Human Resource Information Systems Case Study

Introduction
Human Resource is the vitality that runs any organization, and hence it is crucial to take care
of this precious asset. The HR personnel is loaded with minuscule yet salient tasks relevant to
the employees. If such tasks are altered or delayed, the operational flow of the organization is
hindered.
Read this inquisitive case study on HRMS where we helped an automobile company by
developing a customized HRMS software for their HR department.

Client Requirements: The case explained

Our Client was an automotive firm in Dubai having a staff compliment of over 500 employees.
The company was harmoniously growing and favourable, but the only concerning factor was
managing and handling staffing issues. One of the major concerns of a fast-growing company
is retaining its employees and providing them with the utmost satisfaction. This client of ours
was lately facing troubles- they wouldn’t afford to invest in more HR personnel. The HR team
struggled with handling employee queries, tackling their issues, consolidating grievances,
executing training, boosting productivity, and keeping them motivated. Along with managing
these routine administrative tasks like attendance, leave, and payroll management, the HR
department needed an automated solution that would diminish their burden and be fruitful
with the desired output.

At this point, they contacted us, requesting to see examples of our human resource
management case studies with solutions. Our team of 2 exceptional IT Engineers and our IT
Project Manager met with the HR Manager and his team and enlightened them with our
development process, Agile methodology, skill set, and technical expertise. They willingly
cracked the deal with us after we presented our plan. A Project Charter was then developed
by our manager which included the overview of the whole project; the resources needed; the
schedule as well as the budget.

The company’s Finance Manager approved the budget and the HR manager gave the go ahead
for the project to start.

This entailed that our team needed to understand who was going to be responsible for what
and when. At this point, we had a meeting and the outcome was our Work Breakdown
Structure that included the project scope and its time line since they wanted the project
completed in 3 months. All the dependencies were indicated and explained and we therefore
started our work on their human resource management system software development.

HRIS: The journey

We started with our work and also pitched the Human Resource Management Solution to our
client using the Agile Scrum project management. The client was impressed with the work we
planned to execute and the routine feedback and meetings that we arranged and asked to
execute the project as per their requirements.
Our IT Engineers built the software in such a way that the end-users (employees of our client)
can manage their details, update, inquire, apply leaves, and track performance on their own
without bothering HR. Below are the different HRIS functions that were installed:

1. Employee Information Management: A self-service portal for employees to access their personal
information like joining date, leaves applied, age, salary group, and other factors.
2. Payroll Management: Accounts management department covers reimbursement of claims, pay slips
printing, view access, gratuity, and settlement.
3. Recruitment & Onboarding: A hassle-free and speedy post-hiring process for newly joined employees.
4. Employee Scheduling: Handling the complex shift patterns in a large workplace, creating schedules,
setting priority tasks, and more.
5. Managing Attendance & Tracking Absenteeism: Automatic attendance calculation by accessing data from
the biometric system, time-tracking software, and more.
6. Workforce Management: Aiding employee choices, legislative compliance, automatic event management,
and contribution breakdown.
7. Employee Benefits Administration: Employee benefits life cycle management, online open enrollment,
automated communication about enrollment and life cycle, statutory compliance, and much more.
8. Performance Reviews & Appraisals: HR managers can schedule goals, manage employee performance
tracking, schedule appraisal meetings, and review employee improvement.
9. HR Analytics: Calculating employee training expense, voluntary and involuntary turnover, time to hire,
absenteeism, human capital risk, etc.
10. Talent Management: Enables HR to track and retain fresh talent, recruitment campaigns, aligning with
business goals, individual employee career development, and more.
11. Learning & Development: Web-based software for learning, uploading docs, calendar integration,
managing goals, targets, streamlining learning administration, etc.

Once all the above functions were installed and were perfectly running and evaluated, it was
time for our team to handover the whole project to the HR manager.

Business Benefits of Human Resource Management System

Our Client was immensely relieved and satisfied by the software product that we developed.
They could now emphasize their operational and functional undertakings more as the HRMS
software has now automated most of their staffing tasks. They need not worry about the
expenses or resources spent on the HR department anymore. Below are the notable
advantages that they gained with our Human Resource Management System Software:

• Automated Workflow
• Data security
• Employee self-service
We have some more ongoing future modules that we are planning to add to this solution, which
are Discipline Management & Exit Management. The project has been rolled out to the wider
organization, and the feedback from staff is so encouraging.

We looked back at the short time frame the project was to be finished in and realized that our
team was the best in meeting deadlines and working on budget. It helped enormously to have
the constant check ins and reviews with the HR manager, the project team and the general
organizational staff This chapter is closed, for now…

(Wadhwa Paridhi: August 2021) accessed from: https://www.bacancytechnology.com/blog/performance-