Final Report
Final Report
MAY 2025
DECLARATION
Place: Signature
Date: AKASH DEEP VERMA
CERTIFICATE
This is to certify that Akash Deep Verma, Roll No. 226073, worked
under my supervision for the Project Report titled “ROLE OF INDIA
POST PAYMENTS BANK TO DRIVE FINANCIAL INCLUSION IN
INDIA ” during the academic year 2024-25 in partial fulfillment of
the requirement for the award of the degree of Bachelor of Business
Administration.
CHAPTER
TITLE PAGE NO.
NO.
ABSTRACT (i)
INTRODUCTION
1.1 Introduction 1
1.2 Objectives 1
2 REVIEW OF LITERATURE
4
2.1 Review of Literature
RESEARCH METHODOLOGY
3.1 Methodology 10
3 10
3.2 Research Design
5 45
5.2 Suggestions & Recommendations
45
5.3 Limitations of study
47
5.4 Conclusion
49
REFERENCES
52
ANNEXURE I
57
ANNEXURE II
ABSTRACT
i
LIST OF TABLES
4.4.3 39
4.4.4 40
ii
LIST OF TABLES
iii
LIST OF CHARTS
4.1.2.4 26
4.1.2.5 27
iv
LIST OF ABBREVIATION ( IF REQUIRED)
v
CHAPTER-1
INTRODUCTION
1.1INTRODUCTION
India Post Payments Bank (IPPB) was established in 2018 as a public sector company
under the Department of Posts, Ministry of Communications with the objective of
providing affordable banking and financial services to the unbanked population of
India. The IPPB is aimed at bringing financial inclusion by leveraging the extensive
postal network of India, which has a presence in every nook and corner of the country.
1.2 OBJECTIVES
⚫ To identify the function and role of India Post Payments Bank. To find the Trend
Analysis of India Post Payments Bank.
⚫ To identify the difference between POSB (Post Office Savings Bank), Post Life
Insurance (PLI) and India Post Payments Bank.
To study the role of Indian post payment banks in financial inclusion.
⚫
To Identify how the Head office (HO), Sub-office (SO), Branch office (BO) are
⚫
utilized. To identify the financial Position of India Post Payments Bank.
⚫ To find the trend percentage relationship, in which each item of different years
bear to the same item in the base year.
1
⚫ To understand the banking services provided by postal postmen and Grameen
Dak Sewaks (GDS) at doorstep banking services.
Payments banks are new model of banks, conceptualized by the Reserve Bank of
India (RBI), which cannot issue credit. These banks can accept a restricted deposit,
which is currently limited to ₹200,000 per customer and may be increased further.
These banks cannot issue loans and credit cards. Both current account and
savings accounts can be operated by such banks. Payments banks can issue ATM
cards or debit cards and provide online or mobile banking. The minimum capital
requirement is Rs.100 crore. For the first five years, the stake of the promoter
should remain at least 40%. Foreign share holding will be allowed in these banks
as per the rules for FDI in private banks in India. The voting rights will be regulated
by the Banking Regulation Act, 1949. The voting right of any shareholder is capped
at 10%, which can be raised to 26% by the Reserve Bank of India. Any acquisition
of more than 5% will require approval of the RBI. The majority of the bank's board
of directors
should consist of independent directors, appointed according to RBI guidelines. The
bank should be fully networked from the beginning. The bank can accept utility bills.
It cannot form subsidiaries to undertake non-banking activities. Initially, the deposits
will be capped at ₹100,000 per customer, but it may be raised by the RBI based on
the performance of the bank. Payment Banks are not permitted to lend to any person
including their directors. 25% of its branches must be in the unbanked rural area.
The bank must use the term "payments bank" in its name to differentiate it from
other types of bank. The banks will be licensed as payments banks under Section
22 of the Banking Regulation Act, 1949, and will be registered as public limited
company under the Companies Act, 2013.
1.6 COMPANY PROFILE
India Post Payments Bank, abbreviated as IPPB, is a division of India Post which is
under the ownership of the Department of Post, a department under Ministry of
Communications of the Government of India. Opened in 2018, as of January 2022,
2
the bank has more than 5 crore customers. IPPB aims to utilize all of India's 155,015
post offices as access points and 3 lakh postal postmen and Grameen Dak Sewaks
(GDS) to provide doorstep banking services. The fundamental mandate of IPPB is to
remove barriers for the unbanked & underbanked and reach the last mile leveraging a
network comprising of 1.55 lakh Post Offices and around 3 lakh postal employees.
IPPB’s reach and its operating model is built on the key pillars of India Stack -
enabling Paperless, Cashless & Presence-less banking in a simple & secure manner
at the customers' doorstep, through a CBS-integrated smartphone and biometric
device. Leveraging frugal innovation and with a high focus on ease of banking for the
masses, IPPB delivers simple & affordable banking solutions through intuitive
interfaces available in 13 languages. IPPB is committed to provide a fillip to a less
cash economy and contribute to the vision of Digital India. India will prosper
when every citizen will have equal opportunity to become financially secure and
empowered. Our motto stands true - Every customer is important; every transaction
is significant, and every deposit is valuable.
3
CHAPTER-2
REVIEW OF LITERATURE
4
MANOJ MINJ et.al (OCT-21) Payments banks provide the benefit of both mobile/E-
wallets and banking services. Only 32% of respondents are highly aware about
payment banks,21% and 19% of respondents are having moderate and low level of
awareness respectively. 28% of respondents are completely unaware about payment
banks.
MANOJ MINJ et.al (AUG-21) The financial facility was brought to the door by the
IPPB and DARPAN. There is also a significant contribution from postal agencies at
a national level. India Post will hopefully be a better point of contact for all citizen-
centred services like Aadhar and will thus support sustainable development goals
such as lowering poverty, gender equality and reducing inequality.
P.JESINTHA et.al (JUN-21) In the modern era people forget the post office in their
busy schedule but the RBI innovative idea to launch the payment bank through post
office is a next step for the growth of our economy. IPPB faces a few challenges to
reach initially but it reached the pinnacle success by crossing 2.36 crore customers.
The article clearly shows the benefits and the growth of IPPB.
GAURAV AND MANOJ MINJ(MAR-21) India Post Payments Bank has the leverage
of largest postal network in the world. IPPB has increased the size of rural banking
infrastructure by seven times. As IPPB is not allowed to advance loans which is the
primary income source of banks, IPPB need to more focus on new ways of income
generation. RATHEESH AND K. NAIR(JAN-21) Innovative products with fewer risk,
speed and
efficient grievance redressal together with imparting professionalism in customer
services definitely can find good market for India post payments bank in Kerala given
the buoyant financial inclusion and cash less economic conditions of India.
THUSHARA T.K (DEC-20) There are millions of Indians don’t have access to
banking facilities. They cannot avail of government benefits, loans, insurance and
even interest on savings. M-Banking, IPPB, PMJDY will reach the unbanked and
the under banked across the all cross section of society and geographic.
AFSANA SULTANA (NOV-20) India post has been playing a very important role in
financial inclusion with its given network and reach especially in the rural areas. It
5
has adopted various reform measures for innovation and technological up gradation
in the country.
VAIBHAV AND R.C. GUPTA (DEC-18) It will open up a lot of chances for
Department of Post. Regardless, the test from prominent private players would
encourage IPPB to unendingly patch up its commitments. IPPB can never again
depend just on its profound established knowledge of expansive dissemination
arrange, anyway needs to update its advantages and abilities to remain forceful in
the business focus.
6
S.TAMILARASI AND D. BHUVANESWARI (OCT-18) The Payment bank is innovative
activity of Department of Post. Most extreme number of individuals have Phone
number through that they can utilize the saving money office. This new idea will inspire
the clients in future yet it likewise have a few bad marks. On the off chance that Airtel
industry center the bad marks then this idea might be a major test to conventional
managing an account industry.
definitely a
good one but it will take much time to have I completely cashless economy. The
efforts are going well by the government as well as the private sector companies
having there e-wallets apps such as PayTM, PhonePe etc. The biggest challenge
in front of government is the lack of knowledge and awareness among people and
fear of loss of money by use of digital payment methods risk of hacking. The
government needs to tackle these challenges to have cashless economy and to give
a boost to digital payments to provide sustainable economic development to the
country in the long run.
7
traditional postal delivery system when combined with a digital platform such as
internet banking, mobile banking, prepaid instruments, debit cards, availability
ATMs, point of sale devices, the India Post Payments bank is set to be the face
a new transformation of post offices and be a major drive for financial inclusion
initiative by the Government of India.
V. RAMESH NAIK et.al (FEB-18) The payment banks plays a significance role in
implementing government’s direct benefit, transfer schemes, where subsidies on
health care, education and gas are paid directly to beneficiaries account. However,
the competition between traditional and payment banks will lead to widening and
improvement in quality of banking services are reduced costs and which may finally
lead results in financial inclusion.
BHANSALI SHREY et.al (FEB-18) These are the untapped customers who are not
a part of the banking system yet. Also, even if they are a part of the banking system,
these are not active due various reasons such as unavailability of a nearby branch,
inconvenience due to low literacy rates etc.
SRP. VIJAYA et.al (AUG-17) The Sivagangai Postal Division has doing well to its
postal customers. With its 86.17% post offices in rural area, it can successfully
provide all the bank services to the rural people. K. MEENA KUMARI (MAY-17) As
8
It‘s a long due experiment that logically follows after a agriculturally dominated
traditional economy like India embraces digital payments widely. Indian post has
already applied to the RBI for a banking license; if the license is given it will be a great
achievement for Indian post which will enable post offices to perform full banking
activities. Indian post can give a new dimension to the process of financial inclusion
and can reach an extra mileage in the field of financial inclusion. Indian post can start
the journey where Indian banking system stops.
9
CHAPTER-3
RESEARCH METHODOLOGY
3.1 METHODOLOGY
10
Common sources of secondary data for social science include censuses, information
collected by government departments, organizational records and data that was
originally collected for other research purposes. Primary data, by contrast, are
collected by the investigator conducting the research.
Data was collected from Annual Report and websites of the India post. Supporting
literature from relevant sources, journals, research reports, websites etc. also forms
the sources of secondary data.
Often used in accounting, there are many standard ratios used to try to evaluate the
overall financial condition of a corporation or other organization.
Financial ratios may be used by managers within a firm, by current and potential
shareholders (owners) of a firm, and by a firm's creditors. Financial analysts use
financial ratios to compare the strengths and weaknesses in various companies.
If shares in a company are traded in a financial market, the market price of the
shares is used in certain financial ratios.
LIQUIDITY RATIO
Liquidity ratios measure a company's ability to pay off its short-term debts as they
become due, using the company's current or quick assets.
Liquidity ratios include the
• Current Ratio
• Quick Ratio
• Absolute Liquidity Ratio
11
CURRENT RATIO
The current ratio is a liquidity ratio that measures a company’s ability to pay short-
term obligations or those due within one year.
It tells investors and analysts how a company can maximize the current assets on
its balance sheet to satisfy its current debt and other payables.
QUICK RATIO In finance, the quick ratio, also known as the acid-test ratio is a type of
liquidity ratio, which measures the ability of a company to use its near cash or quick
assets to extinguish or retire its current liabilities immediately.
It is defined as the ratio between quickly available or liquid assets and current
liabilities. Quick assets are current assets that can presumably be quickly converted
to cash at close to their book values.
This ratio only tests short-term liquidity in terms of cash, marketable securities, and
current investment.
GROSS PROFIT RATIO Gross Profit Margin Ratio, sometimes also referred to as
gross margin, is a type of profitability ratio. It helps to measure how much profit a
company makes from the sale of goods and services after deducting the direct costs.
12
In simple words, it is a simple metric to measure the company’s profitability. Also, it
helps to evaluate how efficiently the company is using its labour and raw materials
during the production process.
NET PROFIT RATIO The net profitability ratio, also referred to as the net profit margin,
is a way to measure a business' financial performance or profitability with expenses,
including interests and taxes.
You can use the net profitability ratio to determine the financial value of a company,
as it outlines the relationship between the net profit after taxes and net sales in a
business. It helps businesses determine whether their current business practices are
generating revenue.
OPERATING RATIO
Operating cost ratio or operating expense ratio, the operating ratio compares
operating expenses to net sales.
It's a common metric companies use to determine how efficient their management
is at keeping operating costs low while also earning revenue or making sales.
13
Because it is expressed as a percentage, you can compare the effectiveness or
profitability of different investment choices.
RETURN ON ASSETS
Return on assets (ROA) is a ratio that tells you how much profit a company earns
from its resources and assets.
FIXED ASSET TURN OVER RATIO Fixed asset turnover is the ratio of net sales
divided by average fixed assets. This ratio is one of the efficiency ratios that analysts
use to determine the overall effective utilization of the resources by a company.
14
Trend analysis of financial statements helps information users to discern percentage
changes over time in the selected data.
The trend percentage is the percentage relationship, in which each item of different
years bear to the same item in the base year. Trend analysis is important because,
with its long run view, it may point to basic changes in the nature of the business.
By looking at a trend in a particular ratio, one may find whether the ratio is falling,
rising or remaining relatively constant. From this observation, a problem is detected
or the sign of good or poor management is detected.
15
CHAPTER-4
DATA ANALYSIS AND INTERPRETATION
4.1 RATIO ANALYSIS
4.1.1LIQUIDITY RATIO
4.1.1.1 CURRENT RATIO
Curren
Year Capital & Liabilities Assets t Ratio
Cash
and Balances
Balance with
s Banks
Other with & Money
liabilites Reserv at call & Loans &
Deposit and e Bank short Advance Other
s provisions of India notice s Assets
₹ ₹ ₹ ₹ ₹ ₹
23,70,0 11,58,49,14 2,47,75 1,47,92,5 - 4,51,47,8 12.896
2017 79.00 5.00 7.00 3,208.00 ₹ 40.00 79253
₹ ₹ ₹ ₹ - ₹
1,20,42, 10,64,66,83 33,40,2 89,78,76, 71,19,54, 13.612
2018 943.00 0.00 92.00 208.00 408.00 13398
₹ ₹ ₹ ₹ ₹
94,75,9 10,90,2
1,666.0 2,17,94,15,9 8,399.0 1,46,77,7 ₹ 1,23,17,0 0.8981
2019 0 87.00 0 4,224.00 - 5,297.00 45522
₹ ₹ ₹ ₹ ₹
8,55,03, 32,69,5
12,137. 2,16,22,38,6 6,650.0 4,54,62,9 ₹ 2,63,24,0 0.7006
2020 00 07.00 0 1,831.00 - 41553
9,712.00
₹ ₹ ₹ ₹ ₹
22,99,6 85,41,2
8,51,06 3,00,44,36,7 8,200.0 6,29,45,4 ₹ 2,80,03,9 0.3826
2021 1.00 71.00 0 3,972.00 - 37394
2,834.00
₹ ₹ ₹ ₹ ₹ ₹
9,73,06,5 1,56,20,0
36,91,7 3,36,32,40,0 2,67,28, 3,000.00 00.00
00.00
2,18,00 07,000. 2,79,44,2 0.3776
2022 0.00 00 6,000.00 89499
TABLE: 4.1.1.1 CURRENT RATIO
16
Current Ratio
16
14
12
10
8
6
4
2
0
2017 2018 2019 2020 2021 2022
17
4.1.1.2 QUICK RATIO
Y
ea Quick
r Capital & Liabilities Assets Ratio
Balances
Cash and with
Balances Banks &
with Money
Reserve at call &
Other liabilites Bank of short Other
Deposits and provisions India notice Assets
₹ ₹ ₹ ₹ ₹
20 23,70,079. 11,58,49,145.0 2,47,757.0 1,47,92,53 4,51,47,84 12.89
17 00 0 0 ,208.00 0.00 6793
₹ ₹ ₹ ₹ ₹
20 1,20,42,94 10,64,66,830.0 33,40,292. 89,78,76,2 71,19,54,4 13.61
18 3.00 0 00 08.00 08.00 2134
20 ₹ ₹ ₹ ₹ ₹
94,75,91,6 2,17,94,15,987. 10,90,28,3 1,46,77,74 1,23,17,05 0.898
19 66.00 00 99.00
,224.00 ,297.00 1455
20 ₹ ₹ ₹ ₹
₹
20 8,55,03,12, 2,16,22,38,607. 32,69,56,6
50.00 4,54,62,91 2,63,24,09 0.700
137.00 00
20 ₹ ,831.00 ,712.00 6416
₹ ₹
₹ ₹
21 22,99,68,5 3,00,44,36,771. 85,41,28,2
00 00.00 6,29,45,43 2,80,03,92 0.382
20 1,061.00
₹ ₹ ,972.00 ,834.00 6374
₹ ₹
22 ₹
36,91,72,1 3,36,32,40,000. 2,67,28,07
8,000.00 00 ,000.00 9,73,06,53 2,79,44,26 0.377
,000.00 ,000.00 3017
TABLE: 4.1.1.2 QUICK RATIO
18
Quick Ratio
16
14
12
10
8
6
4
2
0
2017 2018 2019 2020 2021 2022
19
4.1.1.3 ABSOLUTE LIQUIDITY RATIO
Absolute
Ye Liquidity
ar Capital & Liabilities Assets Ratio
Cash and
Balances Balances
with with Banks
Reserve & Money
Other liabilites Bank of at call &
Deposits and provisions India short notice
₹ ₹ ₹ ₹
20 23,70,079.0 11,58,49,145.00 2,47,757.0 1,47,92,53,
17 0 ₹ 0 208.00 12.51489322
₹ 10,64,66,830.00 ₹ ₹
20 1,20,42,943. ₹ 33,40,292. 89,78,76,2
18 00 2,17,94,15,987.0 00 08.00 7.604575363
20 ₹ 0 ₹ ₹
94,75,91,66 ₹ 10,90,28,3 1,46,77,74,
19 6.00 2,16,22,38,607.0 99.00 224.00 0.504252883
20 ₹ 0 ₹ ₹
20 8,55,03,12,1 ₹ 32,69,56,6 4,54,62,91,
37.00 3,00,44,36,771.0 50.00 831.00 0.454910189
20
₹ 0 ₹ ₹
21 22,99,68,51, ₹ 85,41,28,2 6,29,45,43,
20 061.00 3,36,32,40,000.0 00.00 972.00 0.274935312
22 ₹ 0 ₹ ₹
36,91,72,18, 2,67,28,07, 9,73,06,53,
000.00 000.00 000.00 0.307927482
TABLE: 4.1.1.3 ABSOLUTE LIQUIDITY RATIO
20
Absolute Liquidity Ratio
14
12
10
21
4.1.2 PROFITABILITY RATIO
4.1.2.1 GROSS PROFIT RATIO
Year Interest Earned Interest Expended Gross Profit Gross Profit Ratio
1.00
0.80
0.60
0.40
0.20
0.00
2017 2018 2019 2020 2021 2022
22
4.1.2.2 NET PROFIT RATIO
23
4.1.2.3 OPERATING RATIO
Year Interest Earned Operating Expenses Operating Ratio
2017 ₹ 5,0₹1 ,4₹1 ,26₹5 .00₹ ₹
41,68₹,6 4,397.00₹ 8.31
2018 2,703,480,6,531,1,87
1,28,3495,,529,,6050,08.5070. 00 0.98
2019 46,42,09,331.00 0,292.030.0 0₹ 5.83
2020 45,75,67,936.00 4,87,52,64,588.00 ₹ 10.65
2021 80,44,29,672.00 4,94,02,31,466.00 ₹ 6.14
2022 5,59,54,50,000.00 4.36
TABLE: 4.1.2.3 OPERATING RATIO
Operating ratio
12.00
10.00
8.00
6.00
4.00
2.00
0.00
2017 2018 2019 2020 2021 2022
INFERENCE
The Operating ratio of year 2020 is 10.65 and it is gradually decreses in which in
the year 2022 is 4.36 .It shows the positively that operation expenses are
controlled and it is lesser. Expenses are less than its revenue.
24
4.1.2.4 RETURN ON INVESTMENT RATIO
I) Net Return
Y Profit Profit Issue Of Reserve Capital On
e After Before Share s& Borrowi Employe Investme
ar Tax Tax Capital Surplus ngs d nt
2
0 ₹ ₹ ₹ ₹ ₹
1 2,22,17, 3,29,65, 2,75,00,0 25,97,31 3,00,97,3
7 608.00 048.00 0,000.00 ,912.00 1,912.00 0.01
2 ₹ ₹ ₹
0 ₹ - ₹ - 1,25,00,0 3,99,99,
1 97,53,70 86,28,77 0,000.00 78,207.0 5,24,99,7
8 5.00 1.00 ₹ 0 8,207.00
3,00,00,0 ₹ 0.00
2 ₹- ₹- ₹ -
1,25,70,
0 1,65,10, 2,22,97, 0,000.00 15,363.0
₹ 0
1 07,490.0 86,954.0 ₹ -
4,60,98, 1,74,29,8
9 0 0 3,35,00,0 82,204.0
2 ₹-
3,34,01, ₹-
4,46,36, 0,000.00 0 4,637.00 -1.28
0 34,041.0
0 34,398.0
0 ₹
2,20,00,0
2 ₹-
3,20,54, ₹-
3,26,79, 0,000.00 ₹-
0 38,877.0 ₹ 1,25,98,8
2 96,647.0
0 0 0 2,204.00 -3.54
2 ₹- ₹- 2,00,00,0 ₹- ₹
1 1,59,61, 1,69,46, 0,000.00 8,10,38, 16,99,6 ₹-
2 73,000.0 52,000.0 55,507.0 3,638.0 5,73,38,9
0 0 0 0 0 1,869.00 -0.57
2 ₹-
2 9,81,93, ₹-
77,000.0 7,81,93,7
0
7,000.00 -0.22
TABLE: 4.1.2.4 RETURN ON INVESTMENT RATIO
25
Return on investment
0.50
0.00
-0.50 2017 2018 2019 2020 2021 2022
-1.00
-1.50
-2.00
-2.50
-3.00
-3.50
-4.00
INFERENCE
Return on investment is recovering for the year 2020 as(-1.28) to year 2022 as(-
0.22) even thought there is negative sign the but it shows the organization as
recover back to the profit and show the ROI as positive as soon as possible.
26
4.1.2.5 RETURN ON ASSETS
Year Net Profit After Tax Total Asset Return On Assets
2017 ₹ 2,22₹, -1,65,10-
17,608.00₹ ₹ 3,12,79,51,136.00 ₹ 0.71
2018 9,077,5,439,700.050. 8,11,84,87,980.00 ₹ -0.12
2019 0 0₹ 8,86,99,92,290.00 ₹ -18.61
2020 -3,34,01,34,041.00 ₹ 16,45,26,68,540.00 ₹ -20.30
2021 -3,20,54,38,877.00 ₹ 30,61,73,95,963.00 ₹ -10.47
2022 -1,59,61,73,000.00 45,01,10,81,000.00 -3.55
TABLE: 4.1.2.5 RETURN ON ASSETS
Return on Assets
5.00
0.00
2017 2018 2019 2020 2021 2022
-5.00
-10.00
-15.00
-20.00
-25.00
Return on Asset is recovering for the year 2020 as(-20.30) to year 2022 as(-3.55)
even thought there is negative sign the but it shows the organization as recover
back to the profit and show the ROA as positive as soon as possible show the
proper utilization of assets.
27
4.1.2.6 FIXED ASSET TURN OVER RATIO
eYa Re
luess & AFsisxeetds Depreciation
Ssuerprv Ne
Ats Fseixte OFivxeerd
d RAastsioe t( NTeutr)
On Fixed
r Assets
₹ ₹ 18,46,₹4 ₹
20 25,97,31,9 4,78,60,35 73.00 4,60,13,88 5.64
17 12.00 5.00 2.00
₹ ₹ 96,55,₹7 ₹
20 28.00
3,99,99,78, 6,74,39,43 5,77,83,71 69.22
18 207.00 8.00 0.00
₹- ₹ ₹
20 1,25,70,15, 2,94,86,96
7,63,61₹,271.00
2,87,23,34 -0.44
19 363.00 ,101.00 ,830.00
₹- ₹ ₹ ₹
20
4,60,98,82, 2,00,45,16 95,35,58,355.0 1,05,09,58 -4.39
20 204.00 ,878.00 0 ,523.00
₹- ₹ ₹ ₹
20
8,10,38,55, 1,57,74,32 62,40,91,310.0 95,33,41,2 -8.50
21 507.00 ,606.00 0 96.00
20 ₹- ₹ ₹ ₹ -
9,81,93,77, 78,87,12,0 80,61,29,000.0 1,74,17,00 -563.78
22 000.00 00.00 0 0.00
TABLE: 4.1.2.6 FIXED ASSET TURN OVER RATIO
28
Fixed asset turn over ratio (net)
200.00
100.00
0.00
-100.00 2017 2018 2019 2020 2021 2022
-200.00
-300.00
-400.00
-500.00
-600.00
INFERENCE
Fixed asset turn over ratio as decreased in 2022 as(-563.78) compared to 2021 as(-
8.50) it shows that the fixed as are not fully utilized to manage its internal problems
but it does’t tells about how to manage the fixed asset because its varies based upon
the industry.
29
4.2 TREND ANALYSIS
4.2.1 CURRENT ASSET
Year Current Asset Current Asset Trend Analysis
1000
800
600
400
200
0
2017 2018 2019 2020 2021 2022
The trend analysis shows that there is a continuous increase in the current asset
from year to year. Between 2017 and 2018, the current assets increased by
5.81%. The following year, 2019, it increased by a significant percentage of
84.40%. The growth rate further accelerated in 2020 and 2021, with a growth rate
of 292.08% and 32.39%, respectively. In 2022, the growth rate decreased
compared to the previous years but still had a growth rate of 53.22% compared to
the previous year.
30
4.2.2 NET PROFIT/NET LOSS
Trend Analysis Of Net
Year Net Profit/Net Loss 100
2,22,17,608 43.90079
-7431.08
2017 -15033.7
2018 97,53,705
-14427.5
2019 -1,65,10,07,490 -7184.27
2020 -3,34,01,34,041
2021 -3,20,54,38,877
2022 -1,59,61,73,000
TABLE: 4.2.2 NET PROFIT/NET LOSS TREND ANALYSIS
31
4.3 COMMON SIZE BALANCE SHEET
ASSETS
TABLE: 4.3.1 Common Size Balance Sheet for the year 2017-2018
32
COMMON SIZE BALANCE SHEET
PARTICULARS 2018 % 2019 %
CAPITAL & LIABILITIES
Borrowing 0 0
Other liabilites and 10,64,66,830 2,17,94,15,987
provisions 1 24.57
ASSETS
TABLE: 4.3.2 Common Size Balance Sheet for the year 2018-2019
33
COMMON SIZE BALANCE SHEET
ASSETS
34
COMMON SIZE BALANCE SHEET
ASSETS
35
COMMON SIZE BALANCE SHEET
Borrowing 16,99,63,638 1 0
Other liabilites and
provisions 3,00,44,36,771 10 3,36,32,40,000 7.47
ASSETS
36
4.4 COMPARATIVE BALANCE SHEET
INCREASE/
PARTICULARS 2017 2018 DECREASE %
CAPITAL &
LIABILITIES
CAPITAL 2,75,00,00,000 4,00,00,00,000 1,25,00,00,000 0.45
Reserves & Surplus 25,97,31,912 3,99,99,78,207 3,74,02,46,295 14.40
Deposits 23,70,079 1,20,42,943 96,72,864 4.08
Borrowing 0 0
Other liabilites and
provisions 11,58,49,145 10,64,66,830 -93,82,315 -0.08
ASSETS
Cash and Balances
with
Reserve Bank of
India 2,47,757 33,40,292 30,92,535 12.48
Balances with
Banks & Money
at call & short
notice 1,47,92,53,208 89,78,76,208 -58,13,77,000 -0.39
Investments 1,55,54,41,976 6,43,78,77,634 4,88,24,35,658 3.14
Loans & Advances 0 0
Fixed Assets 4,78,60,355 6,74,39,438 1,95,79,083 0.41
Other Assets 4,51,47,840 71,19,54,408 66,68,06,568 14.77
Contingent
Liabilities 0 2500000
Bills for Collection 0 0
TABLE: 4.4.1 Comparative Balance Sheet for the year 2017-2018
37
COMPARATIVE BALANCE SHEET
INCREASE/
PARTICULARS 2018 2019 DECREASE %
CAPITAL &
LIABILITIES
CAPITAL 4,00,00,00,000 7,00,00,00,000 3,00,00,00,000 0.75
Reserves & Surplus 3,99,99,78,207 -1,25,70,15,363 -5,25,69,93,570 -1.31
Deposits 1,20,42,943 94,75,91,666 93,55,48,723 77.68
Borrowing 0 0
Other liabilites and
provisions 10,64,66,830 2,17,94,15,987 2,07,29,49,157 19.47
ASSETS
Cash and Balances
with
Reserve Bank of India 33,40,292 10,90,28,399 10,56,88,107 31.64
38
COMPARATIVE BALANCE SHEET
INCREASE/
PARTICULARS 2019 2020 DECREASE %
CAPITAL &
LIABILITIES
CAPITAL 7,00,00,00,000 10,35,00,00,000 3,35,00,00,000 0.48
Reserves & Surplus -1,25,70,15,363 -4,60,98,82,204 -3,35,28,66,841 2.67
Deposits 94,75,91,666 8,55,03,12,137 7,60,27,20,471 8.02
Borrowing 0 0
Other liabilites and
provisions 2,17,94,15,987 2,16,22,38,607 -1,71,77,380 -0.01
ASSETS
Cash and Balances
with
Reserve Bank of
India 10,90,28,399 32,69,56,650 21,79,28,251 2.00
Balances with
Banks & Money
at call & short
notice 1,46,77,74,224 4,54,62,91,831 3,07,85,17,607 2.10
Investments 3,11,27,88,269 6,94,24,93,469 3,82,97,05,200 1.23
Loans & Advances 0 0
Fixed Assets 2,94,86,96,101 2,00,45,16,878 -94,41,79,223 -0.32
Other Assets 1,23,17,05,297 2,63,24,09,712 1,40,07,04,415 1.14
Contingent
Liabilities 25,00,000 25,00,000
Bills for Collection 0 0
TABLE: 4.4.3 Comparative Balance Sheet for the year 2019-2020
39
COMPARATIVE BALANCE SHEET
INCREASE/
PARTICULARS 2020 2021 DECREASE %
CAPITAL &
LIABILITIES
CAPITAL 10,35,00,00,000 12,55,00,00,000 2,20,00,00,000 0.21
Reserves &
Surplus -4,60,98,82,204 -8,10,38,55,507 -3,49,39,73,303 0.76
Deposits 8,55,03,12,137 22,99,68,51,061 14,44,65,38,924 1.69
Borrowing 0 16,99,63,638
Other liabilites and
provisions 2,16,22,38,607 3,00,44,36,771 84,21,98,164 0.39
ASSETS
Cash and
Balances with
Reserve Bank of
India 32,69,56,650 85,41,28,200 52,71,71,550 1.61
Balances with
Banks & Money
at call & short
notice 4,54,62,91,831 6,29,45,43,972 1,74,82,52,141 0.38
Investments 6,94,24,93,469 19,09,08,98,351 12,14,84,04,882 1.75
Loans & Advances 0 0
Fixed Assets 2,00,45,16,878 1,57,74,32,606 -42,70,84,272 -0.21
Other Assets 2,63,24,09,712 2,80,03,92,834 16,79,83,122 0.06
0
TOTAL 16,45,26,68,540 30,61,73,95,963 14,16,47,27,423 0.86
Contingent
Liabilities 25,00,000 25,00,000
Bills for Collection 0 0
TABLE: 4.4.4 Comparative Balance Sheet for the year 2020-2021
40
COMPARATIVE BALANCE SHEET
INCREASE/
PARTICULARS 2021 2022 DECREASE %
CAPITAL &
LIABILITIES
CAPITAL 12,55,00,00,000 14,55,00,00,000 2,00,00,00,000 0.16
Reserves &
Surplus -8,10,38,55,507 -9819377000 -1,71,55,21,493 0.21
Deposits 22,99,68,51,061 36,91,72,18,000 13,92,03,66,939 0.61
Borrowing 16,99,63,638 0 -16,99,63,638 -1.00
Other liabilites and
provisions 3,00,44,36,771 3,36,32,40,000 35,88,03,229 0.12
ASSETS
Cash and
Balances with
Reserve Bank of
India 85,41,28,200 2,67,28,07,000 1,81,86,78,800 2.13
Balances with
Banks & Money
at call & short
notice 6,29,45,43,972 9,73,06,53,000 3,43,61,09,028 0.55
Investments 19,09,08,98,351 29,00,88,63,000 9,91,79,64,649 0.52
Loans & Advances 0 1,56,20,000
Fixed Assets 1,57,74,32,606 78,87,12,000 -78,87,20,606 -0.50
Other Assets 2,80,03,92,834 2,79,44,26,000 -59,66,834 0.00
Contingent
Liabilities 25,00,000 25,00,000
Bills for Collection 0 0
TABLE: 4.4.5 Comparative Balance Sheet for the year 2021-2022
41
CHAPTER-5
FINDINGS, SUGGESTIONS AND CONCLUSION
5.1. FINDINGS
• In 2017 and 2018, the current ratio was higher than 12, which indicates that
the company had more than enough short-term assets to cover its short-term
liabilities. However, in 2019, the current ratio dropped to less than 1, which
means that the company's short-term liabilities exceeded its short-term
assets, and the situation did not improve in 2020 and 2021, where the
current ratio remained below 1. In 2022, there was a slight improvement in
the current ratio as compared to 2021, but it remained below 1. The increase
in assets from the previous year was mainly due to the addition of balances
with banks and money at call and short notice. Therefore, based on the
current ratio, the company needs to improve its short-term liquidity position
by either increasing its short-term assets or reducing its short-term liabilities.
• The Quick Ratio of the entity has decreased over the years, from 12.89 in
2017 to 0.38 in 2022, indicating a decrease in its ability to meet its short-term
financial obligations. The entity has seen a significant increase in its Capital
& Liabilities from ₹23,70,079.00 in 2017 to ₹36,91,72,18,000.00 in 2022,
indicating growth in its business. The Assets of the entity have also increased
from ₹1,47,92,53,208.00 in 2017 to ₹9,73,06,53,000.00 in 2022, indicating a
growth in its financial resources. However, the decrease in the Quick Ratio in
the later years indicates that the entity may be facing liquidity issues and may
need to take corrective measures to improve its financial position. In 2017, the
absolute liquidity ratio was 12.51489322. In 2018, the absolute liquidity ratio
•
was 7.604575363. In 2019, the absolute liquidity ratio was 0.504252883. In
2020, the absolute liquidity ratio was 0.454910189. In 2021, the absolute
liquidity ratio was 0.274935312. In 2022, the absolute liquidity ratio was
0.307927482. The absolute liquidity ratio is a measure of a bank's ability to
meet its obligations in the short term, particularly its ability to pay off all of its
current liabilities with its most liquid assets. A higher absolute liquidity ratio
indicates a better ability to meet short-term obligations. As seen in the table,
the bank's absolute liquidity ratio has decreased over the years, indicating a
potential decrease in its ability to meet short-term obligations.
42
• The gross profit ratio, which measures the company's gross profit as a
percentage of the interest earned, was 1.00 in 2017 and 2018, but it decreased to
0.43 in 2021 before slightly increasing to 0.45 in 2022. The company's financial
performance in 2020 and 2021 was affected by the increase in interest expenses,
which led to a decline in gross profit and gross profit ratio. However, in 2022, the
company's financial performance improved with an increase in gross profit and
gross profit ratio compared to the previous year. The company's interest earned
and interest expended increased over the years, indicating growth in its
operations, but the increase in interest expenses needs to be monitored to
maintain a healthy gross profit ratio.
• The interest earned by the company has been increasing steadily over the
years, with a significant jump from 2017 to 2018 and a further increase in
2021 and 2022. The company has been facing losses for the past four years,
with the highest loss being in 2020. However, there has been a significant
improvement in 2022 with the company incurring a relatively smaller loss. The
net profit ratio has been negative for the past four years, indicating that the
company is incurring losses. However, there has been an improvement in the
net profit ratio in 2022 compared to the previous years. Overall, the company
has been facing losses for the past few years, but there are some signs of
improvement in 2022. The company needs to analyze its operations and take
necessary steps to minimize losses and increase profitability in the future.
• The operating expenses of the company have also been increasing over the
years, with a significant jump in 2020. However, there has been a slight
decrease in 2022 compared to the previous year. The operating ratio of the
company has been fluctuating over the years, with the highest ratio in 2020 and
the lowest ratio in 2018. The operating ratio is an indicator of how efficiently a
company is using its resources to generate revenue. A lower operating ratio is
better as it indicates that the company is operating more efficiently. Overall, the
company needs to analyze its operating expenses and take necessary steps to
reduce them, which can result in a lower operating ratio and better profitability.
While the interest earned by the company has been increasing, the operating
expenses have also been increasing, which has resulted in lower profitability for
the company.
43
• The company had a positive return on investment in 2017 and a negative
return in subsequent years, with the lowest being in 2020. In 2021, the
company had a slightly better return on investment compared to 2020.
Overall, the company has had a mixed financial performance over the
years, with losses in most years except for 2017. The company has been
issuing share capital every year and has reduced its borrowings
significantly. The company's return on investment has been negative in
recent years, indicating a need for improvement in its operational and
• financial performance.
The return on assets (ROA) has been negative in all years since 2018, with
the lowest being in 2020. This indicates that the company has not been
generating sufficient profits from its assets. However, the ROA has improved
in 2021 and 2022, which may indicate that the company is taking steps to
improve its operational efficiency. Overall, the company has been facing
losses in recent years, but its total assets have been increasing, indicating
that it is investing in its business. The negative ROA indicates that the
company needs to focus on improving its profitability and operational
efficiency. However, the slight improvement in ROA in recent years may
indicate that the company is taking steps to address these issues.
•
The Reserves & Surplus have been fluctuating over the years, with a
significant increase in 2018 but a steady decline since then, reaching a
negative value in 2022. The Fixed Assets have been increasing steadily,
except for a decrease in 2021. The Depreciation on Fixed Assets has been
increasing over the years, except for a decrease in 2022. The Net fixed asset
has been fluctuating over the years, with a significant decrease in 2020 but a
recovery in 2021. The Fixed asset turn over ratio (net) has been decreasing
significantly over the years, with a negative ratio in 2022 indicating that the
company is not generating sufficient revenue from its fixed assets.
•
The company's current assets have been consistently increasing over the
years, with a significant jump in 2020 and 2021. This indicates that the
company has been able to effectively manage its short-term assets and has
likely seen an increase in sales or profitability. The current asset trend
analysis shows that the company's current assets have almost doubled from
2017 to 2022, indicating a strong growth trajectory. The increase in current
assets could also suggest that the company is expanding its operations or
44
investing in new ventures. Overall, the trend in the company's current assets
is positive and suggests strong financial performance. The net profit/net loss
• of the company has been fluctuating over the years. In
2017, the net profit was 2,22,17,608, which was the base year for trend
analysis. In 2018, the net profit decreased to 97,53,705, which is a decrease
of 56.1% compared to the previous year. In 2019, the company faced a huge
loss of 1,65,10,07,490, which is a significant decrease of 1792.77%
compared to the previous year. The trend continued in 2020 with a net loss
of 3,34,01,34,041, which is a decrease of 102.03% compared to the previous
year. In 2021, the company faced a net loss of 3,20,54,38,877, which is a
decrease of 95.91% compared to the previous year. However, in 2022, the
net loss decreased to 1,59,61,73,000, which is a decrease of 50.31%
compared to the previous year. Overall, the company's net profit/loss trend
has been negative, with huge losses incurred in recent years.
Based on the information provided, the company seems to be facing various financial
challenges, such as declining liquidity and profitability. The current ratio and quick ratio
have declined over the years, indicating a decrease in the company's ability to meet its
short-term financial obligations. The company has also been incurring losses for the
past few years, with a negative net profit ratio. The operating expenses of the
company have been increasing, and the operating ratio has been fluctuating over the
years, indicating that the company needs to analyze its expenses and take necessary
steps to reduce them. The company has also had a negative return on investment in
recent years, indicating a need for improvement in its operational and financial
performance. Overall, the company needs to take corrective measures to improve its
liquidity and profitability, which may include reducing its expenses, increasing its
revenues, and improving its operational
efficiency.
5.3. LIMITATIONS OF STUDY
• Lack of data: There may be a lack of data available on the impact of India
Post Payments Bank (IPPB) on financial inclusion in India, which could
limit the scope of the study.
45
• Short duration of operation: IPPB is a relatively new entity, having been
launched in 2018. As a result, there may be limited data available on its long-
term impact on financial inclusion in India.
• Sample size: The study may be limited by the sample size of the population being
studied. It may be difficult to generalize the findings of the study to the entire
population of India.
• External factors: The impact of IPPB on financial inclusion in India may be
influenced by external factors such as government policies, economic conditions,
and technological advancements. These factors may be difficult to control or
measure in the study.
• Limited scope: The study may only focus on the role of IPPB in driving
financial inclusion in India, without considering other factors that may
contribute to or hinder financial inclusion in the country.
• Bias: There may be potential biases in the study, such as researcher bias or
respondent bias, which may affect the accuracy and validity of the findings.
• Lack of control group: The study may not have a control group for
comparison, which could limit its ability to establish causal relationships
between IPPB's initiatives and improvements in financial inclusion.
C• ultural differences: India is a diverse country with different cultural
backgrounds, and perceptions of financial services may vary among different
communities. This could limit the generalizability of the findings.
• User adoption: While IPPB may offer financial services in remote areas, it may
still face challenges in encouraging user adoption. This may limit the reach of the
bank's initiatives to drive financial inclusion.
• Technology limitations: Technology limitations such as network connectivity and
device compatibility may impact the ability of users to access IPPB's digital
offerings, which could limit the impact of the bank's initiatives.
• Inadequate infrastructure: In some remote areas, there may be inadequate
infrastructure such as roads and electricity supply, which may impact the
delivery of financial services and limit the impact of IPPB's initiatives.
46
impact of IPPB's initiatives on financial inclusion if it fails to compete
effectively.
5.4. CONCLUSION
• Improve short-term liquidity position: The company needs to improve its short-
term liquidity position by either increasing its short-term assets or reducing its
short-term liabilities. This can be done by implementing effective cash
management techniques and reducing unnecessary expenses.
• Monitor interest expenses: The increase in interest expenses needs to be
monitored to maintain a healthy gross profit ratio. The company can explore
options such as debt refinancing or seeking lower interest rates from lenders
to reduce interest expenses.
• Analyze operating expenses: The company needs to analyze its operating
expenses and take necessary steps to reduce them. This can include
identifying areas of inefficiency and implementing cost-cutting measures.
• Improve profitability: The company needs to analyze its operations and take
necessary steps to minimize losses and increase profitability. This can
include exploring new revenue streams or restructuring the business to focus
on more profitable areas.
47
includes implementing effective financial planning and analysis, regular monitoring
of financial performance, and timely action to address any issues that arise.
48
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K.R.Gowri Shankar (Jun-21),A Study on India Post Payment Bank –
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49
14. Thushara T.K (Dec-20),Role of Payment Banks in Financial inclusion.
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18. Dr. V. Venkatachalam (Feb-19),Awareness Of India Post Payment Bank
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22. Dr.S.Tamilarasi Ms. D.Bhuvaneswari(Oct-18),Indian Post Payments
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51
ANNEXURE-I
BALANCE SHEET
2017 2018 2019 2020 2021 2022
CAPITAL &
LIABILITIES
2,75,00, 4,00,00, 7,00,00, 10,35,00 12,55,00 14,55,00
CAPITAL
00,000 00,000 00,000 ,00,000 ,00,000 ,00,000
- - - -
Reserves &
25,97,3 3,99,99, 1,25,70, 4,60,98, 8 , 1 09819377
, 3 8 ,
Surplus 1,912 78,207 15,363 82,204 55,507 000
Deposits 23,70,0 1,20,42, 94,75,9 8,55,03, 22,99,68 36,91,72
79 943 1,666 12,137 ,51,061 ,18,000
Borrowing 0 0 16,99,63
0 0 0
Other liabilites ,638
and provisions 11,58,4 10,64,6 2,17,94, 2,16,22, 3,00,44, 3,36,32,
9,145 6,830 15,987 38,607 36,771 40,000
ASSETS
52
PROFIT AND LOSS ACCOUNT
2017 2018 2019 2020 2021 2022
I. INCOME
Interest earned 5,01,4 39,52, 46,42,0 45,75,6 80,44,2 1,28,45,
1,265 65,857 9,331 7,936 9,672 59,000
Other Income 39,96, 27,87, 1,85,92, 9,00,55, 1,32,68, 3,32,74,
99,021 392 991 601 86,068 82,000
TOTAL 44,98, 39,80, 48,28,0 54,76,2 2,13,13, 4,61,20,
40,286 53,249 2,322 3,537 15,740 41,000
II. EXPENDITURE
3,86,4
Interest expended 85,37,4 13,59,9 45,90,8 71,12,4
10,840 86 67 3,347 0,921 3,000
Operating expenses 41,68, 38,63, 2,70,40, 4,87,52, 4,94,02, 5,59,54,
64,397 17,223 51,809 64,588 31,466 50,000
Provisions and 11,24, - - - -
Contingencies 1,07,4 57,87,7 1,12,35, 6,25,57, 9,84,79,
TOTAL 7,441 934 9,464 00,357 770 000
42,76, 38,78, 2,13,38, 3,88,77, 5,33,67, 6,20,82,
Extraordinary Items 22,678 28,643 09,812 57,578 54,617 14,000
Prior Period
Expenditure 1,99,7
8,311
- - - -
2,22,1 97,53, 1,65,10, 3,34,01, 3,20,54, 1,59,61,
Net Profit/Net Loss 7,608 705 07,490 34,041 38,877 73,000
Balance in Profit & - - -
Loss Account 1,66,6 69,09,5 1,64,40, 5,00,89, 8,22,87,
(Carried Forward) 3,206 01 97,989 55,059 58,000
- - - -
Profit available for
2,22,1 69,09, 1,64,40, 4,98,42, 8,21,43, 9,82,49,
Appropriation 7,608 501 97,989 32,030 93,936 31,000
APPROPRIATIONS
Transfer to
Reserves (Net) :
55,54,
Statutory Reserve
402
Grant Account - 2,47,23, 1,43,64, 246600
Capital Reserve 029 130 0
Investment
Fluctuation Reserve
Other Reserve
Special Reserve
Balance carried - - - -
over to Balance 1,66,6 69,09,
Sheet 1,64,40, 5,00,89, 8,22,87, 9,82,73,
3,206 501 97,989 55,059 58,066 97,000
- - - -
2,22,1 69,09, 1,64,40, 4,98,42, 8,21,43, 9,82,49,
TOTAL 7,608 501 97,989 32,030 93,936 31,000
53
Particulars 2017 2018 2019 2020 2021 2022
8 A. Cash Flow from
Operations
- - -
- 1,65,1 3,34,0 - 1,59,6
2,22,1 97,53, 0,07,4 1,34,0 3,20,54 1,73,0
i) Net Profit After Tax 7,608 705 90 41 ,38,877 00
-
- 1,12,3 - -
Add: Provision for Tax 1,07,4 11,24, 57,87, 5,00,3 6,25,57 98479
(inculding deffered Tax) 7,441 934 79,464 57 ,770 000
32965 - -
048. - 2,22,9 4,46,3 - -
99674 86,28, 7,86,9 6,34,3 3,26,79 16946
Profit before Tax 73 771 54 98 ,96,647 52000
ii) Adjustments:
Depreciation on Fixed 18,46, 96,55, 7,63,6 95,35, 62,40,9 80612
Assets 473 1,310 9000
728 1,271 58,355
Incorporation Expenses 55,00, 2,20,0
Written Of
522 2,088
Prior Period Item Written
1,99,7
Of
0 8,311
- 3,60,5
Less: Amount withdrawn 1,24,8 9,86,0 1,27,3 28,85,3 11934
from Grants 5,696 80 2,800 4,426 8000
-
- 3,52,9
51,38, 5,16,3 6,24,8 94,08, 33,55,5 68678
Total Adjustments 701 6,126 09 25,555 6,884 1000
Operating profit before - -
changes in Operating 5,75,9 3,52,2 - -
Assets & 2,78,2 4,30,0 4,11,7 8,08,8 2,93,24 10078
Liabilities 6,348 7,356 63 43 ,39,763 71000
iii) Adjustments for net
change in Operating
Assets &
Liabilities
- - - -
1,55,5 4,88,2 3,32,5 3,82,9 1 2 , -1 4 , 8
Increase in Investments 4,41,9 4,35,6 0,89,3 7,05,2 4 , 0 9491,798 8
(Net) 76 58 64 00 2 65000
54
- - - -
Increase in Other Assets 5,06,4 6 8 , 758,90, 27,72, 10,54,2 10,44,
(Net) 8,362 9 4 , 2 04,057 5,353 46,000
982,571 -
Decrease/ (Increase) in 5 15620
Advances 000
7,60,2 14,44,6 13920
Increase in Deposits 23,70, 96,72, 93,55, 7,20,4 5,38,92 36700
(Net) 079 864 48,723 71 4 0
-
Increase in borrowings 16,99,6 16996
(Net) 3,638 4000
- 2,07,2 -
Increase in Other 10,72, 74,84, 9,49,1 1,71,7 84,21,9 35880
Liabilities (Net) 63,465 759 58 7,380 8,164 3000
Total adjustment for net - -
change in Operating 1,49,6 5,56,8 6,39,2 3,47,8
Assets & 4,56,7 1,42,4 6,15,8 6,33,8 3,20,48 42800
Liabilties 94 74 20 33 ,70,491 68000
- -
1,46,8 5,52,5 -
Cash Flow used from 6,30,4 1,35,1 63,32, 4,41,7 27,24,3 32721
Operations (i)+(ii)+(iii) 46 18 04,057 5,010 0,728 97000
- -
21,61, 39,36,
Tax Paid 761 226
- -
1,47,0 5,52,9 -
Net Cash Flow used from 7,92,2 0,71,3 63,32, 4,41,7 27,24,3 32721
Operations 07 44 04,057 5,010 0,728 97000
B. Cash Flow used in
Investing Activities
-
- - 2,95,7 - - -
4,97,0 4,92,1 6,17,9 93,79, 1 9 , 7 0 , 0 1 7
Purchase of Fixed Assets 6,828 3,121 34 132 7,038 000
-
- - 2,95,7 - - -
Net Cash Flow used in 4,97,0 4,92,1 6,17,9 93,79, 19,70,0 17408
Investing Activites 6,828 3,121 34 132 7,038 000
C. Cash Flow generated
from Financing
Activites
55
2,75,0 1,25,0 3,00,0 3,35,0
0,00,0 0,00,0 0,00,0 0,00,0 2,20,00 20000
Issue of Share Capital 00 00 00 00 ,00,000 00000
3,75,0
25,00, 0,00,0
Receipt of Grants 00,000 00
3,00,0 5,00,0 3,00,0 3,35,0
Net Cash Generated 0,00,0 0,00,0 0,00,0 0,00,0 2,20,00 20000
from Financing Activities 00 00 00 00 ,00,000 00000
Net Changes in Cash & 1,47,9 - 3,29,6
Cash Equivalent 5,00,9 57,82, 67,55, 4,45,8 2,27,54 52547
(A)+(B)+(C’) 84,465 86,123 58
65 ,23,691 88000
Cash and Cash
Equivalent at the
beginning of the year
Cash and Balance with
RBI Balance with Banks
&
Money at Call & Short
Notice
1,47,9 1,57,6
5,00,9 90,12, 8,02,6 4,87,32 71486
65 16,500 23 ,48,481 72000
Cash and Cash
Equivalent at the end of
the year Cash and
Balance with
RBI Balance with Banks
& Money at Call & Short
Notice
56
ANNEXURE II
ROLE OF INDIA POST PAYMENTS BANK TO DRIVE FINANCIAL INCLUSION IN INDIA
57
IV . RESEARCH DESIGN
DESCRIPTIVE RESEARCH
Descriptive research includes surveys and fact-finding enquiries of different kinds. The major purpose of
descriptive research is description of the state of affairs as it exists at present. In social science and
business research, it is quite often, the term Ex post facto research is used for descriptive research
studies. The main characteristic of this method is that the researcher has no control over the variables;
she/he can only report what has happened or what is happening. The methods of research utilized in
descriptive research and survey methods of all kinds, including comparative and correlation methods.
ANALYTICAL RESEARCH
Analytical research is a specific type of research that involves critical thinking skills and the evaluation of facts
and information relative to the research being conducted. A variety of people including students, doctors and
psychologists use analytical research during studies to find the most relevant information.
V . SOURCES OF DATA
SECONDARY DATA
Secondary data refers to the information or facts already collected such data are collected with the objective of
understanding the past status of any variable. Common sources of secondary data for social science include
censuses, information collected by government departments, organizational records and datathat was originally
collected for other research purposes. Primary data, by contrast,are collected by the investigator conducting the
research. Data was collected from Annual Report and websites of the India post. Supporting literature from
relevant sources, journals, research reports, websites etc. also formsthe sources of secondary data.
CURRENT RATIO
Yea Current
r Capital & Liabilities Assets Ratio
Cash and Balances with
Balances Banks
Other with & Money
liabilites Reserve Bank of at call & Loans &
Deposits and provisions India Advances Other Assets
short notice
₹ ₹ ₹
201 ₹ 1,47,92,53,208.0 ₹ 12.8967925
11,58,49,145.00 2,47,757.00
7 23,70,079.00 0 ₹ - 4,51,47,840.00 3
₹ ₹
₹ ₹ ₹ 13.6121339
201 10,64,66,830.00 33,40,292.00
8 1,20,42,943.00 89,78,76,208.00 ₹ - 71,19,54,408.00 8
₹ ₹
₹ ₹ ₹ 0.89814552
2,17,94,15,987.0 10,90,28,399.00 1,46,77,74,224.0 1,23,17,05,297.0
201 94,75,91,666.00 2
9 0 0 ₹ - 0
58
₹ ₹ ₹
202 ₹ 2,16,22,38,607.0 ₹ 4,54,62,91,831.0 2,63,24,09,712.0 0.70064155
0 8,55,03,12,137.00 0 32,69,56,650.00 0 ₹ - 0 3
₹ ₹ ₹ ₹
₹ 0.38263739
202 22,99,68,51,061.0 3,00,44,36,771.0 6,29,45,43,972.0 2,80,03,92,834.0
1 0 85,41,28,200.00 0 ₹ - 0 4
0
₹ ₹ ₹ ₹ ₹ 0.37768949
202 36,91,72,18,000.0 3,36,32,40,000.0 2,67,28,07,000.0 9,73,06,53,000.0 2,79,44,26,000.0 9
2 0 0 0 0 ₹ 1,56,20,000.00 0
TABLE: 7.1 CURRENT RATIO
Current Ratio
15
10
0
2017 2018 2019 2020 2021 2022
2,79,44,26,000.00
Quick Ratio
15
10
0
2017 2018 2019 2020 2021 2022
59
ABSOLUTE LIQUIDITY RATIO
10 0.30792748
5 2
0
2017 2018 2019 2020 2021 2022
Year Interest Earned Interest Expended Gross Profit Gross Profit Ratio
2017 ₹ ₹ 5,01,41,265.00 ₹ 10,840.00 ₹ ₹ 5,01,30,425.00₹ 1.00
2018 ₹ 39,52,65,857.00 3,86,486.00 39,48,79,371.00 1.00
2019 ₹ 46,42,09,331.00 ₹ 85,37,467.00 ₹ 45,56,71,864.00 0.98
2020 ₹ 45,75,67,936.00 ₹ ₹ 32,15,74,589.00 0.70
2021 ₹ 80,44,29,672.00 13,59,93,347.00 0.43
₹ 34,53,48,751.00
2022 1,28,45,59,000.00 ₹ ₹ 57,33,16,000.00 0.45
45,90,80,921.00
TABLE: 7.4
₹ GROSS PROFIT RATIO
71,12,43,000.00
1.5
1.0
0
2017 2018 2019 2020 2021 2022
0.5
0
CHART: 7.4 GROSS PROFIT RATIO
0.0
INFERENCE
0
60
It shows that Gross profit ratio 2017 as 99.98% higher and in 2022 as 44.63% it as gradually decreases. It
shows that decrease in profit margins can indicate a highly competitive market.
NET PROFIT RATIO
5.00
0.00
2017 2018 2019 2020 2021 2022
-5 .00
-1 0.0 0
Operating
Year Interest Earned Operating Expenses Ratio
2017 ₹ ₹ 41,68,64,397.00
₹5 ,0₹1 ,41₹, 26₹5 .00₹ ₹ ₹ 8.31
2018 2,70,40,51,809.00
38,63,17,223.00
1,283,94,55,25,96,50,0805.70.00 0 0.98
15.00 5,59,54,50,000.00
10.00
5.00
0.00
2017 2018 2019 2020 2021 2022
61
₹
201 ₹ - ₹ - ₹ 3,99,99,78,207.0 ₹
8 97,53,705.00 86,28,771.00 1,25,00,00,000.00 0 5,24,99,78,207.00 0.00
₹- ₹- ₹-
₹ 1,25,70,15,363.0 ₹
201 1,65,10,07,490.0 2,22,97,86,954.0
9 0 0 3,00,00,00,000.00 0 1,74,29,84,637.00 -1.28
₹- ₹- ₹ ₹-
4,46,36,34,398.0 4,60,98,82,204.0
202 3,34,01,34,041.0 3,35,00,00,000.00 ₹-
0 0 0 0 1,25,98,82,204.00 -3.54
₹- ₹ ₹-
₹- 8,10,38,55,507.0 ₹
3,26,79,96,647.0 2,20,00,00,000.00
202 3,20,54,38,877.0 0 16,99,63,638. ₹-
1 0 0 ₹ 00 5,73,38,91,869.00 -0.57
₹- ₹-
₹- 2,00,00,00,000.00
1,69,46,52,000.0 9,81,93,77,000.0
202 1,59,61,73,000.0 ₹-
2 0 0 0 7,81,93,77,000.00 -0.22
TABLE: 7.7 RETURN ON INVESTMENT RATIO
Return on investment
1.00
0.00
-1 .00 2017 2018 2019 2020 2021 2022
-2 .00
-3 .00
-4 .00
Return on investment is recovering for the year 2020 as(-1.28) to year 2022 as(-0.22) even thought there is
negative sign the but it shows the organization as recover back to the profit and show the ROI as positive as
soon as possible.
RETURN ON ASSETS
Return on Assets
10.00
0.00
-10.00 2017 2018 2019 2020 2021 2022
-20.00
-30.00
Return on Asset is recovering for the year 2020 as(-20.30) to year 2022 as(-3.55) even thought there is negative
sign the but it shows the organization as recover back to the profit and show the ROA as positive as soon as
possible show the proper utilization of assets.
FIXED ASSET TURN OVER RATIO
Year Reserves & Surplus Fixed Assets Depreciation On Fixed Assets Net Fixed Asset Fixed Asset Turn Over Ratio (Net)
62
2017 ₹ 25,97,31,912.00 ₹ 4,78,60,355.00 ₹ 18,46,473.00 ₹ 4,60,13,882.00 5.64
63
NET PROFIT/NET LOSS
Trend Analysis Of Net
Year Net Profit/Net Loss Profit/ Net Loss
2017 2,22,17,608 100
2018 97,53,705 43.90079
2019 -1,65,10,07,490 -7431.08
2020 -3,34,01,34,041 -15033.7
2021 -3,20,54,38,877 -14427.5
100 00
0
2017 2018 2019 2020 2021 2022
-1 0000
-2 0000
64
led to a decline in gross profit and gross profit ratio. However, in 2022, the company's financial
performance improved with an increase in gross profit and gross profit ratio compared to the previous
year. The company's interest earned and interest expended increased over the years, indicating growth in
its operations, but the increase in interest expenses needs to be monitored to maintain a healthy gross
profit ratio. The interest earned by the company has been increasing steadily over the years, with a
significant jump
•
from 2017 to 2018 and a further increase in 2021 and 2022. The company has been facing losses for the
past four years, with the highest loss being in 2020. However, there has been a significant improvement in
2022 with the company incurring a relatively smaller loss. The net profit ratio has been negative for the
past four years, indicating that the company is incurring losses. However, there has been an improvement
in the net profit ratio in 2022 compared to the previous years. Overall, the company has been facing losses
for the past few years, but there are some signs of improvement in 2022. The company needs to analyze
its operations and take necessary steps to minimize losses and increase profitability in the future.
The operating expenses of the company have also been increasing over the years, with a significant jump
• in 2020. However, there has been a slight decrease in 2022 compared to the previous year. The operating
ratio of the company has been fluctuating over the years, with the highest ratio in 2020 and the lowest
ratio
in 2018. The operating ratio is an indicator of how efficiently a company is using its resources to generate
revenue. A lower operating ratio is better as it indicates that the company is operating more efficiently.
Overall, the company needs to analyze its operating expenses and take necessary steps to reduce
them,
which can result in a lower operating ratio and better profitability. While the interest earned by the
company has been increasing, the operating expenses have also been increasing, which has resulted in
lower profitability for the company.
• The company had a positive return on investment in 2017 and a negative return in subsequent years, with
the lowest being in 2020. In 2021, the company had a slightly better return on investment compared to
2020. Overall, the company has had a mixed financial performance over the years, with losses in most
years except for 2017. The company has been issuing share capital every year and has reduced its
borrowings significantly. The company's return on investment has been negative in recent years, indicating
a need for improvement in its operational and financial performance. The return on assets (ROA) has been
• negative in all years since 2018, with the lowest being in 2020. This indicates that the company has not
been generating sufficient profits from its assets. However, the ROA has improved in 2021 and 2022,
which may indicate that the company is taking steps to improve its operational efficiency. Overall, the
company has been facing losses in recent years, but its total assets have been increasing, indicating that it
is investing in its business. The negative ROA indicates that the company needs to focus on improving its
profitability and operational efficiency. However, the slight improvement in ROA in recent years may
indicate that the company is taking steps to address these issues. The Reserves & Surplus have been
fluctuating over the years, with a significant increase in 2018 but a
• steady decline since then, reaching a negative value in 2022. The Fixed Assets have been increasing
steadily, except for a decrease in 2021. The Depreciation on Fixed Assets has been increasing over the
years, except for a decrease in 2022. The Net fixed asset has been fluctuating over the years, with a
significant decrease in 2020 but a recovery in 2021. The Fixed asset turn over ratio (net) has been
decreasing significantly over the years, with a negative ratio in 2022 indicating that the company is not
generating sufficient revenue from its fixed assets. The company's current assets have been consistently
increasing over the years, with a significant jump in 2020 and 2021. This indicates that the company has
• been able to effectively manage its short-term assets and has likely seen an increase in sales or
profitability. The current asset trend analysis shows that the company's current assets have almost
doubled from 2017 to 2022, indicating a strong growth trajectory. The increase in current assets could
also suggest that the company is expanding its operations or investing in new ventures. Overall, the trend
in the company's current assets is positive and suggests strong financial performance. The net profit/net
loss of the company has been fluctuating over the years. In 2017, the net profit was
2,22,17,608, which was the base year for trend analysis. In 2018, the net profit decreased to
97,53,705,
• which is a decrease of 56.1% compared to the previous year. In 2019, the company faced a huge loss of
1,65,10,07,490, which is a significant decrease of 1792.77% compared to the previous year. The trend
continued in 2020 with a net loss of 3,34,01,34,041, which is a decrease of 102.03% compared to the
previous year. In 2021, the company faced a net loss of 3,20,54,38,877, which is a decrease of 95.91%
compared to the previous year. However, in 2022, the net loss decreased to 1,59,61,73,000, which is a
decrease of 50.31% compared to the previous year. Overall, the company's net profit/loss trend has been
negative, with huge losses incurred in recent years.
65
IX S. UGGESTIONS & RECOMMENDATIONS
Based on the information provided, the company seems to be facing various financial challenges, such as
declining liquidity and profitability. The current ratio and quick ratio have declined over the years,
indicating a decrease in the company's ability to meet its short-term financial obligations. The company
has also been incurring losses for the past few years, with a negative net profit ratio. The operating
expenses of the company have been increasing, and the operating ratio has been fluctuating over the
years, indicating that the company needs to analyze its expenses and take necessary steps to reduce
them. The company has also had a negative return on investment in recent years, indicating a need for
improvement in its operational and financial performance. Overall, the company needs to take corrective
measures to improve its liquidity and profitability, which may include reducing its expenses, increasing its
revenues, and improving its operatioXn a. lL eIMffiIcTieAnTcIyO. NS OF STUDY
• Lack of data: There may be a lack of data available on the impact of India Post Payments Bank (IPPB) on
• financial inclusion in India, which could limit the scope of the study.
• Short duration of operation: IPPB is a relatively new entity, having been launched in 2018. As a result,
• there may be limited data available on its long-term impact on financial inclusion in India.
Sample size: The study may be limited by the sample size of the population being studied. It may be
difficult to generalize the findings of the study to the entire population of India.
External factors: The impact of IPPB on financial inclusion in India may be influenced by external factors
such as government policies, economic conditions, and technological advancements. These factors may
be difficult to control or measure in the study.
• Limited scope: The study may only focus on the role of IPPB in driving financial inclusion in India, without
• considering other factors that may contribute to or hinder financial inclusion in the country.
• Bias: There may be potential biases in the study, such as researcher bias or respondent bias, which may
• affect the accuracy and validity of the findings.
Lack of control group: The study may not have a control group for comparison, which could limit its
ability to establish causal relationships between IPPB's initiatives and improvements in financial inclusion.
Cultural differences: India is a diverse country with different cultural backgrounds, and perceptions of
financial services may vary among different communities. This could limit the generalizability of the
findings. User adoption: While IPPB may offer financial services in remote areas, it may still face
challenges in
• encouraging user adoption. This may limit the reach of the bank's initiatives to drive financial inclusion.
• Technology limitations: Technology limitations such as network connectivity and device compatibility
may impact the ability of users to access IPPB's digital offerings, which could limit the impact of the bank's
initiatives.
Inadequate infrastructure: In some remote areas, there may be inadequate infrastructure such as roads
• and
electricity supply, which may impact the delivery of financial services and limit the impact of IPPB's
initiatives.
• External competition: IPPB operates in a highly competitive market, with several other financial
institutions vying for market share. This could limit the impact of IPPB's initiatives on financial inclusion
if it fails to compete effectively.
XI . CONCLUSION
• Improve short-term liquidity position: The company needs to improve its short-term liquidity position by
either increasing its short-term assets or reducing its short-term liabilities. This can be done by
implementing effective cash management techniques and reducing unnecessary expenses.
• Monitor interest expenses: The increase in interest expenses needs to be monitored to maintain a healthy
gross profit ratio. The company can explore options such as debt refinancing or seeking lower interest
rates from lenders to reduce interest expenses.
• Analyze operating expenses: The company needs to analyze its operating expenses and take necessary
steps to reduce them. This can include identifying areas of inefficiency and implementing cost-cutting
measures.
• Improve profitability: The company needs to analyze its operations and take necessary steps to minimize
losses and increase profitability. This can include exploring new revenue streams or restructuring the
business to focus on more profitable areas.
• Increase efficiency: The company needs to focus on increasing efficiency in its operations, as indicated by
the fluctuating operating ratio. This can include optimizing processes, reducing waste, and investing in
technology to streamline operations.
66
• Review investments: The company needs to review its investments and ensure that they are generating a
positive return on investment. Investments that are not performing well should be divested to free up
resources for more profitable investments. Reduce reliance on share capital: While share capital can be a
• useful source of funding, the company should reduce its reliance on this source of financing and explore
other options such as debt financing or
retaining earnings to fund its operations.
Overall, the company needs to adopt a more proactive approach to financial management and take
necessary steps to improve its financial position. This includes implementing effective financial planning
and analysis, regular monitoring of financial performance, and timely action to address any issues that
arise.
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34. Madhavi Damle, Pushpendra Thenuan, Jimit Raval(Mar-16),Genesis of Payment Banks: It’s
Stimulus on the financial inclusion in India.
35. Dipankar Malakar (Feb-13),Role of Indian Post in Financial Inclusion.
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