Platform
Platform
    G27259-01
    March 2025
Oracle Financial Services Cloud Configurations Guide,
G27259-01
This software and related documentation are provided under a license agreement containing restrictions on use and
disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or
allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit,
perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation
of this software, unless required by law for interoperability, is prohibited.
The information contained herein is subject to change without notice and is not warranted to be error-free. If you find
any errors, please report them to us in writing.
If this is software, software documentation, data (as defined in the Federal Acquisition Regulation), or related
documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, then
the following notice is applicable:
U.S. GOVERNMENT END USERS: Oracle programs (including any operating system, integrated software, any
programs embedded, installed, or activated on delivered hardware, and modifications of such programs) and Oracle
computer documentation or other Oracle data delivered to or accessed by U.S. Government end users are "commercial
computer software," "commercial computer software documentation," or "limited rights data" pursuant to the applicable
Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, reproduction,
duplication, release, display, disclosure, modification, preparation of derivative works, and/or adaptation of i) Oracle
programs (including any operating system, integrated software, any programs embedded, installed, or activated on
delivered hardware, and modifications of such programs), ii) Oracle computer documentation and/or iii) other Oracle
data, is subject to the rights and limitations specified in the license contained in the applicable contract. The terms
governing the U.S. Government's use of Oracle cloud services are defined by the applicable contract for such services.
No other rights are granted to the U.S. Government.
This software or hardware is developed for general use in a variety of information management applications. It is not
developed or intended for use in any inherently dangerous applications, including applications that may create a risk of
personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all
appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its
affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.
Oracle®, Java, MySQL, and NetSuite are registered trademarks of Oracle and/or its affiliates. Other names may be
trademarks of their respective owners.
Intel and Intel Inside are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used
under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Epyc, and the AMD logo
are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open
Group.
This software or hardware and documentation may provide access to or information about content, products, and
services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all
warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an
applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss,
costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth
in an applicable agreement between you and Oracle.
Contents
4   Configurations
    Understanding ID Generation                                                   4-1
        Configuring ID Generation                                                 4-2
        Configuring Company ID Generation                                         4-5
        Configuring User Group ID Generation                                      4-6
        Associating Company ID Generation Configuration with Tenant               4-7
        Associating User Group ID Generation Configuration with Tenant            4-8
    Understanding Companies                                                       4-8
        Creating Operations Company                                              4-10
        Creating Marketing Company                                               4-11
        Creating Operations Company Hierarchy                                    4-12
    Understanding and Configuring Operations Company Supplier Service Instance   4-13
        Creating and Editing Operations Company Supplier Service Instance        4-15
        Deleting Operations Company Supplier Service Instance                    4-17
    Editing Tenant Details                                                       4-17
                                                                                   iii
5    Operations
     Credential Maintenance of Operations Company Supplier Service    5-1
                                                                       iv
1
Getting Started with Oracle Financial Services
Cloud
          You need to perform a set of configurations immediately after the provisioning of a customer
          environment. These activities are performed by the default user OracleFSCloudAdmin, and
          are done only on the Non-Production tenancy. Once these initial set of configurations are
          created and tested, they are then moved to the subsequent tenancies (Pre-Production and
          Production) using Configuration Movement process.
          To understand the initial set of configurations required for setting up Oracle Financial Services
          Cloud platform, see Getting Started with Oracle Financial Services Cloud. You need to perform
          these configurations before setting up your cloud service-specific configurations.
          Related Topics
          •   Basic Configurations
          •   Default Configurations
Default Configurations
          Some of the basic configurations in Oracle Financial Services Cloud come pre-configured with
          default values. These default configurations enable you to log in and perform the basic
          platform setup, like creating other users, defining their entitlements, etc.
          The available basic configurations and their default values are listed below:
                                                                                                             1-1
                                                                                       Chapter 1
                                                                          Default Configurations
      Note:
      Channel and UI Experience pages are not available currently; they will be
      introduced in subsequent releases.
Related Topics
•   Understanding Tenancies
•   User Management
•   Managing Companies
•   Entitlements Management
                                                                                           1-2
2
Understanding Configuration Lifecycle
       Most of the configuration changes in Oracle Financial Services Cloud require testing before
       making them available for customers to start using. To facilitate this, all configurations in Oracle
       Financial Services Cloud are first created in the Non-Production tenancy and are then moved
       to Pre-Production tenancy for isolation testing, from where they are finally moved to
       Production tenancy where the users can start using the configurations. Movement of
       configurations from one tenancy to other is using the Configuration Movement process.
       All configurations in Oracle Financial Services Cloud are configured under a Config ID in Non-
       Production. The Config ID tracks the configuration lifecycle of an entity and facilitates the
       movement of configurations across the three tenancies. Thus, it is imperative that all
       configurations pertaining to an entity are bundled under the same Config ID, thereby
       simplifying the Configuration Movement process.
                                                                                                        2-1
                                                                                                    Chapter 2
                                                                                           Creating Config ID
         5.   Continue testing the configurations in Pre-Production, but note that you cannot make any
              configuration changes at this point.
         6.   When you are satisfied with your isolation testing in Pre-Production, initiate the
              Configuration Movement from Pre-Production to Production.
         7.   After the Configuration Movement process completes successfully, your configurations
              are available at the Production tenancy.
         Related Topics
         •    Creating Config ID
         •    Using an Existing Config ID
         •    Closing Config ID
         •    Initiating Configuration Movement from Non-Production to Pre-Production
         •    Initiating Configuration Movement from Pre-Production to Production
Creating Config ID
         Configurations in Oracle Financial Services Cloud are made in the Non-production tenancy,
         and are done against a Config ID and then moved to the Pre-Production tenancy. While
         creating or making any configuration changes, you need to either create a Config ID or use an
         existing Config ID (in Open status) to save your configurations.
                   Note:
                   You can create Config ID only in Non-Production tenancy, which is identified as the
                   tenancy for maintaining all Configurable Items for a customer.
                                                                                                         2-2
                                                                                                       Chapter 2
                                                                                     Using an Existing Config ID
          Related Topics
          •    Configuration ID Management
          •    Understanding Configuration Movement
Deleting Config ID
          You can delete a Config ID only if you have not done any configurations using it. After you
          have used a Config ID for making any configuration changes, you cannot delete it. That is,
          once a Config ID is Active and you have done configuration changes in the application, you
          cannot delete it.
                  Note:
                  You cannot delete a Config ID that is currently under use. To do that, switch to
                  another Config ID and then delete it.
                                                                                                           2-3
                                                                                                     Chapter 2
                                                                                             Closing Config ID
Closing Config ID
         After you finish a set of configurations for a customer in Non-production tenancy and is ready
         for further testing in Pre-production tenancy, close the Config ID so that all the configurations
         done using the Config ID are moved to the Pre-production tenancy.
         Closing a Config ID bundles all the configuration changes that you have made using that
         Config ID, and the closed Config ID is available in the queue for Configuration Movement.
                 Note:
                 Configurations are moved from Non-production tenancy to Pre-production tenancy in
                 the order in which the corresponding Config IDs are closed.
                     Note:
                     You cannot re-open a closed Config ID. Proceed with Close action only if you are
                     sure that the configurations are ready for movement.
         3.   Select Yes in the confirmation message. The page briefly displays a message informing
              the Config ID has been closed.
         Once a Config ID is closed, the configuration changes within it are queued up for movement to
         Pre-Production tenancy, and the Config ID cannot be further used to save any configurations.
                                                                                                         2-4
3
Understanding Configuration Movement
      Configuration Movement is the process through which one or more Config ID, and thereby all
      the underlying configuration changes that are being tracked under the Config IDs, are moved
      or copied from one customer tenancy to another tenancy. For example, from Non-Production to
      Pre-Production and from Pre-Production to Production.
      Customer Tenancies
      On Oracle Financial Services Cloud, every customer is provisioned with three tenancies: Non-
      Production, Pre-Production, and Production. The Non-Production tenancy is where you first
      create all configurations as per your business needs. These configurations are then moved or
      copied to the Pre-Production tenancy for business users to test and verify. This is an iterative
      process until the business users verify the various configurations and thereby provide approval
      to make the same configurations available to the Production environment.
             Note:
             The direction of configuration data flow, that is from Non-Production to Pre-
             Production, and then from Pre-Production to Production, is fixed and pre-configured
             by Oracle Financial Services Cloud tenancy automated provisioning process itself.
             You cannot reconfigure or change the direction of configuration data flow.
                                                                                                   3-1
                                                                                                            Chapter 3
                                              Initiating Configuration Movement from Non-Production to Pre-Production
         Every time a Configuration Movement is initiated, the configuration tracking system identifies a
         list of all the closed Config IDs that are available in the source tenancy since the last
         successful movement process completed, and then moves them one after the other to the
         target tenancy. Thus the Configuration Movement process works in an 'All or None’ mode. It
         either results in moving the configurations for all the Config IDs identified for movement, or
         does not move any of it (that is, in case of any unforeseen errors).
                 Note:
                 You cannot close a Config ID until you make configuration changes using it.
         In the above script, replace ENVIRONMENTNAME with the customer environment name and
         ADMINPASSWORD with the password for OracleFSCloudAdmin user.
                                                                                                                3-2
                                                                                                          Chapter 3
                                                Initiating Configuration Movement from Pre-Production to Production
         In the above script, replace ENVIRONMENTNAME with the customer environment name and
         ADMINPASSWORD with the password for OracleFSCloudAdmin user.
                                                                                                              3-3
4
Configurations
Understanding ID Generation
         ID Generators enable you to define a uniform methodology for generating identifiers across
         Oracle Financial Services Cloud, along with the capability to define patterns that are specific to
         requirements of each feature. When you create entities like an Account or a Company, system
         either generates the identifiers automatically, or validates the manually entered identifiers, both
         based on the applicable ID Generator configuration.
         Generation Type
         ID Generation configuration can be of two types:
         •    Automatic: When you select automatic ID generation, the application generates the ID
              automatically, according to the pattern defined in the configuration.
         •    Manual: When you select manual ID generation, the application lets you enter an ID
              manually, but validates the ID against the pattern defined in the configuration.
         ID Generation Pattern
         ID Generation configuration of an entity defines the pattern in which an ID is generated (or
         validated against) for that entity. ID generation pattern is a combination of two or more of these
         components:
         •    Static: A static value as a component
         •    Sequence: A sequential component
         •    CheckDigit: A check digit component that uses either Mod10 or Mod11 algorithms
                 Note:
                 An ID generation pattern must have at least two components, one static component
                 and one sequence component. As IDs are generated in the system, the static
                 component remains appended to the ID as it is, while the sequential component
                 increments as per the definition.
         ID Generation Configuration
         Setting up ID Generator for an entity involves two steps:
         1.   Identification
         2.   Setup ID Generator
         Identification
         Under Basic Information, enter the following details:
         •    Name
                                                                                                        4-1
                                                                                                     Chapter 4
                                                                                   Understanding ID Generation
           •    Long Name
           •    (Optional)Description
           Setup ID Generator
           Setting up ID Generator involves two steps:
           •    Setting up ID Attributes: This includes configuring Generation Type and Delimiter Type
                for the identifier.
           •    Setting up ID Components: This includes choosing more than one Component Types
                and its name or value.
                   Note:
                   It is mandatory to configure at least one attribute and two or more components for an
                   identifier.
           Setting Up ID Attributes
           •    Setting Up Generation Type: ID Generation Type can be either Auto or Manual.
           •    Setting Up Delimiter Type: Select the delimiter character that you want to use between
                components in the ID.
           Setting Up ID Components
           Configure the various components of the ID. The Component Type can be either Static,
           Sequence, or CheckDigit.
                   Note:
                   You need to set up a minimum of two components and one of them should be of type
                   Sequence.
Configuring ID Generation
           To generate identifiers for entities like Company and User Group, you need to configure the ID
           Generator first and then associate it with the tenant (Non-Production).
                   Note:
                   This section gives you an overview of the generic steps involved in an ID Generator
                   configuration. For specific instructions on how to configure ID Generation for a
                   Company or a User Group, refer to the Related Links at the end of this section.
           Configuring ID Generator for an entity is done using the ID Generator page and involves two
           steps:
           1.   Add Identification
           2.   Setup ID Generator
                                                                                                         4-2
                                                                                           Chapter 4
                                                                         Understanding ID Generation
Add Identification
Adding identification involves collecting three basic details of the ID Generation configuration:
•    Name
•    Long Name
•    (Optional) Description
Setup ID Generator
Setting up ID Generator involves configuring the pattern for generating ID and involves two
steps:
1.   Setting up ID Attributes: This includes configuring Generation Type and Delimiter Type
     for the identifier.
2.   Setting up ID Components: This includes choosing more than one Component Types
     and its name or value.
         Note:
         It is mandatory to configure at least one attribute and two or more components for an
         identifier.
Setting Up ID Attributes
ID attributes decide whether the ID generation should be manual or automatic. It involves
selecting the Generation Type and Delimiter Type.
•    Set up Generation Type as either Auto or Manual.
     –   Auto: ID is generated automatically based on the pattern configured in ID Generator.
     –   Manual: You can enter the ID manually, but it will be validated against the pattern
         configured in ID Generator.
             Note:
             If you select Manual, select the maximum length of the pattern in Max length /
             Value. If you select Auto, the maximum length is taken as 16 by default.
•    Set up Delimiter Type by selecting the Delimiter character to be used between various
     components in the ID.
Setting Up ID Components
ID Components decide the pattern of the ID. Every ID should have two or more components; of
which one has to be sequential. The different types of components used in forming the ID
pattern are:
•    Static: Define the static part of the ID in Static Name / Value.
•    Sequence: Define the sequential part of the ID. This involves configurations like:
     –   Whether the ID is to be padded to the maximum length or not
     –   The number with which the sequence starts
                                                                                               4-3
                                                                                              Chapter 4
                                                                            Understanding ID Generation
                                                                                                  4-4
                                                                                                      Chapter 4
                                                                                    Understanding ID Generation
          Related Topics
          •    Understanding ID Generation
          •    Configuring Company ID Generation
          •    Configuring User Group ID Generation
                    Note:
                    Select a Config ID before performing the following procedure.
          1.   From the Menu, select Configuration, and then select ID Generator, and then select
               Company.
          2.   Select Add.
          3.   In the Add Identification page, enter the following attributes:
               a.   Name: Enter the name of the company.
               b.   Long Name: Enter the full name of the company.
               c.   Description: (Optional) Enter a meaningful description of the company.
          4.   Select Continue. This opens the Setup ID Generator page.
          5.   In the Attributes section, select Add to add a new Generation Type for the company
               identifier. The Generation Type decides whether the identifier has to be generated
               automatically or manually.
               a.   Select either Auto or Manual in Generation Type.
               b.   (Optional) Select the maximum length for the Company ID from the list in Max
                    Length / Value. All values from 1 to 16 are available for selection. This field appears
                    only when you select Manual in the previous step.
               c.   (Optional) Select the delimiter to be used in the Company ID from the list available in
                    Delimiter Type. The values available are: !, @, #, %, &, *, and -.
               d.   Select Done. This takes you back to the Setup ID Generator page.
          6.   Under the Components section, select Add to start adding components for the Company
               ID.
                                                                                                          4-5
                                                                                                       Chapter 4
                                                                                     Understanding ID Generation
                         Note:
                         A Company ID would require more than one component.
           7.   From the Choose Component Type options, select a value and then select Continue.
                The possible options for component types are:
                •    Static: Enter Static Name / Value and select Done.
                •    Sequence: Turn Padding Indicator ON or OFF to choose whether to pad with zeroes
                     on the left. Enter the number with which the sequence starts in Starts With and how it
                     is incremented in Incremented By. Also enter the maximum value of sequence in Max
                     Value and select Done.
                •    CheckDigit: Select Mod10 or Mod11 under Algorithm section. Enter appropriate
                     values for Transpose and Weight and select Done.
           8.   Select Continue. This validates the ID generation pattern that you configured for the
                Company and if valid, saves the configuration.
           Once you have configured the Company ID Generation, you need to associate this
           configuration with a tenant (Non-Production). After the Company ID Generation configuration is
           associated with the tenant, you can start creating companies in the application.
           Related Topics
           •    ID Generation
           •    Associating Company ID Generation Configuration with Tenant
                     Note:
                     Select a Config ID before performing the following procedure.
           1.   From the Menu, select Configuration, and then select ID Generator, and then select
                User Group.
           2.   Select Add.
           3.   In the Add Identification page, enter the following attributes:
                a.   Name: Enter the name of the user group.
                b.   Long Name: Enter the full name of the user group.
                c.   Description: (Optional) Enter a meaningful description of the user group.
                                                                                                           4-6
                                                                                                        Chapter 4
                                                                                      Understanding ID Generation
                         Note:
                         A User Group ID would require more than one component.
           7.   From the Choose Component Type options, select a value and then select Done. The
                possible options for component types are:
                •    Static: Enter Static Name / Value and select Done.
                •    Sequence: Turn Padding Ind ON or OFF. Enter the number with which the sequence
                     starts in Starts With and how it is incremented in Incremented By. Also enter the
                     maximum value of sequence in Max Value and select Done.
                •    CheckDigit: Select Mod10 or Mod11 under Algorithm section. Enter appropriate
                     values for Transpose and Weight and select Done.
           8.   Select Continue. This validates the ID generation pattern that you configured for the User
                Group and if valid, saves the configuration.
           Once you have configured the User Group ID Generation, you need to associate this
           configuration with a tenant (Non-Production). After the User Group ID Generation configuration
           is associated with the tenant, you can start creating user groups in the application.
           Related Topics
           •    ID Generation
           •    Associating User Group ID Generation Configuration with Tenant
                     Note:
                     Select a Config ID before performing the following procedure.
                                                                                                            4-7
                                                                                                     Chapter 4
                                                                                      Understanding Companies
           3.   Select Add.
           4.   Expand Required and then expand Company ID Generation Configuration section.
           5.   In Company ID Generator, select Add.
           6.   Select the Company ID Generation Configuration you want to associate and select
                Continue.
           7.   Select Finish.
           The Company ID Generation configuration association with the Tenant is complete.
           If you have already associated a Company ID Generator configuration with the tenant, then the
           page displays the associated Company ID Generation configuration.
                   Note:
                   Select a Config ID before performing the following procedure.
Understanding Companies
           Company is an abstract concept that represents statutory companies, business units, or levels
           of financial consolidation and reporting. The company is an entity in the Tenant's organization
           structure.
           In Oracle Financial Services Cloud, you can set up instances of companies that the Tenant
           wants to use across their cloud services, as well as organize them into hierarchies.
           Company Types
           You can create different types of companies in Oracle Financial Services Cloud:
           •    Financial: These companies hold financial or fiduciary responsibilities and are related to
                Products, Billing Features, and Account Features that are used for all accounting.
           •    Marketing: These are companies that market and brand products. They are related to
                Products and are used to identify the owner, define branding and other forms of marketing
                                                                                                         4-8
                                                                                            Chapter 4
                                                                             Understanding Companies
     (including mass mailing), along with other details like interest rates. They are used for
     various forms of marketing reporting and communications.
•    Operations: These companies have employees and operators, and perform operations.
     They are used for all forms of administrative processing and roll-up reporting.
•    Sales: These are companies that sell products and are used to identify who can sell the
     product within the Company.
•    Legal: These companies are legal entities and are used for legal contracts, agreements,
     disclosures, and so on. They are used to define statutory and regulatory policies of various
     regions where the company's Products are being sold.
         Note:
         These configurations ensures that every company created in the tenant follows the
         same ID pattern. Note that this ID pattern is applied only when you select automatic
         ID generation while creating a Company. In case of manual ID generation, you can
         enter an ID of your own choice, which is then validated against the pattern set.
1.   Create a Company ID Generation configuration: This configuration lets you define the
     pattern to be followed while creating a Company ID.
2.   Associate the Company ID Generation configuration with the Tenant: This configuration
     lets you associate the above configuration to a tenant, so that every company created in
     the tenant follows the same pattern.
                                                                                                 4-9
                                                                                                       Chapter 4
                                                                                        Understanding Companies
          Once the Company ID Generation configuration is created and associated with the tenant, you
          can go ahead with the company creation.
          Procedure for creating company remains the same for all types of companies. To understand
          the procedure for creating an 'Operations' type of company, see Creating Operations
          Company.
          To create a hierarchy of companies, associate one company to another, thereby establishing a
          parent-child relationship between them. See Creating Operations Company Hierarchy.
                    Note:
                    Select a Config ID before proceeding with this procedure.
          1.   From the Menu, select Configuration and then select Company, and then select
               Operations.
          2.   Select Add to start creating the Company.
          3.   In the Add Identification page, enter the following details:
               a.   Enter Name and Long Name of the company.
               b.   Select the Main organizational unit of the company. The values available are: Head
                    Office, Regional Office, Zonal Office, Area Office, and Business Unit.
               c.   Select the Sub organizational unit of the company. The values available are: Branch,
                    Shared Service Centre, Division, Department.
               d.   (Optional) Select the calendar against Active and select the date on which the
                    company turns active.
               e.   (Optional) Select the calendar against Inactive and select the date on which the
                    company turns inactive.
               f.   Select Continue.
          4.   In the ID Generation page, you can either view the automatically generated identifier for
               the company, or manually enter an identifier. This is based on the Company ID Generation
               configuration that is associated with the tenant.
               While manually entering an identifier, system validates the ID against the Company ID
               Generation configuration that is associated with the tenant. If the validation fails, an error
               message appears.
          5.   Select Continue.
          6.   In the Setup Contact page, you can create the contact for the company, or skip it.
               •    Select Create New Contact to enter contact details like Phone number, Email, and
                    Address.
               •    Select Skip Contact Section for now to skip creating the contact details.
          7.   Select Continue.
          8.   (Optional) In the Manage Associations page, you can add associations to Products,
               Operators, Employees, Supplier Services, and Keyword Libraries.
                                                                                                          4-10
                                                                                                       Chapter 4
                                                                                        Understanding Companies
          9.   Select Continue.
          10. Select Finish.
                    Note:
                    Select a Config ID before proceeding with this procedure.
          1.   From the Menu, select Configuration and then select Company, and then select
               Marketing.
          2.   Select Add to start creating the Company.
          3.   In the Add Identification page, enter the following details:
               a.   Enter Name and Long Name of the company.
               b.   Select the Main organizational unit of the company. The values available are: Head
                    Office, Regional Office, Zonal Office, Area Office, and Business Unit.
               c.   Select the Sub organizational unit of the company. The values available are: Branch,
                    Shared Service Centre, Division, Department.
               d.   (Optional) Select the calendar against Active and select the date on which the
                    company turns active.
               e.   (Optional) Select the calendar against Inactive and select the date on which the
                    company turns inactive.
               f.   Select Continue.
          4.   In the ID Generation page, you can either view the automatically generated identifier for
               the company, or manually enter an identifier. This is based on the Company ID Generation
               configuration that is associated with the tenant.
               While manually entering an identifier, system validates the ID against the Company ID
               Generation configuration that is associated with the tenant. If the validation fails, an error
               message appears on the page.
          5.   Select Continue.
          6.   In the Setup Contact page, you can create the contact for the company, or skip it.
               •    Select Create New Contact to enter contact details like Phone number, Email, and
                    Address.
               •    Select Skip Contact Section for now to skip creating the contact details.
          7.   Select Continue.
                                                                                                          4-11
                                                                                                  Chapter 4
                                                                                   Understanding Companies
          8.   (Optional) In the Manage Associations page, you can add both Required associations
               and Optional associations. Required associations are those that need to be configured
               before closing the Config ID and initiating Configuration Movement of the company.
               Optional associations are not mandatory for Configuration Movement of company records.
               a.   Select Required and select Add under Product ID Generation Configuration, to add
                    a Product ID Gen Config for the company.
               b.   Select Add under Product Component ID Generation Configuration, to add a
                    Product Component ID Gen Config for the company.
               c.   Select Optional and select Add under Product Components, to add a product
                    component for the company.
               d.   Select Add under Product ID Generation Configuration, to add a Product ID Gen
                    Config for the company.
          9.   Select Continue.
          10. Select Finish.
                    Note:
                    Select a Config ID before proceeding with this procedure.
          1.   From the Menu, select Configuration and then select Company, and then select
               Operations.
          2.   Select View All to see the list of existing companies.
          3.   Select More Options against the parent Company and select Add Company.
          4.   Select Create New Operations Company and select Continue. This takes you through
               the steps required to create a new Operations company and then add it as a child to the
               parent company selected in the previous step.
                        Note:
                        The page also displays an option to Use an Existing Company whereby you
                        can associate an existing company of another type.
                                                                                                    4-12
                                                                                                        Chapter 4
                                       Understanding and Configuring Operations Company Supplier Service Instance
                     Note:
                     In the third step of Creating Operations Company, you can inherit the contact
                     details of the parent company by selecting Use Contact from Company option.
         6.   (Optional) In the Manage Associations page, under Optional add the required
              associations like Products, Operators, Employees, and Keyword Libraries.
         7.   Select Continue. A success message appears.
         8.   Select Finish.
                                                                                                           4-13
                                                                                                Chapter 4
                               Understanding and Configuring Operations Company Supplier Service Instance
             Note:
             You need to enter the credentials separately in each environment (Non-
             Production, Pre-Production, and Production), as each has its own instance of
             Oracle Secure Store.
Configuration Movement
Operations Company Supplier Service
                                                                                                   4-14
                                                                                                                     Chapter 4
                                                    Understanding and Configuring Operations Company Supplier Service Instance
                    The Operations Company Supplier Service instance is configurable and it follows the
                    configuration movement process; that is, if you configure the Operations Company Supplier
                    Service instance in one environment (non-production), you can move the configuration to
                    different environments (Pre-Production and Production).
                    Operations Company Supplier Service-Credential Maintenance
                    The Credential Maintenance of Operations Company Supplier Service Component does not
                    follow the configuration movement process since each environment has its own instance of
                    Oracle Secure Store. Hence you need to enter the credentials in each environment (Non-
                    Production/Pre-Production/Production).
Prerequisites
                            Note:
                            Ensure that you complete the prerequisites before proceeding with creating the
                            Operations Company Supplier Service configuration.
Prerequisites                   Details
Set the Config ID               'Active' Config ID is set and logged in user has the requisite entitlements.
                                Ensure that all the dependent configurations and associations must be part of same open
                                Config ID.
                                See Creating Config ID
Create Operations Company       Operations Company configuration instance has been created.
configuration instance          See Creating Operations Company
                                                                                                                        4-15
                                                                                                Chapter 4
                               Understanding and Configuring Operations Company Supplier Service Instance
5.   Enter Basic Information such as, Name, Long Name, and Description to identify the
     Operations Company Supplier Service configuration instance.
6.   Adding Operations Company
     You need to establish a relationship between Operations Company Supplier Service and
     Operations Company. You can add only one Operations Company with a Operations
     Company Supplier Service.
     To add an Operations Company to the Operations Company Supplier Service, select Add
     Operations Company, and choose the Operations Company from the list of existing
     operations companies.
7.   Adding Supplier Service Component
     You need to establish a relationship between Operations Company Supplier Service and
     Supplier Service Component to advise the system which Supplier Service to choose when
     executing the service. You can add only an existing Supplier Service Component to the
     Operations Company Supplier Service.
     To add the Operations Company Supplier Service configuration instance with the Supplier
     Service Component, select Add Supplier Service Component. Select the Supplier
     Service Component Type. The Supplier Service Components related to the selected
     Supplier Service Component Type is displayed from which you can choose the required
     Supplier Service Component.
8.   Set the activation of the configuration using Active Date. By default, the Active Date is set
     to the current date.
9.   After entering the details, select Save to continue with the association.
10. Associating to Operations Company and Supplier Service Component
     After selecting Save for saving the basic information and establishing the relationship with
     Operations Company and Supplier Service Component, you can associate Operations
     Company Supplier Service configuration instance with the Supplier Service Component
     configuration instance. Depending on the Supplier Service Component that you choose for
     establishing relationship, the associations vary. Choosing the association is optional.
     To associate the Operations Company Supplier Service configuration instance to an
     existing configuration instance, from the Associations section, select Add. Select the
     configuration instance that you want to associate. You can associate Operations Company
     Supplier Service configuration to multiple configuration instances of Supplier Service
     Component.
11. Select Save to save the details, or Save&Exit to save and return to the landing page.
                                                                                                   4-16
                                                                                                        Chapter 4
                                                                                           Editing Tenant Details
                   Note:
                   You can edit Tenancy details of all three environments, Non-Production, Pre-
                   Production, and Production. To edit details of a tenancy, ensure that you are
                   logged in to the same environment.
                                                                                                          4-17
                                                                                         Chapter 4
                                                                            Editing Tenant Details
                                                                                           4-18
5
Operations
                     Note:
                     You can add only one credential to one Operations Company Supplier Service.
                     Add Credential option is not available if the service provider has not set any
                     credentials. If the credential is already added, you can choose Edit Credential or
                     Delete Credential option to modify the credential.
         5.   Provide the credential details and select Create to add the credentials.
         Editing a Credential
         1.   In the Action column, select Edit Credential from More Menu corresponding to the
              Operations Company Supplier Service name that you want to edit the credential.
                     Note:
                     Ensure to keep your credentials handy before proceeding as system cannot
                     retrieve details such as Password, client secret and so on.
2. Provide the credential details and select Update to modify the credentials.
                                                                                                      5-1
                                                                                               Chapter 5
                                           Credential Maintenance of Operations Company Supplier Service
Deleting a Credential
1.   In the Action column, select Delete Credential from More Menu corresponding to the
     Operations Company Supplier Service name that you want to delete the credential.
2.   In the dialog box, select Delete to confirm.
                                                                                                   5-2
6
Understanding Security Management
         Security Management provides information on Secure Configurations and generic security
         recommendations for securing client-side browsers that will access services on the Oracle
         Financial Services Cloud platform.
Secure Configurations
         Secure configurations for Oracle Financial Services Cloud
                                                                                                        6-1
                                                                                           Chapter 6
                                                                               Secure Configurations
To grant a user the course-grained entitlement to log into one of your tenancies on the
Financial Services Cloud platform, the user’s OCI IAM identity will need to be granted access
to the OCI IAM application for that tenancy, or be added to the OCI IAM user group that has
been granted access to the OCI IAM application for that tenancy on the platform. A user who
does not have access to the OCI IAM application for a customer tenancy will be unable to
access the tenancy on the Financial Services Cloud platform. Granting or revoking access to
OCI IAM applications for customer tenancies in this manner may be done as described in
Oracle Cloud Infrastructure documentation.
Fine-grained entitlement configurations are also available at a minimum down to the endpoint
level for services on the Financial Services Cloud platform where control is available to grant or
revoke access by HTTP verb on each service endpoint interface exposed from the platform.
See Entitlements Management on options for configuring fine-grained entitlements.
                                                                                               6-2
                                                                                                        Chapter 6
                                                                                        Post Initial Configuration
          support and by enforcing access only for requests that are both authenticated and authorized
          via entitlements.
          Secure headless authentication to service APIs is available via an OAuth2 API exposed by the
          platform that is integrated with OCI IAM facilities (meaning it will also support any SSO
          configurations made through OCI IAM).
          APIs exposed from the platform cannot however enforce security in any facilities such as other
          webservices or browsers being used to access them. Advice on securing every type of
          webservice that might access service APIs on the Financial Services Cloud platform is beyond
          the scope of this guide. Please consult with the provider of any webservices that will be
          accessing service APIs on the Financial Services Cloud platform on how to configure those
          webservices to be secure. Please also review advice from US government’s Cyber security
          and Infrastructure Security Agency (CISA) on Web Services Integration.
                                                                                                             6-3
7
Understanding User Management
         User Management in Oracle Financial Services Cloud (OFSC) includes on-boarding of
         Employees and Operators, along with creating User profiles for them. Once the profiles are
         created for an Operator, the user credentials are created and further managed using Oracle
         Cloud Infrastructure Identity and Access Management (OCI IAM).
         In Oracle Financial Services Cloud, a person is created as an Employee first, and on-boarded
         as an Operator. Both Employee and Operator are associated to an Operations Company
         (either same or different), which is the business division for which they work.
         Employee
         An Employee is an individual who works for the Company and is associated with a business
         division.
         Operator
         An Operator is a person identified in relation to work to be performed in Oracle Financial
         Services Cloud, like a Business Administrator. An Operator directly interacts with the business
         services using secure credentials.
         An Operator is an Employee with access to Oracle Financial Services Cloud and has the
         appropriate entitlements for it. Operators are associated with an Operations Company, which
         could be either same as that of the Employee, or a different one.
         Once an Operator sets up their login in OCI IAM, their user profile is created in Oracle
         Financial Services Cloud, while their credentials are created in OCI IAM itself. A User can have
         access to multiple tenancies; in which case the user need to be created in each tenancy. OCI
         IAM manages the login credentials for a user, whereas their Entitlements is specific to each
         tenancy and is configured by OFSC.
                Note:
                User Management activities like creating and managing user credentials, locking and
                unlocking users, resetting passwords etc are handled using OCI IAM.
Creating Employee
         An Employee is a person who works for the tenant and is associated with an Operations
         Company. You need to on-board a person as an Employee prior to on-boarding them as an
         Operator. Both Employee and Operator must be associated to an Operations Company, which
         is the business division for which they work.
         Creating an Employee in Oracle Financial Services Cloud involves three steps:
         1.   Add Identification
         2.   Find Operations Company
         3.   Setup Contact
                                                                                                      7-1
                                                                                                   Chapter 7
                                                                                           Creating Operator
Creating Operator
         An Operator is a person in Oracle Financial Services Cloud who performs activities within the
         business services. An Operator directly interacts with the application using secure credentials
         and must be an Employee prior to being on-boarded as an Operator.
         Oracle Financial Services Cloud offers two ways to create an Operator:
         •    Create an Employee as an Operator
         •    Set up an existing Employee as an Operator
                                                                                                         7-2
                                                                                                     Chapter 7
                                                                                             Creating Operator
                                                                                                          7-3
                                                                                                        Chapter 7
                                                                                                Creating Operator
               •   Needs Login: Select this value and select Continue to configure login for the
                   Operator. In Setup Login, enter Login Name and select Continue. Note that you
                   cannot change the Login Name after the Operator is created.
                           Note:
                           If the Login Name you entered is available in OCI IAM, you have to enter
                           another one.
               •   Skip Login For Now: Select this value and select Continue to skip the step and
                   configure login later.
                           Note:
                           To create login at a later point of time, follow the instructions in Configuring
                           Login for an Operator.
13. Select Finish in the Success page. The page also displays the name of the Operator.
          Once the operator, along with their login credentials, is created, an email with Activation Link
          is sent. Select the link in the email to create a new password. Once the operator sets the
          password, they can log in to OFSC application using their credentials.
                   Note:
                   You can edit the Operator details to change the associated Operations Company,
                   provided you have not configured entitlements for the Operator.
                                                                                                              7-4
                                                                                                     Chapter 7
                                                                                             Creating Operator
                            Note:
                            If the Login Name you entered is available in OCI IAM, you have to enter
                            another one.
                •   Skip Login For Now: Select this value and select Continue to skip the step and
                    configure login later.
           7.   Select Finish.
           Once the operator is created, they will receive an email with Activation Link. Select the link in
           the email to create a new password. Once the operator sets the password, they can log in to
           OFSC application using their credentials.
                    Note:
                    You can edit the Operator details to change the associated Operations Company,
                    provided you have not configured entitlements for the Operator.
                                                                                                          7-5
8
Understanding Entitlements Management
      Entitlements represents the process of validating whether a user is allowed to perform a
      business function in Oracle Financial Services Cloud application or not. This involves both
      authentication of users and authorization of their transactions. Entitlements enables fine-
      grained access control of the service capabilities (API end-points). You can grant or revoke
      access to a service capability by adding or removing the users from the user groups.
      In Oracle Financial Services Cloud, users are grouped into User Groups and related
      transactions are grouped into Transaction Groups, and then associate the User Groups and
      Transaction Groups to configure the necessary entitlements.
      Follow the steps below to configure entitlements for various users of OFSC:
      1.   Configure Transaction: A Transaction represents a public business function in Oracle
           Financial Services Cloud that a user needs to access. Follow this procedure to configure
           Transactions for all API end-points that Operators would need access to.
                  Note:
                  Oracle Financial Services Cloud offers a set of pre-configured Transactions that
                  covers the basic system capabilities. You need not configure Transactions for
                  these Transaction Types. See List of Pre-configured Transactions.
                                                                                                     8-1
                                                                                                     Chapter 8
                                                                                       Configuring Transaction
Configuring Transaction
         A Transaction represents a public business function in Oracle Financial Services Cloud that a
         user needs to access. You need to configure Transactions for all API end-points that your
         operators would need access to. Else, the service request is aborted with the standard HTTP
         code of 403 Forbidden message, as the server does not process the request due to lack of
         client access entitlements.
                   Note:
                   Oracle Financial Services Cloud comes with a set of pre-configured transactions that
                   provide the basic functions that a user would need access to. You can add these to
                   your Transaction Groups to provide the required entitlements.
                   Note:
                   Transaction configurations can be moved from one tenancy to another using
                   Configuration Movement. Hence select a Config ID before proceeding with this
                   procedure.
                       Note:
                       All Transaction Types that are not yet configured as a Transaction are available
                       for selection in this page.
                                                                                                          8-2
                                                                                                        Chapter 8
                                                                                          Configuring Transaction
           You can delete a Transaction configuration from the same page. Search for the transaction you
           want to delete and select More Options, and then select Delete.
                     Note:
                     You cannot delete a transaction that is already associated with a Transaction Group.
                                                                                                            8-3
                                                                                          Chapter 8
                                                                            Configuring Transaction
                                                                                              8-4
                                                                                             Chapter 8
                                                                               Configuring Transaction
                                                                                                 8-5
                                                                                           Chapter 8
                                                                             Configuring Transaction
                                                                                               8-6
                                                                                            Chapter 8
                                                                              Configuring Transaction
                                                                                                8-7
                                                                                                      Chapter 8
                                                                                     Creating Transaction Group
                   Note:
                   Transaction Group configuration can be moved from one tenancy to another using
                   Configuration Movement. Hence select a Config ID before proceeding with this
                   procedure.
                                                                                                          8-8
                                                                                                         Chapter 8
                                                                                        Creating Transaction Group
                           Note:
                           If you do not select a date, the Transaction Group becomes active on the
                           same day.
           4.   Select Continue.
           5.   In the Select Transactions page, select the transaction configurations to bundle in the
                Transaction Group and select Continue.
                       Note:
                       All transactions that are configured using Transaction page are available for
                       selection in the list. If a Transaction is configured under a different Config ID, you
                       are not allowed to select it in this step.
                   Note:
                   You cannot delete a Transaction Group under following conditions:
                   •   If the Transaction Group is part of a Transaction Group hierarchy
                   •   If the Transaction Group is associated with a User Group
                   •   If the Transaction Group has associated Transaction Configurations
                   Note:
                   You can associate a Transaction Group with a new Transaction Group or with an
                   existing Transaction Group.
           Ensure that the Transaction Groups that you want to associate are already created and active,
           are of the same type, and are not associated to the same Transaction Group as part of another
           association.
           Follow this procedure to associate a Transaction Group with another Transaction Group.
           1.   From the Menu, select Entitlements, and then select Transaction Group.
           2.   Select View All to view a list of all Transaction Groups. If you are looking for a specific
                Transaction Group, you can use the Search facility.
                                                                                                              8-9
                                                                                                     Chapter 8
                                                                                         Creating User Group
                      Note:
                      The list indicates whether a Transaction Group is already a part of a Transaction
                      Group hierarchy or not. In case of a parent Transaction Group, you can expand
                      and view its hierarchy and associate a Transaction Group at any of the levels of
                      the hierarchy.
         3.   Select More Options of the parent Transaction Group and select Add Transaction
              Group.
         4.   In Setup page, select one of the following options and select Continue.
              •   Create New Transaction Group: If you select this option, you can create a new
                  Transaction Group and then associate it with the selected Transaction Group. See
                  Creating Transaction Group.
              •   Using an Existing Transaction Group: If you select this option, you can select a
                  Transaction Group from the list and select Continue.
         5.   Select Finish.
         The Transaction Groups are now associated with each other.
                  Note:
                  Verify if there is a valid User Group Id Generation Configuration created and
                  associated with the tenant, before proceeding with the creation of a User Group.
                  Note:
                  Select a Config ID before performing the following procedure.
                                                                                                       8-10
                                                                                             Chapter 8
                                                                                   Creating User Group
                 Note:
                 If you do not select a date, the User Group becomes active on the same day.
     e.   Select Continue.
4.   In the ID Generation step, you can either see the automatically generated identifier or
     manually enter a value based on the User Group ID Generation configuration that is
     associated with the tenant. If the ID Generation is Automatic, the page automatically
     displays an identifier, whereas if the ID Generation is Manual, enter a valid identifier for the
     User Group.
             Note:
             While manually entering an identifier, system validates the ID against the User
             Group ID Generation configuration that is associated with the tenant. If the
             validation fails, an error message appears. For more information on ID
             Generation, see Related Links.
5.   In the Select Operations Company step, select the Operations Company to which you
     want to associate the User Group and select Continue.
6.   (Optional) In the Select Local User Flag step, slide the Select from local Users toggle
     button to the right and select Continue. This decides whether you can add operators
     belonging to the selected Operations Company only, or any operator from the entire
     hierarchy of the Operations Company.
7.   In the Select Users step, select the Users to add to the User Group and select Continue.
8.   (Optional) In the Manage Associations step, you can associate one or more Transaction
     Group to the User Group. To do this, follow these steps:
     a.   Expand Transaction Groups section and select Add.
     b.   Search and select a Transaction Group to associate with the User Group.
     c.   Select Continue.
     d.   (Optional) If you want to associate more Transaction Groups to the User Group, select
          Suggested tab and repeat this procedure.
9.   In the Success message, select Finish.
                                                                                                8-11
                                                                                                        Chapter 8
                                                                                             Creating User Group
                   Note:
                   Once a User Group is created, you can perform the following updates to it:
                   •   Add or remove Users to the User Group
                   •   Add or remove Transaction Group Associations to the User Group
           Related Topics
           •    Configuring User Group ID Generation
           •    Associating User Group ID Generation Configuration with Tenant
           •    Associating Transaction Group with User Group
                   Note:
                   You cannot associate a User Group to another User group if it has already been
                   associated to another User Group, or is part of another User Group hierarchy.
           Follow this procedure to associate a User Group with another User Group.
           1.   From the Menu, select Entitlements, and then select User Group.
           2.   Select View All to view a list of all User Groups. If you are looking for a specific User
                Group, you can use the Search facility.
                                                                                                            8-12
                                                                                                      Chapter 8
                                                                  Associating Transaction Group with User Group
                     Note:
                     The list indicates whether a User Group is already a part of a User Group
                     hierarchy or not. In case of a parent User Group, you can expand and view its
                     hierarchy and associate a User Group at any of the levels of the hierarchy.
         3.   Select More Options of the User Group and then select Add User Group.
         4.   In Setup page, select one of the following options and select Continue.
              •   Create New User Group: If you select this option, you can create a new User Group
                  and then associate it with the selected User Group. See Creating User Group.
              •   Using an existing User Group: If you select this option, you can select a User Group
                  from the list and select Continue.
         5.   Select Finish.
         The User Groups are now associated with each other.
                  Note:
                  Ensure that the User Group and Transaction Group that you want to associate are
                  already created and active, and are of the same type.
                                                                                                         8-13
9
Known Issues in Oracle Financial Services
Cloud
       The following table lists the known issues and workaround in Oracle Financial Services Cloud:
       Issue                                                  Workaround
       Paragraph border styling is applied to every line of   Place the paragraph in a table cell and apply
       the paragraph.                                         element-based styling to apply border style for the
                                                              table-cell.
       If you define element based border styling to a        Split the paragraphs across multiple contents
       couple of paragraphs of a content with many            instead of defining all the paragraphs in a single
       paragraphs, then in the PDF output, it leaves extra    content.
       white space between the paragraphs.
       The human readable portion of barcode displays in
       PDF output, but is not displayed in HTML output.
       You must specify Unit while setting the Line
       Height Style Attribute. You cannot select Unit Less
       while setting the Line Height Style Attribute.
       Empty space is displayed instead of radius when
       you generate a PDF with components that have
       border radius and border style set to double,
       groove, inset or outset.
       An Active Status date cannot be set on a data          1.   Edit the data element.
       element if you first edit the data element.
                                                              2.   Navigate back to the data element.
                                                              3.   Set the Active Status Date.
                                                                                                                   9-1
                                                                                               Chapter 9
Issue                                              Workaround
Company ID Generator issues:                       When initial tenancy configuration is performed,
•  If the Company ID Generator is set to manual,   Company ID Generator pattern should be set to
   it displays an error.                           Automatic.
•  If the Company ID Generator is set to manual
   and the Configuration Id is closed, it is not
   possible for that instance of
   CompanyIdGenConfig to be changed to
   Automatic.
•  Also you cannot change the
   CompanyIdGenConfig feature associated to
   the tenant.
Oracle Financial Services Cloud and Oracle Cloud   Administrators must manually perform the following
Infrastructure Identity and Access Management      tasks to synchronize changes across Oracle Cloud
(OCI IAM) do not synchronize automatically.        Infrastructure Identity and Access Management
                                                   (OCI IAM) and Oracle Financial Services Cloud:
                                                   1.   Manually remove the accounts from Oracle
                                                        Financial Services Cloud after they are
                                                        removed from OCI IAM.
                                                   2.   Manually replicate the changes such as email
                                                        addresses and other personal information
                                                        (phone number; address, employee number
                                                        etc.) associated with the user when you make
                                                        the changes in either OCI IAM or Oracle
                                                        Financial Services Cloud.
                                                                                                      9-2
10
Financial Services Cloud Support
       Raise a service request on https://support.oracle.com if you have any queries related to
       services on the Financial Services Cloud platform.
10-1