E-Commerce
Assignment#3
Submitted By:
Abdullah Rehman | 01-135202-004
Aiza Raees | 01-135202-015
M. Ahsan Manzoor | 01-135202-044
M. Rayan Mehmood | 01-135202-060
M. Umair Raza | 01-135202-066
Assignment Description:
Exploring Checkout and Order Processes
Topic:
The Checkout and Order Process
Assignment Tasks:
Introduction
A seamless checkout and order process is crucial for e-commerce platforms as it directly
impacts user experience and conversion rates. Efficient and user-friendly processes can
significantly reduce cart abandonment rates, enhance customer satisfaction, and encourage
repeat business. This assignment examines the checkout and order processes of five prominent
e-commerce platforms: Amazon, eBay, Daraz, Emart, and OLX, providing detailed descriptions
and screenshots for each.
Amazon Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
Navigate to the product page and click "Add to List."
Screenshot:
2. Review Cart
Click on the cart icon to review items.
Screenshot:
Cart page showing selected items.
3. Proceed to Checkout
Click "Proceed to checkout" button.
Screenshot:
Checkout button on cart page.
4. Sign In
Sign in to your Amazon account.
Screenshot:
Sign-in page.
5. Shipping Address
Select or enter a shipping address.
Screenshot:
Shipping address selection page.
6. Shipping Options
Choose a shipping method.
Screenshot:
Shipping options page.
7. Payment Method
Select a payment method.
Screenshot:
Payment method selection page.
8. Place Order
Review order summary and click "Place your order."
Screenshot:
Order review page with "Place your order" button.
Unique Features
One-click ordering for faster checkout.
Multiple payment options, including Amazon Pay balance.
Real-time order tracking post-purchase.
eBay Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
Select an item and click "Add to cart" or "Buy It Now" for immediate purchase.
Screenshot:
Product page with "Add to cart" and "Buy It Now" buttons highlighted.
2. Review Cart
Click on the cart icon to review items.
Screenshot:
Cart page showing selected items.
3. Proceed to Checkout
Click "Proceed to checkout."
Screenshot:
Checkout button on cart page.
4. Sign In
Sign in to your eBay account.
Screenshot:
Sign-in page.
5. Shipping Address
Enter or confirm the shipping address.
Screenshot:
Shipping address page.
6. Shipping Options
None.
7. Payment Method
Select a payment method.
Screenshot:
Payment method selection page.
8. Place Order
Review the order and click "Confirm and pay."
Screenshot:
Order review page with "Confirm and pay" button.
Notable Differences/Similarities with Amazon
Similar multi-step process but lacks one-click ordering.
eBay offers auction-style purchases in addition to fixed-price listings.
Daraz Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
Add desired items to the cart from the product page.
Screenshot:
Product page with "Add to Cart" button highlighted.
2. Review Cart
Click on the cart icon to review selected items.
Screenshot:
Cart page showing selected items.
3. Proceed to Checkout
Click "Proceed to checkout."
Screenshot:
Checkout button on cart page.
4. Sign In
Sign in to your Daraz account.
Screenshot:
Sign-in page.
5. Shipping Address
Enter or select a shipping address.
Screenshot:
Shipping address selection page.
6. Shipping Options
None
7. Payment Method
Select a payment method.
Screenshot:
Payment method selection page.
8. Place Order
Review order and click "Place order."
Screenshot:
Order review page with "Place order" button.
Distinct Features
Integration with local payment methods.
Cash on delivery option widely available.
Regional promotions and discounts.
Emart Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
Add items to the cart from the product page.
Screenshot:
Product page with "Add to Cart" button highlighted.
2. Review Cart
Click on the cart icon to review items.
Screenshot:
Cart page showing selected items.
3. Proceed to Checkout
Click "Proceed to checkout."
Screenshot:
Checkout button on cart page.
4. Sign In
Sign in to your Emart account.
Screenshot
Sign-in page.
5. Shipping Address
Enter or select the shipping address.
Screenshot:
Shipping address selection page.
6. Shipping Options
None
7. Payment Method
Cash on delivery.
8. Place Order
Review the order and click "Place order."
Screenshot:
Order review page with "Place order" button.
Unique Aspects
Loyalty program integration for discounts.
Subscription services for regular deliveries.
Detailed delivery scheduling options.
OLX Checkout and Order Process
Step-by-Step Description
1. Selecting Items
Choose an item and contact the seller directly.
Screenshot:
Product page with "Contact Seller" button highlighted.
2. Negotiation
Communicate with the seller to negotiate the price.
Screenshot:
Messaging interface.
3. Finalize Deal
Agree on payment and delivery terms with the seller.
Screenshot:
Agreed terms in messaging interface.
4. Payment and Delivery
Arrange payment and delivery method directly with the seller.
Screenshot:
Payment confirmation message.
Comparison with Other Platforms
No traditional cart or checkout process.
Peer-to-peer interaction for negotiation and payment.
Unique model focused on classifieds and direct transactions.
Comparison and Analysis
The checkout and order processes across Amazon, eBay, Daraz, Emart, and OLX reveal a range
of approaches to e-commerce. Amazon and eBay offer comprehensive, multi-step processes
with robust account integration and multiple payment options, enhancing user experience.
Daraz and Emart also follow similar steps but include region-specific features such as cash on
delivery and loyalty programs. OLX stands out with its direct negotiation model, bypassing
traditional checkout processes. These differences impact user experience and conversion rates,
with streamlined and secure processes generally leading to higher satisfaction and more
successful transactions.
