CE STORE AUDIT CHECK LIST
Name of Store & Area: Date:
Contact Person & Telephone Number: Samsung Representative:
1 Display and Inventory YES NO
a Inventory on flagship models: one to show; one to go
b HHP: The live unit is turned on
c HHP: Retail Mode loaded and running
d HHP:No blank spaces
HHP: Point of Sale Material is in place for all displays relevant to product. Indicate
e
Display Quality: 1= Poor & 5= Good
f HHP: Shelves must appear well stocked
g HHP: Two or more kinds of accessories for our flagship product has been displayed
CE: Point of Sale Material is in place for all displays relevant to product. Indicate Display
h
Quality: 1= Poor & 5= Good
i CE: Real Set Display (power on)
j CE: Correct TV Content on
k CE: New Model Displayed first
l No gaps in display. Please list products that are out of stock, leaving gaps and reason:
m Current Promotions or Iniatives:
2 Training
Floor sales person is able to persuade customer to choose Samsung over compeditor
a
product
The floor sales person is aware of 5 unique selling points & benefits of each premium
b
product offering
3 Product Visibility
a Check that we have product representation of premium SKU's
c POS material for our flagship products is displayed
4 Relationship
a Training is done on a regular basis. How often?
b Regular Call Cycle is maintained. How frequent is visits?
5 Housekeeping
a No boxes on the floor in the store, visible to customers
b Display units, tables, counters are clean and dust free
6 Product Ticketing
Product Specs are clearly displayed next to the product on Samsung generic product
a
tickets in Samsung BS; SES; SIS
b Pricing is clearly marked on Digi Tag (NO Handwritten Pricing)
7 Accessories
a Merchandising is neat and product is pulled to the front on pegs
b OM Accessories and/or I LUV is on display
8 Display
a HHP: Two or more kinds of accessories for our flagship product has been displayed
b No gaps in display. Please list products that are out of stock, leaving gaps and reason:
9 Smart Tables
a Smart Tables are clean and undamaged
b Security Devices are neatly and cleanly attached to handsets
c Current campaign POP is well displayed and visible
d Number of Smart Tables: Large ___________ Medium _________ Small ___________
Product Code of Premium SKU YES NO
7000; 8000; 9000 SERIES
TV
55" UPWARDS
Blue Ray DVD Player F7500;
MINI MXFS9000 & FS8000
Home Theatre System F6550; F9750;
AV
AIRTRACKHW-F750 HWF551,/550
SATELITE SPEAKER HOME THEATRE SYSTEM: HTS-BD: HT-F6500W
DVD HOME THEATRE SYSTEM: DVD.MTS HT-F453H12; HT-35512
AC 3050 RANGE
CSC EV-NX1000 EV-NX1000DFWZA
EV-NX2000 EV-NX2000DFWZA
EV-NX300 EV-NX300ZDSVZA
EV-NX20 EV-NX20ZZDSBZA
DSC
GC100 EK-GC100ZWAXFA
Galaxy S4 Zoom SM-C1010KAXFE/WAXFC
EC-WB350F EC-WB350FDPWZA (to be replaced Jan 2014)
900X3C NP900X3C-A04NG
500TIC-WIN/3G XE500TIC-H01NG
NPC
530U4C NP5300U4C-A01NG
530U3C NP53OU3C-A03NG
SB970 LS27B970DS/NG
MONITOR SB750 LS27C750PS/NG
SB750 LS24C750PS
COLOUR MFP CLX-3305FW/XSG
PRT MONO MFP SCX-340W/XSG
MONO MFP SCX-4729FW/XSG
NOTE 3
GEAR
S4
S4 MINI
HHP
S3
S3 MINI
TAB 3: 7"
TAB 3: 10.1"
RFG28MESL, RF858QALAXW
RSH7PNRS, RS21HKLMR
RW52DASS
WF1124XAU, WD906U4SAGD
WA16F7S8DTA, WA13F5S4UWA
HA
DW-FN320T, BQ1D4T007/XFA
MC32F606, ME9144ST
RS21HFLMR
RL67VCPN, RB31FWJNDSS
WA13F5S4UWA, WF1702WEC