University of Pennsylvania First Call Information
3451 Walnut Street, Philadelphia, PA 19104
IT Contacts
Donna Haynesworth
Senior Information Technology Project Leader
Ms Josephine Mercer
IT Administrator
Ronald Cohen
IT Manager
Alan Fels
Manager Inforamation Technology Services
Company Information
7,000 Employees
Industry- Higher Education
$3 Billion Estimated Revenue (Fiscal Year End: January)
Locations across the State of Pennsylvania with several affiliate schools
Business/IT Initiatives
1. Still backing up to tape. Environment is too large and tape costs are out of control.
a. Timeline: 4 months
2. Automate file systems access monitoring and policy enforcement
a. Timeline: 6 months
3. Huge initiative to convert whole school to Exchange (Currently using Lotus Notes)
a. 2 year long project
Critical Applications
1. Accounting- Microsoft SQL
2. Human Resources- Microsoft SQL
3. Interactive Classroom- SQL backend (This is used for online classes and assignments)
Network Environment
Number of Servers 45 Virtualized Manufacturers: Dell
Storage Dell storage with 120TB (Accounting, HR, Interactive Classroom,
Exchange, File Servers) (Total Capacity- 150TB)
Backups Symantec Net Backup (Weekly Full, Daily Incremental)
Security Central Antivirus (McAfee) and Firewall Server (Symantec)
Applications 6 web server running at all times to house the Website and support
Interactive Classroom
6 Accounting Application server (SQL) housing accounting records
6 SQL Servers for Purchasing and Human Resources
15 File Servers housing Student data
Account Name: Industry:
Industry Related Drivers Compliance Data Retention Security
Healthcare Financial Legal
Media Higher Ed Manufacturing
Services Retail Other
Account and Initiatives RFP Existing Net New
Consolidation DR/BC
Upgrade SDS
Cloud Services Other
Opportunity - Computers Physical Virtual Mixed
Workstations Servers
Web Other
Opportunity - Storage DAS NAS Mixed
EMC Non-EMC
Up Capacity Replace
Opportunity - Applications Proprietary Off-shelf Mixed
Migration Replacement
Virtualization Other
Opportunity – Professional Services
Migration Deployment
Upgrade Residency
Opportunity - Education Physical Virtual Mixed
Workstations Servers
Upgrade Backup
Other
Additional Information Needed
Servers Storage Applications Users
Servers Configs Capacity Data Workloads Numbers Profiles
Workloads SPcollect NAR
RPO/RTO
Connectivity Activity Config