G8D Training
As we are committed to continuously improving our processes and enhancing our problem-solving skills,
this training aims to equip our team with a comprehensive understanding of the 8D methodology.
Course Overview
Our 8D problem-solving training program is designed to teach participants a structured approach to
addressing complex issues and achieving long-lasting solutions. The "8D" stands for the eight disciplines,
each representing a step in the problem-solving process: Problem Definition, Team Formation, Root
Cause Analysis, Immediate Corrective Action, Long-Term Corrective Action, Verify Solution Effectiveness,
Preventive Measures, Closure and Documentation.
This training equips participants with problem-solving skills and tools to address both immediate and
chronic problems effectively, fostering a culture of continuous improvement within an organization.
Who should attend?
An 8D problem-solving training program is typically beneficial for a wide range of individuals and teams
within an organization, especially those involved in quality control, process improvement, and resolving
complex issues. Here are some key groups that should consider attending:
Quality Control and Assurance Teams, Engineers and Technical Staff, Managers and Supervisors, Cross-
Functional Teams, Continuous Improvement Teams, Manufacturing and Production Personnel,
Customer Service and Support, Suppliers and Partners.
Ultimately, anyone who plays a role in problem-solving and process improvement can benefit from 8D
training. It promotes a common language and approach to tackling issues, fostering a culture of
continuous improvement within an organization.
Course Duration – 01 Day
Organizational Objective or benefits
1. To have a competent team with problem-solving skills at all levels of organization.
2. To have personnel to solve minor to complex problems using appropriate tools.
Learning / Program objective
1. To acquire knowledge about the 8D Problem Solving Technique.
2. Prepare 8D Problem-solving reports for Internal and Customer NC
3. To take appropriate actions to eliminate the issue/problem.
Training Methodology & Benefits
1. Classroom activity-based / Interactive online (Inhouse & Public Courses)
2. Group discussion
8D Problem Solving Training Programme Outline
Body of Knowledge / Contents
To structure and standardize a methodology for 8D Problem Solving & at the same time to record the
problem-solving process.
• D0 - Prepare for 8D
• D1 - Establish the Team
• D2 - Describe the Problem
• D3 - Develop the Interim Containment Action (ICA)
• D4 - Define and Verify the Root Cause and Escape Point
• D5 - Choose and Verify Permanent Corrective Actions (PCAs) for Root Cause and Escape
• D6 - Implement and Validate Permanent Corrective Actions (PCAs)
• D7 - Prevent Recurrence
• D8 - Recognize Individual and Group Contributions
8D is not a standalone methodology as it has inputs from other business processes and outputs beyond
just solving the problem. 8D needs to be fully integrated into the business to experience the benefits
that a comprehensive problem-solving methodology can bring to the business.
Takeaway for participants
• To get the knowledge and understand the 8D Concept and Problem-Solving Methodology
in any industry.
• To get hands-on knowledge about the 8D and Problem-Solving Techniques.
We believe that this training will empower our team with the skills and knowledge needed to effectively
implement the 8D Problem-Solving Methodology, ultimately leading to improved problem-solving
capabilities and enhanced quality in our projects. Your active participation and engagement in this
training are highly valued
