open the Input Controller.
9. Edit the MonochromeSpool.
10. For Page Setup, select the Monochrome printer that will process the Black and White pages.
11. Make sure to put a check in the box next to Enable before Selecting OK and closing the Input Channel Edit.
12. To Publish the new printer, close down the RIP and Microspool. Then restart the RIP and then Microspool.
13. Go to the Black and White printer in PrintStation Manager*, double-click on it and go to the device tab. Scroll down to Color Insertion tray and set up the
proper tray.

Once a job is sent to the Colorsplit printer, all the color pages will print on the C500. In PrintStation Manager, go to the color split job on the 1050 that is being
held, right click on the job and go to Info, select the Output Option tab and then select Insert Color Pages. Then release the job once the color inserts from
the C500 have been put in the proper tray on the Black and White machine.

* Trademark ownership information

Solution ID TAUS0654445EN00 Solution Usage 0

Description
Is the Post Inserter supported with MicroPress* and the 1050?

Solution
The Post Inserter is supported with the 1050 and MicroPress version 7.0.0.8 with the following configuration:
IP Control: 71-CNJO
Image Control: 30-MCMO
Print Control: 30-0000

* Trademark ownership information

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

74
 bizhub PRO 1050
Solution ID TAUS0654477EN00 Solution Usage 0

Description
What are the paper type settings for the bizhub 1050?

Solution
The description of each paper type is as follows:
1. Coated A - Fine paper coated with approx. 20~40g of paint per 1 m2 on both sides. Generically called as art paper or coated paper, and mostly used for
high-grade art books, posters, calendars, car catalogs, books, magazines, leaflets, and so on. Using coated paper, select this option in most cases.
2. Coated B - Select this option if making overlay print to coated paper once printed in offset printing. Use this option if paper specified as Coated A has
difficulty in feeding through the machine.
3. Fine - Paper for offset printing. Being typical brand of printings and superior in whiteness to other types of uncoated printings, this type is used for various
purposes.
4. Normal - Plain paper normally used in copier, so often called as PPC paper.
5. Book/News - Paper used for printing body text of books. Characterized by enhanced opacity to prevent the print-through, and cream-colored to make prints
legible.
6. Embossed - Paper poorly fixative having rough surface. Even categorized as Fine, rough paper, cotton paper, and embossed paper will be of this type.
7. Blank Insert - Paper not for printing but insertions. Use this type for already printed paper used as insertions, or for blank insertions in Sheet/Cover
Insertion or OHP Interleave.
8. User - Use this type for paper that cannot be specified using options provided in this machine. CE setting is required (specified as normal, 72-91gs/m by
default).

Solution ID TAUS0654497EN00 Solution Usage 0

Description
SC49-01 at power up.

Solution
CAUSE: Failed Write unit.

SOLUTION: Replace the Write unit (p/n 56UA-6500).

Solution ID TAUS0654582EN00 Solution Usage 0

Description
Does the 1050 Post Inserter support multiple consecutive insertions into a document?

Solution
The 1050 Post Inserter does not support this function. A possible workaround is to do one insertion followed by a blank page, then perform the next
insertion.

Solution ID TAUS0654688EN00 Solution Usage 0

Description
SD501, countermeasure against scraping of screws-paper adjusting unit, etc.

Solution
Refer to Bulletin #5455.pdf for details.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0654805EN00 Solution Usage 0

Description
When installing a printer driver with the Novell* NDPS installer, the printer driver is not displayed or an error is produced.

Solution
CAUSE: The NDPS database on the Novell server is not properly synchronized.

SOLUTION: Synchronize the NDPS database.

From the server console, using NDPS MGR.

NDPS MGR and Status CONTROL
Database Options (see list)
Resynchronize Database files

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

75
 bizhub PRO 1050

* Trademark ownership information

Solution ID TAUS0654806EN00 Solution Usage 0

Description
When installing a printer driver with the Novell* NDPS installer, the printer driver is not displayed or an error is produced.

Solution
CAUSE: The NDPS database on the Novell server is not properly synchronized.

SOLUTION: Synchronize the NDPS database.

From the server console, using NDPS MGR.

NDPS MGR and Status CONTROL
Database Options (see list)
Resynchronize Database files

* Trademark ownership information

Solution ID TAUS0654832EN00 Solution Usage 0

Description
Will the 1050 with IC611 print controller function in a Citrix* Metaframe environment?

Solution
The IC611 print controller has been tested in both the Citrix Metaframe XP (FR3) and the Citrix Metaframe Presentation Server 3.0 environments with the
Microsoft* Office, Microsoft Excel and Adobe* Acrobat* 6.0 applications loaded. When utilizing the PostScript* Visual Driver version 1.0.0.7, the PostScript
Adobe driver version 1.0.0.7 or the PCL* driver version 1.0.1 the print controller can be used with the following restrictions:
1. The watermark function will not function when using the PCL driver.
2. The PostScript Visual driver is not available with Windows 2003 Server.
3. Booklet mode may not function when called within Adobe Acrobat.

* Trademark ownership information

Solution ID TAUS0654898EN00 Solution Usage 0

Description
Image density suddenly decreases and becomes blurred or trail edge of solid black image becomes blurred.

Solution
CAUSE: Damaged Drum Potential Meter.

SOLUTION: Replace Drum Potential Meter (P/N 56UA-2080).

NOTE: After the replacement, adjust the following from Service Mode - Process Adjustment - Drum Peculiarity Adj.

- 02 Auto Drum Potential Adjustment

- 03 Auto Maximum Density Adjustment
- 04 Auto Dot Diameter Adjustment
- 06 Auto Gamma Adjustment (1 dot)

Solution ID TAUS0654916EN00 Solution Usage 0

Description
Cleaning failure (black line) or blade flipping tends to occur.

Solution
CAUSE: When the screw is tightened, cleaning blade may be installed askew since there is not enough run-out of thread at the base part of the blade
positioning screw.

SOLUTION: Order the new style screw (P/N 56UA55830)

Solution ID TAUS0654919EN00 Solution Usage 0

Description
Cleaning blade failure

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

76
 bizhub PRO 1050

Solution
CAUSE: Low toner coverage

SOLUTION: Order new style drum blade (P/N 14RT56011F)

Solution ID TAUS0655489EN00 Solution Usage 0

Description
RC501 replacement parts.

Solution
Refer to the [[RC501 Parts Catalog| RUN v:\PDFfiles\AcroRd32.exe V:\PDFfiles\internal_link016.pdf]] for more detail.

Solution ID TAUS0655497EN00 Solution Usage 0

Description
Dip sw 34 controls what functions on the SD-501/ 1050?

Solution
34-0 controls SD saddle stitcher , faulty part isolation
34-1 controls SD multi center fold , faulty part isolation.
34-2 controls SD multi tri fold, faulty part isolation.
34-3 controls SD trimmer , faulty part isolation.
34-4 controls SD connection / sub tray exit, faulty part isolation.
Setting any of the above dip switches to a "1" makes the function described unavailable.

Solution ID TAUS0655506EN00 Solution Usage 0

Description
What is the Part Number for the Part Catalog part number?

Solution
Konica Minolta no longer provides Order numbers (part number) for the Parts catalogs. The Part catalog along with the service manual can down loaded from
the Konica Minolta web site.

Solution ID TAUS0655609EN00 Solution Usage 0

Description
Are Konica Minolta MFP's comaptable with Category 6 cable standard?

Solution
Konica Minolta MFP's are fully comaptable with Category 6 cable standard. Category 6 cable is a cable standard for Gigabit Ethernet and other network
protocols that is backward compatible with the Category 5/5e and Category 3 cable standards. Cat-6 features more stringent specifications for crosstalk and
system noise. The cable standard is suitable for 10BASE-T / 100BASE-TX and 1000BASE-T (Gigabit Ethernet) connections. It provides performance of up to
250 MHz.

Solution ID TAUS0655758EN00 Solution Usage 0

Description
J73-05 error at power up on the 1050 with an FD-501. No 24 volts present.

Solution
Found a blown icp on the FS501 driver board, replaced it
The wiring going to subtray photo exit sensor was wrapped around one of the rollers. Repaired wiring. The problem has been rersolved.

Solution ID TAUS0655802EN00 Solution Usage 0

Description
SD-501, J72-72 when folding or folding/stapling.

Solution
CAUSE: One or both of the bundle arms have become bent causing the booklet to remain on the clinchers or, be curled to the extent that the bundle sensor
(PS14) does not see the bundle when the booklet is at the top of the slope section.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

77
 bizhub PRO 1050
SOLUTION: Inspect the bundle arms and ensure that the arms are perpendicular to the fulcrum shaft where they are attached. If they are not perpendicular,
gently reform the arm(s).

Solution ID TAUS0655821EN00 Solution Usage 0

Description
Why does pagination change when printing any document using the Konica Minolta print driver?

Solution
Explaining pagination differences between different manufacturers print drivers:

This situation is not uncommon in the printing world. Commonly, documents will be formatted differently when printed to printers made by different
manufacturers. There are many reasons for this. Due to physical differences between printers, as well as copyright laws, different manufacturers will use
different programs for their drivers. It is the driver that does the majority of the formatting for the image to be placed on the page. Different drivers will use
different algorithms when imaging spacing and font metrics. Often times, this results in a slightly different look or format for a document when printed to two
different printers.
There is also potential differences within the image areas of the main bodies of the two printers. The print controller takes the image area into account when
laying out the image on the paper. Different image areas can determine different layouts. These factors can result in lines of text being moved on the paper.
If lines are moved enough, or lie close enough to the threshold of the image area, text and page breaks that are rendered in a certain position on one printer
may be rendered in a different position on another.
This scenario will occur across the board for printer manufacturers. A Lexmark* is different from an Epson* which is different than an HP*, etc. Obviously, the
output from certain printers will match up closer to some printers than others. The effect of this behavior can be reduced somewhat by printing with a
common standard PDL such as PostScript*. Alternatively, the customer can print with a common driver to both printers. In other words, one can print to the
HP using the Konica driver or vice versa. In this way, at least the driver-generated output would be the same going to both machines. While the output still
may not be exactly the same, the effect of printing to two different printers can be lessened. There may even be different output within the same printer
manufacturer (i.e., Konica IP302 print controller is good, but the IP304 print controller is not; Lexmark Optra K1220 is good, but the Optra T614 is not).
The analogy that is often used when explaining this to customers involves motor vehicles. A Ford and Dodge are essentially the same in terms of the fact that
they are cars that serve as a means of transportation, just as two printers are output devices. However, while the end result of driving two different cars is
essentially the same, there may be certain differences with regard to cornering and acceleration that give each car a distinct feel. This is essentially what is
happening between the two printers.
It is understandable that the customer does not want to convert thousands of existing documents, but due to the vast number of different printers currently
available on the market today, it is not possible to exactly emulate all printer manufacturers' algorithms. The only other option is to pick one printer model,
format these documents that need a consistent look for that printer, and use only that particular printer to print these documents. If there are any further
questions, please feel free to contact the National Systems Solutions Group at 1-800-825-5664.

* Trademark ownership information

Solution ID TAUS0656066EN00 Solution Usage 0

Description
SD-501, SC 77-74

Solution
CAUSE: The clincher up/down gear (p/n 12QR77060) has become damaged.

SOLUTION: Replace the up/ down gear (p/n 12QR77060). The stacker section must be withdrawn to access the gear.

Note: A grinding noise may also be heard.

Solution ID TAUS0656140EN00 Solution Usage 0

Description
Countermeasure against damage to the shaft and bearing spacer.

Solution
Refer to Bulletin #5512.pdf for details.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0656214EN00 Solution Usage 0

Description
Mail Merge staples all pages together, but end user would like to separate mail merge into separate jobs based by name or address.

Solution

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

78
 bizhub PRO 1050
Download and import [[word_mail_merge_printing|URL http://techweb.konicabt.com/tpm/media/word_mail_merge_printing.pdf]] into normal.dot. Set up the
driver you want to use as the default and then set the finishing features desired in Printing Preferences. Run normal.dot under macros, you should be
presented with a question of how many sections are in the merge (i.e., how many pages before the next name or address in the merge).

Solution ID TAUS0656279EN00 Solution Usage 0

Description
New MicroPress System Software version 7.0.0.8km EFGS with support for Post Insertion on bizhub PRO 1050.

Solution
Refer to Bulletin #06-GB-038.pdf for details.
Note: To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0656466EN00 Solution Usage 0

Description
How to load 32 bit XP drivers on a Windows* 2003 64 bit server for driver migration to the 32 bit clients.

Solution
32 bit driver files are not recognized when attempting to load on a 64 bit system, therefore the files must be pulled from a 32 bit system in order to add
additional driver support on a 64 bit server.

1. After installing the PCL, PS(Visual), PS(Plug-in) or PS(Adobe*) driver on the server, install the same type driver (32 bit version) on one of the clients.
2. The driver files will be placed in C:\WINDOWS\inf folder on the client.
3. Share this folder on the network so that the 64 bit server has access.
4. From the server, when adding additional drivers, browse to the shared folder on the workstation
5. Select the appropriate .inf file from the shared folder on the client - the driver files will then be pulled over to the server to support other 32 bit clients when
migrating the driver files.

Note: It is important to install the same type of driver on the client to match the driver installed on the server.

* Trademark ownership information

Solution ID TAUS0647690EN01 Solution Usage

Description
J74-19 during feed from main tray.

Solution
CAUSE: The Idling Shaft Assembly diameter is insufficient causing slippage to occur between shaft and bearing. The shaft wears during operation and
prematurely fails. The shaft position becomes unstable, affecting the belt tension and, as a result, drive is not transferred correctly,

SOLUTION: Replace the original Idling Shaft Assembly with the modified Idling Shaft Assembly (p/n 15AV-1280FOC). Refer to Bulletin Number 5101 for
additional detail.
Note : To view PDFs, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html

Solution ID TAUS0651560EN01 Solution Usage

Description
What version of PDF is supported on the bizhub Pro 1050/ IC611 for direct printing?

Solution
The bizhub Pro 1050/IC611 will support PDF version 1.3, 1.4 and 1.5.
Notes:
1. For the support for PDF version 1.4 and 1.5, the following must be applied to the 1050/IC-611;
A. IC-611 memory must be at 512MB.
B. IC-611 must be PS enabled with PS-502.
C. The 1050 print control and image control firmware levels must be version 20 or higher.
2. PDF version 1.6 or later is not supported by the 1050/IC-611.
3. This specification only applies to direct printing of PDF's which includes using PageScope Direct Print.
4. The PDF version specification does not apply to the printing PDF's using the 1050/IC-611 print drivers.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

79
 bizhub PRO 1050

Solution ID TAUS0651817EN02 Solution Usage

Description
What environments are supported for PC (SMB) scanning?

Solution
The following environments are supported for PC (SMB) scanning:
1. Supported environment:
a. Connection to file sharing server in broadcast domain.
b. SMB (TCP/IP*) shared folder of Microsoft* Windows 98/ME/NT4/2K/XP.
c. Samba 2.0 / 3.0 environments (i.e. Linux* and Macintosh* OS X) NOTE: Version A7 firmware or higher is required and SMB signature is not supported
2. Non-supported environment:
a. Network beyond router.
b. SMB other than TCP/IP (NetBEUI*/IPX* are not supported).
c. Direct Hosting SMB (mounted SMB on Windows 2000 or later).
d. User Level sharing of Windows 98.
e. CIFS* mounting of non-Windows OS (i.e CIFS sharing on Novell* Netware*)
Notes:
A. For additional information, refer to the Scan to SMB document.
B. To view the above PDF(s), Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]

* Trademark ownership information

Solution ID TAUS0652537EN01 Solution Usage

Description
What is the minimum 1050 firmware level for Tab printing?

Solution
The minimum is30 mcmofor mainbody, and IP Controller to version 71 for MicroPress*.

* Trademark ownership information

Solution ID TAUS0654921EN01 Solution Usage

Description
Abnormal noise or jam occurs from feeding roller assy (55VAR74900)

Solution
CAUSE: The torque on the shaft increases due to heat.

SOLUTION: Design of torque limiter has been changed. Part No. of new style torque limiter: 55FA58191E.

Solution ID TAUS0654943EN03 Solution Usage

Description
Does the 1050 support tandem printing?

Solution
The 1050 supports tandem printing with firmware version 20 and later. To enable the feature set dipswitch 20-7 to 1 on both machines. Tandem printing can
be enabled/disabled in the PS(V) and PCL driver preferrences.

Solution ID TAUS0655991EN03 Solution Usage

Description
Why does pagination change when printing any document using the Konica Minolta print driver?

Solution
Pagination differences between different manufacturers print drivers:

This situation is not uncommon in the printing world. Commonly, documents will be formatted differently when printed to printers made by different
manufacturers. There are many reasons for this. Due to physical differences between printers, as well as copyright laws, different manufacturers will use
different programs for their drivers. It is the driver that does the majority of the formatting for the image to be placed on the page. Different drivers will use
different algorithms when imaging spacing and font metrics. Often times, this results in a slightly different look or format for a document when printed to two
different printers.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

80
 bizhub PRO 1050
There is also potential differences within the image areas of the main bodies of the two printers. The print controller takes the image area into account when
laying out the image on the paper. Different image areas can determine different layouts. These factors can result in lines of text being moved on the paper. If
lines are moved enough, or lie close enough to the threshold of the image area, text and page breaks that are rendered in a certain position on one printer
may be rendered in a different position on another.
This scenario will occur across the board for printer manufacturers. A Lexmark is different from an Epson which is different than an HP, etc. Obviously, the
output from certain printers will match up closer to some printers than others. The effect of this behavior can be reduced somewhat by printing with a common
standard PDL such as PostScript. Alternatively, the customer can print with a common driver to both printers. In other words, one can print to the HP using the
Konica Minoltadriver or vice versa. In this way, at least the driver-generated output would be the same going to both machines. While the output still may not
be exactly the same, the effect of printing to two different printers can be lessened. There may even be different output within the same printer manufacturer
(i.e., Konica IP302 print controller is good, but the IP304 print controller is not; Lexmark Optra K1220 is good, but the Optra T614 is not).
The analogy that is often used when explaining this to customers involves motor vehicles. A Ford and Dodge are essentially the same in terms of the fact that
they are cars that serve as a means of transportation, just as two printers are output devices. However, while the end result of driving two different cars is
essentially the same, there may be certain differences with regard to cornering and acceleration that give each car a distinct feel. This is essentially what is
happening between the two printers.
It is understandable that the customer does not want to convert thousands of existing documents, but due to the vast number of different printers currently
available on the market today, it is not possible to exactly emulate all printer manufacturers' algorithms. The only other option is to pick one printer model,
format these documents that need a consistent look for that printer, and use only that particular printer to print these documents. If there are any further
questions, please feel free to contact the National Systems Solutions Group at 1-800-825-5664.

Solution ID TAUS0656454EN01 Solution Usage

Description
How to update firmware on the 920 (IC203), 1050 (IC611) and C6500 (IC303) using the internet ISW method.

Solution
To update firmware on the 920 (IC203), 1050 (IC611) orC6500 (IC303) using the internet ISW method (FTP) please download and review the attached.

Solution ID TAUS0656577EN02 Solution Usage

Description
Unable to install 32-bitdrivers on a Microsoft Windows 2003 64-bit server formigration to the 32-bit clients.

Solution
The 32-bit driver files are not recognized when attempting to load on a 64-bit system, therefore, the files must be pulled from a 32-bit system in order to add
additional driver support on a 64-bit server:
1. After installing the 64-bit driver on the server, install the matching 32-bit(PCL, PostScript Visual, PostScript (Plug-in) or PostScript (Adobe) driveron one of
the clients.
2. The driver files will be placed in C:\WINDOWS\inf folder on the client.
3. Share this folder on the network so that the 64-bit server has access.
4. From the server, when adding additional drivers, browse to the shared folder on the workstation
5. Select the appropriate .inf file from the shared folder on the client - the driver files will then be pulled over to the server to support other 32-bit clients when
migrating the driver files.
Note: It is important to install the same type of driver on the client to match the driver installed on the server.

Solution ID TAUS0656583EN00 Solution Usage

Description
How to load 32 bit XP drivers on a Windows* 2003 64 bit server for driver migration to the 32 bit clients.

Solution
32 bit driver files are not recognized when attempting to load on a 64 bit system, therefore the files must be pulled from a 32 bit system in order to add
additional driver support on a 64 bit server.
1. After installing the PCL, PS(Visual), PS(Plug-in) or PS(Adobe*) driver on the server, install the same type driver (32 bit version) on one of the clients.
2. The driver files will be placed in C:\WINDOWS\inf folder on the client.
3. Share this folder on the network so that the 64 bit server has access.
4. From the server, when adding additional drivers, browse to the shared folder on the workstation
5. Select the appropriate .inf file from the shared folder on the client - the driver files will then be pulled over to the server to support other 32 bit clients when
migrating the driver files.

Note: It is important to install the same type of driver on the client to match the driver installed on the server.

Solution ID TAUS0656768EN01 Solution Usage

Description
What Konica Minolta print drivers will come bundled with Windows Vista?

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

81
 bizhub PRO 1050
Solution
The following list of drivers were included in a recent Vista release candidate and should be representative of what is included in the final retail product.
These include a large number of legacy Konica, Minolta and Konica Minolta drivers. Unless otherwise noted, the majority of the drivers are Postscript

Konica

7020/IP-421
7022/IP-422
7022/IP-423
7025/IP-421
7030/IP-421
7033/IP-402
7033/IP-411
7035/IP-421
7040/IP-402
7040/IP-411
7045/IP-431
7050/IP-201
7050/IP-301
7050/IP-302
7055/IP-303
7055/IP-304
7060/IP-302
7060/IP-304
7065/IP-303
7065/IP-304
7075/IP-601
7085/IP-602
7130/IP-422
7130/IP-423
7135/IP-423
7145/IP-423
7150/IP-302
7150/IP-304
7155/IP-511
7165/IP-511
Force 50/IP-301
Force 50/IP-302
Force 60/IP-302
Force 60/IP-304
Force 65/IP-511
Force 75/IP-601
Force 85/IP-602
KL-3015

Konica Minolta

KM 1050
KM 350/250/200
KM 500/420
KM 7085/IP-602
KM 7145/IP-432
KM 7222/IP-424
KM 7228/IP-424
KM 7235/IP-424
KM 7255/IP-511A
KM 7272/IP-511A
KM 750/600
KM 920
KM C250
KM C351
KM C352/C300
KM C450
KM Di2010 PCL5e
KM Di2010f PCL5e
KM Di2510 PCL5e
KM Di2510f PCL5e
KM Di3010 PCL5e
KM Di3010f PCL5e
KM Di470 PCL5e
KM Di552 PCL5e
KM Pi7200E PCL5e
KM mc2450 PPD

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

82
 bizhub PRO 1050
KM mc5450 PPD
KM mc7450 PPD
Magicolor 2350
Magicolor 3300 PPD
Magicolor 7300 PPD
PagePro 9100 PPD

Minolta

Minolta Di2010 PCL5e

Minolta Di2010f PCL5e
Minolta Di2510 PCL5e
Minolta Di2510f PCL5e
Minolta Di3010 PCL5e
Minolta Di3010F PCL5e
Minolta Di3510 PCL5e
Minolta Di3510f PCL5e
Minolta Di470 PCL5e
Minolta Di552 PCL5e
Minolta Pi1802/1502e PCL5e
Minolta Pi3500
Minolta Pi3502 PCL5e (MS)
Minolta Pi5500 (MS)
Minolta Pi5501 PCL5e (MS)
Minolta Pi6200
Minolta Pi6500e PCL5e
Minolta Pi6500 Pro PCL5e (MS)
Minolta Pi7200e PCL5e
Minolta Pi7500Ver2 PCL5e (MS)
Minolta Pi8500Pro PCL5e

Solution ID TAUS0657221EN02 Solution Usage

Description
How to program the reset key to initial settings.

Solution
To program the reset key to initial settings, perform the following:
1. Press the Utility/Counter key.
2. Touch [03. Copy Setting] on the touchscreen.
3. Touch [01. Reset Function] on the touchscreen.
4. Touch [02. Reset Function Setting] on the touchscreen.
5. Touch [Initial] on the touchscreen.
6. Touch [OK].
7. Touch [Exit] on the touchscreen.

Solution ID TAUS0657384EN01 Solution Usage

Description
The image on custom size copies/printsis being rotated.

Solution
CAUSE: Incorrect software dipswitch setting for rotation of custom size originals.

SOLUTION: Access software switch settings from the service mode, selecting 07 (System Setting) then selecting 01 (Software SW Setting). Use the arrows
to select Software Switch 17-7. Set Switch to ON.

Solution ID TAUS0657387EN01 Solution Usage

Description
FD501, punch and folding selections are grayed out.

Solution
CAUSE: The punch and folding options have been isolated via software dipswitches.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

83
 bizhub PRO 1050

SOLUTION: Access service mode, select System Setting, select Software SW Setting. Use the up/down arrows to access software switch 33-0. Set the
switch to OFF to enable the punch and folding features.

Solution ID TAUS0657591EN01 Solution Usage

Description
Part numbers for the toner pump motors and motor locations.

Solution
Toner Pump motor (M28) -Toner Pump Assembly 2 located on the right(p/n 56UA-7900)
Toner Pump motor (M29) -Toner Pump Assembly located on the left (p/n 56UA-7800)
Note: Both motors are located at the top, rear right of the machine.

Solution ID TAUS0657675EN00 Solution Usage

Description
Does the IC-611 support printing directly from a USB memory stick?

Solution
No, printing directly from a USB memory stick is not supported

Solution ID TAUS0657724EN01 Solution Usage

Description

How to access the Konica Minolta FTP site.

Solution
The Konica Minolta FTP site is no longer accessible. The content of this site has been transferred to the Drivers/System Code/Firmware/EPROMs selection
on each individual's SSD Home page. Enter a Product Group, and a Product and select Go to get a complete list of Drivers, System Code, Firmware,
EPROMs, Utilities, and Support Documentation. In addition there arelinks to download Firmware, EPROMs, Utilities, and Support Documentation for related
accessories.

Solution ID TAUS0657763EN01 Solution Usage

Description
SC77-08 at power up.

Solution

CAUSE: Pinched wiring harness for M14 (Stapler Rotation Home Sensor).

SOLUTION: Remove the wiring harness from theconnector on the board and the motor. Check for continuity and replace the wiring harness (p/n
15AA90040)if needed.

Solution ID TAUS0657778EN01 Solution Usage

Description
Bates Stamping availability.

Solution
Bates Stamping is no longer the terminology usedby Konica Minolta. Annotation is available. The Annotation Setting provides the same stampingfunctions
(Date/Time/Numbering) as Bates Stamping.

* Trademark ownership information

Solution ID TAUS0657785EN01 Solution Usage

Description
How toPING a Macintosh*.

Solution
To PING a Macintosh, perform the following:

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

84
 bizhub PRO 1050
1. Double-click the Finder.
2. Select Applications.
3. Select Utilities.
4. Select Terminal.
5. From the Terminal window type the standard PING command.

* Trademark ownership information

Solution ID TAUS0657790EN01 Solution Usage

Description
Item number for Maintenance Kit (750,000).

Solution
Maintenance Kit (Item #56UE-PM75).

Solution ID TAUS0657808EN01 Solution Usage

Description
When exiting jobs to the left subtray of the SD-501, there is no full tray indication. Unit jams and indicates J72-67.

Solution
CAUSE: Modification required.

SOLUTION: The paper exit detection actuator has been redesigned to allow the tray full indication.Install the redesigned paper exit detection actuator (p/n
15AN47180E) and verify proper operation.

Solution ID TAUS0657868EN00 Solution Usage

Description
Part number for the main CB, which is depicted without an associated part number on page 6 of the LS501/LS502 Parts Guide Manual, dated August 2004.

Solution
LS501 main CB (p/n 15AV-9310) and LS502 main CB (p/n 15AW-9320).

Solution ID TAUS0657998EN01 Solution Usage

Description
Trimmer unit on the SD-501 does not fully trim the sheets;nota clean cut.

Solution
PROBABLE CAUSES:
1. Out of adjustment.
See attached adjustment document.

2. Used orfailed trimmer board and/or knife blade.

Replace the failed trimmer board and/or knife blade and reset the special parts counter.

3. Cracked or broken plates on trimmer unit.

See attached JPEG; contact SSD Technical Support.
Note : Replacement parts - Blade (p/n 15AN-5700), Trimmer board (p/n 15AN-52820),
Trimmer unit assembly (p/n 15AN50920).

Solution ID TAUS0658002EN01 Solution Usage

Description
RC-501 Parts Manual.

Solution
See the attached PDF to obtain the RC-501 Parts Manual.
Note : To view the PDF, Acrobat® Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe® Web site at:
http://www.adobe.com/products/acrobat/readstep2.html

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

85
 bizhub PRO 1050
Solution ID TAUS0658054EN01 Solution Usage

Description
How to enable/disable transfer assist control.

Solution
To enable/disable transfer assist control, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [07 System Setting] on the touchscreen.
4. Touch [01 Software SW Setting] on the touchscreen.
5. Use the left up-down arrow to input DIPSW number [6].
6. Use the right up-down arrow to input bit number [2].
7. On the touchscreen, t ouch [ON] to disable transfer assist control or touch [OFF] to enable transfer assist control.
8. Touch [Return] on the touchscreen.
9. Touch [Exit] on the touchscreen.
10. Touch [Exit] on the touchscreen.

Solution ID TAUS0658055EN00 Solution Usage

Description
How to enable/disable the RADF multi feed detection control.

Solution
To, enable/disable the RADF multi feed detection control, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [07 System Setting] on the touchscreen.
4. Touch [01 Software SW Setting] on the touchscreen.
5. Use the left up-down arrow to input DIPSW number [26].
6. Use the right up-down arrow to input bit number [7].
7. Touch [ON] on the touchscreen to disable RADF multi feed detection control or touch [OFF] on the touchscreen to enable RADF multi feed detection
control.
8. Touch [Return] on the touchscreen.
9. Touch [Exit] on the touchscreen.
10. Touch [Exit] on the touchscreen.

Solution ID TAUS0658058EN00 Solution Usage

Description
How to include/exclude proof copy to set copy quantity.

Solution
To, include/exclude proof copy to set copy quantity, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [07 System Setting] on the touchscreen.
4. Touch [01 Software SW Setting] on the touchscreen.
5. Use the left up-down arrow to input DIPSW number [29].
6. Use the right up-down arrow to input bit number [3].
7. Touch [ON] on the touchscreen to include proof copy to set copy quantity or touch [OFF] on the touchscreen to exclude proof copy to set copy quantity.
8. Touch [Return] on the enable touchscreen.
9. Touch [Exit] on the touchscreen.
10. Touch [Exit] on the touchscreen.

Solution ID TAUS0658059EN00 Solution Usage

Description
How to perform the IP HDD Format procedure.

Solution
To perform the IP HDD Format procedure, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [14 IP HDD Format] on the touchscreen.
4. Touch [01 IP HDD Format] on the touchscreen.
5. Touch the desired item to be formatted [Document], [Parameter], [Font], [Spool], or [Select All] on the touchscreen. Execute Format Yes/No will be

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

86
 bizhub PRO 1050
displayed on the touchscreen.
6. Touch [Yes] on the touchscreen. IP HDD Formatting will be displayed on the touchscreen. IP HDD Format Normal End will be displayed on the
touchscreen within approximately one minute.
7. Touch [Return] on the enable touchscreen.
8. Touch [Exit] on the touchscreen.
9. Touch [Exit] on the touchscreen.

Solution ID TAUS0658060EN00 Solution Usage

Description
How to enable/disable the touchscreen buzzer sound.

Solution
To enable/disable the touchscreen buzzer sound, perform the following:
1. Press the Utility/Counter key.
2. Touch [01 System Setting] on the touchscreen.
3. Touch [02 Buzzer Setting] on the touchscreen.
4. Touch [01 Buzzer On/Off, Volume Setting] on the touchscreen.
5. Touch [On] to enable the buzzer sound or [Off] to disable the buzzer sound.
6. Touch [OK] on the touchscreen.
7. Touch [Exit] on the touchscreen.

Solution ID TAUS0658197EN00 Solution Usage

Description
Transfer Assist Adjustment is grayed out under timing adjustments. The correct size is set and the transfer assist control has been enabled.

Solution
CAUSE: The adjustment has not been enabled.

SOLUTION: To enable the Transfer Assist Adjustment, perform the following:

1. Enter the Service mode.
2. Select System Setting.
3. Set dipswitch 3, bit 0 to 1 and exit.The adjustment will now be available.

Solution ID TAUS0658209EN00 Solution Usage

Description

Punch Unit Failure

Solution

To improve endurance of the punch unit, the Connecting part A (15AG50110) has been changed to
Connecting part 1 assy (15AG-5920) and connecting part 2 assy (15AG-5930). Please refer to Technical Bulletin 5708.

Solution ID TAUS0658324EN01 Solution Usage

Description
How to copy an 11x17 paginated booklet that is already in a booklet form.

Solution
To copy an 11x17 paginated booklet that is already in a booklet form, perform the following:
1. Remove the staples from original.
2. Put page 1 on top and to the left of the ADF.
3. Select 2:2.
4. Select fold and staple. When selecting fold and staple the machine automatically enables Booklet mode, this needs to be turned off.

Copyright 2007, Konica Minolta Business Solutions U.S.A., Inc. January 2007

87