Faiz Rasool
Tech enthusiast with over a decade of experience in sales and customer service. Skilled at connecting
with people and simplifying technology, known for building strong customer relationships and fostering
team dynamics. Adaptable and integrity-driven, I have a results-oriented mindset and a passion for
quality. Eager to bring my expertise to your dynamic environment and make a positive impact.
+971 50 846 4481 frasool39@gmail.com Al Ain, U.A.E.
Experience
Sales Accomplishments at Huawei Technologies Co. Ltd – 2020 to Present
• Leveraged exceptional communication skills to engage customers and provide tailored PC and TAB solutions, driving
significant product sales.
• Utilized a solutions-based approach to resolve customer concerns, boosting satisfaction and repeat sales.
• Delivered compelling product presentations, enhancing customer understanding and increasing sales conversions.
• Conducted in-store training on new product launches, elevating team performance and sales results.
• Consistently exceeded sales targets, significantly increasing market share while maintaining high quality and customer
satisfaction.
• Analysed stock levels and customer demand, ensuring optimal product availability and maximizing sales opportunities.
• Maintained ongoing customer contact, fostering brand loyalty and driving repeat business.
Sales Achievements as Sharaf DG Team Leader – 2019 to 2020
• Led a team of 10, driving sales across 3 departments and handling customer objections effectively.
• Assisted in creating schedules, conducting team briefings, and establishing targets and KPIs, ensuring team
achievement.
• Motivated the team to meet KPIs, resulting in maximum appraisal ratings and increased sales performance.
• Managed inventory, coordinating with suppliers to maintain optimal stock levels and prevent stockouts.
• Collaborated with category managers and efficiently handled surprise visits from head office.
• Minimized stock count discrepancies, ensuring accurate inventory and maximizing sales potential.
• Resolved staff conflicts through rational problem-solving, maintaining a productive sales environment.
Sales Achievements as Sharaf DG Sales Executive IT – 2014 to 2019
• Achieved maximum sales targets through exceptional customer interactions.
• Surpassed KPIs under top-tier management.
• Managed stock replenishment and inventory reconciliation.
• Awarded for outstanding performance at GITEX, DSF, and named Employee of the Year.
Skills
• Proven leadership and team management skills
• Strong communication and interpersonal abilities
• Expertise in developing and implementing sales strategies
• Results-driven with a focus on achieving and exceeding sales targets
• Excellent analytical and problem-solving skills
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience with CRM software (e.g., Salesforce, HubSpot)
• Ability to build and maintain strong client relationships
• Strategic thinking and market analysis capabilities
• Strong negotiation and closing skills
• Adaptability and ability to thrive in a fast-paced environment
• High level of ethics, integrity, and professionalism
Education and Certification
Bachelors of Commerce – 2024 to Present
Intermediate Bachelors of Commerce – 2012
High School (12th Grade, Graduated) – 2010
ICDL Certificate
IELTS (6.5 Band)
Microsoft Product Professional
Apple Product Professional
Acer Touch and Type Expert
Linksys Professional
Intel Product Professional
Best Performance National (Huawei, 2022)
Computer (Software and Hardware) L1 and L2 Troubleshooter
What Else?
I am a great communicator, I fluently speak, read, and write English, Urdu, and Punjabi. I also converse in Arabic
at an intermediate level and am comfortable reading it as well.
Have a valid UAE License and own a car.
Love to play Call of Duty Mobile, I watch Sci-Fi movies and documentaries.
