FAR EASTERN UNIVERSITY

Institute of Accounts, Business and Finance

Student Apprenticeship Program

SYCIP GORRES VELAYO & COMPANY (SGV & Co.)

SYCIP GORRES VELAYO & COMPANY (SGV &
CO.)
SYCIP GORRES VELAYO & COMPANY (SGV & CO.)

A Case Study

Presented to
the Faculty of Accountancy and Internal Auditing Department
Institute of Accounts, Business and Finance
Far Eastern University – Manila

In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Accountancy

By
 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

10 December 2021

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

TABLE OF CONTENTS

TABLE OF CONTENTS.............................................................................................................................. I

ACKNOWLEDGEMENTS......................................................................................................................... III

COMPANY PROFILE AND INDUSTRY ANALYSIS........................................................................................ 1

CLASSROOM LEARNING APPLIED TO ON-THE-JOB TRAINING..................................................................5

COMPARISON BETWEEN THEORY OR CONCEPTS TAUGHT IN CLASSROOM AND EXPERIENCE DURING ON-
THE-JOB TRAINING................................................................................................................................ 7

ISSUES AND CONCERNS ABOUT THE HOST COMPANY............................................................................9

AS INTERNSHIP HOST COMPANY.......................................................................................................................9

AS INDUSTRY PLAYER...................................................................................................................................10
THREATS....................................................................................................................................................10

RECOMMENDATIONS TO IMPROVE HOST COMPANY...........................................................................13

SUMMARY OF ACCOMPLISHMENTS..................................................................................................... 15

PERSONAL ACCOMPLISHMENTS......................................................................................................................15
CAREER ACCOMPLISHMENTS..........................................................................................................................17

ATTACHMENT A: ACCEPTANCE OR ENDORSEMENT LETTER DULY SIGNED BY SGV & CO........................19

ATTACHMENT B: RESUME.................................................................................................................... 20

ATTACHMENT C: BRIEF JOB DESCRIPTION OF APPRENTICE...................................................................33

ATTACHMENT D: STUDENT’S TRAINING PLAN......................................................................................36

ATTACHMENT E: JOURNAL................................................................................................................... 39

ATTACHMENT F: SAMPLE OF WORK DONE (NON-CONFIDENTIAL).........................................................57

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ATTACHMENT G: PERFORMANCE EVALUATION FORM.........................................................................60

ATTACHMENT H: CERTIFICATE OF COMPLETION – SGV & CO................................................................66

ATTACHMENT I: CERTIFICATES OF ATTENDED SAP ACTIVITIES (WEBINARS)...........................................69

1. GO NEGOSYO: KMME-ME ONLINE SPECIAL SESSION.........................................................................70

2. PEP TALK WEBINAR: GRAB THAT JOB............................................................................................... 71

3. STUDENT EXPOSURE TO PARTNER ORGANIZATION: JOHNSON & JOHNSON PHILIPPINES..................72

4. STUDENT EXPOSURE TO PARTNER ORGANIZATION: H&M HENNES AND MAURITZ INC......................73

5. PEP TALK WEBINAR: ESSENTIAL OR NON-ESSENTIAL.........................................................................74

6. CREDIT AWARENESS WEBINAR SESSION........................................................................................... 75

7. JA PHILIPPINES: MICROSOFT DATA ANALYST CERTIFICATION............................................................76

8. ONLINE MOCK INTERVIEW WITH COACHING (OMIC)........................................................................77

9. PEP TALK WEBINAR: FROM A TO Q................................................................................................... 78

10. ECA INTERNSHIPS: ARTIFICIAL INTELLIGENCE AND PRACTICAL APPLICATIONS.................................79

11. DIAGNOSTIC EXAMINATION EQUIVALENT OJT HOURS BREAKDOWN..............................................80

ATTACHMENT J: EVALUATION FOR SAP ADVISER AND HOST COMPANY...............................................82

ATTACHMENT K: CERTIFICATES OF MIDYEAR WEBINARS......................................................................84

ATTACHMENT L: REFLEXIVITY PAPERS.................................................................................................. 92

ATTACHMENT M: ALTERNATIVE ACTIVITIES FOR SAP PENALTY HOURS...............................................102

ATTACHMENT N: SUMMARY OF OJT HOURS.......................................................................................103

ATTACHMENT O: OPERATIONS AUDITING CASE STUDIES....................................................................106

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

ACKNOWLEDGEMENTS

We would like to extend our deepest gratitude to the following people who helped

us make this case study a successful one:

First and foremost, to Almighty God, for guiding us throughout the semester and

for giving us the courage and determination to accomplish this paper despite the

struggles that we have come across with.

To Far Eastern University, specifically Institute of Accounts, Business, and

Finance, for giving us the chance to have On-The-Job Training, which helped us

in preparing for our future careers and developing our personal and professional

growth.

To our SAP Adviser, Atty. Yolanda Baccay, for being hands on in addressing

our inquiries and concerns and for providing us assistance and motivation as we

accomplish this case study.

To Sycip Gorres Velayo & Co., especially to the Talent Team, for giving us an

opportunity to experience what it is like to work in one of the prestigious

accounting firms in the country. We would like to thank you for the learning

experience, life lessons, and friends we have gained from SGV Nurturing

Leaders Internship Program.

To our families, for their unwavering love and support since day one. We are
beyond grateful for always staying by our side in successes and failures.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

COMPANY PROFILE AND INDUSTRY ANALYSIS

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Company Profile

SyCip Gorres Velayo & Company was founded by Washington SyCip in

1946. It started as a one-man accounting firm and eventually grew to be the

leading and largest multidisciplinary professional services firm in the Philippines

with nine offices and 62% market share in the country. The company offers four

integrated service lines, namely, Assurance, Tax, Strategy and Transactions, and

Consulting Services. In 2002, SGV became a member practice of Ernst & Young

Global with the aim of further broadening its ability to provide exemplary service

to its clients.

In over 70 years of quality service, the firm’s professional track record is

still unmatched. As guided by its purpose, “Nurturing leaders and enabling

business for a better Philippines at the heart of everything we do”, SGV & Co.

envisions to deliver value-added services to its clients and to become a partner in

their organization’s and their region’s development. Thus, the firm plays a critical

role in building a better working world for its people, clients, and our country. The

company’s high-performing teams across its four integrated service lines work

collaboratively to fulfill the firm’s purpose and create a positive difference.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

SGV promotes and values diversity and inclusion especially among its

workforces. The firm hires more than 6,000 professionals from varying fields

composed of 60% female and 40% male employees. In addition, the average

age of employees is 26 years old. Consequently, the company became the first

professional services firm in the Philippines and the Southeast Asian region to

receive the Economic Dividends for Gender Equality (EDGE) Assess-level

certification. It is the world’s leading assessment methodology and business

certification standard for gender equality.

Industry Analysis

SyCip Gorres Velayo & Co. is the leading and largest provider of

professional services in the Philippines. They offer and conduct assurance

services, consulting services, tax services and strategy and transaction services.

Professional services industry refers to businesses whose main output is service

or expertise in a certain field.

Professional services industry involves a series of different professions

that provide services to the businesses in various forms, such as audit,

consulting, tax, and financial advisory services. The industry is undertaken by the

Big Four firms - EY, Deloitte, KPMG, and PwC. The focus of the businesses in

this industry is the expertise of their people, hence, they continuously support

personal and professional development of their employees.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Since professional services firms sell knowledge and expertise rather than

tangible products, they face different challenges, specifically their earnings.

Professional services firms are more profitable when their employees are

productive and bill more hours to clients. Hence, maintaining a productive

workplace and preventing idle hours is very crucial to these firms because they

earn income through billable hours.

According to the professional industry report by Business Research

Company, the global professional services industry market size is expected to

grow from $5.03 trillion in 2020 to $5.43 trillion in 2021 at a compound annual

growth rate of 7%. The growth is due to restructuring and recovery of businesses

from the pandemic.

In the Philippines, the services sector has been the strongest and fastest

growing industry. It has a great contribution to the country’s economy. Thus, SGV

& Co. can take advantage of the opportunities within the industry. The illustration

below shows the Fields of Play of SGV & Co. which explains their holistic

approach in offering services to clients to achieve their long-term value and

sustainable growth.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Figure 1: SGV & Co. Fields of Play

CLASSROOM LEARNING APPLIED TO ON-THE-JOB TRAINING

Auditing Concepts and Applications. One of the highlights of SGV NLIP

is the Audit Simulation—it is a five-day program filled with individual and group

audit-related activities. We were able to apply the learnings that we obtained

from our Audit courses such as the audit process, audit procedures, assertions,

audit risk model, and more importantly, the characteristics of an auditor as we

conducted case studies, cross-referencing, documentation, and inventory count,

among other things.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

In addition, what made this program more exciting was our firsthand

learning experience with EY Helix—the audit analytics platform used by the firm

in performing audits. Through this, we also learned how the company adapted to

the COVID-19 phenomenon through their transition to virtual audit.

Topics in Taxation. As we conducted a case study on Income Tax and

VAT on our Week 3 of Internship, we were able to apply our knowledge in

computing for corporate tax, value-added tax, and income tax. Furthermore, we

have also examined tax issues presented in the given case.

Accounting Information System. The learnings that we acquired in this

course, which include, but are not limited to, the accounting cycle, source

documents, and program flowcharts, were relevant and useful as we

accomplished

our case studies in consulting and tax and executed activities in audit.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Governance, Business Ethics, Risk Management and Internal

Controls. The theories and concepts that we have obtained from this course

were not just significant to the accounting-related activities we have

accomplished during our OJT but also to the webinars conducted by SGV

partners about Independence and Risk Management, Sustainability and

Sustainability Reporting, and Transformative Leadership. These virtual

discussions made us further understand the functions and importance of having

good governance, business ethics, risk management, and effective internal

controls in a firm.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

COMPARISON BETWEEN THEORY OR CONCEPTS TAUGHT IN

CLASSROOM AND EXPERIENCE DURING ON-THE-JOB TRAINING

For the last nine (9) semesters we had before our internship program, we

have learned a lot of theories and concepts regarding different industries, such

as auditing, financial reporting, law, business management, and taxation.

However, there have been differences between the theories and concepts taught

in class and their application in real-life situations.

Inventory count. Evidently, we have discussed inventory management

and audit. Inside the class, we are taught to do physical inventory count only

through the information given in comprehensive problems. However, during our

internship program, we were able to watch and do actual inventory count and we

have learned about the system they are using in physical counting of inventories.

Audit process. The audit process explained in our classroom discussion

was almost like what is happening in the audit practice. The only difference is the

division of tasks in each stage. In practice, there were only four stages of the

process - Initial planning, identifying, and assessing risks, designing, and

executing responses to risks, and concluding and communicating.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Engagement proper. During class hours, we have only learned about the

theories and concepts in a client engagement and not the actual application of

those. But during our internship program, we have learned the technicalities and

professionalism that is required during an engagement such as communicating

with clients and handing over files through EY Canvas, the system used by SGV

& Co., proper attire in inventory counting, and the like. Engagement in theories

are usually based on traditional engagements rather than digital.

Extent of Substantive Procedures. We know that the extent of

substantive procedures depends on the results of control testing. However, due

to the pandemic, our host company introduced their digital audit approach which

relies heavily and extensively on substantive procedures and limits their control

testing since they cannot perform physical testing of controls.

Consulting services. Consulting service has not been the focus of our

discussions in the accounting courses that we have taken but we know that

consulting services means providing clients advice and tips on how to manage

and improve their business processes. During our on-the-job training, we were

able to know how to communicate with clients and the importance of identifying

the problem and its root cause to give solid recommendations to the client.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Recommendations. During our previous case studies and feasibility

studies, we usually provide recommendations that exist in an ideal world.

However, our host company taught us to give recommendations that are feasible,

and which consider the ability of our client to implement those recommendations.

ISSUES AND CONCERNS ABOUT THE HOST COMPANY

As Internship Host Company

Throughout the whole run of SGV’s Nurturing Leaders Internship Program

(NLIP), we, as interns, managed to be exposed to various service lines with one

of the top and reputable auditing and professional services firms in the country.

Throughout the whole program, we were guided by employees in charge of

various service lines within the company. This ensures that the whole learning

experience was spearheaded by individuals with appropriate credentials and

relevant skills. In line with this, the following are the areas of improvement that

we believe would greatly enhance the processes and activities involved during

the virtual internship program:

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Issuance of company gadgets. The company provided the equipment

and other freebies for the interns to utilize during their internship. However, there

are various reports about defective chargers, unusable usb ports, and

malfunctioning cameras that impeded the performance of interns on various

occasions.

Short internship time frame. The company prepared an organized and

systematic curriculum for the interns. This enumerated the topic of discussion per

service line, along with the activities to be done and skills to be learned from the

start date to end. Even so, we observed that some of the activities lined up for

the day were not given enough time, causing some training exercises to feel

rushed,

hence posting a bigger possibility of having a congested schedule for the

whole program.

Overall, we greatly appreciated how we were taught and molded by skilled

professionals within their respective fields. The virtual environment cultivated by

the company to promote safe spaces for speaking up, during general

discussions, had greatly improved our ability to be more confident in applying our

educational knowledge to real life situations and simulations presented by SGV.

By taking note of the points of concern identified above, the host company can

make sure to create a better program that will continue to nurture and inspire

future interns within the profession of accountancy.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

As Industry Player

Threats

Brain drain. Many Certified Public Accountants (CPAs) choose to work

abroad in favor of better job opportunities and compensation. Based on job

market analysis and research, there was a noticeable difference between SGV’s

competitive compensation package and benefits and the international rates from

foreign accounting firms, parallel to the nature of work and amount of time

needed to accomplish job-related tasks.

Competition in the auditing industry. Although SGV continues to be the

firm of choice by top companies within the country for their audit and tax

engagements, along with other services, it is vital to note that the emergence of

small firms and the reputation of the other Big 3 firms in the country continue to

pose pressure to the company as the auditing industry continues to grow.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Adaption of new accounting standards. As the pandemic continues to

change business norms and inevitably impose new and changing business

practices, new accounting standards were issued to encompass these changes,

raising the difficulty level of the licensure examination and the possibility of errors

in applying these changes within the field. The emergence of various modern

standards along with the stringent requirements to earn the CPA title in the

country continue to affect the number of CPAs produced every year.

Strengths

SyCip Gorres Velayo (SGV) & Company:

● is the largest multidisciplinary professional services firm in the Philippines

and a member of Ernst and Young Global Limited.

● is ranked number 1 in audit and tax services in the country.

● is committed to excellence and strong management.

● has good brand recognition and company reputation.

● known for customer loyalty and client value.

Weaknesses

SyCip Gorres Velayo (SGV) & Company:

● has a high employee turnover rate.

● has an unequal work quality and client to employee ratio.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

Opportunities

SyCip Gorres Velayo (SGV) & Company:

● has the chance to capitalize on developments in the business sector.

● has the chance to capitalize on shifting economic conditions.

● has the chance to capitalize on globalization and technological

advancements.

RECOMMENDATIONS TO IMPROVE HOST COMPANY

1. Issuance of company gadgets.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

We recommend that SGV should perform preliminary inspection and

testing of the company assets that they are going to send to their interns in the

future to avoid unanticipated technical complications during the internship period.

Laptop models do not need to be the most recent versions; however, its

functionality should guarantee a full virtual internship experience for students,

undeterred by mechanical interruptions.

2. Short internship time frame.

We recommend that SGV should consider lengthening the NLIP program

to establish enough time for interns to properly digest industry knowledge and

practices obtained from the training. We believe that making the program into a

10-week internship time frame at most makes it less congested and will give

instructors more time to teach the necessary skills and knowledge involved in

every pertinent service line.

3. Brain drain.

We recommend that the industry should implement reforms within the

accounting profession, to assure current and future generations of accountants

that the efforts, time, and energy they put into their works will be justly and

equitably compensated. To do this, the regulators and policymakers should

examine the root causes that drive CPAs to look for jobs in foreign countries and

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

implement better regulations within the profession that champion the welfare and

interests of Filipino CPAs.

4. Competition in the auditing industry.

We recommend that SGV should continue to maintain the quality of their

work with various clients and stakeholders by consistently implementing their

company’s purpose -- nurture leaders and enable businesses -- and values of

integrity, excellence, respect, teaming, and inclusiveness. Through this, SGV can

continue to maintain their highly regarded reputation and work quality, along with

ensuring that their duty with public service is fulfilled.

5. Adaption of new accounting standards

We recommend that the industry should re-examine the impact of the

current pandemic has with the current generation and upcoming batch of CPAs

on a deeper level. Regulators and policymakers should make regulations and

policies that encourage, and not further exclude, future generations of aspirants

to attain and accept not just the title, but also the responsibility it brings with it

SUMMARY OF ACCOMPLISHMENTS

Personal Accomplishments

● Time management. In this semester, we had to juggle our academics and

internship. On top of that, we also attended refresher programs and took

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

weekly comprehensive examinations while accomplishing tasks for the

company. Evidently, we had a hard time balancing our schedule.

However, SGV NLIP offered a program which is helpful for us, interns,

who have difficulty in time management. Through this, they taught us how

to effectively manage our time without compromising our health.

Consequently, we were able to finish and pass our examinations and

assessments while fulfilling our tasks and responsibilities in SGV. The only

key is to prepare a schedule ahead of time and make sure to take a rest,

and prioritize one’s mental, physical, and emotional health.

● Flexibility. SGV NLIP provided a flexible learning experience through a

series of training, webinars, and activities in audit, consulting, tax, strategy

and transactions, and sustainability, enabling us to have an overview

about all the service lines offered by the firm. Hence, this experience

assisted us in being versatile when transitioning from one topic and task to

another. Furthermore, the flexibility of the program also aided us in

discovering the career track which suits us the most.

● Personal and Professional Growth. In every training session, webinar,

talk, presentation, and simulation we have had, we were able to acquire

additional knowledge, wisdom, and expertise about ourselves and our

future profession.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

● Communication Skills. During our internship, the SGV Talent Team

always encouraged us to speak up more, especially during group activities

and question and answer segments after every webinar, which helped us

to further build our confidence in presenting ourselves and communicating

with our superior and peers.

● Prioritizing Mental Health. The talent team, who led the SGV Internship

Program, did not fail to remind the interns about the importance of mental

health. During OJT, they have always reminded us that our virtual

classroom was a safe space. Thus, our opinions and questions are

welcome and will remain confidential. Moreover, the team also prepared a

Mental Health webinar to educate us more and address our concerns

about the topic. Therefore, as former interns of SGV, we have learned to

give significance to self-care by refraining from compromising our mental

health over work or academics and to ask for help from trusted individuals

when necessary.

Career Accomplishments

● We were able to acquire in-depth knowledge about the accounting

software used by the company which are the EY Canvas and EY Helix.

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Student Apprenticeship Program

We had the opportunity to operate and utilize them during the audit

simulation training.

● We had an opportunity to explore consulting services through a consulting

simulation program, which enabled us to practice communicating with

clients and recommending solutions to the identified problems of their

company.

● We were able to learn about various tax updates and practices of the

company through tax case study presentations.

● We had an overview of the actual audit engagements, which is very useful

for our professional practice, through an audit simulation program

regarding inventory, audit of revenue, financial statements audit, and audit

program and worksheets.

● We had a chance to learn about how to present ourselves professionally

and how to communicate with clients through various webinars regarding

increasing our impact and influence, purpose talks, personal branding, etc.

● In line with the practices inside the company, we were able to learn about

their business writing techniques and practices such as in writing letters,

communicating with clients, etc.

● In preparation for our professional life, our host company collaborated with

Udemy in providing us certifications which enabled us to further learn

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Student Apprenticeship Program

about the technical and soft skills needed in a workplace, such as the use

of Excel, and assimilation of active listening and goal setting.

● After the Internship Program, we received an invitation for employment

from the Recruitment Team of SGV & Co.

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ATTACHMENT A: ACCEPTANCE OR ENDORSEMENT LETTER DULY

SIGNED BY SGV & CO.

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Student Apprenticeship Program

ATTACHMENT B: RESUME

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

ATTACHMENT C: BRIEF JOB DESCRIPTION OF APPRENTICE

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Student Apprenticeship Program

ATTACHMENT D: STUDENT’S TRAINING PLAN

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

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ATTACHMENT E: JOURNAL

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ATTACHMENT F: SAMPLE OF WORK DONE (NON-CONFIDENTIAL)

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RUIZ, ANGELICA MARIE G.

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Student Apprenticeship Program

ATTACHMENT G: PERFORMANCE EVALUATION FORM

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ATTACHMENT H: CERTIFICATE OF COMPLETION – SGV & CO.

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ATTACHMENT I: CERTIFICATES OF ATTENDED SAP ACTIVITIES (WEBINARS)

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1. GO NEGOSYO: KMME-ME ONLINE SPECIAL SESSION

HERNANDEZ, MIRA LOUISE S.

TABOGA, GERALDINE ALYSSA A.

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2. PEP TALK WEBINAR: GRAB THAT JOB

HERNANDEZ,
MIRA LOUISE S.

RUIZ, ANGELICA MARIE G.

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3. STUDENT EXPOSURE TO PARTNER ORGANIZATION: JOHNSON

& JOHNSON PHILIPPINES

HERNANDEZ, MIRA LOUISE S.

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TABOGA, GERALDINE ALYSSA A.

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Student Apprenticeship Program

4. STUDENT EXPOSURE TO PARTNER ORGANIZATION: H&M

HENNES AND MAURITZ INC.

HERNANDEZ,
MIRA LOUISE S.

RUIZ, ANGELICA MARIE

G.

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5. PEP TALK WEBINAR: ESSENTIAL OR NON-ESSENTIAL

HERNANDEZ, MIRA LOUISE S.

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TABOGA, GERALDINE ALYSSA A.

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Student Apprenticeship Program

6. CREDIT AWARENESS WEBINAR SESSION

HERNANDEZ, MIRA LOUISE S.

TABOGA,

GERALDINE ALYSSA A.

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Student Apprenticeship Program

7. JA

PHILIPPINES: MICROSOFT DATA ANALYST CERTIFICATION

HERNANDEZ, MIRA LOUISE S.

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RUIZ, ANGELICA MARIE G.

TABOGA,

GERALDINE ALYSSA A.

8. ONLINE MOCK INTERVIEW WITH COACHING (OMIC)

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TABOGA, GERALDINE ALYSSA A.

9. PEP TALK WEBINAR: FROM A TO Q

TABOGA, GERALDINE ALYSSA A.

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10. ECA INTERNSHIPS: ARTIFICIAL INTELLIGENCE AND PRACTICAL

APPLICATIONS

TABOGA, GERALDINE ALYSSA A.

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11. DIAGNOSTIC EXAMINATION EQUIVALENT OJT HOURS BREAKDOWN

HERNANDEZ, MIRA LOUISE S.

RUIZ, ANGELICA MARIE G.

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TABOGA,
GERALDINE
ALYSSA A.

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ATTACHMENT J: EVALUATION FOR SAP ADVISER AND HOST COMPANY

HERNANDEZ, MIRA LOUISE S.

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RUIZ, ANGELICA MARIE G.

TABOGA, GERALDINE ALYSSA A.

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ATTACHMENT K: CERTIFICATES OF MIDYEAR WEBINARS

HERNANDEZ, MIRA LOUISE S.

RUIZ, ANGELICA MARIE G.

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TABOGA, GERALDINE ALYSSA A.

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HERNANDEZ, MIRA LOUISE S.

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RUIZ, ANGELICA MARIE G.

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TABOGA, GERALDINE ALYSSA A.

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ATTACHMENT L: REFLEXIVITY PAPERS

HERNANDEZ, MIRA LOUISE S.

Mira Louise S. Hernandez

Go negosyo

August 23,021

The pandemic has prevented most of the businesses, not only in the
Philippines but around the world, from operating and serving its customers.
Businesses have left no choice but to follow safety health protocols and strict
government regulations to avoid legal charges. Despite the challenges that the
pandemic had given to us, businesses managed to rise above the occasion. .

This webinar series talked about the steps, ways, or techniques that
businesses can do or offer in order to adapt to the new normal business
situation. All the speakers share the same thought which is to strive for better
business processes and to rise above the challenges of pandemic.

The pandemic not only taught us to take care of ourselves physically and
mentally but it also taught us to be open to adapt to changes. For instance, DTI
shifted to online platforms for safe payments which shows that they became
adaptive. It was also mentioned that according to Charles Darwin, it is not the
strongest species that survives because it is the one that is most adaptable to
change. Being able to adapt to changes happening around you makes you more
likely to survive because then you would be able to know the hows and ways to
live.

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In our country, it is evident that we do not evolve faster compared to other

countries; thus, people and businesses should learn to collaborate and share
ideas and platforms that would help one another. Business enterprise should
design its business operation to survive. For example, micro enterprises use
social media because it became useful in these times of pandemic. As we can
see, they have learned a technique in order to survive. Today, we are all learners
because everything is new to us so we need to study new ways and steps in
order to survive since there are no experts in pandemic, hence, we should learn
and help one another. Adjust strategies and start to adapt to changes. We need
to accept the fact that our current situation will stay for a little bit longer. Thus, we
should prepare for another set of challenges that life might throw to us because it
is better to be prepared than to be shocked.

We cannot deny that there are still opportunities in the midst of a

pandemic. For instance, delivery services, sari-sari stores, and online sellers
have become more rampant and famous. Pandemic also opened more
opportunities to small time sellers because big companies are not safe and most
of them declared bankruptcy. The only lesson to this one is no one, not even
business tycoons, is exempted to the challenges of this pandemic. Everybody
should learn to adapt to change in order to survive.

This series taught me to not be afraid to reinvent myself, to be open

minded, to conserve and maximize resources, to combine physical and digital
platforms, and to be part of the supply chain. These few things are the keys to
have a successful business in these times of uncertainty. In addition, being
adaptable to change is very significant today because adaptability equates to
survival.

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Mira Louise S. Hernandez

H&M

September 7, 2021

H&M stands for Hennes and Mauritz. Hennes literally means “hers” in
Swedish because the founder only sells women's clothes. However, when they
acquired another brand named Mauritz, a Stockholm-based retailer that sold
hunting and fishing equipment, they decided to incorporate the name “Mauritz”
since the company decided to offer men’s and children’s clothing and “hennes”
would become inappropriate. H&M is a foreign brand that has local branches that
operate in different cities in the Philippines. Its first Philippine branch was opened
in 2014 at SM Megamall Fashion Hall.

The virtual tour in H&M talked about the company background and its
programs offered. We also had the chance to see store branches. In my own
knowledge, upon graduating in my program, I would work in auditing firms or
other professional firms, banks, corporations, financial institutions, and other
similar businesses. I have never imagined that this kind of company, a fashion
company, would offer great opportunities to us, accountancy students.

In listening to this webinar, I have learned that we should not limit

ourselves from opportunities since we used to know that we are only good in the
field of money, businesses, tax, consulting, and finance, we can also be in other
fields that are far from our comfort zone but can likewise contribute to our career.

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Student Apprenticeship Program

Mira Louise S. Hernandez

Johnson and Johnson Philippines

September 21, 2021

In this time of pandemic, the company of Johnson and Johnson has

become more relevant. J&J are always known for their bath and body care
products such as lotions, shampoos, and soaps. However, J&J not only offer
these kinds of products, they also offer vaccines. The long standing company
has an objective to change the direction of human health by finding cure and
protection.

Most people know about the Janssen COVID-19 vaccine. This vaccine is
a product of Johnson & Johnson company. Unlike other vaccines, one shot is
enough when you are using this product. Additionally, it has 66.3% efficacy in
clinical trials. By producing this product, J&J company has proven that they care
about the health of their consumers. They also have studies and trials in
producing vaccines for psoriasis, cancer, and other diseases.

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Furthermore, the webinar talked about how J&J addresses the needs of
their customers. They have what they called “Credo responsibility” which reminds
them what matters most and guides them on making decisions. Customers,
employees, communities, and shareholders are their priorities. First, they invest
in the health of their customers. They innovate for all through pharmaceuticals,
medical devices, and consumer health products. Second, their team or their
employees. They aim to have a healthy workforce and to empower people to be
at their best by giving them innovative benefits, steadfast resources,
collaboration across companies, flexible work arrangements, global network, and
meaningful impact. The third one is the community. J&J fulfills their Credo
responsibility so that people, planet and businesses can all live in good health
today and in the future. It is through sustainability plans and practices they have.
Lastly, their responsibility towards their shareholders. J&J believes that when
they put the needs and well-being of the people they serve first, success will
follow. It is evident because of the company’s global exposure and network which
is beneficial to their shareholders.

Listening to this webinar helped me recognize J&J more. Growing up, I

only have knowledge about their bath and body care products and not about their
true purpose and the other products that they produce to take care of the people
they serve. Now, I am thinking of entering their company in order to support their
objective and to be protected by them.

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Institute of Accounts, Business and Finance
Student Apprenticeship Program

Mira Louise S. Hernandez

Essential or Non-Essential: Verbal or Non-verbal Communication Skills in the

Time of Pandemic.

October 26, 2021

The webinar talked about the importance of communication skills in these

times of pandemic. There are various points that were discussed, especially
relating to verbal and non-verbal communication in interviews. It was stressed
that the pandemic changed the way we communicate with each other. For
example, prior to the pandemic, it is kind of offensive when you move away from
the person you are talking to, but now it is acceptable and means that you are
just protecting him/her from close contact. Furthermore, there are lots of
challenges that we commonly encounter because of the pandemic. When we are
talking to each other, we usually wear masks which somehow prevents us from
showing our emotions and feelings. Also, we experience difficulty in hearing
clearly when we are talking to someone wearing masks. Indeed, wearing face
masks and face shields are challenging in terms of expressing ourselves clearly.

Moreover, the webinar talked about some tips that we can use in order to
ace an online interview. Job interviews are now done online which is very
challenging to us, graduating students, because we are all new to this kind of
setup. Additionally, it is easier to express your feelings and emotions in person
rather than online because interviewers would only see your face down to your
shoulders and eye contact is somehow difficult to do. Hence, there are some tips
that were discussed by our speaker.

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First, the use of body language. Using body language in a virtual meeting
is essential because it impacts your image. Second, learn to look into your
camera rather than looking around because it also adds value to your virtual
image or it will serve as your eye contact. Third, be prepared and dress
appropriately to show a positive impact and professionalism.

Lastly, choose your virtual background wisely because some employers

are distracted and annoyed when you are using inappropriate backgrounds.

All in all, the webinar series is relevant and significant, especially to us

graduating students, because we were able to relate and learn from the current
situation that we are facing. Online job interviews might be more challenging to
some of us but listening and learning from this kind of webinars is very helpful.

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Institute of Accounts, Business and Finance
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Mira Louise S. Hernandez

How to Write a TAMnotch Resume

September 24, 2021

In our senior year, preparing for our professional career after graduation is
important. The career and placement office organizes programs, such as student
exposures to companies and training to enhance professionalism. The webinar
entitled “How to Write a TAMnotch Resume” aims to educate students, especially
students who are currently applying for internships and who are graduating, on
how to present themselves professionally to their employer through their resume.

The webinar discussed various points and tips on making a presentable

resume. It was emphasized that your name, contact number, and email shall be
presented on the first part of your resume so that your employer would know how
to contact you immediately. Next tip is to make your resume as clear and concise
as possible. Additionally, double check possible spelling and grammatical errors
since these mistakes are significant when it is about a resume. The distinctions
between a resume and a curriculum vitae were also discussed. These few things
are some of the main points that the speaker stressed out. In conclusion, when
creating your resume, you have to be professional because you will present your
credentials to your employer.

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Institute of Accounts, Business and Finance
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RUIZ, ANGELICA MARIE G.

Angelica Marie G. Ruiz

H&M

September 7, 2021

I do not often shop for clothes but when I do, I make sure to buy from
stores that live up their company values and maintain good customer service. As
one of the well-known and trusted clothing lines in the Philippines, H&M proved
their credibility at the webinar conducted on September 7, 2021. where a few
representatives from the company explained H&M’s background and ethics.

What I liked most about their presentation is their concept of “red thread”,
which symbolizes the bond and relationship of the company’s values. I was
amazed and I found the idea really unique and clever. Additionally, I also admire
how they value their employees, customers, and the environment as they shared
the events and initiatives that they conducted promoting sustainability, fairness,
and eco-friendliness. Some of their award-winning innovations are Petit Pli,
Mestic, and Fairbrics, which particularly focused on product supportability and
environment-friendliness.

Thus, I have no regrets in trusting H&M not just because of their high-
quality products but also with how they live by their principles. I hope that more
companies would be inspired to value their values more than the profits they
earn.

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TABOGA, GERALDINE ALYSSA A.

Taboga, Geraldine

2018035111

PEP Talk 2: From A to Q

Times like this, we are struggling differently. With the catastrophe the
pandemic has caused, our mental well-being is at stake. We must take care of
our mental health as it is as essential as other health beings in our life. Our
mental health is a part of us which influences our behavior, emotions, and
thoughts, thus anything that may cause damage to it must be addressed. This
PEP talk took place last September 17th and was designed to raise awareness
on how to take care of our mental health, specifically, our adverse quotient.

Adverse quotient pertains to how we respond to adversity or to difficult

situations. Now that we are living under a crisis because of the Covid-19, we
must have a strong response to overcome the difficulties in our lives. During
adversity, others' initial response is to quit, but it is times like this wherein we
must stand firm and be resilient. Others might be in anguish, others may
experience hopelessness and start building a wall on their forts, but as redundant
as it seems we must stay optimistic during these certain times as it is the only
thing we can do to protect our mental well-being.

We can develop our adverse quotient in four ways. First is to acknowledge

that change is happening. Change is inevitable and we need to understand that it
is something we cannot control, but something that we can accept. Secondly, is
to own the situation. Once we have understood the situation, we can take it and
make it our own. Thirdly, we have to develop an action plan in order to address
the uncertainties in this situation. Lastly, once you’ve done all the three previous
steps is to execute your plan with perseverance. We may not control what has
happened in the past, but we are in charge of our own future. Indulging on what
we could have done will not change our present, but leading our future is a step
to our own revolution.

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ATTACHMENT M: ALTERNATIVE ACTIVITIES FOR SAP PENALTY HOURS

RUIZ, ANGELICA MARIE G.

Angelica Marie G. Ruiz

Alternative Activity in lieu of Credit Awareness Webinar

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ATTACHMENT N: SUMMARY OF OJT HOURS

HERNANDEZ, MIRA LOUISE S.

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RUIZ, ANGELICA MARIE G.

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TABOGA, GERALDINE ALYSSA A.

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ATTACHMENT O: OPERATIONS AUDITING CASE STUDIES

HERNANDEZ, MIRA LOUISE S.

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RUIZ, ANGELICA MARIE G.

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 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

TABOGA, GERALDINE ALYSSA A.

SYCIP GORRES VELAYO & COMPANY (SGV & Co.) P a g e | 106

 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

SYCIP GORRES VELAYO & COMPANY (SGV & Co.) P a g e | 107

 FAR EASTERN UNIVERSITY
Institute of Accounts, Business and Finance
Student Apprenticeship Program

SYCIP GORRES VELAYO & COMPANY (SGV & Co.) P a g e | 108