The Handbook On Child Welfare Practice: Jennifer M. Geiger Lisa Schelbe
The Handbook On Child Welfare Practice: Jennifer M. Geiger Lisa Schelbe
Geiger
Lisa Schelbe
The Handbook
on Child Welfare
Practice
The Handbook on Child Welfare Practice
Jennifer M. Geiger • Lisa Schelbe
Cover image: A variety of hand prints together form a seamless tileable pattern. © Robert Kneschke /
Alamy Stock Photo
This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
For Kate Rich, the person who drew me into
child welfare practice and taught me
everything I know about advocating for and
supporting families to keep children safe.
This book is dedicated to all the parents
and professionals who do their best every
day to improve the lives of children
-JMG
vii
viii Preface
had worked in various agencies serving women who had experienced domestic vio-
lence. It was this young woman and the youth I got to know through the research
project that motivated me to be part of improving the child welfare system and
eliminating—or at least minimizing—the need for the system through child mal-
treatment prevention.
I have had the privilege of knowing and working with many who share a similar
vision to end child maltreatment, many of those who I met through the Doris Duke
Fellowship for the Promotion of Child Well-being. It was in the fellowship where
Jen and I met and started working together. Part of the vision of ending child mal-
treatment is ensuring that the child welfare system functions optimally such that the
children and families who are involved will be helped and both the likelihood of
children’s reentry into care and their children’s entry into care is minimized.
Educating the next generation of the child welfare workforce is central to this vision.
Over the years, we have been teaching courses in social work related to child
abuse and neglect and child welfare practice and have struggled to find a recent text
to use that would be comprehensive and that would be useful for undergraduates
and graduate students at various levels of experience. We envisioned a textbook that
could be used across states and at different institutions for instructors to add content
and context around policies and practices where they are. When asked to write this
text, we wholeheartedly agreed and took it on.
We are so pleased to be able to offer a textbook that we hope provides a solid
foundation for what child welfare practice is, its history, and how child welfare
professionals play an important role in supporting families and protecting children
through prevention, reunification, and permanency. We hope that this text provides
aspiring child welfare professionals with the knowledge, skills, and tools to be able
to improve the lives of children and their families by understanding the policies,
best practices, and hearing from some of the experts in the field. We balance the text
with stories from those who have experienced them as youth, parents, professionals
and from researchers and policy-makers across disciplines.
It is our hope that faculty who select this textbook will continue to use state-
specific content to increase the relevance for the communities their students will
likely serve. It is our desire that this textbook is useful to students and others who
want to understand child welfare. We hope that this book helps those who are going
to be working with children and families to ultimately help children and families
and prevent child maltreatment.
There are so many people to acknowledge for their support, input, and guidance
throughout the process of writing this book. Thank you to our editors at Springer—
Jennifer Hadley at Springer who first approached us and had the confidence in us to
write this much-needed textbook, and Janet Kim, for supporting us throughout this
process.
We would like to thank the Doris Duke Charitable Foundation and the Doris
Duke Fellowship staff, leadership, and fellows. Thank you to Deb Daro for your
vision and tireless work to create this network, keeping us all together, and moving
us forward. Thank you to Lee Ann Huang for keeping us going and being such a
great support and cheerleader for us. The fellowship is how we met 10 years ago and
we’ve since developed such a strong collaborative relationship with researchers,
practitioners, and policy-makers working hard to prevent child maltreatment and
improve the lives of children and families.
Thank you to our colleagues across the country who gave feedback and offered
contributions based on their research and their own personal and professional experi-
ences. We are so excited to highlight the important work from our friends, students,
co-workers, and community partners. Thank you to Allison Kipphut and the students
from her child welfare practice course at the University of Illinois Chicago who agreed
to pilot the text and give us valuable feedback to improve the text. We also want to
thank all of the students we’ve had the honor to work with through their journey into
learningmoreaboutthechildwelfaresystem,childmaltreatment,andchildwelfarepractice.–
Special thanks from Jen: I am so fortunate to have an amazing partner who supports
everything I do. Thank you, Mike, for valuing my work and being the amazing
father you are to our kids. You keep us balanced, happy, and always know what
we need. My kids make this work even more meaningful for me and put it all into
context. Thanks, Z, R, and H!
Special thanks from Lisa: I want to thank my sisters and parents who are always
encouraging of my work. I could not have written this book without their loving
support. The daily support from my husband, Chris, made my writing possible.
Thank you for all that you did to support this book, including making coffee,
cooking meals, listening, offering suggestions, encouraging, and loving me.
ix
Contents
1
Introduction to Child Welfare Practice�������������������������������������������������� 1
Introduction���������������������������������������������������������������������������������������������� 1
Child Welfare Systems���������������������������������������������������������������������������� 2
Systems’ Historical Response to Child Maltreatment ���������������������������� 3
Key Federal Child Welfare Policies in the United States������������������������ 5
Adoption Assistance and Child Welfare Act of 1980�������������������������� 6
Adoption and Safe Families Act of 1997 (ASFA) ������������������������������ 6
Family First Prevention Services Act�������������������������������������������������� 7
Federal Child Welfare Policies Addressing Racial and Ethnic
Disparities������������������������������������������������������������������������������������������������ 8
Racial Disparities and Disproportionalities in Child Welfare�������������� 8
Indian Children Welfare Act of 1978 (ICWA) ������������������������������������ 10
Multiethnic Placement Act of 1994 (MEPA)
and Interethnic Placement Act of 1996 (IEPA)������������������������������������ 12
Goals of Child Welfare���������������������������������������������������������������������������� 13
Safety �������������������������������������������������������������������������������������������������� 13
Permanency������������������������������������������������������������������������������������������ 13
Well-Being ������������������������������������������������������������������������������������������ 14
Child Maltreatment Prevention���������������������������������������������������������������� 15
Protective Factors������������������������������������������������������������������������������������ 16
Child Welfare Practice as a Profession���������������������������������������������������� 16
Characteristics of a Child Welfare Professional���������������������������������� 16
Professional Responsibilities �������������������������������������������������������������� 16
Mandates���������������������������������������������������������������������������������������������� 17
Ethics���������������������������������������������������������������������������������������������������� 18
Empathy in Child Welfare�������������������������������������������������������������������� 19
Understanding Trauma������������������������������������������������������������������������ 20
Managing Bias and Navigating Professional Identity������������������������� 21
Outline of the Book���������������������������������������������������������������������������������� 23
Conclusion ���������������������������������������������������������������������������������������������� 25
References������������������������������������������������������������������������������������������������ 27
xi
xii Contents
2
How the Child Welfare System Works �������������������������������������������������� 29
Introduction���������������������������������������������������������������������������������������������� 29
Current Child Welfare System Description���������������������������������������������� 29
Intake���������������������������������������������������������������������������������������������������� 33
Case Management�������������������������������������������������������������������������������� 33
Law Enforcement Investigations�������������������������������������������������������������� 34
Professional Partners�������������������������������������������������������������������������������� 35
Services���������������������������������������������������������������������������������������������������� 37
Privatization �������������������������������������������������������������������������������������������� 38
Roles in Child Protection and Foster Care���������������������������������������������� 40
Navigating the Dependency Court System���������������������������������������������� 44
Preparing for and Testifying in Court������������������������������������������������������ 48
Parents’ Rights ���������������������������������������������������������������������������������������� 49
Children’s Rights ������������������������������������������������������������������������������������ 50
Conclusion ���������������������������������������������������������������������������������������������� 50
References������������������������������������������������������������������������������������������������ 52
3 Child Development and Well-Being ������������������������������������������������������ 55
Introduction���������������������������������������������������������������������������������������������� 55
Domains of Child Development�������������������������������������������������������������� 55
Factors that Impede or Delay Normative Development�������������������������� 59
Supporting Healthy Child Development�������������������������������������������������� 64
Developmental Monitoring, Screening, and Evaluation�������������������������� 65
Attachment, Bonding, and Development������������������������������������������������ 66
Attachment Theory������������������������������������������������������������������������������ 66
Parent-Child Bonding�������������������������������������������������������������������������� 69
Attachment Disorders�������������������������������������������������������������������������� 69
Family Roles�������������������������������������������������������������������������������������������� 70
Parenting Styles �������������������������������������������������������������������������������������� 70
Child Discipline �������������������������������������������������������������������������������������� 72
Challenging Child Behaviors ������������������������������������������������������������������ 73
Difficult Developmental Phases�������������������������������������������������������������� 73
Supporting Healthy Parent-Child Relationships�������������������������������������� 76
Conclusion ���������������������������������������������������������������������������������������������� 78
References������������������������������������������������������������������������������������������������ 80
4 Identifying Child Maltreatment ������������������������������������������������������������ 83
Introduction���������������������������������������������������������������������������������������������� 83
Physical Abuse ���������������������������������������������������������������������������������������� 84
Signs and Symptoms of Physical Abuse���������������������������������������������� 85
Sexual Abuse�������������������������������������������������������������������������������������������� 86
Sexual Abuse Disclosure���������������������������������������������������������������������� 87
Signs and Symptoms of Sexual Abuse������������������������������������������������ 88
Emotional Abuse�������������������������������������������������������������������������������������� 88
Signs and Symptoms of Emotional Abuse������������������������������������������ 89
Neglect ���������������������������������������������������������������������������������������������������� 90
Contents xiii
Index������������������������������������������������������������������������������������������������������������������ 329
Contributors
xix
xx Contributors
xxi
xxii About the Authors
Lisa Schelbe, PhD is an associate professor at the Florida State University College
of Social Work in Tallahassee. Additionally, she is a faculty affiliate at the Florida
Institute for Child Welfare. Dr. Schelbe is co-editor of the Child Adolescent Social
Work Journal and editor of the American Professional Society on the Abuse of
Children (APSAC) Advisor and Alert. Dr. Schelbe’s research focuses on youth
aging out of the child welfare system with a special interest in their experiences with
post-secondary education and early parenting. She is a qualitative methodologist
with experience working on interdisciplinary teams. Dr. Schelbe has written over 35
journal articles and co-authored Intergenerational Transmission of Child
Maltreatment.
Dr. Schelbe earned her doctorate in social work from University of Pittsburgh in
Pennsylvania where she was a Doris Duke Fellow for the Promotion of Child Well-
Being. She obtained her Master of Social Work degree from the Brown School at
Washington University in St. Louis, Missouri. Dr. Schelbe is a co-director of the
Child Well-Being Research Network and served as co-chair of the Leadership
Committee for the Doris Duke Fellowship for the Promotion of Child Well-Being.
She is a member of ReSHAPING (Research on Sexual Health and Adolescent
Parenting IN out-of-home environments Group), an interdisciplinary network of
scholars dedicated to research on understanding needs and improving outcomes
related to sexual health and parenting for youth who are homeless, trafficked, or in
out-of-home environments, whether in child welfare, juvenile justice, or other sys-
tems. Dr. Schelbe is co-chair of the National Research Collaborative for Foster
Alumni in Higher Education (NRC-FCA).
Chapter 1
Introduction to Child Welfare Practice
Introduction
The child welfare system includes an array of services seeking to keep children safe
and ensure families can successfully care for their children. The services focus on
promoting the goals of safety, permanency, and well-being of children. There is not
a single child welfare system in the United States, rather each state and tribe has
their own organization and set of policies that operate on a state level or other juris-
diction (e.g., county, district, regional). The federal government provides oversight
through legislation and monitoring and supports states through funding.
Child welfare agencies are responsible for preventing child maltreatment through
the provision of services, education, and support to families. Agencies receive reports
of child maltreatment, often through a “hotline” mechanism, and determine if abuse
or neglect is occurring. Through an assessment process, agencies determine if a fam-
ily can safely care for a child. When it is not safe for a child to remain in the home,
the agency oversees the child being removed from the home and placed in an out-of-
home placement such as foster care or relative care. The agency’s responsibilities
continue after a child is removed in that the agency ensures the safety, permanency,
and well-being of the child while the child is in care. Child welfare agencies continue
Systems’ Historical Response to Child Maltreatment 3
to work with the child and family with the goal of reunification, adoption, or other
permanency option with and without court oversight. Child welfare professionals are
responsible for the safety, permanency, and well-being of children.
abuse law in the United States. It was only for cases of extreme abuse: “If a parent
were to ‘exercise an unaturall severitie towards them, such children shall have free
libertie to complaine to Authoritie for redress’” (sec. 83, as cited in Myers, 2011,
p. 272). Within the law, children were permitted to defend themselves against abuse.
It is worthy to note that girls had fewer rights than boys and “bastard” children had
no rights. Children were viewed as the property of their families (father), were seen
as “little adults,” and children were expected to work and help support their families.
Two centuries later in the 1800s, concerned citizens developed charitable organi-
zations to address the needs of orphans and poor children in urban centers in the
United States. To ensure children did not live in deplorable conditions and were
engaged in prosocial behaviors, these organizations attempted to care for children.
The focus was not entirely on children who were maltreated yet included those who
were. Black children were often excluded from services that were developed for
White children. Separate institutions were developed for Black children, such as the
Association for the Care of Colored Children which the Society of Friends estab-
lished in 1822, which cared for Black orphans (Hogan & Siu, 1988). Additionally,
African American churches, extended kin networks, and African American families
helping other families through aid and support assist with providing for poor and
orphaned Black children, sometimes through informal adoptions (Jimenez, 2006).
Orphan trains, established in 1854 under the leadership of Charles Loring Brace,
a minister from New York City, were a program to relocate orphans and poor chil-
dren to the Midwest. Coinciding with the period of Western Expansion, children
were placed on trains and sent to families in the Midwest who would assume the
responsibility for raising the children. Loring Brace saw many orphaned and home-
less children in the city and believed that poverty could be avoided by getting chil-
dren off the streets and into a rural environment with families. While not without
critics, this program continued until 1929 with over 250,000 children placed, despite
reports that these children were being treated poorly with little oversight, were sepa-
rated from their siblings, and that some children with families were taken inadver-
tently. Further, these Children’s Aid Societies were not making efforts toward family
reunification or alleviating poverty and harsh living conditions in the city.
It was not until the late nineteenth century that there were formal services in
place to address child maltreatment in the United States. In 1875, the New York
Society for the Prevention of Cruelty to Children (NYSPCC) was formed as the first
child protection agency in the world. The story of Mary Ellen, a 10-year-old child
who was severely abused by her foster parents, is credited for impetus to create
NYSPCC. She is the first recorded case of child maltreatment within the United
States. Within a couple of decades, there were hundreds of child protection organi-
zations in the United States. Once again, it must be stressed that Black children
were often excluded from these private charitable organizations, and specific orga-
nizations developed in response to serve the needs of Black children. Additionally,
there was the practice to send Black children to institutions for delinquent children
or to adult prisons, rather than receiving child protection services (Jimenez, 2006).
In 1935, the federal government established the Child Welfare Service Program,
Title IV-B of the Social Security Act which made grants available to states to address
child maltreatment and offered payments for foster care.
Key Federal Child Welfare Policies in the United States 5
Starting with CAPTA, congress has passed significant federal child welfare policies
which have shaped the current child welfare system. It should be noted that legisla-
tion prior to CAPTA did have implications for child well-being yet is not typically
classified as child welfare legislation (e.g., Bezark, 2021). This chapter presents the
most important federal legislation to child welfare practice. See Fig. 1.1 for a time-
line of key child welfare policies in the United States. It is important to note that
what is covered here is not exhaustive. Additionally, it is necessary to remember that
child welfare agencies are state-based; thus, state-specific legislation plays a central
role in child welfare.
States followed CAPTA after its passage. As child welfare systems were removing
children from families, it became evident that some children were languishing in
care and may not have needed an out-of-home placement. The Adoption Assistance
and Child Welfare Act of 1980 prioritized family preservation and permanency. It
was an attempt to make sure that children were not unnecessarily removed from
their families and when they were removed, there were guidelines to facilitate per-
manency. The Adoptions Assistance and Child Welfare Act requires child welfare
agencies to make “reasonable efforts” to work with families to try to avoid unneces-
sarily removing children from the home through providing caregivers with resources
that will ensure the child’s safety and well-being in the home. When children were
removed, the legislation required reviews of the status of a child in an out-of-home
placement every 6 months. The courts had to determine if a child would be reunified
with caregivers, adopted, or remain in foster care within 18 months of the child’s
placement in foster care. The legislation also required states to make adoption assis-
tance payments for children with special needs, which is defined as children who (1)
cannot be reunified with parents, (2) have a special condition that requires assis-
tance, or (3) have not been placed without assistance.
The Adoption Assistance and Child Welfare Act created the Title IV-E program
of the Social Security Act which established reimbursements from the federal gov-
ernment to states for foster care and adoption. Under Title IV-E, states could be
reimbursed by the federal government for some of the expenditures on children who
were in foster care as well as adoption assistance. Adoption assistance reimburse-
ment was reserved for children with “special needs” as defined by individual states,
which often was defined as children who may be difficult to be adopted due to their
health or mental health needs, or being in a sibling group, of a certain race/ethnicity,
or of a certain age. Title IV-E also developed a state-university partnership training
component to professionalize the child welfare workforce.
At times, the Adoption Assistance and Child Welfare Act was interpreted as keeping
children in their homes regardless of the safety and as giving parents unlimited time
to change their behaviors so that they could provide for their children. The Adoption
and Safe Family Act of 1997 (ASFA) was an attempt to correct this and to prioritize
child safety and promote adoption. The policy created specific timelines for reunifi-
cation or termination of parental rights to ensure that children were not languishing
in care. ASFA redefined “reasonable efforts” and further clarified circumstances
where services to prevent removal of a child and to reunify a child were not neces-
sary. Shorter time limits were added for determining permanent placements and
terminating parental rights. Hearings needed to be held no later than 12 months after
the initial placement. Additionally, states were required to terminate parental rights
Key Federal Child Welfare Policies in the United States 7
after a child had been in foster care for 15 of the 22 months, except in cases where
it was not in the best interest of the child or if the child was being cared for by a rela-
tive. Along with these timelines was the concept of concurrent planning, that in
addition to working toward reunification, there could be an additional permanency
goal. For example, an additional goal of adoption or guardianship that was also
being planned for if the reunification failed. One of the goals of ASFA was to pro-
mote the adoption of children in foster care, and states were given incentive funds
for increasing adoptions. States efforts to promote adoptions and document the pro-
cess were required. In addition to focusing on safety and permanency, ASFA stresses
the importance of well-being. As a policy, it sought to increase innovation and
accountability within child welfare. ASFA amended Title IV-E funding.
With the passage of ASFA, there was an increase in permanency in the number
of children exiting foster care. In addition to more timely reunifications, there was
an increase in children who were adopted and children placed in guardianships. In
the years following ASFA, the number of children adopted out of foster care dou-
bled. There was some concern with the increased number of terminations of paren-
tal rights (TPR) due to ASFA’s timelines, more children to be “legal orphans” within
the system without connections to their parents, and no prospects for adoption.
The Family First Prevention Services Act (Family First) was signed into law in 2018
and is seen as a major shift in child welfare legislation. This legislation is significant
as it provides states, territories, and tribes an option to use Title IV-E funding for
providing evidence-based prevention services. Previously the funds could only
reimburse expenses for “foster care maintenance for eligible children; administra-
tive expenses to manage the program; and training for staff, foster parents, and cer-
tain private agency staff; adoption assistance; and kinship guardianship assistance”
(NCSL, 2020). Now states, territories, and tribes can be reimbursed for prevention
services after an evidence-based, trauma-informed prevention plan is developed and
approved. Many states, territories, and tribes are in the process of creating such
plans and identifying appropriate evidence-based programs for their jurisdictions.
The prevention services can serve children who are “candidates” for foster care,
meaning they are identified in a prevention plan for being at risk of entering foster
care but can safely be at home or a kinship placement as well as their families.
Additionally, prevention services can be provided to foster youth who are pregnant
or parenting. There are no income eligibility requirements. Services may include
mental health and substance abuse treatment programs as well as in-home parenting
programs. All services must be trauma-informed and be evidence based. Prevention
services can be offered for no longer than 12 months, starting when a child is recog-
nized in a prevention plan.
Family First legislation also seeks to reduce the use of congregate care and group
care for children and emphasizes family foster homes. With limited exceptions, the
federal government will not reimburse states for children in congregate care
8 1 Introduction to Child Welfare Practice
facilities for more than 2 weeks. The only approved setting is “qualified residential
treatment programs” which provide trauma-informed care with registered or licensed
professional staff. There are additional limitations on the setting including that the
number of children in the placement should be no more than six and there must be
formal assessments of a child within 30 days of placement to determine whether a
child’s needs can be met by family, a family foster home, or another setting.
(continued)
10 1 Introduction to Child Welfare Practice
The Black Lives Matter Protest is grounded in social work practice and
social work action. Institutional and systemic racial equity offers social work-
ers an opportunity to expand its body of work founded on the principles of
protest, resistance and reform. It is a call to action for child welfare workers
to examine their implicit biases about families of color and to be intentional
of improving permanency outcomes for all families. For times such as this,
child welfare workers cannot be part of the problem. The greater mandate is
for child welfare workers to be part of the solution.
While African American children and American Indian children are overrepre-
sented in child welfare systems, some groups are underrepresented. White children
make up 50% of the population yet are only 44% of the children in foster care
(USDHHS, 2020; Child Trends, 2018). Nationally, the proportion of Asian-
American and Hispanic children involved in child welfare is lower than their pro-
portion in the population. There is not a general consensus about why there is such
underrepresentation; and in some geographic areas, the national trends do not match
what is occurring at the state and community levels. In some states and in some
communities, Hispanic children are overrepresented. As such, it is recommended
that without knowing the local context, one should not assume that there are no
disparities for Hispanic children.
Attempts through legislation to address the racial disparities are presented below;
however, child welfare practices and protocols at the agency, team, and individual
level can also play a role in reducing racial disparities and racism in child welfare.
Throughout the textbook, information will be included about factors that contribute
to disparities as well as child welfare professionals’ responsibilities for reducing
racial disparities and promoting racial equity.
Soon after the enactment of CAPTA, it became readily apparent that American
Indian and Alaskan Native children were disproportionally removed from their fam-
ilies and placed with non-American Indian families. There were grave concerns that
this not only was detrimental to the individual children but also had the potential to
damage the passing of culture down to the younger generations. The Indian Child
Welfare Act of 1978 (ICWA) was designed “...to protect the best interest of Indian
Children and to promote the stability and security of Indian tribes and families by
the establishment of minimum Federal standards for the removal of Indian children
and placement of such children in homes which will reflect the unique values of
Indian culture, and by providing for assistance to Indian tribes in the operation of
child and family service programs”(25 U.S. C. 1902; Pub. L. 95–608, § 3, Nov. 8,
1978, 92 Stat. 3069). ICWA outlined guidelines and minimum standards for states
in how to handle cases of child maltreatment and adoption of native children.
Federal Child Welfare Policies Addressing Racial and Ethnic Disparities 11
1
All names and other personal identifiers in cases and examples throughout this book have
been changed to protect privacy and confidentiality.
12 1 Introduction to Child Welfare Practice
The goal of the Multiethnic Placement Act was to reduce delays in permanent place-
ment of children, specifically with children of color. The legislation was created to
address (1) the practice of children being placed in foster or adoptive parents of the
same race (“race matching”) and (2) the practices that created a shortage of foster
and adoptive parents who were minorities. With these practices, minority children
frequently languished in care. Additionally, with “race matching” children in place-
ment with a foster parent whose race was different could be bonded with the family,
and an agency would move them to a different placement that was with foster par-
ents of the same race as the child without consideration of the attachment to the
family and the best interest of the child.
The provisions of MEPA prohibit agencies from delaying or denying a foster
care or adoption placement due to the parent’s or child’s race, color, or national
origin. However, the legislation allows agencies to consider a child’s culture, eth-
nicity, and race when determining a placement. Thus, race, color, and national
origin could be one factor in a decision to place a child in a foster or adoptive
home, but it could not be the only factor. As a part of MEPA, states were required
to recruit diverse foster and adoptive families that reflected the demographics of
children in the state. The requirements of MEPA were necessary for states receiv-
ing federal funding. The Interethnic Placement Act (IEPA) amended MEPA, clari-
fying language about cultural considerations. It specified that race, color, or
national origin could not be used in any placement decisions. It added an excep-
tion in individual cases where it could be demonstrated that considering race,
color, or national origin was in a certain child’s best interest. Additionally, the
legislation added fines for states which do not follow IEPA guidelines with regard
to making placement decisions. It is important to note that Native American chil-
dren are not covered by MEPA/IEPA, rather they are covered by the Indian Child
Welfare Act.
MEPA/IEPA has not been as successful as hoped. In part, this because of there
was a misconception that “race matching” was the cause of children of color
remaining in care, and by removing the practice, White families would adopt the
children of color who needed home. The legislation did not impact the length of
time that children of color were in out-of-home placement. Some critics of MEPA/
IEPA have stressed that there has been inadequate emphasis on the provisions
about recruiting diverse foster and adoptive families. There is also the recognition
that people of color face additional barriers when seeking to adopt a child; thus,
there may be more people interested in adopting children who have been
unable to do.
Goals of Child Welfare 13
Safety
The goal of safety is to have children not abused or neglected and, as possible, to
keep them safe in their home. A child is safe when there is no threat of danger, or if
there is a threat of danger, there are sufficient safeguards in place to mitigate the
threat and protect the child. When considering if the goal of safety is met, child
welfare practice considers the response of the child protection services agency in
responding to the report, assessing the family, and providing services.
Permanency
Well-Being
In 2012, The Children’s Bureau as part of the US Department of Health and Human
Services Administration on Children, Youth and Families added well-being as a
goal of child welfare. The memo explained: “The Administration on Children,
Youth and Families (ACYF) is focused on promoting the social and emotional well-
being of children and youth who have experienced maltreatment and are receiving
child welfare services. To focus on social and emotional well-being is to attend to
children’s behavioral, emotional and social functioning – those skills, capacities,
and characteristics that enable young people to understand and navigate their world
in healthy, positive ways. While it is important to consider the overall well-being of
children who have experienced abuse and neglect, a focus on the social and emo-
tional aspects of well-being can significantly improve outcomes for these children
while they are receiving child welfare services and after their cases have closed.”
(p. 1) Well-being includes physical health and development as well as cognitive,
behavioral/emotional, and social functioning. Consistently, there are concerns about
assessing well-being as it is not as straightforward as safety and permanency.
the case manager reflected that he understood why the young man did not clean
the apartment. The cost of a vacuum was great, and the apartment, including
the carpet, was in poor condition before the youth moved into it. It was logical
for the youth not to clean the floor considering that the apartment was com-
pletely rundown. Many of the homes that I visited had problems. I frequently
heard clients complain about their “slumlords” and a litany of problems with
where they lived. Landlords would not repair the properties. In some cases,
health and safety were issues. Numerous homes had problems with mold which
caused breathing problems for those living there. In one apartment with a bro-
ken window lock that repeatedly had been reported to a landlord, someone had
been able to break into and burglarize the apartment. I learned to empathize
with people living in poverty and not quickly judge the conditions. Nothing
prepared me for the first time I saw poverty in a person’s home. While it no
longer shocks me, I continue to have the range of feelings when I see people
living in poverty where their basic needs are not met. I am upset that people
live in homes where conditions threaten their safety and health. I am angry that
landlords do not maintain their properties. I am frustrated that families struggle
and there is not enough support. I am grateful that I did not know such condi-
tions as a child. I am hopeful that my work can help families escape poverty
and children live in an environment where they can thrive.
If all child maltreatment were prevented, child welfare professionals would be out
of work. While we remain a long way from preventing all child maltreatment, the
importance of prevention is increasingly recognized. This is the case in the federal
legislation Family First that priorities prevention for states. Child welfare systems
do not have to wait for abuse and neglect to occur to assist children and families.
There is ample evidence that it is cost effective to prevent child maltreatment rather
than dealing with its aftermath. A full argument and details about prevention are
discussed in depth in Chap. 7; however, throughout the entire textbook, it is impor-
tant to carry a prevention lens. Child welfare professionals have the obligation to
work to prevent child maltreatment.
Child maltreatment is multi-faceted and consists of more than just stopping
abuse and neglect occurring in the first place. While preventing maltreatment from
occurring definitely is part of prevention efforts, it is also important to prevent it
from re-occurring and to mitigate its harmful effects. Making sure that children who
have been abused and/or neglected are safe from future maltreatment is part of child
maltreatment prevention. Additionally, child maltreatment prevention efforts
attempt to reduce the likelihood of poor outcomes due to maltreatment. Often this is
done through various interventions. Prevention efforts, as will be discussed in Chap.
7, take place at multiple levels and may be universal, selective, or targeted.
16 1 Introduction to Child Welfare Practice
Protective Factors
Working in child welfare provides the opportunity to help children and families.
Professionals in the field have the ability to literally save lives and change the life
trajectory of some of the most vulnerable people in society: children. However, the
high rates of turnover suggest that not everyone who enters the child welfare field
was prepared for the work. Attempts to reduce this turnover often target improved
training. This book is designed to educate people about what is necessary to under-
stand in child welfare so that they can be successful and help children and families.
Not everyone would make a good child welfare professional. Skills can be taught as
can protocols and procedures; however, some people are better suited than others to
work in child welfare. The Vermont Department for Children and Families (n.d.)
identifies the following characteristics of a successful child welfare work: a positive
attitude and sense of humor, the ability to maintain a healthy balance between per-
sonal and professional life, the ability to work with clients and achieve positive
outcomes, good communication, organization, critical thinking, problem solving,
and time management skills, professional commitment to clients, resilience, flexi-
bility, and high energy, realistic expectations about the challenges of the work, and
the willingness to reflect on own work and learn from others. Many of these charac-
teristics are consistent with social work skills, which is why some child welfare
systems require degrees in social work.
Professional Responsibilities
While there may be different titles and responsibilities, child welfare professionals
work with children and families to ensure children’s safety, permanency, and well-
being. Frontline child welfare workers are largely divided into two categories: child
protection investigators (CPIs) and case managers. CPIs have the responsibility of
Child Welfare Practice as a Profession 17
Mandates
There are multiple levels of mandates, policies, and procedures that child welfare
professionals must follow. Federal legislation is the overarching policy under which
states have specific legislation. There are also agencies policies and guidelines and
protocols at the individual unit level. These mandates are all designed to protect
children. Mandates outline timelines and requirements for working with children
and families. Child welfare professionals must know and follow the mandates in the
jurisdictions in which they work. Some states and child welfare agencies have very
specific and extensive policies, forms, and procedures to follow to ensure
testify in front of the state legislature over ten times to influence three significant
bills related to a college tuition waiver, car insurance, and housing and mental
health services for foster youth. My history in foster care was influential in these
efforts, as it allowed me to directly use my voice informed by personal experi-
ence to influence the system. It is a privilege to use my voice on behalf of others,
giving a seat to all youth involved in the child welfare system who will follow.
Although my advocacy work directly leverages my own personal history,
my role as a social worker is informed not just by experience but also by
theory, research, and professional knowledge and standards. My education
and professional experience have created a third transition, one where I moved
from a youth advocate to a child welfare professional. It is important to men-
tion that I have been mentored by many experienced social workers, and I
would not have developed into a competent professional without their guid-
ance and wisdom. I am looking forward to growing in the field through ongo-
ing professional experience. I look forward to my next transition – one where
I can use my experience and knowledge to prepare the next generation of
social workers who too are passionate about creating positive change.
The work child welfare professionals do demands a wide range of skills. This is in
part due to the breadth of the positions and the high variability among cases. There
are many concrete skills that child welfare professionals must possess to be success-
ful in securing the safety, permanency, and well-being of children. Child welfare
workers must possess oral and written communication skills so that they work with
children, families, and colleagues. Listening without judgment is central to all of
this. Child welfare professionals need to be able to interview, document interac-
tions, and create reports. They also need to be able to talk with people, often in set-
tings where there are great emotions. Child welfare professionals need to be able to
work well with people and be part of a team. They need to be able to deescalate
potentially volatile situations. Child welfare professionals need to be able to think
quickly and be creative in their problem solving. Fortunately, the skills required in
child welfare work can be taught and refined.
Child welfare professionals should use empathy within their work. Empathy is the
ability to understand others’ experiences while effectively regulating one’s emo-
tions and maintaining health boundaries and self-other awareness (Gerdes et al.,
2010). Empathy is a physiological, emotional, and cognitive process that involves
understanding of others’ experiences, thoughts, and feelings.
Empathy is a critical skill for child welfare professionals working with children
and families who may have very different beliefs and experiences than they do.
These differences can lead to misunderstanding and mistreatment and potentially
impact case outcomes. This trait and skill is discussed in more depth in Chap. 6 as
it relates to developing rapport and relationships with children and families. It is
important to understand empathy and its components to better understand the pro-
cess of empathy. Empathy is part of our human biology and social interactions. It is
a complex process that involves physiological responses, cognitive processes, and
behaviors (Segal et al., 2017). Researchers have identified five components that
together contribute to the full scope of empathy: affective response, self-other
awareness, perspective-taking, affective mentalizing, and emotion regulation.
The brain includes neurological pathways that are capable of physiologically
simulating the experiences of others. Often referred to as “mirroring,” this ability is
unconscious, automatic, and involuntary. For example, if a person starts crying in
front of us, even if we do not understand why, we too may feel like crying – not
because we are sad, but because we are mirroring what the other person is doing
behaviorally. Affective sharing can run through all types of emptions (e.g., happy,
sad) as well as physical sensations (e.g., feeling pain when watching another person
being physically hurt).
Once the affective response occurs, individuals need to recognize the difference
between the experiences of another person from our own or have a self-other aware-
ness. We may feel like crying (as in the example above), but it is the other person’s
20 1 Introduction to Child Welfare Practice
experience and not our own, and it is important to recognize this difference in expe-
rience. By acknowledging that the emotions are different moves the empathic
response into a cognitive, conscious place.
Assuming that one successfully mirrors and then processes the affective response
to understand that it belongs to the other person, it becomes possible to cognitively
process what it might be like to personally experience the experiences of another or
perspective-take. This is what we commonly refer to as “stepping into the shoes of
another.” Further, affective mentalizing is the process of cognitively weighing
someone else’s emotional response or state. We assess others’ emotional states
through their facial expressions, body language, and/or words. Finally, emotion
regulation helps us to move through these affective and cognitive processes without
becoming overwhelmed or swept up into someone else’s emotions. This is the abil-
ity to sense another’s feelings without becoming overwhelmed by the intensity of
their experience. Understanding empathy and how it is manifested, particularly in a
client-professional relationship, is critical to relationship development and mainte-
nance and ensuring the client has adequate support and services. Without empathy,
workers may become frustrated with the children and parents they work with when
they don’t fully understand where a family is coming from, what has led them to
their current situation, or what feelings and thoughts surrounding their circum-
stances (Mullins, 2011). Further, burnout is common given the everyday profes-
sional stressors child welfare professionals are exposed to. However, empathy has
been shown to be a buffer in some cases for burnout among social workers, possibly
because of one’s ability to regulate emotions, see the self apart from another, and
perspective-taking (Wagaman et al., 2015).
Practice Highlight
Understanding Trauma Using Empathy in Child Welfare
Work with Biological Parents
Child welfare professionals serve children Empathy is a critical skill in child
(and families) who have experienced welfare practice; however, many
trauma. A traumatic event is one that is overlook the importance of using
dangerous and frightening and that poses empathy when working with bio-
a threat to a person’s life or body. Traumas logical parents.
frequently experienced by children who Child welfare professionals may
come to the attention of child protection have negative perceptions of par-
services include maltreatment, neglect, ents involved in the child welfare
sudden loss of a loved one, removal from system, which may be reflected in
their families, family violence, commu- value judgments in their practice.
nity violence, illnesses, serious accidents, The parents’ perception of the child
poverty, homelessness, or exposure to welfare professional’s lack of
someone with a substance use disorder. understanding and ability to empa-
Someone who experiences trauma can thize with their circumstances can
have a wide range of responses as they impact service implementation and
process the trauma. A person’s response the success of family interventions.
can depend on various factors including
Child Welfare Practice as a Profession 21
Racial and ethnic disparities are well documented within child welfare. Professionals
working in child welfare settings must be cognizant of their potential role in per-
petuating the inequalities and disparities through biased decision making. Broadly,
child welfare professionals must be aware of their biases and how they impact their
22 1 Introduction to Child Welfare Practice
work with children and families. Biases extend beyond race and ethnicity; other
biases may include beliefs about a wide range of other characteristics such as age,
family structure, marital status, nationality, gender, sexual orientation, and religion.
Personal beliefs and biases can impact practice if they are unchecked. A starting
place in ensuring biases do not negatively impact child welfare practice is for work-
ers to understand their personal beliefs and identify where they could be biased.
Ensuring that workers continue to check their biases at every interaction and reflect
on their thoughts and behaviors also helps improve practices. As one develops into
a child welfare professional and gains more experience, one will also learn more
about the self, beliefs, and how they might play a role in interactions with children
and families. Being honest, reflective, and acknowledging bias, along with a genu-
ine effort to make changes, is a good starting point.
This text is divided into 12 chapters that are described below. Within each chapter,
there is information based on the latest research available. Additionally, there are
sidebars that include case studies and experiences from the field. These are included
to provide real-life examples of what child welfare professionals experience.
Additionally, key information and definitions are highlighted in sidebars. At the
conclusion of each chapter is a section to assess understanding and a list of addi-
tional resources. Through answering these questions, readers can apply what they
learned in the chapters and demonstrate understanding of the material.
Chapter 2 describes how the child welfare system works and the various steps
throughout the life of a case in child welfare, including intake, investigations, place-
ment, and adoption. It includes information about various roles within child protec-
tion, how to navigate the system, and who some of the key players are in the child
welfare system. The chapter explores the importance of working in teams both
within child welfare and across systems. It also provides an overview of preparing
for and testifying in court.
Chapter 3 focuses on introducing information about normative physical, social-
emotional, and cognitive development as well as how this development is inter-
rupted and altered as a result of trauma associated with child maltreatment. The
chapter outlines several domains of normative development and behavior as it
relates to a child’s physical and social environment and key caregiver responsibili-
ties and nurturing. The chapter describes the family life cycle, attachment and bond-
ing, and relationships and describes the research regarding promoting child and
adolescent well-being. The chapter also presents parenting styles, discipline, and
what the research concludes about healthy and unhealthy parenting and its short-
term and long-term implications.
Chapter 4 provides in-depth descriptions of the different types of child abuse and
neglect: physical abuse, sexual abuse, psychological and emotional abuse, and
neglect (physical, educational, emotional, and medical). In addition, it describes
what is known about the short-term and long-term consequences of each type of
maltreatment. The chapter discusses how these various types of abuse and neglect
can be assessed in various contexts using specific tools and knowledge. Information
about important cultural considerations in the identification and assessment of vari-
ous types of child maltreatment is also included.
Chapter 5 describes trauma-informed practice broadly and applies this frame-
work to child welfare practice. It will present how trauma is defined, how it impacts
one’s development, and how we can use a trauma-informed approach to reducing
the impact of trauma on development and child and adult functioning. The chapter
provides information about what is known in the research about adverse childhood
experiences (ACEs) and how pervasive and diverse trauma experiences can be. The
chapter also presents information about what is known about trauma-informed
approaches to prevention and treatment of experiences of child maltreatment.
24 1 Introduction to Child Welfare Practice
Conclusion
Acknowledgments The authors thank Breanna M. Carpenter, LMSW, MPA; Nicole Kim,
MSSW; and Terry A. Solomon, PhD, for their contributions to Chap. 1.
26 1 Introduction to Child Welfare Practice
Discussion Questions
1. Why is child maltreatment considered a major public health concern?
2. What are the economic impacts of child maltreatment?
3. How has society’s view of child maltreatment and child welfare changed in the
last century?
4. What are the reasons for racial disparities and disproportionality in child welfare?
5. What are the three goals of child welfare? How are they related and how are they
different?
Suggested Activities
1. Read the Miami Herald’s investigative report “Innocents Lost” about how child
welfare policies can impact child maltreatment: https://media.miamiherald.com/
static/media/projects/2014/innocents-lost/
2. Visit the University of Minnesota’s Center for Advanced Studies in Child Welfare
(https://cascw.umn.edu/) and view video: “Child Protection Work in Minnesota:
A Realistic Job Preview” and read other resources around professional develop-
ment as a child welfare worker. Write a reflection about how you see yourself in
a child welfare role. Ask yourself about how your experiences, interests, and
training have prepared you for this role. Explore what role you would like to
serve in child welfare and what you may need to do to get there.
3. Go online to see if your state has a child fatalities dashboard. For example,
see South Carolina’s: http://reports.dss.sc.gov/SSRSReportServer/Pages/
ReportViewer.aspx?%2fChild+Fatalities
Look at the child deaths in the state and identify trends for the state you live in
(i.e., age of children, causes of death, circumstances, etc.)
4. Access the Kempe et al. (1962) article from your institution’s library. Consider
ways that it is relevant today and ways that it may be outdated. Discuss with a
peer, professor, or field instructor.
Kempe, C. H., Silverman, F. N., Steele, B. F., Droegemueller, W., & Silver,
H. K. (1962). The battered-child syndrome. Journal of American Medical
Association, 181(1), 17–24. Available: https://www.kempe.org/wp-content/
uploads/2015/01/The_Battered_Child_Syndrome.pdf
5. Read Klika, et al. (2020). Identify the amount of money that your state is spend-
ing on child maltreatment. Write an essay your thoughts about how much money
is being spent.
Klika, J. B., Rosenzweig, J., & Merrick, M. (2020). Economic Burden of
Known Cases of Child Maltreatment from 2018 in Each State. Child and
Adolescent Social Work Journal, 37(3), 227–234. (Available: https://rdcu.
be/cbo5D).
Additional Resources
American Professional Society on the Abuse of Children: https://www.apsac.org/
Child Welfare Information Gateway. (2018). What is child welfare? A guide for
educators. Washington, DC: U.S. Department of Health and Human Services,
Children’s Bureau. https://www.childwelfare.gov/pubs/cw-educators/
References 27
Child Welfare Information Gateway. (2013). How the child welfare system works.
Washington, DC: U.S. Department of Health and Human Services, Children’s
Bureau. https://www.childwelfare.gov/pubs/factsheets/cpswork/
Child Welfare Information Gateway. (2013). Understanding child welfare and the
courts. Washington, DC: U.S. Department of Health and Human Services,
Children’s Bureau. https://www.childwelfare.gov/pubPDFs/cwandcourts.pdf
Child Welfare Information Gateway. (2019). Major Federal legislation concerned
with child protection, child welfare, and adoption. Washington, DC:
U.S. Department of Health and Human Services, Children’s Bureau. https://
www.childwelfare.gov/pubs/otherpubs/majorfedlegis/
National Association of Social Workers, Standards for Social Work Practice in
Child Welfare. https://www.socialworkers.org/LinkClick.aspx?fileticket=zV1
G_96nWoI%3D&portalid=0
Child Welfare Information Gateway, Multidisciplinary Teams: https://www.
childwelfare.gov/topics/responding/iia/investigation/multidisciplinary/
Child Welfare Information Gateway, Child and Family Well-being: https://www.
childwelfare.gov/topics/systemwide/well-being/
Child’s Bureau (2014). Integrating safety, permanency and well-being series.
https://www.acf.hhs.gov/cb/resource/well-being-series
Child and Family Services Review, CFSR Information Portal. https://www.cfsrpor-
tal.acf.hhs.gov/
Children’s Bureau, Child & Family Services (CFSRs). https://www.acf.hhs.gov/cb/
monitoring/child-family-services-reviews
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Wildeman, C., Emanuel, N., Leventhal, J. M., Putnam-Hornstein, E., Waldfogel, J., & Lee,
H. (2014). The prevalence of confirmed maltreatment among US children, 2004 to 2011. JAMA
Pediatrics, 168(8), 706–713. https://doi.org/10.1001/jamapediatrics.2014.410
World Health Organization. (2020). Child maltreatment. https://www.who.int/news-room/
fact-sheets/detail/child-maltreatment
Chapter 2
How the Child Welfare System Works
Introduction
The child welfare system is simultaneously a simple and complex system. At the
core, the system seeks to ensure the safety, permanency, and well-being of children.
A child and family often enter the child welfare system when someone makes a
report to child protective services about concerns about abuse or neglect. This
begins a case in the system, which will follow a prescribed route based on assess-
ments of risk and safety. There are different child welfare professionals who will be
involved across the life of a case. These professionals work with other professional
partners (e.g., law enforcement, mental health or substance abuse counselors,
healthcare professionals) to best serve the child and family. The courts oversee
cases and ensure that children’s and parents’ rights are protected.
There is a wide variety of ways child welfare systems are set up in the United States.
At the most foundational level, there are child protective investigators and depen-
dency case managers (also called ongoing case managers, foster care case manag-
ers, and permanency workers). Together, the child protection investigators and case
managers are considered “frontline” workers. They are the ones interacting with
children and families daily.
A child welfare agency becomes involved with a child and family because they
are alerted through a report. This can be done through the hotline or an online
reporting system. A concerned person, perhaps a teacher, nurse, neighbor, or family
member, reports concerns about the safety of a child. In some cases, the caregiver
may also contact a child welfare agency requesting assistance. The report includes
basic information about the child and caregivers as well as the situation. At this
point, the report may be “screened in” if there is enough information to investigate
and the definitions of maltreatment have been met. Figure 2.1 explores how cases
progress.
Child protection investigators are assigned cases that are “screened in” by the
hotline. As their title suggests, they investigate the allegations of maltreatment.
They interview the relevant people and assess the home environment. Along with
their team and the courts, they make a determination of children’s safety and of the
substantiation of the report of maltreatment. After the determination of maltreat-
ment has been determined, cases are assigned to dependency case managers, and the
child protection investigator’s role is complete. Dependency case managers work
with children and families to work toward the case plan goals.
While cases are assigned to specific workers, a child welfare professional does
not work in isolation. There is a team with a hierarchical structure that is in place to
ensure the best decisions are made and multiple people sign off on cases. Supervisors
review cases. Many child welfare agencies use a multidisciplinary team, sometimes
called Child Protection Teams, to assess cases and conduct further investigation.
These multidisciplinary teams are typically medically directed and work closely
with law enforcement and the child welfare agency for assessment of maltreatment
and psychological and medical evaluations. Members of the team conduct forensic
interviews and as necessary provide expert court testimony. Multidisciplinary teams
play a large role in providing perspectives from various experts, using a trauma-
informed approach to court involvement, and improving outcomes (Bruns et al.,
2012; Ezell et al., 2018; Herbert & Bromfield, 2019; Zinn & Orlebeke, 2017).
Despite the benefits of across system collaboration among child welfare and the
juvenile court, there is often a disconnect with values, purpose, and process (Ellett
& Steib, 2005).
Special court processes and units have also been created to address specialized
cases involving substance abuse (e.g., family drug court) and young children (e.g.,
Safe Baby Court Team). These specialized programs have been shown to be effec-
tive in improving permanency outcomes (i.e., reunification) and accessing services
for children and caregivers (Bruns et al., 2012; Chuang et al, 2012).
With the knowledge that infants and young children are more vulnerable to child
maltreatment and what is known about this age being an important period for devel-
opment, variations of “Baby Court” have been implemented in states and jurisdic-
tions across the United States. The approach typically uses one that minimizes
trauma for parents and children by enhancing collaboration in the courts, child wel-
fare, and community settings to reduce time in care and maximizing success in
reunification and permanency (Casanueva et al., 2019; Zero to Three, 2017). These
programs provide training, leadership development, and service coordination with
community partners. Studies have shown these programs to be more effective
in reducing costs, time, and improving child welfare and court process outcomes
(Zero to Three, 2017).
Current Child Welfare System Description 31
Practice Conversation
A Call to the Child Abuse and Neglect Hotline
As discussed, there are several reasons someone might call the hotline to
report child abuse and neglect. Many of these reports come from teachers and
other school officials, medical professional, neighbors, family members, and
sometimes strangers. Here is an example an excerpt of a report made by a
child’s teacher.1
Hotline Operator: Thank you for calling the child abuse and neglect hotline,
do you have a report to make?
Caller: Yes, I do.
Hotline Operator: First, I would like to tell you that you may remain anony-
mous on this call, however, it is important for you to ensure you honestly
respond to all of my questions and provide as much information as possible.
If you choose to disclose your identity or relationship with the child, your
identity will remain confidential. The child welfare agency has protocol that
allows them to evaluate this information to make a determination about inves-
tigating the report further.
Caller: OK.
Hotline Operator: Can you tell me first, in what capacity you know the child?
Caller: I am his teacher.
Hotline Operator: OK. Can you tell me about the child and what you saw or
heard that leads you to believe there has been possible abuse or neglect?
Caller: Yes. Juwan is in my 2nd grade class. He is 8 years old. He came to
school today with bruising around his wrists and upper arm. He was wearing
a sweatshirt when he arrived to school, but took it off with a t-shirt under-
neath. That is when I noticed the bruising and at our mid-morning break, I
asked him about what happened to cause the bruising. He told me that he was
playing with his sister and they were making too much noise. His father
grabbed him by the arm and dragged him to his room while he yelled at him.
Hotline Operator: Can you tell me more about what the bruises looked like
and where they were located?
Caller: I noticed mostly dark red bruises on his upper right arm and around
both of his wrists. When I asked him about what happened, at first he said
nothing was wrong, that nothing happened. When I told him I was concerned,
he started to cry and told me what happened. He said his father yells a lot and
he is afraid what will happen if he tells.
1
All names and other personal identifiers in cases and examples throughout this book have
been changed to protect privacy and confidentiality.
Current Child Welfare System Description 33
Hotline Operator: Can you tell me a bit more about the family – who lives
in the home, about other children?
Caller: The child lives with both of his parents and 2 younger siblings, ages
6 and 2.
Hotline Operator: OK, thank you. We will follow up with additional ques-
tions as the investigator is assigned to the case. Before we get off the phone, I
need some more information, including your contact information…
Intake
A report to child protection services is the beginning of the process. Reports can be
made to the hotline or online and include basic information about the child and fam-
ily as well as the allegations of maltreatment. The report is assessed by a child
welfare professional and either screened out or screened in. Cases are screened out
due to having insufficient information or not meeting the criteria of maltreatment.
For cases that are screened in, the next step is an investigation by a child protection
investigator. After the investigation process, maltreatment can be substantiated or
unsubstantiated. When the maltreatment is unsubstantiated, families can be referred
to voluntary services. With a substantiated case, the investigator’s assessments of
risk and safety determine if the child can remain in the home to receive in-home
services or if the child should be removed from the home and placed in an out-of-
home placement. For children who are removed from their caregivers, there is a
shelter hearing where a judge determines the course of action for the child.
Case Management
Once the investigation is over and the children become legally dependent and
involved with the child welfare system, the case is transferred to a case manager
who will work with the child and family with the goals of safety, permanency, and
well-being. This is done through development of a case plan which outlines what
parents must accomplish before the case can be closed. Case plans are individual-
ized to the circumstances of the family, taking in children’s needs. Chapter 6
describes the processes of engagement children and families and details about how
child welfare professionals work with children and families. Chapter 11 discusses
how child welfare professionals can best serve special populations. The courts
review the progress of the case plan on a regular basis. There are timelines deter-
mined by legislation that dictate the process.
A case is closed when a child is reunified with their caregivers, which happens in
a majority of cases. When reunification is not possible, parental rights may be
34 2 How the Child Welfare System Works
medical). Even without a children’s advocacy center, some child welfare agencies
and law enforcement departments work well together and create a memorandum of
understanding that documents how the systems will work together on cases.
Unfortunately, sometimes the two systems do not work well together due to the dif-
ferent perspectives and fears. Law enforcement may be concerned that child protec-
tive services could potentially destroy evidence or interfere with their ability to
create a case that will get a conviction. Child protective services may worry that law
enforcement may not work with the parents and children in an appropriate manner.
However, when the systems work together, there can be positive outcomes, and the
goal should be to have the systems work together for the common goal of helping
children.
Professional Partners
The child welfare system does not operate in isolation; there are multiple profes-
sionals who interact with the child welfare system. These professions include health
care, law enforcement, legal services, and education. Professionals in mental health,
substance misuse, and intimate partner violence are also involved with children and
families involved in the child welfare system. In Chap. 6, more detailed information
about collaborative practice is presented.
Doctors play a significant role in child welfare through their determining the
likelihood that maltreatment occurred. They ultimately are the ones who determine
if the injury or health concern was due to maltreatment. It must be stressed that
healthcare professionals have a responsibility for identifying neglect and not just
abuse (Keeshin & Dubowitz, 2013). Healthcare professionals’ involvement in cases
is not just about determining maltreatment; they also provide assessments and ongo-
ing treatment for children in care. As will be discussed in Chap. 4, children who
experience maltreatment have high rates of problems with their health. When a
child enters foster care, they should receive a health screening evaluation. If it is
determined that a child needs treatment, they should receive it while they are in
care. In some communities, a medical home model is used. In this best practice, a
child who enters foster care will be assessed and treated by the same team of health-
care professionals throughout their entire involvement in the child welfare system
(Espeleta et al., 2020). Pediatricians have the opportunity to have parenting inter-
ventions delivered in their offices, and there is evidence that this is an effective
strategy (Smith et al., 2020).
Law enforcement frequently collaborates with the child welfare system. As dis-
cussed above, sometimes there are parallel cases where law enforcement conducts
investigations and prosecutes case of child maltreatment. Even when this does not
occur, law enforcement may still be involved in the case. A sheriff’s deputy or police
officer is to be present when a child welfare professional is removing a child from
their parents. Also, in many jurisdictions, child welfare professionals are encour-
aged to have a law enforcement escort when there are concerns about safety during
36 2 How the Child Welfare System Works
home visits. This could be in cases where the caregivers have a documented history
of violence and access to guns. (See Chap. 12 for more information about worker
safety.)
The judicial system is an integral part of child protection. Children are only
removed from their parents’ care with the approval of judges. While the case plans
may be developed by child welfare professionals and the interactions with the chil-
dren and families are with the child welfare professionals, the decisions about chil-
dren’s removals are determined within the courts. As will be presented in Practice
Highlight: Courtroom Players to Know, there are various professionals in legal ser-
vices who play a role in child welfare cases.
The education system and child welfare system have not always worked well
together, but with the passage of the federal legislation Every Student Succeeds Act
in 2015, it became a requirement that school districts and child welfare agencies
have agreements and points of contact to facilitate collaboration and best serving
children. Even before this legislation was passed and there were requirements to
work together, teachers, principals, and school personnel have played important
roles in child welfare as they are frequent mandated reporters. With the growing
awareness of the need for the educational and child welfare systems to work
together, there are more collaborations. Additionally, there are more school systems
that are adopting a trauma-informed approach to education. This is happening at all
levels of school. There may be a particular interest in this at the preschool level as
the beginning of a child’s education is tremendously important (Loomis, 2018). In
early childhood education, there is interest in addressing child mental health and
ensuring optimal development early in life. Early childhood education is starting
may incorporate mental health experts to assist in this process (e.g., Davis
et al., 2020).
Mandatory Reporting
Under CAPTA, each state is required to have mandatory reporting legislation
that outlines who is required to report suspected cases of child maltreatment
to the authorities. Penalties for failure to report can be fines, jail time, or both.
Statutes vary by state. In a few states, legislation specifies any person who
believes that a child is being abused or neglected is required to make a report.
In these states, the profession of the person is not taken into consideration.
Other states require any person who believes that a child is being abused or
neglected is required by state law to make a report but also identifies specific
professions where there is a responsibility to report. The majority of states
have mandatory reporting laws that identify specific professions responsible
for reporting suspected child abuse or neglect. The professions are typically
those where there is high contact with children. Common professions that are
identified by state legislation as mandated reporters include social workers,
school personnel (e.g., teachers, principals), doctors, nurses, healthcare work-
ers, therapists, childcare providers, and law enforcement professionals.
Services 37
Services
There are a wide range of services provided to children and families within the child
welfare system. Referrals can be made to various types of programs including those
addressing employment, housing, mental health, substance misuse, and intimate
partner violence. Details about working with families where there are concerns
about mental health, substance misuse, and intimate partner violence are presented
in Chap. 6. Services should be tailored to the needs of the caregivers, child, or the
family. Some services are optional, while others are required of a case plan. Ideally
services are provided to children and families soon after the maltreatment occurred,
although it must be stressed that interventions can be effective later in life. For
example, there are interventions for adults who were sexual abused as children
(Wilen et al., 2017), which may occur years after the child welfare system was
involved or even if the child sexual abuse had never been known about soon after it
occurred. Regardless of when provided, services ideally will be evidence-based.
Scholars have noted that the evidence-based programs and practices continue to
need to be developed as they play an important role in child maltreatment preven-
tion (Powell, et al., 2015).
38 2 How the Child Welfare System Works
Privatization
Several states have privatized portions of the child welfare systems such that the
child welfare professionals are not state employees. Rather they are employees of
a company or nonprofit. Privatization is when the state contracts with agencies to
provide specific services. In some cases, this could be providing case manage-
ment, licensing foster care placements, and managing group homes. Reduction in
costs and the ability to adapt to local communities’ needs drove the movement
toward privatization. Privatization has had varying levels of success across child
welfare systems. Some have been less successful than others. For example, in the
state of Nebraska, after child welfare services were privatized, there was a reduc-
tion in the availability and quality of services (Hubel et al., 2013). Although the
motivation for the state had been to increase efficiency and cost savings, after
privatization, the states’ costs of child welfare services increased by 27%, and the
private agencies spent over $21 million of their own funds as they tried to fulfill
their contracts with the state. There were many factors that contributed to the
problems of privatization in Nebraska including that there was inadequate plan-
ning in part due to a rushed timeline and the agencies had little experience provid-
ing child welfare services and coordinating contracts of the large scale. Lessons
learned from Nebraska and other states who have had various levels of success
can inform states privatizing their child welfare systems. The trend of privatiza-
tion is continuing.
Privatization 39
But it is HARD to advocate for a child without considering the needs and
the potential of the families in which these children are embedded, especially
when there is NO ONE advocating for a mom that is only barely too old to
qualify for a CASA herself. It is hard not to wonder whether you’re a terrible
CASA for not wanting this toddler to be adopted by the upper-middle-class
foster parents who feed her organic foods, limit screen time, and keep a tight
schedule – and instead wanting to give mom a chance to learn to be a mom
who keeps a schedule, serves vegetables, and calls her sponsor when she’s
feeling the urge to use. It is HARD to testify in court that you agree with a
petition to terminate parental rights after you’ve seen mom weep at every
monthly home visit while asking you whether you’re going to “let them keep
her baby forever.” But I know that it would be even HARDER to leave a court
hearing after advocating for a child to be returned to a home where, yes, there
was a mom who loved her child, but where there were other safety concerns
mom was unable or unwilling to solve.
Now in my fourth year as a CASA, I think I have figured out how to recon-
cile all of these feelings, and that is to be open about the empathy I have for
the parents of children I advocate for – open with caseworkers, with judges,
with my supervisor, and most importantly, with parents. I hug moms. I give
dads my cell phone number and text them updates when I visit their children
in group homes. I make time to sit down with parents before court and explain
that I am not going to recommend reunification today and explain WHY. The
first time I did that, I was terrified that it was going to be awkward, but it
wasn’t any more awkward than any other part of the process. Parents have
always been grateful that I take that time with them, in a system that often
doesn’t tell them much about what’s happening – let alone the reasons behind
it. I have come to terms with the fact that it is not my job to advocate for par-
ents, and I tell parents as much. But I also make sure they understand that my
job is to advocate for their child, to want the best for their child – just like they
do. The vast majority of parents have responded surprisingly well to this.
Now, when my cases end – and no matter how they end – I know that I treated
parents with dignity and respect, that I stood firm in my role as a child advo-
cate without demonizing or demoralizing parents, and that even when parents
don’t like or agree with me, they believe that I advocated for their child to the
best of my ability. And that I can live with.
There are a number of roles within child welfare practice and depending on the state
and/or jurisdiction, titles may be referred to differently. They typically fall into cat-
egories based on the responsibilities they primarily fulfill. See Table 2.1 for a
Roles in Child Protection and Foster Care 41
Practice Highlight
Courtroom Players to Know
Judge: The judge presides over the courtroom and makes important decisions
about the case, including placement, whether abuse and neglect has occurred,
and permanency. The judge orders services and actions as part of the case.
Children’s representatives: The court may appoint one or all of the follow-
ing child representatives. Each serves a different role, depending on the case;
however, all may be appointed as well depending on the need. Whether these
individuals are a party to the case depends on state statues, which will dictate
whether the child welfare professional is required to provide information
about the case.
Attorney: A child’s attorney represents the child and advocates for their
desires. The attorney also provides information about the case and the
proceedings.
44 2 How the Child Welfare System Works
One of the most challenging parts about being a child welfare professional is having
to manage the legal requirements and maintaining relationships with individuals
involved with the legal side of child welfare work. See Fig. 2.2 for an overview of
the typical flow of a dependency case. For example, understanding the legal system,
ensuring legal requirements, communicating with legal personnel, and testifying are
some of the most difficult parts of being in child welfare as a caseworker. There are
a number of lawyers, a judge, volunteers (e.g., Court Appointed Special Advocates
[CASAs], mentors), and other individuals involved with each case and specific
timelines, dates, and laws to adhere to. These individuals and legal statutes may
Navigating the Dependency Court System 45
Adjudication hearing
vary by state and jurisdiction and child welfare professionals must understand
where they practice. One way to better understand the individuals and statutes is to
spend time at the dependency court to observe different types of hearings and differ-
ent court personnel.
46 2 How the Child Welfare System Works
Practice Highlight
Types of Hearings and the Child Welfare Professional’s Role
Protective/Dispositional Hearing: The court determines whether the parents
are able, willing and fit to parent the child. The court will also determine
whether it is in the child’s best interest to be found “dependent” or a ward of
the court, and whether the child can remain home, return home at the hearing,
or placed under the care of another person. At this hearing, the child welfare
professional should be prepared to discuss:
• Why the child cannot be returned home today
• Parameters for visitation with parents and/or siblings (no visitation, fre-
quency, and duration) and recommendations
• Specific services offered to or engaged in by the parents
• Details concerning evaluations completed with parents, child, caretakers,
and any recommendations
• Details regarding current and/or proposed placement of the child
• Child’s special needs or need for service
• Details about concurrent permanency planning
Review or Permanency Hearings: The court reviews evidence on the prog-
ress made toward returning a child home. If it appears that the parents are not
working to correct the conditions necessary for reunification, the court reviews
other permanency options. The child welfare professional should prepare and
submit the most recent court report and/or service plan to the court and all
parties prior to the hearing. At these hearings, the child welfare professional
should be prepared to discuss:
• Why the child cannot be returned home today
• How the services in the case plan are related to the conditions that required
court intervention are being corrected
• Specific services offered to parents to correct conditions and whether ser-
vices are being completed or not
• History of child’s placement (number, length of time, provider, and reason
for change)
• Child’s special needs or need for service
• Details about concurrent permanency planning
• Parameters for visitation with parents and/or siblings (no visitation, fre-
quency and duration) and recommendations
• Any recommendations regarding permanency and/or placement
Contested Hearings on Motions: The party making the motion has the bur-
den of persuading the court to take action described in a motion between
review hearings. The evidence needed might involve testimony. Some exam-
ples of such hearings include motions for visits, return home, motions to
extend, or vacate an order of protection.
Navigating the Dependency Court System 47
Status Reports: These reports are given at any state of the proceedings or
hearings and typically involve a legal matter such as status on service prog-
ress, compliance with a court order, visitation, etc.
Termination of Parental Rights: This hearing occurs once a decision at a
review hearing has been made to change the case plan goal to terminate
parental rights and pursue adoption. This is done when it deemed that a child
cannot return to their parents’ care and a need for a permanent goal is in
place. Termination is typically a multistep process. Although any party to the
case can file for termination of parental rights, it is typically the attorneys
representing the child welfare agency that will file the motion, once they
have evidence that reunification is not possible, that the parents have not
ameliorated the circumstances that brought the child into care (e.g., com-
pleted services, etc.), and determined that termination is in the best interest
of the child. There must be “clear and convincing” evidence as the burden of
proof in this case, and there may be stricter rules of evidence. Child welfare
professionals should be prepared to provide documentation and testimony
related to:
• What the circumstances were that brought the children into care, requiring
court intervention and the impact it has had on the child’s welfare
• Documentation of services offered and engaged in by each parent along
with progress with such services
• Details concerning evaluations for parents and children and
recommendations
• Details concerning visitations between parent and child
• Details concerning child’s current placement
• Child’s special needs and/or need for services
• Child’s relationship with each parent
Family Conference: The family conference is more of a meeting than a hear-
ing and is designed to save time with have all the parties gathering to review
the case plan, problem solve, and discuss services. In addition to providing the
most recent case/service plan, the child welfare professional should also be
prepared to discuss:
• The reason the child cannot return home today
• Family strengths and needs and what services could be provided to improve
circumstances that brought the child into care
• Efforts to locate parents and assessing their service needs
• Child’s special needs and needs for services
• Details regarding visitation with parents and siblings
48 2 How the Child Welfare System Works
Testifying in court can be a stressful experience for anyone, under any circum-
stances. However, experts say that if witnesses are honest and prepared for the ques-
tions they will be asked, they will typically experience less stress during their
testimony. Most child welfare agencies provide training on the dependency court
process and how to testify for new child welfare professionals. Some also provide
an opportunity to practice testifying in a mock court room or using language typi-
cally used in testifying.
There are often a number of individuals present in the courtroom during hear-
ings. Depending on the type and purpose of the hearing, child welfare professionals
may be required to provide testimony. Proceedings are not like they are on televi-
sion or the movies. At the beginning of a hearing, the parties (those who are part of
the case, such as attorneys, parents, etc.) and other attendees gather in the court-
room. When the judge enters the room, all parties must stand until the judge gives
permission to sit. In most cases, the person who is talking will stand when talking
to the judge or “the court.” The person talking will address the court and not other
parties when providing information or
an argument. These are formal hear-
ings and judges often have varying Practice Tip
styles and rules for their courtroom. Preparing for Court
For example, some judges only allow Depending on their position, child
the attorneys to answer questions, welfare professionals will spend vary-
whereas others allow comments and ing amounts of time in court. To pre-
questions from their clients and/or pare for court, child welfare
guests in the gallery. Typically, the professionals should:
judge will state the purpose for the • Know the history of the case.
hearing and allow the parties to offer • Review the service plan prior to the
information and/or evidence, such as court date.
reports. After everyone spoken, the • Know what services have been pro-
judge may enter orders and set a fol- vided, completed, and in progress
low-up hearing date. In the cases where for each parent.
a child welfare professional may need • Bring extra copies of the report/ser-
to testify includes preliminary hearings vice plan to the hearing.
that require them to describe the reason • Be aware of the purpose of the
a child removal from the home is nec- hearing.
essary or during a trial. During a trial, a • Talk to the agency’s attorneys
number of individuals may testify, about any issues or concerns.
including parents, family members, • Discuss the case with supervisor
child welfare professionals and their prior to the hearing.
supervisors, psychologists or other • Bring any necessary documents to
mental health professionals, and pro- court that might be relevant.
fessionals who supervise visits or offer • Communicate and share necessary
services to the parents, child, or reports with all parties prior to the
caregivers. hearing.
Parents’ Rights 49
When preparing to provide testimony, it is helpful to meet with the child welfare
agency’s attorney (e.g., district attorney or state attorney) to review questions to
prepare for and/or anticipate from a parent’s attorney. It is helpful to review the case
file and reports so that the child welfare worker can feel confident in providing
accurate and thorough testimony.
Practice Highlight
Examples of Questions for Caseworkers in Dependency Court Hearings
Caseworkers may be asked questions like the following when they are in court:
• Was the family assessed for services?
• What services were offered?
• What services have been completed?
• Where is the child placed? How long have they been there? Which family
members have been assessed for placement?
• What are the child’s needs (medical, educational, and social-emotional)?
What services are they receiving? Has the child been assessed?
• What is your recommendation regarding a) temporary custody? b) case
plan? c) concurrent permanency plan?
• Are there visits with the parents and/or siblings? Please provide a report of
these visits (e.g., frequency, duration).
to attend and participate in all conferences, meetings, and hearings, unless their
parental rights have been legally terminated. For meetings outside of the court pro-
ceedings, parents may be excluded if it is deemed unsafe. Parents have a right to
understand what is happening in court. It is their attorney’s responsibility to explain
the purpose of each hearing, what is expected of the parent during and outside of the
hearing as it relates to the case, give sound advice to the client, and to be reasonably
responsive to the parent as their client. Parents involved in dependency cases also
have the right to an interpreter if necessary. If a parent speaks a language other than
English and does not understand what is happening, they may request an interpreter
for proceedings and discussions with their attorney and the child welfare agency
representatives. Parents have the right to know what is required so that they may be
reunited with their children and to be provided with the necessary services and sup-
ports in order to complete such tasks outlined by the judge.
Children’s Rights
Similarly, children involved in dependency court cases have rights. They have the
right to go to court, as deemed appropriate by the judge. Although it varies by state,
children 10 years or older have the option to attend court, and their case worker
should inform them of hearings and provide transportation for them to attend.
Children have the right to be involved in their case and provide input on decisions
about placement, services, case planning, and permanency. Children have the right
to stay at their school. The child welfare agency should make arrangements as
required by law to allow the child to remain in their school and arrange for transpor-
tation. Children have a right to visitation with their parents and their siblings. Some
states have specific policies about the frequency and duration of such visits as well.
If not automatically provided, children have the right to an attorney to advocate for
their wishes in court. Some states provide a guardian ad litem, who could be an
attorney or other professional to advocate for their best interests; however, an attor-
ney appointed to them would advocate for what they would like with regard to
things like placement, visitation, and services, especially if it differs from the guard-
ian ad litem or the child welfare agency.
Conclusion
The child welfare system is often challenging to understand and navigate. It requires
professionals and families to interact with multiple systems and is guided by federal
and state policies. There are a number of key players that serve various roles in cases
that are important in child welfare work. Part of child welfare work involves time
preparing for and attending court hearings. The child welfare professional is a key
player in hearings and ensuring that the case proceeds appropriately, which may
involve testifying. These situations can often be undesirable, but necessary, and the
more experience one has and the more prepared one is, can improve this experience.
Conclusion 51
Acknowledgments The authors thank Brittany Mihalec-Adkins, M.S.Ed, for the contribution to
Chap. 2.
Discussion Questions
1. How are child maltreatment reports made? Who are the most common reporters
of child maltreatment and why?
2. Without looking at the flowcharts in the chapter, describe the process in child
protection services starting with a report to child protective services.
3. Name three different roles in child protection.
4. What are three ways child welfare professionals can prepare for court?
5. What types of questions might attorneys ask child welfare professionals in court?
Suggested Activities
1. Attend a dependency court hearing if they are open to the public in your com-
munity. Be sure to be aware and follow all of the rules of the court (e.g., confi-
dentiality, respect, and appropriate dress). Write a reflection of your experience.
Include observations of the type of hearing, who was in attendance and who was
speaking, what decisions and findings that were made. Make note of your pres-
ence, who you spoke with, and what it was like to go through security, navigate
the courtrooms and people.
2. Interview one of the identified courtroom key players (e.g., judge, GAL, CASA,
attorney, etc.) about their role and work in the courtroom. Ask them about posi-
tive experiences and challenging cases. Ask about their relationships with child
welfare professionals and how they work together.
3. Go online and find a flow chart or document that shows how the child welfare
system in your state or jurisdiction is structured. Note the names of the depart-
ments/units, and the roles for those who work in the child welfare system, the
types of hearings, and the typical case flow process. Compare to the description
in this chapter.
4. Read Finno-Valasquez, He, Perrigo, and Hurlburt (2017) write a paper exploring
why some communities that are demographically similar have different rates of
maltreatment and different reporting rates of child maltreatment.
Finno-Velasquez, M., He, A. S., Perrigo, J. L., & Hurlburt, M. S. (2017).
Community informant explanations for unusual neighborhood rates of child
maltreatment reports. Child and Adolescent Social Work Journal, 34(3),
191–204. (Available: https://rdcu.be/cb8Uh).
Additional Resources
American Professional Society on the Abuse of Children: https://www.apsac.org/
Badeau, S., & Gesiriech, S. (2003). A child’s journey through the child welfare sys-
tem. Washington, DC: The Pew Commission on Children in Foster Care. https://
w w w. g a s c o r e . c o m / d o c u m e n t s / AC h i l d s J o u r n e y t h r o u g h t h e % 2 0
ChildWelfareSystem.pdf
52 2 How the Child Welfare System Works
Child Welfare Information Gateway. (2013). How the child welfare system works.
Washington, DC: U.S. Department of Health and Human Services, Children’s
Bureau. https://www.childwelfare.gov/pubs/factsheets/cpswork/
Child Welfare Information Gateway. (2011). Understanding child welfare and the
courts. Washington, DC: U.S. Department of Health and Human Services,
Children’s Bureau. https://www.childwelfare.gov/pubs/factsheets/cwandcourts/
National Center for State Courts, Dependency Courts Resource Guide: https://
www.ncsc.org/topics/children-f amilies-a nd-e lders/dependency-c ourt/
resource-guide
National Drug Court Institute, Family Treatment Court Planning Guide: https://
www.ndci.org/resources/family-treatment-court-planning-guide/
A family’s guide to the child welfare system. Washington, DC: National Technical
Assistance Partnership for Child and Family Mental Health at Georgetown
University Center for Child and Human Development. https://cbexpress.acf.hhs.
gov/index.cfm?event=website.viewArticles&issueid=53§ionid=5&arti
cleid=2072
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childyouth.2017.03.011
Chapter 3
Child Development and Well-Being
Introduction
Child development can be understood in five major domains: (1) physical, (2) cog-
nitive, (3) emotional, (4) social, and (5) sexual. Physical development refers to the
child’s size and ability to perform physical tasks (e.g., lifting one’s head, crawling,
walking, running, etc.). Cognitive development refers to a child’s ability to make
sense of the world, understand speech, speak, read, write, and complete age-
appropriate academic tasks. Emotional development is a child’s ability to recognize,
manage, and regulate emotions or feelings, while social development is how a child
relates to other people, including their peers and adults. Sexual development refers
to becoming sexually mature and experiencing specific physical changes associated
with the body’s ability to procreate.
Child development researchers have defined normative development, or what we
should typically expect to observe among these domains for children in specific age
groups (see Table 3.1 for details about normative development and areas of
Adolescence Puberty– • Brain development and • Increased resilience • Excessive concern with body • Eating disorders
14 years (early abstract thought • Development of autonomy and image • Depression
15–17 years • Peer groups independence • Spending too much time alone • Pregnancy
(middle) • Body image • Increased influence of peers • Negative peer influence • Sex abuse and rape
18–22 years • Sense of morality • Enhancing parent-adolescent • Decreased interest in school • Substance abuse
(late) • Independence relationships • Academic difficulties • Violent behaviors and
• Sexual identity • Peer support • Moodiness exposure to violence
• Romantic involvements • Egocentrism • Sexual behavior • Firearm exposure/use
• Focus on physical • Transition to middle school • Conduct disorder and
appearance • Parent conflict delinquency
• Increased caloric intake • Late maturing girls • Anxiety
• Hormonal changes • Risk behaviors
• Menstruation (girls)
3 Child Development and Well-Being
Factors that Impede or Delay Normative Development 59
1
All names and other personal identifiers in cases and examples throughout this book have been
changed to protect privacy and confidentiality.
Factors that Impede or Delay Normative Development 61
common developmental tasks in the first 24 months of life. These tasks create a
foundation for future development to occur, leading to successful or challenging
experiences as a result. Children’s development occurs within the context of their
relationships, particularly those with their caregivers, as well as the environment.
All people learn how to behave in response to others, how to communicate effec-
tively as it relates to their needs, as well as socially. These interactions are the foun-
dation for humans to learn, adapt, and grow, and the development of skills is in
response to the environment to ensure optimal functioning and adaptation.
Even before the birth of a child, the relationship between the parent and child is
being developed. The circumstances and expectations related to the conception of
the child can influence this relationship and the environment in which the child may
enter. Although common for many women, pregnancy and birth can be a positive or
negative experience in terms of physical comfort (or discomfort), illness, ability,
and changes. The mother must adapt physically, emotionally, and psychologically
to the changes resulting from pregnancy and birth. Culture, family, and past experi-
ences influence the present experience. Prenatal exposure to drugs and alcohol can
have a significantly negative effect on the developing fetus that lasts long after birth
and throughout child development.
Child welfare professionals can help to support healthy child development by first,
being aware of appropriate physical, social, emotional, and cognitive development
among children of all ages, particularly young children. For professionals working
with families involved with the child welfare system and families who are at greater
risk for child maltreatment, being able to identify a developmental delay or interrup-
tion in development can lead to early intervention for assessment and referral for
any necessary services and supports for children and families. Early intervention
programs can work with the child welfare system to ensure optimal child develop-
ment (Allen et al., 2012). Early intervention is central for better outcomes, and
ensuring children’s access to services is a protective factor (Stepleton et al., 2010).
There are a number of assessment tools as well as activities and supports child
welfare professionals can offer parents and caregivers to support their well-being.
Child welfare professionals can encourage parents to track developmental mile-
stones and seek appropriate well-checks with medical professionals. We can pro-
vide resources to promote healthy development and reduce the risk for child
maltreatment. For example, there are applications parents/caregivers can download
on their electronic devices to track child development or download a checklist of
when to seek help. The Centers for Disease Control and Prevention (CDC, 2020)
also has information about who to contact if a parent or caregiver is concerned a
child is not meeting expected milestones.
Developmental Monitoring, Screening, and Evaluation 65
Attachment Theory
Attachment theory has been used to understand child development as well as child
maltreatment. Research over the past several decades has established a clear rela-
tionship between the child-caregiver relationship and child development. Attachment
begins at birth and is especially salient during the first 3 years of life (Bowlby,
2008). At birth and the early years, an infant relies completely on their caregiver,
and the caregiver’s response to meeting the child’s needs is the foundation for the
attachment relationship (Bowlby, 2008). For this attachment relationship to occur,
caregivers must provide appropriate, consistent, and responsive care to the child. As
needs are expressed and met, infants develop a sense of trust and attachment to their
parents or caregivers even if their parents or caregivers do not adequately meet
their needs.
The attachment relationship involves both the caregiver and the infant and is
reciprocal. The caregiver acknowledges the infant’s needs when communicated
through crying and other means and consistently meets these needs appropriately
and responsively. When needs are met, the infant and the caregiver are satisfied.
Various factors can affect the attachment relationship such as culture, infant charac-
teristics (i.e., temperament), caregiver characteristics (i.e., sensitivity, patience,
responsive), and the environment (safety, support, relationships) in which the rela-
tionship and individuals exist. Cultural variations in attachment development may
also exist. For example, some cultures value a multiple mother or multigenerational
caregiving environment for children which can influence the infant-caregiver envi-
ronment through support and parent’s ability to care for the child.
From the research conducted by John Bowlby and Mary Ainsworth, four types of
attachment styles have been identified within two types of attachment: secure and
Attachment, Bonding, and Development 67
insecure (Belsky, 2002). Mary Ainsworth led research on attachment using the
“strange situation” which involved the observation of various caregiver-child inter-
actions following a series of separations and reunions (Ainsworth et al., 1978) in a
laboratory setting. Attachment has continued to be studied in both laboratory and
community settings, and there is evidence that childhood attachment may impact
later life (e.g., Menon et al., 2020).
Table 3.3 describes the four types of attachment styles: secure, insecure-avoidant,
insecure-resistant/ambivalent, and insecure-disorganized/disoriented. Secure
attachments involve the child using the caregiver as a secure base. The child can
explore freely, feels comfortable being away from the caregiver, but will check back
or ensure that the caregiver is available and nearby. When separated from the care-
giver, the secure child may react with little to extreme distress; however, when
reunited, the child responds positively. Insecure-avoidant attachments are character-
ized by the child avoiding the caregiver, showing little to no interest in the caregiver
as they explore their surroundings. When the caregiver leaves, the child shows little
distress, and when reunited, the child does not show interest in the caregiver.
Insecure-resistant/ambivalent child is preoccupied with the caregiver when they are
present and has extreme difficulty separating from the caregiver. While in the pres-
ence of the caregiver, the child does not explore on their own but instead relies on
the caregiver during this time. When separated, the child is extremely distressed and
continues to be preoccupied with the caregiver when reunited. Insecure-disorganized/
disoriented attachment is characterized by a child who uses a disorganized or disori-
ented pattern of dealing with separation and displays odd behaviors with confusion
or failure when approaching the caregiver. These children are the most distressed
when they are separated from the caregiver.
Longitudinal research has shown that having a caring, responsive caregiver leads
to more “organized” and “secure” attachment to the primary caregiver, which serves
as a protective factor for infants and children, whereas attachment insecurity has
been shown to be a risk factor for psychopathology and negative behavioral condi-
tions. In summary, child welfare professionals should understand that (1) the quality
68 3 Child Development and Well-Being
Parent-Child Bonding
Bonding refers to the initial tie that develops between newborn babies and their
mothers. It is based on the innate physiological drive of mothers and their babies to
recognize each other and be emotionally linked to each other. By recognizing and
connecting with each other, parents (often the mother) develop a strong desire or
need to provide care for the child. The child responds in ways that require the care
from their parent and relies on their parent to give them what they need physically
and emotionally. This bond will typically develop during pregnancy for mothers and
possibly for babies and continue through the early stages of development and rela-
tionship. Immediately after birth and in the early stages, it involves close contact,
feeding, holding, verbal sounds and words, and warmth. Mothers often describe this
experience as an intense, extremely special relationship with their newborns. It is
important to note that bonding is not attachment and they involve different circum-
stances. The presence of bonding is not necessarily predictive of any positive or
negative outcomes.
Attachment Disorders
self-esteem, and self-isolation. Parents and caregivers can promote attachment and
reduce behavior problems through positive interactions, strong nurturing and
engagement, allowing children to grieve and mourn, providing structure in the
home, and appropriately touching the child.
Family Roles
Each family is different, with different members, experiences, traditions, and roles
that are determined by the family members themselves. As families grow and learn
from each other, each member often will serve a specific role in the family. These
roles include positive and negative characteristics, including but not limited to
behaviors, mood, financial support, food preparers, etc. Typically, parents provide
more of a caretaker role, and children learn to be responsible to the family in other
ways, such as through chores, caring for younger children, and self-care. These
roles are dependent on age, resources, and culture. Understanding these roles helps
us as child welfare professionals to understand family dynamics, how families oper-
ate, and the expectations of each family member.
Parenting Styles
With parents having such an important role and influence on child development, it
is important to understand what is known about the ways in which parents serve
within the role and the impact on child’s behavior, growth, and development.
Extensive research has been conducted on parenting styles and child development
and outcomes. However, despite examining the relationship between these vari-
ables, it is difficult to make actual cause-and-effect links between a parent’s style of
parenting and child’s behavior in adolescence and adulthood. Some children with
similar upbringings with the same parents in the same household can have very dif-
ferent outcomes, and children who grow up in different households can have very
similar personalities.
In the 1960s, psychologist Diana Baumrind (1967) conducted a study with more
than 100 preschool-age children and their parents and identified 4 important dimen-
sions of parenting which are (1) disciplinary strategies, (2) warmth and nurturance,
(3) communication styles, and (4) expectations of maturity and control. Based on
these dimensions, Baumrind determined that the majority of parents display one of
three parenting styles. Further research by Maccoby and Martin (1983) added a
fourth parenting style.
Parenting Styles 71
Practice Highlight
Overview of Parenting Styles
Authoritarian Parenting
Parents displaying this type of parenting style expect children to follow strict
rules and failure to do so often results in punishment. Authoritarian parents
typically do not provide reasons for the rules, have high, often unrealistic
demands, and are not responsive to their children.
Authoritative Parenting
Similar to authoritarian parents, those with an authoritative parenting style
have rules and consequences for their children but involve their children more
in establishing the rules and consequences. They are more responsive and
provide a rationale for rules and consequences, while listening to the child’s
perspective. When rules are not followed, authoritative parents are more nur-
turing and forgiving rather than punitive.
Permissive Parenting
Permissive parents have very few demands of their children. These parents
rarely establish rules or discipline their children. They have no to low expecta-
tions of children and do not require responsible behavior of their children.
Permissive parents are nurturing; however, they do not provide structure that
involves learning and discipline.
Uninvolved Parenting
An uninvolved parenting style is characterized by few demands, low respon-
siveness, and little communication. While these parents may fulfill the child’s
basic needs, they are generally detached from their child’s life. In extreme
cases, these parents may even reject or neglect the needs of their children.
Child Discipline
which include using positive reinforcement rather than punishments, positive mod-
eling of desired behaviors, assigning responsibilities for self-care and chores, and
educating children about appropriate emotion identification and expression.
There are several difficult developmental phases that can exacerbate caregivers’
frustrations and difficulties managing child behavior, which can lead to physical or
emotional abuse. These difficult phases can provoke anger, distress, confrontation,
and can become dangerous or deadly for the child living in a high-risk family. The
majority of these behaviors are out of the child’s conscious control and are develop-
mentally appropriate and variable. Child welfare professionals should be prepared
to discuss this with parents and caregivers and offer practical alternatives and sup-
port to avoid violent responses. These alternatives include using behavior modifica-
tion, setting clear boundaries and rules, appropriate child discipline, and offering
rewards for desirable behavior, for example, having a discussion with parents about
how behavioral patterns emerge and how caregivers can help to modify a child’s
behavior. Parents can be counseled and supported on how behavior is learned and
shaped by consequences (i.e., depending on whether consequence is positive or
negative, it will be repeated or not). Many parents have not been provided with
adequate parenting education about child development along with strategies to man-
aging difficult circumstances, especially new, first-time parents. Child welfare pro-
fessionals can serve as a support by providing education regarding normative
development, information about attachment and bonding, resources for supportive
programs and groups, and empathy in lieu of criticism and judgment. It is also
important to realize that many caregivers parent children as they were parented.
Therefore, when a parent has been shown love and support from a caregiver, they
learn to do this with their children. Conversely, those who have been shown harsh
punishment, abuse, and neglect often learn these contexts for caregiving. It is very
important, however, to note that if a parent experienced maltreatment as a child that
is not to say they will also be an abusive parent; most children who were maltreated
do not grow up to abuse and neglect their children (Schelbe & Geiger, 2017).
with their child by being knowledgeable of these strategies and providing resources
and information to parents and caregivers.
Colic is described as fussy, unexplained crying with an infant. Colic occurs one
or more times a day and lasts anywhere from 20 min to 2 h and begins in the first
month of life, usually within the first week of life. The cause is unknown, and it
resolves spontaneously within 3 months (or sooner). Parents have difficulty sooth-
ing their baby and will often bring the child to a healthcare professional for help.
Colic or excessive crying that a parent is unable to resolve with holding, rocking,
feeding, or other means of soothing is the most common precipitant of serious phys-
ical abuse. It is one of the most challenging parenting experiences of newborns and
is one of the most common reasons for parents seeking medical advice in the child’s
first 3 months of life. Colic can also impact the parents’ ability to bond with the
child because of feelings of inadequacy and anger, leading to developing behavioral
problems as the child grows (Krugman, 1993). Physicians and other helping profes-
sionals often recommend rhythmic calming techniques are effective in calming col-
icky babies which forms the core of the 5 S’s approach.
Experts have developed various strategies to help calm babies, such as using the
“5 S’s” (e.g., swaddling, shushing, swinging), which if used at night they can
improve sleep or reduce crying; and, when the “5 S’s” are done correctly and in
combination, they offer significant potential to promptly reducing infant crying and
promote sleep (Karp, 2015). It is important to also remind parents about the impor-
tance of feeding a hungry baby, changing wet diapers, and comforting a baby who
is cold and crying as a result of these factors. Soothing music accompanied with
parental attention (including eye contact, talking, touching, rocking, walking, and
playing) may be effective in some infants and is never harmful. Child welfare pro-
fessionals can encourage parents to discuss their feelings and concerns with each
other to obtain support as well as emphasize the responsibility of the whole family
in the care of a baby with colic.
Similar to colic is night crying. A common myth is that infants should be able to
sleep through the night by 3–4 months of age. Research suggests that the average
age for infants to sleep through the night is 3–6 months and in fact sleeping through
the night (at least 5–6 h). Many babies do not sleep for more than 6 hours at a time
at night until later. Infants not sleeping for extended periods of time (5–6 h) at night
can have a profound effect on caregivers and can lead to diminished judgment,
abuse, and/or neglect. Professionals recommend that parents keep a regular daytime
and bedtime routine for babies (e.g., bath, reading a book, etc.); create a comfort-
able, safe, quiet, and dark space for the child to sleep; be consistent; encourage
self-soothing; and acknowledge that there may be setbacks. It is also reassuring for
parents to know that babies will eventually sleep through the night.
Toilet training can also be an extremely frustrating experience for parents/care-
givers if there is resistance from the child, failure, or regression in toilet training.
Parents and caregivers often have expectations for children in terms of when a child
should achieve a particular developmental task, such as toilet training. When a child
does not achieve this task easily and/or promptly, parents can become frustrated.
With toilet training failure, children usually resist when parents try to toilet train
Difficult Developmental Phases 75
their child too quickly or in too forceful a manner. Children can become daytime
wetters, daytime soilers, or stool holders if the parents continue a harsh approach to
toilet training. Children are at risk of becoming injured if parents are forceful in
their attempts (e.g., injuries to the genital area, burns). Child development experts
recommend that parents assess readiness. Although early toilet training is ideal,
child readiness is a more common measure of success than timing (i.e., age). Most
children are ready by 24–30 months; however, some children are ready earlier and
some later. Parents should be encouraged to help the child practice using the potty,
establishing a routine for using the toilet, reward the child for cooperation and suc-
cess, and respond supportively to accidents.
Other difficult developmental phases include separation anxiety, normal explor-
atory behavior (approximately 1 year when children begin to walk and explore their
surroundings easier but could hurt themselves or become injured if the environment
is not safe), normal negativism, and normal poor appetite. People often refer to the
“terrible twos” with toddlers who are experiencing a lot of cognitive, physical, and
emotional growth. Children begin to communicate verbally during this stage and
learn how to respond to others, which is often negatively. The word “no” is many
children’s first word, and they often respond negatively to requests and other ques-
tions at this stage. In response, parents can provide the child with choices to increase
the sense of freedom and control (i.e., what they will wear that day, what they want
to play with, or eat). Children between the ages of 18 months and 3 years old experi-
ence a decrease of appetite in between physical growth spurts. They often prefer one
to two meals a day, versus a family’s typical four meals a day and tend to eat more
at one of those meals. It’s important to note that for young children in particular,
abuse often occurs when a caregiver or parent has an expectation for how a child
should behave and when he/she does not comply or learn quickly enough.
Research Brief
Maltreatment Prevention Through Early Care and Education
Programming
Christina Mondi-Rago, PhD.
Child maltreatment most commonly occurs during infancy and early child-
hood and is overwhelmingly perpetrated by caregivers (AFCARS, 2020).
There is a critical need for interventions that will prevent child maltreatment
and enhance caregiver capacities, and that can be feasibly implemented at
large scales with high-risk populations. Early care and education (ECE) pro-
grams represent a particularly promising venue for accomplishing these aims.
ECE programs offer comprehensive educational and family support services
to young children and families in institutional settings (e.g., public schools,
childcare centers). Many ECE programs (e.g., Project Head Start, the Child-
Parent Center Program) were originally developed during the “War on
Poverty” of the 1960s, with the goal of enhancing the well-being and school
(continued)
76 3 Child Development and Well-Being
Parenting is a challenging and rewarding. It requires effort and hard work but also
provides joy, happiness, and a sense of purpose for many. It is important for child
welfare professionals to acknowledge both the challenges and the rewards, as well
as the differences in experiences, feelings, and styles of parenting among caregivers
and families. By acknowledging and normalizing emotions and thoughts that may
differ from what is typically expected of parents allows parents to feel seen, heard,
and understood, especially in times of difficulties in their parenting journey. For
example, it is common for parents to feel inadequate, disappointed, imperfect at
Supporting Healthy Parent-Child Relationships 77
times, or to not feel loved or love for their children or other family members. Some
parents feel as though they might be judged if they ask for help or for a break from
their daily responsibilities and duties. Some parents feel shame and guilt when they
overreact or respond negatively to their child, when this is very common. As child
welfare professionals, it is important for us to listen and provide the support caregiv-
ers need, while also offering some ideas and advice, as appropriate to help guide
toward healthy parent-child interactions and relationships. It is also important to
note that these interactions and relationships change over time, particularly through
children’s developmental stages.
A positive parent-child relationship is important because it nurtures the physical,
emotional, and social development of the child. It is a unique bond that involves trust,
understanding, and safety. Our knowl-
edge about attachment and bonding
Tips for Positive Parenting
tells us that it lays the foundation for
the child’s personality, life choices, and Foster warm, loving interactions:
behaviors. Healthy parent-child rela- Treat every interaction as an opportu-
tionships help children to exhibit posi- nity to show love and connect through
tive and confident social behaviors, eye contact, smiles, physical contact,
improves social and academic skills, and kind words.
and problem-solving skills. There are Provide boundaries, rules, and con-
many ways that parents can form a last- sequences: Ensure consistent and
ing connection with their children, for appropriate structure. Communicate
example, telling a child “I love you” expectations and follow-through.
regularly, in different scenarios, and at Listen and show understanding and
every age. Parents can also show their empathy: Teach, model, and acknowl-
love and care by playing and spending edge appropriate emotions. Teach
time with their children, being avail- emotional self-regulation and be avail-
able, eating meals together, and able when they need a parent.
acknowledging their children’s individ- Model and help with problem-solv-
ual qualities through one-on-one time. ing: Be a role model for working
Parents should also be encouraged to through difficult times, provide and
care for themselves so that they can be practice effective problem-solving
the best parents they are able to be. skills and building solutions.
(continued)
78 3 Child Development and Well-Being
Conclusion
Child welfare professionals serve an important role in the lives of children and fami-
lies. They are often a critical resource when a family is struggling or facing chal-
lenges related to child development, parenting, or family roles. Child welfare
professionals must have a clear understanding of how families may operate, what
healthy and unhealthy child development may look like, parenting styles and behav-
iors, and how to provide the support and guidance caregivers may need across child
development. This knowledge and support can oftentimes ensure safety for children
and families during difficult times.
Acknowledgments The authors thank Christina Mondi-Rago, PhD, for the contribution to
Chap. 3.
Discussion Questions
1. Why is it important for child welfare professionals to understand stages of child
development?
2. What are three healthy discipline techniques?
3. In what ways can a child welfare worker assess parent-child attachment and
relationship?
4. At what age are children most at risk for child maltreatment? Why?
5. What are two ways child welfare professionals best support new parents?
Suggested Activities
1. Arrange to spend time with a friend or family member who has young children.
If you do not know anyone with young children, consider observing children and
Conclusion 79
Additional Resources
Kids Health, A Guide for First-time Parents: https://kidshealth.org/en/parents/
guide-parents.html
Baby Navigator—what every parent needs to know: https://babynavigator.com/
Centers for Disease Control and Prevention, Developmental Milestones: https://
www.cdc.gov/ncbddd/actearly/milestones/index.html
Center on the Developing Child at Harvard University, Applying the Science of
Child Development in Child Welfare Systems: https://developingchild.harvard.
edu/resources/child-welfare-systems/
Child Welfare Information Gateway, Early Childcare and Childhood Services:
https://www.childwelfare.gov/topics/preventing/prevention-p rograms/
earlychildhood/
Child Welfare Information Gateway, Impact on Child Development: https://www.
childwelfare.gov/topics/can/impact/development/
March of Dimes, Caring for your Baby: https://www.marchofdimes.org/baby/
caring-for-your-baby.aspx?gclid=CjwKCAiA-_L9BRBQEiwA-bm5ftrgfobcja_
76T6MOgXrfBNpiIU1svXcELAH5pMtVPWaa-nbB1u8ShoCVmwQAvD_BwE
National Center on Substance Abuse and Child Welfare, Children and Families
Affected by Parental Substance Use Disorder (SUDs): https://ncsacw.samhsa.
gov/topics/parental-substance-use-disorder.aspx
80 3 Child Development and Well-Being
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Chapter 4
Identifying Child Maltreatment
Introduction
The various risk and protective factors can help to understand how to work with
children and families as well as how to prevent child maltreatment. It is important
to remember that both risk and protective factors are not static; child welfare pro-
fessionals can work with families to reduce risks factors and increase protective
factors.
Physical Abuse
About one in five cases reported to child protection services includes physical abuse
(US DHHS, 2020). Physical abuse is any non-accidental injury inflicted on a child
which causes or poses a substantial risk of death, disfigurement, impairment of
physical or emotional health, or loss or impairment of any bodily function. The
intent of the caregiver is not considered in the definition of physical abuse. For
example, if a caregiver grabs a child’s arms forcefully and twists giving the child a
spiral fraction in her arm, it is irrelevant if the caregiver intended to break the child’s
arm. Therefore, excessive corporal punishment may be considered physical abuse.
Physical abuse also includes acts of
torture where caregivers deliberately
Practice Highlight
and/or systematically inflict cruel or
unusual treatment which results in the Factors Related to Increased
child’s physical or mental suffering. Concern of Abuse for Fractures
The lists of activities of injuries • Absence of credible history
resulting from physical maltreatment explaining fracture
are practically inexhaustive. Caregivers • Child is young age
may physically abuse a child through • Additional injuries in addition to
biting, pinching, hitting, choking, fracture
smothering, shaking, throwing, vio- • Delay in seeking medical treatment
lently pushing, or shoving into fixed • Caregiver’s explanation does not
objects. Injuries may include bruises, make medical or physical sense
cuts, bites, bone fractures, and burns. • Specific types of fractures
One type of injury worth specific men- • Specific fractures raise concern
tion is abusive head trauma. Fatalities • Multiple fractures (especially
due to abusive head trauma are esti- bilaterally)
mated to be greater than 20%, and two- • Repetitive fractures
thirds of survivors experience • Hands and feet fractures
significant disability (Duhaime, 2008; • Posterior (rear) rib fractures
Chiesa & Duhaime, 2009). Another • Certain clavicle fractures
common cause of fatal child abuse is • Should blade (scapula) fractures
abdominal injuries, which are most fre- • Fractures in various stages
quently caused by punching or kicking. of healing
Female genital mutilation and giving • Spine fractures
controlled substances are considered • Breastbone (sternum) fractures
physical abuse in some jurisdictions. • Skull fractures
Physical Abuse 85
Practice Tip
Common Indicators Mistaken for Abuse
Coining or Cupping: A common healing remedy used by several Asian cul-
tures. The child’s skin is rubbed with a coin or cup, which may be heated that
causes blood to rise to the surface and resemble a bruise or burn.
Impetigo: A rash caused by bacteria that forms round, crusted spots that
appear typically on hands and face. The rash may resemble cigarette burns;
however, impetigo wounds are concave, where cigarette burns are convex.
Sexual Abuse
Approximately 10% of reports to child protective services involve sexual abuse (US
DHHS, 2020); however, it is estimated that 1 in 4 girls will be sexually abused
before they turn 18 as well as between 1 in 6 or 1 in 13 boys (Finkelhor et al., 1990;
Pereda et al., 2009). Sexual abuse includes all sexual contact and activities between
an adult responsible for a child and a child. It may include activities of sexual pen-
etration, sexual touching, oral sex, exposure, voyeurism, pornographic photogra-
phy, or sexual gestures. Sexual abuse can be categorized as sexual battery, sexual
molestation, and sexual exploitation.
Sexual battery involves the oral, anal, or vaginal penetration by, or union with,
the sexual organ of a child; the forcing or allowing a child to perform oral, anal, or
vaginal penetration on another person; or the anal or vaginal penetration of another
person by any object. This includes digital penetration, oral sex (cunnilingus, fel-
latio), coitus, and copulation.
Sexual molestation involves sexual conduct with a child when such contact,
touching, or interaction is used for the caregiver’s arousal or gratification of sexual
needs or desires. Sexual molestation is when either the caregiver or child intention-
ally touches genitals or intimate parts, including the breasts, genital area, groin,
inner thighs, and buttocks, or the clothing covering them. Exceptions are if the
touching is considered a normal caregiver responsibility or action or if the touching
intended for a valid medical purpose. Thus, changing a diaper would not be consid-
ered sexual molestation, although the caregiver is intentionally touching the child’s
genitals and intimate parts.
Sexual exploitation is the caregiver’s sexual use of a child for sexual arousal,
gratification, advantage, or profit. It also includes any other sexual acts intentionally
conducted in the presence of a child. Commercial sexual exploitation of children
Sexual Abuse 87
There are multiple indicators of sexual abuse. The physical indicators include the
child having a sexually transmitted infection/disease; early, unexplained pregnancy;
problems with urination, including bladder or urinary tract infections; painful bowel
movements; suspicious stains, blood, or semen on a child’s underwear, clothing, or
body; and bruising or injuries of the genitals or genital area. Children may also express
behavioral indicators including acting out sexually or engaging in sexual activity.
They may have knowledge about sex that is inappropriate for their age. Children who
are sexually abused may exhibit general indicators of emotional distress and be with-
drawn and express a fear of being touched. The psychological indicators of sexual
abuse also include low self-esteem, anger, fear, anxiety, and depression.
Emotional Abuse
Children can have a range of reactions to emotional abuse, and likewise there are a
range of signs and symptoms. There interactions with others may be outside typical
behaviors; they may be withdrawn and not engage with other or alternatively may
desperately seek affection. They may have developmental emotional development
and/or act inappropriately emotionally. Children who are emotionally abused may
be depressed and have low self-esteem or self-confidence. They may avoid certain
settings or interactions. School-aged children who are emotionally abused may per-
form poorly in school.
90 4 Identifying Child Maltreatment
Neglect
Approximately 75% of all reports of child maltreatment are neglected (US DHHS,
2020). Other types of abuse may occur with neglect. Sixty-five percent of neglected
children suffer from another form of maltreatment, and 45% suffer from three or
more forms (US DHHS, 2020). Neglect occurs when a caregiver deprives or fails to
provide a child with basic needs. This includes depriving a child of physical, emo-
tional, medical, mental health, or educational needs. Neglect also includes when a
caregiver provides inadequate supervision of a child where a child is either unsuper-
vised or under the care of someone unable to supervise due to his or her condition.
Neglect can be considered failure to meet “minimal parenting standards” for provid-
ing supervision, food, clothing, shelter, medical care, or other basic needs. Neglect
consists of caregiver acts of omission, the failure to do something, rather than acts
of commission, where caregivers do something. Neglect includes when a child is in
an environment that increases the child’s likelihood of harm to the health or well-
being of the child. It includes physical neglect, inadequate supervision, abandon-
ment, educational neglect, and medical neglect.
Neglect tends to be a persistent chronic condition with families often being
referred multiple times to child protection. It does not require a “critical event” to be
present even though a “critical event” usually triggers a report and investigation.
Repetitive “subthreshold events” may harm a child more than isolated “critical
events.” A critical event could be a toddler found wandering in the street wearing
only a diaper that needed to be changed. Prior to this critical event, the child may
have been routinely experiencing subthreshold events in the home such as not having
their diaper changed, not being adequately fed, not being supervised. These ongoing
subthreshold events may not have been known to others as the toddler was in the
home and not visible to others; however, the impact of the neglect remains the same.
Poverty or Neglect?
Consider the following examples that Jerry Milner, the Associate
Commissioner at the Children’s Bureau, and David Kelly (2020) present:
• “The children of a young, single mother were removed solely due to an
eviction. She had hoped that the system would rally to help her find decent,
safe housing only to be told ‘you must comply with this or that in your case
plan in order to regain custody.’”
• “Parents were required to pay for certain services or drug testing they
could not afford and had that inability to pay used against them as failure
to comply with a case plan, preventing them from regaining custody of
their children.”
In these cases, the parents’ lack of resources interfered with their ability to
meet the goals of the case plan. Poverty was the underlying reason that the
children were removed from their parents’ care and contributed to their
remaining in out-of-home placement.
Neglect 91
Educational neglect is when a parent fails to provide a child with access to edu-
cation. This could include not enrolling a child in school, allowing a child to go to
school or not facilitating the child’s attendance at school when children are younger.
Caregivers may not want their child to attend school because the child could report
the abuse or neglect experienced at home. Educational neglect can occur in the
homeschool settings when the caregiver fails to meet the standards set by the state.
Educational neglect can also include a caregiver not addressing the educational
issues or needs of a child. For example, a caregiver of a child who has been diag-
nosed with a learning disorder refuses to have the child receive treatment recom-
mended by professionals.
Medical neglect occurs when a parent or caregiver who does not ensure a child
receives necessary medical care, especially when it is needed to treat a serious ill-
ness or injury, such that the child is a risk for death, injury, or disfigurement or the
child’s development and functioning will be impaired. The caregiver may refuse to
have the child receive treatment or may ignore medical recommendations for treat-
ment. Examples include a caregiver not following physician orders for a child to
undergo chemotherapy, a caregiver not giving the child with diabetes the needed
insulin, or a caregiver not taking a child in need of medical attention to see a health-
care provider. Some definitions of medical neglect also include meeting the mental
health needs of a child and withholding necessary mental health treatment falls into
the category of medical neglect.
There are multiple indicators of neglect. Children who are neglected may be unre-
sponsive and uninterested in their surroundings. They may have difficulty relating
to others. They may not interact with others and when they do may be withdrawn.
Conversely, some children who experience neglect may be aggressive and have tem-
per tantrums. Due to not having a caregiver provide limits and boundaries, a child
may exhibit “out of control” behavior. A child may be unable to concentrate and
appear to be hyperactive with a short attention span. The child may engage in vari-
ous behavior problems and display signs of anxiety and emotional distress.
Additionally, physical indicators of stress, such as physical illness or regressive
behaviors, may be present in children who are neglected.
In homes where neglect is present, some children assume adult roles and respon-
sibilities related to caring for themselves and siblings. In this role reversal, the child
may take on a parent role in the family, where the child rather than the parent is
making adult decisions and responsible for the household, including caring for the
parent. This is called parentification. A child experiencing neglect may feel respon-
sible for the parent, although in some cases, a child may express fear of the parent.
Neglect may cause children to be hungry. To try to feed themselves, older children
may steal food or hoard food. As children may have a hard time concentrating and
engaging, children may not do well in school.
94 4 Identifying Child Maltreatment
Children who are neglected may experience physical health or mental health
issues. They may have problems in school, which may stem from not attending
school or not being able to focus while in school due to a range of issues (e.g., hav-
ing poor nutrition impacting their ability to think, living in a chaotic home environ-
ment which disrupts sleep, not having an adult enforce a bedtime, having
responsibilities to care for younger siblings, or having developmental delays cogni-
tively which impacts learning). Children who are neglected may have mental health
problems or emotional and behavioral problems. They may be withdrawn or act out.
They may have problems connecting with peers and adults. Children who are
neglected may not be properly supervised and may live in an environment where
there are hazards and problems with sanitation. Children may have poor personal
hygiene and be unbathed. They may wear clothing that is dirty or inappropriate for
the season. Children may exhibit signs of hunger.
Practice Highlight
How Do Doctors Decide if the Injury Was due to Maltreatment?
Doctors conduct a physical exanimation and may run labs and testing (e.g.,
blood work, MRI, X-rays). They will talk with the caregivers and child. They
rely on their medical training and take multiple factors into consideration
including:
• Age and developmental status of the child
• Caregiver’s presentation of the child’s medical history
• Changes in report or history provided by caregivers
• Inconsistencies among information provided by caregivers
• Social context where injury occurred
• Likely biases and motivations of witnesses
• Likelihood the injuries could be accidental
• Investigation conducted by CPS and law enforcement
Polyvictimization
family and non-family members, 50% were abused by adults and peers, and 40%
were sexually abused (Finkelhor et al., 2009). Further examination showed that sev-
eral risk factors predisposed children to polyvictimization, including living in a dan-
gerous community, residing with family experiencing a higher level of violence and
conflict, and families that were experiencing issues such as unemployment, finan-
cial problems, and substance abuse (Finkelhor et al., 2009). Polyvictims are also
overrepresented among certain groups, including boys, African American children,
and children in single-parent, stepparent, and other adult caregiver families. As
described throughout this chapter, different forms of maltreatment can elicit similar
and different manifestations in symptomology among children. Knowledge about
the potential for increased symptomology among children who experience multiple
forms of violence points to the importance of intervention from professionals in
schools, child welfare systems, and the community to be aware of the individual and
collective impact of maltreatment experiences.
Research Brief
Implementation Science for Child Welfare
Leah Bartley, PhD.
As child welfare professionals consider the best approaches for working with
a child, family, or focus population, they often consider the evidence behind
an intervention or approach. Evidence-based practice in child welfare requires
the combination of best research evidence, best clinical experience, and align-
ment with a child’s or family’s values and assets (IOM, 2001). We cannot
underestimate the importance of a match between an evidence-based pro-
gram’s intention and the unique needs and assets of the families and commu-
nities we serve. But focusing solely on the program or best intervention will
not lead to the positive and improved outcomes we hope to achieve; it requires
care and attention to the program’s implementation and the context in which
it is implemented (Metz & Bartley, 2012; Mildon & Shlonsky, 2011).
The field of implementation science studies the “methods to promote the
systematic uptake of research findings and other evidence-based program into
routine practice…” (Eccles & Mittman, 2006, p. 1), and the fundamental goal
of implementation science is to integrate research and practice in way that
improve outcomes (Estabrooks et al., 2018). Implementation science includes
both research and practice; implementation research aims at identifying what
approaches work best in translating research into practice settings and imple-
mentation practice aims at adapting and applying implementation strategies
based on the context and settings to achieve and sustain positive outcomes
(Ramaswamy et al., 2019).
There are key concepts that have emerged from implementation science.
Implementation frameworks are organizing models that detail factors likely to
influence the implementation process (Nilsen, 2015). Common components
(continued)
96 4 Identifying Child Maltreatment
Understanding Maltreatment
Risk Factors
Risk factors for child maltreatment occur at the individual, family, and community
level. These risk factors often occur together. See Fig. 4.1 for visual representation
of the relationship among levels of risk factors. Even in the presence of multiple risk
Understanding Maltreatment 97
Fig. 4.1 Risk factors may be at individual, family, and community levels
factors, maltreatment may not occur; risk factors may increase the likelihood of
maltreatment, yet they are not deterministic. Risk factors can be present without
maltreatment occurring. Nor are risk factors fixed; characteristics can change over
time, often with interventions. Additionally, protective factors can buffer or mitigate
the risks present.
At the individual level, there are characteristics of the child as well as the parent
that function as risk factors. It must be stressed that though there are child charac-
teristics that increase the risk for maltreatment, children are never to be blamed for
causing maltreatment. Children do not cause abuse or neglect. There are several
characteristics of children that make them more vulnerable to child maltreatment
including their age and having a disability or medical needs. Young children are
more at risk for child maltreatment due to their inability to care for themselves,
developmental stages that are stressors to parents, as well as the fact that young
children may be out of the public’s view as they are not in school. Most children
entering child welfare are ages 0–5. Children younger than 1 year have the highest
rates of victimization. The majority of child fatalities occur in children under the
age of 3. Children with disabilities are more likely to experience maltreatment
as well.
There are a range of parental characteristics that are risk factors. Parental sub-
stance misuse and mental illness are two risk factors commonly associated with
child maltreatment. Parental substance misuse can interfere with a parent’s ability
to care for a child and provide a safe environment. The use of drugs and alcohol can
negatively impact a parent’s decision-making and lower inhibition. The money and
time that is spent to obtain and use the substances can also create circumstances
where children are neglected and placed in dangerous situations, including being
unsupervised. The presence of drugs and alcohol also can be dangerous, especially
with young children who could ingest substances that are poisonous.
98 4 Identifying Child Maltreatment
Practice Highlight
Understanding Surveillance Bias
Kaela1 was in foster care when she became pregnant. After giving birth, her
foster mom helped her raise her son. Kaela loved her son deeply and was com-
mitted to give him the life that she never had. She wanted him to be able to
have a stable life, full of opportunities, and above all, she desired for him
never to be involved with the child welfare system. Kaela often felt her foster
mom and caseworker did not think that she was a good parent. As she
approached age 18 and was eligible to leave foster care, she was torn about
what to do. If she went into extended foster care, she would be able to con-
tinue living with her foster mom and have some support from the foster care
system including get a clothing allotment, a monthly bus pass, and a stipend
to continue her education. However, staying in care also meant that she would
not be completely autonomous because she would still have a caseworker,
whom was critical of her parenting her son. Ultimately, Kaela decided that she
would prefer to be on her own as she was concerned that if she stayed in foster
care, her caseworker would have her son taken away from her. At age 18,
Kaela left foster care with her young son and moved in with one of her aunts.
After a conflict arose, she moved among other family members. Despite being
homeless, Kaela attempted to go to school so she could get a better paying
job. A few months after leaving foster care, Kaela was reported to child pro-
tective services. She suspected that it was her caseworker or former foster
mom who made the report, which she felt was punishment for her leaving care
when they had wanted her to go into extended foster care. Kaela’s son was
placed in foster care with her former foster mom. While she never used the
term “surveillance bias,” Kaela vehemently felt that had she never been in
foster care or if she had stayed in extended foster care, she would have never
been reported to child protective services.
1
All names and other personal identifiers in cases and examples throughout this book have
been changed to protect privacy and confidentiality.
who were maltreated do not grow up and maltreat their children. Having experi-
enced maltreatment is a risk factor, but it is not inevitable that someone who was
abused or neglected will continue the cycle of violence when they have children.
The context of the family plays a role in child maltreatment. There are multiple
family characteristics that are risk factors for child maltreatment. The presence of
intimate partner violence increases the likelihood of a child being abused or
neglected.
It should be noted that witnessing intimate partner violence is also considered a
form of maltreatment in some states. Poverty is another family-level risk factor.
Children who live in low socioeconomic status household experience higher rates of
child maltreatment. As described below, some of this may be related to surveillance
biases. The relationship between poverty and maltreatment is complicated as both
share multiple risk factors. It is further complicated as both can be intergenerational
(e.g., Robertson & O’Brien, 2018). Housing insecurity (Warren & Font, 2015) and
economic insecurity (e.g., income losses, housing hardship, and cumulative mate-
rial hardship) have been found as a predictor of child maltreatment (Conrad-Hiebner
& Byram, 2020). Job loss in economically disadvantaged communities is associated
with reports for child maltreatment (Schenck-Fontaine et al., 2017). Thus, provid-
ing concrete economic supports may be an effective strategy in decreasing child
maltreatment (Rostad et al., 2017). When a family has high levels of social isola-
tion, there is a great risk of child maltreatment. Family structure has been identified
as important in understanding child maltreatment. Children in households catego-
rized as single parent headed or households with nonbiological parents (e.g., step-
parents, paramours) experience higher rates of child maltreatment. There are lower
rates of child maltreatment within households with two biological parents present.
Child maltreatment can occur in any community, yet there are some communi-
ties where it is more prevalent. Some of this may be due to surveillance bias, which
means that there is a higher likelihood of something being detected because of
observation or surveillance. In child welfare, there are concerns that surveillance
bias occurs in some neighborhoods, specifically lower-income neighborhoods,
because families are receiving public assistance or because there are more social
service providers who make more reports to child protective services. Neighborhoods
where there are higher rates of poverty and unemployment can be considered a risk
factor for maltreatment (Morris et al., 2019). Likewise, there is a relationship
between child maltreatment reports and eviction; as eviction notices increase in a
neighborhood, reports of child maltreatment increase (Bullinger & Fong, 2020).
Lower social capital in neighborhoods appears to be related to child maltreatment
(Abner, 2014).
Protective Factors
The presence of protective factors can mitigate negative effects of risk factors, dis-
rupt the cumulative effect of risk factors, and avoid the consequence of risk factors.
Protective factors reduce the risk of maltreatment and increase child and family
100 4 Identifying Child Maltreatment
well-being. The five protective factors at the family level that the Center for the
Study of Social Policy identified through a rigorous process including a review of
research are referred to as “Strengthening Families” and include the following:
parental resilience, social connections, concrete support in times of need, knowl-
edge of parenting and child development, and social and emotional competence of
children (Center for the Study of Social Policy, n.d.). (See Chap. 7 for details about
Strengthening Families.) Parental resilience is the ability for a parent to “bounce
back” from challenges. Those with higher resilience can problem solve and build
relationships with others. Social connection is the connection with others (e.g., fam-
ily, friends, community members) who can provide support through giving advice
or tangible assistance. Positive friendships, connections, and networks are impor-
tant to the protective factor of concrete support in times of need. This factor is based
on a family’s ability to meet basic living needs (i.e., food, clothing, shelter), and if
there is a crisis, the family can access services to avoid a disruption in their needs
being met. Knowledge of parenting and child development is when parents have
accurate information about their children’s behaviors and needs at each age and
promote their children’s well-being and development. Social and emotional compe-
tence of children is when children communicate emotions effectively, interact posi-
tively with others, and self-regulate.
Protective factors strengthen family and can be integrated into work with all
families in various ways. Most states in the United States use a Strengthening
Families framework to prevent abuse and neglect. It is important to note that there
are other models based on protective factors that also are used throughout the coun-
try. For example, the Essentials for Childhood, developed by the CDC, focuses on
safe, stable, and nurturing relationships and environments (CDC, 2014). More
information about Essentials for Childhood is provided in Chap. 7. The
Administration on Children, Youth and Families identified protective factors based
on research for specific populations they serve (e.g., youth in or aging out of foster
care, children exposed to domestic violence, victims of child maltreatment, preg-
nant and parenting youth, and runaway and homeless youth; Development Services
Group 2013). These models of protective factors incorporate individual- and
community-level factors that can contribute to reducing child maltreatment.
Research Brief
Youth in Care with Disabilities
Leah Cheatham, PhD, JD
Youth with disabilities are notably overrepresented within the child welfare
system. Estimates suggest that over half of youth in the child welfare system
carry a physical, cognitive, or emotional disability diagnosis (Slayter,
2016) — a rate of disability five times higher than within the general popula-
tion (Brault, 2012). Yet, understanding the reason for this overrepresentation
is complicated. Some suggest youth with disabilities are at increased risk for
abuse and neglect (Sullivan & Knutson, 2000), while others point out that the
Consequences of Maltreatment 101
experiences of abuse and neglect leading youth into the child welfare system
may impose serious challenges to their mental health (Salazar et al., 2013),
increasing the likelihood that youth will experience mental health disability
during or after their time in care. Both propositions may, unfortunately, be
correct.
Further complicating this issue is the fact that many youth with disabilities
in the child welfare system carry more than one disability diagnosis. Complex
medical diagnoses, which often include emotional challenges, require spe-
cialized care and can pose a barrier to youth achieving permanency within the
child welfare system. Hence, many youth with disabilities find themselves
among those “aging out” of the foster care system. While many youth aging
out of foster care face challenges during the transition to adulthood (e.g.,
Okpych et al., 2017), youth aging out with disabilities—particularly emo-
tional disabilities—are less likely to be successful during this transition period
than their peers without disabilities (Cheatham et al., 2020).
Given the challenges faced by youth with disabilities in the child welfare
system (and beyond), it is imperative that child welfare practitioners develop
competencies to support youth with disabilities. These competencies could
include developing familiarity with federal laws protecting the rights and
opportunities of youth with disabilities (e.g., IDEIA, 2004 & Section 504 of
the Rehabilitation Act, 1973); understanding and applying principles of
trauma-informed care; and gaining comfort coordinating with parents, teach-
ers, and other support systems to make needed accommodations for youth
with disabilities during their time in care. Through continued attention to the
needs of this sizeable population, we can ensure that all child welfare-involved
youth, regardless of disability diagnoses, have the ability to thrive.
Consequences of Maltreatment
Research has clearly identified that child maltreatment can impact children’s
behaviors, health, and well-being in the short term. For example, it may be related
to experiencing bullying (Kennedy, 2018). While there is a significant amount of
knowledge about this, new ideas and the mechanisms are still being explored. For
example, an innovative recent study looked at sleep in children who had been mal-
treated and found that less sleep predicted increased internalizing and externalizing
behaviors (e.g., Zajac et al., 2020).
Long-term child maltreatment increases the likelihood of chronic disease and
various other issues including mental health problems and substance misuse. With
mental health, there are countless studies looking at the impact of childhood mal-
treatment. For example, a recent systematic review of 35 studies found child mal-
treatment predicted perinatal depression as well as post-traumatic stress disorder,
both of which can be considered risk factors for child maltreatment (Choi &
Sikkema, 2016). Child maltreatment is also a predictor of intimate partner violence
(e.g., Street, 2015). These long-term outcomes highlight how consequences of mal-
treatment potentially can span generations.
Factors that influence the consequence of maltreatment include severity, fre-
quency, duration, and timing of the maltreatment. Maltreatment that is more severe,
frequent, and lasts for a longer period of time has been found to have more damag-
ing results on children both in the short and long term. For example, greater severity
of child abuse has been found to be related to more PTSD symptomology, and
higher levels of attachment anxiety and attachment avoidance (Busuito et al., 2014).
When maltreatment occurs in a developmental period also affects the consequences.
Maltreatment in early childhood during the critical periods of brain development
can have serious consequences. See Chap. 5 about the negative consequences of
adverse childhood experiences broadly on development and well-being. Children
under the age of 3 may be most susceptible to maltreatment both from a develop-
mental perspective because of the critical developmental period and their vulnera-
bility as they are unable to care for themselves. Additionally, the reality that young
children may be absent from the public eye and maltreatment may occur longer as
it is not coming to the attention of authorities. There are also differences in the con-
sequences by maltreatment type. Of all the types of maltreatment, the long-term
consequences of neglect are the most severe.
Children who have experienced sexual abuse may experience a range of negative
outcomes. They may engage in problematic sexual behavior. In the long term, chil-
dren who were sexually abused may have mental health problems including depres-
sion and anxiety. They may experience feelings of guilt, shame, and self-blame and
often experience dissociation or repression of the memories. They may have eating
disorders. Children who experienced sexual abuse may have sexual problems and
problems with intimacy and relationships. Survivors of sexual abuse may experi-
ence difficulty in establishing and maintaining interpersonal relationships due to
issues related to trust, fear of intimacy, fear of being different, establishing healthy
boundaries, or becoming involved with abusive relationships.
break my bones, but names will never hurt me” is wrong. Being called names and
other forms of emotional abuse can be damaging to children. The short- and long-
term consequences of emotional abuse are significant and lasting. Children who
were emotionally abused may experience mental health problems such as depres-
sion and anxiety and may have low self-esteem. Research has found that women
who experienced emotional abuse may have prolonged emotional arousal and poor
physiological regulation of emotion (Bernstein et al., 2013). Children who experi-
ence emotional abuse also may have problematic relationships and a difficulty
expressing empathy.
Consequences of Neglect
Neglect can have serious long-term effects in adolescence and adulthood. In ado-
lescence, there may be engagement in non-prosocial behavior such as delinquent
behavior, crime, violence, and drug use and abuse. Adolescents may have academic
issues including poor performance, truancy, suspension, and not graduating. The
problems may continue into adulthood with increased criminal behavior and lower
occupational levels. Likewise, adults may have ongoing issues with criminal behav-
iors and lower occupational levels. They may also have cognitive issues with lower
IQ and reading problems.
Multiple factors influence the severity of the impact of neglect. The age at which
the neglect occurs can influence the extent to which a child is impacted. Neglect in
early childhood is the most damaging, as children at that age are unable to care for
themselves. When neglect occurs in infancy, children are especially at risk for death
and serious consequences. The length of time that the neglect occurred as well as
the frequency of the neglect occurred are also factors which influence the impact of
neglect on children, with longer periods of time and more frequent neglect creating
more damage and more negative outcomes. The relationship that the child has with
the caregiver impacts the severity of outcomes. A positive relationship with the
caregiver can mitigate some of the negative outcomes. For example, a parent could
be attentive, caring, and attached to a child, yet they live in a hazardous environment
where the child is not always appropriately supervised. In general, having support
can serve as a protective factor and decrease the likelihood of poor outcomes due to
neglect. There is evidence that a child’s personality also factors into the impact the
neglect has on a child. This is not to say that a child is responsible for the outcomes;
rather it is to acknowledge there are individual characteristics that contribute to
resilience.
Societal Consequences
It is estimated that each victim of child maltreatment will incur more than
$830,000 in costs over their lifetime to treat the consequences of their maltreatment
(Peterson et al., 2018). The consequences of child maltreatment extend beyond indi-
vidual children who experience abuse and neglect. Society is impacted economi-
cally and socially. There is a significant economic burden to states with the overall
costs varying in each state due to the number of cases of maltreatment a state has
(Klika et al., 2020). The most recent estimate is the costs each child who is maltreat-
ment will incur over the lifetime to $830,928 (in 2015 dollars; Peterson et al., 2018).
The cost of a child fatality due to maltreatment is over $16.6 billion per child. With
these estimates, the economic burden of the lifetime costs of child maltreatment that
occurred in 2015 was $428 billion (Peterson et al., 2018). When these recent costs
of maltreatment were applied to the number of child maltreatment cases substanti-
ated in 2018 as well as the child fatalities that occurred in the same year, the costs
were approximately $592 billion (Klika et al., 2020).
Cultural Considerations 107
While the financial cost of maltreatment is astounding, there are costs that extend
beyond the economic burden. Child abuse and neglect is a violation of children’s
basic human rights, and when a society condones the violation of human rights, all
citizens are potentially jeopardized. Human rights are the foundation of strong,
healthy communities. When children’s rights are violated, it not only impacts cur-
rent society but also the future as the children potentially grow up with ongoing
problems due to the maltreatment inflicted upon them.
Prevention
Cultural Considerations
There are many ongoing debates and hot topics within child maltreatment and child
welfare besides how to handle caregivers physically disciplining their children.
Specifically, the debates are often about if a behavior constitutes maltreatment and
at what point can and should the child welfare system get involved as well as what
is the appropriate course of action. It is clear that it is a debate when different states
respond differently. One current ongoing debate is about prenatal exposure to sub-
stances such as opioids. While some states see this is maltreatment, other states
argue that if mothers’ substance use during pregnancy is criminalized, then women
who are using drugs may not disclose to their doctors their drug use or may avoid
prenatal care out of fear of their healthcare providers reporting them to child wel-
fare. Another debate is around children witnessing intimate partner violence and to
what extent it constitutes child maltreatment, who is held responsible, and how to
respond. While it is widely recognized that a child’s exposure to intimate partner
violence can be damaging, states respond differently. An ongoing debate related to
neglect is the religious exemption for seeking medical treatment. In some states,
caregivers may withhold necessary medical treatment of their children for religious
reasons. In these cases, if a caregiver holds views from a recognized religious group
that does not support a medical treatment, then it is not recognized as medical
neglect if the caregiver does seek treatment. Not all states grant this exemption, and
there are concerns that in the states where exemptions are granted, there are higher
rates of child fatalities due to not receiving necessary medical care.
At the center of these debates are research, values, and rights. There is often
ample research that indicates that something is not optimal and in fact damaging
(e.g., witnessing intimate partner violence); yet, the value of allowing the autonomy
of the family and rights of the parents is protected. Social norms and deep-seeded
beliefs, sometimes within different cultures, may be counter to what the research
supports (i.e., spanking is harmful). Additionally, some of the logistics of how the
child welfare system can respond and where to “draw the line” as many of the
behavior occur on a continuum or there are complicated interrelated issues. For
example, there are many things a woman can do during a pregnancy that could be
Conclusion 109
harmful to a child (i.e., smoking, drinking alcohol, not getting prenatal care), and
these are not considered child maltreatment yet in many states prenatal exposure to
substances is. At what point does the child welfare system have the right to inter-
vene when children are being harmed by the mother’s actions or inactions? The
understanding of children’s safety and well-being continues to evolve and so will
the child welfare system.
Conclusion
Child maltreatment consists of different types of child abuse and neglect: physical
abuse, sexual abuse, psychological and emotional abuse, and neglect (physical, edu-
cational, emotional, and medical). While what causes child maltreatment remains
unknown, research has identified risk and protective factors. The consequences of
child maltreatment are great and impact a person’s well-being both in the short and
long term. Additionally, child maltreatment is costly to society. In addition to priori-
tizing the response to child maltreatment, child welfare professionals should empha-
size prevention efforts.
Acknowledgments The authors thank Leah Bartley, PhD, and Leah Cheatham, PhD, JD, for their
contributions to Chap. 4.
Discussion Questions
1. What are the four types of child maltreatment? Briefly describe how prevalent
are they, what are the signs and symptoms, and what are the consequences.
2. When assessing for child physical abuse, how do you know when a fracture or
bruise is accidental?
3. In what ways does child neglect present? What makes child neglect so challeng-
ing to assess and address?
4. What are three risk factors for child maltreatment?
5. In what ways does culture play a role in child maltreatment assessment and
treatment?
Suggested Activities
1. Sign up for a listserv or alerts to keep up to date on issues related to child mal-
treatment, prevention, and treatment:
APSAC Alerts: https://www.apsac.org/apsacpublications
Children’s Bureau Listserv: https://www.acf.hhs.gov/cb/get-updates
2. Visit Prevent Child Abuse America’s website and read about new initiatives,
research, and updates: https://preventchildabuse.org/latest-activity/
3. Choose a controversial topic about child maltreatment (spanking, witnessing
intimate partner violence, prenatal drug exposure, child marriage, religious
exemptions for medical neglect) and write a narrative about how different states
110 4 Identifying Child Maltreatment
Additional Resources
American Professional Society on the Abuse of Children: https://www.apsac.org/
Childhelp. https://www.childhelp.org/
Child Welfare Information Gateway, Recognizing Child Abuse and Neglect: https://
www.childwelfare.gov/pubPDFs/signs.pdf
Child Welfare Information Gateway, Definitions of Child Abuse and Neglect https://
www.childwelfare.gov/topics/systemwide/laws-policies/statutes/define/
Child Welfare Information Gateway, How you Can Help Someone Who is Being
Abused or Neglected: https://www.childwelfare.gov/pubs/kids-tipsheet/
Child Abuse Medical Provider Program, Documenting Child Abuse and Neglect
with Photographs: https://champprogram.com/pdf/photo-documentation-pocket-
guide-dec-2008.pdf
HelpGuide, Child abuse and neglect: https://www.helpguide.org/articles/abuse/
child-abuse-and-neglect.htm
Prevent Child Abuse America: preventchildabuse.org
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114 4 Identifying Child Maltreatment
Introduction
There is no doubt children who experience child abuse and neglect and who experi-
ence child welfare system involvement and possibly removal from their caregivers
are impacted by these traumatic events. Traumatic events such as child abuse and
neglect can impact people in a variety of ways and can be manifested in different
ways. Trauma and traumatic experiences are extremely complex as they occur in a
context that includes individuals’ personal characteristics, life experiences, and cur-
rent circumstances. These factors influence people’s experience of trauma, how they
understand and make sense of it, how they interpret and process the experience, and
how they adjust following the traumatic experience. As child welfare professionals,
it is critical to understand this dynamic and very individualized experience and how
to use an appropriate, ethical, and holistic approach in our practice with children
and families involved with the child welfare system.
A traumatic event is one that is dangerous and frightening and that poses a threat to
a person’s life or body. Experiencing and witnessing such an event can be traumatic
as well as incidences where one fears for their life or where one believes they might
be hurt or injured. A number of experiences can be traumatic for an adult and/or
child, such as physical, sexual, or psychological abuse and neglect; family or com-
munity violence; war and refugee experiences; serious accidents; illnesses; military
experiences; sudden loss and/or death of a loved one; substance use disorder or
exposure to someone with substance use disorder; and natural disasters. Trauma
also results from experiences related to economic stress and poverty, homelessness,
and crime. Adults and children often feel helpless, confused, and afraid during and
after a traumatic event has occurred. They may feel unable to stop the event from
occurring or to protect themselves or others from it, resulting in their inability to
process the event(s) without support from others.
Given the diverse experiences of trauma and response, there is also a range of signs
and signals that indicate traumatic stress in children. As discussed in Chap. 3, it is
critical for child welfare professionals to understand normative development in
childhood and across the life span in order to be able to recognize the signs and
respond appropriately with services and support.
Infants and toddlers rely exclusively on their caregivers to provide for their most
basic needs as well as emotional and physical nurturing and care. Despite their rapid
growth – physically, cognitively, and emotionally – they are also unable to process
many of the interactions they experience, including trauma, without the support and
guidance of adults, primarily their caregivers. Even with support, children may still
experience a variety of signs of traumatic stress response. These behavioral indica-
tors include changes in sleeping and eating patterns; increased tantrums and/or
inappropriate emotional reactions to various circumstances; difficulty with self-
soothing and/or being soothed by others; excessive crying; and/or easily startled.
Triggers and Trauma Reminders 117
Young children have improved agency with some aspects of their lives, including
improved ability to care for themselves (e.g., dressing, washing hands, feeding,
using the toilet, etc.), improved social and cognitive ability to manage relationships
and problem solving, and have more physical control over their own bodies in gen-
eral. However, most preschool and elementary school-age children rely on their
caregivers to guide them through these scenarios. When children ages 3 to 10 years
old experience prolonged trauma or traumatic stress, they may demonstrate feelings
of helplessness and uncertainty; fear and anxiety when separating from caregiver;
excessive screaming or crying; eating poorly; toileting regression or bedwetting
(that did not occur before); using baby talk; arrested development; rapid changes in
behavior; anxiety and fearfulness; excessive worrying; displaying guilt and shame;
overreaction to bumps and bruises or falls; difficulty sleeping or concentrating;
changes in school performance; easily startled; and the recreation and retelling of
the traumatic event(s). Many children this age who have experienced trauma experi-
ence nightmares regularly and have difficulty self-regulating.
Middle school- and high school-age children have developed more mastery in their
ability to care for themselves, navigate social relationships, and manage their bodies
and behavior. When children and youth ages 11–18 years old experience trauma,
their behavior can be manifested in internalized and externalized ways due to their
ability to cognitively process trauma differently, their physical development (hor-
mones, etc.), and reliance placed on social relationships – romantic and platonic.
Signs of traumatic stress in youth include feeling depressed and alone; developing
eating disorders and/or self-harming behaviors (e.g., cutting); use and abuse or alco-
hol and/or other drugs; becoming sexually active; feeling out of control emotion-
ally; experiencing feelings of being different; taking risks; having sleep disturbances;
avoiding places that remind them of a traumatic experience or event; having changes
in school performance; being isolated or avoidant; and discussing the traumatic
event in detail, often repeatedly.
Those who experience trauma have a variety of immediate and long-term reactions
in the aftermath of trauma, and as described earlier, many factors impact how one
might experience and cope with trauma. Coping styles can vary from emotional
expression to action oriented. These responses can be healthy and unhealthy for the
118 5 Trauma-Informed Child Welfare Practice
individual, but they are almost always effective for them in that they allow the indi-
vidual to manage the emotions and thoughts associated with the trauma experience.
Measuring these responses tends to be related to how they impact the individual’s
ability to go about their daily life and responsibilities. As children experience such
variation in development, this can often be shielded by shifting developmental task
navigation. Initial reactions to trauma can include sadness, anger, anxiety, agitation,
numbness, dissociation, confusion, physiological response, and exhaustion. This is
the body’s response to a traumatic event, and it is appropriate to respond in this way.
More severe responses tend to persist and include more distress without one’s abil-
ity to calm, rest, or manage those symptoms. Delayed responses to trauma can
include fatigue, sleeping and eating interruptions, nightmares, fear, flashbacks, and
depression. Trauma can also affect how someone thinks and feels about the future,
about hope, and expectations. It can negatively impact positivity, which has an
impact on relationships and one’s ability to focus.
Another unique feature of traumatic stress includes the presence of “triggers” or
“trauma reminders.” Triggers are experiences that remind a person of the trauma
experienced through their senses – touch, smell, sound, sight, and taste. These trig-
gers can bring back strong memories of the traumatic event and can feel as though
it is happening again. For example, anxiousness, nervousness, or fear when they
encounter places, people, sights, sounds, smells, and feelings that remind them of
past traumatic experiences, even years afterwards. Individuals also experience dis-
tressing mental images, thoughts, and emotional/physical reactions, as well as
responses to sudden loud noises,
destroyed buildings, the smell of fire,
ambulance or police sirens, locations Practice Highlight
where they experienced the trauma, Examples of Triggers and Trauma
funerals, anniversaries of the trauma, Reminders
and television or radio news about
the event. • Anxiousness, nervousness, or
Triggers, as a result of a traumatic scared when they encounter places,
experience or traumatic stress, people, sights, sounds, smells, and
develop when a person’s body has a feelings that remind them of past
response when they are faced with traumatic experiences, even years
danger. In response to a dangerous afterward
event (e.g., car accident, abuse, etc.), • Distressing mental images,
a person’s bodies must respond thoughts, and emotional/physical
quickly in a way to protect themselves reactions
and initiates the fight, flight, or freeze • Sudden loud noises, destroyed
response. People have a physiological buildings, the smell of fire, ambu-
response with sweating and fast heart- lance or police sirens, locations
beat, and their senses are on high where they experienced the trauma,
alert. Their brain stops some of its encountering people with disabili-
normal functions, such as short-term ties, funerals, anniversaries of the
memory, in order to face the danger. trauma, and television or radio
The brain then associates details (e.g., news about the event
Impact of Trauma 119
smells, sights, or sounds) of the experience to the memory. This is what becomes
the trigger. When these experiences occur in the future, it triggers a person’s
body’s response system or alarm system. Events that remind someone of what
happened right before or during a trauma can be a potential trigger. They are typi-
cally tied to their senses and when the person sees, feels, smells, touches, or tastes
something that reminds them of the event, it can bring on symptoms associated
with the danger response. While triggers themselves are usually harmless, they
cause the person’s body to react as if the person is in danger because the body
may not be able to distinguish the events and determine safety in that moment.
Impact of Trauma
In the past several decades, researchers have begun to document the impact of
trauma on individuals, families, and communities. Earlier in the chapter, there is
discussion about how children, in particular, manifest trauma through emotions and
behaviors. When left untreated, complex trauma or traumatic stress can have long-
term effects on a child’s current and future relationships, academic performance,
thinking and cognition, physical health, and overall stability. See Fig. 5.1 describing
the impact of childhood trauma. Early childhood trauma such as child maltreatment
can impact a person in adolescence (e.g., Heleniak et al., 2016).
When children do not form healthy attachment relationships as a result of a trau-
matic experience in that relationship or outside of that relationship, they often strug-
gle with forming healthy relationships with peers, caregivers, teachers, and family
members. As children mature into adults, they may continue to struggle forming
and maintaining those relationships in addition to romantic relationships. When
individuals experience trauma, whether it is related to child maltreatment, many
experience disruptions in those relationships, regardless of whether they were
healthy or not prior to the experience. See Chap. 3 for more information about the
importance of the attachment relationships formed between a child and their care-
giver and the impact of having a strained and/or abusive caregiving relationship for
a child.
Children and adults can also experience a negative impact on their physical
health as a result of trauma. Earlier, this chapter presented the stress response and
the development of triggers. For children who are exposed to chronic stress, their
bodies may not be able to self-regulate or respond appropriately when there is no
danger present. Their body is always on alert and ready to respond with “fight,
flight, or freeze.” Because of the hormones associated with this response, their bod-
ies cannot physically manage the constant state of alertness. Regular states of stress
can impair the development of the brain and nervous system. Research involving
scans of the brain shows that childhood adversity impacts neurodevelopment
(Hoffman et al., 2019). Childhood stress can prevent mental stimulation required for
normal growth. Children with a history of trauma may also have difficulty self-
regulating physically and emotionally. They might be oversensitive or
120 5 Trauma-Informed Child Welfare Practice
Fig. 5.1 Impact of Childhood Trauma. (Source: Child Trends (2019); https://www.childtrends.org/
publications/how-to-implement-trauma-informed-care-to-build-resilience-to-childhood-trauma)
under-respond to sensory stimuli, such as sounds, smells, touch, or light. They may
respond unusually to pain or touch, which may lead to injuries. Children with a his-
tory of complex trauma can also develop chronic or recurrent physical complaints
such as headaches and stomachaches. Adults also experience similar physical
impairments in addition to engaging in risky behaviors that may lead to other physi-
cal conditions (e.g., smoking, risky sexual behaviors, overeating).
Trauma can also have an impact on a person’s emotional identification and
expression. Children learn how to appropriately identify how they are feeling and
express emotions in a way that is congruent with how they feel, the circumstances,
and can learn to self-regulate through modeling others’ behaviors, social-emotional
growth through interactions with others, and learning about emotions with peers in
Impact of Trauma 121
Fig. 5.2 The ACE Pyramid shows the conceptual framework of how ACEs impact a person across
the life span. (Source: CDC (2020a); Available: https://www.cdc.gov/violenceprevention/aces/
about.html)
causal. Only specific traumas are included. The study does not consider factors such
as resilience and protective factors. It also does not provide information about inter-
vention. It is helpful to use the ACEs in screening, but it is equally important to
focus on how screening for ACEs will be used when intervening with people who
have experienced adversity. Although these experiences increase the risk of later
health conditions, these factors are preventable. The Centers for Disease Control
and Prevention (CDC) has outlined protective factors that have been shown to
reduce ACEs and their associated harms (CDC, 2020b).
Creating and sustaining safe, stable, and nurturing relationships and environ-
ments for all children and their families can help improve health and social out-
comes into adulthood. The CDC has developed a technical package that recommends
six strategies to preventing ACEs that individuals, families, and communities can
adopt: (1) strengthening economic supports to families through financial security
and family-friendly work policies; (2) promoting social norms that protect against
violence and adversity through public education campaigns and other legislative
approaches; (3) ensuring a strong start for children through early childhood home
visitation, high quality day care, and preschool enrichment; (4) teaching skills to
children and families regarding social-emotional learning, healthy relationship
building, and parenting skills; (5) connecting youth to caring adults and activities,
such as mentoring and after-school programs; and (6) intervening to lessen the
immediate and long-term harms through enhanced primary care, services, and
124 5 Trauma-Informed Child Welfare Practice
Child welfare professionals are not required to provide treatment for children
exposed to trauma; however, it is helpful for child welfare professionals to under-
stand how to appropriately assess for trauma and traumatic stress responses and be
aware of what treatment options are available to provide information and make
referrals as necessary. There are various tools to assess for trauma (e.g., Donisch
et al., 2020). (See Chap. 8 for more information about assessment.) Child welfare
professionals review clinical documentation and assessments and should be aware
of what they are and their implications for the child and their family. In all child
welfare assessments and investigations, it is important to obtain information from
multiple sources and through various methods (observation, reports, interviews,
etc.), when possible. This is also true with trauma assessments. With children, it is
important to observe their interactions with others; however, child welfare profes-
sionals should also interview them separately as well (as appropriate) to obtain
Assessment Tools and Strategies for Children Who Have Experienced Trauma 125
There is little doubt that children who enter the foster care system have experienced
some level of trauma. However, it is important to also consider the trauma associ-
ated with the experience of the child welfare investigation process, being removed
Reducing the Trauma Associated with Child Investigation, Removal, and Out-of-Home… 127
from their home, and placed in out-of-home care. These instances often involve
conflict, emotions, and tension among the parties involved; however, the way that
the child welfare professional and others (e.g., foster parent, law enforcement)
respond can mitigate the trauma impact of these experiences. Child welfare profes-
sionals can plan investigations, assessments, and possible removals ahead as much
as they can. They can slow down and explain to the family what is happening and
supporting them through that process while also having identified a placement prior
to removal. As much as possible, the child welfare professional should maintain a
calm approach to assessment and removal, providing comfort, empathy, and support
to the child and family. The child welfare professionals can help the parent in calm-
ing and caring for the child (e.g., help them to the car, gather some belongings, and
explain the situation). During the process of removal, the child welfare professional
can ensure the child has enough to eat and drink, has time to gather some items, and
feels comfortable in their new surroundings. Child welfare professionals can ask
parents about the child’s needs, likes and dislikes, and routines.
It is important to be on the child’s level and connect with them by attempting to
understand and acknowledge their feelings. It is critical to listen and give them age-
appropriate information about what is happening, assuring their safety and care,
and, most importantly, that this is not their fault. Child welfare professionals should
not make any promises they can’t keep; however, they should make efforts to main-
tain relationships with family and other loved ones as much as possible. Services,
such as counseling, are often helpful during these transitions, and services for the
child should be assessed and implemented as soon as possible.
Reflection
Moving in the Middle of the Night
Consider for a moment that tonight you are woken up at 1am and told you
have to grab some clothes in a bag and move to a stranger’s house. For chil-
dren being removed from their homes, this is just a small glimpse of what it
would feel like in that moment. For some, they don’t have many possessions,
but forgetting that stuffed animal can be devastating to many. Not only are
children tired, scared, and unsure of what will happen next, but also they are
losing everything they know in that moment. Many children are not equipped
emotionally or cognitively to understand what is happening, and all of it is out
of their control. Everything about their life will change – their routine, school,
friends, family, where they sleep, the soap they use, the food they eat, where
they sit, activities they like, their neighborhood, house rules, and possibly
their cultural traditions. As child welfare professionals, it is important to
understand these elements and make every effort to recognize these changes
and try to make the transition easier. Being trauma-informed means knowing
the impact of having a child move and adjust to a new setting, even it is a
safer, more stable home.
128 5 Trauma-Informed Child Welfare Practice
A number of individual (child and adult) and family-based interventions have been
shown to be effective in treating traumatic stress and PTSD symptomology, includ-
ing psychosocial interventions targeting PTSD, cognitive-based therapies, eye
movement desensitization and reprocessing (EMDR), and relaxation-based psycho-
therapies. Various combinations of these approaches as well as pharmacological
treatments have also been shown to be effective in treating PTSD and trauma symp-
tomology. Exposure-based interventions have been shown to reduce symptoms of
avoidance, fear, and anxiety that are related to a specific traumatic exposure or expe-
rience by carefully exposing the individual to the stimuli associated with the trauma
in a safe, therapeutic context.
Practice Highlight
Examples of Trauma Screening and Assessment Tools
Assessment-Based Treatment for Traumatized Children: A Trauma
Assessment Pathway Model (TAP) was designed for children 0 to 18 years
of age who have experienced any type of trauma and who may or may not be
in the child welfare system. TAP is a multifaceted assessment process that
allows for screening and further assessment, if needed.
The Brief Trauma Questionnaire (BTQ) is a 10-item self-report trauma
exposure screen that can be quickly administered and is suitable for special
populations such as persons with severe mental illness as well as for general
population groups.
The Child Post-Traumatic Symptom Scale (CPSS) assesses symptom
criteria for PTSD and the corresponding impairment in functioning in chil-
dren and adolescents.
Child and Adolescent Needs and Strengths (CANS): Trauma
Comprehensive Version is a flexible, multipurpose tool that gathers informa-
tion on a range of domains relevant to the functioning of the child and caregiving
system and can organize this information to develop individualized plans of care.
Child PTSD Symptom Scale (CPSS) is a self-report measure to assess
the frequency of DSM defined PTSD symptoms.
Child Report of Post-Traumatic Symptoms (CROPS) is a self-report
measure for children and adolescents that assesses a range of post-traumatic
symptoms and can be used to measure change in symptomology over time.
Child Trauma Screening Questionnaire (CTSQ) is a 10-item self-report
screening tool that can be used to identify risk of PTSD in children. The ques-
tions assess trauma reactions following a potential traumatic event.
Life Events Checklist (LEC) is a brief 17-item self-report measure
designed to screen for potentially traumatic events in a respondent’s lifetime.
The LEC assesses exposure to 16 events known to potentially result in PTSD
or distress and includes on-item assessment any other extraordinary stressful
event not captured in the other items.
Overview of Treatment of Trauma 129
PTSD Checklist (PCL) contains 17 questions that map onto the 3 DSM-IV
PTSD symptom clusters: reexperiencing, avoidance, and arousal.
Post-traumatic Stress Disorder Semi-Structured Interview and
Observational Record is a semi-structured caregiver report measure used to
assess for PTSD symptoms for children ages 0−7 years.
Post-Traumatic Symptom Inventory for Children (PT-SIC) is a self-
report measure of PTSD symptoms for children ages 4 to 8 years.
Trauma and Attachment Belief Scale (TABS) is the revised version of the
TSI Belief Scale to assess individuals who have experienced traumatic events.
Trauma Symptom Checklist for Young Children (TSCYC) is a 90-item
caretaker report measure to assess trauma symptomology in children ages
3 to 12.
Trauma Symptom Checklist for Children (TSCC) measures severity of
post-traumatic stress and symptomology in children ages 8 to 16 who have
experienced traumatic events.
The UCLA Reaction Index is the most commonly used measure for
PTSD symptoms in children and adolescents. There are versions of this mea-
sure for children, adolescents, and parents. It assesses the respondent’s trauma
history and frequency of the PTSD symptoms.
The Upsetting Events Survey that we designed is a modification of the
Traumatic Life Events Questionnaire (TLEQ). It assesses effectively for
trauma history.
evidence-based interventions that they have been evaluated with diverse groups by
age, race/ethnicity, language, etc. to ensure fit with the client.
Children’s response to maltreatment and trauma experiences differs based on
age, gender, and life history. Screening, assessment, and treatment must be flexible
enough to ensure individualization to meet the needs of the child and family. It is
important for the treatment plan to consider the child, their caregiver, and biological
family, as appropriate to develop and maintain a normal routine where a child can
feel safe and cared for.
Trauma experiences are common during childhood, and children respond differently
to trauma. Many children recover on their own, some with support, and some struggle
with managing the trauma they experienced even with treatment and support. Having
the professional provider and systems in place to respond in a trauma-informed way
is critical in facilitating recovery and growth among those who have experienced
trauma, particularly as it relates to child welfare (Kawam & Martinez, 2016). All
members of a child and family team, including the child welfare professional, their
supervisor, providers (mental health, physical health, etc.), caregiver (kin, foster par-
ent, biological parent), and other professionals (teachers, principal, staff) should use
a trauma-informed approach to care. According to the Substance Abuse and Mental
Health Services Administration (SAMHSA, 2014), this approach should “realize the
widespread impact of trauma and understanding potential paths for recovery, recog-
nize the signs and symptoms of trauma, fully integrate knowledge about trauma into
policies, procedures, and practices, and seek to actively resist re-traumatization” (p. 9).
Practice Highlight
Common Therapeutic Approaches and Techniques to Treat Trauma
• Motivational interviewing (to engage clients)
• Risk screening (to identify high-risk clients)
• Triage to different levels and types of intervention (to match clients to the
interventions that will most likely benefit them/they need)
• Systematic assessment, case conceptualization, and treatment planning (to
tailor intervention to the needs, strengths, circumstances, and wishes of
individual clients)
• Engagement/addressing barriers to service-seeking (to ensure clients
receive an adequate dosage of treatment in order to make sufficient thera-
peutic gains)
• Psychoeducation about trauma reminders and loss reminders (to strengthen
coping skills)
• Psychoeducation about post-traumatic stress reactions and grief reactions
(to strengthen coping skills)
Trauma-Informed Child Welfare System 131
The CDC’s Office of Public Health Preparedness and Response (OPHPR), in col-
laboration with SAMHSA’s National Center for Trauma-Informed Care (NCTIC),
developed a model that outlines six principles to adopting a trauma-informed
approach in various public health and child and family-serving organizations
(SAMHSA, 2014). The six guiding principles include safety; trustworthiness and
transparency; peer support; collaboration and mutuality; empowerment and choice;
and culture, historical, and gender issues. There is no prescription or curriculum that
shows how to be fully trauma-informed; however, it is critical to use a trauma-
informed approach to work with clients, providers and professionals, and co-
workers. It requires a high level of attention, caring awareness, and sensitivity on an
individual level, and also a cultural and organizational change to reflect a trauma-
informed systems approach.
Many child welfare systems have begun to consider and implement a trauma-
informed approach to policies and practices. Child welfare agencies and their part-
ners (e.g., court systems, community partners, etc.) should first use a systematic
process of assessing their current system, prior to planning how to implement a
system of care that is trauma-informed across the various units or departments, such
as workforce development, screening and assessment, data systems, policies,
132 5 Trauma-Informed Child Welfare Practice
funding, and interventions. It is important to focus on the workforce and take into
consideration the attitudes of frontline worker (Bosk et al., 2020).
The National Child Traumatic Stress Network (NCTSN) defines a trauma-informed
system as, “one in which all parties involved recognize and respond to the impact of
traumatic stress on those who have contact with the system including children, caregiv-
ers, and service providers. Programs and agencies within such a system infuse and
sustain trauma awareness, knowledge, and skills into their organizational cultures,
practices, and policies. They act in collaboration with all those who are involved with
the child, using the best available science, to facilitate and support the recovery and
resiliency of the child and family.” (NCTSN, n.d.) Adopting a trauma-informed
approach means completing everyday tasks and conducting all interactions with the
knowledge of the impact of trauma experiences of others. When all members of the
system begin to incorporate these changes, it becomes a system-wide approach to prac-
tice. Using a system-wide trauma-informed approach has shown some positive changes
in child and family outcomes, including a reduction in children receiving emergency or
crisis services, use of psychotropic medication, fewer placement disruptions, and
reduced length of stay in foster care (Child Welfare Information Gateway, 2020).
Research Brief
Promoting Positive Childhood Experiences (PCEs)
With much focus placed on adverse childhood experiences (ACEs) and the
negative short- and long-term consequences to one’s physical and mental
health, it is often difficult to begin to consider how to prevent or intervene
effectively with children, youth, and adults who have experienced such
trauma. However, a new body of research has emerged that focuses on posi-
tive childhood experiences (PCEs) and how we can promote these experi-
ences in an effort to prevent ACEs. Recent research (Bethell et al., 2019)
shows adults who self-report more PCEs such as lower likelihood of depres-
sion and other mental health conditions. Positive childhood experiences
(PCEs) are not simply the absence of ACEs of going to a theme park with
your family every year. Examples of PCEs are being able to talk to family
about feelings, having family and community traditions, having caring adults
showing interest in you, and feeling safe and protected by an adult at home.
Many adults as children are exposed to adverse experiences, many of which
we cannot control. However, it is possible to do our best to balance these
experiences with other positive experiences and promoting healthy caregiver
relationships and environments for children.
Practice Highlight
Talking with Children Who Have Been Traumatized
Although this might vary by age, developmental stage, and experience of
trauma, these are suggestions for talking with children who have been
traumatized:
• Assess the child’s readiness to talk (frequency, depth, and ability to express
themselves).
• Reassure them about safety, their supports (who they can talk to), and
what’s going to happen next. Do not ever make promises or statements
about things you don’t know for sure will happen (e.g., going back to par-
ent, visitation parameters).
• Ask what they know and how they understand the circumstances and give
factual information as appropriate. This provides a better understanding of
how they perceive past and current events. Ask them if they have questions
they need clarification on.
• Listen closely, summarize, and use appropriate body language and facial
expressions.
• Encourage and support children to show and talk about their feelings.
Acknowledge their feelings about their experiences.
• Appropriately share your feelings while empathizing with the child.
• Focus on the good and the future. Discuss positive things that may or may
not be related to the present circumstances.
• Give tools for the child to express emotions and process experiences.
• Make a referral for treatment as needed.
134 5 Trauma-Informed Child Welfare Practice
Conclusion
Child maltreatment is traumatic. Likewise, a child and family’s contact with the
child welfare system can be traumatic. Children and families experience a number
of events that are considered traumatic, with child abuse and neglect being some of
them. It is more common that they will have experienced more than one experience
of trauma. Each child experiences and responds differently to trauma, and the best
way to intervene is in trauma-informed ways that honor their experience. This chap-
ter provided information about how to approach cases in a trauma-informed manner
and how to promote screenings, assessments, and treatment that have been shown to
address trauma appropriately that will allow for healing. There are ways for child
welfare workers to respond using a trauma lens that will promote better outcomes in
the case as well as with child and family well-being. Using a trauma-informed
system-level approach can enhance the work that professionals and their partners
are doing to improve child and family well-being.
Discussion Questions
1. What are three examples of traumatic events experienced by children?
2. Describe what trauma reminders and triggers are. What are three examples of
trauma reminders or triggers for children who have experienced child
maltreatment?
3. What are two ways that trauma is assessed? What tools are typically used?
4. How can child welfare professionals reduce the trauma experienced by children
who are removed from their home?
5. What does it mean to use a trauma-informed approach in child welfare practice?
Suggested Activities
1. Take the ACE quiz online to reflect on the impact of your own experiences with
adverse childhood experiences. https://www.npr.org/sections/health-
shots/2015/03/02/387007941/take-the-ace-quiz-and-learn-what-it-does-and-
doesnt-mean
2. Watch Through Our Eyes: Children, Violence, and Trauma: https://www.you-
tube.com/watch?v=z8vZxDa2KPM. Consider the different types of trauma
experienced by the children in the video and how it is manifested.
3. Watch How Childhood Trauma Affects Health Across a Lifetime: https://www.
youtube.com/watch?v=95ovIJ3dsNk&t=1s. Explore the different ways one’s
health is compromised as a result of trauma.
4. Read Heleniak et al. (2016). Discuss with others how the trauma of child mal-
treatment can impact adolescents’ behaviors and the implication for child wel-
fare practice.
Heleniak, C., Jenness, J. L., Vander Stoep, A., McCauley, E., & McLaughlin,
K. A. (2016). Childhood maltreatment exposure and disruptions in emotion
regulation: A transdiagnostic pathway to adolescent internalizing and exter-
nalizing psychopathology. Cognitive therapy and research, 40(3), 394–415.
(Available: https://rdcu.be/ccaW1).
References 135
Additional Resources
California Evidence-Based Clearing House for Child Welfare: https://www.
cebc4cw.org/
Casey Family Programs, Why should child protection agencies become trauma-
informed?: https://www.casey.org/why-become-trauma-informed/
Centers for Disease Control and Prevention, Adverse Childhood Experiences
(ACEs): https://www.cdc.gov/violenceprevention/aces/index.html
National Center on Substance Abuse and Child Welfare, Child Welfare and Trauma:
https://ncsacw.samhsa.gov/resources/trauma/child-welfare-and-trauma.aspx
The National Child Traumatic Stress Network: https://www.nctsn.org/
Title IV-E Prevention Services Clearinghouse: https://preventionservices.
abtsites.com/
References
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to childhood trauma. Child Trends. Retrieved from: https://www.childtrends.org/publications/
how-to-implement-trauma-informed-care-to-build-resilience-to-childhood-trauma.
Bethell, C., Jones, J., Gombojav, N., Linkenbach, J., & Sege, R. (2019). Positive childhood expe-
riences and adult mental and relational health in a statewide sample: Associations across
adverse childhood experiences levels. JAMA pediatrics, 173(11), e193007–e193007. https://
doi.org/10.1001/jamapediatrics.2019.3007
Bosk, E. A., Williams-Butler, A., Ruisard, D., & MacKenzie, M. J. (2020). Frontline staff charac-
teristics and capacity for trauma-informed care: Implications for the child welfare workforce.
Child Abuse & Neglect, 104536. https://doi.org/10.1016/j.chiabu.2020.104536
Centers for Disease Control and Prevention. (2020a) About the Kaiser-CDC ACE Study. Retrieved
from: https://www.cdc.gov/violenceprevention/aces/about.html
Centers for Disease Control and Prevention. (2020b). Preventing adverse childhood experiences.
Retrieved from: https://www.cdc.gov/violenceprevention/acestudy/fastfact.html
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ble, nurturing relationships and environments for all children. Retrieved from: https://www.
cdc.gov/violenceprevention/childabuseandneglect/essentials.html
Child Welfare Information Gateway. (2020). The Importance of a Trauma-Informed Child Welfare
System. U.S. Department of Health and Human Services, Administration for Children and
Families, Children’s Bureau.
Dong, M., Anda, R. F., Felitti, V. J., Dube, S. R., Williamson, D. F., Thompson, T. J., et al. (2004).
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nary validation of the University of Minnesota's Traumatic Stress Screen for Children and
Adolescents (TSSCA). The Journal of Behavioral Health Services & Research, 1–13. https://
doi.org/10.1007/s11414-020-09725-1
Felitti, V. J., Anda, R. F., Nordenberg, D., Williamson, D. F., Spitz, A. M., Edwards, V., & Marks,
J. S. (1998). Relationship of childhood abuse and household dysfunction to many of the leading
causes of death in adults: The Adverse Childhood Experiences (ACE) Study. American Journal
of Preventive Medicine, 14(4), 245–258. https://doi.org/10.1016/S0749-3797(98)00017-8
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gestions. Child Abuse & Neglect, 85, 174–179. https://doi.org/10.1016/j.chiabu.2017.07.016
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Giovanelli, A., Reynolds, A. J., Mondi, C. F., & Ou, S. R. (2016). Adverse childhood experiences
and adult well-being in a low-income, urban cohort. Pediatrics, 137(4). https://doi.org/10.1542/
peds.2015-4016
Heleniak, C., Jenness, J. L., Vander Stoep, A., McCauley, E., & McLaughlin, K. A. (2016).
Childhood maltreatment exposure and disruptions in emotion regulation: A transdiagnostic
pathway to adolescent internalizing and externalizing psychopathology. Cognitive Therapy and
Research, 40(3), 394–415. https://doi.org/10.1007/s10608-015-9735-z
Hoffman, E. A., Clark, D. B., Orendain, N., Hudziak, J., Squeglia, L. M., & Dowling, G. J. (2019).
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Stress, 10, 100157. https://doi.org/10.1016/j.ynstr.2019.100157
Kawam, E., & Martinez, M. J. (2016). What every social worker needs to know… trauma informed
care in social work. New Social Worker. Retrieved from https://www.socialworker.com/
feature-articles/practice/trauma-informed-care-in-social-work/.
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as a public health issue. In M. A. Landolt, M. Cloitre, & U. Schnder (Eds.), Evidence-based
treatments for trauma related disorders in children and adolescents (pp. 49–66). Springer.
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referrals to an evidence-based parenting program. Children and Youth Services Review, 109,
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Overview of trauma treatments and Practices. Retrieved from: https://www.nctsn.org/
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SMD-13-07-11.pdf
Chapter 6
Child and Family Engagement in Child
Welfare Practice
Introduction
Child and family engagement is one of the most important components in child wel-
fare practice and is key in promoting the safety, permanency, and well-being of chil-
dren and families interacting with the child welfare system. In order to effectively
engage parents and children in services, cooperation, and work toward positive case
outcomes, it is essential for child welfare professionals to actively collaborate with all
family members as well as community members, and other key partners such as men-
tal health professionals, attorneys, child welfare staff, and extended family. Respect,
patience, empathy, and collaboration are important attributes and skills to practice
when engaging with families involved in the child welfare system.
Engagement
communicating with each other to ensure safety, permanency, and well-being of the
family and children involved. This collaborative process involves all members of
the family (including children as appropriate depending on age), service providers,
extended family, kinship caregivers, and foster/resource caregivers.
Family engagement and empowerment in child welfare practice is particularly
important given the presence of a power differential. Regardless of the circum-
stances, child welfare professionals are in a position of great power when the child
welfare system becomes involved with a family as they often have control over
whether a child is removed from the home, how long a child is placed in care,
whether services are offered, what types of services offered, and whether a child is
returned home to their family of origin. The way that power and trust are used by
child welfare professionals is an important component in parental engagement in
the change process (Yatchmenoff, 2005) and may be predictive of case outcome
(Damiani-Taraba et al., 2017; Graybeal, 2007). Gladstone et al. (2014) examined
what casework skills contributed to parents involved in child welfare being engaged
with their workers. They found three key skills: (1) workers including parents in
planning, (2) workers being caring and supportive, and (3) workers praising parents
for their efforts, ideas, or achievements. Other studies have found an association
between engagement and workers’ honesty and straightforwardness, providing
information, and being able to listen and empathize (Platt, 2008), focusing on
strengths and being flexible (Gockel et al., 2008), and using clear communication
about agency involvement, returning calls, and being responsive (De Boer & Coady,
2007). In summary, research indicates that consistent strengths-based, family-
centered, and culturally grounded practice is essential in managing potential biases
and maximizing family engagement and motivation in child welfare practice
(Gladstone et al., 2014).
Research has shown that family engagement in child welfare can enhance the
helping relationship, promote family “buy-in,” encourage parental participation
in services, increase motivation to complete services and requirements, expand
options for permanency and placement, improve the quality and focus of family
visits, increase placement stability, improve timeliness of permanency, build fam-
ily decision-making skills, and enhance the fit in family needs and services.
Family engagement is relevant throughout all of child welfare. Ensuring that
families believe that the services or programs are useful and relevant to them is
important. Care must be taken to assess if programs and services meet the needs
of families involved with the child welfare system. For example, the evidence-
based parenting interventions Pathways Triple P had not been evaluated thor-
oughly with families in child welfare, and a recent study interviewed parents
involved in the program to understand their satisfaction of the program and
understanding of its appropriateness (Lewis et al., 2016). The study’s main find-
ing was parents found the program helpful and relevant. The study also high-
lighted barriers parents identified which can be used to help to improve
interventions and better engage families.
Strength-Based Practice in Child Welfare 139
Reflection
Initial Impressions: The Effects of Personal Bias
• What impacts someone’s first impressions?
• How can initial impressions affect (negatively or positively) a purposeful
helping relationship?
• When might initial impressions have positive outcomes? Negative
outcomes?
• How might the client’s initial impressions of the child welfare professional
impact the relationship? How do these impressions impact our ability to
effectively work with the client?
A strength-based approach refers to the practice and policies that identify and culti-
vate the strengths of children, families, and communities. It acknowledges the indi-
vidual and collective strengths and challenges and emphasizes a collaborative
approach in engaging all family members in planning, implementation, and evalua-
tion of service plan goals. Strength-based practice, in general and in child welfare,
involves a number of skills and attributes, including an empowerment-focused
approach in developing and maintaining a collaborative relationship between the
client(s) and family that aims to create change and positive outcomes as families
work toward self-sufficiency. Strengths-based practice as a philosophy is consistent
with the values and ideals of social work and other helping professions and is
embraced by a variety of private and public child welfare agencies used to guide
practice with clients and systems. All children and families possess strengths that
can be used to improve their lives. Recent research has found that strengths can
improve mental health outcomes for youth with an experience of child maltreatment
(e.g., Kisiel et al., 2017). By identifying children and families’ strengths, we are
identifying the tools that will be used to resolve many of the issues they present
with. When we focus on strengths, we motivate our clients to change, give them
hope, and help them view themselves in a more positive light.
Research Brief
Engaging Parents in Child Welfare System Interventions
Brittany Mihalec-Adkins, M.S.Ed.
One critical component of successful child welfare system intervention is par-
ents’ meaningful engagement with services, requirements, and helping rela-
tionships (e.g., Platt, 2012; Yatchmenoff, 2005). Briefly, parent engagement is
140 6 Child and Family Engagement in Child Welfare Practice
critical because of the following: (1) parents cannot benefit from interventions
unless they are sufficiently participatory, and (2) child welfare authorities can-
not feel confident in parents’ progress and suitability unless they observe atti-
tudes, efforts, and commitment to remedying the conditions that led to child
protection services involvement. However, cultivating and maintaining mean-
ingful levels of parental engagement in nonvoluntary state-mandated inter-
ventions have proven challenging – particularly among parents most in need
of services (e.g., Fusco, 2015; Toros et al., 2018).
Barriers to meaningful parent engagement identified include parent- or
family-level factors, such as histories of intimate partner violence (Kohl et al.,
2005), past and present substance misuse (Kemp et al., 2014), and poor men-
tal health (e.g., Littell et al., 2001) – all of which are prevalent (and often
comorbid; Stromwall et al., 2008) among parents in child welfare interven-
tions (Darlington et al., 2004; Guo et al., 2006). Parents with unmet personal,
social, and material needs understandably struggle to meaningfully and con-
sistently engage; fortunately, preliminary research has found promise in inter-
ventions that provide parents with material or financial support, and that
provide parents with “peer mentors” to help them navigate the intervention
process (e.g., Rostad et al., 2017a, b; Summers et al., 2012).
Parent engagement can also be stifled by various factors at the caseworker-
or intervention-level, including parent-caseworker relationships characterized
by poor communication (e.g., unclear expectations), conflict, overt power dif-
ferentials, stigma, and judgment. However, there is evidence to suggest that
when services feel relevant to parents, and when parents feel “heard” and
respected by caseworkers, they are more likely to persistently and meaning-
fully engage in services and to nourish positive helping relationships
(Chapman et al., 2003; Kapp & Vela, 2004). Indeed, caseworkers’ abilities to
be appropriately supportive and nonjudgmental with CWS clients have shown
promise for promoting parental engagement in services and positive attitudes
toward CWS personnel (Kapp & Vela, 2004). Similarly, parents have been
found to be more willing to earnestly engage when they felt that caseworkers
were not exploiting their obvious power (Dumbrill, 2006; Gladstone et al.,
2012; Maiter et al., 2006).
While initial efforts to identify paths to promoting parent engagement have
been promising, more research must be done to address remaining gaps and
limitations. For instance, there are vast array of definitions and assessments of
parent engagement employed across practice settings and research studies.
Reaching consensus on both can benefit future efforts immensely. Further,
extant research on child welfare-involved parents has focused almost exclu-
sively on mothers, leaving sizable and irresponsible blind spots in research
and practice when it comes to engaging and serving fathers (Brown et al.,
2009; Campbell et al., 2015; Maxwell et al., 2012).
Family-Centered Practice in Child Welfare 141
Family-centered practice is based upon the belief that the best way to meet a per-
son’s needs is within their families. It is also the belief that services and support can
be provided to a child and their family to ensure safety, permanency, and well-being
by engaging, involving, and strengthening families by considering the whole family
and their communities. The key components of family-centered practice include
developing a trusting, respectful, and honest relationship between family members
and service providers, working closely with family members to ensure safety and
well-being, strengthening families’ ability to function well independently, engag-
ing, empowering, and working collaboratively with families while making deci-
sions and setting goals, and providing culturally grounded, individualized services
and supports for each family. Child welfare professionals who are family-centered
strive to preserve the family and prevent out-of-home placement while providing
the necessary services and supports to ensure safety. The family-centered model
views families as being capable of making decisions for their own families, priori-
tizes strengths, and encourages families to advocate for their own needs. When safe
to do so, children should remain in their own homes to preserve the family unit. (See
Chap. 7 for information about family preservation.) In situations where children
must be placed in out-of-home care, the least restrictive placement is used, and
families continue to be actively involved, informed, and empowered to make deci-
sions that will lead to reunification. Community agencies can also engage in family-
centered practice by providing evidence-supported interventions that cultivate
individual and family strengths and empower families to keep children safe, well,
and in the home with their caregivers. Family-centered practice involves meeting
clients “where they are,” which helps to understand that a client and their family
have a unique needs, experiences, and values that shape their actions.
Despite the widespread support and promotion of these approaches in practice,
the implementation of strengths-based and family-centered practice is often diffi-
cult (Lietz, 2013). Child welfare practice is challenging on an individual and sys-
temic level and requires a collaborative approach at multiple levels. There are a
number of ways that child welfare agencies can enhance family engagement on a
systems level as well as an individual level. For example, agency leadership, super-
visors, and staff can implement a family-focused organizational culture in practice
through policies and standards, by ensuring manageable caseloads, ongoing profes-
sional development, and access to services and performance review and monitoring
systems (Child Welfare Information Gateway, 2016). In casework, child welfare
professionals can utilize family-centered and strengths-based skills and practices to
enhance family engagement, such as being clear, honest, and respectful when com-
municating with families, ensure adequate time with families and check in fre-
quently, implement shared decision-making and participatory planning, offer
services that match needs, and encourage parents and children through the process.
Many agencies are implementing family engagement strategies to ensure cross-
systems collaboration, shared decision-making, and family-friendly policies to
142 6 Child and Family Engagement in Child Welfare Practice
engage all members of the family. One common practice is the use of Child and
Family Teams (CFTs) that brings together family members and professionals
involved with the case regularly to brainstorm, set, and assess goals for the children
and their families in between court hearings. These meetings typically occur
monthly and focus on the needs of the children and the parents to ensure they receive
the social-emotional, academic, and physical health services to promote their well-
being and family reunification. Similarly, some agencies use family group decision-
making (FGDM) early on in the case to make decisions about placement, services,
family finding, and visitation. These meetings and groups also prioritize a family’s
strengths and their voice in making decisions that are best for their family.
Child welfare agencies recognize the importance of fathers to the healthy devel-
opment of children and how fathers have often been excluded when child welfare
systems become involved. Agencies are beginning to provide resources and guid-
ance about engaging fathers and working to enhance their positive involvement with
children. Services offered vary depending on the agency; however, they often
include assessment, planning, helping fathers understand the system, and strategies
for obtaining custody or improving parenting skills. Recently, there have been
evidence-based parent training program developed specifically for specific groups
such as fathers or military families. Programs such as SafeCare Dad to Kids (Dad2K;
Rostad et al., 2017b) and mDad (Mobile Device Assisted Dad; Lee & Walsh, 2015)
are designed specifically for fathers. There is a need for more programs to address
the needs of fathers and to target specific groups of fathers (e.g., Black fathers,
fathers of adolescents) to increase engagement and ultimately child well-being
(Cryer-Coupet et al., 2020). There are also programs addressing the needs of mili-
tary families (e.g., Ross et al., 2020).
Another strategy is foster family – Practice Highlight
birth family meetings and increased use
of shared parenting. Shared parenting Elements of Family Group
refers to the practice in which foster par- Decision-Making (FGDM)
ents cultivate positive, supportive rela- • The presence of a coordinator
tionships with birth parents. Shared who acts as the group facilitator
parenting is a gradual process in which a • Recognition and acknowledg-
relationship is nurtured to a point of trust ment that the family group
and understanding. Families work represents an important deci-
together toward shared goals for the sion-making partner in case
child’s safety and well-being. This model • Inclusion of private family time
helps with improving the relationship • Preference of the case plan
between biological parents and foster developed by the family over
parents through communication, trust, other plans
care, and helps with modeling parenting • Provision of services, resources,
skills, which often contribute positively and supports for the case plan to
to family reunification efforts. These be successful
relationships allow both sets of caregiv- • Follow-up after the FGDM until
ers to establish a parenting routine and outcomes are achieved
standards. Early in the case, biological
Building Rapport and Developing an Alliance with the Family 143
parents can share important information about the child necessary to their care-
giving (e.g., likes and dislikes), and the foster parents can talk about the child’s
home environment and routine. Depending on the circumstances of the case, case
investigators can discuss these issues with the biological parents at the time of
removal, or this information can be exchanged during early court conferences
and/or family group decision-making (FGDM) or child and family (CFT) meet-
ings. This allows for multiple individuals who know the child well can offer their
ideas to ensure the child’s needs are being met.
Engaging parents as peer mentors has also been shown to improve family engage-
ment. Peer mentoring programs enlist people who were once involved in the child
welfare system as parents to help new parents navigate the system and meet case
plan goals. In many states, parent partner programs or birth parent leadership groups
have been successful in assisting parents faced with their children being removed
from their care and child welfare system involvement. It supports parents who need
the assistance and provides an opportunity for experienced parents in building skills
and improving a sense of purpose and self-esteem (Rockhill et al., 2015).
Engaging children is a different skill set when working with families involved in the
child welfare system. Child welfare professionals must have knowledge about child
development and what to expect
for a specific age for a child.
Practice Highlight
Additionally, in these cases, chil-
dren are the victims of maltreat- How to Show Empathy, Respect, and
ment and will have experienced Genuineness
some level of trauma from the
• Active listening
abuse and/or neglect and possibly
• Appropriate body language
from being interviewed and/or
• Understanding the other’s point of
removed from their caregiver and
view and experience
home. Skills such as empathy,
• Using humor, appropriate self-disclo-
warmth, and genuineness should
sure, and warm expressions (smiles,
be used, as they are with adults.
eye contact, etc.)
Children may be suspicious and
• Summarizing
struggle to understand events and/
• Taking the time to understand culture
or consequences related to the cir-
and family traditions
cumstances. Child welfare profes-
• Always incorporating family strengths
sionals interviewing children
• Being present, available, and honest
should be sure to get on their level
146 6 Child and Family Engagement in Child Welfare Practice
physically and speak to them in a way that is appropriate for their age. For example,
they can sit on the floor with them and speak slowly while using words they can
understand based on their age. Also, child welfare professionals can also use cre-
ative means of communicating if necessary (nonverbally, through stories, or art), be
trustworthy and honest, and ensure their safety. In engaging children, child welfare
professionals must be aware of trauma indicators and screen and refer for treatment
as necessary.
Engagement helps to meet a family “where they are” and requires that we see a fam-
ily through a culturally grounded lens. It requires that we attempt to understand the
client’s motivation and reasons for their actions and acknowledge that this can help
us develop solutions toward planning for change. While understanding that cultures
may differ in how they view discipline and corporal punishment, we must always
use proper assessment tools to determine safety and risk and not excuse cultural
practices that might lead to child abuse and neglect. Chapter 3 discussed appropriate
discipline, and Chap. 4 presents the definition and assessment of child abuse and
neglect.
Four components to consider in developing culturally “competent” or cultural
“humility” include: cultural awareness, knowledge acquisition, skill development,
and inductive learning (Fong, 2001). These factors allow us to better understand
how others view their behaviors in relation to culture. We can learn from their
beliefs and match our response in terms of services and interactions to best serve the
child and family. Racial disparity and disproportionality continue to be an issue in
child welfare systems. As discussed in previous chapters, in many jurisdictions,
children of color are overrepresented in the child welfare system due to differential
treatment by race (Fluke et al., 2010), oftentimes as a result of bias, lack of under-
standing, or fear. Racial bias occurs on multiple decision-making levels including
reporting, investigations, and ongoing/permanency. These decisions often happen
on an unconscious basis, and at the individual level, there is no intention to treat
families differently; however, the bias is present, and it is often difficult to point to
one individual or decision that causes overall trends in racial disparity and
disproportionality.
The child welfare professional assigned to a case is not only one who manages and
reports on a case – they also are a change agent, someone who takes an active role
in promoting change. The intervention requiring change begins by establishing a
relationship with the family so that they feel capable and motivated to make changes
Child Welfare Professional as Change Agent 147
Practice Tip
Strategies for Building Rapport
• Use an open mind when working with the family.
• Determine what is most important to the family.
• Use reflective strategies by taking note of the words the family uses and
use similar language.
• Listen to the family’s account of the situation without interrupting.
• Ask the family what their goals are.
• Use open-ended questions.
• Explain your expectations, process, and purpose in working with the family.
• Involve the family in planning throughout the process.
• Acknowledge feelings and encourage openness and honesty.
• Be consistent and follow through.
• Encourage participation in decision-making and problem-solving.
(Berg & Kelly, 2000)
There are a number of skills and models that child welfare professionals can
adopt to facilitate change alongside their clients, including solution-focused therapy
strategies, motivational interviewing, and using a strengths-based, cognitive behav-
ioral model for change.
In order for humans to make changes, there must be certain elements present,
and they must be motivated to change. First, there must be a level of discomfort
present related to something that the family wants but does not have (e.g., children
removed, sense of peace and calmness, safety, stability). Second, the individual
must take responsibility and see themselves not only as part of the issue but also the
solution related to the discomfort. The individual must feel emotional security and
vulnerability in those who are there to support them through the process of change.
The individual must have a preferred alternative future, and that is how they envi-
sion the future to be. Lastly, they must have the ability and belief that they can
change. These are all elements that the child welfare professional can instill, sup-
port, and promote to assist with creating change; however, there must also be buy-in
on the individual’s part.
148 6 Child and Family Engagement in Child Welfare Practice
Practice Tip
Motivational Interviewing Techniques
O – Open Questions: These encourage family members to use their own
words and elaborate on a topic.
“What do you know about why I am here today?”
“What is a typical day like for your family?”
“What has been challenging in your ability to parent lately?”
A – Affirm Client: This builds productive and cooperative working relation-
ships with families by engaging their positive intents, characteristics, or traits.
“Sounds like you’ve had a lot of challenges lately, but you have really worked hard to
make things better.”
“I’ve really noticed how positive you’ve been and open to making changes. Thank you.”
“I know it’s not easy to parent a child with special needs, but I admire how organized
you are and what great care you’ve taken.”
R – Reflect: This engages others in the relationship, builds trust, and fosters
motivation to change by ensuring breakdowns in communication don’t occur.
“You were angry with Bart for soiling his pants.”
“It sounds like this was a very frustrating situation.”
“You’re worried that LeeAnn will have a temper tantrum at the store next time.”
Open-ended questions are important to gather information from the client’s per-
spective. By asking open-ended questions, we avoid making any assumptions and
allow the client to offer information in their own words and experience. Affirmations
are used to recognize individual and family strengths and to use those to encourage
and motivate the client toward making a change. It also shows them that they have
the tools to make changes and helps them to build confidence. Statements about
progress and positive actions can also motivate a client toward change. Clients
respond to statements that show empathy and how we relate. This also allows for
open-ended questions to elicit more information about their abilities, motives, and
strengths.
Active listening is a critical skill in the helping profession when interviewing and
engaging clients. The key part of active listening is being able to reflect back what
the individual is saying in a way that shows understanding. It involves more listen-
ing and less talking to avoid giving advice or offering solutions, which is challeng-
ing for many to do. Reflecting involves statements of the client’s words to “check”
what the client is saying. For example, reflective statements use language that shows
understanding of their thoughts, feelings, and emotions based on what they have
said. Miller and Rollnick (2002) describe various types of reflections, including
simple, complex, double-sided, and amplified reflections.
Finally, summarizing is a key technique in motivational interviewing that allows
the listener to pull together important aspects of the conversation that summarize
what was said, getting agreement on issues, and going forward, what next steps are.
It involves obtaining a commitment to actions (from all involved) and addressing
some of the ambivalence that families
may have.
A change agent is often the source of Practice Highlight
support that helps motivate the client
Types of Reflective Statements
through the process. This process can start
in the first meeting and in as little as Client statement: “I don’t think
5−30 min and best used in subsequent this is fair.”
meetings with the client. The child wel-
Simple: “This doesn’t seem fair
fare professional can adopt the following
to you.”
several principles when motivating
change. First, they should express empa- Complex: “This feels unfair to you
thy. They can highlight apparent conflicts when nobody will listen.”
between stated goals and current behav-
Double-sided: “While you don’t
iors by developing discrepancies. It is
think this is fair, you are willing to
important to avoid argumentation and roll
participate in the classes.”
with resistance. Acknowledging and
accepting resistances as normal while Amplified: “Even with all of your
supporting self-efficacy encourages even efforts, none of this seems fair
small attempts with change. to you.”
Managing Difficult Encounters with the Family 151
Working with individuals and families who did not seek help can be challenging and
can often present with difficult circumstances. As a child welfare professional, we
have the authority and responsibility to investigate and monitor situations where
child safety is involved. Oftentimes in those circumstances, the adult caregivers or
biological parents are the individuals who are responsible or suspected of abuse or
neglect of the child. As a result, they will be hostile, resistant, and possibly reactive.
The child welfare professional’s approach in these situations can often predict how
the encounter will go; in other situations, they may have little control in what occurs.
There are a range of challenging encounters with families, from adults who do not
want to open the door and allow entry to those who are threatening violence. Verbal
and physical threats are all too common in situations that are as volatile as the threat
of removing a child from their parent. When dealing with resistance, denial, or hos-
tility, it is possible to still navigate a productive meeting or interview with another
adult without law enforcement involvement. By staying calm, in control, and non-
defensive, child welfare professionals can work toward small steps in engaging in
discussion with the adult(s). Child welfare professionals can normalize the circum-
stances, avoid blaming or labeling, and acknowledge the difficult situation both the
child welfare professional and the parents placed in. It is important to note any
behaviors that are escalating or if feeling unsafe. In those situations, child welfare
professionals should prioritize their safety and leave and request support from a
supervisor or law enforcement. Be aware, use active listening, stay focused, and
keep an appropriate distance. Use discretion, be strategic, and know how to remain
safe. See Chap. 12 for more information about safety in child welfare practice.
152 6 Child and Family Engagement in Child Welfare Practice
Practice Highlight
Motivational Interviewing: Sample Questions and Statements
Open-Ended Questions
“Tell me about your parenting experiences.”
“What concerns do you have about your parenting?"
“How can I help you with your parenting?”
Reflective Listening (Ambivalence)
“I hear you.”
“I’m accepting, not judging you.”
“Please say more.”
Affirmative Statements (Building Trust and Confidence)
“You are very courageous to be so honest about this.”
“You’ve accomplished a lot in a short time.”
“I can understand why this has been so hard for you.”
Summary Statements
“What you said is important. I value what you say. Here are the salient points.”
“Did I hear you correctly?”
“We covered that well. Let’s talk about …”
Elicit Self-Motivational Statements
Problem recognition: “I never realized how this has been a problem." "Maybe
I have been doing something wrong.”
Expression of concern: “I am really worried about parenting and how my
kids are being affected.”
Intention to change: “I don’t know how but I want to try.”
Theme about optimism: “I think I can do it. I am going to overcome this problem.”
Working with Families Experiencing Mental Health Challenges, Substance Abuse… 153
Substance Abuse
It is estimated that more than a third of child welfare cases involve alcohol or other
drugs as a contributing factor for removal (U.S. DHHS, 2020). With cases that
involve alcohol and other drugs, it’s important to consider timeframes. Policies
regarding permanency have certain timeframes for reunification or another plan for
children. (See Chap. 10 for more details about required timeframes.) In these cases,
we must consider time for treatment and recovery and the child’s sense of time
based on their age, attachment, and relationships with biological parents and foster
or kinship providers. As a child welfare professional, it is not our responsibility to
provide substance abuse treatment; however, it is our responsibility to assess for the
need for treatment by conducting a screening and assess the impact of the substance
abuse condition that impacts the child’s need for safety and well-being, and work
alongside the parent to obtain treatment and support success through child-parent
visits, providing tangible supports, and monitoring the use of the following treat-
ment. To facilitate success for parents experiencing substance abuse issues, a child
welfare professional can provide transportation for drug screenings, treatment,
groups, therapy, and visitation. It is important to work closely with the parent to
ensure they understand what is required of them and how they can work toward
reunification. Being aware of what substance abuse treatment typically entails is
also helpful. No one treatment approach is appropriate for everyone, and treatment
may be lengthy. Recovery often includes relapse; therefore, treatment should
include planning and supports to prevent relapse and promote long-term recovery.
Parents may deny the need for treatment, particularly inpatient treatment, and
they may be resistant to change. This does not mean they do not want to parent or
do not love their child. They may be without support, or may have legal or financial
barriers to treatment, which should be addressed to promote family reunification.
When the private agency was notified of Maya’s new baby, investigations
unit was making a decision on whether to remove the baby from her care. The
current situation was that Maya was now in a long-term relationship with the
baby’s father, John. John had a history of substance abuse and domestic vio-
lence but had been clean for the last couple of years. Maya agreed to go to
inpatient substance abuse treatment, and John was willing to take the baby
home. DCP made the decision to allow for John to be the primary caregiver
with a safety plan for Maya to complete treatment and be monitored by the
family case worker at the private agency.
The family case worker monitored Maya as she successfully completed
drug treatment; both Maya and John completed domestic violence classes and
continued to both drop clean. Since the new baby arrived, the family case
worker started visitation between both older boys, Maya, the baby, and John.
Since Maya and John continued to do well, the child and family team decided
to staff the case and discuss the possibility of changing the goal to return
home for the older boys. The boys wanted to go home, and Maya and John
desired them to be reunified.
At the next court date, the goal was changed to Return Home within 12
months. The case moved quickly since the risks that were in place years ago
were less due to Maya’s stability but also do to the boys being older and able
to protect themselves. Within several months, the youngest of the two boys
was returned home. Maya relapsed once but immediately went back to treat-
ment for the family to remain intact.
The oldest son did not return home. He had stopped attending school and
struggled with his own substance use. The child and family team decided that
a goal of Independence was best for him and the family in order to allow him
to focus on his own needs while Maya focused on raising her youngest two
children and remaining sober.
1
All names and other personal identifiers in cases and examples throughout
this book have been changed to protect privacy and confidentiality.
Intimate partner violence (IPV) is also common among families reported for child
maltreatment. The National Coalition Against Domestic Violence (n.d.) defines
domestic violence/intimate partner violence as the “willful intimidation, physical
assault, battery, sexual assault, and/or other abuse behavior as a part of a systematic
pattern of power and control perpetrated by one intimate partner against another.”
Violence includes physical violence, sexual violence, psychological violence, and
emotional abuse directed at one’s partner. When interviewing a client who presents
with an intimate relationship, whether it is a spouse or paramour/significant other, we
should assess for any violence and how the violence may affect the child and caretaker.
Working with Families Experiencing Mental Health Challenges, Substance Abuse… 155
Mental Illness
One in 5 adults experiences a mental illness any given year, and 1 in 25 lives with a
serious mental illness (NAMI, 2019). A mental illness is a condition that impacts a
person’s thinking, feeling, or mood and may affect their ability to relate to others
and function on a daily basis. A diagnosis of mental illness according to the
Diagnostic and Statistical Manual of Mental Disorders (DSM), one must experi-
ence clinically significant impairment or distress in one’s personal, social, or occu-
pational life. National data are not collected regarding mental illness being the
primary reason for child removal; however, in a study of birth records in California,
it was estimated that more than a third (34.6%) of infants born to mothers with a
mental health disorder were reported by Child Protective Services within 1 year
(Hammond et al., 2017). Research also shows that approximately two-thirds of
women with mental illness are mothers (Nicholson et al., 2002), which may increase
156 6 Child and Family Engagement in Child Welfare Practice
There are many different professionals and individuals who serve various roles in
the child welfare system. Further, as child welfare professionals, we interact with
individuals who are a part of other systems as well, such as the judicial system,
health, mental, and behavioral health system, and educational system. To promote
positive family and child outcomes, it is necessary to collaborate with various indi-
viduals who play a role in the life of the child and family and the case process.
These individuals may be providing care for the child (e.g., foster and kinship care-
givers, group home, or residential staff), be involved with the legal aspects of the
case (e.g., law enforcement, dependency court staff, attorneys, etc.), serve as a men-
tor or advocate for the child or parent (e.g., CASA, guardian ad litem), provide
necessary services for the child or parent (e.g., therapist, medical provider, special-
ist, home visitor), or may be a part of the immediate or extended family.
Child protection requires people working together. It may not always be easy due
to differences in professional training and personalities. While we all have the over-
arching goal of child safety, sometimes there are different views of how best to
accomplish this. Sometimes there are certain protocols within an agency that may
seemingly conflict with the protocols of another agency or views of a professional.
There may be “turf” issues where different professionals do not readily share infor-
mation and work together when possible. Sometimes there are communication
issues stemming from differences in professional training. Professional skills and
practice are generally necessary in all of these relationships; however, there are
some differences in interactions, requirements, and considerations, as the child wel-
fare professional that may show to improve collaboration with these individuals
and groups.
When children are in out-of-home placements, they are placed in a variety of set-
tings, and often multiple settings during their time in care. (See Chapter 9 for details
about out-of-home placements.) Children are most often placed in family-like set-
tings, with relatives or not relatives or in residential homes and facilities or group
homes, depending on the child’s needs. As discussed in earlier chapters, many fac-
tors play into the child’s initial and ongoing placements, including preferences,
availability, safety, and the child’s needs. Those residing or working in those place-
ments play a critical role in the care, safety, and well-being of the child and spend a
considerable amount of time with them. They are charged with ensuring the medi-
cal, educational, and social-emotional needs of the child is being met on a daily
basis. They must also stay apprised on case processes and promote or facilitate
parent or sibling visitation, court attendance (for older youth), and therapy or other
appointments the child requires. Given the nature of a child being in care and the
158 6 Child and Family Engagement in Child Welfare Practice
trauma associated with child maltreatment and removal from their parents’ care, a
child may need therapy or additional medical attention. Caregivers also need to be
available for home visits from case managers, attorneys (e.g., guardians ad litem) or
family or service providers. They are the ones who spend a considerable amount of
time with the child and are responsible for their care and well-being; therefore, it is
critical to have open and regular communication with them as a child welfare pro-
fessional, as well as fair expectations, while also allowing for decision-making
skills and autonomy in care, as appropriate.
In a recent study, researchers asked Practice Tips
foster care providers for their suggestions
Supporting Caregivers in
to improve relationships with child wel-
Promoting Mutual Attachments
fare workers and found that foster care
with Children
providers wanted caseworkers who were
responsive to their needs, provided con- Children in care have exten-
crete and emotional support, and improved sive needs.
communication and teamwork (Geiger • Support the foster family to be
et al., 2017). They also recognized that accepting of the child’s needs.
many child welfare professionals were • Help caregivers prioritize needs
often overwhelmed with system chal- and understand they do not have
lenges. Foster parents’ decisions to con- full responsibility for meeting
tinue fostering are influenced by the level all the child’s need.
of respect and recognition as integral • Encourage them to not neglect
members of the team (Geiger et al., 2013). their own needs.
Many discontinue fostering early due to Child’s emotional energy is
issues with the child welfare system or devoted to the grieving process.
navigating the system, concerns about the Give children “permission” and
child’s behavior, stressful interactions space to express their feelings.
with the biological parents, or being • Work with families in providing
named in allegations of abuse (Rhodes the child with consistent/accu-
et al., 2001). All of these reasons can be rate information about his/her
mitigated through positive support and family, placement, and visitation.
relationships with the child welfare • Secure appropriate therapeutic
agency and staff. For example, the case services as needed.
manager can provide social-emotional Child may not have a foundation
and behavioral services or therapy for the for healthy attachment.
child; promote shared parenting as appro- Encourage the caregivers’ consis-
priate and make sound decisions about tent efforts to protect, nurture, and
biological parent-foster parent interac- meet the child’s needs.
tions; reduce the impact of abuse allega- • Help them to not expect “too
tions through support; system response; much, too fast.”
and service provision. Further, studies • Assist foster families in finding
show several important interpersonal and additional support (e.g., agency
professional skills that promote positive resources, caregiver support
relationships between child welfare pro- groups).
fessionals and foster parents, including
Promoting Collaborative Practice in Child Welfare 159
having a physical presence and open communication (MacGregor et al., 2006), trust
(Chipungu & Bent-Goodley, 2004), and establishing and maintaining a positive rap-
port (Rhodes et al., 2003).
The relationships between foster care providers and child welfare professionals
are critical in recruiting and retention efforts in child welfare. Improved relation-
ships often can prevent placement disruption and enhance the over well-being of the
child, their caregiver, and family. Positive relationships can improve overall satis-
faction and feelings of inclusion and respect. Child welfare professionals will inter-
act the most with foster care providers and are the ones who are able to provide
services to the child and the family, highlighting the importance of this relationship
in promoting safety, permanency, and well-being. Retaining quality foster care pro-
viders has implications for child well-being by promoting placement stability, the
development of secure attachments, and pro-social behaviors (Ramsay-Irving,
2015). Increased stability and support from their caregivers can improve a child’s
mental and emotional health and reduced risk of re-traumatization (Rubin
et al., 2007).
Child welfare workers can also learn more about the licensing requirements for
foster parents, stay attuned to available trainings to take part in and recommend to
foster parents, and include foster parents as team members in case management,
promoting permanency, and making decisions. Foster parents should be kept
apprised about the case, its status, any changes, and should be consulted about the
child’s needs and desires.
Licensed foster care providers receive hours of pre-service and ongoing training
and have to complete a number of assessments and evaluations to become licensed.
Many have experience working with children and the child welfare system and
often know how to advocate for services and the needs of the children. However,
many kinship care providers have not interacted with the child welfare system as
caregivers or professionals or may possibly have a negative impression, or experi-
ence with the system may present with challenges in understanding and navigating
the system.
There are many similarities in terms of what kinship caregivers need when caring for
children in out-of-home placement. Children placed with kin still need the stability,
services, and support as licensed foster caregivers. Caseworkers should identify the
child and family’s needs and tailor them to support kinship placements, while also
helping children in foster care maintain positive family connections. In all cases,
child welfare professionals should work with kinship caregivers and provide full
disclosure throughout the case, including prior to placement. They should provide
information about the child welfare system, what one can typically expect in the
course of a case (e.g., court hearings), their roles and responsibilities as a kinship
caregiver, and sources of support (e.g., financial support, social support, tangible
support) within the agency and in the community. Discussions should include options
about permanency and their thoughts, beliefs, and feelings about those options.
160 6 Child and Family Engagement in Child Welfare Practice
Child welfare collaboration with residential or group home staff is very similar to
working with other care providers; however, some differences exist in terms of the
environment, communication, and involvement. Due to the nature of a staffed facil-
ity as a placement, there will be more than one or two caregivers in the home or
placement, and these staff work in shifts and may also not be long term. Relationships
between the youth and staff vary, with some establishing strong relationships, simi-
lar to a mentoring role that is built on trust and understanding, while others are
based on meeting basic needs within the setting. Again, many of the staff and man-
agement may spend a great deal of time with the youth, getting to know them and
can offer support and guidance throughout their case. The home leader or manager
may participate in child and family teams, educational meetings (e.g., IEP, caregiver
conferences), and facilitate visitation, recreation, etc. They also are a key member
of the team to assist with implementing the case plan in the home with the youth and
providing important feedback to the child and family team and the case manager.
Lia and I left the home with Lia’s belongings in a combination of bags and
garbage bags. The protocol was to rule out kinship care, then consider foster
care, and as a last resort contact a shelter. Since this was a Friday afternoon,
there was an additional challenge of not being able to quickly be in contact
with anyone, and additionally, the child welfare office was closing and would
not be an option.
Once Lia was out of the house, she asked about her Aunt as an option for
placement. We attempted to reach her Aunt with no avail. At the same time, I
continued to leave messages for foster parents and as a last resort start the
process of having Lia go to the shelter. The foster parents that were reached
were hesitant to take on a soon-to-be freshman in high school despite that she
received good grades and had no behavior concerns outside of the normal
desires for more independence that adolescence brings. The shelter process
required proof of contact with multiple caregivers prior to consideration for
Lia to be placed at the shelter; since I was not hearing back from several care-
givers, we were at a standstill.
During this time, Lia remained quietly distraught with her current situa-
tion. I continued to talk and encourage Lia despite the difficult situation. I
eventually was able to reach her Aunt to discover she would be willing to have
her come to the home but would not be home until 10:00 pm that evening.
After a trip to McDonald’s and hours of time together, we arrived to the Aunt’s
home around 10:00 pm. Lia visibly showed signs of relief when she was wel-
comed by her Aunt to the home.
Law enforcement officers can be important allies in keeping children safe. Child
welfare professionals and systems can enhance partnerships with law enforcement
by educating them about the nature of their work and the laws governing child pro-
tection. They can also help law enforcement systems and officers about child wel-
fare’s focus on strengths-based, family-centered practice with children and families
and can help them to understand the similar and different approaches professionals
within each sector respond to and address the needs of children and families. Law
enforcement officers may be the first responder in a situation where a child welfare
professional is needed to assess and provide a safe and stable placement for the
child. Likewise, child welfare professionals may require the support of law enforce-
ment in cases where the safety of the child, caseworker, or other household member
might be at risk in the home, court, or meeting place. Law enforcement may accom-
pany the child welfare worker in situations where there is potential danger or if a
family member has a history of being violent. It is important to understand the roles,
responsibilities, and skill sets of each of the professionals, given the circumstances.
162 6 Child and Family Engagement in Child Welfare Practice
As with practice with other professionals, child welfare workers must be aware of the
roles, responsibilities, and common practice of those they work with and, likewise,
help them to be aware of the roles, responsibilities, and common practice of child
welfare professionals. By delineating these roles, we can promote a healthier, more
productive collaboration with shared goals. As discussed in Chap. 2, attorneys and
court personnel serve different roles based on the practice jurisdiction; however, get-
ting to know these roles and what the child welfare professionals’ relationships are to
them and within the case is helpful in collaboration. The parents’ attorneys, child’s
attorney, guardian ad litem (typically an attorney), and state’s attorney (agency attor-
ney) all represent different members involved in the case. In other words, their respon-
sibility is to represent the wishes and best interest of that individual or group. In most
cases, all or many parties to the case can come to an agreement about decisions and/
or recommendations made to the court, and sometimes they may not. As child welfare
professionals, it is our responsibility to provide reports and information (as appropri-
ate and required) to each party within a reasonable amount of time. Attorneys will
often be invited to agency and family meetings and may or may not attend or send a
representative but should always be informed of meetings involving their client. With
regard to legal matters, attorneys should always talk to other attorneys (instead of the
clients of other attorneys); however, it is often common practice for the attorneys to
approach the child welfare professional about specifics of the case (e.g., progress, case
plan, visitation) when appropriate. By using effective communication, members
involved with the case can create more efficient case processes and ensure safety,
permanency, and well-being for the child and family.
Court personnel (e.g., bailiff, judicial assistant, court reporter) are also integral
parts to the team. They may not be actively involved in the case processes or be
aware of case details; however, they serve an important role in facilitating informa-
tion sharing with the judicial officer (e.g., judge, commissioner) on the case, who
also requires all court reports and information shared with all parties. This individ-
ual also serves as a liaison with the judge in terms of motions and other court docu-
ments being filed, reviewed, and approved and often manages the court calendar.
The bailiff helps maintain security and safety and may coordinate court proceedings
at times. Maintaining positive relationships with the court personnel can facilitate
efficient and productive court proceedings.
Promoting Collaborative Practice in Child Welfare 163
Practice Highlight
The Importance of Understanding the Needs of the Children Entering
Foster Care
Barbara H. Chaiyachati, MD, PhD
Entrance into the child welfare system may represent a vulnerable transi-
tion for children with regard to medical care. Medical history may be lost
amidst the many simultaneous priorities of information gathering. Caregivers
may not provide complete information, intentionally or unintentionally. For
example, caregivers may not have immediate recall of complete information
at this high stress point. Caregivers may wish to obfuscate for any number of
reasons including insight to inadequate utilization of health care. Transmission
of health information between responsible caregivers – from biological par-
ents to foster parents and hopefully back to biological parents – is typically
completed via child welfare professionals. This game of telephone can be
fraught with errors and omissions.
Removing a child from a home without having adequate information may
result in loss of access to life-saving medications or vital equipment for daily
success, such as eyeglasses. It may also impede children’s ability to continue
in established medical homes depending on location of foster care placement
as well as perceived or actual impacts on insurance. After entrance to foster
care, unstable placements may further disrupt normal access to health care.
Even if outreach is initiated by healthcare providers, the medical records may
not contain appropriate contact information for current foster care providers.
Additionally, issues of who can consent for medical care of a minor can create
real and perceived barriers to receiving appropriate medical care. There is a
need to prioritize communication and continuity to ensure children receive
the necessary medical care while in the child welfare system.
needed for them to best treat the child, meet with and discuss progress and/or concerns
to facilitate a joint decision-making process, work together to facilitate improved
access and service delivery and coordination of care, and make the necessary referrals
and recommendations for needed care. Coordinating physical and mental health care
requires good communication, obtaining, maintaining, and consolidating records to
ensure proper care, enrolling, and ensuring appropriate coordination when coverage
or services change (e.g., aging out, family reunification). These professionals share
common philosophies of care with child welfare professionals in that they take
responsibility to prevent child maltreatment, uphold confidentiality and privacy of
children and families, use trauma-informed care and practice, and serve as a resource
to children, families, and those who manage cases in child welfare.
work together to ease the transition. The Uninterrupted Scholars Act of 2013 also
assists with records access and sharing with appropriate personnel and systems.
Similarly, Every Student Succeeds Act (ESSA) of 2015 promotes collaboration
among education and child welfare professionals to ensure stability and decision-
making. Child welfare professionals can also ensure that educators and other school
professionals are aware of the child’s situation regarding child welfare system
involvement and invite them to be a part of the child and family team.
Research Brief
Engaging Fathers in Child Welfare Practice
Justin S. Harty, MSW, LCSW and Tova B. Walsh, PhD, MSW
Father involvement in children’s lives and in child and family services has
important consequences for child well-being. Father involvement in chil-
dren’s lives is associated with positive social, emotional, and cognitive out-
comes for children from infancy to adolescence and into adulthood. Father
engagement in child and family services including parent training, family
therapy, and permanency planning is associated with improved child out-
comes. A growing body of research demonstrates that fathers provide a unique
contribution to their children’s development and suggests that outreach,
engagement, and inclusion of fathers are an important strategy for improving
well-being, permanency, and safety of children and families involved with the
child welfare system.
Yet father involvement in child welfare services is generally low. It is
widely recognized that fathers face numerous obstacles and barriers to
engagement in child welfare services. Trauma, mental health issues, sub-
stance use disorders, incarceration, or other challenges may limit their capac-
ity to be fully engaged. Competing demands, time constraints, intermittent
employment, and housing instability may present additional barriers. Fathers
may have a decreased willingness to engage when they have adversarial rela-
tionships with their child’s mother; the mother holds negative views of their
parenting; or the mother acts as a gatekeeper. Child welfare practitioners who
believe fathers cannot be trusted are reluctant to participate in services, or
present risk to children and families also creates conditions in which fathers
are less likely to engage in services. It may be challenging to engage some
fathers in child welfare practice. However, there are things that child welfare
practitioners can do to more effectively engage fathers. Strategies include:
Child and Family Teams 167
A child and family team are a group of individuals identified by the child and fam-
ily, as well as the professionals familiar with the case to brainstorm strategies around
strengths, resources, and needs of the child and the family. The goal of the child and
family team is to establish shared goals that will meet the needs of the family and
keep all team members apprised so that they may contribute resources and supports
in attaining the family’s goals. Teams can consist of children/youth, substitute care-
givers, biological parents, extended family, educators and school personnel, natural
supports (e.g., clergy, neighbor, mentor, friend), mental health providers, Court
Appointed Special Advocate (CASA), or legal/law enforcement staff (e.g., attor-
neys, probation).
168 6 Child and Family Engagement in Child Welfare Practice
Conclusion
Family engagement is the core of child welfare casework and helps us work toward
child safety, permanency, and well-being. Effective engagement with the child and
the family requires individual skills and collaboration among providers, extended
family, and must be infused into the child welfare systems. Despite the challenges
often encountered when engaging families in a difficult process, child welfare pro-
fessionals acknowledge the benefits of including all family members in a
Conclusion 169
Acknowledgments The authors thank Brittany Mihalec-Adkins, M.S.Ed; Carol Taylor, MSW,
LCSW; Barbara H. Chaiyachati, MD, PhD; Libby Fakier, MBA; Justin S. Harty, MSW, LCSW;
and Tova B. Walsh, PhD, MSW, for their contributions to Chap. 6.
Discussion Questions
1. Why is engagement so important in child welfare practice?
2. What are three ways child welfare professionals can increase family engagement
with child welfare services?
3. What are three ways to build rapport with children and families?
4. How are cases involving substance abuse, intimate partner violence, and mental
illness different from other cases in child welfare?
5. What are three strategies for healthy collaboration with other key partners in
child welfare (e.g., foster parents, residential staff, educators, etc.)?
Suggested Activities
1. Listen to the “Engaging Fathers” Podcast series with Child Welfare Information
Gateway. Consider ways to engage fathers throughout the life of a case. https://
www.childwelfare.gov/more-tools-resources/podcast/episode-6/
2. Watch: “Building Partnerships in Child Welfare” and think about ways to work
collaboratively among multiple team members: https://www.youtube.com/
watch?v=ES8Vij2CNBA
3. Watch: “Interviewing the Child Client” to better understand how attorneys and
other professionals can interact appropriately with children in cases of child wel-
fare investigations: https://www.youtube.com/watch?v=OYLWkVH
vgOM&t=45s
4. Read Kisiel et al. (2017) and write a reflection paper on the value of using
strength-based practice in child welfare in interventions with children.
Kisiel, C., Summersett-Ringgold, F., Weil, L. E., & McClelland, G. (2017).
Understanding strengths in relation to complex trauma and mental health symp-
toms within child welfare. Journal of child and family studies, 26(2), 437-451.
(Available: https://rdcu.be/ccbwI).
Additional Resources
Child Welfare Capacity Building Collaborative: https://capacity.childwelfare.gov/
Child Welfare Information Gateway, Family Engagement: https://www.childwel-
fare.gov/pubs/f-fam-engagement/
Child Welfare Information Gateway, Partnering with Birth Parents to Promote
Reunification: https://www.childwelfare.gov/pubs/factsheets-families-partnerships/
170 6 Child and Family Engagement in Child Welfare Practice
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Chapter 7
Child Maltreatment Prevention
and Family Preservation
Introduction
Child maltreatment prevention efforts have improved in the last several decades as
we learn more about the etiology of child maltreatment and better understand ways
to support families before child maltreatment occurs. One major challenge in child
abuse prevention is that it is so varied in its manifestation, etiology, and how it can
be managed. Instead of managing a biological public health threat, we are instead
having to account for human behavior, which is more complicated, less predictable,
and difficult to manage. It is also challenging to reach all those who are in need of
support and services.
Practice Highlight
Examples of Primary Prevention of Child Maltreatment Activities
• Public service announcements regarding positive parenting
• Parent education programs and groups with information and support
related to child development and parenting
• Family support and family strengthening programs designed to improve
access to services, resources, and support
• Public awareness campaigns with information on reporting suspected child
maltreatment
Secondary prevention activities focus on populations that are at a greater risk for
child maltreatment and are exposed to one or more risk factors associated with child
maltreatment (e.g., poverty, parental substance abuse, parental mental health con-
cerns, and young parental age). Programs and approaches may include parent edu-
cation programs focused on specific groups such as teen parents and parents with
substance abuse issues; parent support groups that help parents manage stress and
parenting challenges; home visitation programs with expecting and new mothers;
and respite care services for parents with
children who have special needs.
Tertiary prevention activities target Practice Highlight
children and families who have experi- Examples of Child Maltreatment
enced maltreatment and are focused on Prevention Programs
treatment and reducing the risk of recur-
rence of maltreatment. Tertiary prevention Primary Prevention
aims to reduce the impact of child mal- • Nurse-Family Partnership
treatment. Some activities include inten- • Safe Environment for Every
sive family preservation services, parent Kid (SEEK)
mentoring and support groups for parents • Body Safety Training Workbook
whose children are in care, and mental • Period of Purple Crying
health services for children and families
who have experienced child maltreatment. Secondary Prevention
Many child welfare agencies as well as • Incredible Years
the federal government use a comprehen- • Coordination, Advocacy,
sive approach to child maltreatment pre- Resources, Education, and
vention that includes all levels of Support (C.A.R.E.S.)
prevention, where individuals, systems, • CICC Effective Black
and communities are involved in efforts. Parenting Program
Each child welfare agency is required to • Nurturing Parenting Program
develop plans that outline primary, sec-
ondary, and tertiary prevention activities
in order to receive funds from the state and federal government. More recently a
greater emphasis has been placed on primary prevention efforts to curb the signifi-
cant social and economic impact of child maltreatment.
History of Child Maltreatment Prevention 177
Fig. 7.1 Levels of prevention services. (Source: Child Welfare Information Gateway. (n.d.).
Framework for prevention of child maltreatment.
https://www.childwelfare.gov/topics/preventing/overview/framework/)
Child maltreatment has been a growing concern in the United States with the recog-
nition of the impact of child neglect and physical abuse. Henry Kempe et al.’s (1962)
work in the 1960s led to the implementation of federal and state policy directed at
forming a reporting system, laws against child abuse and neglect, followed by the
Child Abuse Prevention and Treatment Act (CAPTA) of 1974, which mandated
reporting of child abuse and neglect cases. A greater awareness of the issue led to an
increase in education directed at the general public about identifying child abuse
and neglect and its consequences.
178 7 Child Maltreatment Prevention and Family Preservation
The shift towards prevention began with funding to projects that examined the
causes of child maltreatment and corresponding strategies for preventing child mal-
treatment. Some of the earliest projects funded were home visitation programs that
promoted education on pregnancy and child development, healthy mother-child
bonding, and a positive home environment. In the 1990s, funding through the
Family Preservation and Support Services Program Act of 1993 provided services
for families in need of counseling, in-home services, parent support, and childcare.
The importance of early relationships with caregivers and connection to the com-
munity was emphasized with new research from the Neurons to Neighborhoods
Study (Phillips, & Shonkoff, 2000). It further discussed the impact of experiences
of child abuse and neglect on the growing child within the context of their environ-
ment. Research began to focus on protective factors, those elements that helped
families overcome risks and promoted improved outcomes. Protective factors func-
tion as buffers and mitigate the risks associated with maltreatment while also pro-
moting resilience (Walsh et al., 2015). These protective factors became the basis for
programs and policies that invested in family strengths, early education, and com-
munity building and supports. The Center for the Study of Social Policy (CSSP)
described five overarching protective factors that when promoted could help parents
overcome stress that might lead to child maltreatment: parental resilience, social
connections, concrete support in times of need, knowledge of parenting and child
development, and development of social and emotional competence in children.
CAPTA has been amended numerous times over the last several decades and
continues to fund programs that focus on preventing child maltreatment through
programs that infuse protective factors targeting children and families and those
that address issues related to child maltreatment risk. The Administration Children
and Families (ACF) identified 10 protective factors from the research that help
guide programming and policy that promote child and family well-being: self-reg-
ulation, relational skills, problem-solving skills, involvement in positive activities,
parenting competencies, caring adults, positive peers, positive community, positive
school environments, and economic opportunities (Child Welfare Information
Gateway, 2014).
Reflection
Moving Upstream
There is a commonly used story that people often use to describe the concept
of “going upstream” address certain problems. It tells the story about a group
of campers on a riverbank who are gathering when one of them sees a baby in
the water. Of course, he immediately jumps in and rescues the infant. But as
he climbs out of the water, one of the other campers spots another baby in the
river headed their way, followed by another. And another. Overwhelmed by
the number of babies, the campers grab anybody around them so that they can
help them get babies from the water.
Prevention Strategies 179
Before they know it, the river is filled with babies, and more and more
rescuers are needed to help the campers. But not all the babies can be saved.
Also, some of the brave rescuers occasionally drown. But they somehow con-
tinue to work together to create a complex system that involves multiple sup-
ports to be able to keep pulling babies from the river.
At one point, one of the rescuers starts walking upstream. The others ask
them, “Where are you going? We need your help to pull the babies out.” The
rescuer replies: “You carry on here … I’m going upstream to find the bugger
who keeps chucking all these babies in the river.”
Prevention Strategies
Given what is known about the individual, family, and community risk and protec-
tive factors associated with child maltreatment, several national organizations have
established approaches to prevent child maltreatment and provide guidance to child
welfare agencies and practitioners, as well as policy-makers, to further implement
priorities in practice as it fits with their population and needs. Many of these
approaches have adopted a public health perspective. Experts have argued that to
address child maltreatment it is necessary to have a universal system that seeks to
help all children and families (Daro, 2016). Various communities are attempting to
address child maltreatment systematically, as is the case in South Carolina and
Colorado (Daro et al., n.d.). South Carolina has embraced public health policies and
the Positive Parenting Program (Triple P), a population parenting program working
with experts in communities across the state to ensure its implementation (Strompolis
et al., 2020). To assist communities, the Centers for Disease Control and Prevention
(CDC) Essentials for Childhood Framework and the Center for the Study of Social
Policy Strengthening Families Framework provide direction on how to address and
prevent child maltreatment.
practice, and policies. The framework’s logic model outlines core functions of state
and system alongside program and community leaders to build parent partnerships;
deepen knowledge and understanding; shift practice, policy, and systems; and
ensure accountability. It further outlines worker and program practice serving
children and families that support families to build and cultivate the five protective
factors to strengthen families, achieve optimal child development, and reduce
child maltreatment (CSSP, n.d.) See Table 7.1 for details about the
Strengthening Families approach.
Across multiple frameworks and strategies to prevent child maltreatment, there is
general consensus that in order to achieve positive child and family outcomes, pro-
viders should work alongside parents as partners, providing the necessary support
and resources in order for them to be successful. Most would agree that changing the
circumstances so that parents can enhance relationships with their children and pro-
vide nurturing environments for their families can mitigate some of the risks associ-
ated with child maltreatment. Overall, we should focus on promoting family strengths
and protective factors on an individual level and changing systems that create cir-
cumstances that lead to child maltreatment. Child maltreatment prevention must be
a multisystemic, collaborative effort in order for it to be effective. Children and fami-
lies interact with a number of systems that can collectively provide the support, guid-
ance, and resources needed for well-being. Strategies to prevent child maltreatment
must incorporate data-driven methods and rely on evidence-informed programs
when available. Funding is also essential to establish a strong research base and to
pilot prevention programs targeting the families who need them.
Evidence suggests that providing quality care and education early in life can
improve a child’s development and help to establish SSNRs to create a positive
pathway throughout the lifespan. Policies and practices must address the need for
quality childcare options, preschool enrichment and family engagement, and
improved licensing and accreditation of childcare and preschool programs. These
opportunities can enhance a child’s ability to succeed academically and socially. A
key approach to preventing child abuse and neglect is equipping parents with the
necessary skills and tools to promote healthy child development.
Several evidence-based early childhood home visitation programs (e.g., Healthy
Families, Nurse-Family Partnership) have been shown to be effective in reducing
child abuse and neglect by providing information and resources, support, training
about child development, health, and discipline in the caregiver’s home. Parents/
caregivers and families at greater risk of child maltreatment should have access to
parenting skill development and positive relationship development programs in the
community. Not only do these home visiting programs address issues related to
child abuse and neglect but also can also protect children from other forms of vio-
lence (Knox et al., 2011; Portwood et al., 2011).
Various models of child maltreatment prevention have been developed over the
years, with the most common and most studied being home visitation. Home
visiting programs have existed for decades, and in 2010 the Congress established
the Maternal, Infant, and Early Childhood Home Visiting Program (MIECHV)
to provide federal funds to states and tribal entities to support voluntary, evi-
dence-based home visiting services to at-risk families. These programs, although
varied, typically involve a professional (nurse or social worker) who meets regu-
larly with an expectant parent or a parent of an infant in their home to provide
information and support with parenting skill development, child development,
and accessing resources and supports in the community. Home visitation pro-
grams differ in terms of the populations they serve (e.g., expectant mothers,
parents, new mothers), who conducts the home visit (e.g., nurse, volunteer, peer,
other professional), when the program is offered (prenatally, postnatally), and
for how long (e.g., 3 months, 18 months); however, evidence has shown that this
type of intervention improves child and maternal well-being and can prevent
child maltreatment.
184 7 Child Maltreatment Prevention and Family Preservation
Community-Level Interventions
Research Brief
Community Prevention
What do efforts to promote child well-being in a community look like? One
project identified that children from low socioeconomic status often have
lower language development than their peers in higher socioeconomic sta-
tuses. To address this, an intervention that would occur in supermarkets was
developed; signs were placed in supermarkets that encouraged adult-child
dialog (Ridge et al., 2015). Evaluation of the project found that when the signs
were present quality and amount of talking between adults and children in in
the supermarkets serving low socioeconomic communities. This simple, cost-
effective strategy may improve children’s language development.
Research Brief
Promoting Social Norms in the Community to Prevent Child Maltreatment
In order to increase safe, stable, and nurturing relationships and environments,
we must also focus on obtaining broad engagement across multiple groups,
including parents, teachers, day care providers, and coaches. There needs to
be a change in social norms at the community level as well if child maltreat-
ment is to be prevented (Fleckman et al., 2019). Norms refer to values, beliefs,
attitudes, and behaviors that are shared among most people in a group. In
order to promote social norms, it is important for these group members to
have an investment in the outcome, for example, child well-being. Research
shows that perceptions about norms can be strong predictors of behaviors.
Therefore, if a parent believes that it is common practice for a child should
enroll in school at age 5, they will more than likely comply with this norm.
They must see the benefits and have a general consensus to behaving accord-
ingly while seeing others also behaving accordingly. Changing someone’s
core values and beliefs however can be challenging, and it takes time. For
example, in the past several decades, public health specialists have changed
the norm around cigarette smoking and wearing seatbelts. With regard to
child maltreatment, scholars and practitioners have begun to change the norm
around corporal punishment. A recent study found that people in the United
States believe that child maltreatment is a serious problem and the prevention
of child abuse and neglect is possible (Klika et al., 2019). This same study
found that people may not be comfortable in taking action to prevent child
abuse and neglect due in part to a lack of knowledge. Thus, while norms may
be changing, considerable work remains to be done.
Family Preservation
safely protected and treated within their own homes when parents are provided with
services and support that they need to make the necessary changes.
Conclusion
Child abuse and neglect continue to be a major public health concern; however,
communities have made great strides and have shown that preventing child abuse
and neglect is possible. Various models and programs have been shown to be effec-
tive in addressing child maltreatment at different time points – before it has hap-
pened, when it might happen, and after it has happened. Strategies include reducing
or removing the risk factors for child maltreatment and promoting protective factors
and positive parenting techniques, providing resources and supports, and including
community members and systems in supporting child and family well-being. Further
family preservation services underscore the importance of keeping families together
safely while providing the necessary tools and services to strengthen families.
Discussion Questions
1. How can child welfare professionals engage in child maltreatment prevention?
2. What are three programs that focus on strengthening families to prevent child
maltreatment?
3. How can the child welfare system prevent child maltreatment and support
families?
4. What are the five strategies the CDC recommends that lead to safe, stable, and
nurturing relationships?
5. What services can a child welfare worker recommend when referring for family
preservation programs?
Suggested Activities
1. Review materials released as part of child abuse prevention month (April), and
practice writing an editorial about raising awareness about child maltreatment.
2. Read essays on why prevention matters: https://preventchildabuse.org/resource/
why-prevention-matters/. Write a reflection paper on why you think prevention
is important in child welfare work.
3. Preventing child maltreatment includes supporting families and communities to
create positive experiences. Watch the video “Building Partnerships in Child
Welfare,” and write down a list of ideas for activities and resources for families:
https://www.youtube.com/watch?v=ES8Vij2CNBA
4. Learn more about the activities that promote child abuse prevention month
(April) in the state you live in. Obtain promotional materials, find ways to
increase awareness about child abuse prevention, and share information and risk
and protective factors.
5. Read the story, “The Fence or the Ambulance” by John N. Hurty, MD, and con-
sider the parallels to child abuse and neglect prevention: https://www.ncbi.nlm.
nih.gov/pmc/articles/PMC1558450/pdf/amjphnation00932-0024.pdf
192 7 Child Maltreatment Prevention and Family Preservation
6. Read Lewis et al. (2016). As you read the mothers’ insights about their percep-
tions of acceptability and appropriateness about the Triple P program fit as well
as the barriers to participation, consider how this information can be useful to
child welfare professionals. Discuss with others the importance of engagement
with child welfare-involved families.
Lewis, E. M., Feely, M., Seay, K. D., Fedoravicis, N., & Kohl, P. L. (2016).
Child welfare involved parents and Pathways Triple P: perceptions of pro-
gram acceptability and appropriateness. Journal of child and family stud-
ies, 25(12), 3760-3770. (Available: https://rdcu.be/cbVtZ).
Additional Resources
Child Maltreatment Prevention: A Planning Framework for Action: https://cantasd.
i n f o / w p -c o n t e n t / u p l o a d s / F r a m e w o r k _ f o r _ P r e v e n t i o n _ P l a n n i n g -
FINAL-10-5-17.pdf
California Evidence-based Clearinghouse for Child Welfare: https://www.cebc4cw.org/
Centers for Disease Control and Prevention, Child Abuse and Neglect Prevention:
https://www.cdc.gov/violenceprevention/childabuseandneglect/index.html
Centers for Disease Control and Prevention, Preventing Child Abuse and Neglect:
https://www.cdc.gov/violenceprevention/pdf/CAN-Prevention-Technical-Package.pdf
Centers for Disease Control and Prevention, Essentials for Childhood: https://www.
cdc.gov/violenceprevention/childabuseandneglect/essentials.html
Child Welfare Information Gateway, National Child Abuse Prevention Month:
https://www.childwelfare.gov/topics/preventing/preventionmonth/
Prevent Child Abuse America: https://preventchildabuse.org/
CO4Kids, Primary Prevention Measurement Guide: https://www.co4kids.org/tools-
and-education/toolkit/prevention-measurement-guide
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Chapter 8
Assessment in Child Welfare Practice
Introduction
To ensure children are safe in the future, child welfare professionals need to assess
safety and risk. Safety is when the child is in a home and family where there is no
threat of danger that could harm a child, or if there is a threat of danger, the family has
the ability to protect the child and manage the threat. Risk is the likelihood of child
maltreatment occurring in the future. Sometimes the term “imminent risk” used to
indicate that the risk of maltreatment is likely. It indicates that the child is not safe.
Risk factors are things that increase the changes of maltreatment occurring and include
things like intimate partner violence, parental substance misuse, and parental mental
health. Child risk factors include those who are young or who have disabilities.
Through the identification of protective factors and risks, child welfare profes-
sionals determine to what extent a child is safe in an environment. However, assess-
ments extend beyond looking at risk because protective factors and the context are
considered. For example, a risk factor could be a parent drinks heavily, frequently
passing out and not supervising or providing basic needs for the child. If the child is
Safety
a teenager and grandparents live in the home and provide care for the child, the risk
is lessened. However, if the parent lives alone with a young child, there
is a greater risk for maltreatment.
A child is considered to be safe when an assessment of available information
supports the belief that a child is not in immediate (near future) danger of moderate-
to-severe harm. The focus in safety determination is to establish the potential for
moderate-to-severe harm that could happen immediately or in the near future (see
Table 8.1). If it is determined that a child is not safe, it is necessary to intervene to
control and stop any potential harm.
Risk, however, involves the likelihood of any degree of longer-term future harm
or maltreatment. To assess risk, child welfare professionals must consider factors in
the family including their strengths and limitations as well as the resources available
to them. Child welfare professionals make decisions about the potential that chil-
dren may be abused or neglected in the future. It is important to note that risk does
not predict when the future harm might occur, but rather the likelihood that it will
happen at all. Further, concerns of risk do not specify a degree of harm or when
harm might occur. Safety is a subset of risk. All factors related to safety also apply
to risk, but not all risk factors may apply to safety (see Fig. 8.1).
There are differences and similarities between safety and risk. Both are con-
cerned with potential of future harm, both related to conditions of home environ-
ment and caregiver or family member behavior, both can change quickly, and both
can be controlled. The differences between the two are time (safety is now and near
future; risk is longer term), degree of harm, and the purpose of intervention (safety
needs to be controlled or managed now; risk can be resolved or reduced to protect a
child from potential longer-term harm).
Assessing Safety and Risk 197
The goal of safety assessment in child welfare practice is to determine if there is (or
not) a threat to the child’s safety, to determine if the child is safe or unsafe, and to
use our critical thinking skills to analyze and apply the information we collect from
our assessment process to planning and intervening to ensure child safety. This
198 8 Assessment in Child Welfare Practice
Assessment Tools
There are multiple assessment tools used within child welfare. States have adopted
different models. Child welfare professionals must become experts on the tools
used in their jurisdiction. It is central that whatever tools are used is relevant for the
population on which they are used. It must be emphasized that assessment tools all
have limitations. Something to take into consideration is that risk and safety assess-
ment tools typically identify discrete factors, yet there are always interactions
among factors that likely contribute to outcomes child welfare professionals seek to
prevent (i.e., child fatalities, reoccurring violence; Pecora et al., 2013). Remember,
there is not a full understanding of the etiology of child maltreatment, and there is
no perfect predictor of maltreatment or other outcomes.
Practice Highlight
Examples of Screening and Assessment Tools
The US Department of Health & Human Services Administration for Children
and Families (2012a, b) created a list of screening and assessment instruments
to measure well-being and trauma. Within the chart, they provide details
about the domains the tool assesses (i.e., behavioral/emotional, social, other/
cognitive/physical), targeted ages, the type of assessment (e.g., parent/care-
giver report, direct child assessment, child/youth report), and any training,
administration, and costs required to use the instrument. Additionally, infor-
mation is provided about which measurements are used in various national
data collection and which are recommended by experts who were consulted in
the development of the list of screening and assessment instruments. Below
are some of the instruments that are described in the report:
Early childhood
• Ages and Stages: Social-Emotional (ASQ:SE; Squires et al., 2002)
• Bayley Infant Neurodevelopmental Screener (BINS; Aylward, 1995)
• Child and Adolescent Needs and Strengths (CANS & CANS-0–3; Lyons
et al., 2004)
• Devereux Early Childhood Assessment for Infants and Toddlers (DECA--
I/T; Powell et al., 2007)
• Family Map of the Parenting Environment of Infants and Toddlers and
Family Map of the Parenting Environment in Early Childhood 4 (IT-Family
Map; EC-Family Map; Whiteside-Mansell et al., 2013)
• Infant Toddler Social Emotional and Brief Infant Toddler Social Emotional
Assessment (ITSEA; BITSEA; Carter & Briggs-Gowan, 2006)
• MacArthur-Bates Communicative Development Inventories – Second
Edition (CDIs; Fenson et al., 2007)
• Peabody Picture Vocabulary Test. Fourth Edition (PPVT-4, Dunn &
Dunn, 2007)
• Trauma Symptom Checklist for Young Children (TSCYC; Briere, 2005)
200 8 Assessment in Child Welfare Practice
Two broad categories of approaches within assessment tools are actuarial and clini-
cal approaches. Clinical approaches are likely what first comes to mind with assess-
ment. In these approaches, child welfare professionals through their use of training
and assessment tools arrive at decisions based on their professional training and
expertise. After weighing all of the evidence they have available, the professional
and in many cases their supervisor and team make a decision. While tools are used,
the basis of the decision is on clinical knowledge.
With actuarial approaches, clinical knowledge is still relevant; however, the deci-
sions are made using algorithms built to identify likelihood of specific outcomes.
Child welfare workers collect all the relevant information and enter into a computer
system which generates a recommendation for action. These systems rely on mod-
els that are built using extensive knowledge about child maltreatment and a review
of what outcomes have previously happened with cases.
Actuarial and Clinical-Based Approaches 201
Practice Tip
Items to Assess for Home Safety
Fire and Burn Prevention
• Working smoke detectors near family’s sleeping areas
• A fire escape plan in case of fire or emergency
• Access to lighters or matches restricted
• Stove burners are not used to heat the home
• Hot water from faucets is not at scalding temperature
• Electrical appliances are kept out of the reach of young children (e.g.,
curling irons, hair dryers)
• Electrical outlets are not overloaded
• Extension cords are not under rugs or furniture
202 8 Assessment in Child Welfare Practice
Sleeping
• Infant sleeps in crib or bassinette
• Infant sleeps with no toys, stuffed animals, or pillows
• Infant is placed on back to sleep
Choking, drowning, and falls
• Small items are kept out of reach of small children (e.g., plastic bags,
pins, buttons, coins)
• Younger children only play with toys that are too large to swallow,
unbreakable, and without points or sharp edges
• Infants and toddlers are never left alone near bath, pool, bucket, or toilet
• Children are always supervised near water
• Infants and toddlers are never left alone on changing tables, counter-
tops, etc.
• Baby walkers are not used
Poison
• Cleaning products, medicine, pesticides, and alcohol are kept out of
reach of children
• Paint is not chipping or peeling off the walls
• Rodent traps and poison are kept out of reach of younger children
• Toddlers and younger children do not have access to rotten food or trash
Violence
• Parent knows how to calm a crying infant and knows never to
shake a baby
• Firearms and ammunition are stored separately in locked locations
Supervision
• Parent provides appropriate level of supervision considering child’s
development
• Children are left with an appropriate caregiver when the parent is
not home
Illness, medical care, and immunizations
• Parent can recognize signs of illness
• Children have regular physical exams
• Children are up to date on their immunizations
New Ways to Identify Families in Need of Services 203
Increasingly child welfare systems seek opportunities to address children and fami-
lies’ needs prior to reports to child protective services. Primary prevention and uni-
versal services that promote well-being for all families attempt to eliminate the need
for child welfare services and to intervene prior to maltreatment occurring. (See
Chap. 7 for more information about child maltreatment prevention.)
Predictive analytics is the use of statistical procedures that analyze current and
historic data to determine the likelihood of future events. This approach has been
used to identify cases that are at risk for child fatalities or reentry into the child
welfare system. While not without criticism (Eubanks, 2018), there is momentum
that predictive analytics can help identify patterns that are not readily observable
and assist with decision-making (Russell, 2015). The use of this strategy to identify
families in need of services and at risk for negative outcomes is still developing.
There are many practical and ethical considerations that need to be considered
(Lanier et al., 2020). Some child welfare systems have embraced the use of predic-
tive analytics.
Practice Highlight
The Safety Plan
In cases where the child is considered unsafe, the safety plan may be for the
child to enter care with protective custody. However, there are other options to
ensure safety even when safety threats have been identified. Identifying fam-
ily strengths or circumstances that can mitigate the concerns and remove the
threat(s) to the child through a safety plan that outlines an agreement with the
caregiver and to monitor the situation. Safety is paramount; however, we also
want to develop a plan that is least intrusive and disruptive to the child.
The safety plan is typically a written description of what will be done or
what actions will be taken to ensure the child’s safety, who will be responsible
for implementing the plan and its components, and how it will be monitored.
Safety plans must be developed alongside the family and explained in detail.
The safety plan should also include a time frame for implementation, a con-
tingency plan, and requirements for terminating the plan. A copy of the safety
plan should be reviewed and signed by the caregiver and any other party
involved, and a copy should be provided to them.
Skills for Assessment in Child Welfare 205
Assessments take place throughout the course of a child and family being involved
with the child welfare system. The assessment process conceptually begins when a
call is reported to child protective services. If screened in, the initial investigation is
the first assessment. However, assessments occur throughout the course of the involve-
ment with child welfare. Once a child enters care, the case manager conducts ongoing
assessments. Some are about the child’s placement and well-being. Others are about
progress that is being made by the parents in the case plan. Some of these assessments
are formal and documented with specific assessment tools. Other times, the assess-
ments are somewhat informal as is the case when a case manager conducts routine
monthly visits with children in out-of-home care. Assessments are not only performed
by child welfare professionals; other professionals involved in the assessment process
include healthcare providers, mental health providers, and substance abuse providers.
Child welfare professionals must have multiple skills to conduct assessments and
intakes successfully. The skills for assessment include interviewing, observation,
documentation, and critical thinking. Although it must be stressed that the skills
alone are insufficient, content knowledge is central to assessment. Child welfare
professionals must understand the different types of maltreatment and the various
indicators. To conduct assessments, child welfare professionals must also under-
stand a child’s capacities, which is based on a deep understanding of development.
They should also have knowledge about family systems, trauma, and working with
people from various racial and ethnic backgrounds.
In addition to the content-relevant knowledge, the foundation of any assessment
is the child welfare professionals’ ability to interview and observe. In the interview-
ing process, child welfare professionals must ensure they are asking appropriate
questions and listening. It is important to suspend judgment during an interview so
that there can be an understanding of the circumstances. It is dangerous to assume
that answers to questions are known. Seeking clarification is important. Within the
interviews and observation, child welfare professionals must pay attention to detail.
Protocol directs much of assessment, and each child welfare system has specific
tools that are used. Some tools are interview guides or checklists used during obser-
vations for the child welfare professional to use to document information. Others
are short questionnaires for parents, teachers, or others to complete. Many of the
tools that are used in assessments are for specific developmental periods. For exam-
ple, there are specific assessments for young children as well as specific assess-
ments for adolescents. To administer some tools, sometimes there is an extensive
training process for the child welfare professional. With all assessment tools and
protocols, documentation, which is discussed later in the chapter, is paramount.
Regardless of how structured an assessment may be, child welfare professionals
must always engage in critical thinking. Critical thinking allows the child welfare
professionals to interpret what they are seeing and to not accept what they see without
applying reason and knowledge. With various assessment tools having actuarial
206 8 Assessment in Child Welfare Practice
components and the rise of predictive analytics within child protection, it is important
that professionals can interpret what the models and assessments produce. As no mod-
els are perfect and mistakes can be made, professionals must be able to identify when
something may be wrong. When an assessment that determines there is no immediate
threat while the child welfare professional is confident that the child’s immediate
safety is at risk, a professional must be able to think critically and determine if a mis-
take was made rather than blindly following the assessment.
Interviewing occurs every time a child welfare professional meets with a client, and
their family and purposeful conversations should occur at each interaction. There
should always be a plan and a reason for contact with the family. It is also important
to note that interviewing is not interrogating – it is an interactional exchange for
sharing information and developing solutions collaboratively. The context by which
child welfare professionals keep the client engaged is through the relationship or the
rapport that has been cultivated over time. It is important to establish trust through
honesty and full disclosure. Dishonesty and failure to disclose information can lead
to a breakdown in trust and disillusionment on the client’s part.
There are several stages in an interview: social, needs identification, focus, and clo-
sure. The social stages mainly involve establishing rapport, promoting engagement, and
making the individual(s) being interviewed feel comfortable, safe, and open to talking.
Individuals who feel safe and able to talk about issues that they have in common or
something nonthreatening (e.g., weather, news, etc.) are more likely to be open to other
topics in discussion. Examples include small talk about current events and something in
the home (e.g., artwork, furniture, etc.) while also engaging family members in conver-
sation about everyday matters (e.g., school, routine). This stage is often brief, but all
members should be invited to participate, if possible. It allows the interviewer to appear
more approachable, relatable, and genuine. The second stage, needs identification,
involves questions about the purpose for the interview or visit and obtaining information
about strengths and needs from the perspective of individuals in the family. Once this
information is obtained, action-oriented questions related to how these needs will be
met should follow, for example, “what needs to happen in order for your family to get
there?” when referring to needs and desires. The purpose of this stage is to allow fami-
lies to express their perspective and to get their input about the issue(s) and possible
solutions. A strengths perspective and family-centered approach should always be used
to merge individual and family strengths that will address the family’s needs. The pur-
pose of the focus stage is to encourage family members to talk to each other about the
changes they want for their family. It is important to use language around safety and
well-being that is action-oriented. For example, a worker could ask the family members,
“what do each of you think needs to happen in order for the children to be safe?” During
this phase, the child welfare professional serves as the facilitator of the conversation and
should be prepared to ensure all topics are covered and addressed and that all members
of the family have had an opportunity to contribute to the conversation. The closure
stage is intended for reviewing the information gathered and summarizing the plan
developed. It is important to also identify any agreements, commitments, and next steps.
Conducting Family and Home Assessments 207
Child welfare professionals conduct family and home assessments. At their founda-
tion, these assessments are to identify risk and to determine if the caregivers can
ensure a child’s safety in the home environment. Family assessments examine the
child’s family and determine their ability to care for the child and meet the child’s
needs. Comprehensive family assessments are considered best practices in child
welfare as they provide both a broad and in-depth examination of the child’s and
family’s situation (Smithgall et al., 2015). These assessments are multifaceted and
look at all family member’s strengths, functioning, and needs as well as the context
of the problems.
When assessing the household functioning, it is important to critically examine
a broad range of aspects starting with who is in the home. Beyond the people pres-
ent, child welfare professionals need to understand the roles of the people including
who cares for the children; who provides income; and who is responsible for the
upkeep and cleaning of the house. When examining who cares for the child, it is
important to identify those who have significant caregiver responsibilities. Who is
providing the daily care for the child and responsible for the safety and well-being
of the child? This may not be only those who are legally responsible (i.e., birth par-
ent, adoptive parent, legal guardian); it also may include paramours or other adults
living in the home. Understanding the household dynamics and family culture is
important as is having a complete picture of the support system outside of the home.
The assessment should generate an understanding of household operates.
Practice Tip
Observations of the Home Environment and Parent-Child Interactions
Your observations as a child welfare professional are extremely important
while assessing the family and the current circumstances. Some questions to
consider when making observations include the following verbal and nonver-
bal behaviors:
• Are they calm, relaxed, gentle, and confident about their parenting role?
• Do they seem to be anxious, easily frustrated, inattentive, indifferent, or
detached?
• How do they look at, touch, and attend to the child?
• What is their tone of voice and responsiveness to the child’s needs?
• Do they provide the child with appropriate stimuli?
• Do they enhance the child’s sense of security and meet their basic needs?
• Do they rely on the child to meet their needs? (Role reversal)
• Are their expectations developmentally appropriate for the child?
• Is the home safe and equipped to meet the child’s basic needs?
• What are the safety and risk factors present in the caregiver and home?
• How does the child respond to the parent or caregiver?
208 8 Assessment in Child Welfare Practice
Understanding Families
Child Assessments
monitoring outcomes. CANS, as the name indicates, examines both the needs and
strengths of the children. It does so on scales that indicate the strength or need is not
identified or evident, the strength is a centerpiece strength, and the need requires
immediate/intensive action. Through using CANS or other assessments, child wel-
fare workers can determine how to best serve children.
Practice Tip
Interviewing Children and Youth
The child welfare professional’s approach to interviewing is key in obtaining
important information and assessing for safety. When interviewing a child, be
gentle, reassuring, and supporting when asking questions. Avoid blaming or
judging the parents in the child’s presence. Child welfare professionals need
to emphasize that they are there to help the family and information they pro-
vide will help to accomplish this. It’s also important to know when it is time
to cease questioning, take a break from questioning, and resuming if appropri-
ate. When the interview is completed, it is good practice to thank them for
taking the time to talk and provide reassurance without making any promises
that cannot be kept.
There are often questions where the child may be hesitant to share infor-
mation with the child welfare professional. Consider the following when con-
ducting interviews:
Culture: It’s possible that parents may have to give their permission for the
child to speak with you.
Dependency: Children may have an allegiance to their parents and may be
distrustful of the child welfare professional, the child welfare professional’s
role, or the child welfare system.
Coaching: Parents or caregivers may have coached the child regarding what
they should or shouldn’t say to the child welfare professional.
Consequences: Children may fear punishment if they reveal problems in
their home or family.
Personality and temperament: The child may be naturally quiet, timid, or
unable to communicate effectively, and these elements should be taken into
consideration.
Forensic Interviewing
Child welfare professionals are often the first to interview a child and their family
when a report of child maltreatment is investigated. Guidance regarding this first
interview to assess safety, risk, and needs for the family is further discussed in
Chap. 6. This section provides an overview of forensic interviewing with children
210 8 Assessment in Child Welfare Practice
Documentation
A good rule for child welfare professionals to live by is “if it is not documented,
then it did not happen.” Child welfare professionals must keep documentation cur-
rent. Completing documentation in a timely manner increases the likelihood that
information is not lost. Child welfare workers may believe that they will remember
important salient details, yet relying on memory of what someone said is not ideal.
Writing Effective Case Notes 211
While there is variation in the format and process of writing effective case notes,
there are best practices. Child welfare professionals must use facts including details
of who was involved, what happened, where did something happen, and how did it
happen. Within documentation, child welfare professionals should describe behavior
rather than label behavior. For example, labeling behavior is “SJ was upset by the
update.” To write this in describing the behavior, “When at SJ’s home, I told her the
shelter hearing was scheduled for Tuesday; she covered her face with her hands,
stood up, and left the room crying.” Effective documentation quantifies information
as much as possible, meaning giving concrete numbers within descriptions. For
example, “There was a hole in the kitchen wall that was approximately two feet in
diameter that exposed electrical wiring” is stronger than writing “There was a big
hole in the kitchen wall.” It is the responsibility of the child welfare professionals to
capture details through documentation as ultimately this is the information used to
determine how cases proceed.
Case notes are the chronological record Practice Tip Writing Good
of interactions, observations, and actions
involving a specific person and/or family. Case Notes
They provide a record of all the things that • Be concise
have happened during a family’s involve- • Be accurate (facts vs. opinions)
ment with the child welfare agency, • Nonjudgmental/without your
including phone calls, face-to-face con- appraisal
tacts, contacts with service providers, • Avoid slang/inappropriate
team meetings, court hearings, and visits. language
Case notes are also important for case • Check spelling, grammar, sen-
continuity, for legal discovery purposes, tence structure, etc.
and for historical record. Information • Avoid jargon
212 8 Assessment in Child Welfare Practice
recorded in case notes about a person or family should be impartial, accurate, and
complete. Documentation should be objective, descriptive, clear, concise, accurate,
and relevant. The language used in documentation should be nonjudgmental. The
information included in the documentation should be relevant and detail the context
in which the information was collected. Information that is not directly relevant to
the case should not be included in the documentation.
Good case notes include several important elements, including the reason for
involvement, reason for contact, the gathering of information and conversation, who
was present and seen, observations, interactions and underlying factors, and ser-
vices, intervention, and safety plan. Table 8.2 describes each of these elements and
provides concrete examples.
Conclusion
Additional Resources
American Professional Society on the Abuse of Children: Forensic Interviewing
training clinics and institutes: https://www.apsac.org/forensicinterviewing
CDC Home Safety Checklist: https://www.cdc.gov/steadi/pdf/check_for_safety_
brochure-a.pdf
References 215
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Introduction
In 2018, approximately 250,000 children were removed from their homes and
placed into out-of-home placements (US DHHS, 2020a). Over 400,000 children
were in foster care on September 30, 2019, and over 670,000 children are in foster
care annually (US DHHS, 2020b). There are various types of placement to meet
children’s unique needs and circumstances. What all out-of-home placements have
in common is that there are people who are caring for a child to meet the child’s
daily needs during a time when it has been determined that the child cannot safely
remain in the home. Not all children who are involved in the child welfare system
are in out-of-home placements, but foster care play a central role in child welfare.
The decision to remove a child from their caregivers is made only after it is deter-
mined that a child cannot safely remain within the home. Removing a child from the
home is not the preferred option, but will be done when it is necessary to keep the
child safe. Child welfare professionals do not make the decision to remove a child
from their home in isolation; they must get a court order to remove children from
their caregivers. Each jurisdiction has slightly different procedures; however, the
overarching process is the same.
When child welfare professionals determine a child is not safe and is at imminent
risk during an investigation, they may petition the court to temporarily remove a
child from the home. The child will be placed in an appropriate out-of-home setting.
There will be a shelter hearing where the child welfare professionals, who are joined
by the agency attorneys, present information about the maltreatment and safety. The
caregivers, who have the right to have their own attorney, can challenge the petition
for the child’s removal. A judge determines if the child is to remain in out-of-home
care or returned to the caregiver. (See Chap. 2 for more details about the process.)
The courts oversee the out-of-home placement, and the judges approve the case
plan and oversee the case including placements and visitation. Review hearings are
regularly scheduled to monitor the process on the case plan. Children are not reuni-
fied with their caregivers unless the case plan has been completed successfully.
After a year in out-of-home placement, a permanency hearing determines the per-
manency for the child. At this point, the courts may seek to terminate parental rights
as per the Adoption and Safe Families Act of 1997 (ASFA).
Trauma of Removal
Being removed from their home and placed in out-of-home care can be traumatic
for children. The disruption of relationships and daily routine can negatively impact
a child. The process is foreign to children who may not understand why they must
leave their family and may desperately wish to remain with their caregivers despite
the maltreatment. Children may be given little information about the process, being
removed with little warning and without the opportunity to say goodbye or pack
personal belongings to take with them (Mitchell, 2018). Being removed from their
home may be alarming, and the presence of law enforcement could make them feel
that they have done something wrong. Children often experience loss and grief after
being removed from their caregivers and placed in foster care. This may be ampli-
fied when the process does not take children’s needs into consideration, for exam-
ple, information is poorly communicated to the child, the process described to the
child is not followed, or siblings are separated (Mitchell, 2018). (See Chap. 5 for
information about trauma-informed child welfare practice.)
The child was placed in protective custody and they were on their way to our
house. I quickly tidied the house up and got the bed ready for the child. His
name was Andrew, and he looked so tired and afraid. The investigator tried to
hand him to me; he flinched and started wailing. I felt terrible. Once he was
able to calm down a bit, I offered him a snack and showed him where he would
be sleeping. His clothes were soiled and didn’t smell great, so I also offered
him a bath. He seemed excited about that, so I let him pick out some bubbles
and gave him eat a granola bar, which he gobbled up. He still seemed very
apprehensive and would have short crying spells asking for his mom. I did my
best to stay calm and reassure him. I wrapped him up in a towel and got some
warm pajamas. We read a book together, and I held him in the rocker. He was
not yet verbal, but he would keep looking up at me and then back down. I went
to put him in the bed and he cried again and said “home” over and over. It
broke my heart. It must have been so confusing for him. I told him he would
stay here tonight to stay warm and safe. We rocked in the chair for 2½ hours
until he fell asleep well enough to be put down in the bed. He awoke several
times crying. I rubbed his back and he fell back asleep. In these situations, we
try to understand how the child must feel. He missed his mom and didn’t know
where he was or why. He didn’t know me, but I hope that he could feel that I
cared and that I was gentle and kind.
Placement Ideals
Removing children from their caregivers should be considered a last resort. Careful
considerations must be made to ensure that children are in the best placement avail-
able to meet their needs. Children should be in the least restrictive environment. In
most cases, it is ideal for children to be placed with family or kin, and sibling groups
should be kept together. Placements should be culturally appropriate and have close
proximity to the child’s family to facilitate visitation and maintain relationships
with peers and continuity of education. There should be frequent assessments of the
suitability of the placement for children who remain in care.
The principle of least restrictive environments states that children should be put in a
placement that is most family-like and able to meet the child’s needs. The least
restrictive environment continuum can be envisioned as remaining with birth family
to kinship placement to foster care to congregate care. Within some of these broad
categories, subcategories exist. Foster care includes therapeutic foster homes, which
is considered more restrictive than another foster home setting due to the additional
structure and requirements. Within congregate care, the least restrictiveness in
222 9 Foster Care Placement
descending order are group homes, institutional settings, and lockdown facilities.
While some children may need more restrictive settings to meet their needs and
ensure their safety, the goal is to ensure that the environment is only as restrictive as
it must be and that ultimately children will “step down” to a less restrictive environ-
ment. Although it happens, children should not be placed in a restrictive environ-
ment because there are no other placement options.
Normalcy
Within the foster care placements, especially those which are more restrictive, chil-
dren and youth are often prohibited from engaging in activities that their “typical”
peers who are not involved in care participate in. In placements, youth may feel the
rules are restrictive and not developmentally appropriate (e.g., Rauktis et al., 2011).
“Normalcy” refers to allowing children and youth who are in care to be involved in
developmentally appropriate activities that are considered “routine.” This could be
playing sports, taking music lessons, attending dances or school functions, volun-
teering, going to friends’ homes, attending camp, or attending community events.
With teenagers, normalcy can include getting a job and learning how to drive.
The idea behind normalcy is that children and youth in foster care need to have the
experiences that promote growth and connection. While typical activities may carry
some risks (i.e., a child could get hurt playing sports; a friend’s home is not a con-
trolled environment), children and youth need to have the experiences that help them
gain responsibilities, develop skills, and build relationships. Traditionally, the child
welfare system has not always supported normalcy because of the risks and liability
inherent in some of the activities. Some jurisdictions required extensive background
checks including fingerprinting for a child in care to be involved in routine activities;
and although normalcy is considered an ideal for children and youth in care, some
agencies still require cumbersome documentation and background checks. Increasingly
there is a shift towards promoting normalcy, especially for adolescents in care.
Family/Kin
Increasingly there is a push to place children who need to be removed from the
home with relatives. The logic behind this practice is that there have be continuity
in relationships with family members with whom have long-term relationships with
children. Relative care can preserve family relationships and may be less traumatic
as a child is not removed from their caregiver and placed with strangers. There is
typically more permanency with the use of relative placements as children do not
move among placements as much. One of the concerns about the use of relative care
is that payments to caregivers providing relative care may be inadequate; some
agencies pay smaller stipends to caregivers of relative placements as compared to
nonrelative placements. Thus, the child may not be adequately provided for. Critics
of relative care have also raised concerns that relatives of the children may not be
Placement Ideals 223
became incredibly social and tried new things; their favorite being going to
the gym with the foster parent. They liked to go so they could hype people up
to do their best at the gym. The children made friends and did well academi-
cally. Finally, they were in a house where there was no volatility. They had
structure and support. The foster parent was very communicative with the
mother and family, so visitations were frequent. The mother was informed
about school and doctors’ appointments. While she was encouraged to be a
part of those things by the foster parent, she was resistant.
I got a lot of pushback from case management and the mother’s attorney.
As an investigator, my time with any case was limited to 60 days. Once I was
off the case, the case manager approved one of the home studies I had denied.
The children were moved out of the county. They had to switch schools and
lost the friends they had made. Visitations were difficult because the mother
and family member lacked transportation. The children had a hard time mak-
ing appointments because of this as well. The foster parent attempted to stay
in contact and help as much as possible, but the family would not allow it.
Kinship placements are more likely to be the right call for children when
they are removed for their parents but not always. Sometimes there is just no
one available, and sometimes those that are available are just as entrenched as
the children’s parents in the maltreatment. My advice is to try as hard as pos-
sible to find a kinship placement, but not to put the children in another danger-
ous situation.
Siblings
With the sordid history of child protection for children who are racial and ethnic
minorities, there must be an acknowledgement of the need for culturally appropriate
settings for children in out-of-home care. (See Chap. 1 for details about the history.)
Federal policies have several mandates for serving children who are racial and eth-
nic minorities. In addition to following these policies, it is important to make sure
the placement addresses the cultural needs of a child in foster care. For example,
children should be able to attend the religious ceremonies and celebrate the holidays
of their choice. They should never be forced to convert to another religion. Foster
parents and congregate care staff should receive training and support to be culturally
competent. While they may not be of the same background as the child, they can
assist children in the development of positive self-regard and respect for their cul-
ture while allowing the child to maintain a connection to their culture while in out-
of-home placement. Child welfare professionals need to prioritize placements that
226 9 Foster Care Placement
are culturally appropriate for children and select the best placement for the child
with regard to language, religion, national origin, and race/ethnicity. Some states
have very specific policies regarding the process of selecting and placing a child in
out-of-home care regarding their culturally needs. Some of the ways child welfare
professionals can understand and support children in maintaining cultural ties are to
ask questions about cultural and religious traditions and practices they engage in
and/or are interested in participating in and seek out events, individuals, and infor-
mation to better meet these needs.
Proximity
A placement in or near the neighborhood where the child previously lived can
reduce the disturbances in a child’s life. Such placements can avoid the disruption
of relationships with friends, classmates, and neighbors. Staying in the same com-
munity means that there may be a familiar environment, even if the home and the
people providing for the children are different. An out-of-home placement that is
geographically close to the caregivers may facilitate more frequent visitation.
Likewise, it may make it possible for a child to remain in the same school, ulti-
mately providing more stability and permanence. This can reduce the stress and
trauma of being in an out-of-home placement for a child.
Types of Placement
When parents and caregivers cannot ensure the safety of their children, children
may be removed from their homes and placed in a foster care placement. The
U.S. federal government defines foster care as “24-hour substitute care for children
placed away from their parents or guardians and for whom the Title IV-E agency has
placement and care responsibility” (45 C.F.R. § 1355.20, 2012). The Title IV-E
agency is the child welfare authority within a given jurisdiction. The goal of foster
care is to keep children safe by providing temporary out-of-home care when neces-
sary until the child can be safely returned home, permanently placed with a relative
or adoptive family, placed in a legal guardianship, or another permanency arrange-
ment is determined. While a child is in a placement, the person (e.g., foster parent,
relative) or congregate care facility who is responsible for the daily care of the child
typically receives a stipend from a child welfare agency. The options for placement
largely fall into the categories of relative/kinship, nonrelative family/family foster
care, and congregate care. Within these categories there are other distinctions.
Additionally, some children are in pre-adoptive homes or in supervised living set-
tings. In an effort to not remove a child from their home, some receive family pres-
ervation services in their homes and are not removed from their caregivers.
Types of Placement 227
Relative/Kinship
The federal government defines nonrelative family foster care as “A licensed family
foster home regarded by the Title IV-E agency as a foster care living arrangement”
(45 C.F.R. § 1355, Appendix A, 2012). With nonrelative family placements, or fam-
ily foster care, children are placed in a home of nonrelative adults to care for them.
Next to kinship care, family foster care is the preferred placement option as it allows
children to live in a family-like environment. In 2019, 46% of children in out-of-
home lived in a nonrelative family foster home; it was the most common type of
placement (U.S. DHHS, 2020b).
Family foster care may be a preferred placement for younger children when kin-
ship care is not an option and for foster youth with less severe behavioral and mental
health problems. Studies have found that children in family foster care are adopted
and reunified with their families at higher rates than children in kinship care (e.g.,
Bell & Romano, 2015). The Family First Prevention Services Act clearly prioritizes
the family setting, as it has placed limitations on the reimbursement to states for
children placed in group homes.
Therapeutic Foster Placements Therapeutic foster care, sometimes called treat-
ment foster care, is a family foster care setting where the foster parents have received
specialized training to meet the needs of children who have significant medical
needs or emotional or behavioral issues. These complex needs may be due to past
trauma, ongoing health concerns, or a combination of reasons. In many regards
therapeutic foster homes are like other nonrelative placements. The reimbursement
rate for the foster parents may be higher, and additional support to the foster family
may be provided. There are also additional restrictions such as limitations such as a
lower number of children allowed in the home to ensure there is adequate time to
provide the needed care for the children with special needs.
Congregate Care
Group homes and institutions are nonfamily settings out-of-home placements that
are referred to as congregate care. A group home is “a licensed or approved home
providing 24-hour care for children in a small group setting that generally has from
seven to twelve children.” An institution is defined as “a child care facility operated
by a public or private agency and providing 24-hour care and/or treatment for chil-
dren who require separation from their own homes and group living experiences”
(45 C.F.R. § 1355, Appendix A, 2012). In 2019, 10% of children in out-of-home
care were placed in some form of group care or institution (U.S. DHHS, 2020b). In
the last decade, group care and institutional placements have declined by over a
third (37%; Children’s Bureau, 2015).
Due to the high costs, restrictiveness, possible iatrogenic effects, and weak evi-
dence supporting their benefits for children, congregate care has been criticized. Yet
group care is the appropriate placement option for the children in care who need
more intensive or structured care than less restrictive settings can offer (Barth, 2005;
Types of Placement 229
Pre-adoptive Homes
Supervised independent living (SIL) is “an alternative living arrangement where the
child is under the supervision of the agency but without 24-hour adult supervision,
is receiving financial support from the child welfare agency, and is in a setting which
provides the opportunity for increased responsibility for self-care” (45 C.F.R. §
1355, Appendix A, 2012). SIL is designed to serve youth preparing to age out with
APPLA as a goal of their permanency plan. SIL supports youth who are transition-
ing into adulthood by providing holistic psychosocial, educational, employment,
and vocational supports and supervision. The Fostering Connections to Success and
Increasing Adoptions Act allowed states to increase the age limit for youth to remain
in care from 18 to 21, allowing them continued access to support services including
SIL. In 2019 an estimated 2% of youth in foster care lived in SIL (U.S. DHHS, 2020b).
SIL is considered a promising practice, but there is great variation in the provi-
sion of services, and limited studies have examined its effectiveness. SIL has been
found to improve youths’ daily living skills and self-sufficiency, which are neces-
sary as youth transition to adulthood and leave care. (See Chapter 11 working with
special populations for more information about working with transition-aged youth.)
230 9 Foster Care Placement
Reflection
Determining the Least Restrictive Placement
Read the following brief scenarios, and consider the advantages and disadvan-
tages of the placement types.
Example 1: The case involves a 5-year-old child with health issues who has
experienced physical abuse from his mother, who is a single parent and strug-
gles with opioid use.
Placement options: Child placed in a nonrelative foster home; kin placement
with elderly grandmother
Example 2: Thirteen-year-old who has been sexually abused by stepfather
Placement options: Child placed with father and stepmother who live out of
state and have not seen the child for eight years; in a group home; with her
boyfriend’s parents
Example 3: Five siblings ranging from ages 2 to 14 who experienced neglect
Placement options: Children placed with an aunt and uncle who both work
full-time at entry-level positions to support their four school-age children;
divide the siblings with the older two going to one foster home, the youngest
going to another, and the other two children going to a third
Placement Trends
Within the last decade, the number of children in foster care has been fairly stable
and consistently has been around 400,000 children in care, with numbers rising
slightly over the last 5 years (US DHHS, 2020a). Over 690,000 children were served
by the foster care system in FY 2019, which also is an increase over the last 5 years
(US DHHS, 2020a). On June 23, 2020, the average age of children in foster care
was 8.4 years, and just over half (52%) were male (US DHHS, 2020b). Over 30,000
Placement Trends 231
children under the age of 1 entered foster care, comprising 7% of the children who
entered foster care in FY 2019 (US DHHS, 2020b). Of the children in the foster care
system, 44% were White/Caucasian, 23% were Black or African American, 21%
were Hispanic, and 2% were American Indian/Alaskan Native (US DHHS, 2020b).
It should be noted that this highlights the racial disparities in the child welfare sys-
tem, especially with Black or African American children and American Indian/
Alaskan Native children. The average length of time in foster care was 19.6 months
in FY 2019, which has decreased since 2010 (US DHHS, 2020b).
Children with certain characteristics are less likely to receive timely permanency.
Children who are younger, Caucasian, and without a mental health diagnosis are
more likely to exit care within ASFA’s guidelines (Becker et al., 2007). Older chil-
dren, children in a sibling group, and children with a disability or physical or mental
issues are more likely to remain in care (Akin, 2011; Glisson et al., 2000). African
American children are less likely to achieve reunification or adoption and have lon-
ger stays in foster care (Cheng, 2010). Children who remain in foster care without
achieving permanency may have poorer behavioral outcomes than those who achieve
timely permanency (Lawrence et al., 2006; Lloyd & Barth, 2011). Long stays in out-
of-home care places children at risk for poorer developmental outcomes.
was “out of control,” and when the judge recommended community probation
with an ankle monitor, Naomi’s mother told the judge she didn’t want her in
the house because she believed she couldn’t take care of her. The judge, then,
sent Naomi to a group home and placed her on probation for 9 months.
At 13 years old, Naomi began living at a group home with ten other girls. In
the group home, she was somewhat receptive to the therapeutic services and
seemed to get along with one particular staff member at the group home. Three
months later, Naomi left the group home without permission with another one
of the girls who lived there. The group home staff reported this to her probation
officer who charged her with a violation of her probation which extended her
probation term 3 more months. Two months after this, Naomi was supposed to
get a family visit with her brothers and mother, but her mother canceled telling
Naomi she didn’t want her sons to be around Naomi since she was a bad influ-
ence. Naomi became distraught, began yelling at the group home staff, and
threw her phone across the room which struck one of the group home staff. The
staff member insisted on calling her probation officer and urged the probation
officer to charge Naomi with assault. Naomi was detained until her court date
because the group home, per policy, couldn’t let her stay in the home due to the
pending assault charge. It was at this court hearing that the judge discovered
that Naomi also had a case open in the child welfare system, and she referred
Naomi to the dual system unit for a multidisciplinary assessment.
Naomi is a more typical case for dual system youth. Group homes tend to
push these youth “deeper into the system,” and almost always the court
doesn’t know that the youth are dually involved. Youth like Naomi pay the
costs when systems to not work together and there is little understanding that
youth in the juvenile justice system may have experienced child maltreatment
which contributed to their juvenile justice system involvement.
1
All names and other personal identifiers in cases and examples throughout this book have
been changed to protect privacy and confidentiality.
Relevant Policies
There are multiple policies informing foster care placement options and decision-
making. After CAPTA was passed in 1974, the number of children in foster care
drastically increased as record numbers of children were removed from their homes.
To address concerns about the number of children placed in foster care, legislation
was passed. The Indian Child Welfare Act of 1978 (ICWA) was passed with aims of
reducing the high numbers and inappropriate removals of American Indian and
Alaska Native children through awarding tribal courts’ jurisdiction over child mal-
treatment cases regarding American Indian and Alaska Native children.
Relevant Policies 233
Landmark legislation Family First Prevention Services Act (Family First) was
passed in 2018 that changed how states could use Title IV-E funds and included
prevention services. Relevant to foster care, Family First emphasizes family foster
homes and seeks to reduce the use of congregate care facilities for out-of-home
placements. States may not be reimbursed by the federal government for children
placed in group care for more than 2 weeks, and the settings must be approved using
a trauma-informed care model and employ nursing and licensed clinical staff.
While it is technically a public education policy, the Every Student Succeeds Act
(ESSA) has mandates for states regarding children in foster care. Passed by the
U.S. Congress in 2015, the legislation requires that children can stay at their school
of origin unless it is not in the best interest of the child. The school districts and
child welfare agencies must have agreements about how to provide and fund trans-
portation for foster children to remain in their school of origin. If a child changes
schools, the enrolling school must contact the previous school to get the current
records. State education agencies are required to have a point of contact for child
welfare agencies, and at the local level, schools must have a point of contact for
child welfare if the child welfare agency has designated a point of contact for the
schools.
Many children who enter foster care require services due to the maltreatment and
trauma they experienced. Child welfare professionals collaborate with professionals
in other systems to make sure that the children’s needs are met. A wide range of ser-
vices are provided to children in foster care to meet their needs including their health
and mental health concerns. There could be early interventions to address develop-
mental delays, such as speech, occupational, and/or physical therapy (see Chap. 3 for
other examples). There may also be services to address behavioral concerns. Visitation
with family is also provided to children in foster care. All of these services are child-
specific, and appropriate assessments should be made to determine their needs and
corresponding services.
It is estimated that a third of the children in foster care have a chronic medical
condition such as asthma, severe allergies, repeated ear infections, and eczema
(Ringeisen et al., 2008). While not all of the medical conditions may be life-
threatening, some are. The mortality of children in foster care is higher than chil-
dren in the general population (Chaiyachati et al., 2020). Children in foster care also
frequently have dental problems, with an estimated one in five children entering
care having significant dental issues (Szilagyi et al., 2015). Children in foster care
are more likely than their peers to have developmental delays, many of which can
be traced back to the maltreatment. The state is required to meet the medical and
dental needs of children. Initial assessments as well as ongoing treatments are
needed. Case managers work with the foster parents or congregate care facility to
facilitate the appropriate services.
Services for Foster and Kinship Care Providers 235
Foster and kinship care providers provide for the daily needs of children who have
been placed into their care. Due to the maltreatment and other traumas, many chil-
dren in foster care have significant behavioral and physical needs that can be emo-
tionally, physically, and financially demanding for the families who care for them
(Hayes et al., 2015). Recognizing this, foster parents are required to complete
236 9 Foster Care Placement
extensive training before they are licensed to provide foster care. There are different
standards for kinship care providers, and in many cases, there is not the same exten-
sive training and support of family members who are providing care for a child in
an out-of-home placement. Foster and kinship care providers express the need for
appropriate, ongoing training support from formal and informal sources, child wel-
fare agencies, and other foster and kinship care providers (Geiger et al., 2013), as
well as advocacy and having their voice heard (Geiger et al., 2014). There are vari-
ous national and local organizations that promote education, advocacy, and support
for families caring for children in the foster care system. Foster and kinship care
providers may need assistance in dealing with the child’s trauma and health, mental
health, and behavioral needs. There are interventions such as KEEP (Keeping Foster
Parents Trained and Supported) that are promising practices (Price et al., 2015). In
addition to training and guidance, the providers also may need concrete supports
(e.g., crib, booster seat, medical apparatus) as well as reimbursements for the costs
of taking care of the child (e.g., clothing, school supplies, transportation costs, rec-
reation activities). Most foster care providers receive some financial support from a
child welfare agency. This varies depending on the state, the child’s needs,
Practice Highlight
Assessing and Supporting Older Kinship Caregivers
The number of both older caregivers and the children placed in their care has
risen in recent years. The number of children who have achieved permanency
with older caregivers has risen significantly since 1997 as a result of the
Adoption and Safe Families Act. However, adoptions and subsidized guard-
ianships with older caregivers have disrupted because caregivers die, become
ill, or for other reasons are unable to provide for the children long term.
There are a number of challenges for older caregivers for children includ-
ing the following:
• Caregiver’s ability to meet the child’s need for safety, well-being, and
permanency
• Caregiver’s mobility, transportation, and health
• Increased need for attention and resource delivery involving older
caregivers
• Developing viable long-term care plans for the child(ren) in care
• Ability to access services for caregivers and/or other adults for whom they
provide care (spouses, parents, siblings) through the statewide aging network
When working with older caregivers as placement for a child, we consider
several things, including the caregiver’s current status and the changing devel-
opmental needs of the child. If the assessment suggests there may be factors
which could impact the safety and stability of the placement over the life of
the placement, caseworkers may request further assessment through trained
geriatric caseworkers licensed by the departments on aging. It is important to
consider a long-term plan as well as a backup plan.
Services for Foster and Kinship Care Providers 237
The long-term care plan identifies a permanency goal for the child,
includes services and supports needed for the child’s safety now and in
future, and identifies a viable and reliable backup caregiver and contingency
care plans. Backup plans should be developed for all cases. Closing to adop-
tion or guardianship, a backup caregiver must be identified – regardless of the
age of the caregivers. The backup plan is developed for ongoing care for the
child if the time comes when the older caregiver can no longer care for the
child. It should be detailed enough to cover any predictable contingencies,
and the identified backup caregiver should be informed about limiting factors
in the older caregiver’s situation so he/she can make a fully informed deci-
sion about their agreement to be the backup caregiver and their ongoing role
in the life of the child.
licensure, and cost of living. The foster and kinship care providers’ ability to pro-
vide the necessary care for the child is connected to availability and access to ser-
vices for the child.
Respite care is one service that may be available to foster and kinship care pro-
viders. With respite care, a child is sent to another placement short term for a set
period of time before returning to the original foster or kinship placement. Respite
care, sometimes called “short-term foster care,” may be used for various reasons
including giving the foster and kinship care providers a break from a child’s demand-
ing health needs or behavioral problems or when the providers may have to attend
to specific obligations (e.g., death in the family, out-of-town business trip). It often
therapeutic services. We see that children go years without services and suffer
academically, psychologically, and physically because by the time they are
evaluated at one placement, they are moved again before services are imple-
mented. At the outset of receiving a new placement in our home, I advocate
for my children to immediately receive psychological counseling with a pro-
fessional that I have worked with for years. This creates the foundation of care
for my kids on which we can build supports for all the other areas where the
child needs help.
Wading through the bureaucracy is not for the faint of heart and requires a
determined and unrelenting mindset to ensure that children in care get the
services and support they need and deserve. Foster parents must be vigilant
about advocating for their children’s needs and not give up when the case
management team or public school system either denies services or drags
their feet about getting evaluations completed and services implemented.
Daily calls, weekly emails, and constant follow-up with everyone on the case
management team is essential to securing services in a timely manner.
There’s a very small window to address children’s psychological or thera-
peutic (physical therapy, occupational therapy, and speech therapy) needs to
get them back on track. Medication evaluation and management must be
streamlined so children have continuity of care and mental health issues are
addressed before the child decompensates. Time is of the essence. Foster par-
ents have the moral obligation and responsibility to ensure that their chil-
dren’s needs are met as quickly as possible. They must remain unconquered
in their fight to advocate for the support services their children need to grow,
heal, and succeed.
takes place over a weekend and rarely lasts more than a couple of weeks. Some
families who are not able to make a commitment to being foster care parents pro-
vide respite care for children in foster care.
In most instances when child protective services remove a child from their parents,
there is a case plan developed that details what must be done before a child can be
reunified with their parents. These case plans are individualized for each family and
take into consideration the family’s needs and circumstances related to the maltreat-
ment. Federal legislation requires child welfare agencies to make “reasonable
Services for Parents with Children in Foster Care 239
efforts” to remedy the circumstances that led to a child being removed from
their family.
Depending on the reasons that a child entered foster care, services should be
offered to the parent that are consistent with the parents’ needs and the reasons the
child entered care and the parents’ needs. In many cases, the services are mandatory,
and it is only after there is documented successful completion may the child return
home. Services which are commonly offered include visitation, case management,
substance abuse treatment, transportation assistance, housing assistance, counsel-
ing, psychological evaluation, parenting education, anger management, and voca-
tional training. There is variation in the availability and offering of services by state
and agency. Some services the parents must pay for, while others are provided for
them at no cost, although there may be costs to them such as transportation, child
care (for children who are not in foster care), and missed work.
While parents are required to participate and complete services outlined by the
case plan and court decision, services may be unavailable or inaccessible. A lack of
funding is largely the reason this occurs. In some communities there may not be
services, or the services available are inadequate to meet the demands, and there
may be lengthy waitlists. As case plans require a parent to complete a service (e.g.,
parenting education, anger management, job training) in a certain timeframe to
ensure that the agency is in compliance with the ASFA guidelines, troubles arise
when services are not readily available. This can cause frustration and confusion for
the parents and may delay reunification. In some cases, the difficulty in accessing
services can lead to children not being reunified with their parents who were unable
to complete the requirements for reunification outlined in a case plan. Additionally,
the AFSA mandates a specific timeframe, which may be shorter than a timeline to
complete treatment (e.g., substance abuse treatment) and specific tasks (e.g., obtain-
ing housing and employment) which the case plan specifies.
In order to have successful reunifications, it is paramount that services provided
to parents with children in foster care are delivered in a timely and appropriate man-
ner. Parents must be able to access the services and to feel comfortable receiving
them. Concerns exist that services provided to child welfare-involved families are
not always appropriate and do not match the specific needs of the family (e.g.,
Bolen, McWey, & Schlee, 2008). There are concerns about parents being referred to
unnecessary services. Care should be taken in developing case plans to make sure
the servicesrequired will meet the specific needs of the parents and children.
Ultimately, the services offered to parents with children in foster care should be
designed to help the parents be able to provide for their children and family and
address the reasons that the child was placed in foster care.
240 9 Foster Care Placement
Not all children involved in the child welfare system are removed from their care-
givers and enter foster care. Some children living in families reported to child pro-
tective services for allegations of abuse and neglect receive in-home services. In
these cases, child welfare professionals determine there is a low risk for future mal-
treatment and determine a child can safely remain in the home while addressing the
conditions that led to the allegations of maltreatment. Services are provided in-
home when children can remain safe to avoid potential traumas of removal. The fact
that most children are reunified with families further supports the arguments to
make efforts to keep children in their own homes.
When children remain in the home, services still may be provided to ensure child
safety and well-being. Sometimes the services are voluntary, while other times the
cases are supervised by the courts. These community-based services assist parents
in their caregiver role and can address the maltreatment or risks of maltreatments
through an array of services. Services offered may include counseling, financial
support, parenting education, case management, housing assistance, and referrals
for services. The goal of the services is to prevent child maltreatment and to
strengthen and support families. (See Chap. 7 for details about family preservation
services.)
Child welfare agencies may provide intensive family preservation services to
families in crisis where an imminent risk of out-of-home placement exists. With
family preservation services, children remain in the home, but child protection pro-
fessionals monitor cases. Often voluntary in nature, the family support and preser-
vation services often face challenges in engaging families. Vast differences exist
across programs; however, many programs have smaller caseloads, quick start
(within 24 hours of referral), more frequent contact and visits, after-hours availabil-
ity, short duration (4–6 weeks), concrete supports (e.g., financial, food, transporta-
tion), and a strengths-based approach. Family preservation services attempt to
address crises, improve family functioning, and encourage the use of families’ for-
mal and informal social support systems. Family support and preservation programs
are often voluntary and may have difficulties engaging families
Findings on program effectiveness in preventing out-of-home placement are
mixed. In a meta-analysis of 20 intensive family preservation programs, overall,
programs were found to have a medium and positive effect on family functioning
but were generally not effective in preventing out-of-home placement for families
experiencing maltreatment (Al et al., 2012). Several design and methodological rea-
sons may contribute to the inconsistency of family preservation services’ efficacy;
however, the practices continue to be used to prevent out-of-home placement (Tyuse,
Hong, & Stretch, 2010), and clients report overall positive family impact and expe-
riences with family preservation services (e.g., Lietz, 2009; Mullins, Cheung, &
Lietz, 2012).
Recruiting, Training, and Licensing Foster Parents 241
With more than half of all children residing in nonrelative foster homes, it is impor-
tant for child welfare professionals to understand best practices in collaborating
with foster caregivers while also understanding the process for becoming a foster
parent and their experiences as foster parents. Further, many foster parents go on to
adopt the children in their home and serve as a critical member of the child welfare
team, as they provide care every day, all day to children in need. Foster parents
become the point person for many of the child’s needs, including their healthcare,
education, and social-emotional development. They ensure that their basic needs are
being met and that they are on task developmentally.
Despite their critical role, there is often a shortage of foster parents available to
meet the needs of the child welfare agency, partly due to failure to recruit adequate
numbers of foster caregivers for various reasons, a lack of training and support, and
issues related to retention. In fact, it was estimated that the median length of service
of foster parents in three states was 8–14 months (Gibbs & Wildfire, 2007). The
shortage of foster parents is of great concern to child welfare agencies as foster
parents provide the daily care for children in the system. There are many efforts to
increase the number of foster homes.
Foster parents become licensed foster caregivers for a number of reasons. Most
foster parents say they became licensed to become foster parents to help kids and
provide a loving home, while many say they had a calling to care for kids in need.
Some choose to foster with the hopes of later adoption, sometimes due to their
inability to have children or more children, or because their children were grown
and no longer in the home (Geiger, Hayes, & Lietz, 2013). Many have a desire to
give back to the community or know a child or family in need and went on to
become licensed.
Foster parent training and licensure requirements vary by state and jurisdiction.
One of the most commonly adopted training models is PRIDE (Parents’ Resources
for Information, Development, and Education). This training model is designed to
strengthen the quality of family foster care and adoption services by providing a
standardized, structured framework for recruiting, preparing, and selecting foster
and adoptive parents. The majority of states and jurisdictions will have a standard-
ized recruitment and training program for all foster caregivers. As part of the PRIDE
program, all foster caregivers must successfully complete nine sessions (27 hours)
of pre-service training before they can be licensed. To maintain the license, they
must participate in ongoing training, and most licenses are valid for 3–5 years unless
there is a reason to revoke the license or the foster caregiver chooses to end the
license. Relatives are also encouraged to pursue licensure as additional financial and
social support is often provided along with licensure. Goals of PRIDE are to ensure
that children are protected and nurtured and have their developmental needs met;
relationships between children and their families are supported; children are
242 9 Foster Care Placement
Conclusion
When a child is removed from their parents and placed in out-of-home care, there
are various types of placement options: relative/kinship, nonrelative family place-
ment, in-home, and congregate care. Children in foster care should be placements
that are in least restrictive environments, with siblings, with family/kin, culturally
appropriate settings, and in homes closest to a child’s neighborhood and school.
When it is possible to keep a child in their home, in-home perseveration services
should be offered. Placement stability is important for the well-being of children in
care. As such child welfare professionals should prioritize recruiting and training
foster parents so that they will be prepared to care for children. Various services
should be provided to children in care, parents providing foster care, and the parents
who have children in care.
Acknowledgments The authors thank Ashley Wilfong, MSW; Carly B. Dierkhising, PhD; Libby
Fakier, MBA; and Kris Jacober for their contributions to Chapter 9.
Discussion Questions
1. What types of placements are considered “least restrictive” and why?
2. What are two benefits to placing children with kin/relatives when they are
removed from their family of origin?
3. How can child welfare professionals promote cultural ties for children and youth
in care?
4. How can child welfare professionals ensure the medical, educational, and mental
health needs of children are being met?
5. What types of training do prospective foster parents engage in order to become
licensed?
Suggested Activities
1. Review this document from the American Bar Association regarding culture
among children in foster care: https://www.americanbar.org/groups/public_
interest/child_law/resources/child_law_practiceonline/january%2D%2D-
december-2019/supporting-cultural-identity-for-children-in-foster-care/
On your own or with a classmate, think about ways you can promote culture with
children in care. Are current state and federal policies enough? Why or why not?
2. Review the case of “Baby Veronica” (Adoptive Couple v. Baby Girl, 570 U.S.
637 (2013)) http://nulawreview.org/extralegalrecent/2020/9/16/challenging-the-
narrative-c hallenges-t o-i cwa-a nd-t he-i mplications-f or-t ribal-s overeignty.
Consider the ways in which this case is different than others.
3. Watch the video “Big Mama”, which won an Academy Award for Best Short
Documentary in 2001. Consider the implications for placing Walter with his
grandmother. What services could have been put in place to support her and
the family?
References 245
4. Read Geiger, Piel & Julien-Chinn (2017). Discuss with others how child welfare
agencies and child welfare professionals can incorporate the ideas of foster care
provides shared in the article.
Geiger, J. M., Piel, M. H., & Julien-Chinn, F. J. (2017). Improving relationships
in child welfare practice: Perspectives of foster care providers. Child and
Adolescent Social Work Journal, 34(1), 23–33. (Available: https://rdcu.
be/ccaPL).
Additional Resources
Child Welfare Information Gateway, National Foster Care Awareness Month:
https://www.childwelfare.gov/fostercaremonth/
Child Welfare Information Gateway Podcast: Supporting Kinship Caregivers Part 1:
https://www.acf.hhs.gov/cb/resource/child-w elfare-p odcast-s upporting-
kinship-caregivers-part1.
Child Welfare Information Gateway Podcast: Supporting Kinship Caregivers Part 2:
https://www.acf.hhs.gov/cb/resource/child-w elfare-p odcast-s upporting-
kinship-caregivers-part2
Annie E. Casey Foundation. Engaging Kinship Caregivers with Joseph Crumbley:
https://www.aecf.org/blog/engaging-kinship-caregivers-with-joseph-crumbley/
Child Welfare Information Gateway, Sibling Issues in Foster Care and Adoption:
https://www.childwelfare.gov/pubs/siblingissues/
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Chapter 10
Permanency in Child Welfare Practice
Introduction
Permanency Planning
There are several factors that child welfare professionals must balance when mak-
ing decisions and plans for permanency. For example, the reason for the child enter-
ing care – is this an issue that can be resolved within a timely manner so that a child
can safely return home? There are a number of legal timelines and guidelines that
child welfare professionals must consider with permanency, such as laws and
is progressing and provide clear, concise information about the case to all parties in the
case (parents, children [as appropriate], caregivers, and service providers). This is not
always easy as decisions made can often not be what everyone would like to see happen
(e.g., termination of parental rights); however, when approached honestly, with empa-
thy and sensitivity, parents and other parties can better understand how decisions are
made, especially when they are kept apprised of changes and communicated with regu-
larly. Child welfare professionals should conduct frequent reviews to evaluate progress,
make any necessary changes, and determine the continued appropriateness of the plan,
relevance of the services, and frequency and duration of child-parent visitation.
Throughout the case, assessment and subsequent recommendations should always
inform and match services provided as well as the child’s placement.
Practice Highlight
Actions Speak Louder than Words!
Parents’ behavior is the ultimate determinant of permanency outcomes.
However, a child welfare professional can also positively impact the case out-
comes and child and family well-being, especially when providing appropri-
ate, timely, and culturally sensitive services within the mandated time limits.
A number of federal and state level policies have been enacted to improve perma-
nency outcomes for children and youth involved in the child welfare system. Over
the last century, child welfare in the United States has shifted between a focus on
safety to one of family preservation. In the 1970s, there was an increased focus on
reducing the time a child spent in foster care and less time towards permanency. In
1997, the Adoption and Safe Families Act (ASFA, P.L. 105-89) was the first legisla-
tion that addressed permanency by highlighting the need for both safety and perma-
nency for children and families to achieve child well-being. The AFSA provided a
clear definition and guidelines for permanency for children in care. This ground-
breaking legislation required states to improve the safety of children, promote adop-
tion and permanent placements for children, and support families. It also required
child protection agencies to offer timely assessments and services (e.g., substance
abuse, psychological assessment and treatment, parenting, etc.) to children and fami-
lies involved in the child welfare system. Following the AFSA, states were required
to report “reasonable efforts” to provide services, find permanent homes and fami-
lies for children, and conduct concurrent planning for permanency (secondary goal
for permanency if reunification was not possible). If child protection agencies/states
did not demonstrate reasonable efforts, they were subject to fines and/or other legal
sanctions. This is particularly relevant for child welfare professionals, who are
responsible for identifying the needs of the family to meet permanency goals and
offering services to parents and children in a timely and consistent manner. Court
proceedings will involve the reporting of findings for reasonable efforts for each case.
Permanency Goals 253
Permanency Goals
1
All names and other personal identifiers in cases and examples throughout
this book have been changed to protect privacy and confidentiality.
Regardless of the older youth’s permanency plan, any child 16 years of age or
older should receive an independent living assessment and services while they are
living in any type of foster care. They may be working towards achieving any of the
permanency goals (i.e., reunification, adoption, guardianship, or APPLA).
Independent living services generally include assistance with money management
skills, educational assistance, household management skills, employment prepara-
tion, and other life skills services. A case plan of APPLA typically involves older
youth who will most likely age out of care at the age of 18 or 21, depending on their
state of residence. The process of aging out and special considerations for working
with older youth are discussed further in Chap. 11.
Permanency Goals 255
Adoption
The goal of adoption is selected when the parental rights of both parents are termi-
nated or relinquished through adoptive surrenders or consents, including consents to
adoption by specified persons. In 2019, 26% of children exiting foster care were
adopted (US DHHS, 2020). The court must first terminate parental rights following
a motion to the court from a party to the case, most often the child welfare agency
and/or their legal representative. Adoption needs to be determined to be in the best
interest of the child or children. Many jurisdictions also consider the consent of
older youth in their own adoption.
Practice Highlight
National Adoption Month
November is National Adoption Month, a month set aside to raise awareness
about the need for adoptive families for children and youth in foster care and
celebrate adoptions across the country. National Adoption Month began in
1976 when Massachusetts Governor Mike Dukakis announced the first
Adoption Week. The idea of having time set aside to create awareness around
adoption grew in popularity and spread nationwide. In 1984, President Ronald
Reagan proclaimed the first National Adoption Week, and in 1995, under
President Bill Clinton, the week was expanded to the entire month of November.
256 10 Permanency in Child Welfare Practice
foster parent adoption where the child is currently placed, such as maintaining the
secure relationship already established; promoting a psychological shift in a sense of
identity, connection, and belonging by making the placement permanent; remaining in
a familiar school, community, and neighborhood; and having a shorter time to perma-
nency (adoption). It is also important to consider the positive and negative changes that
may occur when adoption occurs and the child welfare agency is no longer responsible
for monitoring the case. For example, decision-making shifts from the child welfare
agency (i.e., caseworker) to the adoptive parents, children and families may lose some
of the resources and supports, they no longer have contact with the biological family,
and the parents become financially responsible for the child. This points to the need to
be forthcoming, honest, and prepared throughout this process.
Child welfare professionals considering placement for adoption with a new fam-
ily should be honest and open and assist with a thoughtful transition from foster care
to adoption. Foster and adoptive parents should talk with children about the transi-
tion and use resources available to assist with this process. They should provide all
of the information about the child’s past, current needs, and resources available
during the transition and after the adoption. For all adoptive parents, child welfare
professionals should provide information about expectations and the potential
impact on their current family unit and extended family, the legal steps, access to the
adoption assistance subsidy, federal adoption tax credit, family counseling, and
making decisions about maintaining contact with the biological family.
Guardianship
Guardianship involves the transfer of guardianship for the children from the state
(or tribe) to an individual or couple. This permanency goal may be selected if reuni-
fication and adoption have been ruled out as permanent goals, the children reside
with relatives or foster home caregivers with whom they have formed emotional
attachments, and these caregivers are willing to accept legal responsibility for the
child or children and assume commitment to a permanent relationship that meets
the child’s or children’s needs. The court will typically have to approve and/or order
guardianship as a goal for permanency.
Practice Highlight
Best Interests of the Child
This term refers to the factors that courts consider when deciding what type of
services and actions are needed to best serve a child as well as who should do
them. “Best interests” determinations are made by taking into account the child’s
circumstances as well as the parent or caregiver’s circumstances and capacity to
parent, with the child’s safety and well-being the most important concern.
Some factors considered are as follows:
• The emotional ties and relationships between the child and his or her par-
ents, siblings, family and household members, or other caregivers
• The capacity of the parents to provide a safe home and adequate food,
clothing, and medical care
• The mental and physical health needs of the child
• The mental and physical health of the parents
• The presence of domestic violence in the home
• Child’s wishes
• Maintaining sibling and other close family bonds
• Federal and/or state constitution protections
Even when the child welfare agency is working with the family on reunification, it
may also implement concurrent planning to ensure that permanency is achieved for
the child in as timely a manner as possible and within ASFA guidelines. Concurrent
planning involves identifying and working towards a child’s primary permanency
goal, such as reunification, while simultaneously identifying and working on a sec-
ondary goal, such as adoption or guardianship. This practice, when implemented
correctly, can shorten the time to achieve permanency because progress has already
been made towards the concurrent goal if efforts towards the other goal prove unsuc-
cessful. This provides caseworkers with a structured approach to move children
quickly from foster care to the stability of a safe and continuous family home.
It is important to remember that although the child welfare professional and
agency are responsible for providing and monitoring service participation and the
case, there is also a legal side to permanency planning. When it is determined that
the case plan goal should change, child welfare professionals should consult with
legal counsel about the grounds for doing so based on state laws and policies. The
legal department will make the ultimate decision based on evidence, timing, and
case progression. Legal screenings or legal staffings occur when a petition or motion
needs to be filed (related to case plan goal changes, placement, etc.). The child wel-
fare professional is responsible for documentation regarding services offered and
Achieving Permanency 259
the parent’s progression or lack thereof towards case plan goals. Decisions about
these legal processes are often made in consultation with all parties to the case (e.g.,
guardian ad litem, parents’ attorneys, court appointed special advocate [CASA]).
Achieving Permanency
Permanency must be a priority due to the many negative consequences (e.g., health,
development, behavior disorders, substance abuse, neurological functioning) when
it is not achieved (Fisher et al., 2013). Permanency planning will look different
depending on the child and their family. For example, permanency planning is dif-
ferent for older youth. Planning can vary depending on the number of children in the
family and their ages and the child’s needs. There may be different cultural back-
grounds (e.g., Austin et al., 2020). Difference in the child’s experiences can also
shape planning and options for permanency. For example, some variables that are
considered when considering long-term placement options are the number of chil-
dren in the home, pets, proximity to services (medical and behavioral health), prox-
imity to family, educational needs and preferences, age of caregiver (if a child is
very young), age of child, contact with biological family, and social-emotional
needs of the child. Every child and caregiver is different; however, best practice is
to consider all of the factors and talk to all of the parties about all options to ensure
that permanency is successful. The administrative approach and process to achiev-
ing permanency is similar across age groups; however there are different strategies
to promote permanency among children across age groups.
Practice Highlight:
The Importance of Creating Therapeutic Transition Plans
Libby Fakier, MBA
Over the past 3 ½ years, my family has fostered four sibling sets for periods
ranging from 9 months to 2 years. At the outset of our placements, we created
a therapeutic environment to help children address their trauma resulting from
unpredictable parenting responses, sudden or frequent placement changes,
and a sense of general isolation, insecurity, and helplessness. We created a
stable, structured home with a predictable routine, clear communication, and
plenty of time to adjust to any changes we were told the child would encoun-
ter. In addition, we have partnered with members of our faith community and
paired our children with supporting mentors who invest time in the kids, take
them on outings, act as an additional layer of support, and instill in the child
the belief that they are loved, special, and worthy.
260 10 Permanency in Child Welfare Practice
There are several child- and system-level factors that have been shown to influence
permanency outcomes. With regard to children, age, race, physical and mental
health, and disabilities are strong predictors. For example, older youth are less likely
to achieve permanency compared to younger children (Courtney & Wong, 1996;
Snowden et al., 2008). African American children are less likely to be reunified with
their biological parents than white children (Connell et al., 2006; Romney et al.,
2006). Among older youth, factors such as truancy, running away, and gang mem-
bership negatively influence permanency outcomes (Orsi et al., 2018). Family struc-
ture and experiences, such as single parenthood, poverty, parental mental health,
and substance abuse, have also been shown to play a role in permanency outcomes.
Families experiencing mental health and intimate partner violence have been shown
to have negative permanency outcomes (Risley-Curtiss et al., 2004), and single par-
ents take longer to reunify when compared with married couples (Courtney, 1994).
Some studies have examined the influence of system-level factors such as child
welfare professional turnover as well as the influence of substitute caregivers on
permanency outcomes. For example, higher turnover rates among case managers
have been associated with lower rates of reunification and slower permanency
(Davis et al., 1996; Ryan et al., 2006). A recent study conducted by Katz et al.
(2018) showed that when respite was available for out-of-home caregivers and com-
munication was positive between child welfare professionals and substitute caregiv-
ers, permanency was more likely.
Youth represent a subgroup of children involved in the child welfare system that
may require a different approach when developing and implementing plans for per-
manency. Adolescents are less likely to be adopted than children under the age of 5.
In 2019, 56% of the adoptions were of children under age 5, and only 10% of adop-
tions involved children over the age of 13 (US DHHS, 2020). Youth are also more
likely to spend more time in care, have more placements while in care, and are more
likely to live in congregate care settings. This might be due to systemic issues and
262 10 Permanency in Child Welfare Practice
agency policies that may not fully promote permanency among older youth. This,
however, does not minimize the need for permanency among youth. Research has
found that permanency is critical to youths’ mental well-being (e.g., McGuire et al.,
2018). In fact, youth are in great need for relational and legal permanence through
adoption, guardianship, and/or kinship care. Youth in care will benefit from strong
relationships, including those with peers (Hu et al., 2020).
Older youth are closer to “aging out of care,” meaning many will leave care within
a relatively short period of time and will need the guidance and support of caring
adults to help prepare them for this transition and equip them with skills to care for
themselves independently. In addition, all youth require those long-lasting relation-
ships with family members, caring adults, and peers to rely on when in need. Chapter
11 discusses working with special populations, including older youth in care in more
depth; however, this section will focus on
permanency for older youth in care.
Policy Brief
Several policies focus on promoting
permanency and stability for older youth Fostering Connections Act and
in care, including the Preventing Sex Permanency Among
Trafficking and Strengthening Families Older Youth
Act (PSTSFA) of 2014, the Family First
• Requires Title IV-E agencies to
Prevention Services Act (FFPSA) of
identify and notify all adult rela-
2018, and, most comprehensively, the
tives within 30 days of removal
Fostering Connections to Success and
of their option to become a
Increasing Adoptions Act of 2008
placement resource for a child
(Fostering Connections). Further PSTSFA
limits the use of another planned perma- • Creates a new plan option to
nent living arrangement (APPLA) to provide kinship guardianship
youth age 16 and older, and when used, assistance payments under Title
places certain requirements. IV-E on behalf of children who
There are numerous barriers to achiev- have been in foster care and
ing permanency among youth in care. For have a relative who is taking
example, there are myths about older legal guardianship
youth in care, such as they might be more
• Allows youth who leave foster
likely to have behavioral problems or to
care for kinship guardianship
run away. On a systems level, caseworkers
or adoption after age 16 to
and administrators might have difficulty
receive services under the
in identifying and supporting family-like
Chafee Program
placements, a lack of resources for youth
in care and their providers, and/or a need • Permits states to extend Title
for education and involvement of youth, IV-E assistance to otherwise eli-
staff, and providers about permanency gible youth remaining in foster
and youth in care. care after reaching age 18 and to
In order to increase permanency among youth who at age 16 or older
older youth, agencies should do what they exited foster care to either a kin-
can to involve youth in the permanency ship guardianship or adoption
planning process. The most important and are in school, employed, or
component to consider is involving youth incapable for a medical reason
Achieving Permanency 263
in the permanency planning process. This helps both the caseworker and the youth
with youth bringing ideas to the table while enhancing their self-esteem, self-effi-
cacy, and decision-making skills. Child welfare professionals should prioritize these
conversations with youth early and frequently, as appropriate. Similarly, child wel-
fare professionals should begin exploring options with concurrent plans in place and
expose youth to various options and individuals they already have or can develop
strong, long-lasting relationships with. Caseworkers should allow youth to set their
own permanency agenda, including deciding who is invited to meetings, establish-
ing long- and short-term goals, and determining how they want to participate in
their case and court hearings.
Child welfare professionals can also
Practice Highlight
strengthen reunification services for
youth. Return to family is the preferred Reasons to Adopt a Teen
case plan goal for most children and
• No diapers to change.
youth, and more than half of children in
• They sleep through the night.
care have a case plan goal of family reuni-
• They will move out sooner, but
fication. Therefore, child welfare profes-
can still visit.
sionals can work toward this goal through
• Parents don’t just get a child;
regular parent-child visits, family and
they get a friend.
individual therapy, and providing critical
• They will keep parents up to
services to facilitate family reunification.
date on the latest fashion.
Further, consider that factors leading to
• No more carpools – they can
family reunification related to safety are
drive others places!
often different for older youth than they
• No bottles, formula, or burp
are for young children. Even if reunifica-
rags required.
tion is not possible while youth are in
• They can help around the house.
care, it is possible the youth will return to
• They can learn from parents.
stay with their biological parents after
• They can help to operate the
they leave care. Therefore, it is important
computer and other devices.
to provide services while the child welfare
agency is involved to prepare youth and
biological parents for this.
Legal permanency is important to ensure there is a plan for permanency and that
all of the formal steps are being taken with court proceedings. However, research
shows that relational permanency – connections with caring adults – is paramount
to youth well-being (e.g., Salazar et al., 2018). These relationships with caregivers,
family, peers, and others are often fractured or discontinued when a child enters
care. Child welfare workers can help to establish new and maintain existing rela-
tionships through mentoring programs, reducing placement instability, providing
opportunities to visit family and friends, and communicating with them regularly.
This not only helps with improving youth’s mental health and well-being but also
provides a group of individuals that support the youth and their permanency through
placement, guidance, and relationships.
264 10 Permanency in Child Welfare Practice
Child welfare professionals can also promote relationships with kin and fictive
kin to optimize permanency options and decisions. By promoting communication
and contact with kin, relationships develop further and can become options for
placement, deeper connections, and permanency for youth. One method to seek
out relatives is called Family Finding, where youth work with their caseworker to
identify family members and explore relationships with them. Child welfare pro-
fessionals can also promote guardianship as a permanency option vs. only view-
ing adoption as the optimal permanency option. Many youth would prefer not to
be adopted as a teenager or choose to have less formal arrangements in their
placement.
Systemically, the child welfare system can improve how they establish perma-
nency for youth. For example, child welfare agencies can work toward recruiting
more nonrelative foster and adoptive families for older youth. Older youth may
have different needs and have different skills and qualities to bring to that relation-
ship that should be highlighted. Agencies can specifically recruit a different demo-
graphic or group of foster parents who choose to foster older youth. Further,
educating the workforce and the public about the needs of older youth in foster
care, an opportunity to foster and adopt older youth, and about some of the ways
we have discussed how approaching permanency differs for older youth is a step
toward improving permanency for this subgroup in care. Child welfare agencies
can work toward evaluating policies that impact youth and work closely with per-
sonnel in the court system (e.g., judges, attorneys, CASAs, etc.) to determine best
practices when working with older youth and prioritizing relational and legal
permanency.
Family-Centered Practice
Foster care re-entry refers to the recurrence of child maltreatment after an earlier
episode of out-of-home care that resulted in reunification with biological family.
Federal mandates require that states track and report the percentage of children who
re-enter foster care within 12 months of reunification with their biological families.
Although varying, estimates for foster care re-entry show that 10–30% of children
will come back into contact with the child welfare system within 12 months of
reunification (U.S. DHHS, 2020; Wulczyn et al., 2000 Wulczyn et al., 2020). Risk
for re-entry is greater among infants and older youth (Wulczyn et al., 2020).
There are a number of child, parent, and environmental factors that increase the
risk of a child re-entering foster care following reunification with biological parents.
For example, child’s age (younger children, preteens, and teenagers) and the pres-
ence of a disability and educational, mental health, developmental, or behavioral
problems increase the risk of foster care re-entry as well as parental substance abuse
and mental health conditions (Lee et al., 2012). Further, factors such as receipt of
benefits and placement with relatives were associated with lower risk of re-entry
(Lee et al., 2012).
266 10 Permanency in Child Welfare Practice
Foster care re-entry is unpredictable, and many factors play a role in the likeli-
hood of its occurrence. Foster care re-entry can be extremely traumatic and harmful
for a child (Berrick et al., 1998; Rzepnicki, 1987). There are, however, some things
that child welfare professionals and child welfare agencies can do to reduce the
likelihood of foster care re-entry, such as ensuring proper family assessment, case
planning, and follow-up with families. Professionals can assess for parental readi-
ness and ambivalence about reunification while finding ways to increase engage-
ment and stability. Child welfare agencies can provide intensive services during the
reunification stage to support the transition home and ensure all of the families’
needs are being met.
Practice Highlight
Returning to Foster Care
As a child welfare professional, a big part of the job is helping a child achieve
permanency. While they are in care, they experience a lot of changes and often
feel confused and uncertain about what will happen next. People often think
of permanency as adoption, but permanency is really finding a permanent
home or placement. It is legal permanency – the court orders, but also rela-
tional permanency – the people and the relationships. This could be adoption
with a relative, a foster-adopt family, guardianship with a relative or fictive
kin, or reunification with one’s family of origin. The goal is not just finding a
good permanent placement for the child. It is fostering relationships that will
create the right circumstances for the placement to be permanent. That means
getting the right services in place before an adoption and making sure the
transition home is a healthy one.
One of the hardest things to see when working in child welfare is having a
child come back into foster care after going home after being reunited or hav-
ing an adoption or guardianship not work out. We can’t judge the caregiver’s
decision or choices that caused this to happen, but we see the hurt and disap-
pointment in the child’s eyes. These circumstances often leave a child feeling
shame, blame, hurt, confused, and at fault. There are many reasons this hap-
pens and these feelings often linger. The best we can do is get it right the first
time and be as supportive as possible during the transition. There are going to
be times when we can’t control the circumstances or the hurt. Recognizing the
impact of these events on children is critical, and reassuring them we will
work to make it better does make a difference.
Conclusion
Ensuring timely permanency for all children and families is critical in child welfare.
There are different options for permanency outcomes that vary depending on the
case, the child, and the family. The child welfare professional can promote
Conclusion 267
permanency by understanding the child and their needs and making sure the parents
have access to services to be able to achieve reunification. In cases where reunifica-
tion is not possible and when another option is appropriate for permanency, the
child welfare professional can use various strategies in helping a child and family
prepare for the transition.
Acknowledgments The authors thank Libby Fakier, MBA, for the contribution to Chap. 10.
Discussion Questions
1. What are the two most common permanency outcomes for children in care?
2. What is one federal policy that governs permanency for children in care?
3. What factors are considered in determining the best interests of the child?
4. What are two reasons to adopt a teen from foster care?
5. Under what circumstances should child welfare professionals consider guardian-
ship over adoption?
Suggested Activities
1. Research what your state is doing to promote permanency (reunification and
adoption). Think of 2–3 ways that your state and/or child welfare agency could
work towards better permanency outcomes in general, for youth, and for children
with special needs.
2. Make a list of agencies that recruit and train foster and adoptive parents in your
community. What are some services they provide? How could they improve the
number of children who need a permanent placement?
3. Read the investigative reporting coverage of “The Child Exchange” https://www.
reuters.com/investigates/adoption/#article/part1, and write a reflection paper.
Consider exploring how child welfare can learn from the failures of permanency
in the international adoptions presented in the report and what we need in society
to keep all children safe.
4. Read Austin et al. (2020). Consider the risk and protective factors presented
about Alaska Native/American Indian children and non-native children. Write a
reflection paper exploring how these factors could be considered in determining
permanency for the groups of children.
Austin, A. E., Gottfredson, N. C., Marshall, S. W., Halpern, C. T., Zolotor, A. J.,
Parrish, J. W., & Shanahan, M. E. (2020). Heterogeneity in risk and protection
among Alaska Native/American Indian and non-native children. Prevention
Science, 21(1), 86–97. https://doi.org/10.1007/s11121-019-01052-y (Available:
https://rdcu.be/ccglr).
Additional Resources
Adopt US Kids: https://adoptuskids.org/
Annie E. Casey Foundation: https://www.aecf.org/
Child Welfare Information Gateway, Achieving and Maintaining Permanency:
https://www.childwelfare.gov/topics/permanency/
268 10 Permanency in Child Welfare Practice
Juvenile Law Center, What is “Permanency” and Why should you Care?: https://jlc.
org/news/what-permanency-and-why-should-you-care
Child Welfare Information Gateway, National Adoption Month: https://www.
childwelfare.gov/topics/adoption/nam/
National Center for Youth Law, Promoting Permanency for Teens: A 50 State
Review of Law and Policy: https://youthlaw.org/wp-content/uploads/2018/02/
Promoting-Permanency-for-Teens.pdf
References
Orsi, R., Lee, C., Winokur, M., & Pearson, A. (2018). Who's been served and how? Permanency
outcomes for children and youth involved in child welfare and youth corrections. Youth Violence
and Juvenile Justice, 16(1), 3–17. https://doi.org/10.1177/1541204017721614
Risley-Curtiss, C., Stromwall, L. K., Hunt, D. T., & Teska, J. (2004). Identifying and reducing bar-
riers to reunification for seriously mentally ill parents involved in child welfare cases. Families
in Society, 85(1), 107–118. https://doi.org/10.1606/1044-3894.240
Romney, S. C., Litrownik, A. J., Newton, R. R., & Lau, A. (2006). The relationship between child
disability and living arrangement in child welfare. Child Welfare, 85(6), 965–984.
Ryan, J. P., Garnier, P., Zyphur, M., & Zhai, F. (2006). Investigating the effects of caseworker
characteristics in child welfare. Children and Youth Services Review, 28(9), 993–1006. https://
doi.org/10.1016/j.childyouth.2005.10.013
Rzepnicki, T. L. (1987). Recidivism of foster children returned to their own homes: A review and new
directions for research. Social Service Review, 61(1), 56–70. https://doi.org/10.1086/644418
Salazar, A. M., Jones, K. R., Amemiya, J., Cherry, A., Brown, E. C., Catalano, R. F., & Monahan,
K. C. (2018). Defining and achieving permanency among older youth in foster care. Children
and Youth Services Review, 87, 9–16. https://doi.org/10.1016/j.childyouth.2018.02.006
Snowden, J., Leon, S., & Sieracki, J. (2008). Predictors of children in foster care being adopted:
A classification tree analysis. Children and Youth Services Review, 30(11), 1318–1327. https://
doi.org/10.1016/j.childyouth.2008.03.014
U.S. Department of Health & Human Services (2020). The AFSCARS report. https://www.acf.hhs.
gov/sites/default/files/cb/afcarsreport27.pdf
Wulczyn, F., Hislop, K. B., & Goerge, R. M. (2000). Foster care dynamics 1983–1998. Chapin
Hall Center for Children.
Wulczyn, F., Parolini, A., Schmits, F., Magruder, J., & Webster, D. (2020). Returning to foster
care: Age and other risk factors. Children and Youth Services Review, 116, 105166. https://doi.
org/10.1016/j.childyouth.2020.105166
Chapter 11
Special Populations in Child Welfare
Practice
Introduction
There are a number of groups within child welfare that may require a different
approach or specialized knowledge, training, or experience to work with effec-
tively. One subgroup is children and youth with disabilities involved with the child
welfare system. They may differ greatly when compared to other youth in care.
Assessment, services, and permanency may affect children with physical or other
disabilities as well as children with complex medical needs differently than other
children. Another group that has unique needs are youth aging out or youth who
have transitioned from care and have chosen to participate in extended foster pro-
gramming. They are a subgroup within child welfare that require a special skill set
and who also may receive specialized services and supports as youth in care.
Immigrant and refugee children and families are another unique group who come
in contact with the child welfare system. There are several differences in how child
welfare professionals work with children and families who are refugees or immi-
grants, which can vary based on the state we live it, the culture and nationality of
the family child welfare professionals work with, and the needs of the family. Child
welfare professionals also may find that working with sibling groups requires a
different approach and additional skills. Another group in child welfare that
requires special skills and approach is children who have been involved in human
and sex trafficking. Within any of these groups, there is going to be great variation,
and each child and family should be seen as individuals; yet child welfare profes-
sionals understanding commonalities within a subgroup can facilitate a more effi-
cient and appropriate response.
Children with disabilities are a subset of vulnerable children involved with the child
welfare system. It is estimated that one out of 10 children nationwide and half of the
children in the social service system has a physical, mental, emotional, or develop-
mental disability and that half of the children within our country’s social service
system (Lightfoot et al., 2011). Disabilities are defined as temporary or permanent
physical or intellectual disabilities present at birth or acquired later. It is estimated
that approximately 50 percent of the 50,000 children available for adoption in the
United States have a disability and half of all foster children have developmental
delays (Glidden, 2000). Child welfare professionals are in critical positions to rec-
ognize the signs of developmental delays, to ensure proper referrals for evaluation,
and to help families access related services. It is important for child welfare profes-
sionals to have an understanding of the definitions of such disabilities and how
specific state and federal statutes treat such a disability or condition with regard to
services, case planning, and court proceedings. Child welfare professionals should
be prepared to identify and assess for such conditions and refer and monitor services
to address those challenges. Interactions, such as interviewing, visiting, meeting,
with children with disabilities may also differ, and caseworkers should be adaptable
and flexible to such accommodations. They also could benefit from training on how
to develop working relationships with agencies that provide early intervention and
special education services. Partnering with these agencies and other professionals is
important due to their expertise in assessment for children with specific needs. For
example, children diagnosed with autism spectrum disorders may have symptoms
that are overlapping with trauma symptoms; thus having the ability to differentiate
and develop a treatment plan will require professionals with advanced training (Van
Scoyoc et al., 2018).
Children with disabilities are more likely to experience maltreatment and have
substantiated maltreatment cases than children without a disability. Further, chil-
dren with emotional and behavioral disorders and children with developmental dis-
abilities are more likely than those with other types of disabilities (Jonson-Reid
et al., 2004; Lightfoot et al., 2011). Children with disabilities are more likely to
experience neglect than other types of maltreatment, with neglect being related to
their disability (e.g., withholding medication or necessary device or equipment).
Especially in the cases where there is a child experiencing developmental delays
or disabilities, it is important to understand ways to support children and their fami-
lies at various stages of a case to be able to provide early, appropriate, and consistent
services. (See Chap. 3 for an in-depth discussion of child development; it identified
indicators of developmental delays and disabilities and described how to ensure
proper assessment and service provision.) Services designed for children with dis-
abilities and their families often involve a number of individuals, stages, and a series
of approvals as well as insurance coverage. Services should always be culturally
grounded, trauma-informed, and family-centered. That means that support should
be offered within the context of the family and the community in which they live.
Children and Youth with Disabilities and Special Needs 273
Families (biological and substitute parents) are often a key part in supports and
services designed for children with disabilities.
It is important to consider the impact of a child’s disability on a family through-
out a case. For example, during the investigation stage, parents and families may
experience difficulty in balancing the demands of caring for a child with disabilities.
There are often financial, social, emotional, and physical barriers to optimal care for
a child with disabilities. This may lead to increased stress on the parent and family,
which increases the risk for child maltreatment. Families often report feeling
socially isolated, overburdened, and overwhelmed by the demands associated with
the care and coordination of a child with disabilities. It is also important to note that
disability and its cases are perceived differently among different socioeconomic,
ethnic, racial, and organizational cultures and these groups and systems respond
differently to acceptance and provision of support and services for families caring
for children with disabilities. When a child with disabilities enters foster care, there
may be different plans and provisions for ensuring their safety, permanency, and
well-being. Further, children with disabilities may require specialized placement,
care, and supervision.
Child welfare professionals can help to support biological families and substitute
caregivers by understanding the child’s disability and needs, help to identify
strengths, set realistic expectations for the case plan, support a healthy environment
for the child, and act as a liaison between the foster family and biological family to
ensure both are aware of the care provided and to promote family reunification and
permanency.
It is essential that the child welfare
Practice Highlight
professional integrate multiple service
providers and representatives from vari- The Role of the Child Welfare
ous systems to participate in child and Professional when Working with
family team meetings and communicate Children with Disabilities and
regularly with those parties to ensure their Family
the child’s needs are being met. Child
• Conduct a comprehensive assess-
welfare professionals should be in
ment of the child and family
touch regularly with any speech, occu-
• Identify, coordinate, and monitor
pational, or physical therapists, mental
services for the child and family
health professionals, physical health-
• Identify the child and family’s
care providers, and in-home supports.
strengths and resources
In addition, it is likely the child requires
• Advocate for the child and family
an individual educational plan (IEP)
• Assist families to identify services
and supports at school, which child
and supports in their community
welfare professionals will be required
to be a part. As child welfare profes-
sionals learn more about the child’s disabilities and needs, they are able to respond in
a way that facilitates communication, comfort, and understanding. When interacting
with the child, it is important to understand how they communicate, what they are and
are not able to physically do, and what their daily living looks like. Communicating
and interacting with the child directly shows care, respect, and concern for their
well-being.
274 11 Special Populations in Child Welfare Practice
When children with disabilities who are involved with the child welfare system
are in the home with biological parents or are ready to be reunified with their family,
it is important to promote continuity of care and supports to ensure stability and
permanency for the child. In order to do this, professionals working with the family
should involve the family in treatment, promote family interaction, provide educa-
tion about the child’s needs, increase involvement of extended family and the family
network as appropriate, and help the family in accessing supports in the community.
LGBTQ Youth
Lesbian, gay, bisexual, transgender, queer, or questioning (LGBTQ) youth are over-
represented in the child welfare system. An estimated 15.5% of all child welfare
system involved youth ages 11 or older identified as lesbian, gay, or bisexual
LGBTQ Youth 275
(Dettlaff et al., 2018). Lesbian and bisexual females as well as LGB youth of color
are overrepresented in the child welfare system. An analysis of a nationally repre-
sentative sample of children and youth found LGBTQ youth are almost 2.5 times
likely as their heterosexual peers to be in foster care and are overrepresented in
receiving child welfare services (Fish et al., 2019). One study of children and youth
in foster care in Los Angeles found almost one-fifth (10%) identify as LGBTQ
(Wilson et al., 2014).
The reasons that LGBTQ youth enter the child welfare system are varied, yet
most of the reasons are similar to the reasons their heterosexual and cisgender peers
become involved in the child welfare system. The sexual orientation, gender iden-
tity, or gender expression of LGBTQ youth may be one of the reasons they entered
care. One study found more than two in five LGBTQ youth (44%) attributed their
sexual orientation or gender identity as being related to the reason they were placed
in out-of-home care (Ryan et al., 2009). These youth could have been maltreated by
family due to the youth’s identity or orientation by either being rejected or physi-
cally abused. The youth may have run away from their homes due to safety concerns.
Within the child welfare system, LGBTQ youth may experience problems with
permanency and continued violence. LGBTQ youth have been found to have lower
rates of permanency. LGBTQ youth experience have been found to have more
movement among placements (Wilson et al., 2014). LGBTQ youth are more likely
than their heterosexual peers to age out of the child welfare system (Courtney et al.,
2010). There are higher rates of LGBTQ youth running away from placements.
Many LGBTQ experience verbal harassment or physical violence when they are in
foster care.
In many regards working with LGBTQ youth is like working with any other
youth involved with the child welfare system. Their needs for safety, permanency,
and well-being are the same as other youths’ needs. However, their experiences as
an LGBTQ youth may also have created circumstances different than their hetero-
sexual peers in foster care (e.g., reasons for entering care, trauma due to abuse
related to being LGBTQ). They may be facing homophobia and heterosexism and
dealing with issues related to coming out. LGBTQ youth should be accepted for
who they are, and they should be supported in their self-expression. There have been
innovated initiatives such as the RISE Care Coordination Team that specifically
integrate LGBTQ-specific education and support strategies to assist youth in care
(Lorthridge et al., 2018). The Child Welfare League of America has practice recom-
mendations for serving LGBT youth in out-of-home care which encourages child
welfare agencies to adopt nondiscrimination policies and make sure to have proto-
cols that address the needs of LGBT youth (Wilber et al., 2006).
Child welfare professionals have the obligation to understand how best to serve
LGBTQ youth. This begins by adopting a stance where discrimination of any type,
including homophobia and heterosexism, is not tolerated. LGBTQ youth notice
when adults in their lives either use or do not address homophobic statements or
name-calling. It is important for child welfare professionals to create a safe space
for LGBTQ youth and communicate that they are affirming of people of all sexual
orientations, gender identities, and gender expressions. To communicate this, child
276 11 Special Populations in Child Welfare Practice
welfare professionals may display “hate-free zones” or signs that denote a safe
space such as rainbow flags in their workspace. More importantly, child welfare
professionals can signal that they are accepting by using inclusive language and not
making assumptions. For example, when asking about romantic relationships, use
gender-neutral language and do not assume that the relationship is heterosexual.
Child welfare professionals can ask “are you dating someone?” rather than “do you
have a boyfriend/girlfriend?” It is important that child welfare professionals use the
youth’s requested name and pronouns, even when these may be different than what
parents or others have used. When working with LGBTQ youth, child wel-
fare professionals should refer to services that serving people from diverse sexual
orientations and gender identities. Some LGBTQ youth may wish for services
where they can explore their sexual orientation, gender identify, and gender expres-
sion. This could be in school with a gay-straight alliance group, a community center
for LGBTQ people, or a therapist. It is important for child welfare professionals to
be able to identify these appropriate resources. Above all, conversation therapy or
any other intervention that seeks to change someone’s sexual orientation or gender
identity should never be used, as these interventions have been found to be extremely
harmful (SAMHSA, 2015).
Research Brief
Pregnant and Parenting Foster Youth
Justin S. Harty, MSW, LCSW
Youth in foster care often have life experiences that increase the likelihood of
them becoming pregnant (or for males getting a female pregnant). Furthermore,
young parenthood among youth in foster care is difficult and may lead to
adverse outcomes and conditions that make their transition to adulthood
difficult.
Research has found several factors associated with early pregnancy among
foster youth. Risk factors increasing the likelihood of early pregnancy among
foster youth include being maltreated, experiencing trauma, early sexual
intercourse, running away from placement, and low social supports. Sexual
health education, family planning education, access to contraception, and
having social connections with adults are some protective factors associated
with lower probabilities of early pregnancy among this population.
The stress and struggles of parenting while in foster care are compounded
by difficulties that foster youth in general experience such as victimization,
behavioral problems, mental health issues, low educational attainment,
employment difficulties, and housing instability. These added stressors may
explain risks associated with early parenthood among youth in care such as
lower educational attainment, decreased employment, homelessness,
increased reliance on public assistance, and increased risk for maltreatment
and child welfare involvement of their children.
Youth Aging Out/Transition-Age Youth 277
Early pregnancy and parenthood among foster care youth are further com-
plicated by three concurrent transitions they must face as they reach the age of
majority. First, these youth are approaching an age where they must exit the
foster care system and lose related care and support. Second, these youth must
prepare for a transition to adulthood at an early age and without the prepared-
ness and supports their non-foster care peers often have. Third, they have the
added stressor of being a young parent, often without the support, preparation,
and resources to be the kind of parent they desire to be.
There are strategies that child welfare practitioners can use to help prepare
and support pregnant and parenting foster youth for young parenthood,
including the following:
• Understanding the risk and protective factors associated with early preg-
nancy and parenthood and target prevention and services accordingly
• Knowing that not all pregnancies are unintentional and talking to youth
about their desire to become pregnant as well as their reproductive rights
• For pregnancies that do not lead to childbirth, talking to parents about child
loss and monitoring how the loss of a child may affect youth
• Talking to young parents about pre-/postnatal health, pediatric child health,
and safe and appropriate childcare
• Discussing services and supports for youth designed to increase parenting
skills, knowledge, and resources (including extended foster care if
available)
• Understanding how young parenthood may affect youths’ ability to meet
requirements of extended foster care (if available)
• Connecting youth with financial, emotional, mental health, social, and par-
enting support that will help improve parent- and child-related outcomes
• Allowing youth to participate in normative activities that will help them
develop as young parents
• Considering that the needs of fathers in care differ from mothers in care
and tailor services for fathers appropriately
Nationally, there are an estimated 400,000 children in the foster care system as a
result of child maltreatment, with 28% between the ages of 12 and 18 (US DHHS,
2020). In the United States each year, it is estimated that about 20,000 youth “age
out” of the foster care system when they are no longer eligible for services because
of their age or reach the age of majority and decide to leave care. Youth transitioning
into adulthood from the foster care system experience significant difficulties in
adjusting to independent living. They also have overall poorer outcomes related to
psychosocial adjustment, physical and mental health, financial stability, and early
278 11 Special Populations in Child Welfare Practice
Research Brief
The Risk of Suicidal Behavior for Transition-Age Youth in Foster Care
Colleen Cary Katz, PhD, LCSW
Youth who are preparing to emancipate from foster care are more likely than
their peers in the general population to report suicidal ideation and attempt
(Courtney et al., 2014). In a recent study of youth emancipating from care in
California, over 40% of the participating youth reported having contemplated
suicide and 24% reported having attempted suicide when they were asked at
age 17 (Courtney et al., 2014). Rates appear to be even higher for female-
identified participants, with 51% reporting past ideation and 30% reporting at
least one past suicide attempt. These rates are alarming, especially in light of
the fact that mental health service utilization tends to drop as youth formally
emancipate from the system (Brown et al., 2015; Butterworth et al., 2017).
High rates of suicidal behavior are likely a result of interacting risk factors
present in the lives of these youth. First, nearly all youth in the foster care sys-
tem have a history of child maltreatment (U.S. DHHS, 2020), with many
reporting more than one form (Havlicek, 2014; Katz et al., 2017). Youth who
have a history of child maltreatment are known to be at enhanced risk for sui-
cidal behavior, especially those youth with experiences of sexual maltreatment
280 11 Special Populations in Child Welfare Practice
(Norman et al., 2012; Ullman & Najdowski, 2009). This finding may relate to
the high rates of ideation and attempt in girls, as they are more likely than boys
to report past sexual maltreatment (Courtney et al., 2014). Second, relatedly,
studies have shown that one third to one half of all youth preparing to emanci-
pate from care have a mental health or behavioral health disorder, with major
depression and substance abuse being two of the most common (McMillen
et al., 2005; Courtney et al., 2016). Mental illness is the most robust predictor
of suicidal behavior in the general population, with both depressive disorders
and substance abuse disorders placing youth at particularly heightened risk
(Cash & Bridge, 2009). Third, the transition from foster care is known to be
extremely stressful, particularly if youth have inadequate social support to call
upon when challenges arise (Iglehart & Becerra, 2002; Cunningham & Diversi,
2013; Samuels, 2008). Both stress and lack of social support are known risk
factors for suicidal behavior (Zhang et al., 2012; Kleinman & Liu, 2013).
Despite these known risks, most youth who are preparing to transition
from foster care are not routinely or systematically assessed for mental illness
and suicidal behavior. While some youth may be known to child welfare staff
as high risk, suicidal behavior in others may go undetected (especially when
youth are high-functioning in other areas of their lives). Frontline child wel-
fare caseworkers and independent living program staff members can access
evidence-supported assessment tools that could enable the timely detection of
suicidal behavior in the youth they are serving. Tools such as the Columbia
Suicide Severity Rating Scale (Posner et al., 2011), the Suicide Behaviors
Questionnaire-Revised (Osman et al., 2001), and the Adolescent Suicide
Questionnaire (Horowitz et al., 2012) are some of the most appropriate assess-
ment tools for use with youth preparing to emancipate from care. Child wel-
fare professionals can save lives by referring these youth to appropriate mental
health treatment once risk for suicidal behavior has been detected.
There are a number of ways that child welfare professionals can assist young people
with the transition into adulthood. First, it is critical that they help youth to establish
and build supportive relationships and connections with caring adults, family, and
Youth Aging Out/Transition-Age Youth 281
friends. When youth experience the grief and loss of being separated from their
family, friends, and community, many have not had the opportunity to develop the
social skills necessary that comes with safety and stability. A child welfare profes-
sional can ask youth to identify one reliable, caring adult in their life such as a
teacher, coach, foster parent, or another person and help them make that connection
through support and opportunities for connection. Many youth will benefit from a
mentor, extra time with a family member, joining a group or team, or being involved
with CASA or Big Brothers, Big Sisters. Many youth will return to their biological
families upon their 18th birthday, so it is important to explore ways that youth can
improve family relationships with the support of therapy or extended visitation
while they are still in care. Case managers can have conversations about romantic
relationships and have discussions about healthy relationships, sex, and plans for
the future. Some youth transitioning out of foster care may be parenting, and the
needs of the young family should be taken into consideration (Eastman et al., 2017).
Many young people struggle with managing money as they transition into adult-
hood and face challenges related to making ends meet, paying bills, and accessing
financial support. Child welfare professionals can refer youth to programming that
offers firsthand experience along with instruction on how to save, balance a check-
ing account, invest, and make good choices with money. They can also use moments
in conversations to talk about smart shopping, paying bills, and what credit is, estab-
lishing credit, and using credit. Additionally, child welfare professionals can help
youth open bank accounts before they age out and help them to develop a budget in
real time and when planning for the future.
Postsecondary education and training promote social mobility, especially for
many marginalized populations and vulnerable groups. There are a number of finan-
cial, academic, and social supports available for youth to attend postsecondary edu-
cational programs; however, many youth face barriers while in high school related
to being adequately prepared and meeting the institutional criteria (e.g., testing,
grade point averages, application fees, etc.) as well as submitting materials on time.
In the past two decades, several federal laws have focused on supporting older
foster youth in their transition to adulthood and creating opportunities to access
postsecondary education, training, and employment. The most comprehensive leg-
islation, first passed in 1999 and amended several times since, is the Foster Care
Independence Act (FCIA). The FCIA allocates $140 million per year to states to
offer independent living skills to youth in care. FCIA was amended in 2001 to create
a separate program that funds up to $5000 per year in the form of education and
training vouchers (ETV) for postsecondary education and training. Although states
have discretion with age limits, youth who were in care on or after their 16th birth-
day can receive an ETV up to the age of 23 (and now up to age 26 under a 2018
federal law). Additionally, almost half of US states offer some form of a tuition and
fee waiver program for postsecondary education and training for youth formerly in
foster care (Hernandez et al., 2017); however, very little is known about waiver
utilization among students across states or the impact of tuition and fee waivers on
postsecondary education and employment outcomes. The Fostering Connections to
Success and Increasing Adoptions Act (2008) was a monumental law that provides
282 11 Special Populations in Child Welfare Practice
federal reimbursements for states to extend the foster care age limit beyond age 18
and up to the age of 21.
Child welfare professionals can connect youth with educational and vocational
opportunities by ensuring they are adequately prepared, aware of their options, and
provide the space for them to make decisions before and after high school. Specifically,
child welfare professionals can talk with youth about their goals, interests, and talents
and present them with options that might be a good fit. They can work with youth to
organize documents and other materials they might need for applications and inter-
views (e.g., identification, school records and transcripts, application fees, etc.) and
connect youth with a wide array of individuals who can give information or mentor
them while also showing them their options through campus visits, talking to counsel-
ors, admissions, and financial aid offices. Further, child welfare professionals can
provide youth with information about financial aid options. Many youth do not pursue
postsecondary education and training because they think they cannot afford it; how-
ever, if done responsibly they can access a wide variety of financial aid through schol-
arships, waivers, student loans, and other programs. Finally, child welfare professionals
must begin the discussion about the importance of education and employment early
and create a norm of attending college or obtaining a certificate. In addition, when
youth make the decision that is right for them, support them, check in on them, and
provide guidance in accessing supports and community while they are enrolled.
Related, youth should be aware of what employment opportunities are available to
them during and after high school. Research shows that youth who have early employ-
ment and internship opportunities have better economic and social outcomes
(Dworsky, 2005; Goerge et al., 2002; Stewart et al., 2014). After high school, many
youth struggle to find part-time and full-time employment and often earn lower wages
than young people who haven’t experienced foster care. Child welfare professionals
can play a role in promoting employment by helping them to explore different job
options, career paths, and what the requirements might be (degrees, licensures, expe-
rience, etc.) and accompanying them to job fairs. Child welfare professionals can sit
down and help them develop a resume and cover letter and help them identify outlets
to find jobs. They can give youth opportunities to gain experience through intern-
ships, volunteering, and job shadowing. Finally, child welfare professionals can find
ways to include youth in networking events or opportunities to meet potential
employers.
Obtaining safe and stable housing during the transition to adulthood is particu-
larly challenging for many youth in care. While many young people who have not
experienced foster care stay in their parents’ home well after the age of 18, many
youth in care do not have that option. They struggle with the costs of education,
employment, and housing expenses, without experiencing short- and long-term
homelessness after leaving care. Funding for housing is sometimes available
through federal and state funds (e.g., Section 8, public housing, etc.) and child wel-
fare funds (i.e., Chafee, ETV); however, there are often restrictions, regulations, and
other issues that create barriers for youth formerly in care to access these benefits
and supports. As a child welfare professional, we can ensure that housing is a criti-
cal part of the transition plan developed with youth and ensure all applications and
Youth Aging Out/Transition-Age Youth 283
outlets for housing supports are in place early and the youth is aware of what these
options are for them. Child welfare professionals can spend time identifying safe
and affordable housing with youth and discussing their responsibilities as a renter
(e.g., rent, repairs, rules, etc.). Also, workers can help youth to identify a plan should
they need assistance or need alternate housing arrangements in case of an emer-
gency. They can serve as a safety net and help youth address barriers in obtaining
stable and safe housing.
Youth aging out of foster care are at a greater risk for health and mental health
issues (Courtney et al., 2011). Some receive regular treatment and care for chronic
illnesses prior to leaving care, and their coverage and services may change when
they turn 18. Child welfare professionals can support youth in ensuring a smooth
transition with physical and mental health coverage, services, and supports prior to
leaving care. This includes ensuring appointments, providers, and prescriptions are
in order. While in care, youth should be educated and supported in engaging in a
healthy diet and exercise, and child welfare professionals and caregivers can have
discussions about mental and physical health and well-being. Further, child welfare
professionals can help with gathering medical records, lists of providers, and insur-
ance options and discuss managing health and well-being as an adult.
Youth in care are at a developmental phase where they are exploring their own
identity and establishing a sense of self. With their experiences of foster care, it is
common for them to have questions about their family, their identity, and their
desire to understand the meaning of family and their background. There are ways to
support healthy identity development for youth, such as helping them create a life-
book or account of their family, personal history, key events, and photos; supporting
them in their efforts to seek out culture and spirituality through activities, discus-
sions, and experiences; and helping them to collect and safely organize their belong-
ings and important documents.
Adolescents in foster care may have a different experience as they transition into
adulthood than young people who have not been in care. As child welfare profes-
sionals, we are in a position to be a support, provide guidance, ensure a healthy
transition through programs, provide information, and be available to youth during
this process. It is also our responsibility to assist youth with developing a transition
plan that will fit their needs and help them achieve independence and stability.
(continued)
284 11 Special Populations in Child Welfare Practice
1
All names and other personal identifiers in cases and examples throughout this book have
been changed to protect privacy and confidentiality.
Immigrant and Refugee Children and Families 285
Immigrants are a diverse group that includes foreign-born children and adults, as
well as second-generation children and adults. All individuals and families have
different stories related to their immigration journey. A relatively small proportion
of immigrant and refugee families come into contact with the child welfare system.
An analysis of the National Survey of Children and Adolescent Well-Being data
found 8.6% of children reported to child protective services lived with a foreign-
born parent and 82.5% of these children were born in the United States (Dettlaff &
Earner, 2012). Approximately two-thirds (67.2%) of these children were Hispanic.
Children of immigrants may enter the child welfare system when their parents are
detained or deported. Immigrants with undocumented legal status may face signifi-
cant challenges in accessing services to care for their children (Finno-
Valasquez, 2014).
When immigrant and refugee families become involved in the child welfare sys-
tem, it is important to recognize how their status and experiences as immigrants and
refugees in the United States play a role in their case and service provision.
Immigrant and refugee families may share similar and very different experiences
than other families involved with the child welfare system based on their experi-
ences of trauma, interaction with various law enforcement agencies and systems,
potential language and cultural differences, and unfamiliarity with the structure of
systems in the United States. It may also be influenced by racism and discrimination
due to their race/ethnicity and/or immigration status in the United States.
There is a need to better understand the different experiences among immigrant
and refugee families. Currently, research seeks to deepen the knowledge about risk
and protective factors in different immigrant families. For example, recent research
examining mothers born in Mexico
who were raising their children in the
United States found that mothers’ Practice Tip
depressive symptoms and economic
Potential Questions to Ask Immigrant
hardship uniquely predicted increased
Parents About Their Family
parenting stress and their romantic
relationship quality decreased parent- • Tell me about your life as a child –
ing stress and that these influenced what positive things do you remem-
their engagement in harsh parenting ber? What was difficult?
practices (Mortensen & Barnett, 2015). • How was your journey to this
Given the growing number of immi- country?
grant children and families in the • What do hope for your children?
United States, it is important for child What dreams do you have for them?
welfare professionals to be prepared to • What is your relationship with your
apply existing elements of family-cen- children? Your parents?
tered, strengths-based, and trauma- Extended family?
informed practice in child welfare to • What makes your children happy?
working with immigrant families. This • What can I do to help you and
includes conducting sound and your family?
286 11 Special Populations in Child Welfare Practice
Practice Highlight
Interviewing Immigrant Families in Child Welfare Investigations
Elizabet Bonilla Escobar, MSW
The child welfare field is filled with a number of challenges. Anytime a new
investigation comes in, families become uncomfortable and at times resistant
to cooperate due to fear, frustration, anger, and many other reasons. When it
comes to immigrant families in the United States, the feeling of fear, in par-
ticular, is often prevalent. A lack of knowledge and a perceived lack of power
are the biggest contributors to such fear. Being faced with a child abuse or
neglect investigation is preoccupying in any case, but for immigrant families,
that feeling intensifies. Immigrant families often share stories about their
upbringings and the way in which they were disciplined as children. Those
stories may include details of actions that are deemed as “normal” in the fam-
ily’s culture, but that are considered abuse in the United States.
There was one occasion when a new investigation came in due to allega-
tions that an 8-year-old child had gotten hit with a belt on the thighs and had
received bruises as result. When first meeting with the family, who was origi-
nally from Mexico, the father indicated the following: “In Mexico, we used to
get pulled by the hair, dragged around, and get hit with everything from shoes,
chords, irons, and other things when we misbehaved.” He added, “I have
never done those things to my child… I have hit him with a belt when he talks
back, but that’s just discipline.” This father’s explanation was honest and
direct. It’s important as a child welfare worker to listen and validate the expe-
riences of those who we interview. Once that’s been done, the challenge lies
in explaining that what may be within the “norm” in other cultures is consid-
ered abuse in the United States. The best way to do that, in my experience, is
by avoiding being “preachy” and taking an educational approach. I let the
parent know that I understand his/her perspective. However, I also add that
there are rules and regulations that must be followed when residing in the
United States and the state we live in and state that the regulations are there
for the protection of all children. Parents often respond well when I explain
that the goal of my work is to ensure that their children are safe.
At times, depending on the allegation (s) and the facts of the case, the alle-
gations still need to be indicated. When this is the case, parents are often
upset. While I cannot change the way they feel, I do find that when I work to
build a relationship in which I take the time to listen and to answer any ques-
tions the parents may have, they appreciate it. Even when I have indicated
reports before, families have thanked me at the conclusion of an investigation.
I think that they come to understand that there is a protocol that I must adhere
to, and they appreciate that I inform them as much as possible of why each
step and decision must take place.
Overall, I think one of the most valuable lessons I’ve learned as a child
protection specialist is that it’s of utmost importance to be willing to listen and
educate the families we work with while holding a nonjudgmental attitude.
288 11 Special Populations in Child Welfare Practice
There is no doubt that sibling relationships are important in one’s development and
well-being throughout the lifespan. Sibling relationships can provide support, sta-
bility, and joy. Research shows that siblings placed together can increase the chance
of reunification and other types of permanency (Jones, 2016, Akin, 2011) and expe-
rience more placement stability. Siblings placed together also experience fewer
externalizing behaviors (Wojciak et al., 2013) and improved mental health (Jones,
2016) and school performance (Hegar & Rosenthal, 2011). Despite the known ben-
efits of sibling relationships, it is not always possible for them to be placed together
in out-of-home care. There are a number of barriers that can exist, such as siblings
having different needs, difficulty in accommodating a large sibling group, differ-
ence in age, and entering care at different times. It is estimated at least one-third of
children placed in care will be separated from at least one of their siblings while in
foster care (Shlonsky et al., 2003).
Child welfare systems should make every effort to enact policies that support
siblings staying together in placement. Systems can ensure that child welfare staff
have adequate training about sibling placement and relationship promotion, recruit
foster caregivers willing to foster sibling groups, and have events that promote sib-
ling contact. Child welfare professionals should make every effort to place children
together in the same setting when they are initially placed and when permanency
options are explored later in the case. Assessment throughout the case is important
as information may come at different times. Child welfare professionals should ask
questions about who is considered a sibling and possible caregivers (e.g., relatives,
teaches, other kin). In these cases, it is extremely important and often mandated that
child welfare professionals go above and beyond to ensure siblings have regular in-
person visits and regular contact via phone or video chat. Child welfare profession-
als should discuss the siblings’ preferences for maintaining contact and visits. If
children are placed apart, child welfare professionals can ensure that their respec-
tive placements have contact information to allow for phone calls and video chats
and encourage visits, as appropriate. Child welfare professionals can arrange for
sibling therapy, clinical support during visitation, and offer extracurricular activi-
ties, joint outings, or camp that both can participate in together. If siblings cannot be
placed together, they could be placed in close proximity or in the same school dis-
trict or school. Sibling relationships should be prioritized in child welfare, and those
professionals and caregivers working with youth should ensure that they have opti-
mal and appropriate contact and support.
Human trafficking has been referred to as “modern-day slavery.” Through the use
coercion, deception, fraud, threat, and force, traffickers exploit people and deprive
them of their rights and freedoms. It is “involuntary servitude” that includes both
Human and Sex Trafficking 289
forced labor and sexual exploitation. Labor trafficking includes having a person
work against their will in any number of settings and types of work (e.g., service
industry, manufacturing, housekeeping, agriculture, domestic servitude). It includes
debt bondage where a person pledges their personal services to another person and
the value of those services are not applied towards the debt or the length and nature
of the services are not limited and defined. Sexual exploration includes forcing a
person into sexual acts where there is financial gain for someone, such as prostitu-
tion or pornography. Sex trafficking includes the acts of recruiting, harboring, trans-
porting, obtaining, patronizing, and soliciting a person for the purposes of any
commercial sex act. Human trafficking is a multi-billion-dollar “industry” that
exploits children and adults from the United States and other countries. While peo-
ple who have been trafficked should not be punished for having been trafficking, it
is an ongoing concern that survivors of trafficking are involved with the justice
system because of events they did due to their circumstances of being trafficked
(Marsh, 2019).
Annual estimates are that over 100,000 children are sex trafficked domestically
in the United States and up to 325,000 more children are at risk of being trafficked
(Estes & Weiner, 2001). Sex trafficking of children is also often referred to as the
commercial sexual exploitation of children. Research has identified multiple risk
factors for commercial sexual exploitation of children, although there is more work
that needs to be done, especially to understand how to predict risk for sex traffick-
ing (Panlilio et al., 2019). Risk factors include having experienced child maltreat-
ment, having been involved in the child welfare or juvenile justice system,
previously run away from home, homelessness, and identifying as LGBTQ
(National Resource Council, 2013). Being in out-of-home care is a known risk fac-
tors for human trafficking. It is estimated between 50% and 90% of children who
were involved in sex trafficking had a history of being involved in the child welfare
system (ACF, 2013).
Traffickers are known to target youth in care because of their trauma history and
their weaker social connections. They may lure youth away from their placements.
Or they prey upon those who run away from placements (Gibbs et al., 2018).
Traffickers do not just violently kidnap youth; they use a range of behaviors to build
trust and convince youth to come with them. They may shower them with affection
initially and promise to provide for their basic needs. Youth may see the trafficker as
a romantic partner and not realize they are being manipulated into trafficking.
Traffickers also use drugs and violence to continue to control youth they are
trafficking.
The child welfare system is involved in the response to human trafficking and the
commercial sexual exploitation of children (CSEC; Gibbs, et al., 2018). In several
states commercial exploitation is a specific reportable child abuse offense (Bounds
et al., 2015). Much of the child welfare system involvement with trafficking is in
dealing with the aftermath. Many states have included trafficking of children as a
form of child maltreatment regardless if the perpetrator is a parent or caregiver.
Child welfare agencies have collaborated with systems to provide services to
290 11 Special Populations in Child Welfare Practice
children and youth who were trafficked. Children and youth who were sex trafficked
and engaged in pornography are recognized as victims and not arrested or prose-
cuted. There are “safe harbor” laws in many states that ensure that children who
were trafficked are served by the child welfare system and not the juvenile justice
system. Special services including specific housing are often required due to the
nature of trafficking. Youth may run away from placement to return to those who
were trafficking them. In providing housing for youth who have been trafficked, it
is important to consider their wishes and needs (Dierkhising et al., 2020). It is
imperative to understand that youth may not wish to disclose that they were involved
in commercial sexual exploitation (Lavoie et al., 2019). They may not perceive
themselves as victims and may not wish to be removed from those who were traf-
ficking them.
Those working with children and youth who were trafficked must understand the
nature of trafficking. Specialized training on understanding trafficking and working
with youth who have been trafficked is available, and child welfare workers should
participate in the trainings. Identification of trafficking is important as youth may
not necessarily conceptualize the nature of what they experienced as trafficking.
There are multiple screening tools available that can be used by agencies. Likewise,
child welfare workers can be trained to recognized signs of trafficking. For example,
the presence of an older boyfriend who is controlling, youth’s loyalty to the traf-
ficker, a youth working long hours, or a youth living with their employer or many
other people (Center for the Human Rights for Children & International Organization
for Adolescents, 2011). Awareness about trafficking is necessary as is knowing how
to work with those who have experienced trafficking.
While in many regards working with children and youth who have been traf-
ficked is like working with children and youth who have experienced other trau-
mas, there is a uniqueness to trafficking (Bounds et al., 2015). (See Chap. 5 for
information on trauma-informed care). Those who have been trafficked have expe-
rienced trauma and may react in a wide variety of ways. The range of reactions may
be from rage and aggression to withdrawn and dissociated. Children and youth who
have been trafficked may strongly seek their independence and find programs and
services as restrictive. While they were being trafficked, youth may have felt more
freedoms to engage in behaviors that are restricted in care (e.g., drink alcohol, do
drugs, have sex). To address youth feeling the lack of control, engaging the youth
in the case plan and empowering them to make decisions impacting their life can be
helpful. Additionally, having more flexibility in how services are provided may be
helpful. Building trust and rapport with youth who had been trafficked is important
and can take time. Youth who have been trafficked may have a difficult time trust-
ing someone and may not feel safe (Hurst, 2019). They may have had negative
experiences with systems and authorities that contribute to their distrust. Their
focus on safety and survival may result in behaviors and attitudes perceived as chal-
lenging. They may engage in risky behaviors or self-harm. Youth who have been
trafficked may have health problems and experience delays in their development.
Many youth who have been trafficked have had disruptions in their education.
Human and Sex Trafficking 291
Conclusion
Acknowledgments The authors thank Justin S. Harty, MSW, LCSW; Colleen Cary Katz, PhD,
LCSW; Kizzy Lopez, EdD; Elizabet Bonilla Escobar, MSW; and Carly B. Dierkhising, PhD, for
their contributions to in this chapter.
Discussion Questions
1. What are two ways to improve permanency among children with disabilities who
are involved in the child welfare system?
2. How can child welfare professionals support pregnant and parenting youth in
foster care?
3. What are strategies that child welfare professionals can use to support youth in
their transition into adulthood and independence?
4. What are some ways that the child welfare system can foster best practices in
supporting immigrant families?
5. How do human and sex trafficking intersect with the child welfare system?
Suggested Activities
1. Listen to the stories of youth transitioning out of foster care. Visit the Digital
Stories of youth involved with Florida Youth SHINE: https://www.floridayouth-
shine.org/digital-stories. Discuss with others these youths’ experiences. Reflect
about the importance of child welfare professionals and other adults in their lives
in shaping the experiences of youth.
2. Visit The Center on Immigration and Child Welfare’s website (https://cimmcw.
org/), and review current events in the news. Write a brief paper on one of the
events. Reflect on to what extent the child welfare system (or other systems)
addressed the safety, permanency, and well-being of immigrant children and
families.
3. Watch the Video: “Youth Voices: Life after Foster Care” https://www.davetho-
masfoundation.org/library/video-youth-voices-life-after-foster-care-full-length/.
Reflect on some of the similarities and differences between your experiences and
those of the youth during the transition to adulthood. Consider what types of
supports are necessary during this process.
4. Read Eastman et al. (2019), and discuss with others the similarities and differ-
ences between pregnant and parenting youth in foster care and (1) youth in care
who do not have children, (2) youth without foster care experience who may be
parenting, and (3) youth without foster care experience who are not parenting.
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adolescence.2011.10.003
Chapter 12
Supervision and Professional Development
in Child Welfare
Introduction
To best serve children and families, child welfare professionals must be committed
to accepting feedback and assistance as well as learning throughout their career.
Child welfare agencies are structured to ensure that feedback, assistance, and learn-
ing opportunities are available for child welfare professionals. A large way in which
this occurs is having child welfare professionals report to supervisors who oversee
the cases and assist the child welfare professionals on their team. Child welfare
professionals should take an active role in their supervision. Supervision is not
something that is given to them; rather, it is a process in which they are engaged.
Child welfare professionals should be committed to using supervision as a tool to
improve how they work with children and families.
Learning occurs within supervision, but it extends beyond to professional devel-
opment which broadly encompasses various learning opportunities that improve the
skills and abilities to perform within their positions. While some professional devel-
opment trainings may be required of child welfare professionals by a child welfare
agency or certification, it also includes activities that child welfare professionals
undertake to improve their ability to perform in the position. Taking classes, attend-
ing webinars, and reading books and articles are all forms of professional develop-
ment. The topics of professional development are quite varied; they can be technical
about a new protocol or broader and focus on something like self-care or safety.
Child welfare professionals should actively participate in their professional devel-
opment to ensure that they are effective in their work as well as the work brings
meaning to their lives.
Supervision in child welfare practice involves the everyday practice that supervisors
engage in that involve assigning, monitoring, and closing cases that they or their unit
are responsible for. Supervision also includes the regular communication, support,
and feedback that supervisors provide for their supervisees or caseworkers.
Supervisors also serve as the liaison between the child welfare agency and the sys-
tems they work for and alongside (e.g., judicial, educational, mental health and
behavioral, healthcare) and ensure the implementation of policies in the field. These
policies and practices must be communicated effectively and timely with child wel-
fare professionals working in the field. Supervisors hold an important role in decision-
making and are ultimately responsible for the decisions and actions of the staff they
supervise. Therefore, in addition to the case management and administrative role that
supervisors have, they are also responsible for ensuring that departmental and perma-
nency goals are reached and their staff are adhering to proper conduct in the field,
following policies and protocols, and providing the best service to the children and
families they interact with. Other administrative supervision includes a focus on job
performance and how it relates to the agency’s mission. For example, supervisors in
child welfare establish performance objectives, measure and monitor work perfor-
mance, track required client contacts and other mandates, and enforce discipline.
Supervisors act as supporters, case consultants, teachers, advocates, and experi-
enced colleagues. They provide emotional support to reduce barriers in practice while
helping the staff they supervise explore their role in child welfare practice. They often
assist in resolving conflict and help to foster self-awareness and empathy. As case con-
sultants, they offer advice and leadership in difficult and routine situations and how to
implement practice effectively and intervene appropriately in cases as needed.
Supervisors are typically more experienced than the individuals they supervise and can
offer their expertise, knowledge, and wisdom from their time working in the field. They
can share resources and advice about professional development, models of practice,
and intervention techniques. Supervisors are charged with ongoing training regarding
policies, assessing staff knowledge and skills, providing an orientation in practice to
the agency’s policies and procedures, and helping to develop a plan for ongoing profes-
sional development. Supervisors are often in positions to advocate for the needs of their
staff so they can better serve their communities. Supervisors can support child welfare
professionals by initiating policy changes and sharing feedback about policies and pro-
cedures to improve systems. They listen and act on staff concerns and issues and create
a positive environment for staff. In addition to supervising, they serve their staff in a
variety of ways that can improve practice, morale, and well-being.
Research has shown that the quality and capacity of child welfare supervision in child
welfare practice is critical to service delivery that ensures child safety and well-being
(Kadushin & Harkness, 2002). Supervisors have an impact on the quality and
Supervision in Child Welfare Practice 301
effectiveness of staff and can influence child welfare professional retention and the
culture and climate at the agency (Collins-Camargo & Royce, 2010; Landsman, 2007).
Supervisors and their staff can be effective in ensuring child safety and family well-
being when working in settings that support high, yet reasonable expectations (e.g.,
caseloads), supportive, timely, and high-quality supervision. The impact of quality
supervision goes beyond retention in that it can reduce stress, improve critical thinking
and decision-making (Lietz, 2009; Rezepnicki & Johnston, 2005), improve job satis-
faction (Faller et al., 2010), and offer important guidance as frontline workers negotiate
challenging situations associated with child welfare practice (Mor Barak et al., 2001;
Kadushin & Harkness, 2002). Supervision can also improve perceived worker empow-
erment (Cearley, 2004), help with retention of frontline staff (DePanfilis & Zlotnik,
2008), and support the implementation
of child welfare practice models (Frey
et al., 2012). Accessing supervisory sup- Practice Tip
port often requires workers to take ini-
Common Components of Clinical
tiative (Radey & Schelbe, 2020).
Supervision
As child welfare professionals,
supervision can improve our practice. It Collins-Camargo and Millar (2010)
helps to ensure that we are acting in the outlined common components of clin-
best interest of the children, gives us the ical supervision, which include the
opportunity to learn from our supervisor following:
and colleagues, affords needed emo-
• Scheduling regular or group super-
tional support from our supervisor, and
vision meetings
provides accountability in our work.
• Enhancing caseworker critical
Having a good relationship with our
thinking skills
supervisor as they are the one who com-
• Encouraging and providing case-
pletes our annual performance evalua-
workers with time to engage in
tions teaches us how to do our job
self-reflection so as to examine and
effectively and can improve our satis-
consider ways to improve their own
faction with our work. There are several
practice
times of supervision in child welfare
• Facilitating the identification of
practice, including clinical supervision
crucial casework questions that are
and administrative supervision.
meant to critically evaluate issues
related to family maltreatment and
applying knowledge gained from
Clinical Supervision the critical thinking sessions to
assessment and treatment activities
• Developing workers’ skills and
Clinical supervision focuses on the
focusing on evidence-based prac-
work that caseworkers do with children
tice by looking to the professional
and families. Good clinical supervision
literature for guidance in casework
is critical to building worker competen-
and implementing successful pro-
cies, including reinforcing positive
grams that promote positive out-
social work ethics and values, encour-
comes for children and families
aging self-reflection and critical think-
• Using case review and observation
ing skills, building upon training to
to assess workers’ skills and evalu-
enhance performance, and supporting
ate progress
302 12 Supervision and Professional Development in Child Welfare
the worker through casework decision-making and crises. Clinical supervision can
also help promote a trauma-informed approach to casework. In clinical supervision,
supervisors discuss safety and risk factors in specific cases with their staff, review
service plans and family progress towards permanency goals, help to determine pos-
sible service needs, and help in making critical decisions. Clinical supervision focuses
more on providing knowledge and support to caseworkers to apply in practice with
children and families. These interactions build competence in practice, self-reflec-
tion, critical thinking, and making connections between training and performance.
Supervisors are often required by policy to support staff and/or approve staff’s
critical case decisions, as well as provide clinical guidance related to case work. In
many states, supervisors often have to approve decisions related to placement
changes, change of case plan, change of parental visitation schedule, and a child’s
placement in congregate care and/or with siblings. Supervisors can help to identify
underlying conditions they observe or suspect in cases (e.g., intimate partner vio-
lence, substance abuse), identify parallel processes (e.g., transference and counter-
transference), identify the impact of personal beliefs and values on practice, and
help to recognize knowledge and skills as well as area for growth.
Several models of supervision in child welfare have been developed and adopted
in various child welfare agency settings, including strengths-based supervision,
trauma-informed supervision in group supervision, solution-focused supervision,
and family-centered supervision. Child welfare agencies and supervisors may use
one of these specific models of supervision. It is helpful for child welfare profes-
sionals to understand the model they are functioning within.
Strengths-Based Supervision
Research Note
Strengths-Based Supervision
Cynthia A. Lietz, PhD, LCSW
Providing quality supervision is essential to supporting the child welfare
workforce. An extensive body of literature demonstrates the connection
between supportive supervision and the ability of agencies to ensure the reten-
tion and job satisfaction of their workers. As a young child welfare profes-
sional, I remember experiencing this reality firsthand. I was just 21 years old
when I first started working as an ongoing caseworker for a nonprofit organi-
zation that contracted with the Department of Children and Family Services
in Illinois. I was young, enthusiastic, and completely unprepared for the
important yet complex work of ensuring the safety, permanency, and well-
being of the children and youth in my care. My first child welfare supervisor
took her role as my supervisor quite seriously. She understood the duality of
both monitoring and mentoring her workers. She paid close attention to my
work and held me accountable to ensure my practice was consistent with fed-
eral, state, and agency policies and procedures. At the same time, she offered
me quick feedback and ongoing coaching such that I was able to learn quickly
how best to engage, assess, and intervene with the clients we served. She also
taught me about documentation, court procedures and testimony, and how
best to manage my workload. Not only was my career positively influenced
by her, but more importantly, the children, youth, and families I served also
were better off as a result of her commitment to providing quality and consis-
tent supervision.
Because of this and other ongoing experiences as a supervisee and supervi-
sor in social work, I have become committed to advancing the practice of
child welfare supervision. I developed Strengths-Based Supervision (SBS;
Lietz, 2013), a model of supervision that was created to support effective
implementation of family-centered practice. SBS has four components that
can be helpful as supervisors consider how best to support investigators and
ongoing workers in ensuring the quality of child welfare practice. First, child
welfare supervisors should think about parallel process and consider how
their modeling influences the ways in which their workers develop profes-
sional relationships with their clients. Supervisors simultaneously provide
support and feedback to their workers. They set goals and hold their workers
accountable. They have to effectively lean on their supervisory authority
when necessary. In the same ways, workers much also build professional rela-
tionships with clients that involve goal-setting, support, and effective use of
authority. These similarities create an opportunity for supervisors to not just
tell but actually show their workers how to conduct these professional
activities.
(continued)
304 12 Supervision and Professional Development in Child Welfare
Child welfare supervisors should also consider ways to integrate the use of
scheduled supervisory conference while also meeting urgent decision-making
through crisis supervision. Too often, child welfare settings rely heavily on
crisis supervision. It is true that being available in a crisis is fundamental to
successful child welfare supervision. However, to only provide supervision in
an emergency means that important yet nonurgent questions and concerns are
overlooked. Child welfare workers need the ability to develop critical and
analytical thinking skills. Having some scheduled, in-depth supervisory con-
ferences is equally as important to mentoring the child welfare workforce.
Third, supervisors should consider utilizing both one-on-one and group
supervisory modalities. Individual supervision is important for coming to
know the strengths, needs, and competency of each worker. Individual super-
visory sessions also allow for supervisory support. On the other hand, group
supervision is important for developing a team approach and for cultivating
peer-driven mutual aid. The diversity of perspectives that emerge in group
supervisory conferences also allows for enhancing critical thinking.
Finally, child welfare supervisors should be sure to fulfill all three func-
tions of supervision; the administrative, educational, and support roles are all
essential. Monitoring the quality of practice, mentoring workers to grow in
their knowledge and skills and doing all of this in the context of a supportive
professional relationship allow supervisors to oversee child welfare practice
effectively.
Let me close by saying how grateful I am that several wonderful supervi-
sors were so influential for me and my work in my early years as a social worker.
Trauma-Informed Supervision
Solution-Focused Supervision
Group Supervision
To be in the child welfare field, you must advocate for yourself in order
to be able to advocate for your families. Here is my best advice: ask ques-
tions, ask for supervision, and ask for a timeline for your expectations.
Luckily, my agency was able to see my strength to train, and I was able to
create a handbook with the most used procedures with step-by-step instruc-
tion on how to complete the task. Ask for this! Ask for more training when
you need it, and ask to shadow another worker. As a new worker coming to
the field, you will experience other workers who have been in the field for
decades and workers who are burned out; be that breath of fresh air for your
agency, and be confident enough to find a gap and try to bridge it. The child
welfare system is broken, and it needs workers who truly care to help these
children and families. It took me a couple years to get to this point, and I’m
still learning, but I want to be the worker who the children remember
20 years from now.
Maximizing Supervision
supervisors. Supervisors have been doing this work for a longer period of time and
have experience with the system, community partners, and children and families.
When an issue presents itself, child welfare professionals should be honest and tell
the whole story. Supervisors are looking out for child welfare professionals’ well-
being and want to have all the information when supporting them in difficult situa-
tions. Child welfare professionals should know agency protocol and be sure to
follow the chain of command. If they do not like the supervisor’s answer, they
should not “shop around” for other answers. However, if they believe the supervisor
is asking them to do something inappropriate or unethical, they should contact an
administrator. Child welfare professionals should ask for help when they need it.
This is sound social work practice and will help child welfare professionals get what
they need. These are good guidelines when approaching supervision as a student
intern as well as a child welfare professional employed at an agency.
The supervisory interaction may present itself like many helping relationships. For
example, good supervisory skills include listening skills, reflecting, good questions,
appropriate feedback, and follow-up. An important component of supervision is
being present and available to those being supervised – psychologically and physi-
cally. When child welfare workers need support, guidance, and assistance with mak-
ing a decision, it is important that their supervisor is available and willing to provide
that support. Supervisors should create an environment where supervisees feel safe
and able to be honest about their feelings and thoughts. Mostly, they must feel sup-
ported. Supervisors should have strong active listening skills while making eye con-
tact, providing verbal cues to indicate understanding. In supervision, supervisors
should reflect and ask questions to show understanding of what is being said.
Supervisors should ask follow-up or clarifying questions that lead to exploring
options and problem-solving. When appropriate, supervisors shod provide feed-
back, give advice, and share experiences to help caseworkers in formulating their
own plans and decisions. Supervisors should be keen on following up and providing
accountability for such interactions. This shows the supervisor’s attention to matters
and helps caseworkers ensure follow-through.
Practice Conversation
Example of Supervision Discussion
Supervisor: Hi there! I wanted to check in with you to see how the Hernandez
family1 is doing. How have you been able to engage the family in services?
Child welfare professional (CWP): I’m feeling okay. Mom has been diffi-
cult to get on board with services, but I have been checking in with her every
week to ask her how I can help.
Supervisor: Has she been receptive? In what ways has it been difficult to
engage her in services?
CWP: She is really fixated on getting her kids back, but struggles with under-
standing what services she needs to complete in order for reunification
to occur.
Supervisor: That does sound challenging, but it also sounds like you have
done a great job with staying in touch and supporting mom through this. Have
you offered services like transportation and counseling for her?
CWP: Yes. I have started using some of the motivational interviewing tech-
niques with her, too, and I think that is working.
Supervisor: That’s great! What techniques have you used, and how have they
been helpful?
(continued)
310 12 Supervision and Professional Development in Child Welfare
CWP: I think she really wants someone to listen to her concerns about the
case. So, I am using active listening and summarizing her statements. I also
work with her resistance and challenge her when she pushes back about com-
pleting tasks.
Supervisor: This is great! I think if you continue to use these skills and show
empathy, compassion, and genuineness, she will feel comfortable with you
and be more open and motivated to work through her case plan.
CWP: I agree. I will continue to check in with her, and I’ll be sure to support
her in these ways.
1
All names and other personal identifiers in cases and examples throughout this book have
been changed to protect privacy and confidentiality.
Practice Conversation
Supervision When Child Welfare Professional Is Beginning to
Feel Burnout
Supervisor: Hi Alison, how are you doing? I’ve noticed you seem a bit down
lately. Is there anything going on that I can support you with?
CWP: Actually, yeah. I am really starting to question my ability to do this
work. I feel like no matter what I do, I can’t help these kids or their parents.
Supervisor: I can understand where you’re coming from and why you might
be feeling this way. This is really hard work. We often work with families that
we are not able to reunify and families who come to us with a lot of needs. I
also know that the work you do has helped a lot of families. For example, the
Brown family – remember when you started working with them, it seemed
like everyone was having a hard time. You worked with them for a long time
and were able to get the services that the kids needed to work through some
of their challenges. You also worked really hard so that the siblings could stay
together in the foster home and stay at their school together. I also remember
how you sat down with their parents and encouraged them to get treatment for
their substance use. You show families compassion, support, and work closely
with them to empower them to understand the system and how they can com-
plete their case plan so their kids can come home safely.
CWP: Yeah, that was a tough case. But I really saw in them the ability to get
better and strengthen their family. I don’t know why I am feeling this way all
of a sudden.
Supervision Practices and Strategies 311
Supervisor: I think it’s OK for us to feel this way some time. It’s important
for us to reflect on our cases and our work and see the things we’ve done well
and recognize where we could improve. I know we’ve talked about burnout
and compassion fatigue that comes with this kind of work. What things have
you been doing to keep yourself well outside of work?
CWP: Well, maybe that is the problem. I have been working later on most
days to make sure I get all of my paperwork done and complete all of my case
visits. Then, when I get home, my partner is unhappy that I can’t spend more
time with them. I used to work out in the evenings, but I haven’t had the time
lately. So, I am feeling more tired and deflated a lot. I also feel like I have been
worrying more about the families on my caseload and questioning my
decisions.
Supervisor: Hmmm. OK. It sounds like you are overextended with your
cases. Maybe we can take a look at your caseload numbers and the demands
they have had on you. I think it’s important for you to stay healthy and happy,
so let’s review your cases and go from there. Maybe we can also map out your
time to see if we can reduce the amount of time you’re spending on cases
after-hours so you can get back to working out and spending time with your
family. Is there anything else I can do to support you right now?
CWP: No, I think this is a good start. Maybe we can talk again in a week to
see where I am. Maybe I am just in a funk right now and needed someone to
listen. Thank you.
Practice Conversation
Supervision at Key Decision Points: Investigation
Supervisor: So, how did the initial visit go? What did you determine about
the safety of the child?
CWP: Based on my assessment, if the child stayed in the home, she would be
at risk for moderate to severe abuse in the near future. The parents did not
acknowledge what happened to the child, were verbally aggressive with me
and the child during the interview. She was physically injured and we are
concerned for her safety and well-being. We are recommending that the child
be removed and placed with her aunt.
Supervisor: Ok, let’s make sure everything is documented in your notes.
What family strengths did you note?
(continued)
312 12 Supervision and Professional Development in Child Welfare
CWP: There are a lot of family members who want to help. The child is atten-
tive, kind, and clearly loved her mom. Mom said that she did well in school
and was helpful. Mom obviously cares for the child, but was and is unable to
protect her from her boyfriend.
Supervisor: Great! Do you think there were any family strengths that would
mitigate the safety concerns that you have?
CWP: No, unfortunately not. Mom’s boyfriend was abusive with the child
and he will not leave the home. I think protective custody is needed.
Supervisor: OK. Let’s talk about what services you think are appropriate for
this family.
CWP: To start, I think the family should be referred for counseling, parenting
classes, and a drug and alcohol screening. The mother should have regular
visits with the child, without mother’s boyfriend present. Information about
housing and financial resources should be offered and provided to help with
mom to take care of the family independently from the boyfriend. Further, I
would recommend counseling with someone who is familiar with intimate
partner violence to help mom advocate for her needs and that of the child.
Supervisor: Ok, that sounds like a good plan. What services need to be in
place for the child and her caregiver, her aunt?
CWP: I will make a referral for counseling for the child as well as a forensic
interview regarding the incident. I will ensure that the caregiver has the
resources to schedule an appointment with a medical provider and counselor.
I will also make sure they are enrolled to receive financial support from the
agency and know where to find support groups and education. I will also
spend time with her to talk about the system, parameters for visitation, and
so forth.
Supervisor: This is a great starting point. Keep me posted on how things are
going. Great job with this case!
Practice Conversation
Supervision at Key Decision Points: Case Closure
Supervisor: Let’s talk about the Miller family. I believe they might be at a
point where we can close the case. Is that your sense, too?
CWP: Yes, as I refer to the case plan, I believe that the father has completed
all of the requirements related to the reason the child came into care. He has
been able to access stable and safe housing, is working full time and has set
Professional Development for Child Welfare Professionals 313
not stop there. Throughout their careers, child welfare professionals must partici-
pate in trainings and continue to network to ensure they are up to date on informa-
tion in child welfare as well as policies and procedures. As new evidence-based
practices are developed, child welfare professionals need to be trained in how to
implement the practices with high fidelity (Akin et al., 2016).
Professional development gives workers opportunities to learn about best prac-
tices while refining their skills. Opportunities for professional development can be
facilitated by experts in person at agencies or conferences, or they may be live or
previously recorded webinar. There are multiple opportunities for training virtually
through podcasts, videos, and webinars that are self-directed or hosted by the child
welfare agency. The National Child Welfare Workforce Institute is an example of a
resource for professional development. Universities may have training and research
centers that also provide trainings such as the Center for Advanced Studies in Child
Welfare at the University of Minnesota or the Pennsylvania Child Welfare Resource
Center at the University of Pittsburgh. Workers should prioritize professional devel-
opment and advocate for themselves to get professional development.
Professional Goals
Child welfare workers are the backbone of the child welfare system. They are
responsible for ensuring the safety, permanency, and well-being of children. While
the goals for the system are clearly defined, it is necessary that child welfare profes-
sionals set professional goals for themselves. Often these goals can be around pro-
fessional growth and development. These goals can be connected to promotions that
offer more responsibilities and compensation. Perhaps a worker wants to become a
mentor, supervisor, or a trainer within the unit where they work. Perhaps the promo-
tion is moving into administration at the local or state level. Many of these goals
may involve completing additional training or education.
Professional goals could also include developing expertise in a specific area of
child welfare, for example, becoming specialized in handling cases involving a spe-
cific issue or population such as child sexual abuse, older foster youth, or human
trafficking. Along with the expertise, a professional goal could be to help improve
the system and how children and families are served. As the child welfare system is
forever evolving, a professional goal could be part of shaping the future of the system.
There are a whole range of goals about job satisfaction that are professional
goals. One goal could be finding fulfillment within the work. Another goal could be
helping create a supportive work environment through connecting with colleagues.
Maybe the goal is to informally mentor recently hired workers to work as a field
supervisor for student interns. Perhaps the goal is to find work-life balance and to
have a vibrant, fulfilling life outside of working in child welfare.
Everyone’s professional goals are going to be slightly different. Regardless of
what the goals are, workers should determine what they value and create a plan to
achieve the goal. To set a professional goal, workers can ask themselves broad
Professional Development for Child Welfare Professionals 315
questions such as what they want their legacy to be and where they want to be in 5
or 10 years. These questions can help identify a professional goal. In working
towards a goal, it will be helpful to create objectives that are specific, measurable,
achievable, relevant, and timed (SMART). This will ultimately assist in evaluating
progress towards the professional goal. Additional strategies to achieving profes-
sional goals is revisiting plans and finding a way to be accountable. This could be
telling a colleague or supervisor about the goal or keeping a journal about specific
professional goals and progress.
Ethics are central to the child protection in behaviors and making decisions. Child
welfare workers must perform their work with integrity while they prioritize the
best interests of the child. Some of the key ethical issues within child welfare work
include confidentiality, conflicts of interest, client self-determination, and informed
consent. Child welfare professionals will encounter ethical dilemmas throughout
their careers and must be able to work with their supervisors and teams to make
decisions.
While there is not a single set of ethics that guide all child welfare professionals
follow, various states have codes of ethics. For example, Illinois and Florida are two
states that have a code of ethics. In Florida, employees of the Department of Children
and Families are obligated to follow the Florida Code of Ethics, CF Operating
Procedure, NO. 60-05, Chapter 05, and there are additional requirements after
becoming a certified child welfare professional that are outlined by the Florida
Certification Board. The code of ethics covers a wider range of topics outlining
professionals’ responsibilities and behaviors. Additionally, the National Association
of Social Workers (2013) has standards for social work practice in child welfare.
These standards outline expectations for child welfare practices and provide guid-
ance for child welfare social workers. Informed by the National Association of
Social Workers (NASW) Code of Ethics, the standards present expectations on top-
ics including professional development, advocacy, collaboration, confidentiality,
cultural competence, assessment, engagement, supervision, and administration.
Child welfare professionals must remain current in their knowledge about legal
statutes and policy and procedures. Each state has specific statutes regarding child
maltreatment and child welfare. These statutes align with federal regulations,
although implementation may vary across states and jurisdictions. Child welfare
professionals must maintain current knowledge about the statues as they pertain to
working with children and families. Legislation is ever-changing, which results in
changes in policies and procedures. Therefore, there is an ongoing need for training
and information. While child welfare agencies are responsible for training workers
on the legal issues and implementation of the legislation, child welfare workers
must prioritize attending trainings and mastering the materials.
316 12 Supervision and Professional Development in Child Welfare
Much of cultural humility in child welfare is parallel to general social work prac-
tice. For example, it includes meeting the client where they are, having empathy,
identifying the family strengths, and acknowledging historical injustices, system-
atic barriers, and power imbalances (Ortega & Coulborn, 2011). Using cultural
humility in child welfare practice can help child welfare professionals engage chil-
dren and families. Skills relevant to cultural humility in child welfare practice
include active listening, reflecting, reserving judgment, and entering the client’s
world (Ortega & Coulborn, 2011). Cultural humility in child welfare can be seen to
compliment the cultural competence practices where child welfare professionals are
provided information about different cultures (Ortega & Coulborn, 2011).
There are also trainings for child welfare professionals focused on implicit bias
and how this impacts decision-making in child welfare. Implicit bias is our uncon-
scious beliefs about groups of people that are shaped by our life experiences includ-
ing what we see in the media. These internalized messages may influence our
behaviors. The implicit biases of child welfare professionals are seen as important
as if they can negatively impact children and families of racial and ethnic groups
that have historically been discriminated against as well as other groups of people.
For example, a child protective investigator who holds an implicit bias against Black
single mothers may be more likely to remove a child from a Black single mother
than removing a child from a married White couple even when there are identical
assessments of risk and safety. Being aware of implicit bias can assist child welfare
professionals in understanding how their own decision-making and actions can be
impacted by their beliefs. An assessment tool, the Implicit Association Test, can
measure someone’s positive or negative attitudes towards different groups of people
(Greenwald et al., 1998). Additionally, self-examination about our thoughts and
behaviors can be useful in determining the extent to which implicit biases are pres-
ent and may impact our work in child welfare.
The purpose of licensure and certification is to ensure the worker has a set of stan-
dards of skills and training to demonstrate competence in child welfare practice.
States have different licensing standards and certification processes. In general,
states that have licensing for child welfare workers require that the workers com-
plete specific training, pass an exam, and/or complete a required number of supervi-
sion hours. The supervision may include both direct individual one-on-one
supervision and supervisor’s observations of the worker interacting with children
and families. There are typically other conditions including passing a criminal back-
ground check and agreeing to follow professional guidelines. Once someone is
licensed or certified, ongoing continuing education credits are required. Additionally,
there may be a renewal process every few years to ensure that the workers are cur-
rent on their knowledge and skills. With certification and licensure, there is often a
state board that is made up of individuals who review applications and complaints
318 12 Supervision and Professional Development in Child Welfare
for professional misconduct and works with the Office of the Inspector General to
conduct hearings, write reports, and determine punitive measures and license/certi-
fication suspensions and revocations.
Practice Highlight
Child Welfare Licensing in Illinois
In most states and jurisdictions, a degree, experience, and training are required
to assume the role of child welfare practitioners. As described in earlier chap-
ters, there are a number of roles in child welfare work; however, practitioners
working directly with children and families often require more experience
and training. In some states, like Illinois these practitioners are required to
obtain Child Welfare Employee Licensure (CWEL) to assume direct practice
roles. In order to qualify, individuals must have a degree (bachelor’s, prefer-
ably a master’s); complete classroom and/or virtual training related to special
populations, policies and practices, and basic social work skills (e.g., engage-
ment); and complete and pass a series of exams (risk and safety assessment,
placement specialty, and CWEL). Applicants must not be in default of an
educational loan and not be subject of a child abuse/neglect investigation or
conviction, and they must have a valid driver’s license and fingerprint clear-
ance. CWEL licenses are monitored by an office within the Illinois Department
of Children and Family Services and work closely with the Illinois Office of
the Inspector General (OIG) to monitor any complaints, infractions, and over-
sight. Many schools of social work in Illinois offer training and exams to
students enrolled in their programs to prepare them for licensure upon
graduation.
Safety rightfully is a concern for child welfare workers. A national study reported
that approximately 70% of child welfare workers in the United States have been
victims of violence or threat of violence in the workplace (American Federation of
State, County, and Municipal Employees, 2011). A statewide study of child protec-
tive services workers found within the first 6 months of employment 75% experi-
enced nonphysical violence, 37% experienced threats, and 2.3% experienced
physical violence (Radey & Wilke, 2018). According to Occupational Safety and
Health Administration (OSHA) standards, child welfare workers are at risk to expe-
rience violence in the workplace. The OSHA standards highlight 10 different risk
factors for workplace violence. Eight can be considered elements of child welfare
workers’ job responsibilities: contact with the public; delivery of passengers, goods,
or services; having a mobile workplace such as a taxicab or police cruiser; working
with unstable or volatile persons in healthcare, social service, or criminal justice
settings; working alone or in small numbers; working late at night or during early
Child Welfare Professional Safety 319
The average length of child welfare employment is less than 2 years (US GAO,
2003). Studies have reported the worker turnover in child welfare workers within
the first few years of hire ranging from 20% to 50%, with highest rates during the
first 3 years of starting the position (Chenot et al., 2009; Smith, 2005). Worker turn-
over is a concern for multiple reasons. Changes in child welfare professionals
assigned to a case are related to poorer outcomes for children and families (US
GAO, 2003). Reducing turnover increases timely investigations and more client
contact, both key elements of quality service delivery and can contribute to increas-
ing child safety, permanency, and well-being. In addition to worker retention being
important due to its connection with outcomes for children and families, worker
turnover costs a lot. Training new workers is both time-consuming and expensive.
When workers do not stay long, the investment of training them is not recuperated.
Worker turnover also has a negative impact within the work environment and col-
leagues. When people leave, especially those who leave with little notice, colleagues
must take over their cases and their work burden increases.
The importance of child welfare workers’ satisfaction with their job extends
beyond avoiding burnout and secondary trauma. Helping families and seeing posi-
tive changes are important aspects contributing to job satisfaction (McGowan et al.,
2010; Johnco et al., 2014). A study of recently hired frontline child welfare profes-
sionals reported their satisfaction with the work largely was due to helping and
making a difference (Schelbe et al., 2017). Additionally, the autonomy of the posi-
tion and variety in the work was cited as contributing to their job satisfaction.
There are multiple stressors that workers experience that can erode their satisfac-
tion with the job. Excessive workload and large caseloads are especially concerning
in contributing to dissatisfaction (US GAO, 2003). Aspects of the work that create
tension and dissatisfaction have been found to include administrative requirements,
workload, unsupportive colleagues, and working with challenging parents and hurt
children (Schelbe et al., 2017). Additionally, working in a trauma-filled environ-
ment can be stressful. (See Chap. 5 for information about trauma-informed practice.)
Child welfare workers are at risk for burnout, secondary traumatic stress, and vicari-
ous traumatization. One study found almost a third of child welfare workers in their
sample experienced high levels of burnout (30%) and secondary trauma (29%;
Salloum et al., 2015). This finding has been replicated elsewhere where approxi-
mately a third of child welfare workers experience vicarious traumatization
(Middleton & Potter, 2015). Burnout, caused by administrative stress or burden, is
one of the main reasons that child welfare professionals cite for leaving their posi-
tions. Burnout develops over time. Factors that contribute to burnout include high
Self-care 321
Self-care
Self-care is the activities and practices that someone regularly engages in to main-
tain and enhance their current and future health and well-being. Child welfare pro-
fessionals have been found to engage only in modest amounts of self-care although
it is promising to maintain well-being and retention within child welfare (Miller
et al., 2019). Self-care is multidimensional and consists of various components:
322 12 Supervision and Professional Development in Child Welfare
body, mind, and spirit. The caring for the body is attending to physical health at a
basic level including ensuring proper nutrition and hydration as well as adequate
sleep. Self-care includes seeing healthcare providers for routine checkups and
timely appointments should health concerns arise. It includes getting exercise and
staying active. Some people get massages or acupuncture as part of their physical
healthcare. Taking a bath or soaking in a hot tub could also be self-care.
The mind aspect of self-care focuses on attending to someone’s mental and emo-
tional state. In many regards, it starts with the noticing of feelings. Self-care involv-
ing the mind is ensuring that negative feelings and thoughts do not become all
consuming. It includes addressing and decreasing stressors. Maintaining a positive
outlook is one of the goals of self-care. To do so, some people talk to others or jour-
nal. They spend time proactively looking for the positive aspects of life and focus-
ing on being aware of their feelings. To address negative feelings, self-care can
include spending time relaxing and doing activities that are fun or restorative. This
could include reading a book, putting together a puzzle, knitting, crafting, or other
hobbies. It can also include spending time with friends and family.
The spirit component of self-care can be understood as taking care of the soul
and connecting to something larger than oneself. For some, this could be in the form
of religion and being active in a church, synagogue, or mosque. Others may embrace
spirituality outside of an organized religion. Spending time in nature and admiring
the beauty of the world can be components of self-care related to the spirit. Likewise,
reading poems or books that inspire can also be considered self-care. Some consider
their creative outlets, including art, music, and dance to be elements of spiritual
self-care.
Self-care includes practices in and outside the workplace. Within the workplace,
self-care practices include setting healthy boundaries with clients and colleagues,
creating a strategy to address the different work tasks, and finding time to eat lunch
and take breaks during the day. A support system within the workplace with col-
leagues and supervisors can be central to self-care and can be fostered through regu-
larly scheduled supervision or routine check-ins with colleagues. As the paperwork
demands can be great and require extensive time at a computer, workers should
explore ways to be active at work. For example, standing up during a phone call or
having a “walking meeting” with a colleague instead of sitting at their desks.
Outside the workplace, self-care mirrors the workplace. Ensuring that work does
not “splash over” outside working hours. While arguably child welfare workers
working hours may be different from a 9-to-5 job, setting boundaries and not engag-
ing in work activities (i.e., phone calls, paperwork, consultations) during nonwork
hours is an important part of self-preservation and self-care. While it may be diffi-
cult, trying not to think about work responsibilities and cases when “off the clock”
is important. To establish a delineation between professional and personal lives,
some workers practice a ritual to establish the transition between the two. This
could be as simple as listening to a playlist on the drive home or coming home,
changing clothes, feeding a pet, and opening the mail.
Self-care 323
The adage “if you fail to plan, you plan to fail” is apropos in regards to child welfare
professionals developing a self-care plan. Self-care does not happen accidentally; it
must be intentionally planned and tailored to the need of individual workers. Child
welfare professionals need to develop a plan for their self-care. A good plan goes
beyond identifying activities that can help relax and unwind after a stressful inci-
dent. It should include details about being proactive in securing support and manag-
ing the ongoing demands of the work. The development of a plan for self-care
should be intentional. It should be specific for the person, based on individual pref-
erences and life circumstances. For some people, the physical aspects of a self-care
plan mean running multiple times a week, whereas for others it may be yoga classes
or playing in an adult kickball league. People need to determine what will work best
for themselves, although they may wish to try something that they have not
tried before.
There are many resources that can also be used to develop a plan for self-care.
The State University of New York at Buffalo (2019) has online materials to guide
the creation of plans starting with an assessment of current “negative” and “posi-
tive” coping strategies. In addition to creating a plan to use to address typical daily
stressors, it also includes a plan for self-care in a crisis. Another resource for self-
care is The A-to-Z Self-Care Handbook for Social Workers and Other Helping
Professionals (Grise-Owens et al., 2016). The book highlights 26 different aspects
of self-care, encouraging readers to find balance in their professional lives. Other
websites and books seek to assist with
the similar message: self-care cannot
Reflection
be optional or accidental. To be an
effective child welfare professional, it Assessing Boundaries: Personal
is necessary to plan self-care. The Boundary Vulnerabilities
importance of child welfare profes-
1. What are influences of your past
sionals practicing self-care cannot be
and current experiences?
overstated.
2. Think about influencing factors
Developing a plan for self-care
and how they impacted your
early is helpful when done thought-
boundaries (e.g., family, gender,
fully and early in one’s career. The
culture, religion, and generation.)
self-care plan is meant to evolve
3. What are your personal tenden-
depending on work responsibilities,
cies as a result?
family responsibilities, and interests.
4. What types of clients and scenar-
The plan should be individualized to
ios might cause you to be entan-
meet all of those areas and should
gled or to become rigid?
address psychological, emotional,
5. Think about professional experi-
physical, spiritual, and professional
ences, what are two to three most
needs. Trying to find a balance in work
influential events that mark devel-
and personal life is often challenging,
opmental boundaries development?
but not impossible. As a child welfare
324 12 Supervision and Professional Development in Child Welfare
professional, it can be easy to work extra hours and begin to give up areas of per-
sonal development (e.g., exercise, healthy diet, relationships); however, recognizing
when these behaviors begin is important in order to intervene and correct.
Establishing boundaries with co-workers, clients, and in personal relationships is
important in self-care. As individuals, we all have levels of comfort around the
physical, emotional, professional, and personal boundaries. We choose who we
spend time with, when we answer the phone, and the number of hours we work. As
professionals who may hold a significant amount of trust and power with our clients
and their families, it is important to be aware of this and ensure balance.
Boundaries
Conclusion
In child welfare, clinical and administrative supervision are critical to ensure client,
worker, and agency standards, as well as personal well-being and safety. There are
many ways one can engage in supervision, whether it be individual, group, clinical,
and/or administrative. In general, a strengths-based, solution-focused, and trauma-
informed approach to supervision is optimal for the supervisor and child welfare
professional and for ideal case outcomes. Both supervisor and child welfare
Conclusion 325
Acknowledgments The authors thank Cynthia A. Lietz, PhD, LCSW, and Lisa Garcia, MSW, for
their contributions to Chap. 12.
Discussion Questions
1. What are two reasons that supervision in so critical in child welfare practice?
2. What are the child welfare professional’s responsibilities and role in supervision?
3. What are two ways that child welfare professionals can engage in professional
development?
4. How can child welfare systems promote child welfare professional retention and
job satisfaction?
5. What are two ways child welfare professionals can engage in self-care and avoid
burnout?
Suggested Activities
1. Complete the self-care assessment at https://socialwork.buffalo.edu/content/
dam/socialwork/home/self-care-kit/self-care-assessment.pdf, and come up with
two strategies for each domain to improve your personal and professional
self-care.
2. Join a professional group (e.g., NASW, CSWE, APSAC, etc.), and find local and
national opportunities for professional development.
3. Interview a child welfare professional, and ask about how they engage in profes-
sional development and self-care.
4. Find an article or a podcast about self-care in child welfare, and consider new
ways to engage in your own self-care.
5. Research the licensure and certification requirements for the state you live in or
a state you might want to live in. What steps would you have to take to become
licensed or certified to be a child welfare professional?
6. Participate in an online training designed to reduce racism and implicit bias (e.g.,
https://kirwaninstitute.osu.edu/implicit-bias-101).
7. Complete the Implicit Association Test (IAT), which measures if there are posi-
tive or negative attitudes towards a concept or social group. (Available: https://
implicit.harvard.edu/).
Reflect on your results. How has your life experience shaped your results?
How could your results impact the way that you serve children and families
involved in the child welfare system?
326 12 Supervision and Professional Development in Child Welfare
8. Read Akin et al. (2016), and write a reflection paper about ideas to improve train-
ing for frontline child welfare professionals.
Akin, B. A., Brook, J., Byers, K. D., & Lloyd, M. H. (2016). Worker perspec-
tives from the front line: Implementation of evidence-based interventions in
child welfare settings. Journal of Child and Family Studies, 25(3), 870–882.
(Available https://rdcu.be/ccaNs).
Additional Resources
American Professional Society on the Abuse of Children: Forensic Interviewing
training clinics and institutes: https://www.apsac.org/forensicinterviewing
Child Welfare Information Gateway, Ethics: https://www.childwelfare.gov/topics/
management/ethical/
Child Welfare Information Gateway, Worker safety: https://www.childwelfare.gov/
topics/management/workforce/workforcewellbeing/safety/
Kirwan Institute, Exploring Implicit Bias in Child Protection training: https://kirwa-
ninstitute.osu.edu/implicit-bias-101
State University of New York at Buffalo School of Social Work Self Care
Information: http://socialwork.buffalo.edu/resources/self-care-starter-kit/
introduction-to-self-care.html
National Child Welfare Workforce Institute: https://www.ncwwi.org/
National Child Welfare Workforce Institute, Racial Equity Resources:
https://ncwwi.org/index.php/resourcemenu/racial-equity
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Index
A B
Abandonment, 92 Battered-Child Syndrome, 5
Abuse Black Lives Matter Protest, 10
indicators mistaken for, 86 Boundaries
Active listening, 150 professional development, 324
Actuarial-based approaches Brief Trauma Questionnaire (BTQ), 128
child welfare practice, Burnout
assessment, 200–202 professional development, 320, 321
Administration for Children and Families
(ACF), 178, 184
Administration on Children, Youth and C
Families (ACYF), 14 CDC Essentials for Childhood, 181, 183
Adoption Center for the Study of Social Policy
child welfare practice, permanency, (CSSP), 178
256, 257 Center for the Study of Social Policy (CSSP)
Adoption and Foster Care Analysis and strengthening families, 179, 180
Reporting System Certification
(AFCARS), 1, 249 professional development, 317, 318
Adoption and Safe Families Act (ASFA), 6, 7, Child abuse, 23, 32, 33, 191
189, 233, 252 Child Abuse Prevention and Treatment Act
Adoption Assistance and Child Welfare Act (CAPTA), 5, 83, 177
(AACWA), 6, 189, 233 Child advocacy centers (CACs), 34
Adverse childhood experiences (ACEs), 122, Child and Adolescent Needs and Strengths
124, 132 (CANS), 128, 208
Affective sharing, 19 Child and Family Services Reviews
Aging out of care, 262 (CFSR), 13
American Academy of Pediatrics (AAP), 188 Child assessments, 208, 209
Another Planned Permanent Living Child behavior, 73
Arrangement (APPLA), 254, Child development
255, 262 attachment disorders, 69, 70
Attachment theory, 66, 67 attachment theory, 66, 67
Authoritarian parents, 71 child behavior, 73
Authoritative parenting, 71 child discipline, 72
T
Termination of parental rights (TPR), 253 W
Testifying Well-being
in court, 45, 48, 49 child welfare, 14