Manjari Sharma
Business Operations Senior Associate
+91 - 8826217818 Manjarisharma3010@gmailcom Delhi
OVERVIEW
• An enterprising professional with 6+ years of rich and cross-cultural experience in Order to Cash/RTR
• Proficiency in SAP Fiori, Synergy, SAP Finance etc.
• Significant hands-on experience in Invoicing, Billing, Contract Setup etc and in the area of SAP
Finance and OTC.
• Results, action-oriented, with “whatever it takes” attitude.
• Strong analytical, problem-solving, communication & organizational abilities.
CAREER HIGHLIGHTS
Currently working as Senior Executive at Johnson Controls, Gurugram, India (Jan,24 – Till present). Formerly worked
as Business Operations Senior Associate at NTT Data Inc., Gurugram, India (Jan, 2022- Dec, 2023). Formerly worked
as Process Associates at Genpact India Pvt. Ltd., Noida, India (Nov,2018 – Jan,2022) and at Value and Knowledge
Network Pvt. Ltd. as Finance Associate (July, 2016 – Jan, 2018).
PROFESSIONAL EXPERIENCE
Organization: Johnson Controls: One of the world leaders in smart buildings, creating safe, healthy and sustainable
spaces. headquartered in Cork.
Roles and Responsibilities:
Pull work queue and open estimate number.
Download the AOE in compass and look into the PO list to verify if a PO is needed with booking
Compare the contract vs AOE and determine order type and verify paperwork with checklist
Prepare a note with the job number booked in admin, make sure the customer listed in compass is correct.
Request for SOX approval.
Working on pending admin cases.
AR reporting.
Preparing Dashboard.
Prepare work distribution and audits
Technologies involved: Compass, Admin, Mastermind
Organization: NTTData Inc.: One of the trusted Global innovators of IT and Business Services headquartered inTokyo.
Roles and Responsibilities:
• Requirements elicitation, translation to technical specifications and providing inputs on solution architecture
based on evaluation/understanding of solution alternatives for smooth function of order to cash cycle.
• Implementation and setting up of Contract after going through the Master Service Agreement and Statement of Work.
• Worked on Setting up of Contract initiation, Change Request and Renewal.
• Worked on Resource assignment, Bill rate in SAP.
• Worked on Providing solutions to Delivery on various queries regarding Contract Setup and other
Invoicing queries related issues.
• Overlooking the billing and collection from client.
• Worked on providing Proforma Approvals for Invoicing, reviewing Proformas and revision of the
same in SAP Synergy.
• Worked on SAP Fiori for various Contract related issues.
• Worked on 360 Analysis Report to track revenue recognition and overlooking the timely rendering of
Invoices to Client.
• Ensuring to meet TAT in billing, invoicing, contract setup and Change request.
Technologies involved: SAP Synergy, SAP ERP, SAP FIORI, 360 Analytics Tool, Power BI
Organization: Genpact India Pvt. Ltd.: One of the Leading Global Professional Services Firm headquartered in New York
Roles and Responsibilities:
• Performs Reconciliation of Accounts and works on Aged and unusual Items.
• Performs Daily balancing and other relevant activities.
• Variance Analysis.
• Run Mass Additions to capitalize the New Assets.
• Prepares Journal entries in accordance to mentioned guidelines in SOP.
• Sending the Journal entries of accounts to clients.
• Prepares and takes care of the activity tracker and get in touch with team members for the status of their activities.
• Works as per defined service level agreements i.e. Passing journal entries by 4th working day of every month,
Submitting reconciliations by end of every month close.
Technologies involved: Oracle (BI)application, Document Direct, T-Recs, Essbase.
Organization: Aplite Advisors Pvt.Ltd - Tax Consultant firm.
Roles and Responsibilities:
• Monthly compliances for individuals, partnership firms and private limited companies.
• Income Tax Returns of individuals, partnership firms and companies.
• End to End Revenue Finalization and closing Books on Monthly Basis.
• Preparation of working paper, reports and supporting documents for Audit Finding. Preparation of Financial
statements of Individual and partnership firm.
• Analysis of Financial Statements and other relevant record after applying Analytical Procedure including Scrutiny of
various Ledger.
Technologies involved: Tally ERP.9, VAT.
EDUCATION
MBA in Finance – Amity University 2022
B. Com – Commerce – Delhi University 2016
ECCE(Diploma) -PIET 2012
12th – CBSE 2010
10th– CBSE
2008
SKILLS
• Technical Expertise – SAP FIORI, SAP Finance, Synergy, O2C
• Advanced Excel, SQL Basics
• Portfolio Management, Equity and Derivatives
DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned particulars.
Manjari Sharma
Date:
