Oaem 12 227
Oaem 12 227
                                             1
Abdulwahid Awol Ahmed                            Background: Prolonged emergency department stays can adversely affect patient outcomes
Shemsedin Amme Ibro 1                            leading to an increased length of hospital admission and higher mortality. Despite this fact,
Gemechis Melkamu2                                there are few data describing emergency department length of stay and associated factors in
Sheka Shemsi Seid 1                              Ethiopia.
                                                 Objective: To assess length of stay in the emergency department and its associated factors
Temamen Tesfaye 1
                                                 among patients visited adult emergency department of Jimma Medical Center, Jimma town,
1
 School of Nursing and Midwifery, Jimma          southwest of Ethiopia.
University, Jimma, Oromia Region,
Ethiopia; 2School of Medicine, Jimma             Methods: Institution-based cross-sectional study was conducted from April 9, 2018 to
University, Jimma, Oromia Region,                May 11, 2018. Overall, 422 patients presented during study period were sequentially
Ethiopia
                                                 included in the study. A semi-structured questionnaire was used to collect data through
                                                 interview, observation and medical record review. The collected data were cleaned, entered
                                                 to Epi-data 3.1 and exported to SPSS version 21 for binary and multivariable logistic
                                                 regression analysis. To identify factors associated with outcome variable, candidate variables
                                                 were fitted to multivariable analysis, and those with P-values <0.05 were considered as
                                                 significantly associated.
                                                 Results: More than one-third, 162 (38.4%), experienced prolonged length of stay in the
                                                 emergency department. The odds of prolonged stay were higher among rural area residency
                                                 (AOR, 3.0; CI, 1.279–7.042), evening presentation (AOR, 4.25; CI, 1.742–10.417), and
                                                 night-time presentation (AOR, 14.93; CI, 4.22–52.63), and having at least one diagnostic
                                                 investigation (AOR, 4.48; CI, 1.69–11.88). However, participants who did not experience
                                                 shift changes of nurses during their stay (AOR, 0.003; CI, 0.001–0.010) had a less prolonged
                                                 stay.
                                                 Conclusion: A significant proportion of patients experienced a prolonged stay at the
                                                 emergency department. Age, rural residency, evening and night-time presentation, shift
                                                 change and having a diagnostic investigation were predictors of prolonged stay. Thus,
                                                 establishing time-targeted service for patients can reduce the length of stay.
                                                 Keywords: emergency department, length of stay, prolonged stay
                                                 Introduction
                                                 The emergency department (ED) is a 24-hours location serving an unscheduled
Correspondence: Abdulwahid Awol                  patient population with anticipated needs for emergency care. It represents the
Ahmed
Jimma University, P.O. Box-378, Jimma,           “front door” to the province of the health care system for many patients, which
Oromia Region, Ethiopia                          represents about three-fifths of inpatient hospital admissions.1,2 Emergency
Tel +251933824284
Email abdiiawol@gmail.com                        department length of stay (ED LOS) starts from entrance to the unit and does
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http://doi.org/10.2147/OAEM.S254239
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Ahmed et al                                                                                                       Dovepress
not end until the patient is either discharged home,           Methods and Materials
admitted to hospital or transferred to another institution.    Study Design and Settings
This time period indicates how well an ED is working           An institutional-based cross-sectional study was con
and performing.1                                               ducted at the adult ED of Jimma Medical Center (JMC)
    Varies studies3,4 defined prolonged ED LOS as a length     from April 9, 2018 to May 11, 2018. JMC is located in
of stay of more than 6 hours at the ED; it is used as          Jimma town, 352 km southwest of the Ethiopian capital,
a performance indicator to assess the quality of care in       Addis Ababa. Currently, JMC is the only teaching refer
the ED,5 and evidence suggests that ED LOS of more than        ral hospital in the southwest part of Ethiopia. In addition,
6 hours is associated with increased mortality.3               JMC is the only hospital with a formally organized
    Worldwide, there is an increasing demand for hospital      emergency department in the area, and the department
ED visits.6,7 Visits to the ED rose by 65% from 2001 and       is one of the youngest units, which was recently pro
2011,8 resulting in increased waiting times, prolonged         moted from an emergency room rendered under outpa
stays, overcrowding, and delayed admission.9 Increased         tient department services. The department serves as an
LOS in the ED may leads to crucial costs and may have          intake unit and inpatient admission unit for critically ill
implications on patient safety and is also associated with     patients. Currently, the ED is staffed with nurses, emer
hospital occupancy rate.10 Prolonged ED stays can              gency physicians and emergency and trauma practitioner
adversely affect patient outcomes,11,12 leading to increased   nurses. On average, about 11,964 and 997 patients visit
length of hospital admission, higher inpatient cost, and       adult ED annually and monthly, respectively.
mortality.13–15
    Evidence has revealed that prolonged ED stays leads to     Population
an estimated 15%–30% higher rate of mortality7,16–18 and is    Study population: All patients presented to the ED during
also viewed as an evidence of poor hospital performance.19     the study period were consecutively included in the study.
Prolonged stay in the ED is an independent risk factor for
pneumonia and each hour increases the risk by approxi         Eligibility Criteria
mately 20%.20 Mortality rate increased from 2.5% to 4.5%       Patients less than 18 years of age and those who are unable
with increasing LOS less than 2 hours to 12 hours or more.15   to give their consent due to inability to speak or altered
With this many consequences of a prolonged stay, it is also    mentation where no available accommodating attendants
a global challenge. For instance, more than half (58.9%) of    were excluded.
respondents in Canada and about 10.2% in Iran experienced
prolonged stays in the ED.3,21                                 Sample Size and Sampling Procedure
    Possible causes for prolonged stays have been men         A single population proportion formula was used to deter
tioned in different studies. They may arise both from          mine sample size, considering 50% proportion of prolonged
professionals’ inability to perfectly triage patients and      stay, a confidence interval of 95%, and a margin of error of
limited capacity of the system.22 Health care utilization      5%. Thus, considering a 10% of non-response rate, the final
such as laboratory or imaging tests, specialty consulta       calculated sample size was 422. All patients presented to the
tions and admissions, increased from the non-urgent to         ED were sequentially enrolled in the study until the desired
emergent case in the ED, but there is variability in ED        sample size was reached; thus, the arrival of the patients at
LOS.23                                                         ED was assumed to be randomly occurring.
    The increased demand for emergency department and
prolonged ED stay had a negative impact on quality care        Variables
and patient outcome. Despite this, there is a paucity of       The dependent variable was the status of ED LOS.
data describing ED LOS and associated factors in Africa,       Independent variables were factors categorized under
particularly in Ethiopia. Therefore, this study aimed to       three categories. Specifically, socio-demographic factors
assess ED LOS and associated factors among patients            were Age, Sex, Address, Marital status, Educational status,
visiting the adult ED of Jimma Medical Center. Such            Occupation. In addition, factors related to presentation and
data would help to design evidence-based problem-              clinical characteristics include: Mode of arrival, Onset
solving mechanisms.                                            characteristic, Mental status, Triage level, Diagnosis, and
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Comorbid illness. Organizational factors were:                        multivariable logistic regression at P-values ≤0.25. Then,
Presentation time, Day of the week, Care received in the              in multivariable logistic regression analysis, factors signif
ED, Diagnostic investigation, Shift changes, Time of                  icantly associated with outcome variable were identified at
initial intervention and Disposition.                                 P-values less than 0.05 and adjusted odds ratios at 95% CI.
                                                                      Model fitness was checked by Hosmer–Lemeshow good
Data Collection Tools and Procedure                                   ness of fit (P = 0.21). A multicollinearity test was done
A semi-structured interviewer-administered questionnaire              (SE < 2.0).
that was developed through a review of published
literatures3,5,6,10,11,13–15,19,21,22,24,25 based on the objectives   Data Quality Assurance
of the study was used to collect data and medical records             To insure quality of data, supervisor and data collectors
were also reviewed. The questionnaire contains 32 items               were trained for one day. The questionnaire was translated
organized under the aforementioned four major parts.                  to local languages (Afaan Oromo and Amharic) by lan
Eight data collectors and one supervisor were employed                guage experts, and then backtranslated into English by
among BSc-qualified nurses and supervised by the princi              anindependent translator to ensure consistency.
pal investigator. Its face validity was confirmed by a team           Translated questionnaire versions were discussed by the
of experts in emergency medicine, emergency physician                 team of the Mega-project to identify and resolve inade
and emergency nurses.                                                 quate expressions/concepts of translation and alternatives
    Data were collected from the patients following pre              were suggested. The final versions of the questionnaire
sentation, admission and prior to discharge from the ED               were pretested on 10% of the sample at JMC two weeks
through respondent interview, observation and medical                 prior to actual data collection to ensure reliability and
recordreview. The data collection procedure is illustrated            necessary modifications were made. On-site close super
as follows: first, eligible patients were identified by data          vision was carried out by a supervisor and the principal
collectors at the triage room while resident staff were               investigator to supervise the data collection process and to
triaging patients on arrival. Hence at arrival, time and              ensure the completeness and consistency of the filled ques
other presentation characteristics were recorded at the               tionnaire on a daily basis. Further, consistency and com
triage room. Following this, other information such as                pleteness of data were throughout data entry and cleaning
socio-demographic characteristics and other organiza                 process.
tional-related factors were obtained at interviews, chart
review and observation of patients at different treatment
points, and after patient gate stabilized otherwise. Finally,         Ethical Consideration
information such as diagnostic investigations and overall             Ethical clearance was obtained from Jimma University
treatments done were recorded from medical records,                   Institute of Health IRB on January 25, 2018, with refer
whereas overall length of stay at the department and final            ence number IHRPGD/353/2018. An official letter was
disposition were recorded right before the patient was                given to JMC administration and permission to continue
discharged from the ED. Hence, essential time-related                 with data collection was obtained. The informed verbal
factors were ED arrival time and the overall length of                consent process was approved by the Jimma University
stay between presentation and discharge from ED.                      Institute of Health Institutional Review Board, and this
                                                                      study was conducted in accordance with the Declaration
                                                                      of Helsinki. The study participants explained the study
Data Processing and Analysis Plan
                                                                      objectives and the right to withdraw at any point. The
The collected data were checked for completeness, con
                                                                      participation of the respondents was on the basis of
sistency and accuracy. Data were coded, entered and
                                                                      voluntary participation. To maintain confidentiality and
cleaned using Epi-data 3.1 and exported to SPSS version
                                                                      anonymity of data, they were re-coded upon entry.
21 for analysis. Descriptive statistics were done to sum
marize the background characteristics of study partici
pants. The overall length of stay was dichotomized ED                 Results
LOS ≤6 hours and >6 hours, then binary logistic regres               A total of 422 patients with a response rate of 100%
sion was done to determine candidate variables for                    participated in the study.
                                                                Sex
Presenting Characteristics                                        Female                      189                      44.8
A commercial taxi was the mode of arrival to ED for about          Male                       233                      55.2
153 (36.3%) of the patients; those arriving by ambulance        Address
accounted for 94 (22.3%). Medical conditions were the              Rural                      142                      33.6
leading causes of presentation and accounted for 183               Urban                      280                      66.4
(43.4%), followed by injuries 136 (32.2%). Infectious dis      Marital status
eases accounted for the fewest causes of ED visits (103,           Married                    218                      51.7
24.4). The majority (351, 83.2%) of the patients presented         Single                     194                      46.0
                                                                   Othera                     10                       2.4
with a single diagnosis.
   The acuity level of presentation on triage was               Religion
observed; the proportion of patients triaged as higher             Muslim                     257                      60.9
                                                                   Orthodox                   106                      25.1
acuity of red and orange category were 17 (4.0%) and 43
                                                                   Protestant                 58                       13.7
(10.2%), respectively. The majority (374, 88.6%) of the            Catholic                   1                        0.2
respondents were fully alert on arrival to the ED (Table 2).
                                                                Ethnicity
                                                                   Oromo                      304                      72.0
Presentation Time and ED-Related                                   Amhara                     63                       14.9
                                                                   Dawaro                     26                       6.2
Characteristics                                                    Otherb                     29                       6.9
The majority of the respondents presented to the ED dur
                                                                Literacy status
ing daytime, specifically 181 (42.9%) arrived during the
                                                                   Illiterate                 95                       22.5
morning, while 171 (40.5%) presented during the evening.
                                                                   Read and write             30                       7.1
Furthermore, 340 (80.6%) respondents presented during              Secondary school           94                       22.3
working weekdays. The majority of respondents (357,                University/college         84                       19.9
84.6%) received care while at the ED. Similarly, the               Primary school             119                      28.2
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Table 2 Presenting Characteristics of Patients Who Visited The             Table 3 Presentation Time and ED-Related Factors Among
Adult ED of JMC, Jimma Town, Oromia Region, Southwest of                   Patients Who Visited The Adult ED of JMC, Jimma Town,
Ethiopia, 2018 (n = 422)                                                   Oromia Region, Southwest of Ethiopia, 2018 (n = 422)
 Factors                                  Number                Percent     Factors                                             Number               Percent
Table 4 Multivariable Analysis of Factors Associated with ED Length of Stay Among Patients Who Visited The Adult ED of JMC,
Jimma Town, Oromia Region, Southwest of Ethiopia, 2018
 Factors                                         ED Length of Stay No. (%)                        COR (95% CI)                AOR (95% CI)
 Age
   18–29 years                                   73 (17.3)            167 (39.6)                  1                           1
    30–39 years                                  22 (5.2)             40 (9.5)                    1.26 (0.70–2.27)            0.55 (0.20–1.53)
    40–59 years                                  39 (9.2)             32 (7.6)                    2.79 (1.62–4.78)            5.38 (1.81–15.87)b
    60–69 years                                  18 (4.3)             8 (1.9)                     5.15 (2.14–12.35)           4.52 (0.82–25.00)
    70+ years                                    10 (2.4)             13 (3.1)                    1.76 (0.74–4.20)            0.97 (0.24–3.97)
 Address
    Rural                                        71 (16.8)            71 (16.8)                   2.08 (1.37–3.14)            3.0 (1.28–7.04)b
    Urban                                        91 (21.6)            189 (44.8)                  1                           1
 Mental status
    Fully alert                                  134 (31.8)           240 (56.9)                  1                           1
    Confused                                     5 (1.2)              4 (0.9)                     2.24 (0.59–8.47)            8.20 (2.05–32.26)b
    Comatose                                     23 (5.5)             16 (3.8)                    2.58 (1.31–5.05)            3.38 (0.32–35.71)
 Diagnostic investigation
    Yes                                          144 (34.1)           185 (43.8)                  3.24 (1.86–5.67)            4.48 (1.69–11.88)b
    No                                           18 (4.3)             75 (17.8)                   1                           1
 Shift change
   Yes                                           150 (35.5)           33 (7.8)                    1                           1
    No                                           12 (2.8)             227 (53.8)                  0.01 (0.01–0.02)            0.003 (0.001–0.010)c
Notes: aP-value < 0.05; bP-value < 0.03; cP-value < 0.001.
Abbreviations: COR, crude odds ratio; AOR, adjusted odds ratio; CI, confidence interval.
    The odds of a prolonged stay at the ED among respondents                       investigation. Furthermore, those who did not experience
who presented with confused mentation were 8.2 times (AOR,                         a shift change of nurses during their stay were about 99.7%
8.20; CI, 2.05–32.26) higher than those fully conscious on                         (AOR, 0.003; CI, 0.001–0.01) less likely to have a prolonged
presentation. An evening presentation was 4.3 times (AOR,                          ED LOS than those experiencing shift changes of nurses
4.25; CI, 1.74–10.42) more likely to have a prolonged stay                         during their stay in the ED (Table 4).
than a morning presentation, while night-time presentation
was 14.9 times (AOR, 14.93; CI, 4.22–52.63) more likely to                         Discussion
have prolonged stay than a morning presentation.                                   The emergency department (ED) represents the “front
Furthermore, the odds of experiencing a prolonged stay at                          door” to the province of the health care system for many
the ED among those presenting during weekdays were 2.6                             patients, which starts from entrance to the unit and does
times (AOR, 2.59; CI, 1.01–6.64) higher than those who                             not end until the patient is either discharged home,
presented at the weekend. The odds of experiencing                                 admitted to hospital or transferred to another institution.
a prolonged stay at the ED among those having at least one                         The patient’s length of stay is a major indicator reflecting
diagnostic investigation were 4.5 times (AOR, 4.48; CI, 1.                        how well an ED is working, and the overall efficiency and
69–11.88) higher than those having no any diagnostic                               quality service of an ED.1,26 The level of emergency
232         submit your manuscript | www.dovepress.com                                                      Open Access Emergency Medicine 2020:12
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department length of stay (ED LOS) is context-based and            may not admit to inpatient or discharge patients during the
varies from country to country. The present study assessed         night shift; night shift arrivals to ED need to wait until daytime
the level of patients’ length of stay at ED and associated         to be admitted or discharged. Thus, this will increase the length
factors with prolonged stay at ED of JMC, southwest of             of stay at the ED. In addition, expert consultation and diag
Ethiopia.                                                          nostic or therapeutic modalities are less available at night
    The median (IQR) ED length of stay was 4 (1.6–13.5)            compared to during theday. This explanation may work for
hours, which is lower than the median LOS reported by an           possible prolonged stay at ED among patients who presented at
international study done in Switzerland, France and the            the weekend. However, in this study, those who presented
United States, which was 5.5 (5.1–5.6) hours,24 and about          during the week were more likely to experience a prolonged
twofold lower than the finding of a study conducted in             stay at the ED than those who presented at the weekend. This
Ontario, Canada, which was 7 (4–13) hours.3 The differences        may be due to a relatively high proportion of patients visiting
may be attributed to differences in size of the study popula      on weekdays at the weekend, which were in a five to one ratio.
tion, the high proportion of non-urgent cases observed in the      Furthermore, the paradox may be due to the present study
present study, and the difference in health care system level      design that involved small number of study subjects presented
of advancements. Usually non-urgent cases would stay at the        over a short study period. Nevertheless, this discrepancy
ED for a shorter period of time, and unlike our emergency          should be repeated by further studies, and probably further
medical care, a well-developed emergency medical system in         prospective studies explaining the reason behind it will be
the western world, non-urgent patients would be exempted           needed in the future.
from visiting the ED or traced out on arrival.                         Similar to our study finding, a study conducted at an
    According to the findings of the present study, 38.4%          academic hospital in the Netherlands28 revealed that
of patients experienced a prolonged stay in the ED, which          patients with altered consciousness had a higher likelihood
was relatively lower than prior study conducted in                 of a prolonged stay at the ED. This might be due to the
Canada,3 Saudi Arabia,13 while higher than a study done            complexity of the patient’s response with altered menta
in Iran.21 This discrepancy may be due to the difference in        tion to be managed within a short period of time.
study design; sample size, variation in presenting charac             Unlike previous studies,23,29 a prolonged stay at tge ED
teristics of patient those visiting emergency department.          was not associated with arrival by ambulance in this facil
More than half of patients (61.6%) had an ED LOS of 6              ity-based study. This has implications for the interpretation
hours or less. This is consistent with the Canadian                of previous studies, and also for the design of studies to
Association of Emergency Physician’s recommendation,4              further understand the relationship between level of ED
an internationally recognized performance indicator used           LOS and mode of arrival to the ED. In accordance with the
to assess the quality of emergency care.5                          finding of this study, the study conducted in the USA30,31
    Patients from rural areas were about 3.0 times more            and Canada23 revealed that the use of diagnostic tests and
likely to have a prolonged stay. In fact, those rural area         advanced diagnostic imaging (computed tomography,
residents were traveling from increased distances with less        magnetic resonance imaging) were found to be associated
access to fast transportation, pre-ED care during transpor        with a prolonged ED length of stay.
tation and primary care facilities. Therefore, this delay in           Similar to this study, a study conducted in Israel10 revealed
presentation may contribute to worsening of disease con           that experience of nurses' shift change appears to be a major
ditions which in turn resulted in increased treatment dura        factor that has significant influence on ED LOS. This could be
tion at hospital. Literatures indicating that pre-ED care          due to miscommunication and lack of continuum-of-care
such as pre-hospital care given to the patients in emergent        which may occur during hand over management. Similarly,
conditions at the scene and during transportation to hospi        the result of a retrospective study conducted in the USA25
tal can affect treatment outcomes at the ED.27                     showed increased LOS among patients experiencing a shift
    The present study identified that patients who presented       change of nurses during stay in the emergency department.
during the evening and night-time were more likely to have             The strength of this study is that it was the first of its
a prolonged stay than those with a morning presentation.           kind in the study area and provided information on ED
According to the findings of the study conducted in Canada,3       LOS and associated factors. Further, this study has used
ED arrival at night was more likely to have a prolonged stay at    different data collection methods including respondent
ED. The possible explanation could be the fact that the hospital   interviews, observation and document review to collect
subjective and objective data related to patients across the       approval of the version to be published, and agree to be
timeline from arrival to discharge.                                accountable for all aspects of the work.
    However, some limitations need to be taken into account.
First, this one-month cross-sectional study which was per
formed at a single academic institution may limit the ability
                                                                   Funding
                                                                   The source of fund for this research work is Research and
to apply the study conclusions to another hospital with
                                                                   Postgraduate Director Office, Institute of Health, Jimma
a different patient population. Second, the study design cannot
                                                                   University.
account for possible seasonal variations in disease incidence
and, hence, ED patient populations. Lastly, there were also
inconsistencies among different literature in the description of   Disclosure
ED LOS which limits the ability to compare and appropriately       The authors report no conflicts of interest in this work.
plan.1
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