Person Specification
This form lists the essential and desirable requirements needed in order to do the job.
Applicants will be shortlisted solely on the extent to which they meet these requirements.
   Job Title: Operations Administrator
   Department/Division: Global School of Sustainability
   Accountable to: Project Manager
   Competency                   Criteria                                                               E/D
   Knowledge and                Excellent IT skills, including MS Word, Excel, Outlook and ability     E
   Experience                   to create and maintain databases
                                Experience of and ability to support the planning and
                                                                                                       E
                                organisation of activities and events, taking responsibility for all
                                logistics and co-ordinating activity
                                Demonstrable ability to apply policy and procedure when                E
                                arranging activities.
                                Experience of minute taking, diary and meeting management
                                                                                                       E
                                Experience of updating websites
                                                                                                       D
                                Experience of managing multiple mailboxes, ensuring timely
                                responses and escalation where necessary                               D
   Planning and Organising      Under minimal supervision the ability to plan and prioritise own
   Resources                    workload while maintaining key deadlines and timely responses
                                                                                                       E
                                at the required high standard; adapting as necessary to
                                changing deadlines, a new priority, or timely tasks.
                                Ability to keep work practices, information systems and
                                procedures under on-going review and update, amend and
                                                                                                       E
                                make recommendations for improvements as required.
   Communication                Excellent command of the English language and the ability to
                                understand and convey information in a clear and accurate
                                                                                                       E
                                manner both orally and in writing
                             Ability to draft documents and correspondence for all staff,
                             including senior staff and external stakeholders with accuracy,
                                                                                                 E
                             showing excellent presentational skills and an eye for detail.
                             Ability to communicate clearly and effectively with a variety
                             of colleagues at a range of levels, both within and outside of      E
                             GSoS
  Initiative and Problem     Demonstrable ability to use initiative to manage tasks with         E
  Solving                    minimum of supervision, presenting a range of solutions where
                             there is not a clear path of action
                             A proactive approach to work, being able to see the bigger
                             picture and taking the initiative to suggest and implement          E
                             improvements
  Service Delivery           Evidence of ability to provide a high standard of service through   E
                             support tasks.
                             Ability to manage more than one portfolio of work simultaneously
                                                                                                 E
                             with effective task management and delivery in each.
  Teamwork and               Ability to work proactively, and as part of an effective team       E
  Motivation                 supporting the overall work of senior staff
                             Effective liaison with key internal and external contacts to
                                                                                                 E
                             coordinate work of own and others.
                             A high level of productivity and engagement with a range of work
                             requests and activities                                             E
E – Essential: requirements without which the job could not be done.
D – Desirable: requirements that would enable the candidate to perform the job well.