Facts and statistic collected together for reference analysis is called
A. Data
B. Date
C. Datu
D. Datae
ANSWER:C
Skills to craft the narative by leveraging data to conceptualized is called
ANSWER:Data Tell Story
These are type of data EXCEPT
A. Continuoes Data
B. Ordinal Data
C. None of the above
D. All of the above
ANSWER:D
Variables used to associate each data in a set os observation is called
A. Ordinal Data
B. Norminal Data
C. Continues Data
D. Descrete Data
ANSWER:B
Statistical data where variable have natural ordered categories is called
A. Ordinal Data
B. Norminal Data
C. Descrete Data
D. Conyinues Data
ANSWER:A
Data that can be counted and has a limited number values is called
A. Norminal Data
B. Ordinal Data
C. Descrete Data
D. Continues Data
ANSWER:C
Any change over time involving but required details is
A. Descrete Data
B. Norminal Data
C. Ordinal Data
D. Continues Data
ANSWER:D
Number of hours spend on duty is called
ANSWER:Daily Work
Run chart is used to study collected data for trends or a period of time
A. True
B. False
ANSWER:A
Descrete data typically only shows information for a particular events
A. True
B. False
ANSWER:A
Continues data often show trends in data over time
A. True
B. False
ANSWER:A
Sensitive information that could cause unfair advantage is called
ANSWER:Confidential data
Which one is not among the confidential data of the patient
A. Patient discharge card
B. Laboratory results
C. Patients drugs
D. Patient privacy
ANSWER:C
Organisation data that is usally limited to its employees is called
A. Internal data
B. Restricted data
C. Confidential data
D. Chronological data
ANSWER:A
Data that if compromised or accessed without authorization could lead to criminal
changes is
A. Confidential data
B. Restricted data
C. Chronological data
D. Internal data
ANSWER:B
The vertical axis represent the process being measured
A. True
B. False
ANSWER:A
The horizantal axis represent the units of times by which the measurement are made
A. True
B. False
ANSWER:A
The centerline of the chart is the mean of average
A. True
B. False
ANSWER:A
The most often used data source in the hospital are from medical records
A. True
B. False
ANSWER:A
The step involves action or doing the actual nursing intervention is called
A. Implementation
B. Planning
C. Scientific rationale
D. Supervision
ANSWER:A
These are step involve in nursing care plan,EXCEPT
A. Scientific rationale
B. Intervention
C. Interaction
D. Evaluation
ANSWER:C
These are common run charts to interpret a data,EXCEPT
A. Pie chart
B. Bar chart
C. Histogram
D. Histograph
ANSWER:C
To sustain a continues improvement in working place include the following,EXCEPT
A. Man power
B. Funding
C. Equipments
D. Knowleged
ANSWER:D
Qaulity improvement describe the process by which we take changes beyong the
initial area of testing
A. True
B. False
ANSWER:A
The level of managements are___________
A. 3
B. 2
C. 4
D. None of the above
ANSWER: A
One of the function of top management is________
A. Warning
B. Querring of staff
C. All of above
D. Decision making
ANSWER: D
The process of careful selection of staff is_________________
A. Codination
B. Implementation
C. Staffing
D. All of the above
ANSWER: C
Which of the following is the function of staffing
A. It ensure qualified staff are given the job
B. It bring about good quantity
C. It regulate education
D. All of the above
ANSWER: A
Formal organization is a relationship base on__________
A. Officials
B. Personal
C. All of the above
D. None of the above
ANSWER: A
Ordering of staff to carry out a particular task is called________
A. Staffing
B. Codination
C. All of the above
D. Directing
ANSWER: D
When your staff is absent from duty, what punishment will u give him
A. Suspension
B. Dismiss
C. Warning
D. Fair hearing
ANSWER: D
Setting of organizational ahead of time is called
A. Organizing
B. Planning
C. Implementation
D. All of the above
ANSWER: B
Bringing together physical, financial and human together is called_________
A. Staffing
B. Arrangement
C. All of the above
D. Organising
ANSWER: D
The main objective of quality assuarance is
A. Proof of fitness of product
B. inspection of quality of product
C. quality conformance
D. customer desire
ANSWER: A
Which of the following statements is/are true about quality assuarnce
A. QA is a set of activities for ensuring quality in the processes by which
products are developed
B. QA is a corrective tool and product oriented
C. all of the above
D. none of the above
ANSWER: C
The efforts of quality assuarance to little day to day jobs is related to which of
the following
A. services
B. complaint handling
C. quality improvement
D. All of the above
ANSWER: A
In the dimension of quality the following refers to personel and equiptments
A. effectiveness
B. efficiencies
C. access to services
D. Technical competencies
ANSWER: D
#A Interpersonnel relationship defined
A. continuity
B. personel to client relationship
C. efficiency
D. safety
ANSWER: B
Technical competences assess the following EXECEPT
A. Skills
B. feedback
C. capability
D. actual performance
ANSWER: B
The dimension that seek to answer the question on procedures and treatment is
A. access to service
B. technical competence
C. contuinity
D. effectiveness
ANSWER: D
The data generated during the QA is essential in the following execept
A. quality improvement plan
B. quality design
C. all of the above
D. none of the above
ANSWER: C
A The concept of QA was introduced by a british nurse Florence Nightingale during
A. Crimean war
B. world war I
C. World war II
D. civil war
ANSWER: A
The definitions of QA by several experts is characterised by defining it in the
following terms EXCEPT
A.systemic
B.ongoing process
C.protocols
D.Improve performances
ANSWER: C
one of complaints redress mechanisms by the healthcare facility require the
provision of the following
A. surplus money
B. displayed suggession box
C. all of the above
D. none of the above
ANSWER: B
In the dimension, safety means the following EXCEPT
A. Provision of social amenities
B. minimizing the risk of injury
C. minimizing infection
D. minimizing harmful side effects
ANSWER: A
Quality control is a
A. managerial tool
B. process oriented approach
C. product oriented approach
D. None of the above
ANSWER: C
Identify the correct statement
A. quality control is a product focused concept while quality assuarance is a
product focused concepts
B. quality control is a process focused concept while quality assuarance is a
product focused concepts
C. Quality control and quality assuarance are interchangeable in present ISO era
D. none of the above
ANSWER: B
What does QA and QC stand for
A. quality control and queuing control
B. quality adjustment and quality completion
C. quality assuarance and quality control
D. quality adjustment and queuing control
ANSWER: C
what is the first step of QA of healthcare facility
A.Development of standards
B.identification of customer
C.servicing
D.material control
ANSWER: A
Physical dimension of equipment in a facility comes under which qualification
A. technical dimension
B. operational dimension
C. performance dimension
D. design qualification
ANSWER: A
Which of the following is not a focus of continuos quality improvement
A. process
B. exceeding
C. individuals
D. effective competion
ANSWER: C
Improving performance is dependent on improving....
A. expection
B. the process
C. the customer
D. attitude
ANSWER: B
One of the reason there is a continuous need for QI is
A. a heavy turnover in staff
B. a challenge in the national health care policy
C. to meet client rising or changing expections
D. financial risk
ANSWER: C
In order for quality performance to occurs staff should be
A. involved
B. bystanders
C. ready
D. rested
ANSWER: A
Continous quality improvement is considered to be
A. reactive
B. proactive
C. Based on processes
D. B and C
ANSWER: D
Workers need ____________ to feel involved in the processes of the department
A. criticism
B. feedback
C. constant supervision
D. no information
ANSWER: B
all of the following are roles of the quality manager EXCEPT
A. Mobilizer
B. overcommunicator
C. maintain a static environment
D. stabiliser
ANSWER: C
Quality improvement programme focuses on
A. procedures
B. process and organization structures
C. reseach and responsibilities
D. all are true
ANSWER: D
Health information management is the department assigned to do which of the
following
A. oversees the patients plan of care for the staff
B. maintain the safe secure and confidential health record
C. develop the process for facility engineering safety
D. creates and enforces budgets
ANSWER: B
One of the following is not in the perspectives of the meaning of quality
A. client
B. equipment
C. healthcare provider
D. healthcare manager
ANSWER: B
heathcare faclity assessment can be performed
A. internally
B. externally
C. all of the above
D. none of the above
ANSWER: C
the follwing are some tools for QA assessement except
A. questionnaires
B. charts
C. units registry record
D. thermometer
ANSWER: D
In the hospital the following unit can be visit for QA
A. Laboratory
B. security outfit
C. motuary
D. refuse area
ANSWER: A
one of the following is not necessary in QA activity
A. planning
B. feedback
C. QIP
D. delegations of duties
ANSWER: D
