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Subject Code : 815 Model Answer Page No : 1 / N
(a) Industry: It is the part of business activity which relates to production, processing, or fabrication
of products.
(b) commerce : It is that aspect of business activity which is concerned with distribution of goods
and services produced by the industry.
(a) management: Management means the process of conducting& managing various business
activities. It is an art of securing maximum results with minimum efforts to gain maximum benefits
& happiness for employee &employer& also to provide best services to the public.
(b)trade: Trade means buying selling and exchange of goods and services.
Indirect selling one or two middlemen are involved in bet. mfger &customer. (1 ½ marks)
iv) give the diagram of ideal layout for retail drug store.(2 marks)
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v) Define the term codification of drugs.Name the different methods of codification of drugs.
Codification is a method to assign a code symbol or no. to the item for its easy identification.(1/2
mark)
vi)Define the term inventory control & enlist various inventory control techniques.
Inventory control is defined as a proper control over maintenance of stock of goods(.(1/2 mark)
• ABC analysis
This technique is used to find out how much inventory should be ordered.(1 mark)
The correct quantity to buy is at which the ordering cost & inventory carrying cost is minimum.
EOQ= √ 2ab/cs
(a) salesmanship : personal selling it is an art of convincing & persuading the customers to buy
(b) advertisement:It is an art used to familiarize public with the product by informing of its
description uses its superiority over the other brands,sources of its availability & price etc.
5. It creates good impression on the customer when they enter the store.
(a) recruitment: Is a process of exploring the source of supply of the required personnel &
stimulating the prospective employees to apply for jobs in the organisation.
Its purpose is to create a pool of candidates from which suitable person may be selected for job.
(b)training: Training is the scientific process of improving the knowledge & skill of the employees
for doing a particular job.
(xii) Define the term cheque and mention different types of cheques.
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• Banking Exchange of goods with money is solved by services of banks and financial
institutions
• Insurance Despite efficient transportation and packaging there may be loss of goods. This
may be overcome by providing insurance cover of the goods during transportation and
storage. Various types of insurances are fire, marine and general.
• Packaging The goods get spoiled or damaged during transportation. This hindrance is
overcome by proper and safe packaging of goods.
(ii) What are the different forms of business organizations? Describe main features of sole
proprietorship.
• Sole proprietorship
• partnership
• Co‐operative society
Features
WINTER – 12 EXAMINATION
Subject Code : 815 Model Answer Page No :5 / N
Advantages: 1 there is reduction in the cost of marketing. 2 easy availability of goods at all
places. 3 reduction of financial burden 4 increase in sale of goods due to wholesalers & retailers.
5 uniform pricing. 6 more employment. Goods availability in remote areas.
Disadv. 1 increase in the price of products due to commission to wholesaler & retailer. 2 the
wholesaler & retailer do not supply goods in time. 3 artificial scarcity due to holding by the
wholesaler & retailer.
1. (iv) Enlist the documents required to open a new Medical retail drug store Application in
duplicate on form 19 of the D & C rules 1945.one copy for biological & other for non
biological drugs.
• An affidavit on non judicial stamp paper attested by first class magistrate by each partner in
case of partnership firm, or by the owner.
• Plan of a premise.
This technique is used generally in big stores where large inventory items are stored.
The products are divided into three groups A,B & C., according to the cost of the material & money
value of consumption.
A items
In whole inventory there are few costly items which come under this group.
B items
The items under this group are neither costly nor cheap.
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Subject Code : 815 Model Answer Page No : 6/ N
C items
These items are cheaper in cost & represents 70% of total quantity of inventory.
Consumes about 70% of Consumes about 20% of total Consumes about 10% of
total budget budget total budget
Requires very strict control Requires moderate control Requires loose control
Low or no safety stock reqd. Low safety stock reqd. High safety sock reqd.
Needs maxi. Follow up. Needs periodic follow up. Needs close follow up.
(vi) What are the different qualities necessary to become a successful salesman?
personal qualities
mental qualities
social qualities
vocational skills
Personal qualities
2. Good health, good physique, as the job involves lot of physical strain.
3. He should have clear voice, & the his talk should impress people.
mental qualities
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Subject Code : 815 Model Answer Page No : 7 / N
social qualities
He should have liking for people & shd be able to mix with them.
Vocational skills
Q3 i) An employer may evaluate his employee on the basis of following check list .( all 10 points 3 mks)
1. appearance
2.personality
7.product knowledge
8. selling ability
9.suggestive selling
10.self improvement
The grades good, average, and poor may be given and than consolidated report is prepared and accordingly
they are suitably rewarded
Q3. ii) Bank is an institution carrying on certain kinds of financial business, dealing in money. Its buys and sells
money in the same way as a trader buys goods for resale at a profit (1 mks )
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Subject Code : 815 Model Answer Page No : 8 / N
Types of banks (1mks for any 4 banks)
1Commercial bank
2Saving banks
4Cooperative banks
5Industerial banks
6Exchange banks
7Mixed banks
Lockers are provided to the customers for safe keeping of jewellery and important documents
It makes regular payment of subscription, insurance premium taxes ects on behalf of its customers
Its accepts bill of exchange in respect of imported goods and also purchases bills of exchange
Q3. iii) Financial planning is defined as the process of deciding the financial activities or goals of organization.
it consist of amount of capital to be raised, determine the form and the proportionate amt of securities to be
raised and laying down effective polices for proper administration of financial plan.(1) Sources of finance ( 2
mks )
1. Owned capital
(a) Shares
(b) Debentures
(f)Bank loans
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Subject Code : 815 Model Answer Page No :9 / N
(g)Trade credit
(h)Installment credit
(i)customers advances
Q3. iv) Wholesalers are middle men between the manufacturers and retailers (1/2mrks)
The wholesaler perform the following important functions( 2 ½ marks for 5points)
2. Distribution they distribute goods to the retailer who are widely scattered
4. Transportation : wholesaler moves the good from the place of production to his warehouse
and from there to the retailer
6. Risk bearing : In pharmaceuticals the wholesaler bear the risk of theft, fire , fluctuating prices
breakage and expiry
7. Pricing : The wholesale prices and retail prices are fixed by the government
8. Grading and Packaging : The goods are graded and packed by the wholesaler as per the
requirement of the retailer
9. Market Research : The retailer passes the knowledge regarding the product from the
customer to the wholesaler and in return the wholesaler passes this knowledge to the
manufacturer.
Q3.v) The Following factors should be considered while selecting the site for starting a new drug
store (1/2 mark for each point)
1. Business Locality: Large number of people visit the market place to purchase the thing of
their requirement
2. Residential Area : People prefer to buy the required medicines during their evening walk
3. Developing area : In cities new localities are coming up very fast so it’s a ideal place to start a
new drug store.
5. Flow of traffic: Avoid location near traffic signals and fast moving traffic areas
6. Parking : There should be enough parking space outside the drug store
7. Drug store : Avoid the site near already existing drug store as it may lead to competition
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8. Near to hotel, school cinema hall and playground : It should be avoided to select such
locations , If the site is near to such places in that case maintain the products to be sold in
that place
1. Buyer gets credit from the seller against the security of lien on the goods purchased by him.
3. The buyer becomes the owner of the goods only after the payment of total price
4. The seller is free to carry back the goods if the purchaser does not pay the installment.
5. The whole system works on agreement signed between the buyer and the seller without the
guarantor
Advantages( 1 Mrk)
1. This system provides facility to purchase costly goods which are not in the reach of middle class
2. The Small scale manufacturer can buy their machinery and tools without making total payment.
3. This system helps to increase the sale of costly and non essential items as it tempts large number
of people to buy the same.
4. Even the people who have sufficient money will go for this system as they can invest their money
elsewhere to earn more profit
Disadvantages : ( 1 mrk)
2. Trader dealing in hire purchase scheme have to arrange for large capital to finance their
business
3. The goods purchased on hire purchase scheme are costlier as they have to pay the
interest on unpaid installment
1. Saving account
2. Current account
1.Services to depositor:
a) they Collect the amount of cheque, demand draft, hundis, local and foreign bills on behalf of their
depositor
b) They offer discounting facilities in respect of local and foreign bills of the depositor
C) They pay insurance premium subscription and taxes on behalf of the depositor
a) overdraft : the overdraft facility permits the customer to overdraw from his account however the bank fix
the limit beyond which the customer cannot overdraw and the customer is required to pay specific rate of
interest on over drawn amount on daily basis. The over draft facility is allowed only against some security.
b) Cash credit : Bank fixes a limit up to which a customer may borrow money from it against some security
and interest is charged by the bank on the outstanding amount in cash credit account.
C) Loans : The bank gives Loans to the customer against some security of Mortgage.
d) Discounting of bill: The bank encash the Customers bill before they become due for payment and for this
service the bank charges a nominal discount
Q 4. ii) A cooperative society is a voluntary of persons who are financially strong, they come together with an
aim, not to get profit but to overcome instability arising out of want of adequate financial resources ( 1mrk)
The salient features of co operative society are as follows : (2 mrks for four points))
2. Managing committee is formed by electing members of society which frame the policies and manage
the affair of society
3. The capital of cooperative society is contributed by its members through purchase of limited amount
of share.
4. The shares of society cannot be transferred by members to others if the member wants to withdraw
his capital he has to return the shares
5. The distribution of profit is not related to the share capital contributed by each member even with a
small capital contribution a member can receive relatively large share in profit if he had a large
number of business transaction with the society
6. IT conducts business on cash basis and does not allow credit facility
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Subject Code : 815 Model Answer Page No : 12 / N
7. The surplus at the end of the year is not distributed as dividend, a portion of the balance is utilized
for the general benefit of the members and may be paid as a bonus to the employee and the
workers.
Q4. iii) Purchasing means buying or procurement of right type of material in the right quantity at the right
time and the right price. (1 mark)
1. Competitive price
3. Continuity of supply
Q4. iv) Scrap is residue incidentally obtained from manufacturing process it is usually of small value and
recoverable without further processing. E.g. Powder and fine granule obtained in processing of
tablets.(1mark)
3. Costly machinery and spare parts may be sold to other similar organization.
4. If there is no way for disposal of scrap then it can be dumped in a dumping place
Q4. v) Profit and loss account is an account which reveals the net profit or net loss of a firm in course of
its business operation during financial year.(1 mark)
3. To achieve goals & plans of organization by controlling the efforts of all level of management.
4. Management implies skill and experience in getting things done through people.
1. Planning : Planning is done to achieve the desired results. Proper planning involves the full
production utilization, Inventory control, and sales organization.
3. Staffing : A right person should be selected for the job to get maximum output to target work done.
4. Directing : Management is the art and process of getting things done. The manager have the
responsibilities of supervising their sub – ordinates by giving proper instruction & checking the
performance etc.
5. Controlling : It ensures the performance of plans. To look the day to day working. There should be an
adequate control so that pre – determined planned objectives are achieved.
6. Co‐ordination : In the management of an organization objective are laid down which can ultimately
be fulfilled by co‐ordination with various departments
Q.No. 5
It is a statement showing the financial position of a business on a certain fixed date or at the close of
the accounting period. It gives information regarding assets and liabilities of the business on any
particular date.
Rs. Rs.
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Subject Code : 815 Model Answer Page No :14 / N
4) Ratio analysis
Ratio analysis: (any two ratios from each subclass are expected) (02)
a) Profitability ratios: These ratios are calculated to know end results of the business. Various
ratios under this
Gross profit
Gross profit ratio = ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐X 100
Net sales
Net profit
Net sales
Operating profit
Net sales
Net profit
Capital employed
Total assets
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2) Liquidity ratios: These are used to measure ability of firm to pay off its liabilities in time. Various
ratios under this
a) Current ratio: known as working capital ratio. It expresses relationship between current assets &
current liabilities
Current assets
Current ratio=‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Current liabilities
b) Liquid ratio : : known as acid test ratio. Liquid assets are those which can be converted into cash
within short period without any loss in value.
Liquid assets
Liquid ratio=‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
Current liabilities
3) Activity ratios: known as turnover ratio. Used to measure efficiency with which firm uses its
esouces or assets. Various ratios under this
Average stock
Sales
Capital employed
4)Long term solvency ratios: Known as leverage ratio.solvency means liabilities as and when they
mature for payment. These ratios are calculated to see whether business would be able to meet its
long term commitments. Various ratios under this
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Shareholders equity
Total capital
(iii)Budget : (01)
It is a detailed plan of operation for some specific future period. It is an estimate prepared in
advance of the period to which it applies.
1) Planning :‐ A sound planning is necessary for success of any firm. It is necessary to prepare
detailed programmes relating to production raw material, sales target, research programmes,
advertising.
3) Control :‐ Control is necessary to ensure that all the plans and objectives are implemented
and achieved successfully. This is possible through budgetary control which controls by comparing
actual performance with pre determined plans.
It is the principle or chief book which contains in a summarized and classified form, a permanent
record of all transactions of a business. A ledger is a collection of all the accounts debited or
credited in journal.
1) The management can know on a particular date amount to be received or paid by going
through ledger.
2) Various transaction may be spread over in journal in various pages, but all transactions
are recorded on one page in ledger.
3) It is easy to prepare profit and loss account and balance sheet by using ledger.
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4) Accounts can be easily located by going through Index, which is provided at the beginning of the
ledger.
Name of account
(Rs.) (Rs.)
It consist of a chain of stores in a city through out the state / country and are organised by a
centralized agency for selling the same kind of products these are owned and managed by a central
organization, the uniformity of operations is the basic feature of this system.
Advantages :‐ (01)
4) They work on cash and carry principle so chances of bad debt are minimum.
Disadvantages:‐ (01)
1) These shops do not give any credit facility to the customer, which has negative effect on
sales.
3) Staff employed may not give full attention towards customer satisfaction.
4) To run these shops heavy investment and faithful persons are required.
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1) It form link between producer and customer and help in distribution of drugs.
4) It is last in distribution and in direct contact with customer and with physician.
5) Retail trade bears risk of non‐payment, fire, theft, spoilage, change in demand.
Q. No. 6
It is a book of accounts in which all receipts and payments of cash are recorded.
Types of cashbook and its format:‐ (03 marks may be allotted if any three formats are correct)
(03)
‘Dr’ ‘Cr’
‘Dr’ ‘Cr’
Date Particulars L.F. Discount Cash Date Particular L.F. Discount Cash
Rs. s Rs.
Rs. Rs.
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‘Dr’ ‘Cr’
Date Particulars L.F. Discount Cash Bank Date Particular L.F. Discount Cash Bank
Rs. Rs. s Rs. Rs
Rs. Rs.
4) Petty cashbook
Stati‐onery
Particulars
Total Amt.
Total Amt.
yances Rs.
Particuars
Voucher
Postage
Cartage
Remark
Conve‐
Date
Date
Misc
No.
Rs.
Rs.
(ii)Partnership : (01)
It is defined as the relation between persons who have agreed to share the profits of a business
carried on by all or any one of them acting for all.
c)Nominal partner
e)Secret partne
f) Partner by estoppel
g)Minor as a partner
1)Easy to form.
3) Division of work
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4) Secrecy is maintained
1)Large scale business may not possible to run because of limited resources due to limited partners
up to 20
2) Firm do not lasts for long time due to misunderstandings & lack of co‐operation of partners
3) No partner can transfer his capital to outsider without consent of all partners.
It is a big store in retail trade of wide variety of goods under the same roof. There may be separate
department for clothes, readymade garments, books, medicines however management is the same.
1) Customer does not have to run from one shop to another because everything is at the same place
3) Provide services as home delivery, after sales services, accepting orders on telephone.
4) Due to big rush, personal contact between owner of store and customer may not established.
It is a written offer to do some specified work or to provide required materials. Such offer is
accompanied by certain conditions like time period, quantity, nature of work.
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Contract : (01)
When an adequate quantity of material is required to be supplied at regular interval of time or a big
job is required to be finished in considerable length of time is known as contract.
1) Single tender: only one supplier is there as in case of patent and proprietary goods. Here tenders
are invited from one supplier only.
2) Closed tender: also known as limited tender because tenders are invited from a limited number
of suppliers who are on the approved list of supplier. Supply order is given to that supplier who have
quoted minimum rate with same specification.
3) Open tender: Also known as public tender or unlimited tender because here tender is not limited
to certain supplier. Here wide publicity is given by advertising.
1) Bin card: This is maintained by store –keeper to keep record of all items of materials and goods in
his store.
3) Continuous stock taking: Here only limited number of items is verified on a day.
1) Due to continuous stock verification balance in stock can be known at any time.
These are the books in which a transaction is recorded for the first time from a source document.
Later on transactions are transferred to the ledger.
1) Journal
b)Sales book
Amount Amount
(Rs) (Rs)