TRIBHUVAN UNIVERSITY

FACULTY OF MANAGEMENT

An Internship Report on
Quality Assurance (QA)

at

Axios Softwork Pvt. Ltd.

For the partial fulfillment of the requirements for the degree of

Bachelor of Information Management (BIM)

Submitted By:
Regan Pasachhe
TU Exam Roll No: 12611/20
TU Registration No: 7-2-1110-16-2016

Banepa Nist College

Submitted To:
Office of the Dean
Faculty of Management
Tribhuvan University

Date: April 2025

 STUDENT DECLARATION

I hereby declare that the internship report entitled "Quality Assurance (QA)"
submitted to the Office of the Dean, Faculty of Management, Tribhuvan University, is
the outcome of the internship undertaken from 11th November 2024 to 8th February
2025 at Axios Softwork Pvt. Ltd., Banepa, 03. This report has been prepared as a
part of the requirements for the completion of the Bachelor of Information
Management (BIM) program.

I further confirm that this report has not been submitted to any other university or
academic institution for any purpose.

Name: Regan Pasachhe

TU Roll No: 7-2-1016-16-2016
Date: April 2025
 SUPERVISOR’S RECOMMENDATION

This is to certify that the final year internship report entitled "Quality Assurance
(QA)" is an original academic work carried out by Regan Pasachhe and submitted
in partial fulfillment of the requirements for the Bachelor of Information Management
degree under the Faculty of Management, Tribhuvan University.

The report was completed under my supervision and guidance, and to the best of my
knowledge, it has not been submitted to any other institution or university for
academic credit.

Anup Bhuju
Internship Supervisor
April 2025
 CERTIFICATE OF APPROVAL

The undersigned certify that they have read and found satisfactory the Internship
Report entitled "Quality Assurance (QA)" submitted by Regan Pasachhe for partial
fulfillment of the requirements for the degree of Bachelor of Information
Management awarded by Tribhuvan University.

Anup Bhuju Samish Shrestha

Internship Supervisor Coordinate, Department of BIM
Banepa Nist College
 ACKNOWLEDGEMENT

I would like to express my deepest gratitude to Axios Softwork Pvt.Ltd. for

providing me with the opportunity to complete my internship as a Quality Assurance
Intern. I am particularly thankful to my supervisor, Anup Bhuju, whose continuous
guidance, valuable feedback, and encouragement were pivotal throughout my
internship.

I would also like to extend my sincere thanks to the QA team and all my colleagues at
Axios Softwork Pvt.Ltd. for their unwavering support, cooperation, and for fostering
a friendly work environment. Their practical insights and professional advice greatly
enhanced my learning experience.

My sincere gratitude also goes to Nist College and my academic supervisor Anup
Bhuju, whose valuable suggestions, support, and motivation helped me successfully
complete this internship program.

Lastly, I am grateful to my family and friends for their constant encouragement and
moral support throughout this journey.

Name: Regan Pasachhe

Exam Roll No:12611/20
 ABSTRACT

This report documents my internship experience at Axios Softwork Pvt.Ltd. as a

Quality Assurance (QA) Intern. The main objective of the internship was to gain
practical exposure to software testing methodologies and contribute to ensuring
product quality through both manual and automated testing approaches.

During the internship period, I participated in analyzing software requirements,

designing and executing test cases, reporting and tracking defects, and collaborating
with the development team to maintain product integrity. I also learned various tools
and technologies essential for modern QA processes, such as test management tools,
defect tracking systems, and the basics of automated testing frameworks.

Furthermore, the internship enabled me to understand the software development

lifecycle (SDLC) and the critical role QA plays in delivering a reliable product to end
users. This experience enhanced my technical proficiency, critical thinking, and
communication skills, and exposed me to real-world challenges in the tech industry.

(Keywords: Quality Assurance, Manual Testing, Automated Testing, Defect Tracking,

SDLC)
 LIST OF FIGURES

Figure 1 :Internship Process Overview..................................................................15

Figure 2 : Software Testing Life Cycle(STLC) Diagram......................................19
Figure 3 : Hierarchy of the Organization Structure...............................................26
Figure 4 :Sample Test Case Documentation(Google Sheets Style).....................29
Figure 5 :Defect Reporting Cycle using JIRA.......................................................30
 LIST OF TABLES

Table 1:Detailed Breakdown of Internship...........................................................16

Table 2:Description of the Organization...............................................................20
 LIST OF ABBREVIATIONS

AI: Artificial Intelligence

CEO: Chief Executive Officer
CTO: Chief Technology Officer
QA: Quality Assurance
CV: Curriculum Vitae
SDLC: Software Development Life Cycle
STLC: Software Testing Life Cycle
UI: User Interface
ML: Machine Learning
MS: Microsoft
NTC: Nepal Telecom
API: Application Programming Interface
SRS: Software Requirement Specification
UAT: User Acceptance Testing
JIRA: Popular Issue and Project Tracking Too
SQL: Structured Query Language
TU: Tribhuvan University
VPN: Virtual Private Network
 TABLE OF CONTENTS
TITLE PAGE..................................................................................................................1
ORGANIZATION CERTIFICATE..................................................................................2
STUDENT DECLARATION...........................................................................................3
SUPERVISOR’S RECOMMENDATION........................................................................4
CERTIFICATE OF APPROVAL....................................................................................5
ACKNOWLEDGEMENT................................................................................................6
ABSTRACT.....................................................................................................................7
LIST OF FIGURES........................................................................................................8
LIST OF TABLES...........................................................................................................9
LIST OF ABBREVIATIONS.........................................................................................10
Chapter I: Introduction.................................................................................................12
1.1 Background......................................................................................................12
1.2 Objectives........................................................................................................13
1.2.1 Internship Objectives.............................................................................14
1.2.2 Internship Project Objectives.................................................................14
1.3 Methodology....................................................................................................14
1.3.1 Organization Selection...........................................................................15
1.3.2 Placement...............................................................................................15
1.3.3 Duration.................................................................................................15
1.3.4 Activities Performed..............................................................................16
Chapter II: Introduction of the Industry.......................................................................16
2.1 Introduction to Software Testing Industry.......................................................16
2.2 Importance of Software Quality Assurance.....................................................17
2.3 Scope of QA in the IT Industry.......................................................................18
2.4 QA Trends and Future Opportunities..............................................................18
Chapter III: Introduction of the Organization..............................................................19
3.1 Overview of Axios Softwork Pvt. Ltd.............................................................20
3.2 Vision and Mission..........................................................................................20
3.2.1 Vision.....................................................................................................21
3.2.2 Mission...................................................................................................21
3.3 Services Offered..............................................................................................21
3.3.1 Software Development...........................................................................21
 3.3.2 Quality Assurance and Testing Services................................................21
3.3.3 IT Consulting.........................................................................................21
3.4 Organizational Structure..................................................................................22
Chapter IV: Analysis of Activities Done / Problems Solved.......................................23
4.1 Roles and Responsibilities...............................................................................23
4.2 Project Details During Internship....................................................................24
4.2.1 Web-Based E-Commerce Platform Testing...........................................24
4.2.2 Mobile Application Testing...................................................................24
4.2.3 Defect Management System Enhancement............................................24
4.3 Tasks / Activities Performed...........................................................................25
4.3.1 Test Case Design and Documentation...................................................25
4.3.2 Manual Testing Execution.....................................................................25
4.3.3 Defect Reporting and Tracking..............................................................25
4.3.4 Basic API Testing..................................................................................25
4.3.5 Learning Automation Basics..................................................................25
4.3.6 Collaboration and Communication........................................................25
Chapter V: Conclusion and Learning Outcomes..........................................................26
5.1 Conclusion.......................................................................................................26
5.2 Learning Outcomes..........................................................................................26
5.2.1 Professional Level Outcomes.................................................................27
5.2.2 Technical Level Outcomes.....................................................................27
References....................................................................................................................28
Appendices...................................................................................................................29
I. Screenshots of Testing Activities.......................................................................29
 Chapter I: Introduction

1.1 Background

An internship acts as a vital link between classroom education and professional

practice. It gives students the chance to put their academic knowledge into action,
sharpen key workplace skills, and gain real-life insight into how industries operate.

In the realm of software development, Quality Assurance (QA) holds significant

importance. It ensures that the software delivered to users meets high standards of
functionality, usability, and performance. QA involves carefully testing, reviewing,
and monitoring different parts of the software to spot bugs, errors, or mismatches,
ensuring a reliable and smooth user experience.

During my QA internship at Axios Softwork Pvt. Ltd., I was exposed to various

aspects of software testing such as manual testing methods, tracking defects,
understanding the basics of automation, and collaborating closely with developers and
project teams. This hands-on experience with actual projects deepened my
understanding of both the Software Development Life Cycle (SDLC) and the
Software Testing Life Cycle (STLC), while also helping me improve analytical
thinking, troubleshooting, and documentation abilities.
1.2 Objectives

The internship was undertaken to provide students with a comprehensive learning

experience by integrating academic knowledge with practical industry application.
The key objectives were:

 To build a solid foundation in software testing principles and techniques.

 To improve proficiency in manual testing and gain introductory experience with
automation tools.
 To acquire practical knowledge in defect identification, reporting, and tracking
throughout the testing process.
 To work alongside multidisciplinary teams and gain insight into the end-to-end
software development process.
 To develop key professional skills, including effective communication,
collaborative teamwork, analytical problem-solving, and accurate technical
documentation.

1.2.1 Internship Objectives

 Gain practical experience in manual software testing processes.

 Learn about automation testing fundamentals and tools.
 Enhance skills in defect reporting, management, and documentation.
 Understand quality assurance strategies and their integration into software
development.
 Develop professional work ethics and improve communication skills.

1.2.2 Internship Project Objectives

 Analyze software requirements and prepare detailed test cases.

 Perform functional, regression, and exploratory testing.
 Report defects accurately using a defect tracking tool.
 Collaborate with developers to resolve issues and retest.
 Understand and implement basic automation testing strategies (if applicable).
1.3 Methodology

Methodology outlines the systematic approach undertaken to accomplish the

internship objectives. It includes organization selection, placement details, duration,
and activities performed.

Figure 1:Internship Process Overview

1.3.1 Organization Selection

Choosing the right organization is critical for gaining valuable industry exposure.
Based on my interest in the software testing domain and the reputation of Axios
Softwork Pvt. Ltd. for nurturing young talent, I applied for the internship after seeing
a vacancy notice. After submitting my CV and attending an interview process, I was
selected for the position of QA Intern.
Axios Softwork Pvt. Ltd. provided a dynamic and supportive environment that
matched my learning goals and career interests in the field of software quality
assurance.

1.3.2 Placement

Upon selection, I was assigned to the QA department under the guidance of an

experienced supervisor. I was oriented about the organization's workflow, QA
processes, tools used for testing, and the expectations from the internship program. I
began with basic tasks and progressively handled more complex testing activities as I
gained confidence and skills.

1.3.3 Duration

The internship lasted for a total period of 3 months, starting from 21st November
2024 to 18th February 2025.

Table 1:Detailed Breakdown of Internship

Details Information
Start Date 11th November 2024
End Date 7th February 2025
Working Days Monday to Friday (5 days/week)
Office Hours 10:00 AM to 5:00 PM (7 hours/day)
Position QA Intern
Total Duration 12 Weeks
1.3.4 Activities Performed

During the internship period at Axios Softwork Pvt. Ltd., I was actively involved in
various tasks, including:

 Understanding project requirements and writing test cases.

 Performing manual testing on web and mobile applications.
 Logging and tracking defects using bug tracking tools like JIRA.
 Participating in daily standup meetings and reporting progress.
 Collaborating with the development and design teams.
 Learning basics of automation tools and writing simple test scripts.
 Preparing daily and weekly reports for the QA supervisor.

The major tools and technologies utilized during the internship included:

 JIRA for defect tracking and task management.

 Google Sheets/ Excel for test case documentation.
 Postman for API testing basics.
 Selenium WebDriver (Introductory) for automation basics.
 Chapter II: Introduction of the Industry

2.1 Introduction to Software Testing Industry

Software Testing is a critical phase in the software development lifecycle (SDLC) that
ensures the delivery of a quality product to the end users. It involves executing
software/system components using manual or automated tools to evaluate one or more
properties of interest. The goal is to identify gaps, errors, or missing requirements in
contrast to the actual requirements.

Over the years, the software testing industry has evolved significantly, from simple
manual testing methods to sophisticated automation frameworks and continuous
testing in DevOps environments. With the rise of complex systems, agile
methodologies, and the demand for faster release cycles, Quality Assurance has
become a fundamental component of any successful software project.

Testing is not just about finding bugs; it is about ensuring the overall usability,
security, performance, and stability of a software product under various conditions,
thus enhancing the user experience and protecting the reputation of organizations.

Figure 2: Software Testing Life Cycle(STLC) Diagram

2.2 Importance of Software Quality Assurance

Quality Assurance (QA) plays a vital role in software development by ensuring that
the product delivered meets both the technical and business requirements. Some of the
key reasons why QA is important include:

 Ensures Product Quality: Thorough testing ensures that the product functions
as expected under all specified conditions.
 Enhances User Satisfaction: A bug-free, reliable product improves user
experience and trust in the brand.
 Cost Savings: Detecting defects early in the development cycle reduces the cost
of fixing them later.
 Risk Management: QA helps in identifying potential risks and mitigating them
before product release.
 Compliance: QA ensures that software meets necessary industry standards and
legal regulations.
 Improved Security: Security testing identifies vulnerabilities that could
otherwise be exploited by malicious users.

Thus, quality assurance is an integral part of developing robust, secure, and high-
performing software systems.

2.3 Scope of QA in the IT Industry

The scope of Quality Assurance has expanded rapidly with the growth of the IT
sector. Modern QA is no longer limited to manual testing; it includes various
specialized domains such as:

 Manual Testing: Verification of software functionalities by human testers

without automation tools.
 Automation Testing: Using scripts and tools like Selenium to automate
repetitive tests and improve efficiency.
 Performance Testing: Ensuring software can handle expected and unexpected
user loads (e.g., using JMeter, LoadRunner).
 Security Testing: Identifying vulnerabilities to safeguard software from cyber
threats.
 API Testing: Testing Application Programming Interfaces for functionality,
reliability, performance, and security.
 Mobile Application Testing: Specialized testing for mobile platforms (Android,
iOS).
 DevOps and Continuous Testing: Integrating testing processes with continuous
integration/continuous delivery (CI/CD) pipelines.

As organizations increasingly move towards digitalization, cloud computing, and

DevOps practices, the demand for skilled QA professionals is steadily rising.

2.4 QA Trends and Future Opportunities

The software testing industry continues to evolve, adapting to technological

advancements and market needs. Key trends and opportunities include:

 Test Automation: Increasing use of AI and Machine Learning to enhance

automation capabilities.
 Agile and DevOps: Shift-left testing, where testing starts early in the
development process, and continuous testing in DevOps pipelines.
 Performance Engineering: Moving beyond performance testing to proactive
performance engineering.
 Security Testing Focus: Due to rising cyber threats, security testing is becoming
a critical skill.
 Cloud-Based Testing: Testing applications deployed in cloud environments.
 Testing IoT Devices: Expansion of QA roles to Internet of Things (IoT)
applications.

With the growing complexity of software and the increasing expectations for
reliability, speed, and security, the future of the QA industry looks very promising,
offering numerous career paths for aspiring QA engineers.
 Chapter III: Introduction of the Organization

3.1 Overview of Axios Softwork Pvt. Ltd.

Axios Softwork Pvt. Ltd. is a dynamic and innovative IT company based in Banepa,
Nepal, established with the vision of nurturing technological growth and providing
top-notch digital solutions. The company specializes in software development, quality
assurance, and IT consulting services.

Focusing on delivering high-quality solutions for a wide range of industries, Axios

Softwork Pvt. Ltd. aims to empower businesses by providing reliable, secure, and
scalable technology services. The organization emphasizes professional development
and fosters a culture of learning, creativity, and collaboration, making it an excellent
platform for aspiring technology professionals to kickstart their careers.

Axios Softwork Pvt. Ltd. is committed to providing client-centric services, ensuring

that each product developed or tested meets the highest standards of quality and user
satisfaction.

Table 2:Description of the Organization

Details Information
Company Name Axios Softwork Pvt. Ltd.
Location Banepa, Kavre, Nepal
Industry Information Technology and Services
Major Focus Areas Software Development, QA Services, IT Consulting
Contact Email info@axiossoftwork.com
Contact Number 9801366350

3.2 Vision and Mission

3.2.1 Vision

"To be a catalyst for digital transformation by delivering innovative and reliable

technology solutions that empower businesses and inspire people."
3.2.2 Mission

 To deliver high-quality, cost-effective software and QA services tailored to the

needs of diverse industries.
 To continuously improve processes, technologies, and customer experiences.
 To cultivate a work environment that nurtures innovation, learning, and
leadership among employees.

3.3 Services Offered

Axios Softwork Pvt. Ltd. offers a diverse range of services designed to address
modern technological challenges. These include:

3.3.1 Software Development

Axios Softwork Pvt. Ltd. specializes in developing custom software solutions that
cater to the specific needs of businesses. Their development team employs agile
methodologies to ensure rapid delivery and continuous improvement of products.

3.3.2 Quality Assurance and Testing Services

The company provides comprehensive QA and testing services, including:

 Manual Testing
 Automation Testing
 API Testing
 Performance Testing
 Mobile Application Testing
 Regression and Acceptance Testing

Their QA team ensures that every product released meets rigorous quality standards.
3.3.3 IT Consulting

Axios Softwork Pvt. Ltd. also offers IT consulting services to businesses, helping
them strategize, plan, and implement technology-driven solutions to meet their
business objectives effectively.

3.4 Organizational Structure

Axios Softwork Pvt. Ltd. follows a functional organizational structure that promotes
clear communication, efficient task distribution, and collaboration among different
departments.

The typical structure includes:

 Chief Executive Officer (CEO): Overall strategic leadership and vision.

 Project Manager: Management of project timelines, resources, and client
interactions.
 Development Team: Software engineers responsible for building solutions.
 Quality Assurance (QA) Team: Dedicated to testing, validating, and verifying
product quality.
 UI/UX Designers: Focused on user interface and experience design.
 Support and Maintenance Team: Provides ongoing technical support post-
deployment.

Each department works in coordination under the guidance of the project manager to
ensure that client requirements are fulfilled with quality and efficiency.
Figure 3: Hierarchy of the Organization Structure
 Chapter IV: Analysis of Activities Done / Problems Solved

4.1 Roles and Responsibilities

During my internship at Axios Softwork Pvt. Ltd., I worked as a Quality Assurance

(QA) Intern. My primary role was to ensure that software applications developed by
the company met high-quality standards through rigorous testing.

My core responsibilities included:

 Reviewing Software Requirement Specifications (SRS) and design documents to

prepare effective test cases.
 Designing, executing, and documenting test cases based on project requirements.
 Conducting functional, regression, and exploratory testing on web and mobile
applications.
 Identifying, logging, and tracking defects using project management tools like
JIRA.
 Collaborating with the development team to resolve defects and retest fixed
issues.
 Participating in daily stand-up meetings and reporting testing progress.
 Learning and experimenting with basic automation tools for simple test case
automation.
 Preparing final test reports summarizing findings and recommendations.

Throughout the internship, I was actively involved in various projects where I

contributed significantly to maintaining product quality and improving user
experience.
4.2 Project Details During Internship

I was involved in several real-world projects focusing on software applications in

diverse domains. Some of the major projects I contributed to are:

4.2.1 Web-Based E-Commerce Platform Testing

 Reviewed business and functional requirements.

 Designed manual test cases to cover all user stories.
 Performed cross-browser testing to ensure compatibility across Chrome, Firefox,
and Safari.
 Reported bugs related to shopping cart, user registration, and payment gateway
integration.

4.2.2 Mobile Application Testing

 Participated in testing Android and iOS versions of an event management app.

 Verified user login, event creation, notification systems, and calendar
integrations.
 Used Postman for basic API testing to validate request and response data.
 Reported and verified critical issues including crashes and performance lags.

4.2.3 Defect Management System Enhancement

 Contributed to improving the internal defect tracking process.

 Suggested improvements in bug description templates to ensure better
communication between QA and Development teams
4.3 Tasks / Activities Performed

Here are the major tasks I actively performed during my internship at Axios Softwork
Pvt. Ltd.:

4.3.1 Test Case Design and Documentation

 Analyzed project requirements and created detailed test cases in Google Sheets.
 Prioritized test cases based on critical business functionalities.
 Maintained traceability between requirements and test cases.

Test Test Scenario Test Steps Expected Result Actual Status

Case Result
ID
TC_00 User Login - 1. Open login page User is User Passed
1 Valid Credentials 2. Enter valid username successfully logged in
and password logged into
3. Click login button dashboard
TC_00 User Login - 1. Open login page Error message Error Passed
2 Invalid 2. Enter invalid "Invalid displayed
Credentials password credentials"
3. Click login button displayed
TC_00 Forgot Password 1. Open login page Redirected to Page Passed
3 Link 2. Click "Forgot password redirected
Password" link recovery page
TC_00 Empty Login 1. Open login page Validation Messages Passed
4 Submission 2. Leave fields empty messages shown shown
3. Click login button for required fields

Figure 4:Sample Test Case Documentation(Google Sheets Style)

4.3.2 Manual Testing Execution

 Performed extensive functional, UI, and regression testing.

 Reported test execution results and tracked issues in JIRA.
 Validated bug fixes and conducted retesting as required.

4.3.3 Defect Reporting and Tracking

 Logged defects with detailed descriptions, steps to reproduce, screenshots, and

severity/priority tagging.
 Followed up with developers during bug triage meetings to ensure clarity and
rsolution.

Figure 5:Defect Reporting Cycle using JIRA

4.3.4 Basic API Testing

 Used Postman to send API requests and validate API responses for critical
modules like authentication and data retrieval.

4.3.5 Learning Automation Basics

 Received introductory sessions on Selenium WebDriver.

 Wrote simple automation scripts for login functionality and form submissions.

4.3.6 Collaboration and Communication

 Participated in daily stand-ups and sprint planning meetings.

 Communicated test results clearly with both QA and development teams.
 Prepared weekly reports summarizing progress and challenges faced.
 Chapter V: Conclusion and Learning Outcomes

5.1 Conclusion

The internship experience at Axios Softwork Pvt. Ltd. has been incredibly
rewarding, providing me with valuable insights into the field of software quality
assurance and the software development industry as a whole.

During the three months, I gained hands-on experience in various aspects of testing,
including test case design, functional and regression testing, defect tracking, basic
API testing, and an introduction to automation. Working closely with developers, QA
engineers, and project managers helped me develop a practical understanding of real-
world software development and testing processes.

Additionally, the professional work environment enhanced my communication skills,

teamwork capabilities, time management, and problem-solving abilities. I also gained
firsthand exposure to project management tools like JIRA and technical testing tools
like Postman and Selenium WebDriver (introductory).

This internship has significantly strengthened my technical foundation and prepared

me for future challenges in the IT industry. I am immensely thankful to Axios
Softwork Pvt. Ltd. for providing a supportive and motivating environment that
fueled both my professional and personal growth.

I look forward to building upon these experiences and continuously developing my

skills as I step into the professional world.
5.2 Learning Outcomes

The internship offered me a multitude of learning opportunities that can be broadly

categorized into two sections:

5.2.1 Professional Level Outcomes

 Improved communication and reporting skills by collaborating with team

members and presenting daily updates.
 Developed better time management skills through task prioritization and meeting
strict deadlines.
 Enhanced teamwork skills by participating in sprint meetings and group testing
activities.
 Gained practical exposure to professional work culture and organizational
behavior.
 Improved problem-solving skills through defect identification, root cause
analysis, and working closely with developers to resolve issues.

5.2.2 Technical Level Outcomes

 Acquired hands-on experience in manual testing, including functional, regression,

and exploratory testing.
 Learned how to design effective test cases based on project requirements.
 Gained practical knowledge in defect reporting and tracking using JIRA.
 Understood the fundamentals of API testing using Postman.
 Learned basic concepts of automation testing using Selenium WebDriver.
 Understood the importance of quality assurance in the software development life
cycle (SDLC).
 Experienced working in Agile environments and understanding sprint cycles.

In conclusion, this internship has been a crucial step in bridging the gap between
academic learning and practical industry application, laying a strong foundation for
my future career in software quality assurance.
 References

Software Testing Help. (2024). Software testing fundamentals.

https://www.softwaretestinghelp.com

Agile Alliance. (2024). Agile software development principles.

https://www.agilealliance.org

Atlassian. (2024). The complete guide to JIRA for QA. https://www.atlassian.com

Axios Softwork Pvt. Ltd.. (2024). Official documents and training materials.

Myers, G. J., Sandler, C., & Badgett, T. (2011). The art of software testing (3rd ed.).
Wiley.

Kaner, C., Falk, J., & Nguyen, H. Q. (1999). Testing computer software (2nd ed.).
Wiley.

Beizer, B. (1995). Software testing techniques (2nd ed.). Van Nostrand Reinhold.

Postman. (2024). API testing best practices. https://www.postman.com/api-testing

SeleniumHQ. (2024). Selenium WebDriver documentation.

https://www.selenium.dev/documentation

Atlassian. (2024). Using JIRA for bug tracking and agile project management.
https://www.atlassian.com/software/jira/guides

International Software Testing Qualifications Board (ISTQB). (2024). Foundations of

software testing. https://www.istqb.org
 Appendices

I. Screenshots of Testing Activities

Test Case Documentation Sample

Bug Reporting on JIRA
API Testing via Postman Interface

Basic Selenium Script Output

Regan Pasachhe

QA Intern at Axios Softwork Pvt. Ltd.

Focus: Quality Assurance, Manual Testing, Defect Tracking, Basic

Automation.