PRIVACY NOTICE
Effective Date: 01-Feb-2025
Your privacy matters to ANI Technologies Private Limited (the “Company”, “we”, “Ola”, or “us”).
In order to use our platform, we need your consent for several activities related to your use of the
platform, including the collection and processing of your personal data.
Please review the following points carefully. By continuing to use the platform, you agree to the terms
described below.
1. Data We Collect
● Account Information: Your name, email address, phone number.
● Ride Information: Pickup and drop-off locations, ride details (e.g., time, distance, fare), ride history, and
driver ratings.
● Payment Information: Credit/debit card details or other payment methods.
● Location Data: Real-time GPS location data for ride booking, driver matching.
● Device Information: Device type, operating system, app version, IP address, and mobile network data.
● Communication Data: In-app messages, call logs between you and the driver, customer support
interactions.
2. How We Use Your Data
● Ride Facilitation: To match you with a driver and provide ride estimates.
● Customer Support: To resolve issues or provide assistance regarding your ride booking or account.
● Promotions & Updates: To send you ride-related notifications, promotional offers, and relevant updates.
● Improvement of Service: To analyze app performance, enhance user experience, and perform service
optimization.
3. How We Share Your Data
● With Drivers:
o We share your name, photo, pickup location, drop-off location, and ride details (e.g., trip time, ride
type) with the driver.
o Communication data (e.g., in-app call logs) may also be shared for customer support or dispute
resolution.
● With Third-Party Service Providers:
o We may share your data with third-party service providers who perform services on our behalf
(e.g., payment processors, cloud services, customer support tools).
● For Legal and Safety Purposes:
o We may disclose your data to comply with legal obligations, respond to requests from law
enforcement, prevent fraud, or enforce our Terms of Service.
● With Business Partners:
o If you use third-party services integrated with our app (e.g., loyalty programs, payments and
settlement), we may share relevant information with those partners to deliver the service.
4. Data Storage and Security
● Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this notice,
or as required by law.
● Data Protection: We implement industry-standard encryption and security measures to protect your
personal data from unauthorized access, loss, or theft.
5. Your Rights and Choices
● Access and Update Your Data: You can access and update your personal information via your account
settings.
● Data Deletion: You can request to delete your account and data, subject to applicable laws and retention
policies.
● Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions
provided in the messages.
● Location Data: You can control location permissions through your device settings, though this may impact
the functionality of the app.
6. Changes to This Notice
We may update this Data Sharing and Privacy Notice from time to time. Any changes will be posted on this page,
and if the changes are significant, we will notify you via the app or email.
7. Contact Us
If you have any questions or concerns about how your data is being used or shared, please contact us at
support@olacabs.com
