Charleigh Walder
(714) 330-6114 | beautybecomesher1@gmail.com
Objective
To contribute to an innovative company by delivering high-quality results with minimal supervision,
utilizing my skills to benefit both my employer and myself.
Summary of Qualifications
Experienced Administrative Assistant with exceptional customer service and multitasking skills.
Proficient in Microsoft Word, Excel, and data entry.
Quick learner with the ability to train others effectively.
Professional Experience
Beach Vision Center
Optometric Assistant | Revenue Cycle Management Coordinator | Front Desk Check In/Out
Los Alamitos, CA January 2022 – January 2025
Conduct pre-tests for patients using Humphrey Matrix Visual Field, QuantifEye Macular Pigment
Screener, Oculas Visual Field, and OptoMap.
Manage revenue cycle by submitting insurance claims, posting EOB payments, and handling patient
statements.
Prepare vision insurance authorizations.
Train new front office staff.
Handle phone operations, including transferring calls, checking messages, and directing calls.
Perform light office IT tasks.
Clarity Eye Group/NVision HB
Insurance Authorization Coordinator | Front Desk Check In/Out | Primary Phone Operator
Huntington Beach, CA July 2015 – December 2021
Verified eligibility for all insurance plans (HMO, PPO, and vision).
Prepared and verified authorizations for HMO and vision plans.
Trained new front office staff.
Scheduled appointments and SLT/YAG surgeries.
Coordinated patient appointments with specialist doctors.
Sent reports to hospitals, surgery centers, pharmacies, and physician offices.
Managed phone operations and handled cash register closing.
Beach Eye Medical Group
Administrative Assistant | Surgical Coordinator | Front Desk Check Out
Huntington Beach, CA January 2014 – June 2015
Scheduled surgeries at specialty surgical centers.
Coordinated appointments and SLT/YAG surgeries.
Sent reports to hospitals, surgical centers, pharmacies, and physician offices.
Managed phone operations and prepared charts for upcoming appointments.
Handled office product sales and inventory.
Updated patient files in the computer database.
Contacted insurance companies regarding surgeries, laser procedures, glasses, and contact lenses.
Confirmed next-day appointments and sent patient recalls.
Sent thank-you cards and goodie bags to new and surgery patients.
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OC Eye Associates
Administrative Assistant | Billing | Part-time Scribe | Front Desk Check In/Out
Irvine, CA February 2012 – January 2014
Managed primary medical billing and part-time scribing for the doctor.
Scheduled appointments and SLT/YAG surgeries.
Coordinated patient appointments with specialist doctors.
Sent reports to hospitals, surgery centers, pharmacies, and physician offices.
Handled phone operations, including transferring calls, checking messages, and directing calls.
Prepared charts for upcoming appointments, including insurance verification and chart
organization.
Updated patient files in the computer database.
Contacted insurance companies regarding surgeries, laser procedures, glasses, and contact lenses.
Distributed faxes to appropriate staff.
Prepared and verified authorizations for HMO insurance.
Beach Eye Medical Group
Administrative Assistant | Front Desk Check-In
Huntington Beach, CA June 2009 – February 2012
Opened the office and scheduled appointments and SLT/YAG surgeries.
Sent reports to hospitals, surgery centers, pharmacies, and physician offices.
Managed phone operations and prepared charts for upcoming appointments.
Updated patient files in the computer database.
Contacted insurance companies regarding surgeries, laser procedures, glasses, and contact lenses.
Confirmed next-day appointments and distributed faxes.
Changed backup tapes for the computer system and updated phone messages for office hours and
holidays.
Irvine Eye Medical Group
Receptionist
Irvine, CA June 2007 – May 2009
Opened the office and managed phone operations.
Scheduled appointments and surgeries at hospitals or specialty surgical centers.
Coordinated patient appointments with specialist doctors.
Managed office email for the e-fax system.
Sent reports to hospitals, surgical centers, pharmacies, and physician offices.
Scanned paper files into the electronic medical record system.
Submitted insurance claims (Vision and PPO).
Updated files in the electronic medical record database.
Prepared charts for appointments and updated patient information upon arrival.
Contacted insurance companies regarding surgeries, laser procedures, worker’s compensation,
glasses, and contacts.
Managed cash register operations and secured the office.
Community Day School
Instructional Assistant for At-Risk Students
Westminster, CA June 2006 – June 2007
Took roll and mentored students.
Graded student assignments and supervised testing.
Input grades into the computer.
Supervised students to ensure they stayed on task.
Oversaw student lunches and breaks.
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Huntington Beach High School
Teacher’s Assistant
Huntington Beach, CA April 2006 – June 2006
Took roll and mentored students.
Graded student assignments and supervised testing.
Input grades into the computer.
Supervised students to ensure they stayed on task.
Kohl’s Department Store
Beauty Department Consultant
Huntington Beach, CA April 2005 – December 2006
Provided makeup consultations.
Balanced high-volume registers.
Worked as a salesclerk at point-of-sale cash registers.
Processed returns and assisted in various departments, including Jewelry, Children, Misses, Juniors,
and Men’s.
Huntington Beach Unified High School District
Substitute Secretary
Huntington Beach, CA April 2006
Scheduled appointments and managed phone operations.
Performed filing (alphabetic and numerical) and data entry.
Copied and faxed reports and correspondence.
Color Me Mine Ceramic Shop
Customer Assistant
Costa Mesa, CA October 2004 – April 2006
Opened and closed the ceramic studio.
Provided ceramic service and sales, including glazing and firing.
Managed inventory and restocked shelves.
Assisted customers and supervised children and activities.
Scheduled and supervised birthday and painting parties.
Stimson Lumber Company
Accounts Payable Support
Libby, MT Summer 2001, Summer 2002
Entered data into the AS400 system.
Checked purchase orders for authority limits and account codes.
Performed alphabetic and numerical filing.
Assisted phone customers and walk-in public.
Verified packing slips against invoices.
Coded payments.
Professional references available upon request.
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