LETHABO MPHELA LP 1 POE GUIDE
PRACTICAL ACTIVITY 1
1. Understand Your Business Environment
A) Advertisements in the Media
Advertisements to be submitted:
1. AMPHI SA Advertisement
Unlock Your Team’s Potential with AMPHI SA!
Join our comprehensive corporate training programs designed to elevate your
workforce’s skills and ensure compliance with BEE standards. Our tailored
workshops and e-learning solutions are perfect for businesses looking to invest
in their human capital. Enroll today for amazing early-bird discounts!”
Call to Action: “Visit us at www.amphisa.co.za or call us at (012) 345-6789 to
learn more!”
2. University of Cape Town Advertisement:
Transform Your Career at UCT!
The University of Cape Town offers cutting-edge programs in skills
development, corporate training, and expert-led workshops. Whether
you’re seeking to enhance your qualifications or gain new skills, UCT
is your gateway to success. Apply now for our upcoming semester!
Call to Action: “Learn more at www.uct.ac.za or contact us
at info@uct.ac.za for inquiries!”
B) Company Comparison Table
Criteria AMPHI SA University of Cape Town
Name of
AMPHI SA University of Cape Town
Company
Website Address www.amphisa.co.za www.uct.ac.za
Higher Education
Type of Company Corporate Training Solutions
Institution
Main 1. Corporate Training
1. Degree Programs
Products/Services Workshops
2. Professional
2. Skills Development Programs
Certifications
3. Online Training Courses 3. Short Courses
4. BEE Compliance Consulting 4. Research Opportunities
Criteria AMPHI SA University of Cape Town
5. Community Engagement
5. Team Building Activities
Programs
6. Leadership Development 6. Executive Education
7. Project Management
7. Consulting Services
Training
8. Academic Support
8. Digital Literacy Programs
Services
9. Online Learning
9. Health and Safety Training
Resources
10. Custom Training Solutions 10. International Programs
Strong BBBEE compliance, Renowned institution, a
Strengths
tailored programs wide range of courses
Limited brand recognition Higher tuition fees, limited
Weaknesses
outside local areas corporate offerings
Product: Corporate training
4P's Product: Degree programs
programs
Place: Physical campus and
Place: Local and online courses
online
Price: Competitive pricing Price: Varies widely
Promotion: Social media, Promotion: National
flyers, partnerships advertising, partnerships
Services SETA, Training and Higher Education South
Professional Body
Development Association Africa (HESA)
Criteria AMPHI SA University of Cape Town
Growing demand for corporate Expanding online education
Opportunities
training market
Economic fluctuations affecting Increased competition from
Threats
client budgets online institutions
Research Notes:
Strengths and Weaknesses: For AMPHI SA, its strength lies in its focus on
customization and relevance to client needs, which appeals particularly to small and
medium-sized enterprises (SMEs) looking for effective training. In contrast, UCT’s
strength is its long-standing reputation and established alumni network. However,
both institutions face challenges—AMPHI SA might struggle with brand recognition,
while UCT faces criticism over high tuition costs.
4P's Analysis: AMPHI SA has strategically positioned itself to cater to the local market
with competitive pricing and tailored solutions, whereas UCT provides a variety of
globally recognized qualifications with a focus on a broader audience.
C) Verification of Accuracy
After completing the table, approach your supervisor or a trusted colleague to review
the information for accuracy and relevance. Ensure they sign and date the document,
confirming that the details provided are correct. This verification adds credibility and
authenticity to your work.
2. Function in a Business Environment
A) List of Office Equipment
Office Equipment Used:
1. Desktop Computer:
o Purpose: For administrative tasks, training program design, and
communication with clients.
2. Printer:
o Purpose: To print training materials, contracts, and promotional materials.
3. Photocopier:
o Purpose: To make copies of documents, training handouts, and participant
assessments.
B) Operating Instructions
Operating Instructions for Each Piece of Equipment:
1. Desktop Computer:
o Instructions:
Power On: Press the power button located on the front of the CPU.
Wait for the operating system to load.
Log In: Use your username and password to access the system.
Close down: Click on the “Start” button, then select “Shut Down.”
o Safety Instructions: Ensure the workstation is properly ventilated, avoid spills
on the keyboard, and regularly maintain software updates to prevent crashes.
2. Printer:
o Instructions:
Load Paper: Pull down the tray and align the paper before placing it
back.
Print: Select the document on your computer, go to “File,” and click
“Print.”
Troubleshooting: If there’s a paper jam, follow the on-screen prompts
to clear it.
o Safety Instructions: Avoid placing your fingers in areas that are likely to be
heated, especially near the paper output area.
3. Photocopier:
o Instructions:
Placing Documents: Open the top lid and place your document face
down on the scanner.
Select Settings: Choose the number of copies required and any other
options (e.g., color/black and white).
Start Copying: Press the “Start” button to begin the copying process.
o Safety Instructions: Ensure the device is plugged into a surge protector to
prevent electrical issues, and do not attempt to open the machine’s interior
during operation.
C) List of Consumables
List of Consumables Used:
1. Printer Ink:
o Type: Black and color cartridges.
o Notes: Replenished every quarter or as needed based on usage.
2. A4 Paper:
o Type: Standard white multipurpose paper.
o Notes: Typically purchased in bulk for cost efficiency.
3. Toner for Photocopier:
o Type: Compatible toner cartridge.
o Notes: Replace as indicated by the copier’s toner level alert.
Receipts for Replenished Consumables:
Attach scanned copies or printouts of at least three receipts documenting the
purchase of these items from local suppliers or online stores. This would
demonstrate the expense incurred for office supplies necessary for daily operations.
After compiling this information, approach your supervisor for their signature and
date to verify the list and attached receipts, affirming that you consistently replenish
the necessary consumables to keep the office running smoothly.
D) Equipment Repair Documentation
Work Order/Receipt:
Provide a copy of a work order or receipt documenting a recent repair service for one
of the office equipment items (such as the printer or photocopier).
Example Entry:
Provider: Tech Solutions
Service Date: September 15, 2023
Description of Service: Printer maintenance and part replacement.
Cost: R450.00
Work Order Number: 12345
Ensure your supervisor reviews the document for accuracy and signs and dates it,
ensuring it serves as proof of the maintenance work carried out on your office
equipment.
