M&E Module-3 Notes
M&E Module-3 Notes
SYLLABUS:
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Social responsibility is the idea that businesses should balance profit-making activities
with activities that benefit society. It involves developing businesses with a positive
relationship to the society in which they operate. It is a concept whereby organizations serve
the interests of society by taking responsibility for the impact of their activities on customer,
employees, shareholders, communities and the environment in all aspects of their
organizations.
Social responsibility means sustaining the equilibrium between the two. It pertains not only to
business organizations but also to everyone whose any action impacts the environment. This
responsibility can be passive, by avoiding engaging in socially harmful acts, or active, by
performing activities that directly advance social goals.
Example: “Starbucks Corporation and Ben & Jerry's Homemade Holdings Inc.” have blended
social responsibility into the core of their operations. Both companies purchase Fair Trade
Certified ingredients to manufacture their products and actively support sustainable farming
in the regions where they source ingredients. Conversely, big-box retailer Target Corporation,
also well known for its social responsibility programs, has donated more than $1 billion in
grants to the communities in which the stores operate, including education grants, since 2010.
SOCIAL AUDIT
It is a way of measuring, understanding, reporting and ultimately improving an organizations
social and ethical performance.
Example: Infosys Foundation established in 1996. Areas of companies are healthcare,
education, culture, rural development and IT.
BUSINESS ETHICS
• It is a set of standards worked out from human reason and experience by which human
actions are determined as ultimately right or wrong, food or evil.
• It is the study of proper business policies and practices regarding potentially
controversial issues such as corporate governance, insider trading, bribery,
discrimination.
BASIC PRINCIPLES OF BUSINESS ETHICS
1. Honesty- Ethical executives are honest and truthful in all their dealings and they do not
deliberately mislead or deceive others by misrepresentations, overstatements, partial
truths, selective omissions, or any other means.
2. Integrity- Ethical executives demonstrate personal integrity and the courage of their
convictions by doing what they think is right even when there is great pressure to do
otherwise; they are principled, honorable and upright; they will fight for their beliefs.
They will not sacrifice principle for expediency, be hypocritical, or unscrupulous.
3. Promise-Keeping & Trustworthiness - Ethical executives are worthy of trust. They
are candid and forthcoming in supplying relevant information and correcting
misapprehensions of fact, and they make every reasonable effort to fulfill the letter and
spirit of their promises and commitments. They do not interpret agreements in an
unreasonably technical or legalistic manner in order to rationalize non-compliance or
create justifications for escaping their commitments.
4. Loyalty - Ethical executives are worthy of trust, demonstrate fidelity and loyalty to
persons and institutions by friendship in adversity, support and devotion to duty; they
do not use or disclose information learned in confidence for personal advantage. They
safeguard the ability to make independent professional judgments by scrupulously
avoiding undue influences and conflicts of interest. They are loyal to their companies
and colleagues and if they decide to accept other employment, they provide reasonable
notice, respect the proprietary information of their former employer, and refuse to
engage in any activities that take undue advantage of their previous positions.
5. Fairness - Ethical executives and fair and just in all dealings; they do not exercise power
arbitrarily, and do not use overreaching nor indecent means to gain or maintain any
advantage nor take undue advantage of another’s mistakes or difficulties. Fair persons
manifest a commitment to justice, the equal treatment of individuals, tolerance for and
acceptance of diversity, they are open-minded; they are willing to admit they are wrong
and, where appropriate, change their positions and beliefs.
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MANAGEMENT & ENTREPRENEURSHIP (21EE61) MODULE – 3
6. Concerns for Others - Ethical executives are caring, compassionate, benevolent and
kind; they like the Golden Rule ‘help those in needs, and seek to accomplish their
business objectives in a manner that causes the least harm and the greatest positive
good’.
7. Respect for Others - Ethical executives demonstrate respect for the human dignity,
autonomy, privacy, rights, and interests of all those who have a stake in their decisions;
they are courteous and treat all people with equal respect and dignity regardless of sex,
race or national origin.
8. Law Abiding - Ethical executives abide by laws, rules and regulations relating to their
business activities
9. Commitments to Excellence - Ethical executives pursue excellence in performing their
duties, are well informed and prepared, and constantly endeavour to increase their
proficiency in all areas of responsibility.
10. Leadership - Ethical executives are conscious of the responsibilities and opportunities
of their position of leadership and seek to be positive ethical role models by their own
conduct and by helping to create an environment in which principled reasoning and
ethical decision making are highly prized.
11. Reputation & Morale - Ethical executives seek to protect and build the company’s
good reputation and the morale of its employees by engaging in no conduct that might
undermine respect and by taking whatever actions are necessary to correct or prevent
inappropriate conduct of others.
12. Accountability - Ethical executives acknowledge and accept personal accountability
for the ethical quality of their decisions and omissions to themselves, their colleagues,
their companies, and their communities.
CORPORATE GOVERNANCE
Corporate – It is defined as a business or organization formed by a group of people and it has
rights and liabilities separate from those of the individuals involved.
Governance - It is defined as the Act of governing. It relates to decisions that define
expectations, grant power, or verify performance. In the case of a business or non - profit
organization, governance relates to consistent management, cohesive policies, and guidance,
process and decision rights for a given area of responsibilities.
Corporate Governance - is the system by which companies are directed and controlled by
the management in the best interest of the shareholders and others ensuring greater
transparency and better and timely financial reporting. It refers to combination of laws, rules
and regulations, procedures and voluntary practices to enable the companies to maximize the
shareholders long term value. In simple words, corpora governance is a set of relationship
between a company’s management, board, shareholders and stakeholders.
The main feature of the corporate governance is to manage the company by the
Board of Directors and not by the owners.
MODULE 3 (Part B)
ENTREPRENEUR
An entrepreneur has been defined as, "a person who starts, organises and manages
any enterprise, especially a business, usually with considerable initiative and risk;
running a small business with all the risk and reward of any given business process”.
Entrepreneurs tend to be good at perceiving new business opportunities and they often
exhibit positive biases in their perception (i.e., a bias towards finding new possibilities
and seeing unmet market needs) and a pro-risk-taking attitude that makes them more
likely to exploit the opportunity. An entrepreneur may be in control of a commercial
undertaking, directing the factors of production – the human, financial and material
resources – that are required to exploit a business opportunity. Entrepreneurs act as
managers and oversee the launch and growth of an enterprise.
The word “entrepreneur” is derived from the French verb enterprendre, which
means ‘to undertake’. This refers to those who “undertake” the risk of new
enterprises. An enterprise is created by an entrepreneur. The process of creation is
called “entrepreneurship”. Entrepreneurship is a process of actions of an entrepreneur
who is a person always in search of something new and exploits such ideas into gainful
opportunities by accepting the risk and uncertainty with the enterprise.
DEFINITION OF ENTREPRENEUR
According to economist Joseph Alois Schumpeter (1883-1950), entrepreneurs are not
necessarily motivated by profit but regard it as a standard for measuring achievement
or success.
Entrepreneurship can be defined as the propensity of mind to take calculated risks with
confidence to achieve a pre-determined business or industrial objective. That points out
the risk-taking ability coupled with decision making.
3. Desire to succeed - It's easy in this fast paced, constant info-in-your-face world to
get distracted. This is especially true for start-ups, that often get side-tracked by
shiny object syndrome (i.e. products and services that promise fast results), or
bogged down in unimportant busy work. Successful entrepreneurs are focused on
what will bring results.
8. Hardworking - Entrepreneurs enjoy what they do. They believe in themselves and
are confident and dedicated to their project. Occasionally, they may show
stubbornness in their intense focus on and faith in their idea. But the flip side is
their demonstrated discipline and dedication.
9. Desire to have control over their fate - Entrepreneurs should have ability to change
the mind set from negative to positive when they feel they are in wrong directions.
10. Risk taking ability - Launching any entrepreneurial venture is risky. Are you
willing to assume that risk? You can reduce your risk by thoroughly researching
your business concept, industry and market. You can also test your concept on a
small scale. Can you get a letter of intent from prospective customers to purchase?
If so, do you think customers would actually go through with their transaction?
12. Creativity and Persuasiveness - Successful entrepreneurs have the creative capacity
to recognise and pursue opportunities. They possess strong selling skills and are
both persuasive and persistent.
13. Economic and dynamic activity:Entrepreneurship is an economic activity because
it involves the creation and operation of an enterprise with a view to creating value
or wealth by ensuring optimum utilisation of scarce resources. Since this value
creation activity is performed continuously in the midst of uncertain business
environment, therefore, entrepreneurship is regarded as a dynamic force.
IMPORTANCE OF ENTREPRENEURSHIP
1. Development of managerial capabilities: The biggest significance of
entrepreneurship lies in the fact that it helps in identifying and developing
managerial capabilities of entrepreneurs. An entrepreneur studies a problem,
identifies its alternatives, compares the alternatives in terms of cost and benefits
implications, and finally chooses the best alternative. This exercise helps in
sharpening the decision making skills of an entrepreneur. Besides, these
managerial capabilities are used by entrepreneurs in creating new technologies and
products in place of older technologies and products resulting in higher
performance.
Entrepreneurial Process:
Entrepreneurship is a process, a journey, not the destination; a means, not an end. All
the successful entrepreneurs like Bill Gates (Microsoft), Warren Buffet (Hathaway),
Gordon Moore (Intel) Steve Jobs (Apple Computers), Jack Welch (GE) GD Birla,
Jamshedji Tata and others all went through this process.
To establish and run an enterprise it is divided into three parts – the entrepreneurial job,
the promotion, and the operation. Entrepreneurial job is restricted to two steps, i.e.,
generation of an idea and preparation of feasibility report. In this article, we shall
restrict ourselves to only these two aspects of entrepreneurial process.
Idea Generation:
To generate an idea, the entrepreneurial process has to pass through three stages:
a. Germination:
This is like seeding process, not like planting seed. It is more like the natural
seeding. Most creative ideas can be linked to an individual’s interest or curiosity
about a specific problem or area of study.
b. Preparation:
Once the seed of interest curiosity has taken the shape of a focused idea, creative people
start a search for answers to the problems. Inventors will go on for setting up
laboratories; designers will think of engineering new product ideas and marketers will
c. Incubation:
This is a stage where the entrepreneurial process enters the subconscious
intellectualisation. The sub-conscious mind joins the unrelated ideas so as to find a
resolution.
2. Feasibility study:
Feasibility study is done to see if the idea can be commercially viable.
It passes through two steps:
a. Illumination:
After the generation of idea, this is the stage when the idea is thought of as a realistic
creation. The stage of idea blossoming is critical because ideas by themselves have no
meaning.
b. Verification:
This is the last thing to verify the idea as realistic and useful for application.
Verification is concerned about practicality to implement an idea and explore its
usefulness to the society and the entrepreneur.
CONCEPTS OF ENTREPRENEURSHIP
Entrepreneurship is the tendency of a person to organise the business of his own and to
run it profitably, using all the qualities of leadership, decisions making and managerial
caliber etc. The term “entrepreneur” is often used interchangeably with
“entrepreneurship”. But conceptually they are different. In a way, entrepreneur
precedes entrepreneurship. It is concerned with the development and co-ordination of
entrepreneurial functions.
entrepreneur.
Entrepreneurship can be defined as the propensity of mind to take calculated risks with
confidence to achieve a pre-determined business or industrial objective. That points out
the risk taking ability coupled with decision making.
The word ‘entrepreneurship’ typically means to undertake. It owes its origin to the
western societies. But even in the west, it has undergone changes from time to time. In
the early 16th century, the term was used to denote army leaders. In the 18lh century,
it was used to denote a dealer who buys and cells goods at uncertain prices. Towards
1961, Schumpeter, used the term innovator, for an entrepreneur. Two centuries before,
the concept of entrepreneurship was shady. It is only in the recent years that
entrepreneurship has been recognised widely all over the world like in USA, Germany,
Japan and in the developing countries like ours. Gunnar Myrdal rightly pointed out that
Asian societies lack entrepreneurship not because they lack money or raw materials but
because of their attitudes. Till recently, in the west, the entrepreneurship is mainly an
attribute of an efficient manager. But the success achieved by entrepreneurs in
developing countries demolishes the contention that entrepreneur is a rare animal and
an elusive character. In India, the definition of ‘an entrepreneur being the one who
undertakes to organise, own and run a business’ has been accepted in a National
Seminar on Entrepreneurship organised in Delhi in 1975. Still there has been no
consensus on the definition of entrepreneurship and qualities of entrepreneurship.
CLASSIFICATIONS OF ENTREPRENEURSHIP
Entrepreneurs according to the type of business.
Business entrepreneur: Business entrepreneurs are individuals who conceive an idea
for a new product or service and then create a business to materialize their idea into
reality. They may set up a big establishment or a small business unit. They are called
small business entrepreneurs when found in small business units such as printing press,
textile processing house, advertising agency, readymade garments or confectionery.
Trading Entrepreneur: The trading entrepreneur is one who undertakes trading
activities and is not concerned with the manufacturing work. He identifies potential
markets, stimulates demand for his product line and creates a desire and interest among
buyers to go in for his product line and creates a desire and interests among buyers to
go in for his product line and creates a desire and interests and buyers to go in for his
product. He is engaged in both domestic and overseas trade. Britain,
due to geographical limitations has developed trade through trading entrepreneurs.
Based on Gender:
1. Men Entrepreneurs:
When business enterprises are owned, managed, and controlled by men, these are
called ‘men entrepreneurs.
2. Women Entrepreneurs:
Women entrepreneurs are defined as the enterprises owned and controlled by a woman
or women having a minimum financial interest of 51 per cent of the capital and giving
at least 51 per cent of employment generated in the enterprises to women.
TYPES OF ENTREPRENEURS
1. Innovating Entrepreneurs:
Innovating entrepreneurs are one who introduce new goods, inaugurate new method of
production, discover new market and reorganise the enterprise. It is important to note
that such entrepreneurs can work only when a certain level of development is already
achieved, and people look forward to change and improvement.
2. Imitative Entrepreneurs:
These are characterised by readiness to adopt successful innovations inaugurated by
innovating entrepreneurs. Imitative entrepreneurs do not innovate the changes
themselves, they only imitate techniques and technology innovated by others. Such
types of entrepreneurs are particularly suitable for the underdeveloped regions for
bringing a mushroom drive of imitation of new combinations of factors of production
already available in developed regions.
3. Fabian Entrepreneurs:
Fabian entrepreneurs are characterised by very great caution and skepticism in
experimenting any change in their enterprises. They imitate only when it becomes
perfectly clear that failure to do so would result in a loss of the relative position in the
enterprise.
4. Drone Entrepreneurs:
These are characterised by a refusal to adopt opportunities to make changes in
production formulae even at the cost of severely reduced returns relative to other like
producers. Such entrepreneurs may even suffer from losses but they are not ready to
make changes in their existing production methods.
INTRAPRENEUR
An intrapreneur is an inside entrepreneur, or an entrepreneur within a large firm, who
uses entrepreneurial skills without incurring the risks associated with those activities.
Intrapreneurs are usually employees within a company who are assigned to work on a
special idea or project, and they are instructed to develop the project like an
entrepreneur would. Intrapreneurs usually have the resources and capabilities of the
firm at their disposal.
An intrapreneur is an employee who is given the authority and support to create a new
product without having to be concerned about whether or not the product will actually
become a source of revenue for the company. Unlike an entrepreneur, who faces
personal risk when a product fails to produce revenue, an intrepreneur will continue to
receive a salary even if the product fails to make it to production.
INTRAPRENEUR ENTREPRENEUR
Intrapreneurship is the entrepreneurship Entrepreneurship is the dynamic process
within an existing organization. of creating incremental wealth.
Direct participation, which is more that Direct and total participation in the
delegation of authority. process of innovation. _
Operates from inside the organization. Operates from outside the organization.
CHARACTERISTICS OF INTRAPRENEUR
Entrepreneurs bridge gap between inventors and managers.
They have vision and courage to realise it.
They can imagine what business prospects will follow from the way customers
respond to their innovators
They have ability to plan necessary steps for actualisation of the idea
They have high need for achievement
They take moderate risk
They are dedicated to there work that they take it up
MYTHS OF ENTREPRENEURSHIP
ENTREPRENEUR ENTREPRENEURSHIP
Person Process
Visualiser Vision
Creator Creation
Organiser Organisation
Innovator Innovation
Technician TEchnology
Initiator Initiative
Decision maker Decision
Planner Planning
Leader Leadership
Motivator Motivation
Programmer Action
Risk taker Risk taking
Communicator Communication
Administrator Administration
Stimulatory
1 Entrepreneurial Education.
2 Planned publicity for entrepreneurial opportunities.
3 Identification of potential entrepreneurs through scientific methods.
4 Motivational training to new entrepreneurs.
5 Help and guidance in selecting products and preparing project reports. J
6.Making available techno-economic information and product profits.
6 Evolving locally suitable new products and processes.
7 Availability of local agencies with trained personnel for entrepreneurial
counselling and promotions.
8 Organising entrepreneurial forum.
Support
1 Registration of unit
2 Arranging finance
3 Providing land, shed, power, water etc
4 Guidance for selecting and obtaining machinery
5 Supply of scarce raw materials
6 Getting licenses/import licenses
7 Providing common facilities
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MANAGEMENT & ENTREPRENEURSHIP (21EE61) MODULE – 3
8 Granting tax relief or other subsidy
9 Offering management consultancy
10 Help marketing product
Sustaining
1 Help modernisation
2 Help diversification/ expansion/substitute production
3 Defining repayment/interest
4 Define repayment/interest
5 Diagnostic industrial extension/consultancy source
6 Production units’ legislation/policy change reservation/Creating new avenues
for marketing
7 Oath testing and improving services
8 Need-based control facilities centre
1st Stage:
In this initial stage, for the development of entrepreneurial, education is provided
to them. Then they provide different opportunities through planned publicity.
Than identification of potential entrepreneurs is done through scientific method
.Special training is provided to them to motivate them. They also help and guide
them to select product and preparing project reports. They also make available
Techno-Economic Information and Product Profits to them as well as Local
agencies with trained personnel to them. It creates an entrepreneurial forum. And
helps them to recognise entrepreneurial skills.
2nd Stage:-
After getting educated, motivated and trained, in this stage financing, marketing
and other steps are performed by entrepreneurs. Here, registration of unit is done
along with arrangement of finance. It also provides land, shed, power, water,
scarce raw materials, different information, common facilities etc to them. They
guide entrepreneurs for selecting and obtaining machinery, for importing the
licenses and also for marketing the product.
3rd Stage:-
After marketing the product in market n above stage, this stage helps in
VTU QUESTIONS
1. Explain briefly the importance of entrepreneurship
2. Give the detailed classification of entrepreneurs
3. Explain the stages in entrepreneurial process.
4. What is social responsibility of business and explain social audit and corporate governors?
5. Discuss the problems faced by entrepreneurs.
6. Discuss briefly characteristics of successful entrepreneurs.
7. Differentiate between entrepreneur and intrapreneur
8. What is social audit? list the merits and demerits of internal and external auditing.
9. Define business ethics. Discuss the factors that affect business ethics.
10.List and explain three entrepreneur development model.