Personal Loan application

Customer Care Centre

Toll free 0-800-1000-09 (Vodafone)
1 8080 (MTN)
www.stanbic.com.gh

Name of CC/PSC CC/PSC code

Please use block letters and fill in the form as completely and accurately as possible, to aid our successful processing of the application.

Originator ID Originator branch Customer number

Individual First time borrower Repeat borrower Conditional offer Yes No Staff indicator Yes No

Personal information

Title First name Surname

Date of birth (YYYY-MM-DD) Gender Male Female

Personal identification

Drivers license Passport Voters ID National ID NHIS ID Other

ID number If not Ghana, state country name

Telephone (country code - area code - phone number, e.g. +233 303 8000)
Telephone Telephone
(Home) (Work) Mobile number

Current residential address

House number Street name

Name of community Nearest landmark

Town/city Living at address since (YYYY-MM-DD)

Residential status Rent Own (mortgage) Own (not mortgage) Living with parents Employer provided

Other please specify

Postal address
Using postal address since
Town/city (YYYY-MM-DD)

Marital status and dependants

Single Married Divorced Widowed Other

How married Customary marriage Ordinance Islamic

Number of dependant Spouse Children Other

Spouse’s details (if applicable)

Title First name Surname

Mobile number

Referee 1 (Family member)

Title First name Surname

Relationship Mobile number Date of birth (YYYY-MM-DD)

Residential address

House number Street name Name of community

Living at address since
Nearest landmark Town/city (YYYY-MM-DD)

Customer to sign
Gha 11/195216 2013-11 Page 1 of 6
 Referee 2 (Not family member)
Title First name Surname

Relationship Mobile number Date of birth (YYYY-MM-DD)

Residential address
House number Street name Name of community
Living at address since
Nearest landmark Town/city (YYYY-MM-DD)

Employment details
Type of employment

Permanent Private practice Self-employed Contract Part-time Pensioner Student Unemployed

Employer’s name Industry/sector

Employer

Address

Town/city Employer telephone

Employment date Contract expiry date
(YYYY-MM-DD) (if applicable) (YYYY-MM-DD) SSNIT number
Employee

Telephone number Highest level of education

Occupation Designation

Gross monthly salary Net monthly salary Staff number

Previous employer (if less than 12 months with current employer)

Period employed (MM-YY)

Main banking account details

Account type Cheque/Current Savings Other (specify)

Held in the name of Transactional account/Salary account Yes No

Bank or financial institution

Date opened [bank use]
Branch name (YYYY-MM-DD)

Account number Branch code

Financial information (if applicable)

Rent/mortgage payment Vehicle finance payment

Other verifiable monthly income Other debt payments

Guaranteed bonus/13th cheque
(if applicable) Other monthly commitments

Existing unsecured loans and other credit facilities

Total
If yes, rehabilitation date
Have you been declared insolvent in the last ten years? Yes No (YYYY-MM-DD) (please attach proof)
If yes, please give
Are you a guarantor/surety for anybody or anything else? Yes No details of guarantee

Loan application details (To be completed in the presence of Stanbic Officer)

Loan amount applied for

Loan type Fixed term loan Revolving term loan Consumer Finance Term Loan

EMS Non-guaranteed EMS Guaranteed Other please specify

Interest rate Fixed Variable Score Base rate - Margin -

Repayment method Direct payroll deduction Direct debit Direct deposit Standing order Other
Gha 11/195216 2013-11

Term of loan Months Repayment amount (As per attached repayment schedule).

Loan protection cover Yes No

Page 2 of 6

Accept lesser offer Yes No Minimum amount Signature

Customer to sign
 Loan protection benefit - Stanbic Transactional account holder (official use)
Loan protection cover is included as part of the monthly repayments and covers the outstanding balance in the event of permanent disability or death of the borrower.

Premium charged is at a rate of % of monthly balance and forms part of the monthly loan repayment.

First premium is GHS

Loan protection benefit - Direct payroll deduction customer (official use)

This loan facility has an inherent Loan Protection insurance which covers the outstanding balance in the event of permanent disability and death of the borrower.

A one-off premium of % would be deducted upfront from the approved loan amount.

First premium is GHS

NB: The premium quoted above may vary depending on the final loan amount approved by our Central Credit Office.

Security offered

Value Type

Details

Debit authorisation (Stanbic Transactional account holder) - where applicable

I, hereby

authorise Stanbic Bank Ghana Ltd to debit my account number

Stanbic Bank Ghana Ltd branch, with the repayment amount of the loan amount finally approved by the bank,
until the debt is fully repaid.

Date
Customer name Signature (YYYY-MM-DD)

Debit authorisation (Direct payroll deduction customer) - where applicable

I, hereby
authorise my employer to deduct the monthly repayments for this facility if approved, direct from my salary and paid to Stanbic Bank Ghana Limited towards
the repayment of my loan facility until the debt is fully paid.

Date
Customer name Signature (YYYY-MM-DD)

Customer declaration and acceptance

I confirm that the details provided above and in any attached documents are a true reflection of my personal, employment and other details. In addition to
accepting this loan offer, I agree that the loan will be fully repayable if I move my account to another bank or if my employment with current employer

ceases. I further confirm that the general terms and conditions have been explained
to me, and I agree to be bound by them, and that I am able to afford the repayments arising from the loan obligation. I also confirm that a copy of the facility
terms and conditions have also been given to me.
Signatures

Customer Date (YYYY-MM-DD)

Customer consultant/Personal Solution
consultant on behalf of Stanbic Bank Ghana Ltd Date (YYYY-MM-DD)

Employer Endorsement (Where applicable)

In consideration of Stanbic Bank Ghana Limited granting a loan to

an employee of (full name of company).

We confirm that all workplace information provided by the application on this application is correct.

Endorsed by

Official title

Date (YYYY-MM-DD) Signature

Customer to sign

Gha 11/195216 2013-11 Page 3 of 6

Credit Reference Bureau Consent clause

By submitting an application for credit facilities, you agree to be bound by the following requirements relating to the submission of information to the Credit
Reference Bureau and the issue of a financial card whether or not the application for credit facilities is approved;

Definitions

“Credit Reference Bureau” means all registered credit reference bureaus being utilized by the Bank from time-to-time;

“Customer Credit Information” means information concerning

i your credit history, including applications for credit, credit agreements to which you are or have been a party, pattern of payment or default under
any such credit agreements, incidence of enforcement actions with respect to any such credit agreement, the circumstances of termination of
any such credit agreement;

ii your financial history, including your past and current income, assets and liabilities and other matters with respect to your income and
financial means;

iii your education, employment, career, professional or business history, including the circumstances of termination of any employment, career,
professional or business relationship; or

iv your identity, including your name, date of birth, identity number, marital status and family relationships, past and current addresses and other
contact details and related matters.

“Data” means the raw factual information furnished by us to the Credit Reference Bureau including, but not limited to, credit applications, credit agreements,
payment history or patterns or Customer Credit Information collected and arranged by the Credit Reference Bureau and its employees and processed by
the Credit Reference Bureau’s computer systems which are stored in the database.

Consent to disclosure of confidential information

You hereby

a irrevocably consent to us collecting, receiving, compiling and retaining any Customer Credit Information about you for purposes of:

i assisting us to perform our statutory of your creditworthiness; and

ii deciding whether or not to grant you credit; and

iii monitoring your credit profile should we grant you credit; and

iv filing our Customer Credit Information with the Credit Reference Bureau.

b consent to the receipt, sharing, provision and exchange of data with Credit Reference Bureau and with other licensed financial institutions and micro
finance deposit taking institutions through the Credit Reference Bureau provided that you reserve the right to lodge a complaint with the Credit
Reference Bureau or to challenge any Customer Credit Information held by the Credit Reference Bureau in your respect;

c acknowledge that the Customer Credit Information obtained may include positive or negative information regarding your payment record;

d acknowledge that the Credit Reference Bureau is authorised to collect negative information on the background and credit history relating to any non
performing obligations you may have;

e consent to the collection, recording, retention and submission of all data relating to your economic, financial and commercial obligations in order to
determine your overall debt exposure and ability to pay.

1 Authorised signatory 1 Witness

Signature Signature

Name Name

Designation (where applicable) Designation (where applicable)

Date (YYYY-MM-DD) Date (YYYY-MM-DD)

Customer to sign

Gha 11/195216 2013-11 Page 4 of 6

 General terms and conditions
applicable to all personal loans
(Fixed Term Loan and Revolving Term Loan)
Definitions
“account” means the loan account opened in our books in respect of this agreement;
“agreement” means the personal loan application form, any additional information forms, and the letter of offer read together with these terms and conditions and all payment instructions,
letters, notices and appendices hereto;
“applicant” “borrower”, “you” or “your” means the person applying for the personal loan in the Personal Loan Application,
“bank", “we”, “us” or “our” means Stanbic Bank Ghana Limited its successors in title or assigns;
“base interest rate" means the publicly quoted rate of interest for the Ghana Cedi or applicable currency ruling from time to time, subject to change at the Bank’s sole discretion;
“business days” mean any days other than a Saturday, Sunday or a public holiday in Ghana ;
“current account" means an active account into and from which deposits and withdrawals can be made by way of cheques, bills, repayment authorisations or any of our self-service
channels;
“loan” means the amount we have agreed to lend you in terms of this agreement;
“margin" means the number of percentage points interest charged by us above or below the base interest rate;
“minimum repayment” means the amount due shown on your statement;
“payment date” or “due date” means the due date for payment of all amounts due and payable as shown on your statement; and
“repayment" means a payment made by you to us to pay off your loan.
“limit”, “agreed limit”, “credit limit” or "reduced credit limit" means the amount of the loan that is available for use by you in terms of this agreement;
1 Costs and Expenses currencies required to effect such application.
The borrower shall reimburse to the Bank on demand on a full indemnity basis
(whether or not the Loan is drawn down) all valuation, insurance and legal fees 7 Severability
and other out of pocket expenses (including stamp duties and Value Added Tax) Each provision of the agreement is severable, the one from the other and, if at any
incurred by the Bank in connection with the creation or any revaluation of the time any provision is or becomes or is found to be illegal, invalid, defective or
Security or the enforcement or preservation by the Bank of its rights under this unenforceable for any reason by any competent court, the remaining provisions
agreement or the Security (or the documents referred to in them). shall be of full force and effect and shall continue to be of full force and effect.

2 Remedies and Waivers 8 Currency Clauses

The Bank’s rights under this agreement are cumulative, may be exercised as often If any part of the Loan is denominated in a foreign currency ("the currency of the
as the Bank considers appropriate and are in addition to its rights under the general account"), payment under or the repayment of such Loan will be made in such
law. The Bank’s rights (whether arising under this agreement or under the general foreign currency.
law) will not be capable of being waived or varied, otherwise than by an express Any money received by the Bank, or by any person appointed by the Bank, in a
waiver or variation in writing. Any failure by the Bank to exercise, or any delay in currency other than the currency of the account may be converted by the Bank into
exercising, any of such rights will not operate as a waiver or variation of that or any the currency of the account or such other currency as the Bank considers necessary
other such right; any defective or partial exercise of any such right will not preclude to cover the obligations or liabilities of the borrower. The Bank shall use the Bank’s
any other or further exercise of that or any other such rights; and no act or course spot rate of exchange for such conversion.
of conduct or negotiation on the part of the Bank shall preclude the Bank from In the event of any legislation or extreme change in market conditions affecting
exercising any such right or constitute a suspension or any variation of such right. the ability of the Bank to provide or fund loan in foreign currency, the Bank reserves
the right, at its sole discretion, to switch any foreign currency indebtedness by the
3 Payments borrower into the local currency of Ghana at the rate ruling on the day of such
All payments by the borrower under the Loan, whether of principal, interest, fees, switch. Also, in the event that the Bank demands repayment of any indebtedness
costs or otherwise, shall be made in full in immediately available funds, without of the borrower, after such demand has been made, the Bank reserves the right,
set-off or counterclaim and free and clear of any deduction or withholding on account at its sole discretion, to switch any foreign currency indebtedness by the borrower
of tax or otherwise. If the borrower is required by law to make any deduction or into the local currency of Ghana at the Bank’s spot rate ruling at the day of such
withholding from any payment under the Loan, the sum due from the borrower in switch.
respect of such payment shall be increased to the extent necessary to ensure that, In exercising the aforementioned rights to switch foreign currency indebtedness
after the making of such deduction or withholding, the Bank receives a net sum into the local currency of Ghana, the Banks will not be liable for any losses resulting
equal to the sum which it would have received had no such deduction or withholding from exchange rate fluctuations.
been required.
9 Assignment
4 Certificate The borrower shall not be entitled to assign all or any part of his/her obligations or
A certificate signed by any manager of the Bank (whose appointment or authority benefits under this agreement without the prior written consent of the Bank, which
need not be proved) as to any amount owing to the Bank under the agreement, consent will not be unreasonably withheld.
by the borrower, the rates of interest and any other fact stated therein, shall, on The Bank shall be entitled, without the consent of or notice to the borrower, to cede,
its mere production, be prima facie proof of the content of such certificate. assign and/or delegate all or any part of its rights and/or obligations under the
agreement and/or the Security, either absolutely or as collateral security, to any
5 Notices person (even though that cession, assignment and/or delegation may result in a
The parties choose the addresses set out in the agreement as the street addresses splitting of claims against the borrower). Even if the Loan and/or Security is sold
at which the borrower or the Bank, as the case may be, will accept delivery of legal or ceded, the borrower acknowledges that the servicing and/or administration of
notices “(“the notice address”). Should either party wish to change its/his/her notice such Loan and/or Security may:
address, the other party must be notified in writing, and this notice must be hand 9.1 still be performed by the Bank on behalf of the purchaser/cessionary or cedent; or
delivered or sent by registered post. 9.2 be contractually managed by a third party on behalf of the purchaser/cessionary
All other notices or communications required or permitted to be given in respect or cedent; or
of the provisions of this agreement will be valid only if in writing and sent to either 9.3 be performed by the purchaser/cessionary or cedent itself.
party’s notice, email or postal address or fax number provided in the agreement These services and administrations can include the giving of notices, realisation
or any changed address advised in terms of this clause, provided that any documents of any collateral and the recovery of amounts due under the loan agreement.
to be delivered in respect of legal proceedings in connection with this agreement Even if the Loan (or any part thereof) is sold, ceded, assigned and/or delegated
may only be served on the parties’ notice address to any person ("the transferee"), the borrower acknowledges that the Bank may
Any notice: (i) sent by prepaid registered post will be deemed to have been received elect not to cede, assign or sell its rights under the Security and/or any other
on the 5th (fifth) business day after posting; or ii) sent by ordinary mail will be collateral ("relevant collateral") to the transferee such that, notwithstanding the sale,
deemed to have been received on the 7th (seventh) business day after posting; cession, assignment and/or delegation of the Loan (or any part thereof) to the
or iii) delivered by hand will be deemed to have been received on the day of transferee, the relevant collateral shall, as between the Bank (or its successors in
delivery; or iv) sent by telefax or e-mail will be deemed to have been received on title or assigns under the relevant collateral) and the borrower, continue to cover
the 1st (first) business day after the date it was sent. the indebtedness of the borrower to the Bank (or its successors in title or assigns
Notwithstanding anything to the contrary contained herein, a written notice or under the relevant collateral) on the terms set out in the relevant Security documents.
communication actually received by either party will be an adequate written notice
or communication to that party even though it was not sent to or delivered to your 10 Material Adverse Change
notice, postal or e-mail address or telefax number. In the event that a Material Adverse Change has occurred in the financial conditions,
results of operations or business of the borrower, the Bank reserves the right to
6 Set Off convert the Loan to a loan repayable on demand or to call for cash cover for the
The Bank may, at any time without notice or demand to the borrower and full extent of the borrower's indebtedness to the Bank, inclusive of contingent
notwithstanding any settlement of account or other matter whatsoever, combine liabilities.
or consolidate all or any then existing accounts of the borrower with the Bank “Material Adverse Change” shall mean a material adverse change in the Bank’s
including accounts in the name of the Bank whether current, deposit, loan or of opinion and agreed by the borrower. If the borrower should not agree within 14
any other nature whatsoever, whether subject to notice or not and in whatever days of being notified by the Bank that a Material Adverse Change has taken place,
currency denominated and whether held in the name of the borrower alone or then the matter shall be referred to the Bank’s auditors for their opinion and the
jointly with others wherever situate and set off or transfer any sums standing to the borrower agrees that the opinion of the Bank’s auditors shall be final and binding.
credit of any one or more such accounts in or towards satisfaction of any obligations
and liabilities to the Bank of the borrower whether such liabilities be present, future, 11 Representations and Warranties
Bank’s copy

actual, contingent, primary, collateral, joint or several and the borrower expressly The borrower represents and warrants to the Bank that:
waives any rights of set-off that the borrower may have, so far as is permitted by 11.1 this agreement and the Security, when executed, will constitute legal, valid and
law, in respect of any claim which it may now or at any time hereafter have against binding obligations or those of the provider thereof;
the Bank and the Bank may use any such money to purchase any currency or 11.2 he/she has the power to enter into and perform in terms of the agreement and the

Gha 11/195216 2013-11 Page 5 of 6

 Security, and all necessary consents where applicable have been obtained for the to herein or the assets, business or affairs of the borrower outside the Bank’s group
acceptance of the Loan, the grant of the Security and the execution and delivery whether such personal data and/or information is obtained after the borrower ceases
of this agreement and the Security; to be the Bank's borrower or during the continuance of the banker-borrower
11.3 the acceptance of the Loan or the grant of the Security do not contravene any relationship or before such relationship was in contemplation:
agreement or instrument to which he/she or the provider thereof is a party; 16.4 for fraud prevention purposes;
11.4 he/she is not insolvent nor have any steps been taken or are, to the best of his/her 16.5 to licensed credit reference agencies or any other creditor, whether or not the
knowledge, threatened against him/her for winding up; no action or litigation is borrower is in breach of this agreement or any documents referred to herein or any
pending or, to the best of his/her knowledge, threatened against him/her which other obligations to the Bank;
could reasonably have a material adverse effect on his/her business, financial 16.6 to its external lawyers, auditors and other sub-contractors or persons acting as the
condition or assets; Bank's agents;
11.5 there are no material facts or circumstances in respect of the borrower or the 16.7 to any person who may assume the Bank's rights under this agreement;
Customer’s Group, his/her affairs, business and operations which have not been 16.8 if the Bank has a right or duty to disclose or are permitted or compelled to do so
fully disclosed which would be likely to adversely effect the decision of the Bank by law; and
to advance the Loan. 16.9 for the purpose of exercising any power, remedy, right, authority, or discretion
relevant to this agreement or any other document.
12 General Undertakings The borrower acknowledges and agrees that, notwithstanding the terms of any
While the Loan remains available or any amount or commitment remains outstanding, other agreement between the borrower and the Bank, a disclosure of information
the borrower undertakes to the Bank: by the Bank in the circumstances contemplated by this clause does not violate any
12.1 that he/she shall not cease carrying on business; duty owed to the borrower by law, under the common law or pursuant to any
12.2 he/she shall not change his/her accounting policies; agreement between the Bank and the borrower or in the ordinary course of banking
12.3 he/she shall not become surety, guarantor for or give indemnity on behalf of any business and the customs, usage and practice related thereto and further that
third party or render himself/herself liable in any way whatsoever for the debts or disclosure as aforesaid may be made without reference to or further authority from
engagements of any other party; the borrower and without inquiry by
12.4 that no assets of the borrower will be encumbered or further encumbered without the Bank as to the justification for or validity of such disclosure.
the Bank’s prior written approval, except for encumbrances in existence at the date
of this agreement, full details of which were disclosed in writing to the Bank; 17 Governing Law and Jurisdiction
12.5 that he/she shall not sell, transfer or otherwise dispose of or attempt to sell, transfer This agreement shall be governed and construed in accordance with Ghana law
or otherwise dispose of the whole or any substantial part of his/her undertaking, and the courts of Ghana shall have jurisdiction to settle any disputes which may
property, assets or revenues, whether by a single transaction or a number of arise in connection therewith without prejudice to the exclusive right of the Bank
transactions (other than in the ordinary course of his/her business); to institute proceedings against the borrower in respect thereof in any other
12.6 that he/she shall not make any material change in the scope or nature of his/her jurisdiction.
business;
12.7 that he/she shall, immediately upon becoming aware of it, notify the Bank of any 18 Negative Pledge of Assets
material litigation, arbitration or administrative proceeding pending or, to the best The borrower agrees not to:
of his/her knowledge, information and belief, threatened against the borrower; 18.1 mortgage, pledge, assign, charge, hypothecate or otherwise encumber or further
12.8 that he/she shall not change the ownership or shareholding structure of encumber any of his/her movable or immovable assets to secure any liability of
the borrower without the Bank’s prior written consent. any nature (excluding encumbrances existing at the date of this letter of offer
provided that they have been advised to the Bank in writing);
13 Whole Agreement, Variation of Terms, No Indulgence 18.2 dispose of or attempt to dispose of any of his/her assets for the express purpose
The agreement created upon acceptance of the agreement by the borrower shall of raising money from the said disposal, other than in the normal course of his/her
constitute the whole agreement between the Bank and the borrower relating to the trading activities; or
subject matter of the agreement. No addition to, variation, or amendment, or 18.3 become a surety or guarantor for or give any indemnity on behalf of any third party
consensual cancellation of any of the terms contained in the agreement shall be whomsoever or render himself/herself liable in any way whatsoever for the debts
of any force or effect unless it is reduced to writing and signed by both parties. No or liabilities of any party;
indulgence shown or extension of time given by the Bank shall operate as an without the prior consent of the Bank, while banking loan are accorded to the
estoppel against the Bank or waiver of any of the Bank’s rights unless recorded borrower by the Bank, which consent shall not be unreasonably withheld. This
in writing and signed by the Bank. The Bank shall not be bound by any express restriction shall not apply to suspensive sale contracts entered into in the normal
or implied term, representation, warranty, promise or the like not recorded herein, course of the Customer’s business
whether it induced the conclusion of any agreement and/or whether it was negligent
or not. 19 Interest
19.1 Interest rate payable on the loans granted shall:-
14 Availability of Funds 19.1.1 Be calculated on the basis of 365 day year, for loans in Ghana Cedi and a 360
The Bank shall not be liable for any failure to perform its obligations hereunder day for loans denominated in foreign currency, irrespective of whether or not the
resulting directly or indirectly from the action or inaction of any government or local year in question is a leap year.
authority or any strike, boycott, blockade act of god, civil disturbance or for any 19.1.2 Accrue from day to day and be debited to the applicant’s account monthly in areas.
other act which is beyond the control of the Bank. 19.2 Rate of interest quoted or determined initially or altered subsequently by the Bank
apply to utilization of loans within the limit(s) agreed by the Bank in writing and may
15 Loan protection be subject to interest at such higher rate(s) as the Bank may determine at its
The Bank requires all loans to have adequate loan protection cover. The Bank will discretion at the time when such indebtedness is incurred and/or at any time
arrange the cover with its designated Insurance Provider in order to secure the thereafter. Advising this rate does not constitute an agreement by the Bank allow
loan in the event of death or permanent disability of the borrower until such a time borrowing in excess of the approved loans limits.
as the loan is settled in full. The cost of the loan protection cover shall be at the 19.3 If any sum payable by the applicant under any of these loans is not paid when due
Bank’s sole discretion and shall either be deducted from loan amount upon that will attract interest at a default rate to be determined by the Bank from time
disbursement or include in the monthly instalments. The loan protection benefit to time from the date on which such sum fell due to the date on which it is paid.
remains valid during the period of the borrower’s full compliance with these general 19.4 The Bank may, from time to time vary the interest rate applicable to the applicant’s
terms and conditions. A copy of the loan protection terms and conditions is available loan if the base interest fluctuate during the agreed term of the Loan. The resultant
on request. variation in interest rate applicable will be passed on to the loan beneficiary via
16 Confidential Information instalment adjustment.
The borrower agrees with the Bank that the Bank may: 19.5 The Bank reserves the right to vary the rate of interest payable on revolving/redraw
16.1 hold and process, by computer or otherwise, any information obtained about the of the Revolving Term Loan and Revolving Line of Credit.
borrower as a consequence of the loan(ies) contemplated in this agreement;
16.2 include personal data in the Bank’s systems which may be accessed by other
companies in the Bank’s group for credit assessment, statistical analysis including
behaviour and scoring and to identify products and services (including those Applicant’s acceptance of terms and conditions
supplied by third parties) which may be relevant to the borrower; and
16.3 permit other companies within the Bank’s group to use personal data and any other I confirm that the general terms and conditions for this loan facility have
information it holds about the borrower to bring to its attention products and services been explained to me and I have also read through them and I agree to be
which may be of interest to the borrower.
bound by them. I further confirm that a copy of the facility terms and
conditions have been given to me.
The borrower hereby irrevocably authorises the Bank to disclose details of and
relating to the Customer’s accounts and loan to any other credit reference agency
or other institutions, as it deems necessary, provided that such disclosure shall
fall within the laws of Ghana. Applicant’s name
The borrower hereby irrevocably authorises the Bank to obtain details of and
relating to the Customer’s accounts and loan with anybody or institution from a
credit reference agency, as it deems necessary, provided that such disclosure
shall fall within the laws of Ghana. Signature
The borrower further agrees that that the Bank may disclose its personal data
Bank’s copy

and/or information relating to the borrower including data and information relating
to its banking relationships with the Bank, this agreement or any documents referred
Date (YYYY-MM-DD)

Gha 11/195216 2013-11 Page 6 of 6

 General terms and conditions
applicable to all personal loans
(Fixed Term Loan and Revolving Term Loan)
Definitions
“account” means the loan account opened in our books in respect of this agreement;
“agreement” means the personal loan application form, any additional information forms, and the letter of offer read together with these terms and conditions and all payment instructions,
letters, notices and appendices hereto;
“applicant” “borrower”, “you” or “your” means the person applying for the personal loan in the Personal Loan Application,
“bank", “we”, “us” or “our” means Stanbic Bank Ghana Limited its successors in title or assigns;
“base interest rate" means the publicly quoted rate of interest for the Ghana Cedi or applicable currency ruling from time to time, subject to change at the Bank’s sole discretion;
“business days” mean any days other than a Saturday, Sunday or a public holiday in Ghana ;
“current account" means an active account into and from which deposits and withdrawals can be made by way of cheques, bills, repayment authorisations or any of our self-service
channels;
“loan” means the amount we have agreed to lend you in terms of this agreement;
“margin" means the number of percentage points interest charged by us above or below the base interest rate;
“minimum repayment” means the amount due shown on your statement;
“payment date” or “due date” means the due date for payment of all amounts due and payable as shown on your statement; and
“repayment" means a payment made by you to us to pay off your loan.
“limit”, “agreed limit”, “credit limit” or "reduced credit limit" means the amount of the loan that is available for use by you in terms of this agreement;
1 Costs and Expenses currencies required to effect such application.
The borrower shall reimburse to the Bank on demand on a full indemnity basis
(whether or not the Loan is drawn down) all valuation, insurance and legal fees 7 Severability
and other out of pocket expenses (including stamp duties and Value Added Tax) Each provision of the agreement is severable, the one from the other and, if at any
incurred by the Bank in connection with the creation or any revaluation of the time any provision is or becomes or is found to be illegal, invalid, defective or
Security or the enforcement or preservation by the Bank of its rights under this unenforceable for any reason by any competent court, the remaining provisions
agreement or the Security (or the documents referred to in them). shall be of full force and effect and shall continue to be of full force and effect.

2 Remedies and Waivers 8 Currency Clauses

The Bank’s rights under this agreement are cumulative, may be exercised as often If any part of the Loan is denominated in a foreign currency ("the currency of the
as the Bank considers appropriate and are in addition to its rights under the general account"), payment under or the repayment of such Loan will be made in such
law. The Bank’s rights (whether arising under this agreement or under the general foreign currency.
law) will not be capable of being waived or varied, otherwise than by an express Any money received by the Bank, or by any person appointed by the Bank, in a
waiver or variation in writing. Any failure by the Bank to exercise, or any delay in currency other than the currency of the account may be converted by the Bank into
exercising, any of such rights will not operate as a waiver or variation of that or any the currency of the account or such other currency as the Bank considers necessary
other such right; any defective or partial exercise of any such right will not preclude to cover the obligations or liabilities of the borrower. The Bank shall use the Bank’s
any other or further exercise of that or any other such rights; and no act or course spot rate of exchange for such conversion.
of conduct or negotiation on the part of the Bank shall preclude the Bank from In the event of any legislation or extreme change in market conditions affecting
exercising any such right or constitute a suspension or any variation of such right. the ability of the Bank to provide or fund loan in foreign currency, the Bank reserves
the right, at its sole discretion, to switch any foreign currency indebtedness by the
3 Payments borrower into the local currency of Ghana at the rate ruling on the day of such
All payments by the borrower under the Loan, whether of principal, interest, fees, switch. Also, in the event that the Bank demands repayment of any indebtedness
costs or otherwise, shall be made in full in immediately available funds, without of the borrower, after such demand has been made, the Bank reserves the right,
set-off or counterclaim and free and clear of any deduction or withholding on account at its sole discretion, to switch any foreign currency indebtedness by the borrower
of tax or otherwise. If the borrower is required by law to make any deduction or into the local currency of Ghana at the Bank’s spot rate ruling at the day of such
withholding from any payment under the Loan, the sum due from the borrower in switch.
respect of such payment shall be increased to the extent necessary to ensure that, In exercising the aforementioned rights to switch foreign currency indebtedness
after the making of such deduction or withholding, the Bank receives a net sum into the local currency of Ghana, the Banks will not be liable for any losses resulting
equal to the sum which it would have received had no such deduction or withholding from exchange rate fluctuations.
been required.
9 Assignment
4 Certificate The borrower shall not be entitled to assign all or any part of his/her obligations or
A certificate signed by any manager of the Bank (whose appointment or authority benefits under this agreement without the prior written consent of the Bank, which
need not be proved) as to any amount owing to the Bank under the agreement, consent will not be unreasonably withheld.
by the borrower, the rates of interest and any other fact stated therein, shall, on The Bank shall be entitled, without the consent of or notice to the borrower, to cede,
its mere production, be prima facie proof of the content of such certificate. assign and/or delegate all or any part of its rights and/or obligations under the
agreement and/or the Security, either absolutely or as collateral security, to any
5 Notices person (even though that cession, assignment and/or delegation may result in a
The parties choose the addresses set out in the agreement as the street addresses splitting of claims against the borrower). Even if the Loan and/or Security is sold
at which the borrower or the Bank, as the case may be, will accept delivery of legal or ceded, the borrower acknowledges that the servicing and/or administration of
notices “(“the notice address”). Should either party wish to change its/his/her notice such Loan and/or Security may:
address, the other party must be notified in writing, and this notice must be hand 9.1 still be performed by the Bank on behalf of the purchaser/cessionary or cedent; or
delivered or sent by registered post. 9.2 be contractually managed by a third party on behalf of the purchaser/cessionary
All other notices or communications required or permitted to be given in respect or cedent; or
of the provisions of this agreement will be valid only if in writing and sent to either 9.3 be performed by the purchaser/cessionary or cedent itself.
party’s notice, email or postal address or fax number provided in the agreement These services and administrations can include the giving of notices, realisation
or any changed address advised in terms of this clause, provided that any documents of any collateral and the recovery of amounts due under the loan agreement.
to be delivered in respect of legal proceedings in connection with this agreement Even if the Loan (or any part thereof) is sold, ceded, assigned and/or delegated
may only be served on the parties’ notice address to any person ("the transferee"), the borrower acknowledges that the Bank may
Any notice: (i) sent by prepaid registered post will be deemed to have been received elect not to cede, assign or sell its rights under the Security and/or any other
on the 5th (fifth) business day after posting; or ii) sent by ordinary mail will be collateral ("relevant collateral") to the transferee such that, notwithstanding the sale,
deemed to have been received on the 7th (seventh) business day after posting; cession, assignment and/or delegation of the Loan (or any part thereof) to the
or iii) delivered by hand will be deemed to have been received on the day of transferee, the relevant collateral shall, as between the Bank (or its successors in
delivery; or iv) sent by telefax or e-mail will be deemed to have been received on title or assigns under the relevant collateral) and the borrower, continue to cover
the 1st (first) business day after the date it was sent. the indebtedness of the borrower to the Bank (or its successors in title or assigns
Notwithstanding anything to the contrary contained herein, a written notice or under the relevant collateral) on the terms set out in the relevant Security documents.
communication actually received by either party will be an adequate written notice
or communication to that party even though it was not sent to or delivered to your 10 Material Adverse Change
notice, postal or e-mail address or telefax number. In the event that a Material Adverse Change has occurred in the financial conditions,
results of operations or business of the borrower, the Bank reserves the right to
6 Set Off convert the Loan to a loan repayable on demand or to call for cash cover for the
The Bank may, at any time without notice or demand to the borrower and full extent of the borrower's indebtedness to the Bank, inclusive of contingent
notwithstanding any settlement of account or other matter whatsoever, combine liabilities.
or consolidate all or any then existing accounts of the borrower with the Bank “Material Adverse Change” shall mean a material adverse change in the Bank’s
including accounts in the name of the Bank whether current, deposit, loan or of opinion and agreed by the borrower. If the borrower should not agree within 14
any other nature whatsoever, whether subject to notice or not and in whatever days of being notified by the Bank that a Material Adverse Change has taken place,
currency denominated and whether held in the name of the borrower alone or then the matter shall be referred to the Bank’s auditors for their opinion and the
jointly with others wherever situate and set off or transfer any sums standing to the borrower agrees that the opinion of the Bank’s auditors shall be final and binding.
Applicant’s copy

credit of any one or more such accounts in or towards satisfaction of any obligations
and liabilities to the Bank of the borrower whether such liabilities be present, future, 11 Representations and Warranties
actual, contingent, primary, collateral, joint or several and the borrower expressly The borrower represents and warrants to the Bank that:
waives any rights of set-off that the borrower may have, so far as is permitted by 11.1 this agreement and the Security, when executed, will constitute legal, valid and
law, in respect of any claim which it may now or at any time hereafter have against binding obligations or those of the provider thereof;
the Bank and the Bank may use any such money to purchase any currency or 11.2 he/she has the power to enter into and perform in terms of the agreement and the

Gha 11/195216 2013-11 Page 5 of 6

Security, and all necessary consents where applicable have been obtained for the to herein or the assets, business or affairs of the borrower outside the Bank’s group whether
acceptance of the Loan, the grant of the Security and the execution and delivery such personal data and/or information is obtained after the borrower ceases to be
of this agreement and the Security; the Bank's borrower or during the continuance of the banker-borrower
11.3 the acceptance of the Loan or the grant of the Security do not contravene any relationship or before such relationship was in contemplation:
agreement or instrument to which he/she or the provider thereof is a party; 16.4 for fraud prevention purposes;
11.4 he/she is not insolvent nor have any steps been taken or are, to the best of his/her 16.5 to licensed credit reference agencies or any other creditor, whether or not the
knowledge, threatened against him/her for winding up; no action or litigation is borrower is in breach of this agreement or any documents referred to herein or any
pending or, to the best of his/her knowledge, threatened against him/her which other obligations to the Bank;
could reasonably have a material adverse effect on his/her business, financial 16.6 to its external lawyers, auditors and other sub-contractors or persons acting as the
condition or assets; Bank's agents;
11.5 there are no material facts or circumstances in respect of the borrower or the 16.7 to any person who may assume the Bank's rights under this agreement;
Customer’s Group, his/her affairs, business and operations which have not been 16.8 if the Bank has a right or duty to disclose or are permitted or compelled to do so
fully disclosed which would be likely to adversely effect the decision of the Bank by law; and
to advance the Loan. 16.9 for the purpose of exercising any power, remedy, right, authority, or discretion
relevant to this agreement or any other document.
12 General Undertakings The borrower acknowledges and agrees that, notwithstanding the terms of any
While the Loan remains available or any amount or commitment remains outstanding, other agreement between the borrower and the Bank, a disclosure of information
the borrower undertakes to the Bank: by the Bank in the circumstances contemplated by this clause does not violate any
12.1 that he/she shall not cease carrying on business; duty owed to the borrower by law, under the common law or pursuant to any
12.2 he/she shall not change his/her accounting policies; agreement between the Bank and the borrower or in the ordinary course of banking
12.3 he/she shall not become surety, guarantor for or give indemnity on behalf of any business and the customs, usage and practice related thereto and further that
third party or render himself/herself liable in any way whatsoever for the debts or disclosure as aforesaid may be made without reference to or further authority from
engagements of any other party; the borrower and without inquiry by
12.4 that no assets of the borrower will be encumbered or further encumbered without the Bank as to the justification for or validity of such disclosure.
the Bank’s prior written approval, except for encumbrances in existence at the date
of this agreement, full details of which were disclosed in writing to the Bank; 17 Governing Law and Jurisdiction
12.5 that he/she shall not sell, transfer or otherwise dispose of or attempt to sell, transfer This agreement shall be governed and construed in accordance with Ghana law
or otherwise dispose of the whole or any substantial part of his/her undertaking, and the courts of Ghana shall have jurisdiction to settle any disputes which may
property, assets or revenues, whether by a single transaction or a number of arise in connection therewith without prejudice to the exclusive right of the Bank
transactions (other than in the ordinary course of his/her business); to institute proceedings against the borrower in respect thereof in any other
12.6 that he/she shall not make any material change in the scope or nature of his/her jurisdiction.
business;
12.7 that he/she shall, immediately upon becoming aware of it, notify the Bank of any 18 Negative Pledge of Assets
material litigation, arbitration or administrative proceeding pending or, to the best The borrower agrees not to:
of his/her knowledge, information and belief, threatened against the borrower; 18.1 mortgage, pledge, assign, charge, hypothecate or otherwise encumber or further
12.8 that he/she shall not change the ownership or shareholding structure of encumber any of his/her movable or immovable assets to secure any liability of
the borrower without the Bank’s prior written consent. any nature (excluding encumbrances existing at the date of this letter of offer
provided that they have been advised to the Bank in writing);
13 Whole Agreement, Variation of Terms, No Indulgence 18.2 dispose of or attempt to dispose of any of his/her assets for the express purpose
The agreement created upon acceptance of the agreement by the borrower shall of raising money from the said disposal, other than in the normal course of his/her
constitute the whole agreement between the Bank and the borrower relating to the trading activities; or
subject matter of the agreement. No addition to, variation, or amendment, or 18.3 become a surety or guarantor for or give any indemnity on behalf of any third party
consensual cancellation of any of the terms contained in the agreement shall be whomsoever or render himself/herself liable in any way whatsoever for the debts
of any force or effect unless it is reduced to writing and signed by both parties. No or liabilities of any party;
indulgence shown or extension of time given by the Bank shall operate as an without the prior consent of the Bank, while banking loan are accorded to the
estoppel against the Bank or waiver of any of the Bank’s rights unless recorded borrower by the Bank, which consent shall not be unreasonably withheld. This
in writing and signed by the Bank. The Bank shall not be bound by any express restriction shall not apply to suspensive sale contracts entered into in the normal
or implied term, representation, warranty, promise or the like not recorded herein, course of the Customer’s business
whether it induced the conclusion of any agreement and/or whether it was negligent
or not. 19 Interest
19.1 Interest rate payable on the loans granted shall:-
14 Availability of Funds 19.1.1 Be calculated on the basis of 365 day year, for loans in Ghana Cedi and a 360
The Bank shall not be liable for any failure to perform its obligations hereunder day for loans denominated in foreign currency, irrespective of whether or not the
resulting directly or indirectly from the action or inaction of any government or local year in question is a leap year.
authority or any strike, boycott, blockade act of god, civil disturbance or for any 19.1.2 Accrue from day to day and be debited to the applicant’s account monthly in areas.
other act which is beyond the control of the Bank. 19.2 Rate of interest quoted or determined initially or altered subsequently by the Bank
apply to utilization of loans within the limit(s) agreed by the Bank in writing and may
15 Loan protection be subject to interest at such higher rate(s) as the Bank may determine at its
The Bank requires all loans to have adequate loan protection cover. The Bank will discretion at the time when such indebtedness is incurred and/or at any time
arrange the cover with its designated Insurance Provider in order to secure the thereafter. Advising this rate does not constitute an agreement by the Bank allow
loan in the event of death or permanent disability of the borrower until such a time borrowing in excess of the approved loans limits.
as the loan is settled in full. The cost of the loan protection cover shall be at the 19.3 If any sum payable by the applicant under any of these loans is not paid when due
Bank’s sole discretion and shall either be deducted from loan amount upon that will attract interest at a default rate to be determined by the Bank from time
disbursement or include in the monthly instalments. The loan protection benefit to time from the date on which such sum fell due to the date on which it is paid.
remains valid during the period of the borrower’s full compliance with these general 19.4 The Bank may, from time to time vary the interest rate applicable to the applicant’s
terms and conditions. A copy of the loan protection terms and conditions is available loan if the base interest fluctuate during the agreed term of the Loan. The resultant
on request. variation in interest rate applicable will be passed on to the loan beneficiary via
16 Confidential Information instalment adjustment.
The borrower agrees with the Bank that the Bank may: 19.5 The Bank reserves the right to vary the rate of interest payable on revolving/redraw
16.1 hold and process, by computer or otherwise, any information obtained about the of the Revolving Term Loan and Revolving Line of Credit.
borrower as a consequence of the loan(ies) contemplated in this agreement;
16.2 include personal data in the Bank’s systems which may be accessed by other
companies in the Bank’s group for credit assessment, statistical analysis including
behaviour and scoring and to identify products and services (including those Applicant’s acceptance of terms and conditions
supplied by third parties) which may be relevant to the borrower; and
16.3 permit other companies within the Bank’s group to use personal data and any other I confirm that the general terms and conditions for this loan facility have
information it holds about the borrower to bring to its attention products and services been explained to me and I have also read through them and I agree to be
which may be of interest to the borrower.
bound by them. I further confirm that a copy of the facility terms and
conditions have been given to me.
The borrower hereby irrevocably authorises the Bank to disclose details of and
relating to the Customer’s accounts and loan to any other credit reference agency
or other institutions, as it deems necessary, provided that such disclosure shall
fall within the laws of Ghana. Applicant’s name
The borrower hereby irrevocably authorises the Bank to obtain details of and
relating to the Customer’s accounts and loan with anybody or institution from a
credit reference agency, as it deems necessary, provided that such disclosure
Applicant’s copy

shall fall within the laws of Ghana. Signature

The borrower further agrees that that the Bank may disclose its personal data
and/or information relating to the borrower including data and information relating
to its banking relationships with the Bank, this agreement or any documents referred
Date (YYYY-MM-DD)

Gha 11/195216 2013-11 Page 6 of 6

Office use only (Customer Consultant)

Information checklist
Proof of: Checks of:
Identity document Yes No Other credit agreements/facilities Yes No
Six months’ account statements N/A
Employment Yes No (new customers) Yes No

Income (most recent payslip) Yes No Customer profile updated Yes No N/A

Address (most recent utility statement) Yes No KYC Yes No

Branch

Customer segment Business introducer

Market segment Branch name/Identifier

If current account held, please state type Stanbic Bank Ghana Ltd contact

Comments

Staff name Staff number

Scheme application Yes No Scheme name

Signature Date (YYYY-MM-DD)

Office use only (Account Analyst)

Credit bureau details

Bureau name

Match found No match found Not available Bureau score

Worst months past due Worst status

Total number of enquires in 12 months Total number of judgments or handovers in 24 months

Value of judgments or handovers Number of other payment profiles

Balance of other payment profiles Total instalment on other payment profiles

Transaction account details

Account found Yes No Risk grade A B C D E F

Cheque account Transact plus Savings Transmission

Account type
Investment Other Not given

Number of R/Ds in last six months Number of days in excess prior month

Minimum balance prior month Maximum balance prior month

Overdraft limit Total saving/investment balance(s)

Other loan account details

Number of prior loans Outstanding debit balance(s)

Worst days past due Worst account status

Customer to sign

Gha 11/195216 2013-11 Page 1 of 2

Office use only [(Account Analyst) (continued)]

Verification checklist

Proof of identity Yes No Reason

Proof of income Yes No Reason

Proof of residential address Yes No Reason

Other credit agreements/facilities Yes No Reason

Existing account(s) conducted satisfactorily Yes No Reason

Six months’ bank account statements (for new customer) Yes No Reason

Proof of employment Yes No Reason

Terms and conditions initialled by customer Yes No Reason

Other loan account status Yes No Reason

Salary Yes No Reason

Copy of marriage certificate Yes No Reason

Consent letter (where settlement account is Yes No Reason

jointly operated)

Staff name Staff number

Signature Date (YYYY-MM-DD)

Credit Evaluation Manager

Decision

Approved Declined Refer

Comments

Signature Date (YYYY-MM-DD)

Final offer, if different from request

Loan amount Loan term Interest rate

Conditions

Staff name Staff number

Signature Date (YYYY-MM-DD)

Customer to sign

Gha 11/195216 2013-11 Page 2 of 2