SATA TECHNOLOGY AND BUSINESS COLLEGE

 WORK SHEET
1. Selection is the process of
A. Sourcing manpower C. interviewing candidate
B. Choosing a candidate D. Assigning job
2. Which one of the following is not a valid Wage Theory?
A. The Just Wage Theory C. Standard of Living Theory
B. Subsistence Theory D. Best Wage Theory Correct
3. The costs incurred in recruitment, training and development of an employee are known as
A. Replacement cost C. Historical cost
B. Opportunity cost D. Imputed cost
4. Which among the following is the simple form of penalty for indiscipline?
A. Transfer C. Suspension
B. Warning D. Dismissal
5. Grievance arises out of disagreement related to
A. Terms of employment C. group work
B. wage rate D. all of these
6. A separate department, namely __ department, is now setup in all organizations to tackle
the problem of personnel in the organization.
A. Marketing C. Staffing
B. Administration D. Personnel
7. Which one of the following would qualify to be a strategic HRM activity?
A. Administer Wage & Salary Programmes
B. Prepare Staffing Plans
C. Determine the level & type of performance that is crucial for a firm’s growth
D. Use specific job skill training correctly
8. __ Tests are conducted to measure the candidates’ ability to apply particular skills.
A. Aptitude C. Trade
B. Depth D. none of the above
9. A dispute or disagreement about any terms and conditions of employment is called
A. Grievance C. Punishment
B. Discipline D. none of these
10. __ is a process which verifies whether everything occurs in the organization according to plans.
A. Planning C. Directing
B. Controlling D. organizing
11. The term __ Refers to a condition in the organization where employees conduct themselves
in accordance with the organization’s rules and standards of acceptable behaviour.
A. Grievance C. Discipline
B. Conflict D. none of these
12. Performance Appraisal is a primary HRM process that links employees and organizations
and provides input for other processes through these means.
A. Identification, Measurement, Management
B. Assessment, Direction, Development
C. recruitment, selection, on boarding
D. Skill, Effort, Responsibility
13. The process of changing employees from one job to another is called:
A. Job rotation C. job Design
B. Job enlargement D. Job Evaluation
14. The process of including workers in the decision making is called __
A. Workers participation management B. Co-partnership

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C. MBO D. Team work

15. __ approach considers employees as a resource in the same way as any
other business resource
A. Classical C. Harvard
B. System D. none of these
16. Which means deciding the value of the work done by the individual?
A. Performance appraisal C. Action
B. Task D. Reward
17. A cultural dimension that affects the success of HRM practices in most countries where
relative emphasis is on hierarchical status is called
A. Individualism C. Uncertainty Avoidance
B. Power Distance D. Masculinity/Femininity
18. __ is a function of management which is connected with instructing, guiding and
inspiring people in the organization to achieve its objectives.
A. Organizing C. Staffing
B. Directing D. controlling
19. __ is done to verify whether the candidate possesses the required qualification and
eligibility criterion.
A. Recruitment C. Screening
B. Appointment D. selection
20. The process of arranging duties and responsibilities relating to a job is called
A. Job analysis
21. Which one of the following is NOT an advantage of centralization?
A. It provides for maximum control in organization
B. It ensures uniformity in administration
C. It enhances flexibility in the organization
D. It prevents abuse of authority in administration
22. HRM includes
A. Judgment C. Cost
B. Job description D. action
23. __ is a welcoming process through which the employee feels at home
A. Recruitment C. Appointment
B. Selection D. induction
24. Disciplinary action is
A. Lay off C. Activity
B. Promotion D. right
25. The __ is choosing a few from those who applied
A. Morale C. Selection
B. Man D. plan
26. __ is the process of allocating tasks among its members for achieving organizational
objectives
A. Organizing C. Staffing
B. Directing D. controlling
27. HRM involves
A. Employee training C. Remuneration
B. Industrial relation D. all of these
28. The selection process includes
A. Initial screening interview C. Band
B. Package D. all of these
29. __ is defined as downgrading an employee by reducing his salary, decreasing his responsibility
and authority and status.
A. Transfer B. Promotion

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C. Demotion D. none of these

30. Which of the following functions of HRM deals with ‘Collective Bargaining’?
A. Staffing
B. Forecasting
C. Employee-assistance management
D. Employee-relations management
31. __ is the process of choosing the most suitable person from all the applicants
A. Induction C. Placement
B. Selecting D. recruitment
32. It is a powerful exchange of ideas, the answering of questions, and communicating between
two or more communications.
A. Communication C. Interview
B. Exchanging D. recruitment
33. __ is related to a decision to place a selected individual in one job rather than another.
A. Placement C. Recruitment
B. Selection D. induction
34. ‘Career counselling’ is part of which of the following functions of HRM?
A. Compensation & benefits C. Training & development
B. Planning & selection D. Maintenance of HRIS
35. __ It is concerned with the determination of the number of personnel required in an organization.
A. Human resource planning C. Motivation
B. Job analysis D. Human welfare
36. HRD is related to
A. Work improvement C. Profit
B. Error D. pricing
37. Labour welfare aims at providing such service facilities and amenities which enable a worker
to perform their work in a healthy atmosphere.
A. Human welfare C. Industrial relations
B. Health and safety D. motivation
38. Which of the given statements reflects the relationship between HRM & Management?
A. Both are the same C. HRM is one aspect of
B. Management is one aspect of Management
HRM D. No relationship exists
39. __ is a process of searching for prospective employees and stimulating them to apply for more
jobs in the organization.
A. Induction C. Placement
B. Selecting D. recruitment
40. Which of the following is not a source of internal recruitment?
A. Transfer C. Employment exchange
B. Promotion D. Present employees
41. According to Herzberg’s theory, the third need in the hierarchy of five needs is
A. Safety needs C. Esteem needs
B. Social need D. Self-actualization need
42. What is not true in the context of the development of employees?
A. Short-term process
B. Covers managerial people
C. More emphasis on self-motivation
D. More related to managerial and human relations skill rather than technical skill
43. Which of these is a major dimension of HRM practices contributing to company
competitiveness?
A. Compensating human resources
B. Acquiring and preparing human resources

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C. Managing the human resource environment

D. All of the given options
44. Proficiency of an employee may be tested through
A. Personality test C. Dexterity test
B. Movement test D. Interest test
45. _____ Relation follows the principle of chain of command.
A. Staff authority C. Matrix authority
B. Line authority D. Functional authority
46. Employee involvement requires extensive additional HRM activity in which of these areas?
A. Training C. Labour negotiation
B. Benefits D. Marketing
47. HRM is said to be effective when ____ is achieved.
A. Minimization of wastage C. Customer satisfaction
B. Cohesive work environment D. Large market share
48. HRM is associated with the management of:
A. General people C. Organizational people
B. Financial resources D. Community members
49. How has technology changed HRM practices?
A. Recruiting using the web generates smaller, more focused applicant pools.
B. Employee training is offered through scheduled classes rather than on demand.
C. Electronic resumes take less time to evaluate than paper resumes.
D. None of the given options
50. Human resource development has.
A. Micro aspect.
B. Macro aspect.
C. Both micro and macro aspects.

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