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Biometric Guide English

This user guide provides step-by-step instructions for using the AL Habib Biometric Verification App for various processes, including account opening and CNIC expiry updates. Users must download the app, follow the prerequisites, and complete biometric verification by capturing their fingerprints. The guide emphasizes the importance of using the latest version of the manual and provides contact information for support.

Uploaded by

Rawal Hussain
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
20 views47 pages

Biometric Guide English

This user guide provides step-by-step instructions for using the AL Habib Biometric Verification App for various processes, including account opening and CNIC expiry updates. Users must download the app, follow the prerequisites, and complete biometric verification by capturing their fingerprints. The guide emphasizes the importance of using the latest version of the manual and provides contact information for support.

Uploaded by

Rawal Hussain
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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User Guide

(021) 111-014-014 www.bankalhabib.com


To download the latest manual,
scan the given QR Code.

Please note that the information here in will keep updating as and when
new products or processes are incorporated. Therefore, it is important to
always download the latest version by scanning the given QR code.
Step 1
Download the AL Habib
Biometric Verification App
from Playstore on Android
Device/App Store on iOS
device. Then, open the
AL Habib Biometric
Verification App on your
device.

Scan to Download
Step 2
Read the prerequisites
carefully and proceed if
your device fulfills all the
requirements.
Account Reference CNIC
Number Number Number

Based on your selection, the App will provide relevant


dropdown options with necessary inputs.
For Biometric Verification of
Digital Accounts using

Account Number
Step 3
Select account
number as input type
and "Account
Opening" as purpose
from the dropdown
menu.
Step 4
Enter the One Time
Password that has been
sent to your registered
Mobile Number and
Email Address.
Step 5
Read the instructions
carefully to make sure
your biometrics are
captured as per the
requirements.
Step 6
Place your left hand in
front of the camera as per
the grid shown on the
screen.
Step 7
Tap on the “Next” Button
to capture your right hand
fingers.
Step 8
Now place your right hand
in front of the camera.
Make sure you keep your
hand still.
Step 9
Your biometrics are
captured! Tap on the
“Proceed” button to verify.
Step 10
Either of the screens will determine the status of your biometric
verification process

Process completed! Process incomplete.


(Your verification (You may try again
process is now to capture your
complete) biometrics)
For Biometric Verification of
Digital Accounts using
Reference Number
Step 3
Select Reference
Number as input type
and "Account Opening"
as purpose from the
dropdown menu.
Step 4
Enter the One Time
Password that has been
sent to your registered
Mobile Number and
Email Address.
Step 5
Read the instructions
carefully to make sure
your biometrics are
captured as per the
requirements.
Step 6
Place your left hand in
front of the camera as per
the grid shown on the
screen.
Step 7
Tap on the “Next” Button
to capture your right hand
fingers.
Step 8
Now place your right hand
in front of the camera.
Make sure you keep your
hand still.
Step 9
Your biometrics are
captured! Tap on the
“Proceed” button to verify.
Step 10
Either of the screens will determine the status of your biometric
verification process

Process completed! Process incomplete.


(Your verification (You may try again
process is now to capture your
complete) biometrics)
For Biometric Verification of
Digital Accounts using

CNIC Number
Step 3
Select CNIC Number
as input type and
"Account Opening" as
purpose from the
dropdown menu.
Step 4
Enter the One Time
Password that has been
sent to your registered
Mobile Number and
Email Address.
Step 5
Select the digital
account associated with
the CNIC entered, for
which biometric
verification is required.
Step 6
Read the instructions
carefully to make sure
your biometrics are
captured as per the
requirements.
Step 7
Place your left hand in
front of the camera as per
the grid shown on the
screen.
Step 8
Tap on the “Next” Button
to capture your right hand
fingers.
Step 9
Now place your right hand
in front of the camera.
Make sure you keep your
hand still.
Step 10
Your biometrics are
captured! Tap on the
“Proceed” button to verify.
Step 11
Either of the screens will determine the status of your biometric
verification process

Process completed! Process incomplete.


(Your verification (You may try again
process is now to capture your
complete) biometrics)
For update of

CNIC Expiry
CNIC Number for CNIC
Expiry Update
Upon selection of CNIC
Number for CNIC Expiry
update, you will be
required to agree terms
and conditions to
proceed further.

The user journey for


other input types is the
same.
CNIC Number for CNIC
Expiry Update
The following details will
be required for update of
CNIC Expiry:

ID Number
CNIC Issuance Date
Date of Birth
Mobile Number
Email Address
CNIC Number for CNIC
Expiry Update
Enter the One Time
Password received on
your registered Mobile
Number and Email
Address
CNIC Number for CNIC
Expiry Update
Your CNIC expiry will be
successfully completed
following the previously
detailed process.
For Biometric Verification of
Digital Banking Activation using

CNIC Number
Step 3
Select CNIC Number as
input type and "Digital
Banking Activation" as
purpose from dropdown
menu.
Step 4
Enter the One Time
Password that has been
sent to your registered
Mobile Number and
Email Address.
Step 5
Read the instructions
carefully to make sure
your biometrics are
captured as per the
requirements.
Step 6
Place your left hand in
front of the camera as per
the grid shown on the
screen.
Step 7
Tap on the “Next” Button
to capture your right hand
fingers.
Step 8
Now place your right hand
in front of the camera.
Make sure you keep your
hand still.
Step 9
Your biometrics are
captured! Tap on the
“Proceed” button to verify.
Step 10
Either of the screens will determine the status of your biometric
verification process

Process completed! Process incomplete.


(Your verification (You may try again
process is now to capture your
complete) biometrics)

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