ASHOK KUMAR S
Email: sashokkumar0707@gmail.com
Mobile +91-9941839313
Seeking a position in Information Technology Industry as system administrator, server administrator, and desktop
support specialist.
Desktop & Laptop support Network Troubleshoot Outlook troubleshoot
Windows support Virus Handling Datas backup maintenance
Remote support Software support Team Building
PROFESSIONAL EXPERIENCE
Concern Name Duration
NATIONAL POLYPLAST (INDIA) LTD CHENNAI Jun 2018 – Till Date
D.P. DIRECT SOLUTIONS PVT. LTD CHENNAI May 2016 – May 2018
SK TECH SERVICES, CHENNAI Aug 2015 – May2016
SQUARE NETWORK SOLUTIONS, CHENNAI Dec 2012 – July 2015
AARTHI INFONET SOLUTIONS, CHENNAI July 2008 – Dec 2012
System Administrator
Expert in system installation, configuration, administration, and integration
Handling daily technical support activities on desktop support, data network and server management
Performed regular maintenance of company peripheral network devices – printers and scanners
Knowledge on remote tools like remote desktop connection, remote assistance, Team viewer
Virus support
Software installations
Responsible for support of multiple client sites, support included onsite as well as remote support
Domain addition, user administration, which involves creation of user IDs, password reset, setting up their environment
and printer configuration
Good knowledge in troubleshooting MS-Office 2000, 2003, 2007 and Outlook 2000, 2003, 2007, 2013 and also solving the
user queries
Periodic patch updating on Servers, Desktops and Laptops
Coordination with vendor for several hardware and software issues
Hardware and Software upgradation for all the Desktops
Supporting the Win 2000, Win XP, Win VISTA, Win 7, Win 8, 8.1, Win 10 Operating System Desktops
Collect the user’s details with application, network share and local drives usages details
Build OS for the Virtual Machines and monitor the VM desktops functions
Take the backup of users local desktop data’s and restore into centralized share drive
Directly reported to General Manager
Installation of device drivers for peripherals like – Routers, network printers, Scanners, modem, Wi-Fi access point
Implementing Network route for cabling
1
Field Support Engineer
Worked as an active team member with the following key responsibilities
Installation of various Windows OS packages
Trouble shoot desktop, laptop, printer, etc
Network and connect computers within organization to better communication
Rental systems maintenance
Customer end to end support
Coordinating with Local vendors
Assembling and installation of Desktop
Printer installation’s
TECHNICAL EXPERIENCE
Worked in Lakshmi Industries as Mechanical Fitter from May 2004 – Nov 2007.
Worked in Tube Products of India as Machine Operator from Aug 2003 – Apr 2004.
Worked as an apprenticeship training in Tiruttani Mills Co-op Ltd from Jul 2002 – Jul 2003.
EDUCATIONAL BACKROUND
BBA (Bachelor of Business Administration) from University of Madras.
I.T.I (Trade Fitter) from GOVT INDUSTRIAL TRAINING INSTITUTE, Chennai.
PROFESSIONAL DEVELOPMENT
ADCHN : Gateway Technologies, Chennai
(ADVANCE DIPLOMA IN COMPUTER HARDWORKING & NETWORK)
MCSE : HCL Career Development Center, Chennai
LANGUAGES KNOWN
Read : English, Tamil
Write : English, Tamil
Speak : English, Tamil
PERSONAL DETAILS
Father’s Name : Mr. T.Subramani
Date of Birth : 07-July-1983
Nationality : Indian
Religion : Hindu
Address : No: 1, 3rd ST, JAYARAM NAGAR, NERKUNDRAM, CHENNAI 600 107
Declaration
I hereby declare that all the above details given by me are to the best of my Knowledge.
Place :
Date :
(ASHOK KUMAR.S)
