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THE SUMMIT EXPERIENCE

Our Invitation to Elevate Leadership: In Ourselves, In Others, In Our Organizations, In

Our Association, In Our Profession

Leadership. A word used often in business but has become synonymous with titles,
roles, and corporate ladders. However, leadership is available to us all and transforms
the what we do into how and why we do it. Leadership competencies give us essential
insight into all aspects of our lives, from tasks, to technology, to people interactions;
insight that can transform us into the confident, equipped, knowledgeable, capable
professionals we aspire to be.

Join your colleagues at IAAP Summit 2025 in Chicago to learn valuable administrative
skills like self-awareness, AI, technology, project management, strategic mindset, and
more; all through the lens of leadership.

Can’t travel to Chicago? Join us virtually for a hybrid experience you won’t want to miss,
including exclusive behind-the-scenes footage and dedicated virtual liaisons!

MUST ATTEND CONFERENCE HIGHLIGHTS

Tech Bar and Forum

AI Deep Dives*
Relevant and Interactive Learning Workshops
LinkedIn Profile Makeovers
Coaching Moments
Peer Knowledge Sharing
Dream & Develop Opportunities

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LEARNING WORKSHOPS AND EXPERIENCES

SELF-AWARENESS AS YOUR SUPERPOWER

Have you ever wanted to be a superhero, making the world a better place using your secret
talent? You can! Unlock the true potential of self-awareness and discover how it can be your
ultimate superpower in the workplace. Learn practical strategies to enhance your self-
awareness, leading to better decision-making, improved relationships, and greater professional
success. Join us for an insightful journey that will empower you to leverage your unique strengths
and navigate challenges with confidence.

What You’ll Learn:

Exploring the facets of self-awareness to recognize personal patterns and behaviors

Applying self-knowledge to enhance interpersonal relationships and professional
interactions
Developing emotional intelligence to lead with empathy and clarity
Setting and achieving goals with a deeper understanding of your motivations and obstacles
Creating a personal action plan to maintain and grow your self-awareness journey

THE MAGIC OF EMOTIONAL AND SOCIAL INTELLIGENCE (EQ & SQ)

Dive into the magic of emotional and social intelligence and how it can truly change your life
and the lives of those around you. This session is designed to unravel the complexities of
emotional interactions and social connections, empowering you to navigate the social world
with finesse and empathy. You’ll learn how to read the room, connect deeply with others, and
manage your own emotions effectively.

What You’ll Learn:

Enhancing emotional intelligence (EQ) to better understand and manage your emotions
Boosting social intelligence (SQ) to improve interactions and relationships
Practicing empathy and active listening for more meaningful connections
Applying EQ and SQ concepts in real-world scenarios for personal and professional
advancement
Developing communication strategies that resonate with diverse audiences

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ED TALKS: AGENTS OF CHANGE
In IAAP’s Ed Talks, hear from your peers in 10-minute increments on being Agents of Change. We
all know change can be a little scary, but adaptability and intentionality are hallmarks of a great
admin professionals. Learn how colleagues navigated and championed change along with tips
and tricks to become an agent of change in your own organization.

ROUNDTABLES: MANAGING LIFE WHEN LIFE IS MANAGING YOU

It’s easier to be our best selves when life is going well. But sometimes, life seems to get the better
of us. How do we show up as leaders when work, family, relationships, or other situations are
putting pressure on us beyond what we think we can handle? Discuss with your peers and
colleagues for great takeaways and a brand-new support system during those tough times!

HARNESSING A LEARNER & GROWTH MINDSET VS. FIXED & JUDGER

MINDSET
Embark on a transformative journey; learn how to break free from the limitations of a fixed
mindset and embrace the possibilities that come with being a lifelong learner. This session is
designed to shift your perspective, fuel personal and professional growth, and unlock your full
potential.

What You’ll Learn:

Cultivating a growth mindset to overcome challenges and embrace learning opportunities

Identifying fixed mindset triggers and developing strategies to adopt a more open and
adaptive approach
Implementing practical tools for fostering a learner’s mindset in daily life and work
Building resilience to navigate setbacks with a positive, growth-oriented attitude
Networking with peers who are also on the path to developing a growth mindset

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CREATING YOUR PERSONAL ADVISORY BOARD
Discover the power of collective wisdom! This session is all about building a circle of mentors and
advisors who can guide you through various aspects of your career and personal life. Learn how
to select the best people, foster meaningful relationships, and leverage their expertise to achieve
your goals.

What You’ll Learn:

Identifying potential advisors and understanding their role in your growth

Building and maintaining relationships with your personal board members
Strategizing and problem-solving with the support of diverse perspectives
Setting clear objectives for your advisory board to maximize its benefits
Enhancing your network to support your long-term success

LEADERSHIP VIGNETTES: LEADERSHIP IN ACTION

Leadership competencies can sometimes seem theoretical when we’re learning about them.
However, when you can see them “in action”, it often connects many dots. Experience Leadership
Vignettes, which are professional role plays and situational case studies that allow you to see
how leadership competencies can be implemented real-time for maximum effectiveness.

ROUNTABLES: TIP SHARING FOR HOW TO SHOWCASE YOUR VALUE

TO YOUR ORGANIZATION
We thrive as professionals when we’re given tools, resources, and opportunities to succeed.
Connect with your peers and colleagues and discuss ways to advocate for yourself, whether it’s
a new opportunity, expanded role, professional development dollars, salary increase, or access!

PROJECT LEADERSHIP FOR ADMINISTRATIVE PROFESSIONALS

Elevate your project management expertise through leadership. This session is crafted to
empower you with the skills and insights needed to lead projects with confidence and strategic
acumen. You’ll learn how to navigate the complexities of project coordination, communication,
and execution, all while maintaining the grace and efficiency expected of top-tier administrative
professionals.

What You’ll Learn:

Mastering project management tools to streamline processes and enhance efficiency

Cultivating leadership qualities that inspire and motivate teams
Implementing effective communication strategies to keep all stakeholders informed and
engaged
Developing problem-solving skills to tackle project challenges proactively
Building a robust support network to ensure project success and professional development

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THE POWER OF ACTIVE LISTENING
Step into the world of effective communication with our workshop, The Power of Active Listening.
Designed for administrative professionals, this will enhance your listening skills, enabling you to
become a more empathetic and attentive communicator. You’ll learn techniques to fully engage
with speakers, understand their message, and respond thoughtfully.

What You’ll Learn:

Developing active listening skills to improve personal and professional relationships

Practicing mindfulness to stay present and focused during conversations
Recognizing non-verbal cues to gain a deeper understanding of the speaker’s intent
Building rapport through empathetic engagement and reflective responses
Applying listening techniques in various scenarios to become a more effective
communicator

OWNING INITIATIVE AND ENHANCING INTENTIONALITY

Unlock your potential for proactive leadership. This session will guide you through the principles
of inten-tional action and the power of self-starting behaviors in both personal and professional
realms. Learn to identify opportunities, set purposeful goals, and take decisive steps to achieve
them.

What You’ll Learn:

Embracing a proactive mindset to recognize and seize opportunities

Setting clear, intentional goals to guide your actions and decisions
Partnering with your team or executive for optimal synergy
Overcoming obstacles with resilience and strategic thinking
Building a habit of continuous improvement to foster personal and career growth

DEVELOPING A STRATEGIC MINDSET

Elevate your thinking and open up possibilities. This session is crafted to help you think big and
plan wisely, turning your daily work into thoughtful and meaningful contributions to your
organization. You’ll learn how to approach challenges with a strategic lens, make informed
decisions, and set the stage for long-term success.

What You’ll Learn:

Discovering the distinction between tactic and strategy and why admin professionals must
have both
Analyzing and adapting to complex situations and challenges with strategic thinking
Engaging with administrative thought leaders to expand your strategic toolkit
Building resilience as teams and organizations evolve

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MAIN STAGE LEARNING EXPERIENCES

INCLUSION AND BELONGING: ESSENTIALS FOR ADMINISTRATIVE

LEADERSHIP
Step into the realm of leadership excellence for anyone and everyone. Designed for
administrative profes-sionals, this session highlights how inclusivity and a sense of belonging
are key to unlocking leadership potential in ourselves and others. Learn to help create an
environment where every voice is heard and valued, fostering a culture that thrives on diverse
perspectives.

What You’ll Learn:

Embracing diversity to drive innovation and decision-making

Cultivating a sense of belonging among team members to boost morale and productivity
Implementing inclusive practices to enhance team dynamics
Developing empathy and understanding to lead with compassion and effectiveness
Leading the way to foster belonging for all without “authority” over teams

PEER SHOWCASE: HOW LEADERSHIP HAS IMPACTED THE LIVES OF

ADMINS
Learn how leadership competencies such as effective communication, strategic
thinking, and emotional intelligence have impacted the lives of your fellow
administrative professionals. Hear personal stories from these admin visionaries about
growth, transformation, enhanced opportunities, and increased confidence.
Celebrate elevation of the profession and join us in our quest for all
admins to become visionaries in their own organizations!

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OPENNESS AND CURIOSITY: A NEW APPROACH TO EVERYTHING
Embrace a curious and open stance in all aspects of life, fostering innovation and
continuous learning. Operating from a place of defensiveness and judgment keeps us
closed off to the world around us. You’ll discover how adopting a curiosity mindset can
lead to richer experiences, deeper understanding, and unexpected opportunities.

What You’ll Learn:

Adopting an open and curious mindset to enhance creativity and problem-solving

Challenging assumptions and embracing new perspectives for personal growth
Applying curiosity-driven strategies to professional scenarios for better outcomes
Fostering a culture of continuous learning within your team or organization

PEER PANEL: HIGH AGENCY IN ADMIN LEADERSHIP

Agency is defined as the capacity, condition, or state of acting. As administrative leaders, it can
sometimes feel like we’re hurrying up to wait on someone else, for permission, for opportunity, for
more. This panel of your peers will share best practices on how to live in a place of agency,
successfully navigating leadership without authority and using influence to get things done and
make a difference.

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GENERAL SESSIONS

REFRAMING INGRAINED AND ENMESHED

LEADERSHIP PARADIGMS
Join us for this thought-provoking opening session, where we’ll
explore how leadership is not confined to titles but is an attitude
that can be embodied by anyone and everyone. We’ll delve into
strategies for administrative professionals to assert their
leadership potential and influence organizational change. This
session will inspire you to embrace your inherent leadership
qualities and drive impact from any position within your
organization.

What You’ll Learn:

Redefining leadership within the administrative sphere

Empowering all levels of professionals to take lead roles
and/or lead from current roles
Navigating organizational dynamics to effect change
Fostering a culture of shared leadership to enhance
collaboration and innovation

THE VALUE OF US: WHY LEADERSHIP MATTERS

Embark on a journey of discovery with The Value of Us: Why
Leadership Matters, where we’ll uncover the multifaceted impact
of leadership within the administrative profession. This talk will
illuminate how leader-ship extends beyond individual
achievement to influence others, shape organizations, enrich our
associations, advance our profession, and make a difference in
our communities and the world. It’s an invitation to administrative
professionals to step into their power and contribute to a
collective legacy of leadership.

What You’ll Learn:

Personal empowerment and the ripple effect of individual

leadership
Collective influence and the role of leadership in
organizational culture
Professional advancement through leadership within IAAP
and the broader profession
Community and global impact of leadership initiatives by
administrative professionals

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PRE-CONFERENCE AI LEARNING WORKSHOP
EXPERIENCES*

AI TOOLS FOR ADMINISTRATIVE PROFESSIONALS

Dive into the innovative world of AI; this session will introduce you to a variety of cutting-edge AI
technolo-gies that are transforming the administrative landscape. From virtual assistants to
smart scheduling, you’ll learn how to leverage these tools to become more efficient and
proactive in your role.

What You’ll Learn:

Exploring a range of AI tools that can optimize your administrative tasks

Understanding the principles behind AI to make informed decisions about tool adoption
Practical demonstrations of AI technologies to improve organization and time management
Networking with peer users to stay ahead in the rapidly evolving field of AI

AI IN MICROSOFT 365
Experience game-changing process improvements and time-savers with AI in Microsoft 365.
This hands-on session will guide you through the powerful AI features available that can
transform the way you work. Learn to leverage intelligent automation, data analysis, and intuitive
organization tools to boost efficiency and productivity.

What You’ll Learn:

Navigating AI-driven Microsoft 365 applications to optimize your workflow

Automating repetitive tasks with AI to focus on high-value activities
Gaining insights from data with AI-powered analytics tools
Enhancing communication with AI features in Outlook and Teams

*Additional fee

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COMMUNITY & CONNECTION EVENTS

SUMMIT WELCOME PARTY

You won’t want to miss this fantastic kick-off for an unforgettable event! Enjoy an appetizer and
beverage as you connect with your peers and colleagues!

COMMUNITY CONVERSATION WITH IAAP LEADERS

Join the IAAP and IAAP Foundation’s Boards of Directors and CEOs for a conversation with the
administra-tive community about advocacy efforts, programs and services, and more. Bring
your questions and learn about ways you can get involved to elevate this essential profession.

IAAP PROGRAMS AND SERVICES EXPO

This is a fantastic opportunity to connect with vendors, trainers, and community members to
learn more about programs, services, and resources available to administrative professionals
everywhere.

NEW THIS YEAR:

Stop by the Tech Bar and Forum for custom technology tips and snippet sessions for how-tos
and ahas.
Meet with peer mentors for Dream & Develop Experiences to talk about your goals [DREAM
BIG] and support to create your action plans to achieve them [DEVELOP SMART].
Register for a Speed Coaching Moment for support working through a particular challenge or
road-block you are experiencing with actionable steps to make productive progress.

Awards Gala*

A Summit favorite, the Awards Gala is a conference highlight, including an amazing 3-course
dinner, honoring and celebrating your peers and colleagues, and dancing the night away!

* New in 2025: Gala is a separately ticketed event. Daily breakfast and lunch is now offered to all attendees
and is included in the registration cost

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HELPFUL INFO

DIETARY RESTRICTIONS
IAAP is happy to accommodate special dietary needs within reason and to the best of our ability,
prior to conference. Please be sure to be as specific as possible on your registration form. NOTE: if
you decline to specify your needs in advance, we cannot guarantee we can accommodate
them on-site.

ADA
IAAP is honored and happy to align with the Americans with Disabilities Act. If you are disabled
and need additional assistance to enjoy the conference to the fullest, please specify on your
registration form; we will be in contact with you with any questions prior to the event.

CAP RECERTIFICATION POINTS

If you are a CAP designee, Summit 2025 offers 17.5 recertification points for both in-person and
virtual attendees. Earn an additional 2 points for your completed Action Plan!
Learn more about certification and CAP here!

IN-PERSON LOCATION DETAILS

Summit 2025 is hosted in the Mecca of the Midwest, stunning Chicago. Experience world-class
amenities, rich architectural heritage, diverse dining options, and a thriving arts scene.

Marriott Marquis Chicago

2121 South Prairie Avenue
Chicago, IL. 60616
312.824.0500
Room Rate: $249/night [single occupancy]

*The conference block rate is available through June 24, 2025. Reservations made after that
cannot be guaranteed at the block rate.

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WAYS TO ATTEND

In-Person Registration Virtual Registration

In-Person Early Bird Rate: In-Person Early Bird Rate:

August 1, 2024 – May 31, 2025 August 1, 2024 – May 31, 2025
Member: $1599 Member: $699
Nonmember: $1899 Nonmember: $999

In-Person Regular Rate: In-Person Regular Rate:

May 31, 2025 – July 18, 2025 May 31, 2025 – July 18, 2025
Member: $1799 Member: $899
Nonmember: $2099 Nonmember: $1199

REGISTER HERE REGISTER HERE

*Preconference Workshops: Two AI focused preconference workshops will be available at an

additional cost. Attendees may only purchase a ticket to one option. Member rate is
$350/non-member rate is $500. Preconference Workshops will be held on Friday, July 18.

*Gala Ticket: Attendees may purchase an Awards Gala ticket for an additional cost of $185.
Tickets include three course meal, awards ceremony, and entertainment. Gala Guest Ticket:
An extra ticket to the Awards Gala for guests of Summit attendees for $185.

Sending several admins from the same organization? Organizational discounts are
available!

Not a member? Sign up now to receive member pricing and enjoy all the amazing benefits
of the community!

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SCHEDULE AT A GLANCE

FRIDAY, JULY 18 SATURDAY, JULY 19

8:30 - 9:45 a.m.

11:00 a.m. - 5:15 p.m. Opening Session and Reframing
On-Site Check-In Ingrained and Enmeshed
Leadership Paradigms

1:00 - 4:00 p.m.

Pre-Conference Workshop: AI in 10:00 - 11:00 a.m.
Microsoft 365 Why Inclusion & Belonging Are
Essential to Great Leadership

1:00 - 4:00 p.m. 12:00 - 1:45 p.m.

Pre-Conference Workshop: AI Tools Lunch & Connect to Home
for Administrative Professionals
12:30 - 1:45 p.m.
Tech Bar & Forum
5:00 - 6:15 p.m. Dream & Develop Experiences
Summit Welcome Party Speed Coaching Moments

1:45 - 3:00 p.m.

Self Awareness as Your
Superpower

1:45 - 3:00 p.m.

The Magic of Emotional and
Social Intelligence (EQ & SQ)

3:20 - 5:00 p.m.

Ed Talks: Agents of Change

3:20 - 5:00 p.m.

Roundtables: Managing Life When
Life is Managing You

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 SUNDAY, JULY 20 MONDAY, JULY 21

8:30 - 9:45 a.m. 8:30 - 9:45 a.m.

Approaching Life, Including Work, Project Leadership for
From a State of Openness & Curiosity Administrative Professionals

10:00 - 11:00 a.m.

8:30 - 9:45 a.m.
Community Conversation
The Power of Active Listening

11:15 - 12:00 p.m.

Panel: High Agency in Admin 10:00 - 11:00 a.m.
Leadership Owning Initiative and Enhancing
Intentionality

12:00 - 1:45 p.m.

EXPO Open 10:00 - 11:00 a.m.
Developing a Strategic Mindset
12:30 - 1:45 p.m.
Tech Bar & Forum
Dream & Develop Experiences
Speed Coaching Moments 11:15 a.m. - 1:45 p.m.
EXPO Open
1:45 - 3:00 p.m.
Harnessing a Learner & Growth
12:15 - 1:45 p.m.
Mindset vs. Fixed & Judger Mindset
Tech Bar & Forum
Dream & Develop Experiences
1:45 - 3:00 p.m. Speed Coaching Moments
Creating Your Personal Advisory
Board
1:45 - 3:00 p.m.
Closing Session and The Value of Us:
3:20 - 4:30 p.m. Why Leadership Matters
Leadership Vignettes: Leadership in
Action

3:20 - 4:30 p.m.

Roundtables: Tip Sharing for How to
Showcase Your Value to Your
Organization

6:30 - 10:00 p.m.

Awards Gala

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EXPECTATIONS

IAAP always represents admins with professionalism and practices inclusion. This is
especially true at Summit, our largest event of the year. To make sure everyone has a
stellar experience, we ask each attendee to adhere to certain principles.

Be respectful of your fellow attendee in thought, word, and deed.

Be open-minded and ready to learn. If you think you won’t learn anything new, you
won’t.
Be inclusive in your speech and actions. Celebrate and appreciate our differences.
Be present. Summit is a time for renewal and learning; be fully engaged during
sessions.

We invite you to attend in a spirit of curiosity, friendliness, open-mindedness,

camaraderie, and respect. We will not tolerate harassment in any form. Please click
here to read the full Attendee Conduct Expecta-tions/Event Policy page (including our
cancellation and transfer policy); you will be asked to acknowledge that you’ve read it
prior to registering for Summit.

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