PACTS III Statement of Work
Attachment 1
2.0 Section 508 Requirements
Contractors must retain the capability to produce all required documents in a manner to comply
with Section 508 for individuals with disabilities.
3.0 Functional Categories
The contractor shall furnish the full range of solutions necessary to meet the scope of the contract
and the individual TOs, as related to the FCs outlined below. The predominant service to be
provided under a task order must be within scope of the NAICS code associated with the
respective FC. All solutions and services must meet DHS policies, standards, and procedures
identified in the contract and individual TOs.
3.1 FC1 – Administrative Management and General Management Consulting Services –
NAICS code 541611
The contractor shall provide support services for administrative management issues. Services
under this FC may also include, but are not limited to, general management consultants that
provide a full range of administrative, or other management consulting services. Contractors
will be required to fulfill any of the services below, but are not limited to the following:
1. Management Support - for situations where the preponderance of work is Program
Management in nature with day-to-day operations such as:
a. Financial Planning (excluding investment advice) and budgeting
b. Records Management
c. Office Planning
d. Strategic and Organizational Planning
e. Physical Distribution and Logistics
f. Management Advisory Services
g. General Management Consultants (including administrative, or management
consulting services)
2. Program Management:
a. Contractor shall provide program management support to government personnel.
3.2 FC2 – Office Administrative Services – NAICS code 561110
The contractor shall provide a range of business operations support services to include letter
drafting, document editing or proofreading, typing, word processing or desktop publishing, other
secretarial services, such as answering telephone calls and relaying messages to clients, postal
and mailing services and one or more other office support services, such as facsimile support.
Contractors will be required to fulfill any of the services below, but are not limited to the
following:
1. Word Processing/Typing, Paper Shredding, Transcription, Stenographic – for situations
that require duties typically associated with a secretary, administrative assistant, or office
management operations
2. Contract/Procurement/Acquisition Support for situations that require contract support,
management, or services
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PACTS III Statement of Work
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3. Court Reporting – for situations that support legal and court services, or policy analysis
4. Mailing/Distribution, Courier/Messenger to assist with mail room operations, shipping,
and chain of custody procedures.
3.3 FC3 – Engineering Services – NAICS code 541330
The Contractor shall provide services in the support of physical laws and principles of
engineering in the design, development and utilization of machines, materials, instruments,
structures, processes, and systems. The assignments undertaken may involve any of the
following activities: provision of advice, preparation of feasibility studies, preparation of
preliminary and final plans and designs, provision of technical services during the construction
or installation phase, inspection and evaluation of engineering projects and related services.
Contractors will be required to fulfill any of the services below, but are not limited to the
following:
1. Program Management Support – for situations where the preponderance of work is
Engineering in nature
2. Program Evaluation/Review/Development, and Operations Research/Quantitative
Analysis – for situations where the preponderance of work is engineering and the day-to-
day operations involve program management, staff planning, or analysis (excluding
capabilities to perform an Independent Test Agent [ITA] for level 1 and 2 Major
Acquisition Programs)
3. Environmental Management:
a. Environmental Site Assessments and Planning
b. Environmental Consulting and Remediation
c. Engineering Process Improvement
4. Training and Support for Systems Engineering:
a. Lifecycle Management
b. Configuration Management
c. Quality Assurance
d. Requirements Analysis
e. Concept Development
f. Design Documentation and Technical Data
g. Data Management and Analytics
5. Mechanical Engineering Services:
a. Robotics Automation Engineering Services - design, integration, and related
consulting services
b. Prototype and Fabrication Support/Modeling and Simulation
6. Technical Writing: documentation of service manuals and other support materials for
operational requirements
4.0 Other Direct Costs / Ancillary Support Services and Products
Other Direct Costs (ODCs) and Ancillary Support Services are defined as integral and necessary
to complete a total integrated solution under a requirement within the scope of the Master
Contract. Sub-areas include, but are not limited to, commercial services/products, equipment
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PACTS III Statement of Work
Attachment 1
(leased or purchased), IT services and/or components, administrative support, data entry, and
subject matter expertise. The contractor may include ODCs and ancillary support services only
if the ODCs and ancillary support services directly support the base requirement that is within
scope of PACTS III.
5.0 Standardized Labor Categories
The PACTS III Master Contract provides for standardized labor categories for utilization at the
task order level and are set forth in Attachment 4, Bureau of Labor Statistics Standard
Occupational Classifications.
Standardized labor categories are encouraged but not mandatory for use at the task order level.
The Ordering Contracting Officer will indicate in the task order solicitation whether or not
contractors shall submit labor pricing using the Master Contract’s standardized labor categories
in their task order proposals. If non-standard labor categories are used at the task order level, the
contractor is required to map or cross-walk the non-standard labor categories to the standardized
labor categories when reporting.
6.0 Specialized Labor Categories
Specialized labor is defined as any labor for which the expertise required, or duties performed,
are within the scope of the PACTS III Master Contract but are so specialized that they are not
identified in the standardized labor category list. In these situations, or when ancillary support is
required, the contractor may propose, or the Ordering Contracting Officer may direct, non-
standard custom or specialized labor categories at the TO level. These non-standard custom or
specialized services proposed by the contractor shall comply with all applicable contract clauses
and labor laws, including the Service Contract Labor Standards. Labor categories and rates
approved under a single task order, but not specified in the Contractor’s IDIQ contract, shall
apply to the specific task order only.
7.0 Reporting Requirements
7.1 Transactional Data Report
DHS may require transactional data from the contractor on a recurring basis via a “Transactional
Data Report (TDR).” The TDR will provide DHS and Office of Management and Budget, item-
level information to support Federal Government category management initiatives. This report
shall be provided when DHS makes a data call request and, in the format, specified at the time of
request.
An example template is provided as Attachment 5, TDR Template. All fields in the TDR
Template shall be completed by the contractor to be considered an acceptable and complete
deliverable. Failure to submit the TDR accurately and on-time may impact contract performance
assessment ratings. Instructions will be provided to the contractor in advance of a data call and
will outline the reporting period and due date for any report.
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PACTS III Statement of Work
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7.2 Other Deliverables and Reports
The table in Appendix A of this SOW contains deliverables and reports required for PACTS III.
The Government does not waive its right to add reporting requirements, performance standards,
or other deliverables or reports not specifically listed in the table below by modification at no
direct cost expense to the Government. Deliverables or reporting requirements are required until
the final task order for each contractor or the PACTS III IDIQ is closed-out. If a deliverable or
reporting requirement is due on a calendar day that falls on a weekend day or a Federal
Government holiday, the deliverable or report is due the following business day.
8.0 Security Requirements
The contractor, team members, and subcontractors shall provide support services to the security
level specified by the contract and requirements of individual TOs.
9.0 Meetings/ Conferences
9.1 Post Award Conference
The Contractor shall participate in a post award conference. The exact day, time, and location of
the conference is to be determined, but contractors will be notified at least 14 calendar days in
advance of the scheduled conference. The purpose of the post award conference is to aid both
the Contractor and the Government in achieving a clear and mutual understanding of all contract
requirements and identify and resolve potential problems.
9.2 Program Management Review (PMR) Meetings
The PACTS III Program Office anticipates hosting PMRs on at least an annual basis. The details
of the PMR structure, location, content, and timing are to be determined; however, all PACTS III
contractors shall participate in scheduled PMRs unless otherwise excused by the PACTS III
COR. Contractors will be notified at least 30 calendar days in advance of a scheduled PMR.
The purpose of the PMR is to ensure all PACTS III stakeholders have a continued mutual
understanding of the objectives and scope of the solution; review progress, metrics, and
deliverables to date; and discuss any performance or contractual issues. All costs associated with
attendance and participation at PMRs shall be at no direct cost to the Government. The
Government may hold these meetings in person or virtually.
10.0. PACTS III Contractor Webpage
The PACTS III Contractor Webpage is a material contract requirement that, for the life of the
contract, directs each Contractor to design, deploy, operate, maintain, update and manage a 24x7,
Section 508 compliant informational webpage (or pages). All costs associated with developing
and maintaining this webpage shall be at no direct cost to the Government. The specific
taxonomy and aesthetics of the web content remains at the discretion of the Contractor. The
website content shall be deployable and operational within sixty (60) calendar days after the start
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PACTS III Statement of Work
Attachment 1
date of the Contract performance period. An email notification shall be sent to the PACTS III
COR when the website is operational and when any changes to the website are made.
The purpose of the webpage is for the Contractor to communicate with potential customers
regarding the ability to provide world-class services under PACTS III. The webpage should
demonstrate the functional capability associated with different services or business areas
awarded under PACTS III. Each Contractor shall provide a prominent hyperlink to the PACTS
III webpage on their internet home page. This PACTS III webpage at a minimum must include
the following information:
1) A current conformed copy of the contract, including any modifications, all terms and
conditions, and excluding prices;
2) A list of all team members/subcontractors and their capability/area of expertise;
3) A description of the functional category/categories awarded under PACTS III; and
4) Corporate points of contact.
11.0 PACTS III Contractor Solicitation Email
The ordering procedures for PACTS III requires that each Contractor within one functional
category and selected socioeconomic track be provided a fair opportunity to be considered for an
individual task order exceeding the micro-purchase threshold, unless one of the exceptions at
FAR 16.505(b)(2) applies. Ordering Guidance will require that Ordering Contracting Officers
utilize an email distribution list for sending solicitations. Each PACTS III contract shall have its
own unique email address for solicitation purposes only. Upon award, each contractor is
required to establish and provide a specific PACTS III solicitation email address to the PACTS
III COR, to be incorporated into the PACTS III Ordering Guidance. In order to ensure a
company does not miss an opportunity to respond to a solicitation, this email address shall not
change over the period of performance of PACTS III. This email shall not be the same as an
individual’s email address (e.g., john.doe@abc.com). If creating a shared email address, the
responsibility of managing access to that email will be the responsibility of the contractor. The
username of the email address can be created at the discretion of the contractor.
///end of SOW//
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PACTS III Statement of Work
Attachment 1
Reporting Requirements
Appendix A
SECTION and/or
DELIVERABLES DESCRIPTION FREQUENCY LOCATION
REFERENCE
Contractor Contract No. TBD, Part Primary Contractor Point With Offeror and within five (5) calendar days of
PACTS III ACO
Representatives III, Paragraph 6.0 of Contact for PACTS III the substitution.
The Contractor shall
complete the TDR
Transactional
Statement of Work, template, Attachment 5 PACTS III COR or
Data Report Upon the DHS request.
Paragraph 7.1 based on the instructions ACO
(TDR)
provided in the template,
Attachment 5
Shall retain current copy of insurance, for each
FAR 28.3 and FAR Minimum Insurance contract award. Shall be available within one (1) PACTS III ACO
Insurance
Clause 52.228-5 Requirements business day upon request from the PACTS III CO and/or TOCO
or OCO
Federal Awardee
Performance and Semi-Annually starting six (6) months from the
www.sam.gov and
Integrity FAR Clause 52.209-9 FAPIIS Reporting anniversary date of the Master Contract’s Notice-
PACTS III ACO
Information to-Proceed.
System (FAPIIS)
Website
dol.gov/agenci
Employment Veterans' Employment and
FAR 22.1306 and FAR Annually, no later than September 30th of each es/vets/programs/ve
Reports on Training Service (VETS)-
Clause 52.222-37 year. ts4212 and report to
Veterans 4212 reporting.
Department of
Labor and ACO
Mergers,
Contract No. TBD, Part
Acquisitions, If applicable, SF30 Copy of SF30 and other applicable documents
III, Paragraph 16.2, FAR
Novations, and Modification and other showing approval within five (5) calendar days of PACTS III ACO
42.1204 and FAR Clause
Change-of- Name applicable documents. finalization.
52.219-28
Agreements
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PACTS III Statement of Work
Attachment 1
Within 30 days after execution of a novation
agreement; within 30 days after a merger or
acquisition that does not require a novation; and,
If applicable, Small
Post Award Small Contract No. TBD, Part within 60 to 120 days prior to the end of the fifth
Business Size
Business Program III, Paragraph 16.1 and year. PACTS III ACO
Recertification subject to
Rerepresentation FAR Clause 52.219-28
FAR 52.219-28.
Representation is required 120 days prior to the
completion of the PACTS III base ordering period
and any optional ordering period thereafter.
If applicable, all updates Within five (5) calendar days of any material
Contract No. TBD, Part and status changes, along changes to the system or after notification of
Accounting
III, Paragraphs 17.0 and with correspondence, audit change in status from the awardee’s CFA, CFAO PACTS III ACO
System
11.0(a)(iii) reports, or SFs1408 from or CPA. Provide acceptable documentation
CFA, CFAO or CPA specified in the referenced section.
Service Contract
For all applicable task
Reporting
orders, the Contractor shall
Requirements for FAR Clause 52.204-15 Annually, by October 15th. PACTS III ACO
submit reports about
Indefinite Delivery
service contracts
Contracts
Reporting data reflects
Applicable FAR Clauses
Work Completion compliance with FAR Report to the PACTS III IDIQ annually and Task PACTS III ACO
and Contract No. TBD,
Reporting clauses 52.219-3, 52.219- Order Contracting Officer (TOCO) as applicable. and TOCO
Part III, Paragraphs 18.6
14, 52.219-27, 52.219-30
Contract No. TBD, Part Quarterly: January 15th, April 15th, July 15th, PACTS III ACO
No Bid Report Completed Attachment 6
III, Paragraph 21.0 October 15th and COR
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