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Associate Debt Manager

The Associate Debt Manager is responsible for overseeing the collections department, managing agencies, and optimizing the retrieval of EMIs from customers. Key responsibilities include tracking delinquency, following up with default customers, ensuring compliance with legal guidelines, and maintaining administrative data. A Post Graduate degree is required for this role.
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0% found this document useful (0 votes)
93 views1 page

Associate Debt Manager

The Associate Debt Manager is responsible for overseeing the collections department, managing agencies, and optimizing the retrieval of EMIs from customers. Key responsibilities include tracking delinquency, following up with default customers, ensuring compliance with legal guidelines, and maintaining administrative data. A Post Graduate degree is required for this role.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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Job Description

Job Title – Associate Debt Manager

Job Purpose:

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the
collections department. It also includes managing the agencies associated with the company in their
assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI
from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to
the larger organizational objectives of the bank.

Roles & Responsibilities:

• Responsible for managing and undertaking collections process for debts that have been
assigned
• Regularly track the portfolio for specific buckets for the assigned area
• Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-
starters
• Responsible to allocate and achieve targets from agencies/ in house team
• Regularly follow up with the default customers
• Ensuring adherence to collection process and legal guidelines
• Tracing out absconded default customers and initiate recovery process
• Recommend for legal actions for non-recoverable cases and following up with the legal team
for the closure of the cases
• Maintain data for administrative work related to collection such as updating delinquent
account history, providing and maintaining MIS report, reviewing of collection feedback on
daily ,weekly & monthly basis

Educational Qualifications:

Post Graduate

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