SPEAKING TEST REVIEW – EE2

PART 2

UNIT 3 - CARD 1
Student A: You are a shop assistant at FPT shop. A customer wants to buy a
laptop for gaming. Make a conversation to recommend him/ her two different
models. Use the prompts and product description below.

Student B: You are a customer, who wants to buy a laptop for gaming. Make
a conversation with a shop assistant about two different models.

Use the prompts and product description below.

Laptop X Laptop Y

Display 15.6-inch Full HD 15.6-inch Full HD

Processor 3.8-Ghz Intel Core i7 2.5-GHz Intel Core i5

RAM 16 GB 8 GB

Hard drive 1 TB with 256 GB SSD 1 TB with 128 GB SSD

Battery life 10 hours 7.5 hours

 2 USB ports  2 USB ports

Other  SD card reader  2-in-1 card reader (SD,
features MMC)
 Dual-Fan cooling
Price $930 $815

Shop assistant Customer

Greet and offer help

Explain what you are looking for

Show two possible models

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 Ask for some technical specs
(display, processor)

Give technical specs (display, processor)

- Compare two models

- Ask for further technical specs
(storage capacity, battery)

Give the information required (RAM,

hard drive, battery)

- Compare two models

- Ask for the price

Give the price

- Compare the price

- Ask for further features

Mention any further features that might

persuade the customer to buy the laptop.

Decide which laptop to buy or leave

the shop

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UNIT 3 – CARD 2
Student A: You and your friend want to buy a new smartphone. Both of you
are in two minds about buying a phone called X. Discuss some main
specifications and features, the pros and cons of X and comes to your final
purchasing decision.

Student B: You and your friend want to buy a new smartphone. Both of you
are in two minds about buying a phone called X. Discuss some main
specifications and features, the pros and cons of X and comes to your final
purchasing decision.

Student A Student B

Lead to the topic of discussion: Review X

Ask about typical specifications of X.

1. Answer:
- Design: Looks like Y, but with glass back and
dual speakers
- Screen: LCD touchscreen
- Processor: hexa-core
- Camera: Single 12 MP rear camera
2. Ask about main features of X.

1. Answer:
- Traditional home button with Touch
ID
- Wireless charging
- The same operating system as Y.

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 2. Ask about price.

1. Answer: 64GB - $799, 256GB - $949

2. Ask for opinions about pros of X.

Giving (at least) 3 pros.

Agree/ Disagree (in what aspects?)

Ask for opinions about cons of X.

Giving (at least) 2 cons.

Agree/ Disagree (in what aspects?)

Come to the final purchasing decision

UNIT 4
Student A: You are a contractor supplying materials for a project of ABC
electronics company. Make a conversation with a subcontractor to get some
information about the progress of the project. Use the following note.

Report Summary

Project name Mobile Charging Project

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 Project manager Mark Swift

Status Date ……………………………………….

Project duration ………………………………………. months

Delayed time At least 3 weeks

Delayed phases Development

Reason(s) Lack of resources and manning

Spent budget ……………………………………….

Risk/Issues ………………………………………. risks

………………………………………. issue

Student B: You are a subcontractor of ABC electronics company. Make a

conversation with a contractor to clarify some information about the progress of a
project. Use the following note.

Report Summary

Project name ……………………………………….

Project manager ……………………………………….

Status Date May 28th, 2022

Project duration 10 months

Delayed time At least ………………………………………. weeks

Delayed phase ……………………………………….

Reason(s) ……………………………………….

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 Spent budget $400,000

Risk/Issues  2 risks (number 017 & 009)

 1 issue (number 015)

UNIT 5 – CARD 1
Student A: You are a Trainee practicing at Panasonic. You need to leave
work early, but there is an important meeting about the new project. Discuss
with your manager to find a solution.

Student B: You are a manager at Panasonic. A trainee will come to ask for
leaving work early, but there is an important meeting about the new project.
Discuss with her/him to find a solution.

UNIT 5 – CARD 2
Student A: You are an Engineer participating in a project of designing
ventilation system at Violet Tower. You need a lot of new equipment for the
job but you do not have enough money. Ask your Senior Engineer for an
advance payment of $1,000.

Student B: You are a Senior Engineer who are currently working on a project
of designing ventilation system at Violet Tower. One of the engineers will
come and ask for an advance payment of $1,000. However, according to the
company policies, you can only give him/her $500 in advance. Discuss with
him/her to find the solution.

UNIT 6 – CARD 1

Student A: You are a customer. You have a problem with your .

Call the technical support to ask for help. Here is the problem:

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Student B: You are a technical support officer. A customer is calling you to

ask for help with his/ her . Answer the phone and ask questions
to check the problem and give advice using given cues.

 Lists of analysis

 List of solutions

UNIT 6 – CARD 2

Student A: You are a customer. You have a problem with your .

Call the technical support to ask for help. Here are the problems:

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Student B: You are a technical support officer. A customer is calling you to

ask for help with his/ her . Answer the phone and ask questions

to check the problem and give advice using given cues.

Lists of analysis

List of solutions

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 

UNIT 8
Student A: You are an employer of Panasonic Company. You are
interviewing a candidate applying for the position of Service Engineer. Ask
him/ her at least 5 questions related to his qualifications, skills, personal
characteristics, his/her knowledge about the company and the post he/ she
is applying.

Use the job advertisement given for the specific idea.

Student B: You are applying for the position of Service Engineer in

Panasonic Company and you are being in an interview. Answer the
questions of the employer about your his qualifications, skills, personal
characteristics, his/her knowledge about the company and the post he/ she
is applying to prove you are qualified for the post.

Use the job advertisement given for the specific ideas.

URGENT! SERVICE ENGINEER

(AI machine – Fresh Graduate

Accepted)

PANASONIC VIETNAM CO., LTD.

Hanoi

Job descriptions

- Liaise with Head Quarter on emergency and modification parts and arrange working
schedule
- Prepare technical reports summarizing test results & submit recommendation for

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 resolving technical issues.
- Responsible for monitoring, trouble shooting, process & quality improvements &
coordination for technical matters.

Job requirements

- Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related

equivalent.
- Fresh graduate to 1 years of technical field service experience maintaining and
repairing industrial equipment or working in the technical team in the manufacturing.
- Strong mechanical and electrical skills.
- Have experience about AI machine is advantage.
- Foreign language: English is a must.
- Able to work independently and work under pressure
- Service mind characteristic.

PART 3

UNIT 1 – TOPIC 1
Give an instruction to replace the keyboard of Dell Inspiron laptop based on the
following pictures and given cues.

Equipment  Flat head screwdriver

 Remove/ peripherals (AC adapter, mouse)

Notes
 Use/ razor blade/ scratch

Procedure 1

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 2

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 5

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8 Reverse/ steps/ install/ keyboard

UNIT 1 – TOPIC 2
Give an instruction to replace the battery of the iPhone X based on the following
pictures and given cues.

 Screwdriver
 Suction cup (iSlack)
Equipment  iOpener
 Tweezers
 Plastic pry tool
Notes  Replacement/loss/water resistance

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 Procedure

iOpener/ soften/ adhesive

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 6

UNIT 2 – TOPIC 1
Base on the diagram, talk about the operation of the air-conditioner.

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UNIT 2 – TOPIC 2
Base on the diagram, talk about the operation of the CPU.

UNIT 3

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Present a review about Apple iPhone X based on given information in the following
table.
You should give at least 4 pros and 3 cons of the iPhone X.

 Design: Glass body with stainless steel frame

 Screen: 5.8-inch super AMOLED touchscreen
Specifications  Processor: A11 Bionic hexa-core
 Camera: Dual 12 MP rear camera and 7 MP front
camera
 Face ID: Enabled by TrueDepth camera for facial
recognition
 No home button and fingerprint sensor
Main features
 Animoji: Tracks your facial expression and records
what you say
 Wireless charging
Price  64GB - $999
 256GB - $1,149

UNIT 4
You are an engineer participating in a project of your company. Make a weekly
progress report on this project based on the note below.

PROJECT Electronic Eye Control

PROJECT MANAGER Mark Smith

CONTRACTOR Smart Home System Vietnam

DATE May 29th, 2022

PROJECT DURATION 15 months

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 SCHEDULE -
ACHIVEMENT

DELAYED TIME 1 month – development phase

REASON(S) Lack of resources + manning

REMAINING PHASE(S)

- Contractor: Speed-up the remaining phases’ progress

AREAS OF CONCERN
- Manager: Add more resources and manning

UNIT 6:
Give a short talk about some problems you may encounter with a smart
device and their solutions.

You should talk about the problems and solutions of:

1. Its software

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 2. Its hardware
3. Connectivity (Wireless connection, GPS)

WRITING

UNIT 3

Write a product review about an electrical/ electronic device that you have used in
about 100 - 150 words. You should write about:

 The product technical specifications and features

 Pros and cons of the product

 Verdict for the product

UNIT 5

1. Imagine you are in a financial difficulty. Write an email to your manager to

ask for an advance payment. You should say:
 Reasons why you need a payment in advance

 The amount of the advance payment in advance

 An offer to provide assistance

 Thanks for considering your request

2. You are an employee of Canon Company. You need some days off from
work.

Write a request email (at least 100 words) to your manager using the suggested
information below:

- Your reason(s) (such as the birth or adoption of a child, personal or family health issues,
loss of a loved one, or relief from excessive job stress)

- The date you expect to be away

from work

- The date you plan to return to work

- The current work (who will cover the job, deadline,

promise)

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- An offer to provide assistance

-Thanks for considering your request

UNIT 6

1. Write an email to reply to the following email from a customer.

Dear Customer Service Team,
Good day. My name is Mary Green. I am having trouble with my monitor. I can’t
see the whole page. I can only see part of the page.
If you can kindly let me know how to fix it, it would be appreciated.
Hope to hear from you soon.
Mary Green

2. Write about some problems you may encounter with a smart

device and their solutions.

You should write about the problems and solutions of:

1. Its software
2. Its hardware
3. Connectivity (Wireless connection, GPS)

Unit 7: cover letter

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