Icm1999 13
Icm1999 13
                                                                                                                          1
CLEMENTINE W. MACHARIA
   The main languages spoken in Kenya are Bantu,                at the construction process that better quality and timely
Nilotic and Cushitic. Kiswahili is the national and cultural    completion of large projects will be archieved.
language and English is the official and international
language. All the correspondence, meetings and verbal
conversations during the construction process were in the
English language.
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                                                                                 Construction Process – Buruburu Girls School
                                                                                                                           3
CLEMENTINE W. MACHARIA
   To host the harambees, invitation cards to the occasion    facility that they were seemingly not going to occupy.
were printed by the board of governors, the parents and       Due to the demands by the students that they be allowed
the teachers of the school and sent out to as many friends    to occupy the hostel for their last term in school, the
to the school as possible. On the card was indicated the      contractor was issued with a partial taking over certificate
date of the harambee, the presiding guest of honour, the      and the final year students accommodated in the hostel.
assistant guests and the venue of the funds drive. All the    There was a long list of outstanding items of work and
funds drives were carried out in the school compound. At      defects that was prepared at the taking over date.
the back of the card were tables drawn to assist the          Unfortunately, After the issue of the taking over
recipients collect funds. Names of the people contributing    certificate, the contractor demanded that the consultant
to the fund, the amount given and the date are entered in     issue him with a certificate releasing five percent of the
the tables. On the fund raising day all the people who        retention money as stipulated in the contract document.
received invitation cards returned them together with the     The engineer refused saying that the certificate was issued
amount collected coupled with their personal                  not because the works were substantially complete but to
contributions to the harambee. It was through such efforts    avoid unnecessary confrontations with the students and
that three quarters of the finances to the project were       parents who had every right to the hostel but were denied
sourced. Other sources included donations of cash and         by the contractors failure to complete the work on time as
kind to the school by local politicians, old parents and      per the programme. The contractor could not hear any of
friends.                                                      it and in protest he refused to attend to any of the defects
                                                              and abandoned the site.
                                                                  It was such grievances that led the contractor and the
Budget and Budget Control                                     consulting engineer to mistrust each other so much so that
To avoid cost overruns during the execution of the            they wound up being antagonists rather than team
project, it was observed that a good combination of the       members in the construction process. Accusations and
contract and payment forms was critical.The client was        counter accusations became the order of the day and time
therefore advised to adopt a fixed price contract with no     and energy, which could have been put in the project was
allowance for variation of prices during the contract         wasted as the parties refused to come to a compromise.
period. A clause was included in the contract document to
that effect. There were quite a number of variations to the
contract which affected the budget.                           Information Technology
   Applications for interim payment certificates were         The use of computers in the project was limited to the
done by the contractor and submitted to the consulting        design office and used only for typing the contract
engineer for certification. To avoid antagonism and           documents and correspondences. The structural design of
suspicions, all the valuations for payment were done by       the roof trusses was done by computer. All the other
the engineer and the contractor. Payment certificates were    architectural and structural design work and preparation
prepared by the engineer and submitted to the client for      of drawings was undertaken manually both by the
payment. All the extra works were valued separately but       architect and the engineer. Neither paper nor computer
included in the interim payment certificates.                 models were prepared for the project. Drawings and
   To control the budget, the engineer and the architect      verbal explanations were used to make the client who was
ensured that the contractor put up all the structures and     represented by the headmistress appreciate the design at
installed all the services in accordance with the drawings    the design stage.
and the specifications. Few variation orders were made by        When construction started however, and the first floor
the consultant or the architect. All the variation orders     slab and the staircases cast, the headmistress who had full
came from the school headmistress. Delays in the              access to the site during the construction could simply not
completion of the project were occasioned by the              believe the positioning of the staircases was on the
numerous variations issued by the client and delays in        drawings as she saw on site. She immediately asked the
payment. There was also never a steady supply of              contractor to stop work, called the consultants and
finances to the project and the contractor abandoned the      explained to them where she all along wanted and thought
works on several occasions siting delayed payment. The        the staircases were and immediately requested that the
contractor also took advantage of the fact that the           two middle staircases be replaced with one middle
consulting engineer was a board member to cry foul every      staircase and two smaller staircases at the two extreme
time the amount on his application for payment was            ends of the hostel. Work had to stop on site as the design
altered to tarry with the situation on site. He argued that   and drawings were revised to the clients requirement.
the engineer was being unduly unfair to him and kept
questioning the engineers ability to render fair judgement
in his combined role of a consultant, project manager and     Design Experiences and Conclusions
client per se.                                                It came out as work progressed that the client had not
   Due to the delays in completion, the end of year           understood the drawings at the design stage. All the
examinations and hence the clearing of some of the            variation orders came from the clients office. When the
students who had contributed to the building fund was         construction of the double decker beds, wardrobes,
fast approaching without the students being hosted in the     reading desks and chairs in the sample room that the
new hostel. There was agitation among the final year          contractor had been told to prepare was in progress, the
students as they questioned why they had to pay for a         client requested for alterations and additions to the works.
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                                                                                   Construction Process – Buruburu Girls School
She asked the contractor to include dado rails on the walls      •   The “relay race” should as much as possible be
next to the beds, shoe racks for every student at the top of         avoided in the construction process by involving all
the wardrobes, additions to the reading desks to allow               the parties in the pre-design and design stage. If
more students to study at the same time and curtain boxes            possible the contractor should also be involved in the
in every room. She also wanted the contractor to make                design process. Reliability on the part of contractors
many other additions which had more to do with her                   when they are entrusted with the construction of
understanding of the behaviour and particular needs of               projects is to be encouraged. This will eliminate the
girl students as she had known them over the years than              ever present suspicion and believe that contractors
design considerations.                                               are cheats who require close supervision from the
   It comes out clearly that many variation orders and the           engineer or architect because they will readily
accompanying time and cost overruns could have been                  compromise on quality to increase their profit
avoided had computer models showing the circulation in               margins if left unsupervised.
the building and all the facilities to be included in all the
                                                                 •   As much as possible involve the client in the process.
rooms had been prepared for discussion with the client at
                                                                     This approach has come on board in the Kenyan
the design stage. Without these models, it did not really
                                                                     construction market where the client is represented in
matter for how many hours the design team sat explaining
                                                                     the whole construction process and has full access to
to the client the various aspects of design, they never
                                                                     the construction site. The use of computer models
managed to make themselves clear.
                                                                     showing three dimensional details of the project at
   The fact that the client had full access to the site during
                                                                     the design stage will increase client understanding
the construction made it possible for some of the
                                                                     and hence participation in the construction process.
problems to be identified and addressed before it was too
                                                                     The use of computer aideed design (CAD) and
late. It becomes difficult to imagine the effect of the
                                                                     computer aideed manufacturing (CAM) of structural
clients misconceptions on the project if it was a large
                                                                     elements will also help bring down the cost of
project. The “ relay race “ which is to be found in many
                                                                     construction.
projects also featured in this process but was to some
degree contained.                                                •   Delegating of responsibilities within the contractors
   The following observations will prove useful in future            office, good training of craftsmen, and interaction
projects:                                                            between the site staff and headoffice staff will
• A separation of the offices and roles of the project               enhance the flow of information and eliminate
     manager, design team, contractor and client would               antagonism between staff members. The most
     have led to a more peaceful working relationship                common problem encountered is diversion of
     between the parties. The engineer in this construction          drawings or instructions meant for site staff to the
     process played three roles, he was a client by virtue           contractors head office which leads to delays in the
     of the fact that he was a board member, he was                  work as information is awaited and also the use of
     involved in the design process and he was the project           superseded drawings on site as the updated ones are
     manager cordinating the whole process. His                      left lying in the contractors office
     involvement in the design process made it difficult
     for him to look at the construction process
     objectively in his capacity as the project manager.
     From what we have learnt in this course the trend           Production Stage
     which is coming on board in Kenya whereby the
     engineer or architect incorporates the services of a        Tendering and Contract
     project manager in their company will only make the         The contract was based on the Agreement and Schedule
     role of a project manager more difficult for clients        of Conditions of Building Contract (without quantities), a
     and the general public to appreciate. Project               regional document published with the sanction of the
     managers should be companies employed by the                Architectural Association of Kenya, the East African
     client to coordinate the construction process. They         Institute of Architects, the East African section of the
     should not be involved in the design process.               Institution of Structural engineers, the Kenya Association
•   Procurement of contractors should not be based only          of Building and Civil Engineering Contractors, the East
    on the lowest prices. In the above construction              African Federation of Contractors Association, the
    process the contractor offered to do the work at a           Uganda Society of Architects and the Joint Building
    discount and at the same time promised to do more            Council.
    for the school. The offer was wonderful during                  The design and preparation of all the contract
    negotiations but it brought about many hiccups to the        documents was undertaken by the office of the structural
    project when the contractor realised that he was             engineer. The tender document was made up of the form
    going to have to do the work almost at a loss. The           of tender, the form of agreement, the form of performance
    consultants cost estimates ought to have been                bond, the conditions of contract, particular specifications,
    considered at the negotiation stage to avoid going for       the schedule of rates, the schedule of drawings and the
    the lowest price without considering its effect on the       general instructions to tenderers. Every tenderer was to
    project.                                                     comply with the instructions to the tenderers, failure of
                                                                 which was to lead to a rejection of their tenders. The
                                                                 tendering contractors were to submit addresses through
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CLEMENTINE W. MACHARIA
which they were to receive tender correspondence, they         was conducted by the client with the help of the
were to bear the cost of tendering irrespective of the         consulting engineer. During the tender opening, the
conduct or outcome of the tendering process, visit the site,   names of all the contractors who had been invited to
examine it and its surroundings and obtain for themselves      tender were read out and their tender figures as well as the
all necessary information for preparing the tender and         construction period. A brief check as to whether the
entering the contract. They were also required to examine      contractors had filled the form of tender and the form of
all the instructions, conditions, forms, terms,                performance bond was done to determine how responsive
specifications and drawings and comply with the                the tenders were. The preparation of the tender analysis
requirements of tender submission. The details of the          and recommendations report was done by the consulting
tender document were to be treated as private and              engineer. The tender analysis report was submitted to the
confidential.                                                  client together with copies of the engineers estimates for
    The tender prepared by the tenderer and all the            the works to enable her get into negotiations with one of
correspondence and documents relating to the tender            the contractors. The contract was awarded after
exchange by the client or the consultant were all written      negotiations with one of the contractors who was a friend
in the English language.                                       to the client, a guardian to one of the students in the
    The tender prices were inclusive of the value of work      school and who was willing to lower his tender price. The
described including all costs and expenses and all general     engineer was not involved in the negotiations. The formal
risks and liabilities. The contract sums submitted were        award of the tender was done by the consulting engineer
deemed to have been calculated on the basis of the             again on the behalf of the board of governors. The signing
schedule of basic rates as determined by the joint building    of the contract was done in the clients office. The school
council. The rates and prices quoted by the tenderers were     headmistress signed the contract on behalf of the board of
not to be adjusted during the performance of the contract.     governors. The contract was registered with the relevant
All duties, taxes, and other levies payable by the             authorities by the contractor and copies of the signed
contractor under the contract were deemed to have been         contract documents were retained by both the client and
included in the rates, prices and the total amount of tender   the contractor for future reference.
submitted by the contractors.                                     Upon award of the contract, the contractor was asked
    The tenderers were allowed to modify or withdraw the       to submit to the engineer the necessary insurances against
tender after tender submission provided that written           injury to persons and damage to property during the
notice of the modification or withdrawal was received by       contract period. He was also to submit insurances of the
the client prior to the prescribed deadline of submission of   works against loss or damage by fire, earthquake etc. He
tenders.                                                       was to maintain the policies of insurance over the entire
    For ease of contract administration during the             contract period.
construction stage, the required amount of the
performance bond (ten percent of the contract value), the
mobilisation period (fourteen days), the amount of             Quality Assurance
liquidated damages, the maintenance period (six months),       To ensure quality control of the works, detailed
the percentage value of listed materials (one hundred          specifications in regard to all the materials, which were to
percent), the percentage of retention money (ten percent),     be incorporated in the works, were included in the tender
the limit of retention (ten percent of the contract value),    document. Specifications for excavation and filling during
the period of payment after issue of the payment               the construction of the foundations, specifications for
certificates (twenty eight days) and the laws applicable to    reinforced concrete work which formed a big percentage
the contract (the laws of Kenya) were all listed in the        of the construction material, specifications for masonry
appendix to the form of tender.                                and blockwork, specifications for timber for structural
    Prequalification of contractors was done by the            use, timber roof trusses, roofing sheets and cladding,
consulting engineer in order to eliminate unacceptable         carpentry, joinery and iron mongery, paving and
contractors and to encourage serious bids and the list         plastering, glazing, painting, plumbing, and drainage, and
submitted to the client for approval. The client did not       external works were prepared in detail and formed the
have any additions or omissions to make to the list. The       basis of quality control.
tendering procedure was administered by the consulting            As a quality check, all the materials to be used in the
engineer. It was the consulting engineer who on the behalf     works were submitted to the governments testing
of the board of governors invited the contractors to tender    laboratories and tested at the expense of the contractor
for the construction, completion and maintenance of the        and the results submitted to the consultant. This acted as a
facilities. The cost of tendering was borne by the             check against the use of substandard construction material
contractors.                                                   on the project. Quality checks were also done through
    The tender was a fixed price contract with no variation    inspections and supervision of the construction as work
of prices during the contract. It was a schedule of rates      progressed. There was no clerk of works on the site and it
contract. There was limited construction time due to the       was the engineer and the architect who carried out all the
urgent need to house the final year students in the hostel     inspections. It was the contractors responsibility to call
before they cleared school. Completion time was                the engineer for inspections of the reinforcing steel before
therefore given premium at the tender evaluation stage.        any concreting was done. The engineer checked on the
With the limited financial supply the best value for money     quality of formwork, reinforcing steel, timber for
had to also be put in mind. The tender opening ceremony        structural use etc while the architect checked on the
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                                                                                Construction Process – Buruburu Girls School
                                                                                                                          7
CLEMENTINE W. MACHARIA
and storage cost, using equipment where necessary and          out to get back at the rest of the parties. On several
managing his own time. He was responsible for hiring his       occasions the contractor neglected the site after he
own labour for all the construction work. It was up to him     received payment. He failed to supply the foreman with
to arrange for credit with his suppliers if need arose. The    sufficient construction materials and failed to pay his
roofing tiles specified were to be sourced from particular     workers who in turn left the site. This unethical behaviour
manufactures. It so happened that the manufactures were        made the client resort to paying the balances on the
not able to supply the roofing tile in time and the            certificates directly to the materials suppliers identified
contractor was allowed to use different roof tiles.            with the help of the foreman. The client did not want to
   The contractor prepared and applied for payment             resort to the legal mechanism to resolve any disputes
certificates at intervals of not less than four weeks. After   during the construction process. She always tried to
measurement and verification by the engineer, a                initiate dialogue with the parties any time the need arose.
certificate of payment was issued within fourteen days            The use of information technology and prefabrication
from the receipt of the application for payment stating the    was minimal during the construction process. Production
amount due to the contractor by the client. The contractor     of most of the components was done manually. There was
was entitled to full payment by the client within fourteen     no computer aided manufacturing for any of the structural
days from the date of presentation of the certificate. The     components. Precast units for the two spiral staircases
amount stated in the interim payment certificates was the      were prepared on site. All the paving slabs for external
total value of work properly executed together with the        works were also cast on site.
value of the construction materials and goods delivered to
the site and meant for incorporation in the construction.
On all the certificates, a ten-percent retention was           Experiences to Use in Future Projects
exercised.                                                     The willingnes of all the parties to work together as a
   The prices in the schedule of rates were used to            team would have greatly reduced or even eliminated any
determine the value of all the variations ordered by the       antagonisms resulting from delays in payment and delays
client. Measurements of the variations were done by the        in the completion of the works.
engineer. The contractor however was always given the             It is evidently clear that the consulting engineers role
opportunity to be present at the time of measurement and       of the project manager in the construction process was not
to point out all the works that he wanted measured. The        clearly defined both to him and to the contractor and the
value of all variations were added to the contract sum and     client. The fact that he was also a board member and had
included in the interim payment certificates. This gave the    a role to play as the client complicated matters even more.
client the opportunity to see the cash flow and to             There was also very little if any financial planning in this
appreciate the effect of the variations she was making on      project which led to the numerous financial difficulties. It
the final contract figure.                                     might have been better to wait until a substantial amount
                                                               of money for the project was collected before construction
                                                               started but considering the way the project was to be
Budget Reviews and Reconciliations                             financed, there had to be some work going on at the site
Final budget reviews and reconciliations were done by the      to convince the local people to contribute to the building
consulting engineer and agreed upon by the contractor          fund.
before submission to the client. The preparation of the           In future it is recommended that the project manager be
final budget was undertaken when the contractor refused        an individual or a company that is completely
to undertake any more extra work after the client failed to    independent of the design and financing team. This is
pay him on time on several certificates. He was also upset     however more easily said than done particularly for small
by the fact that whereas he sometimes would carry on           projects and for those projects like this one where
with the work even when his payment was delayed, and           financing is a problem.
the fact that he never sued the client for payment of
interest on the delayed payments, the engineer was always
pushing him and demanding that he completes the work
on time. On several occasions, things went quite sour          Property Management
between the contractor and the engineer with each
accusing the other of arrogance. The engineer called on        Life-cycle Economy
the client to terminate the services of the contractor and     As stated earlier, the financing of the project was done
hire another contractor to complete the work. On hearing       through local fund raising effort. There was no money
that the contractor produced all the records showing how       borrowed from banks or other lending institutions. As
his payments had been disbursed and threatened the client      such, there were no loans to be repaid. The client did not
with legal action to make the school pay interest on all       have to worry about such things like the conditions of
delayed payments at the current bank lending rates. He         loan, interest rates, repayment time etc. Problems arising
also abandoned work. Neither the engineer, nor the             from the above mentioned were therefore not taken into
contractor would call the other for dialogue. One              consideration at the design stage.
correspondence after another was exchanged between the            Due to the geographical location of the project, heating
parties and the project suffered greatly during those stand-   and thermal insulation of buildings is not necessary.
offs. There were periods when the contract suffered            There is never a time in the year that is too cold or too hot
because the contractor was either simply demoralised or        to warrant heating or air conditioning of the building.
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                                                                                   Construction Process – Buruburu Girls School
Heat energy costs on the project were therefore a                Connection to the Design Stage –
negligible part of the total running costs. Ventilation of
the buildings was achieved through windows, doors and            Feedback
ventilation blocks. There was no need for mechanical             The following measures were put into place at the design
ventilation of the hostel. Electricity was therefore used        stage and construction stage as a means of cutting down
mainly for lighting and this kept the electricity bills fairly   maintenance costs.
low.                                                               •    The floors on the highly trafficked areas of the
   The school matron who was housed in the girls hostel                 buildings and those areas which were subject to
was responsible for controlling the water and electricity               scratching, kicking and striking like the lobbies,
consumption levels by the girls. She was to ensure that all             corridors, staircases, ablution areas and the laundry
the lights were turned off when the students were out of                were finished off in polished terrazzo which is
the hostel and at the designated times in the evenings,                 more durable than cement screed and needs less
check that no tap was left running in the ablution areas or             maintenance.
in the laundry and report any leakages as soon as she
                                                                  •     Metal casement windows were used instead of
noticed them to the school headmistress. Water
                                                                        wooden ones as they can withstand rough handling
consumption in the hostel was in the showers, toilets,
                                                                        and to avoid the rot and decay that the timber
laundry and for the general cleaning of the facility.
                                                                        undergoes with age, hence offering a prolonged
   The daily cleaning and orderliness of the hostel was
                                                                        maintenance free life.
done by the students under the supervision of the matron.
Every student washed their own clothes and ironed them.           •     Pitched roofs were designed and constructed
There were no washing machines or dryers in use in the                  instead of flat ones on all the buildings to reduce
facility and all the wet clothes were hang out to dry at the            maintenance that is occasioned by leakages which
clothes drying shelters. This was done to avoid any damp                invariably accompany flat roofs.
clothes being put in the rooms which would have affected          •     Gutters and rain water down pipes were installed
the durability of the timber beds and wardrobes.                        and eaves constructed on the roofs to provide
   All the garbage generated within the hostel was                      protection to the external walls and windows from
collected by the students and burnt within the school                   the damage occasioned by contact with rain water.
compound.
   The school bursar dealt with all the invoices arising          •     All the external walls were made of keyed natural
from the running costs of the structures i.e. payment of                stone which requires very little maintenance.
water, telephone and electricity bills.                           •     All the external doors were solid wooden doors
                                                                        recessed into the building to avoid any contact
                                                                        with rain water or direct sun shine. This was done
Maintenance Planning                                                    to eliminate the periodical wetting and effect that
Due to the lack of a favourable and adequate financing                  direct contact with the elements has on timber,
mechanism for the construction process, it was not                      hence prolonging the life of the doors.
possible to put aside some lumpsum amount of money for
                                                                  •     The doors inside the wet core areas were also
maintenance. Proper maintenance and upgrading
                                                                        raised off the floor level to minimise wetting. All
strategies could not be formulated. The production of the
                                                                        the doors in the bathrooms were also solid.
project was taken more into consideration than the
maintenance of the completed works. This is not to say            •     All the walls in the bathrooms were finished off in
that inferior quality components with shorter lifespans                 polished terrazzo, which is tighter than cement
were built instead of those with longer life but in the                 screed and hence reduced ingress of moisture into
allocation of the available resources, emphasis was laid                the floor slab. Adequate slopes were also provided
on the successful completion of the project.                            in the bathrooms and the floor in the laundry area
   The maintenance period of the buildings by the                       to avoid any stagnation of water in the respective
contractor was only six months after which the contractor               areas.
was not liable to the client for any more maintenance or          •     The water supply and distribution network in the
repair. Necessary continuos maintenance during the life of              building was done in such a manner that it was
the facilities was to be arranged and paid for by the client.           possible to access the water stop valves easily and
Regular painting of walls, polishing of floors,                         cut off water supply when repairs were needed.
replacement of broken windows, wardrobes, reading
desks and chairs, burnt out bulbs, broken or leaking taps
etc was done as the need arose. There was no systematic
maintenance planning at the final handing stage over of
the hostel.