Black Book
Black Book
Mumbai.(M.S.)
Grocery Store
Submitted by:
Tanesh Adhane
Aditya Bhagwat
Divya Kolte
Sanket Barote
[2024-2025]
Maharashtra State Board of Technical
Education MIT Polytechnic, Chhatrapati
Sambhajinagar.
Certificate
Prof. S.G.Deshmukh
Principal
Marathwada Institute of Technology, Polytechnic, Chhatrapati Sambhaji Nagar.
ACKNOWLEDGMENT
Finally, we would like to thank all our student friends who have helped us in completing
and reviewing our project.
Our sincere thanks to all those who knowingly and unknowingly have contributed in
their own way in the completion of this project.
Computer Engineering
MIT Polytechnic,
Chhatrapati Sambhaji Nagar
ABSTRACT
At the core of the system is its inventory management feature, which allows store staff to
monitor stock levels in real-time, add new products, and manage existing items
efficiently. Additionally, the order management module enables staff to process customer
orders quickly and accurately, reducing wait times and improving service. The system
also supports customer engagement through real-time updates on order status, product
availability, and promotional offers, enhancing the overall shopping experience.
The administrative functionalities of the system empower store managers to assign tasks,
monitor sales reports, and analyze product performance effectively. The backend
analytics feature helps in making data-driven decisions for optimizing stock, identifying
high-demand products, and improving overall operational efficiency. While the system
does not include advanced billing modules, it offers powerful tools for managing store
functions and delivering better service to customers.
With its multi-device compatibility, the Grocery Store Management System ensures that
both staff and customers can access the platform from any device, improving flexibility
and convenience. The responsive interface and intuitive design make it easy to use for
individuals of all technical backgrounds, contributing to a smoother shopping process
and more efficient store management.
CONTENT
5.1 Planning
5.2 Scheduling
6.0 DETAILS OF
DESIGN,WORKING,
PROCESS
6.1 UML Diagram
6.2 Use case Diagram
6.3 Sequence Diagram
6.4 Class Diagram
6.5 Activity Diagram
6.6 Data Flow Diagram
6.7 Flowchart Diagram
7.0 RESULT AND
APPLICATION
7.1 Results
7.2 Applications
8.0 CONCLUSION AND
FUTURE SCOPE
8.1 Conclusion
8.2 Future Scope
9.0 REFERENCE
CHAPTER1: INTRODUCTION
1.1 Introduction:
The Grocery Store Management System project for Sadguru Kirana Store, situated
in Paithan, Maharashtra, represents an innovative step in improving retail and inventory
management. It provides a comprehensive, user-friendly platform for both store staff and
customers, aiming to streamline store operations and enhance the overall shopping
experience. The web-based system offers features such as inventory tracking, order
management, staff coordination, and real-time updates on product availability. By
implementing these features, the system facilitates a smooth and efficient experience for
all stakeholders involved, improving store efficiency and customer satisfaction.
This web-based platform, built using PHP for backend development, along with
HTML, CSS, and JavaScript for the frontend, eliminates the need for complex local
installations or setups, making it accessible from any device with an internet connection.
The modular design of the Grocery Store Management System ensures that users—
whether store owners, employees, or customers—can easily navigate and utilize the
system. The inclusion of real-time inventory management, product search, and order
placement ensures a dynamic and efficient retail experience.
The system also promotes better coordination between store staff and customers,
allowing for timely order updates and communication. Customers can check product
availability, place orders online, and receive real-time notifications, improving access to
store services and enhancing the overall shopping experience. Additionally,
administrators can manage stock levels, monitor sales, and organize staff activities,
ensuring the store operates smoothly and efficiently.
The Grocery Store Management System’s ability to provide a seamless, flexible, and
collaborative platform aligns with the needs of modern retail businesses. This system
enhances the day-to-day operations of Sadguru Kirana Store by offering an easily
accessible, real-time, and customer-focused solution, making it a valuable asset to the
store and its clientele.
1.2 Necessity
The necessity of integrating The Grocery Store Management System for Sadguru
Kirana Store, situated in Paithan, lies in its ability to address key operational challenges
and enhance the overall shopping experience for both store staff and customers. The
system’s core functionality streamlines store operations by automating essential
processes such as inventory tracking, order management, and staff coordination. By
providing a centralized, web-based platform, the system ensures smooth transactions,
accurate inventory updates, and effective customer service, promoting efficient store
management.
Furthermore, the system fosters better coordination between the store and its customers.
It allows customers to browse available products, place orders, and receive updates
remotely, improving access to services and enhancing customer satisfaction. The
platform also supports real-time notifications, keeping customers and staff informed
about order confirmations, restocked products, and special offers. This consistent flow of
information enhances communication, reduces errors, and ensures store decisions are
based on current, accurate data.
In essence, the integration of the Grocery Store Management System into the daily
operations of Sadguru Kirana Store is not just a convenience but a strategic move that
aligns with modern retail practices. It improves customer experience, optimizes store
workflow, and ensures the store is equipped to meet the evolving needs of both its staff
and customers effectively.
1.3 Objective
The primary objective of integrating the Grocery Store Management System into the
retail operations of Sadguru Kirana Store, situated in Paithan, is to optimize store
workflows, enhance customer service, and provide a seamless user experience for both
store staff and customers. The system aims to streamline essential processes such as
inventory tracking, order management, and staff coordination. By centralizing these
operations, the platform ensures smooth and efficient interactions, improving overall
coordination between employees and customers.
Another core objective is to improve store management efficiency. The system provides
store administrators with tools to manage product inventory, monitor sales data, and
maintain clear communication across departments. The backend analytics features
support decision-making, enabling store management to quickly adapt to customer
demand, optimize stock levels, and allocate resources effectively. By making key data
accessible in real time, the system helps maintain operational efficiency while improving
customer satisfaction.
In summary, the integration of the Grocery Store Management System into Sadguru
Kirana Store aligns with strategic goals focused on enhancing store operations,
improving communication, and ensuring accessibility. The platform supports better
coordination, real-time inventory visibility, and streamlined management—ultimately
contributing to the store’s success and delivering a modern, customer-centric shopping
experience.
1.4 Problem Statement
The problem addressed by the Grocery Store Management System for Sadguru Kirana
Store in Paithan revolves around optimizing store operations, enhancing customer
service, and improving communication between store staff and customers. Traditional
store management practices often lack real-time capabilities, resulting in inefficiencies in
inventory tracking, order management, and customer interaction. This can lead to stock
mismanagement, delayed services, and an unsatisfactory shopping experience. The
system aims to resolve these issues by providing a centralized platform that offers real-
time updates and seamless integration of all store operations, thereby improving overall
efficiency and customer satisfaction.
Additionally, traditional grocery store operations often suffer from poor coordination
between departments such as inventory, billing, and customer service. This can result in
miscommunication, delayed restocking, and inconsistent customer service. The challenge
is to create a flexible system that integrates various store functions and enables staff to
work collaboratively and efficiently, ensuring that customer needs are met accurately and
promptly.
1. Background History
By the early 2010s, small and mid-sized retail stores began exploring basic digital tools
to manage their operations. Sadguru Kirana Store, established in 2010, started with a
traditional setup but quickly recognized the need for improvement. Initially, the store
adopted simple billing software to handle daily sales and generate receipts more
efficiently. However, these systems were limited in scope and often did not integrate
with inventory management or supplier tracking, leading to issues like overstocking,
understocking, and manual errors.
Around 2015, as technology became more accessible and affordable, the store began
taking steps toward a more advanced and integrated system. The growing customer
expectations and increased competition from larger retail chains pushed Sadguru Kirana
Store to modernize its operations. Challenges such as keeping accurate inventory
records, managing supplier deliveries, ensuring timely restocking, and maintaining good
customer service highlighted the need for a centralized platform that could manage
various aspects of the business in real time.
With the increasing reliance on mobile devices and the rise of cloud-based solutions in
the late 2010s, the store saw an opportunity to shift toward a more sophisticated Grocery
Store Management System. This transformation aimed to digitize and connect all store
functions — from inventory tracking and order processing to customer loyalty and
supplier communication. By doing so, the store could reduce manual workload, minimize
errors, and enhance overall efficiency while offering a better shopping experience to its
loyal customers.
Today, the Grocery Store Management System implemented at Sadguru Kirana
Store is the result of years of gradual evolution and technological adoption. The system
centralizes key operations like stock management, billing, vendor coordination, and
customer engagement into a unified platform. Its cloud-based infrastructure ensures real-
time updates, seamless communication across departments, and the ability to access store
data from anywhere. This modern approach has not only improved daily operations but
also enabled the store to scale its services, stay competitive, and deliver excellent
customer satisfaction in the heart of Paithan.
• Inventory Management – Store staff can easily track stock levels, manage incoming
shipments, and get alerts for low-stock items. This ensures popular products are always
available for customers.
• Customer Order System – Customers can place, modify, or cancel grocery orders
online or in-store. The system sends updates and reminders about order status, pickups,
and delivery schedules.
• Sales Analytics and Reporting – Store owners and managers can view detailed reports
on product performance, sales trends, and customer preferences to make smarter business
decisions and boost profitability
The Rise of Sadguru kirana Store
The need for an integrated management system at Sadguru Kirana Store has been driven
by the growing demand for efficient service, accurate inventory tracking, and
streamlined store operations.
The introduction of the Kirana store System marked a major step forward in how the
store manages its day-to-day business. This system gives store staff a centralized view of
stock levels, customer orders, and supplier interactions, helping manage operations more
smoothly—from inventory to billing.
• Early 2000s – Recognizing the need for better store management solutions, Sadguru
Kirana Store began exploring basic digital tools to improve inventory tracking, billing,
and customer service.
• 2010s – The store transitioned to a more sophisticated, integrated management system
that combined inventory management, order processing, and customer communication.
The focus was on increasing operational efficiency and providing better service to
customers.
• Recent Years – Sadguru Kirana Store fully adopted grocery store, a platform designed
to centralize all store operations into a unified system. This system ensures real-time
access to inventory data, streamlines order management, and supports better decision-
making, improving customer satisfaction and store performance.
4.Retail Analytics:
• Analytics plays a key role in improving retail operations by providing insights into
sales trends, customer behavior, and inventory performance. Research into retail
analytics and decision-making tools has shown how data-driven insights can lead to
better store management and customer service. Sadguru Kirana Store leverages analytics
to provide actionable insights for store managers, enabling data-driven decisions that
improve sales, inventory management, and customer satisfaction.
Research on Point of Sale (POS) Systems and Inventory Management has been
foundational in shaping the system’s core features, such as efficient transaction
processing, stock tracking, and real-time product availability. By integrating key
elements of POS and inventory management systems, Sadguru Kirana Store streamlines
store operations, improves customer service, and reduces administrative burdens. The
influence of these systems ensures accurate stock levels and timely product restocking,
which improves operational efficiency and customer satisfaction.
The growing role of cloud-based solutions has also influenced the architecture of Sadguru
Kirana Store’s retail platform. By adopting cloud technology, the store ensures secure,
scalable, and easily accessible data, enabling real-time inventory updates and improving
overall system performance. This approach aligns with the increasing demand for cloud-
based solutions that enable better management of retail operations and facilitate seamless
communication between store branches, suppliers, and customers.
Customer engagement tools a research areas that have influenced the development of
Sadguru Kirana Store’s user interface and customer-facing features. By integrating
mobile-friendly functionalities such as online shopping, and communication with store
staff, the store empowers customers to engage with the store more conveniently,
improving the overall shopping experience and satisfaction.
The integration of artificial intelligence (AI) and machine learning in retail systems has also
guided the development of Sadguru Kirana Store's decision-support tools. AI-based
analytics help store managers make more informed decisions by analyzing customer
data, predicting shopping trends, and optimizing inventory management. This capability
enhances operational efficiency and helps improve the store’s stock turnover, ensuring
that customers find the products they need.
Finally, interoperability research has been pivotal in ensuring that Sadguru Kirana Store
can seamlessly integrate with external systems such as supplier databases, payment
gateways, and delivery platforms. This integration allows for a comprehensive view of
the store’s operations and facilitates a smooth and efficient shopping experience across
various touchpoints.
Discussion
The retail management system at Sadguru Kirana Store is an evolving solution that
combines the latest advancements in retail technology with practical applications aimed
at improving store operations and enhancing the customer shopping experience. The
integration of diverse technological approaches reflects a holistic strategy, ensuring the
system addresses both current and future needs of the retail sector.
The ongoing development of the store’s digital infrastructure is driven by emerging trends
in retail technology, such as the increased use of cloud-based inventory systems, mobile
commerce, and automated billing solutions. These technologies are transforming the way
local stores like Sadguru Kirana interact with customers and manage day-to-day
operations. As these trends continue to grow, the store’s system remains adaptable—
ready to integrate new innovations that improve efficiency, customer convenience, and
overall business performance.
One of the key challenges in this evolution is ensuring data security and privacy,
especially when managing customer information, digital payments, and online orders. As
cyber threats become more complex, it is essential to invest in secure systems that
protect sensitive data and build customer trust. The digital infrastructure at Sadguru
Kirana Store includes strong encryption, secure payment gateways, and access controls,
all designed to mitigate risks and ensure a safe experience for both the store and its
customers.
CHAPTER 3 : REQUIREMENT AND SPECIFICATION
Identifying potential problems for an online code editor focused on HTML, CSS, and
JavaScript involves considering challenges related to functionality, user experience,
collaboration, and technology integration. Here are several problem areas to address:
1. Real-time Collaboration:
- Challenge: Implementing efficient real-time collaboration features for multiple
users editing HTML, CSS, and JavaScript simultaneously.
- Solution: Conduct user testing, gather feedback, and iterate on the interface design.
Prioritize features like code suggestions, auto-completion, and easy navigation.
5. Performance Optimization:
- Challenge: Ensuring optimal performance, responsiveness, and quick loading
times, especially when dealing with large codebases.
- Solution: Employ code splitting, lazy loading, and minimize server round trips.
Optimize code execution on both the client and server sides.
7. Security Concerns:
- Challenge: Addressing potential security risks associated with executing user-
generated code within the editor.
8. Scalability:
- Challenge: Ensuring the code editor can scale effectively to accommodate a
growing number of users and larger projects.
Identifying potential challenges for the digital management system at Sadguru Kirana Store
requires a comprehensive understanding of its functionality, user experience, inventory
management, security, and scalability. Below are several key problem areas that need to
be addressed to ensure the system’s success:
9.Mobile Compatibility:
Challenge: Ensuring the system works seamlessly on smartphones and tablets, as many store
owners and workers use mobile devices.
Solution: Design a responsive interface using frameworks like Tailwind CSS or Bootstrap
and test the system across various mobile devices and browsers.
5.1 Planning
1. HTML Extension
2. CSS Extension
3. Javascript Extension
3
Preparing Project Plan &
Literature review
5 Preparing presentation
8
Experiment, Result
analysis & conclusion for
second internal review.
Sep Oct Nov Dec Jan Feb Mar April
Sr Activity
10 Primary/draft Copy of
Project Report PPT as
per Predefined
Formats. Guides
Approval with
Corrections if any
and prepare Final
Copy of Project
Report.
User: Represents customers using the system. Includes details like userId, name, email,
password, phone, and address. Each user has a cart and multiple orders.
Address: Stores location details such as street, city, state, and pincode. Used for both users and
deliveries.
Product: Represents items available in the store. Contains productId, name, description,
category, price, and available quantity.
Cart: Linked to a user. Contains multiple cart items, each referencing a product and quantity.
Order: Created by a user. Includes orderId, date, status, delivery info, total amount, payment
method, and order items.
OrderItem: Represents individual products in an order with quantity and price.
Delivery: Linked to an order. Contains deliveryId, assigned delivery boy, status, and location
tracking.
Payment: Stores payment details like paymentId, method, date, amount paid, and status. Linked
to a specific order.
ii. Use Cases: Use cases represent the specific functionalities or tasks that the system
can perform to achieve certain goals. Each use case describes a sequence of
interactions between the system and the actors to accomplish a specific task.
iii. Relationships: Relationships between actors and use cases indicate the interactions
or associations between them. The main relationship in a use case diagram is the
association between actors and the use cases they participate in.
In this diagram:
A sequence diagram is a type of interaction diagram that shows how processes operate with
one another and in what order. It illustrates the flow of messages, actions, or events
between objects or components within a system, typically over a specific time
frame.
Customer: The main user (actor) interacting with the system to perform online grocery
shopping actions.
Login Page: Interface where the customer enters credentials to log into their account.
Home Page: The main dashboard or storefront after login, where customers browse categories
and featured products.
Product Catalog: Displays all available grocery products, categorized by type. Users can
search and view item details.
Cart Management: Allows users to add, update, or remove items from their shopping cart.
Order Processing: This module handles order placement, including confirmation and
calculating total cost.
Payment Gateway: Interface to process payment. Users choose their preferred payment
method and complete the transaction.
Order Confirmation: Sends final confirmation of order, with summary and estimated delivery
time.
Delivery Module: Tracks order shipment, updates delivery status, and ensures order reaches
the customer
6.4 Activity diagram
Login: Common for all users including customers, delivery staff, and admins. It allows access
to the grocery store system.
Browse Products: Customers can search for items, view categories, and explore available
groceries.
Add to Cart: Customers select products and add them to their shopping cart for purchase.
View/Update Cart: Users can review their cart, increase/decrease quantities, or remove items
before checkout.
Place Order: Once satisfied with the cart, customers proceed to place an order.
Make Payment: Customers select a payment method (e.g., UPI, credit/debit card, cash on
delivery) and complete the transaction.
Order Confirmation: The system verifies the payment and confirms the order with estimated
delivery time.
Manage Profile: Users can update their account information such as address, phone number,
and password.
Admin – Manage Products: Admin users can add, update, or delete grocery items available in
the store.
Admin – View Orders: Admins can track orders, assign delivery, and monitor status.
Delivery Staff – View Assigned Orders: Delivery personnel log in and view orders assigned to
them for delivery.
Delivery Staff – Update Delivery Status: After delivering groceries, staff mark the order as
delivered or failed.
6.5 DATA FLOW DIAGRAM
A data flow diagram (DFD) is a graphical representation of the flow of data within a system.
It illustrates how data moves from external sources through processes to different
destinations within the system. DFDs use various symbols to represent different
elements such as entities, processes, data stores, and data flows. They are commonly
used in system analysis and design to understand and document the flow of information
within a system.
In this data flow diagram:
DFD Level 0 – Grocery Store System
External Entity:
• Customer – Places orders, makes payments, and receives goods.
Process:
• Grocery Store System – Central system managing all activities.
Data Flows:
• Customer → Order requests, payments
• System → Product info, billing, confirmations
Data Stores:
• (Implied) Inventory, Transactions, Customer Records
• Start:
The process begins when a user opens the grocery store application or website.
• Login:
The user is prompted to log in to access the system’s features.
• Existing User?:
The system checks whether the user already has an account.
o Yes: The user proceeds to the next step.
o No: The user is directed to create a new account.
• User Type:
Once logged in, the user is categorized as either:
o Customer
o Admin
Customer Actions:
If the user is a Customer, they can:
Browse Products: View available items in various categories.
Add to Cart: Select products and add them to a virtual shopping cart.
View Cart: Review selected items, modify quantities, or remove products.
Checkout: Proceed to enter delivery details and review the final bill.
Make Payment:
o Select a payment method (e.g., Credit/Debit Card, Mobile Payment).
o Enter details and submit the payment.
Payment Valid?
o If the payment is valid, the order is confirmed.
o If invalid, the user is prompted to retry the transaction.
Admin Actions:
If the user is an Admin, they can:
Manage Products: Add, edit, or remove products from the inventory.
View Orders: Monitor customer orders and their statuses.
Update Order Status: Mark orders as "Processing," "Shipped," or "Delivered."
Handle Returns/Complaints: Process customer complaints or returns.
End:
The flow ends either after the successful order placement or completion of admin tasks.
• User Type:
Once logged in, the user is categorized as either:
o Customer
o Admin
Customer Actions:
If the user is a Customer, they can:
Browse Products: View available items in various categories.
Add to Cart: Select products and add them to a virtual shopping cart.
View Cart: Review selected items, modify quantities, or remove products.
Checkout: Proceed to enter delivery details and review the final bill.
Make Payment:
o Select a payment method (e.g., Credit/Debit Card, Mobile Payment).
o Enter details and submit the payment.
Payment Valid?
o If the payment is valid, the order is confirmed.
o If invalid, the user is prompted to retry the transaction.
Admin Actions:
If the user is an Admin, they can:
Manage Products: Add, edit, or remove products from the inventory.
View Orders: Monitor customer orders and their statuses.
Update Order Status: Mark orders as "Processing," "Shipped," or "Delivered."
Handle Returns/Complaints: Process customer complaints or returns.
End:
The flow ends either after the successful order placement or completion of admin tasks.
CHAPTER 7 RESULT AND APPLICATION
7.1 RESULT
7.2 APPLICATION
1) Customer Management & Shopping Services:
Online Ordering: Customers can browse products, add them to a cart, and place orders online.
Order History & Tracking: Allows users to view past purchases and track current orders in real-
time
2) Staff Collaboration & Operations:
Real-time Task Coordination: Enables communication between store staff for inventory
restocking, packing, and delivery tasks.
Role-Based Dashboards: Separate panels for cashiers, inventory staff, delivery personnel, and
managers.
3) Store Administration & Workflow Optimization:
Automated Staff Scheduling: Assigns shifts to staff based on availability and workload.
Inventory Management: Tracks product stock levels and restocking needs across departments.
Customer Data Protection: Safeguards personal and payment data as per data protection laws.
Transaction Logs & Reports: Maintains detailed logs of all sales, returns, and stock changes for
auditing.
5) Delivery & Location-Based Services:
Location-Based Delivery Management: Assigns delivery zones, tracks delivery agents, and
manages estimated delivery times.
Emergency Restocking Alerts: Notifies managers when high-demand items are low in stock.