This project is funded by the Department for Levelling up, Housing, and Communities (DLUHC) (UK
Government) to facilitate the integration and welcome of British National (Overseas)visa holders
from Hong Kong
IT Skills Audit
Mouse Skills
I know that the mouse is used for interacting with objects on the screen.
I can point, click, drag, and double-click with the mouse.
I know the different functions of a single- and double-click and when to use each.
I know keyboard shortcuts to several mouse actions and I regularly use them.
I can adjust mouse settings in the control panel.
I know the functions of the right mouse button and when I can use it (PC users only).
User Interface Skills
I know how to pull down a menu and how to click a radio button or check box.
I can resize windows or drag them from one screen location to another.
I can open or close a window or folder.
I can minimize/maximize windows and launch programs using the desktop shortcuts
I can launch programs using the Start button (Windows) or Apple drop-down (Mac).
I can scroll both horizontally and vertically, and I can use different scrolling methods.
I can arrange and re-name icons and identify different types of icons.
I know how to use keyboard shortcuts to accomplish tasks.
I can adjust the appearance of the desktop and create shortcuts.
I can change the views in the windows.
I can customize palettes such as the Launcher.
File Management/Operating System
I know how to insert a USB drive or CD.
I can format a floppy or zip disk and I know how to write protect a file.
I can save a file to a new location from inside the application.
I can copy a file to a new place using the file manager.
I can copy a file to a new place from almost anywhere using a shortcut & dragging.
I know the best place to save a file (i. e. hard drive, network drive).
I know the difference between closing/minimizing/hiding a window and quitting a program. I
know how to go back to open files when I can’t see them on the desktop.
I know how to quickly 'find' a file.
I can copy and paste between documents from different applications.
1
This project is funded by the Department for Levelling up, Housing, and Communities (DLUHC) (UK
Government) to facilitate the integration and welcome of British National (Overseas)visa holders
from Hong Kong
I can work comfortably in at least one operating system: I can locate and use control panels. I
understand the directory tree of multiple disks. I know how to organize the directory tree for
efficiency. I know how to monitor the space remaining on a drive.
I can work comfortably in more than one operating system (List: ________________)
I delete unnecessary files from the computer when appropriate.
I know how to backup data and have a systematic plan in place to backup files regularly. I also
know how to restore files from a backup.
I understand file extensions and differences between file types.
Setup and Basic Troubleshooting
I can power-up and shutdown a computer appropriately.
I know how to check computer, monitor, and wall outlet for power connections.
I can set up a stand-alone computer such as a Windows or Macintosh computer.
I can install stand-alone application software.
I can perform a soft reboot of the operating system with keystrokes.
I regularly use utilities such as defragmenter, scan disk, or rebuilding the desktop.
I recognise typical symptoms of software problems and I can often diagnose.
I know how to tell if the network is available to a computer. I know to check the cable.
I know how to find out how much RAM and hard drive storage space a computer has.
I can troubleshoot basic things before contacting the technology specialist.
I can configure and troubleshoot the network software.
I regularly update and use a virus checker.
I know when it is time to call a technology specialist.
I can connect a projection device such as a TV or LCD projector to a computer.
I can install new hardware such as modem, network card, or speakers.
Printing Skills
I can determine if a machine has a printer and cable attached. I can load paper.
I can use software to select a printer.
I can change toner/ribbon, and can clear paper jams.
I understand how to change the default printer.
I can change print parameters (i.e. paper orientation, margins, proportions, etc).
I can troubleshoot local printer problems.
I can troubleshoot a network printer job. I understand what a print spool does and how to
manage it. I can install a print driver. I can add a new printer to a local computer.
2
This project is funded by the Department for Levelling up, Housing, and Communities (DLUHC) (UK
Government) to facilitate the integration and welcome of British National (Overseas)visa holders
from Hong Kong
I can set up and manage a network print queue.
Ethical Use Understanding
I am not aware of any ethical issues surrounding Internet use.
I know that some copyright restrictions apply to some software and web documents.
I clearly understand the difference between freeware, shareware, and commercial software
and the fees involved in the use of each. I know the programs for which my organisation holds
a site license. I understand how I can use information gathered from the Internet without
violating copyright laws.
I am aware of other ethical issues involving technology use such as privacy and can explain the
issues to colleagues.
Word Processing
I can apply fonts, change font sizes, use features like bold or underline, and use the spell checker.
I can customise the indentation of paragraphs, set margins and page properties, and use the
formatting ruler.
I can set and customise tabs and adjust the viewing percentage on the screen.
I can insert page breaks and create columns.
I can create headers and footers, and add automatic page numbers.
I can create text boxes and insert files, objects and tables.
I can customise how tables and columns appear, including text wrapping, background colours,
etc.
I can export to different file formats and I understand how to save a file so that I can email it to
somebody who doesn’t have the same program I have.
I can do a mail merge to create customised letters that include information from a spreadsheet or
database
I can create templates
I can create and print an envelope
I can use a word processor to format a flier or eye-catching document in complex ways and make
it look really great.
I know when it’s okay to format a document in Word and when I should consider using a page
layout program instead.
Presentation Software
I am likely to use presentation software to make formal presentations.
3
This project is funded by the Department for Levelling up, Housing, and Communities (DLUHC) (UK
Government) to facilitate the integration and welcome of British National (Overseas)visa holders
from Hong Kong
I know how to storyboard a multimedia presentation.
I know how to create a simple presentation using my own text and images.
I can format the slides to look the way I want and I can import slides from other presentations
I know how to add multimedia effects such as animations, videos, and sounds.
I know how to apply good design using restraint with movement and amount of text, choosing
light text on dark backgrounds, etc.
I can produce speaker's notes, print outs, and screen versions of a presentation.
I know how to create and use a presentation effectively without relying on each slide to provide
all the information I’m talking about.
Spreadsheets
I understand the use of a spreadsheet and can navigate within one.
I can create a simple spreadsheet which adds a column of numbers.
I can use a spreadsheet to make a simple graph or chart.
I use a spreadsheet and I know how to add labels, formulas and cell references.
I can change the format of the spreadsheets to anything I need or want.
I know how to export spreadsheet data into other file formats or insert or insert into word
processing documents.
I know how to program multiple spreadsheets with macros to do advanced financial analysis.
Observed (Caseworker): Date:
