contents

Message to stakeholders 1
Water Production 8
Ensuring Water Quality 10
Non-Revenue Water Reduction 12
Pipes and Meter Maintenance 13
Projects Profile 14
Service Area and Coverage 15
Collection Efficiency 16
Recategorization and CSC Accreditation 17
Logistics and Personnel Support 18
Disaster Preparedness 19
Public Relations and Corporate Citizenship 20
Financial Highlights 24
Organizational Structure 26
Game Plan 2013 28
dear

stakeholders,
Thank you for making 2013 a productive year. We were able to attain 100% coverage
as we started the implementation of our project to bring safe and potable water to Bgy. San
Isidro, the only remaining barangay that is yet to be served by San Jose Water.

By the end of the year, we posted a total number of households served to 82,586,
maintaining our position as one of the largest water districts in the country in terms of
number of service connections.

With the passage of City Ordinance 2012-48-11, we started our part of the responsibility
for the implementation of a Comprehensive Septage Management Program for the City of
San Jose Del Monte. We have already identified the treatment plant site and acquired the lot
for the facility. We have also started negotiations with various funding institutions for the
construction of the septage treatment plant and the vacuum trucks that will collect and haul
septage to the plant.

We took the matter of non-revenue water seriously. We posted our lowest NRW
of 20.67% in the first quarter of 2013. With our NRW Reduction Program, we continued
district metering program to identify which section of the main water lines has leakage and
thus enable us to monitor the area and effectively address NRW.

Communication and public relations remained to play a vital role in connecting San
Jose Water to its internal and external customers. We continued to publish our corporate
publications, Tubig San Joseño, and Tubig San Joseño Isyu para sa Konsesyonaryo. These
publications were recognized in the 2013 Convention of the Philippine Association of Water
Districts, Inc. (PAWD) as one of the best publications in their respective categories, with the
TSJ Newsletter taking the top place in the newsletter category and the TSJ Magazine taking
the 2nd place in the magazine category.

To properly inform our new concessionaires about our policies and procedures, we
updated our video presentation and we continued to distribute brochures about our services
to service applicants. We also vigorously issued news releases to water sector publications.
We continued to involve the youth in environmental awareness campaigns through oratorical
and poster-making contests, as well as guided tour to our water treatment plant.

2 SAN JOSE WATER 2013 ANNUAL REPORT

 Meanwhile, at the social responsibility front, we organized a medical and dental
mission which benefited 500 indigent families. We also held our annual blood drive
where 200 employees volunteered to donate blood. We also sponsored the screening of
33 newborns at the Ospital ng Lungsod ng San Jose Del Monte and took in children of 25
qualified concessionaires for a two-month work experience with San Jose Water.

In sum, 2013 was a year that highlighted the important role that San Jose Water
plays for the continuing progress of the city - ensuring water supply and safeguarding
public health.

The best is yet to come.

LORETO G. LIMCOLIOC FELIPE M. POLICARPIO, JR.

General Manager Chairman of the Board

3 SAN JOSE WATER 2013 ANNUAL REPORT

 BOARD OF DIRECTORS
FELIPE M. POLICARPIO, JR.
Representing Civic Sector
Chairman

ROMEO A. DE JESUS
Representing Professional Sector
Vice Chairman

GUILLERMA S. REYES
Representing Women Sector
Secretary Seated from left to right: GM Loreto G. Limcolioc, and
Board Chairman Felipe M. Policarpio, Jr. Standing from
NIDA B. NICOLAS left to right: Dir. Nida B. Nicolas, Vice Chairman Romeo A.
Representing Business Sector De Jesus, Ms. Teresita D. Casas (Secretary to the Board),
Member Dir. Reynaldo A. Villano, and Dir. Guillerma S. Reyes.

REYNALDO A. VILLANO
Representing Education Sector
Member MANAGEMENT TEAM
The members of the Board of Directors are ENGR. LORETO G. LIMCOLIOC
General Manager
the people who shape the policies of San Jose Water.
ENGR. EXEQUIEL P. AGAPITO
The Board members come from different Manager, Production Department
sectors of society - the academe, professional, ENGR. VICTOR G. CANITA, JR.
women, business, and civic sectors - who are Manager, Engineering Department
appointed by the local chief executive to a renewable
six-year term from the list of nominees submitted MR. DANIEL G. CONTRERAS
OIC, Commercial Department
by the concerned sector organizations.
MRS. VIRGINIA S. DE SILVA
The variety of expertise, experience, and Manager, Admin. and Finance Department

I
background in the Board of Directors provides San
Jose Water a broader perspective in charting the mplementing the policies crafted by the
development of water supply for the City of San Jose Board is the Management Team headed by the
Del Monte. General Manager, who in turn is supported by
four department managers, each heading a staff
complement of dedicated professionals and skilled
workers.

4 SAN JOSE WATER 2013 ANNUAL REPORT

 Brief profile
San Jose Del Monte City Water District (San Jose Water) is one of more than 600 water
districts in the country. It is a government-owned and controlled corporation established
on July 22, 1980 by virtue of PD 198, as amended, otherwise known as the Provincial Water
Utilities Act of 1973. It is classified by the Local Water Utilities Administration as a Category
A Water District.

San Jose Water gets raw water from Angat River through an MWSS aqueduct that passes
right through the City of San Jose Del Monte, and from selected underground water sources.
It brings the surface water to its two water treatment plants, transforms this raw water into
safe and potable drinking water, makes the water flow through its 526-kilometer pipeline,
and distributes the treated water to almost half a million residents of the City of San Jose Del
Monte in Bulacan.

At present, it is setting it sight towards the implementation of the Comprehensive Water

Supply System Improvement Project – Phase III as a response to the long-term and short-term
water requirements of the city.

San Jose Water is also keen in implementing a comprehensive septage management

system after the city government approved an ordinance establishing a septage management
program for the city and authorizing San Jose Water to collect, treat and dispose septage in
accordance with prevailing environmental standards.

As of December 31, 2013, San Jose Water brings safe and potable water to 82,586
households or approximately 550,000 people in the City of San Jose Del Monte. The figure
represents 60% of the city’s total population.

San Jose Water’s service is now enjoyed in all of the city’s 59 barangays. A large part of its
service subscribers belongs to the low-income group, the city being host to low-costd urban
housing projects of the national government.

A multisectoral five-member Board of Directors and 238 employees, including

the management team, steer San Jose Water to further growth. Also, the city and the
provincial governments as well as the national goverment through the Local Water Utilities
Administration continue to support San Jose Water in pursuing its mission of bringing safe
and potable water to 100% of city’s population.

5 SAN JOSE WATER 2013 ANNUAL REPORT

core values
WE BELIEVE that water is source of life and our
employment with San Jose Water is an affirmation of our
desire to preserve and serve this source of life

WE BELIEVE that San Jose Water exists and prospers

because of the customers. Thus, we will strive to address
their needs and expectations to the best of our ability
with utmost efficiency, courtesy, and speed.

WE BELIEVE that quality in everything we do will make

our customers and stakeholders happy and thus, we
will choose the best people, employ the best practices,
and always challenge ourselves to improve through
innovation and strategic planning. In delivering our
service and in the performance of our duties, we will
have no room for mistakes and will do it “First Time Our Vision
Right”. Safe and potable water flowing
WE BELIEVE in the dignity of public service and we twenty-four hours a day from the
acknowledge our accountability as public servants. tap of every home in the City of
Thus, we will do what we say we will, employ the San Jose Del Monte.
highest ethical standards in delivering our service, and
demonstrate honesty and fairness in every action that
we take. In everything we do, we will always do what is
right.
Our Mission
WE BELIEVE that teamwork is necessary to realize our To serve the residents of the
vision and achieve our mission. Thus, we will promote City of San Jose Del Monte with
and support a diverse yet unified team. We will work
together with enthusiasm to meet our common goals. equitable, reliable, and immediate
We will respect differences in opinion and make the access to safe and potable water
differences work for the betterment of service. twenty-four hours a day at the
WE BELIEVE that the well-being and governance of the least possible cost.
community and the stewardship of water resources are
a shared responsibility among community members.
Thus, we will be actively present in our community
and create a positive influence. We will support efforts
and implement programs that will promote a healthy
and vibrant neighborhood, enhance environmental
awareness, and protect our water resources.

6 SAN JOSE WATER 2013 ANNUAL REPORT

Key Result Areas
Water Production
WATER SOURCES

Ninety percent (90%) of water for the City of San Jose Del Monte is sourced from Angat
River through Aqueduct No. 6 of the Metropolitan Waterworks and Sewerage System (MWSS)
which passes through the city before reaching Metropolitan Manila. San Jose Water has a total
allocation of 50,000 cumd of raw water from MWSS.

Surface water from Angat River is supplemented by 13 groundwater stations situated in

strategic locations.

The surface water and groundwater sources of San Jose Water produced a total of 21,799,557
cubic meters of water for the year 2013.

WATER TREATMENT PLANTS

Surface water from Angat River goes straight to San Jose Water’s two water treatment plants
in Bgy. Minuyan for processing before it is distributed to the concessionaires.

Water Treatment Plant No. 1 (WTP1) was constructed in 1997 under the Comprehensive
Water System Improvement Project Phase I, a project funded by the French and the Philippine
Governments. It has a maximum production capacity of 20,000 cubic meters per day (cumd).
Meanwhile, WTP2 was completed in 2007 under the Phase II Project which was funded
by the Japan Bank for International Cooperation and the Local Water Utilities Administration
(LWUA). It has a maximum production capacity of 30,000 cumd.

8 SAN JOSE WATER 2013 ANNUAL REPORT

 At WTP1, surface water passes through
five water conventional treatment stages:
prechlorination, flash mixing/coagulation,
flocculation/clarification, sand filtration, and
post-chlorination. At WTP 2, water passes
similar stages except that the plant uses counter-
current dissolved air flotation technology
(CoCoDAFF). With CoCoDAFF, flocs do
not settle at the bottom of the chamber after
coagulation. Instead, they rise to the surface.

RESERVOIRS AND TANKS

Water processed at the treatment plants are stored in San Jose Water’s 11 concrete
reservoirs and 55 steel tanks located in strategic elevated areas. Water is then fed to the pipelines
and distributed to concessionaires through gravity.

SOURCE DEVELOPMENT

With the continued rise in the number of real estate developments in the City of San Jose
Del Monte comes an increase in the demand for water service. The present 50,000 cumd allocation
from the Angat Dam through the MWSS aqueduct is no longer sufficient and can no longer
accommodate requests for water service from new subdivisions.

In 2009, San Jose Water requested for additional 30,000 cumd from MWSS. The said
request was endorsed by the City’s Liga ng Barangay, the City and Provincial Councils, and the
National Housing Authority.

Pending approval of its request for additional 30,000 cumd of water from MWSS, San Jose
Water has decided to directly tap Angat River for 15,000 cumd of raw water to augment existing
supply for San Jose Water’s existing 25,000 concessionaires.

Feasibility studies for the Bulk Water Project which started in 2010 showed results
confirming availability of water supply and viability of the project. Thus, on November 2012, San
Jose Water started earthmoving works and laying of pipelines for the Project, after the requisite
bidding for government projects.

The Project costs PhP254M and was completed in 2013. It consisted of approximately 16.8
kilometers of pipelines with a diameter of 400mm, construction of three pumping stations, and
two pressure reducing tanks.

9 SAN JOSE WATER 2013 ANNUAL REPORT

Ensuring water quality
San Jose Water continues to ensure that
only water quality of the highest possible
quality flows from the tap of its concessionaires.
Thus, it strictly adheres to the standards set by
the Philippine National Standards for Drinking
Water.

Raw water from Angat Dam is made safe

and potable before it is distributed to the
concessionaires. San Jose Water has two water
treatment plants (WTP), both of which are
equipped with online monitoring equipment
to ensure that chlorine levels remain at
recommended dose vis-a-vis the water quality.
The treatment plants are also manned by
A laboratory technician checking chlorine personnel 24 hours a day to monitor both quality
residual at the San Jose Water laboratory
and sufficient water production.

Roving operators collect water samples from randomly selected households to ensure that
right dosage of chlorine and level of turbidity flows from the tap. Regular flushing of water lines are
also done to ensure the cleanliness of water.

Also, water samples from the distribution system were taken monthly to a laboratory
accredited by the Department of Health (DOH). Twice in 2013, as in previous years, water from the
source was subjected to chemical and physical analysis. Thus far, San Jose Water has not failed to
meet the Philippine National Standards for Drinking Water set by the DOH.

WATER SAFETY

To ensure water safety at all times, even during disaster, San Jose Water started the preparation
of its Water Safety Plan by holding a Water Safety Plan Training and Workshop last September
2-5, 2013 at Pacific Waves Resort, Lungsod ng San Jose Del Monte. Twenty supervisors of San
Jose Water attended the training which was facilitated by the Local Water Utilities Administration
(LWUA). Water safety experts from the World Health Organization (WHO) and the Department
of Health (DOH) served as resource persons in the seminar. Bocaue Water District and Norzagaray
Water District also sent representatives to the seminar.

10 SAN JOSE WATER 2013 ANNUAL REPORT

Non-Revenue Water Reduction
Leaks in the system waste water. Thus, immediate San Jose Water seriously took on
repair is done by San Jose Water to minimize water its Non-Revenue Water Reduction Program
loss. three years ago when it created an operations
section solely dedicated to non-revenue
water reduction.

Subsequently, district metering zones

were created to facilitate identification of leak-
prone areas. San Jose Water also purchased
modern leak detecting equipment to easily
locate underground leakage. Leaks that were
detected were immediately repaired.

Complementing the technical aspect of

the NRW Reduction Program is customers’
involvement. San Jose Water encouraged
concessionaires to report sightings of water
leak from the distribution lines. Token items
such as umbrella, t-shirt, and mugs were given to leak reporters.

More than 5,251 leak reports from concessionaires either through text message, email, or
personal information to San Jose Water crew, were received by San Jose Water for the year 2013, all
of which were immediately repaired.

Water pilferage, one of the culprits in non-revenue water, was likewise curbed. San Jose
Water strictly implemented its policy regarding water theft in accordance with the pertinent
provisions of the Provincial Water Utilities Act of 1973 (PD 198) and RA 8041 or the Water Crisis
Act of 1995.

With the help of other concessionaires who report incidences of water theft, constant
monitoring of water consumption patterns to detect abnormal changes in water use, and regular
saturation drives, 414 concessionaires were apprehended for illegal water use for the year 2013.

As a result of the the program, San Jose Water was able to register its lowest non-revenue water
at 20.67% on March, 2013. The NRW stood at 24.16% by December 31, 2013.

11 SAN JOSE WATER 2013 ANNUAL REPORT

Pipes and Meter Maintenance
For the year 2013, San Jose Water laid
11,486.70 LM of pipelines under various distribution
line extension projects, bringing the total length of
pipelines laid to 542.597 LM.

LEAK REPAIRS

A total 5,251 leak repair projects were

implemented in 2013, which included repair of leaks
reported by customers and leaks detected by technical
crew working under the NRW program.

For emergency leak repairs beyond regular

working hours, San Jose Water has formed a Quick
Response Team (QRT) that may be called upon
during the night or during weekends and holidays
The QRT is comprised of selected personnel from
the Engineering, Production, and Administrative and
Finance Departments who are available 24/7 in case of
emergency.

METER MAINTENANCE

San Jose Water ensures that water meters of

concessionaires are in good working condition. Every
five years, water meters are pulled out under its Meter
Maintenance Program, and calibrated in two calibrating
centers of San Jose Water. A modest meter maintenance
fee is collected every month from the concessionaires
on top of the water bill. Also, meters found to have
been tampered by concessionaires are also brought to
the calibrating centers to ensure that the meter registers
the correct water consumption.

In 2013, San Jose Water was able to calibrate 687

water meters.

12 SAN JOSE WATER 2013 ANNUAL REPORT

Service Area and Coverage
The City of San Jose Del Monte, 40 kms north Project comprised of Bgys. Gumaoc East, Gumaoc
of Manila and characterized by a topography of rolling West, and Gumaoc Central. The other 52% are situated
plains, is largely a resettlement area of the government. in privately-developed subdivisions.
Month by month, families from nearby Metro Manila’s
depressed areas come in droves to settle in government
low-cost housing subdivisions. The Sapang Palay Almost all barangays are served by water
Resettlement Project alone has 36 barangays, more than processed in the water treatment plant. The only
half of the total number of barangays in the city. barangay served by groundwater is Bgy. Ciudad Real as
distribution lines from the treatment plant cannot be
As of December 31, 2013, San Jose Water has a interconnected with the water distribution system in
total of 82,586 service connections, a far cry from the the barangay due to legal and technical constraints.
200 connections when it started in 1980. Its pipelines
traverses all 59 barangays in the city. Meanwhile, San Jose Water disconnected an
average of 13,680 service connections in 2013. Of this
Of the total number of service connections, number, 99% was due to non-payment of water bill on
3,926 were installed in 2013. due date. The rest were voluntary requests for temporary
disconnection.
Approximately 38,000 or 48% of the total
number of San Jose Water’s concessionaires are situated For more cost-effective operations, San Jose
in government housing projects namely Sapang Palay Water pilot tested the services of a third party to perform
Resettlement Area (SPRA), Pabahay 2000, Towerville meter reading services.
Resettlement Project, and Liberty Farms Upgrading

Figure 4. Barangays Covered Figure 5: Concessionaires in housing projects

100% or all 59 barangays are served by San 48% of the concessionaires live in government
Jose Water low-cost housing projects

13 SAN JOSE WATER 2013 ANNUAL REPORT

Collection efficiency
San Jose Water stepped up its collection efforts television set while several electric fans are posted at the
and posted 93% collection efficiency in 2013. other collection offices.

The offices of San Jose Water in Bgy. Minuyan, COLLECTION AGENTS

in Francisco Homes, and in Sarmiento Homes accept
To bring its service closer to its customers,
payment of water bills from Monday to Friday, 7:00
San Jose Water partnered with CIS Bayad Center
AM to 5:00 PM. The collection office in Bgy. Poblacion
for collection of water bills. The agreement became
accepts payment only during designated dates.
effective last February, 2012. With the partnership,
concessionaires may pay their current water bills
San Jose Water has a “No lunch break policy”,
before the due date at any branch of Bayad Centers
both for its collection and customer service windows.
nationwide for a minimal service fee.
A special lane is dedicated in all offices of San Data for 2013 reveal that majority of the
Jose Water for senior citizens, pregnant, and persons concessionaires prefer to pay in San Jose Water offices,
with disabilities who are paying their bills. This is in as only around 14% opted to pay in Bayad Center.
compliance with the provisions of RA 9994 (Expanded
Senior Citizens Act of 2010 and the Magna Carta for METER READING
Disabled Persons. In the regular lanes, priority is given
to concessionaires with babies or toddlers. To bring its service closer to its customers,
San Jose Water partnered with CIS Bayad Center for
For added convenience of customers, the waiting collection of water bills. The agreement became effective
area at the main office has an airconditioning unit and last February, 2012.

Figure 6. Collection Efficiency Figure 7. Payment Preference

93.04% of water bills were collected in 2013 86% of concessionaires prefer to pay in San Jose
Water offices

14 SAN JOSE WATER 2013 ANNUAL REPORT

Logistics and Personnel Support
San Jose Water has 238 employees, making subject to conditions set by PA 8972 or the Solo Parent
San Jose Water one of the biggest employers in the City Act. Likewise, in adherence to RA 9710, and CSC
of San Jose Del Monte. Of the 238, nine were hired Resolution No. 1000432, San Jose Water grants special
in 2013, and 5 are on job order basis. Twenty-three leave benefits of up to a maximum period of 2 months
employees were promoted for the year. per year for female employees who undergo surgery due
to gynecological disorder. Meanwhile, a study leave is
San Jose Water’s employee to service connection granted subject to conditions imposed by the CSC.
ratio is 1:270. The industry average set by LWUA is
1:100. Social security benefits of employees are also
taken care of by regular remittance of premiums to the
Thirteen trainings and seminars were attended GSIS, PhilHealth, and Pag-Ibig Fund.
by employees from San Jose Water’s various departments
in 2013. These trainings include sewerage project TRANSPORTATION MANAGEMENT
implementation, industrial hygiene, hydraulic network
modelling, tellering, work environment measurement, San Jose Water reduced its vehicle maintenance
and water district categorization. expenses by opting to rent service vehicles to transport
staff and crew to different project sites and offices. Of
LEAVE AND BENEFITS ADMINISTRATION the 20 SUVs, only 5 are company owned. Apart from
the SUVs, San Jose Water has 22 motorcyles which are
San Jose Water grants each employee 15 days of used by its roving personnel who monitor water quality.
vacation leave, 15 days of sick leave, and 3 days of special San Jose Water also rents 11 tricycles utilized by its
privilege leave every year in accordance with CSC rules. engineering crew.
A mandatory vacation leave of five days is imposed
every year upon each employee so that employees may PROCUREMENT AND SUPPLIES MANAGEMENT
be able to take a break from the daily grinds of work.
The San Jose Water stock room houses various
Monetization of leave credits is strongly office supplies, pipes and fittings, water meters and other
discouraged and stringent evaluation is done before materials and equipment for ready disposal or dispatch
requests for monetization is approved. upon duly approved requests.

A maternity leave of 30 days (for normal In 2013, San Jose Water processed1,065 purchase
delivery) and 45 days (for Ceasarian delivery) are requisitions and 866 repair/service requests, issued
granted to female employees while a paternity leave 1,352 Property Accountability Receipts and 14,786
of 7 days is granted to male employees, subject to stock requisitions, received 1,973 returned materials,
existing rules. A non-cumulative parental leave of not and undertook bimonthly inventory of materials and
more than 7 days is granted to solo parent employees supplies and annual inventory of tools, and equipment.

15 SAN JOSE WATER 2013 ANNUAL REPORT

Public Relations and Corporate Citizenship
Publications
News Releases
San Jose Water continued to publish its two in-
house publications - Tubig San Joseño, a magazine- News on the activities and projects of San Jose
type publication primarily for employees and select Water were released to national broadsheets as well as
government offices, and Tubig San Joseño Isyu Para sa sector publications. Bulletin boards for concessionaires
Konsesyonaryo, a newsletter published for distribution and employees in all offices of San Jose Water were also
to concessionaires, local government officials, schools, regularly updated.
provincial government offices, and other water districts.
Oratorical and Poster Making Contest
The two publications were awarded Second
Place in the 2013 Best Publications Award, both in the True to its advocacy of promoting environmental
magazine and newsletter categories, by the Philippine awareness among the youth, San Jose Water continued
Association of Water Districts, Inc. (PAWD). to hold its annual Oratorical and Poster Making Contest,
this time with oratorical contestants delivering the piece
San Jose Water publishes 500 copies of the in the Filipino. Thirty nine public and private secondary
magazine and 10,000 copies of the newsletter on a schools in the city participated in the contest.
quarterly basis.
The contest aims to increase awareness among
Corporate Video the youth regarding protection and preservation of
water resources and to involve them in the effort to
San Jose Water updated its 17-minute corporate protect and preserve the environment.
video for service applicants and visitors. The video
narrates the history of the San Jose Water, its mission, Plant Visits
water sources, treatment processes, and policies and
procedures concerning service connections. The water treatment plant of San Jose Water
is open to students, government agencies and other
Several water districts who have seen the video legitimate organizations wanting to observe and learn
requested a copy so that they can replicate the same in how raw water is transformed into safe and potable water
their own water district. before being distributed to thousands of households.

Corporate Brochure During the plant visits, staff from the Public
Information Office and the Production Department
As a supplement to the corporate video, the take turns in briefing the visitors about the history,
corporate brochure was likewise updated. 5000 copies mandate, and treatment processes of San Jose Water.
of the brochure was printed for the year.
For the year 2013, a total of 180 visitors came to
learn about the treatment process. Of the 180, 71% are
engineering students from Metro Manila schools.

16 SAN JOSE WATER 2013 ANNUAL REPORT

 Public Relations and Corporate Citizenship

TUBIG PARA SA BATANG SAN JOSEÑO PROJECT

To help the local government provide a

conducive learning environment to the students
of the city’s public schools and help the parents in
nourishing their children, San Jose Water donates
drinking water stations to public schools in the
city. San Jose Water started the project, dubbed as
Tubig para sa Batang Pinoy Project, in 2004 and
has since then benefited 19 public schools and
approximately 45,000 public school students in
the city. Drinking water station at Marangal ES

TAWID-UHAW PROJECT

The Tawid-Uhaw Project (TUP) project

started in mid-1990’s as San Jose Water’s response
to the need for drinking water by communities
that are either too far from the distribution lines
of San Jose Water or have a problem on right of
way.

Of more than 100 TUP structures,

only two are now operational as most of the
beneficiary communities already have individual
Tawid Uhaw Project at Sitio Complex
service connections.

BLOOD-LETTING DRIVE

Every year since 2004, San Jose Water

partners with National Kidney and Transplant
Institute for a bloodleeting drive among
employees and their relatives. Since then, San
Jose Water was able to donate a a total of 1,401
ml of blood to NKTI. For 2013, San Jose Water
conducted blood drive twice where more than 98
bags containing 100 ml to 250 ml were donated
by San Jose Water employees to NKTI.
2013 Blood Letting Drive

18 17 SAN JOSE WATER 2013 ANNUAL REPORT

Public Relations and Corporate Citizenship

SUMMER JOB PROGRAM

On its fiftth year of implementation,

the Summer Job Program (SJP) gave thirteen
college students the chance to work for
two months with San Jose Water. These
students are either children of employees or
concessionaires who passed the qualification
standards set by San Jose Water.

Since it started in 2006, a total of 185

GM Lory briefing the students under the SJP
students benefited from the program.

DONATION DRIVE FOR VICTIMS OF TYPHOONS

Disaster-wise, 2013 will be remembered for the destruction wrought by Typhoon Yolanda and the
magnitude 7.2 earthquake in the Visayas region where both claimed thousands of lives and millions of economic
losses. As a gesture of help and support to the victims, San Jose Water opted for a simpler celebtation of its annual
Christmas party and donated P100,000.00 from its Christmas party budget to the victims. The financial aid was
sent through the Philippine Association of Water Districts, Inc. (PAWD). In addition, San Jose Water employees
donated a total of P50,000.00, also through PAWD, from their own personal funds.

San Jose Water also sent 2,000 bottles of 500 ml drinking water to Tacloban, Leyte through the Armed
Forces of the Philippines Reserve Command. San Jose Water is affiliated with the AFPResCom and is known as the
502nd Water Service Company.

Earlier in October, San Jose Water through the Bulacan Association of Water Districts, donated P10,000.00
to Clarin Water District for the immediate rehabilitation of the latter’s waterlines which suffered heavy damage
during the earthquake.

18 SAN JOSE WATER 2013 ANNUAL REPORT

Financial Highlights
CONVERSION TO NGAS

San Jose Water continued the shift from the existing accounting system using the LWUA-prescribed
Commercial Practices System (CPS) to the National Government Accounting System (NGAS) which is prescribed
by the Commission on Audit. More than 95% had been converted to the NGAS, with full conversion expected to
be completed in 2013.

INCOME

San Jose Water posted an income of PhP 576,442,926.39 for the year 2013. Of this figure, revenue from
water sales comprise 93.20% while income from other sources make up the remaining 7.6%.

Figure 8. Budget appropriation, 2012 Figure 9. Components of Income

1.9% 1.43%
2.6% 1.54%
3.8%
18.8%

4.3%
72.3% 93.2%

RESERVED FUND

OTHERS
FRANCHISE TAXES

LOAN AMORTIZATION METER MAINTENANCE FEE

CAPITAL EXPENDITURES PENALTY

MAINTENANCE AND OTHER

WATER SALES
OPERATING EXPENSES

19 SAN JOSE WATER 2013 ANNUAL REPORT

MAINTENANCE AND OPERATING EXPENSES (MOOE)

Chemicals took the smallest slice of the total maintenance and operating expenses at 3.97% for 2013. The
biggest slice at 47.21% went to Other MOOE including power and fuel and pipeline rehabilitation expenses..

Figure 9. Components of MOOE

3.97%

14.45% CHEMICALS

34.38% PERSONAL SERVICES

PURCHASE WATER

OTHER MAINTENANCE AND

OPERATING EXPENSE
47.21%

20 SAN JOSE WATER 2013 ANNUAL REPORT

Organizational structure
BOARD OF DIRECTORS
The policy-making body of San Jose Water is the Board of
Directors who represent various sectors. They are appointed
by the local chief executive to a renewable term of six years.

OFFICE OF THE GENERAL MANAGER

The Office of the General Manager is responsible for developing
the short, medium and long-term plans of the agency, including
fund sourcing strategies. It is where all the instructions for the
implementation of policies emanate, and where the agency’s
operation is directed and controlled.

PRODUCTION AND ENGINEEERING DEPT. COMMERCIAL DEPT. ADMINISTRATIVE AND

DISTRIBUTION DEPT. The Engineering De- The Commercial De- FINANCE DEPT.
The Production partment develops, partment is responsi- The Administrative
Department is re- plans, recommends, ble for marketing the and Finance Depart-
sponsible for water and implements all services of the agency, ment is responsible
production, storage construction and takes care of customer for the formulation,
and distribution. It maintenance works. needs and complaints, development, and im-
also ensures water It coordinates with and collects payment plementation of poli-
quality and con- local governments for water supply ser- cies relating to human
ducts studies on new and non-government vice. resources, property
treatment methods agencies, includ- and supply, general
to keep up with the ing local and foreign services, budgeting,
trend of modern consultants, as may accounting and cash
technology. required for project management.
design, planning and
implementation.

21 SAN JOSE WATER 2013 ANNUAL REPORT

Game Plan for 2014:
Septage management
for better water quality
San Jose Water is keen on implementing its comprehensive septage management project for the City of
San Jose Del Monte. This is after City Ordinance No. 2012-48-11 establishing a septage management program for
the city was signed by Mayor Reynaldo S. San Pedro last December 4, 2012.

The passage of the ordinance is in compliance with the requirement of Clean Water Act of 2004 which
requires LGUs to provide an enabling environment for septage management to preserve the integrity of water
resources, ensure water quality and promote public health. The said law also directs LGUs to share the responsibility
of septage management with other agencies. Meanwhile, the Provincial Water Utilities Act of 1973 or PD 198
mandates water districts to establish sewerage and septage systems within their service area.

22 SAN JOSE WATER 2013 ANNUAL REPORT

“We have almost 100% service coverage in terms of water service and
it is high time for us to give attention to an equally imperative duty of
providing sanitation services to the San Joseños. After all, water and
sanitation should always go hand in hand.” - GM Lory Limcolioc

The ordinance authorizes the San Jose Del Monte City Water District to collect and haul septage from
domestic, commercial and industrial establishments in the city, construct a septage treatment facility, and collect
septage service fee for the desludging of septic tanks, treatment, and disposal of septage according to prevailing
environmental standards. The City ordinance also requires residents and commercial/industrial establishments
to desludge their septic tanks every five years under pain of penalty. Exempted from the coverage of the ordinance
or businesses that have operational onsite wastewater treatment facilities approved by the City Environment and
Natural Resources Officer (CENRO).

Among other agencies in the city, Mayor San Pedro acknowledged that San Jose Water is the most capable
to operate and manage septage collection, treatment, and disposal. Aside from its thirty-three years of experience
as a water service provider that is recognized as one of the largest and most progressive in the country, its customer
base of more than 82,000 households already ensures an efficient septage and environmental fee collection system
necessary for the sustenance and management of the program.

In compliance with Clean Water Act and pursuant to the authority granted by the Ordinance, San Jose
Water started the preparation for the implementation of the Comprehensive Septage Management for the City.
It purchased acquired more than 11,000 sqm of land which will be used as site for San Jose Water’s Septage
Treatment facility.

SAN JOSE WATER SEPTAGE

COLLECTION AREA

23 SAN JOSE WATER 2013 ANNUAL REPORT