Travel date 26.04.2025 Reservation date 24.04.
2025 Passenger: 35 years old
Ticket type Regular Carrier Union-Ivkoni YAVOR YORDANOV HAR
+359 2 989 0000 Seat Platform Ticket price
+359 2 989 1111 18 7 1837 €
SOFIA Ticket №
11288179
15:30 Sofia - Central Bus Station 1000005242817
SOFIA > BALGARSKI IZVOR > SEVLIEVO > VELIKO
TARNOVO > SHUMEN > VARNA > DOBRICH
DOBRICH
23:20 Dobrich - Complex Vista - M
Journey data
Date Time Stops Address
26.04.2025 15:30 Sofia - Central Bus Address: 1202 Sofia, bulevard "Knyaginya Maria
Station, platform 7 Luiza" 100
26.04.2025 23:20 Dobrich - Complex Vista Address: Dobrich, "Dimitar Petkov" 4
-M
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For questions regarding the trip in:
● Bulgaria: +359 2 989 0000; +359 2 989 1111
● Austria, Belgium, Germany, Netherlands, Czech Republic: +359 888 838 838
● Italy, Spain, Portugal, France: +359 889 590 000
● Greece: +359 889 490 000
● United Kingdom: +44 747 707 04 61
Dear passengers, pay attention!
Time of departure and return: 00:00h is the start of the selected date.
Example: If you want to travel at 31.07. against 01.08. at midnight, you should make a reservation for 01.08. at 00:00h.
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Customers who have purchased tickets on the Website for a bus travel shall have the right to:
1. To change the date and the time of travel - only and in case of any free seats for the desired new date and time. The
change can be made by e-mail on support@busexpress.com or in every office of the coach carrier but not later than
1 hour prior to departure from the station. In case of force majeure events up to 10 minutes after the departure from
the station only in the offices of the coach carrier. For this purpose, the Customer must provide the number of the
electronic ticket. For revalidation requests by e-mail outside of our office hours, it will be assumed that the ticket will
be revalidated at 09:00 AM on the next business day under the following conditions:
1. In case of revalidation of a trip in Bulgaria, the Customer pays no penalty.
2. Revalidation is allowed only once for a ticket.
2. To cancel a trip in Bulgaria by e-mail on support@busexpress.com or in every office of the coach carrier. For
cancellation requests by e-mail outside of our office hours, it will be assumed that the ticket is cancelled at 09:00
AM on the next business day under the following conditions:
1. For cancellation up to 24 hours before departure from the bus stop - the Customer pays no penalty.
2. For cancellation from 24 to 12 hours before departure from the station - the Customer pays a penalty to the
amount of 10% of the value of the ticket.
3. For cancellation from 12 to 1 hour before departure from the station - the Customer pays a penalty to the
amount of 30% of the value of the ticket.
4. For cancellation for less than 1 hour before departure from the station - the Customer pays a penalty to the
amount of 50% of the value of the ticket.
5. After the departure from the bus stop - the ticket shall be deemed used and the amount spent by the Customer
shall not be reimbursed.
6. In any case, the Customer shall bear all costs of the banking transactions, as well as pay a fee of 2 BGN for the
service.
3. To cancel a trip outside of Bulgaria by e-mail on support@busexpress.com or in every office of the coach carrier. For
cancellation requests by e-mail outside of our office hours, it will be assumed that the ticket is cancelled at 09:00
AM on the next business day under the following conditions :
1. For cancellation up to 48 hours before departure from the station - the Customer pays a penalty to the amount
of 10% of the value of the ticket.
2. For cancellation from 48 to 1 hour before departure from the station - the Customer pays a penalty to the
amount of 30% of the value of the ticket.
3. For cancellation for less than 1 hour before departure from the station - the Customer pays a penalty to the
amount of 50% of the value of the ticket.
4. After the departure from the bus stop - the ticket shall be deemed used and the amount spent by the Customer
shall not be reimbursed.
5. In any case, the Customer shall bear all costs of the banking transactions, as well as pay a fee of 2 BGN for the
service.
4. To revalidate a trip outside of Bulgaria by e-mail on support@busexpress.com or in every office of the coach carrier.
For revalication requests by e-mail outside of our office hours, it will be assumed that the ticket is revalidated at
09:00 AM on the next business day under the following conditions:
1. For revalidation up to 48 hours before departure from the bus stop - the Customer pays no penalty.
2. For revalidation from 48 to 1 hours before departure from the station - the Customer pays a penalty to the
amount of 10% of the value of the ticket.
3. For revalidation for less than 1 hour before departure from the station - the Customer pays a penalty to the
amount of 20% of the value of the ticket.
4. After the departure from the bus stop - the ticket shall be deemed used and the amount spent by the Customer
shall not be reimbursed.
5. A revalidated ticket shall not be subject to cancellation.
6. A return ticket is considered a whole unit. If the first direction of the ticket has been used, the second can only be
revalidated according to the Revalidation Terms.
7. In case of travel refusal, the amount for a ticket purchased online shall be reimbursed by bank transfer in
accordance with the Terms of Travel Refusal and Cancellation.
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