Q27P3CW English
Q27P3CW English
User Manual
Q27P3CW
www.aoc.com
©2022 AOC. All Rights Reserved.
1
Safety.................................................................................................................................................................................... 1
National Conventions................................................................................................................................................. 1
Power......................................................................................................................................................................... 2
Installation.................................................................................................................................................................. 3
Cleaning..................................................................................................................................................................... 4
Other.......................................................................................................................................................................... 5
Setup..................................................................................................................................................................................... 6
Contents in Box.......................................................................................................................................................... 6
Setup Stand & Base................................................................................................................................................... 7
Adjusting Viewing Angle............................................................................................................................................. 8
Connecting the Monitor.............................................................................................................................................. 9
Webcam with Windows Hello ...................................................................................................................................11
Wall Mounting.......................................................................................................................................................... 12
Adaptive-Sync function............................................................................................................................................ 13
Daisy-chain function................................................................................................................................................. 14
Adjusting.............................................................................................................................................................................. 15
Hotkeys.................................................................................................................................................................... 15
OSD Setting............................................................................................................................................................. 17
Luminance.................................................................................................................................................... 18
Color Setup................................................................................................................................................... 19
Picture Boost................................................................................................................................................ 20
OSD Setup.................................................................................................................................................... 21
Game Setting................................................................................................................................................ 22
Extra............................................................................................................................................................. 23
Exit................................................................................................................................................................ 24
LED Indicator........................................................................................................................................................... 25
Troubleshoot........................................................................................................................................................................ 26
Specification........................................................................................................................................................................ 27
General Specification............................................................................................................................................... 27
Preset Display Modes.............................................................................................................................................. 28
Pin Assignments....................................................................................................................................................... 29
Plug and Play........................................................................................................................................................... 30
i
Safety
National Conventions
The following subsections describe notational conventions used in this document.
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These
blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings
may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the
warning is mandated by regulatory authority.
1
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the
type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit
only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an
electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of
the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured
receptacles marked between 100-240V AC, Min. 5A.
The wall socket shall be installed near the equipment and shall be easily accessible.
2
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use
mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric
shock. Never spill liquids on the monitor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt
downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will
not be covered under warranty.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the
stand:
4 inches
4 inches
4 inches 10cm
10cm
10cm
3
Cleaning
Clean the cabinet regularly with a water-dampened, soft cloth.
When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid
into the case.
4
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a
Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other
countries, the suitable types shall be used accordingly.
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to
maximum increases the earphones and headphones output voltage and therefore the sound pressure level.
5
Setup
Contents in Box
Monitor
* *
* * * * *
Power Cable HDMI Cable DP Cable USB C-C Cable USB C-A USB C-C/A Cable
Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch
office for confirmation.
6
Setup Stand & Base
Please setup or remove the base following the steps as below.
Setup:
Remove:
7
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own
preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor as below:
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
WARNING:
1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more
than -5 degrees.
2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
8
Connecting the Monitor
Cable Connections In Back of Monitor:
11
10
1 2 3 4 5 6 7 8 9
1. Power switch
2. Power
3. HDMI 1/HDMI 2
4. DP IN
5. USB C
6. DP OUT
7. RJ45 Input
8. USB3.2 Gen1 downstream + fast chargingx1
USB3.2 Gen1x1
9. Earphone
10. USB3.2 Gen1x2
11. Camera
Connect to PC
9
USB docking
a-1 a-1
OR
a-2
a-2
1 2
USB C
OR
OR
10
Webcam with Windows Hello
The webcam is equipped with advanced sensors for Windows Hello facial recognition, which conveniently logs you into
your Windows devices in less than 2 seconds, 3 times faster than a password.
Monitor with Windows Hello webcam can be enabled by simply connecting your USB Cable from your PC to the
“USB-C” port of this monitor. Now, the webcam with Windows Hello is ready to work as long as the Windows Hello
setting in Windows10/11 is complete. Refer to Windows official website for the settings: https://support.microsoft.com/
help/4028017/windows-learn-about-windows-hello-and-set-it-up.
Please note that Windows 10/11 system is required for setting up Windows Hello: facial recognition; with an edition lower
than Windows 10/11 or Mac OS, the webcam can work without the function of facial recognition. With Windows 7 the
driver is required to activate this webcam.
1 2 3
-90° 90°
Noted: Turn the lens down 90° to block the lens. The microphone can be turned off using the video software or the MIC
OFF shortcut key.
1 2 3 4 1
1 2 3
-90° 90°
1 Microphone
4 IR of Face identification
WARNING:
1. Do not use the camera as a handle, it will cause damage.
2. The rotation Angle of the camera is ±90°, if exceed ±90°, it will cause damage.
11
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure.
Follow these steps:
1. Remove the base.
2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the
monitor.
4. Insert the 4 screws into the holes and tighten.
5. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on
attaching it to the wall.
Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official
department of AOC.
WARNING:
1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than
-5 degrees.
2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
12
Adaptive-Sync function
1. Adaptive-Sync function is working with DP/HDMI/USB C
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
Graphics Cards
13
Daisy-chain function
DisplayPort Multi-Stream feature enables multiple monitor connections.
This display is equipped with DisplayPort interface and DisplayPort over USB-C which enables daisy-chaining to multiple
displays.
To daisy-chain monitors, first to check below:
1.Make sure the GPU on your PC support DisplayPort MST (Multi-stream transport)
2.Select the input source: press the MEMU-button>Extra>Input Select>DP/USB C(depend on the input source)
3.Set the “MST” to “On”: press the MEMU-button>OSD Setup>MST>On
Note: If you cannot set the “MST” to “On”, please confirm that the input source is not “Auto”.
Note:
Depending on the capabilities of your graphic cards, you should be able to daisy chain multiple displays with various
configurations. Your display configurations will depend on your graphic card capabilities. Please check with your graphic
card vendor and always update your graphic card driver.
PC
DP IN DP OUT DP IN
14
DisplayPort multi-streaming over USB C
PC
USB C DP OUT DP IN
15
Adjusting
Hotkeys
1 2 3 4 5
1 Source/Exit
3 Volume/>
4 Menu/Enter
5 Power
Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection. Press about 2 second to turn off the monitor.
Power
Press the Power button to turn on the monitor.
Volume/increase
When the OSD menu is closed, press the “>” key to open the volume adjustment bar, and press the “<” or “>” key to
adjust the headphone output volume.
Source/Exit
When the OSD is closed, press Source/Exit button will be Source hot key function.
MIC/<
When there is no OSD, press this button to enter MIC adjustment. Then press“<” or “>” button to choose on or off.
16
Clear Vision Demo
1. Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on”
will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press
and hold “<” button for 5 seconds again, Clear Vision Demo will be off.
17
OSD Setting
Basic and simple instruction on the control keys.
Luminance Color Setup Picture Boost OSD Setup Game Setting Extra Exit
Notes:
1). If the product has only one signal input, the item of “Input Select” is disable to adjust.
2). If the screen size of the product is 4:3 or the input signal resolution is the native resolution, then the item “Image
Ratio” is invalid.
3). DCR and Picture Boost, for these states that only one state can exist
18
Luminance
Luminance Color Setup Picture Boost OSD Setup Game Setting Extra Exit
Off
HDR Picture
HDR Mode Adjust HDR Mode.
HDR Movie
HDR Game
Note:
When “HDR Mode” is set to a non-off state, “Contrast”, “Eco Mode”, and “Gamma” items cannot be adjusted.
19
Color Setup
Color Setup Picture Boost OSD Setup Game Setting Extra Exit Luminance
Note:
When “HDR Mode” under “Luminance” is set to a non-off state, all items under “Color Setup” cannot be adjusted.
20
Picture Boost
Picture Boost OSD Setup Game Setting Extra Exit Luminance Color Setup
Note:
1). For a better viewing experience, adjust the brightness, contrast, and position of the brightening.
2). When the “HDR Mode” under “Luminance” is set to a non-off state, all items under “Picture Boost” cannot be adjusted.
21
OSD Setup
OSD Setup Game Setting Extra Exit Luminance Color Setup Picture Boost
22
Game Setting
Game Setting Extra Exit Luminance Color Setup Picture Boost OSD Setup
Note:
When the “HDR Mode” under “Luminance” is set to a non-off state, the “Game Mode”, “Shadow Control”, and “Game
Color” items under “Game Setting” cannot be adjusted.
23
Extra
Extra Exit Luminance Color Setup Picture Boost OSD Setup Game Setting
Auto/HDMI1/HDMI2/DP/
Input Select Select Input Signal Source
USB C
Off Timer 0-24hrs Select DC off time
Wide
4:3
Movie 1
Movie 2
24
Exit
Exit Luminance Color Setup Picture Boost OSD Setup Game Setting Extra
25
LED Indicator
26
Troubleshoot
Problem & Question Possible Solutions
Make sure the power button is ON and the Power Cord is properly
Power LED Is Not ON
connected to a grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the VGA cable)
Check the VGA cable connection.
(Connected using the HDMI cable)
Check the HDMI cable connection.
(Connected using the DP cable)
Check the DP cable connection.
* VGA/HDMI/DP input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
No images on the screen If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows 7/8/10) and then change the
frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see “Input Not Supported” on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Adjust the Contrast and Brightness Controls.
Press hot-key (AUTO) to auto-adjust. (Available for selective models)
Picture Is Fuzzy & Has
Make sure you are not using an extension cable or switch box. We
Ghosting Shadowing Problem
recommend plugging the monitor directly to the video card output connector
on the back.
Move electrical devices that may cause electrical interference as far away
Picture Bounces, Flickers Or
from the monitor as possible.
Wave Pattern Appears In The
Use the maximum refresh rate your monitor is capable of at the resolution
Picture
you are using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor’s video cable is properly connected to the computer.
Monitor Is Stuck In Active Off-
Inspect the monitor’s video cable and make sure no pin is bent.
Mode”
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
Inspect the monitor’s video cable and make sure that no pin is damaged.
colors (RED, GREEN, or
Make sure the monitor’s video cable is properly connected to the computer.
BLUE)
Screen image is not centered
Adjust H-Position and V-Position or press hot-key (AUTO).
or sized properly
Picture has color defects
Adjust RGB color or select desired color temperature.
(white does not look white)
Horizontal or vertical Use Windows 7/8/10/11 shut-down mode to adjust CLOCK and FOCUS.
disturbances on the screen Press hot-key (AUTO) to auto-adjust. (Available for selective models)
Please refer to Regulation & Service Information which is in the CD manual
Regulation & Service or www.aoc.com (to find the model you purchase in your country and to find
Regulation & Service Information in Support page.
27
Specification
General Specification
Model Name Q27P3CW
Driving System TFT Color LCD
Panel
Viewable Image Size 68.5 cm Diagonal (27’’ Wide Screen)
Pixel Pitch 0.2331mm(H) x 0.2331mm(V)
Horizontal Scan Range 30k-114kHz
Horizontal scan Size(Maximum) 596.736 mm
Vertical Scan Range 48-75Hz
Vertical Scan Size(Maximum) 335.664mm
Max resolution 2560x1440@75Hz
Others
Plug & Play VESA DDC2B/CI
Power Source 100-240V~, 50/60Hz, 1.5A
Typical(Default Brightness And Contrast) 26W
Power Consumption Max. (Brightness = 100, Contrast =100) ≤152W
Standby Mode ≤ 0.5W
USB-C Double-sided Connectable Plug
Ultra-highSpeed Data And Video Transmission
DP Built-in DP Alt Mode
USB C
Power Supply USB PD Version 3.0
Up to 65W (5V/3A,7V/3A,9V/3A,10V/3A, 12V/3A,15V/3A,
Maximum Power Supply
20V/3.25A)
HDMIx2/DP IN/DP OUT/Earphone/RJ45 Input/USB C/
Input Connector
Physical USB3.2 Gen1x4(Includes 1 Fast Charger)
Characteristics RJ45 Ethernet LAN (10M/100M/1000M)
Signal Cable Type Detachable
Operating 0°C ~ 40°C
Temperature
Non-Operating -25°C ~ 55°C
Operating 10% ~ 85% (Non-Condensing)
Environmental Humidity
Non-Operating 5% ~ 93% (Non-Condensing)
Operating 0~ 5000 m (0~ 16404ft )
Altitude
Non-Operating 0~ 12192m (0~ 40000ft )
28
Preset Display Modes
HORIZONTAL VERTICAL
STANDARD RESOLUTION
FREQUENCY(kHz) FREQUENCY(Hz)
640x480@60Hz 31.469 59.94
VGA 640x480@72Hz 37.861 72.809
640x480@75Hz 37.5 75
800x600@56Hz 35.156 56.25
800x600@60Hz 37.879 60.317
SVGA
800x600@72Hz 48.077 72.188
800x600@75Hz 46.875 75
1024x768@60Hz 48.363 60.004
XGA 1024x768@70Hz 56.476 70.069
1024x768@75Hz 60.023 75.029
1280x1024@60Hz 63.981 60.02
1280x1024@75Hz 79.976 75.025
SXGA
1280 x 720@60Hz 44.77 59.86
1280 x 960@60Hz 60 60
1440x900@60Hz 55.935 59.887
WXGA+
1440x900@60Hz 55.469 59.901
1680x1050@60Hz 65.29 59.954
WSXGA
1680x1050@60Hz 64.674 59.883
1920x1080@60Hz 67.5 60
FHD
1920x1080@75Hz 83.89 74.97
2560x1440@60Hz 88.787 59.951
QHD
2560x1440@75Hz 111.028 74.968
IBM MODES
DOS 720x400@70Hz 31.469 70.087
MAC MODES
VGA 640x480@67Hz 35 66.667
SVGA 832x624@75Hz 49.725 74.551
XGA 1024x768@75Hz 60.241 74.927
29
Pin Assignments
Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA
30
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor
to inform the host system of its identity and, depending on the level of DDC used, communicate additional information
about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the
DDC2B channel.
31