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Welcome Guide

The document outlines Bupa's health services, emphasizing quick access to care, trusted health information, and support for various health issues including mental health and cancer. It highlights features such as 24/7 access to GPs, specialized treatment programs, and wellness rewards for members. Bupa assures personalized support and resources for managing health concerns effectively.

Uploaded by

youthspeakup
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
78 views20 pages

Welcome Guide

The document outlines Bupa's health services, emphasizing quick access to care, trusted health information, and support for various health issues including mental health and cancer. It highlights features such as 24/7 access to GPs, specialized treatment programs, and wellness rewards for members. Bupa assures personalized support and resources for managing health concerns effectively.

Uploaded by

youthspeakup
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 20

Get

started.
Contents

Our promise. Contact us first.


Without waiting to see a GP
Before treatment
Trusted information and advice.
For health advice
Play
Read
Listen Features of your scheme.
Watch
Your underwriting
Mental health hub
Smooth scheme changeover
Women's health hub
Cash benefits
Rewards just for you

Fast support and access to care.


Quick access to treatment
Quick and convenient appointments with a
registered GP or other healthcare professional
Our cancer promise
Muscles, bones and joints
Mental health
Family Mental HealthLine
Menopause HealthLine
Bupa Be.Me
Gender dysphoria
Our promise.
We’re here for the big things and the little things
in your life. From fast access to specialist advice
and treatment to everyday wellbeing tips, you can
always count on us.

Call us with any questions or to make a claim

0345 609 0444


We may record or monitor our calls. Lines are open Monday
to Friday 8am to 8pm, Saturday 8am to 4pm and 8am to
1pm on bank holidays.

Re-look at the fine detail of your cover any time.


You’ll find this in your health scheme documents.

Our promise.
Trusted information
and advice.
It’s easy to search for information online. But, it’s difficult
to know what you can trust. Our health information
comes with the unique guarantee of the Patient
Information Forum Tick, a new UK health information
quality mark.

Play Read
Try interactive tools and calculators to help Health blog – Over 300 articles to help you
make healthy living fun. live healthily
J
Calorie counter – check how much energy you bupa.co.uk/health-blog
burn while exercising. Health hubs – From support with cancer to
J
BMI check – discover if you’re a healthy weight advice on heart health, we’ve got you covered
for your height. bupa.co.uk/health-information
J
Alcohol quiz – get to know your body’s limits. Health A to Z – Browse to find information
We’re all different. on conditions alphabetically
bupa.co.uk/health-information/
Find all these and more at
a-to-z
bupa.co.uk/tools-calculators

Listen Watch
Listen to our Healthy Me podcasts to hear tips Get expert advice and health tips to help you
from our experts on a range of health and stay well, take control of your health and make
wellbeing topics. the right choices.
Visit bupa.co.uk/health-information/inside-
Visit bupa.co.uk/health-information/podcasts
health

Mental health hub Women’s Stay in touch


Get practical advice, support health hub It’s never been more
and guidance on mental important to stay in touch.
Providing facts and support
health issues. Our mental We email our customers each
on topics like the menopause, week with an update on the
health hub contains useful endometriosis, fertility, latest health information and
information, including videos, mental health and more. advice from our experts.
real life stories and FAQs.
Visit bupa.co.uk/ Sign up for email updates:
Visit bupa.co.uk/ womens-health bupa.co.uk/email
mental-health

Trusted information and advice.


Rewards just for you
Take advantage of our health and wellbeing
offers, handpicked to help you kick-start a
new routine or keep hold of healthy habits.

Free sign-up
As long as your employer has a
Bupa health scheme, you can
benefit from a carefully
curated mix of rewards. Sign up
and be the first to know:
bupa.co.uk/
corporate-bupa-rewards
Use your membership or
registration number to sign up.

Track your health Take time out Work out your way Book a massage Make someone’s day
20% off all fitness to recharge 1/3 off a Monthly+ 20% off wellness 25% off selected
trackers and 20% off selected gym pass so you treatments to floral bouquets for
smartwatches to experiences from can gym, swim and help you unwind you, a colleague or
help you stay on pamper days to spa at thousands and recharge. a loved one.
top of your health. fine dining. of locations.

Offers are operated by third party providers and are subject to change.

Trusted information and advice.


Fast support and
access to care.
It’s good to know that we’ve got your back. Especially ifif you
you have
have a
worrying symptom of cancer, a mental health concern or a painful
problem.
muscle, bone or joint problem.

Quick access to treatment


For some conditions, if needed, you could be referred to a specialist usually without needing
to see a GP.‡

Symptoms of cancer Mental health


Evidence suggests that acting quickly, at the point of If you aren’t feeling yourself, call our mental health
first noticing a symptom, can make a real difference support team.‡ They can provide advice and discuss
to beating cancer. That’s why, if you have a concern, your feelings and symptoms and how we can help.
we can assess your symptoms over the phone and Depending on your cover they can:
depending on your cover and the nature of your J
put you directly through to
 a mental health clinician
symptoms, refer you to an approved specialist J
book an appointment to speak to a mental health
consultant there and then.‡
and wellbeing practitioner who could refer you to

<0345850
0345 8500465
0465> a Bupa-recognised therapist for a face-to-face,
phone or video consultation
or, where appropriate arrange access to fully
Muscles, bones and joints
J

supported, online Cognitive Behavioural Therapy


You rely on your body for every move you make, so you (iCBT) programmes for you to complete at home.
need the access to the right level of care and clinicians
when any issues arise. If you have a muscle, bone or 0345 600 5446
joint problem, or need advice, call us first. Depending
on your cover we may be able to arrange for you to
have a consultation with a senior physiotherapist who’ll
assess your symptoms and discuss next steps with you.
This can include an exercise plan, physiotherapy
sessions or where appropriate, referral to a physician.‡

<0345600
0345 6008277
8277>
Please note: we may record or monitor our calls.

Direct
Direct Access telephone services are available as long as the
symptoms are covered under the policy or health trust. If your
cover excludes conditions you had before your cover started, we’ll
ask you to provide evidence from your GP that your symptoms
are not pre-existing for a period of up to two years after your
cover started or up to five years in the case of mental health. For
rolling moratorium underwritten policies or health trusts we will
ask for evidence each time you claim for a condition not claimed
for before. Always call us first to check your eligibility.

Fast support and access to care.


Quick and convenient appointments with a
registered GP or other healthcare professional
Get 24/7 access to video or telephone appointments with GPs,
nurses and pharmacists. You can also use the Symptom Checker
to get instant health information and guidance on next steps.

How can Digital GP make lives easier?


Connected and convenient Healthcare expertise Personal
The Bupa Blua Health app makes it Your conversation with a clinician is With our Digital GP service, you can
quick and easy to see a GP, nurse, completely private. Just like when have fast and convenient consultations
pharmacist, physio or mental health you normally visit a GP and other wherever you are 24/7 so you can
nurse. Appointments are normally healthcare professional, your access the healthcare you need at a
available within the next 24 hours – consultation will take place with time and place to suit you.
often sooner – and you can check only yourself and the doctor. And if
symptoms instantly using the app’s you choose to save your medical
interactive chat. That means minimal records within the app, they’ll be
disruption to your day, so you can stored securely and protected by a
focus on what you need to do. personal password.

How to book your first appointment

Download the app Step one Step two


J
Search ‘Bupa Blua Health’ at the Once downloaded, open Click on the conditions most
App Store or Google Play and the Bupa Blua Health app and relevant to your symptoms
download to your smartphone. tap the appointment icon. and we’ll recommend the
This will take you to your most appropriate clinician to
appointment area. speak to.
J
Open the app and register your
details. You must enter your
details exactly as they appear
on your health insurance
documents or health trust
documents. If you’re already
using Bupa Touch, you don’t
need to register. You’ll be able Step three Step four
to use the same log in details. Select a video or phone call, You’ll get a reminder
then book in the next available notification just before your
slot. You can also schedule an appointment. Find a private
Need help? Visit
bupa.co.uk/help-and-support/blua appointment at a date and space where you feel
or call us on time to suit you. comfortable and the booked
healthcare professional will
0345 608 0898 contact you.
We may record or monitor our calls.

Fast support and access to care.


Our cancer promise
If you experience cancer, it’s our promise to be there for you
with individual care at every step. We’ll do everything we
can to help you get back to feeling like yourself again.

No financial or time limits1 Personalised treatment support


Where cancer is covered as part of your health cover, Everyone’s experience of cancer is different, and we
there are no time limits and all your eligible cancer won’t tell you how to feel. Just know that we’ll be there
treatment is paid in full. All you need to make sure is if you want us to be, with expert advice, understanding
that you use a healthcare facility from our network and vital support as well as the treatment you need.
and a consultant who we recognise, who agrees to
charge within our limits. Live Well with Cancer Programme
Our programme gives you access to a specialist
Access to breakthrough oncology nurse. They’re at the end of the phone
cancer drugs and treatment throughout treatment, so you’re never alone in difficult
times. And if you’re given the all clear, our support
You’ll have access to evidence-based cancer drugs in
doesn’t stop there; for as long as you’re with us, our
the UK that are licensed for your condition, even if it
specialist nurses will help you adjust to life after cancer.
isn’t approved by the National Institute for Health and
You can talk to them about coping with going back to
Care Excellence or available on the NHS.2 We also
work, staying healthy and finding local support groups.
employ medical experts to evaluate evidence-based
drugs that aren’t yet licensed. It’s all because we want 1
 ith Bupa cancer cover there are no time limits. All eligible
W
you to receive the best care available. treatment costs and evidence-based breakthrough cancer drugs
and treatments that your scheme covers are paid in full for as long
as you have Bupa health cover. If your cover is provided by your
Treatment across the country employer there may be exceptions. If they’ve selected an overall
annual maximum allowance, eligible treatment costs that your
and at home scheme covers will be paid up to that amount. You must use a
hospital or health centre from the Bupa network and a consultant
As well as access to a network of specialist cancer
that we recognise and charges within Bupa rates (a fee-assured
centres, hospitals and consultant partners, you also consultant). Please check your certificate or guide to see which
have the option to receive chemotherapy treatment in specific list of advanced therapies your employer has selected as it
the comfort of your own home if clinically appropriate. may not cover all advanced therapies.
Applies to eligible cancer drugs and treatments covered by your
2

healthcare scheme.

Fast support and access to care.


Muscles, bones and joints
If left untreated, a muscle, bone or joint issue such as a bad
back, or knee injury, can turn into more serious problems.
That’s why we do everything we can to tackle them early.

Specialist patient Nationwide network


support team of health professionals
If you’ve had or are waiting for treatment, J
Physiotherapists
you can access our dedicated case management J
Osteopaths
support. This can include a digital home exercise
plan for you to try at home, helping you get fit
J
Chiropractors
for your treatment and boost your chances of J
Podiatrists
a speedier recovery. J
Trauma and orthopaedic surgeons
J
Rheumatologists
J
MSK physicians

Treatment to suit your body Online tips and advice


Everyone’s condition is different and responds to Access a range of self-help tools as well as
treatment in different ways. That’s why we have information to help you proactively look after
advanced physiotherapy physicians to talk through your body. For any knee problems, you can
concerns with, often offering a second opinion on head straight to our online knee clinic at
GP referrals so you can consider all treatment bupa.co.uk/knee-clinic or for any muscle, bone or
options. This can help avoid unnecessary surgeries, joint issues, visit bupa.co.uk/health-information/
instead guiding you to the right clinician for you. muscles-bones-joints

“I had a serious back issue and required


physiotherapy help. Using my Bupa Insurance I
Call our muscle, bone and joint team received assistance from the team via a phone

<<0345
0345 600
600 8277>>
8277 consultation. The advice and exercises resolved
my issue in short order and the back up and
We may record or monitor our calls. support from the team was exemplary.”
Bupa customer
Or contact us via live chat bupa.co.uk/contact
This quote reflects the specific experience of one customer.
Your cover will be subject to specific terms and conditions.

Fast support and access to care.


Mental health
We understand how helpful it can be to talk. That’s why you
can speak to a trained mental health adviser about whatever’s
on your mind. They can help you to help others too.

Bupa Business Mental Health Advantage

1 No time limits 2 Extended cover 3 Ongoing support


Our cover for mental health We cover most mental We cover ongoing support
conditions won’t stop after a health conditions. The main for the monitoring and
period of time, so you don’t exceptions are the treatment maintenance of diagnosed
need to worry if a condition of dementia, learning eligible mental health
comes back.4 difficulties, and behavioural conditions, as set out in
and development conditions. your scheme and certificate.4
This could help you manage
conditions and prevent
worsening symptoms.

Note: Standard exclusions for pre-existing, special and moratorium conditions, and benefit limits for out-patient, in-patient and day-patient
mental health treatment continue to apply. We cover mental health treatment related to excluded conditions such as menopause and cosmetic
treatment. There are a few general exclusions for which we would not cover any related mental health treatment. Please refer to your policy or
trust guide for further details.
4
To support addictions we fund one addiction treatment programme per membership lifetime.

“I called the mental health team when I was in an acute state of stress. I spoke to a lovely young man who
listened attentively and was very calm and understanding. He suggested I may benefit from speaking to
one of the mental health nurses and I was immediately transferred when I agreed. The mental health nurse
was lovely, listened carefully, reassured me and advised she was happy to authorise cognitive behavioural
therapy based on our conversation. Overall, a very welcome experience for which I was very grateful.”
Bupa customer
This quote reflects the specific experience of one customer. Your cover will be subject to specific terms and conditions.

Strength in numbers

6,150+
Quality-assured
mental health
therapists nationwide.

Statistic correct as of February 2022.

Fast support and access to care.


Family Mental HealthLine

Worried about others? When’s it open?


Call our Family Mental HealthLine We’re here to support you every weekday from
8am to 6pm.
If you’re a parent or care for a young person, you know
them better than anyone else. You know when they
aren’t their normal self, but you might be unsure if a
What if my child isn’t covered
change in their behaviour is a natural part of growing on my healthcare scheme?
up or a sign that they might need support. We do everything we can to help you. That’s why
If in doubt, call our Family Mental HealthLine and a you can talk to us about your child even if they
trained adviser and mental health nurse will listen to aren’t covered.
what your family’s experiencing, then give you clear
advice on what to do next. Even if your child isn’t Who will I talk to?
covered under your scheme. A team of specially trained advisers and mental health
nurses, who will listen, advise you on your next steps
Who can call? and guide you to support.
Anyone with our cover who is worried about a young
person’s emotional wellbeing. You might be a parent,
carer, guardian or extended family member.

Worried about your child’s emotional wellbeing?


Parents and carers can talk to us on

0345 266 7938


7938
Telephone support between 8am and 6pm Monday to Friday via
a dedicated helpline. Calls may be recorded and to maintain the
quality of our service we may monitor some calls, always respecting
the confidentiality of the call.

Bupa Family Mental HealthLine is not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Fast support and access to care.


Menopause HealthLine

Need advice? Call our Speak to menopause trained


Menopause HealthLine nurses for:
The menopause is a natural part of life, but for many, J
information about what to expect
it can be tricky to navigate and access support. Now J
health, diet and exercise during the menopause
you can chat one-to-one with a menopause trained J
mental wellbeing relating to the menopause,
nurse who’ll listen, offer clinical advice and guidance
such as stress and anxiety
to help you understand and manage your
menopause symptoms.
J
advice about treatment options. The nurses can’t
prescribe medication, but they can help prepare
Who can call? you for a conversation with your GP
Anyone experiencing symptoms, or partners and J
referrals to a Bupa specialist support team,
dependants who would like to know how to support depending on your eligibility for scheme benefits
family and friends. J
guidance to Bupa’s women’s health hub
J
advice on next steps or for guidance to
further support

Call us to speak to a menopause trained nurse

0345 608 9984


Calls may be recorded and to maintain the quality of our service
we may monitor some calls, always respecting the confidentiality
of the call.

Bupa Menopause HealthLine is not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Fast support and access to care.
Bupa Be.Me
Take control of your health, wherever and whenever you’d like with
your Be.Me health and wellbeing plan. It’s free and comes with a
range of support you can dip in and out of at your own pace.

Explore the Bupa Be.Me app


Got a health goal you’re looking to smash? Do it with 365 days of support, easily accessed through your phone.
Meet your virtual coach, Luke, who’ll guide you through the app and help you stay focused on what’s important
to you. Answer questions on your mind and body to build your unique health profile. From there, you’ll choose
an area of your health to focus on:
J
nutrition for weight management J
exercise for fitness performance
J
nutrition for fitness performance J
exercise for healthy living
J
nutrition for healthy living J
managing alcohol intake
J
healthy gut J
stopping smoking
J
healthy heart J
managing stress
J
exercise for weight loss J
improving sleep

What else can you do? Download Bupa


J
Set goals linked to your health profile Be.Me today 21:00 100%

J
Connect any wearables to help you track Simply search ‘Bupa Be.Me’
your progress in the Google Play or App Store.
J
Start and compete in group challenges Phone too full?
J
Explore relevant content, Head online instead:
including bitesize videos, be-me.bupa.co.uk
based on your
health profile Get connected
Let’s go

Find balance with an Online Mental Wellbeing Programme


For one year, you can access various programmes provided by SilverCloud Health. They use cognitive
behavioural therapy (CBT) techniques to help you stay in control of your wellbeing and
teach you a fresh way of thinking and feeling about things.
21:00 100%

Stress Alcohol Mental wellbeing


programmes
How to manage it, use problem solving to your Understanding your relationship
advantage and communicate effectively. with drink, the effects and how
Space for sleep

to handle triggers.
Space from stress

Sleep Space for resilience

Practical tips on catching more ZZZs with Body positivity Space for positive body image

a new and improved sleep routine. Empowering you to challenge Space from money worries

negative beliefs and feel good


Resilience
about yourself.
Looking at self-esteem, connections to others
and ways to boost healthy habits.
Create an account, choose a
Money worries programme and go at your own pace
How to shake unhelpful thinking patterns, reduce bupa.co.uk/bememind
comfort spending and more.

Fast support and access to care.


Feeling like yourself is important. If you’re experiencing discomfort
or distressdysphoria
Gender because you don’t feel like your biological sex matches
your gender, and you’re aged 18 or over, we can help.
Feeling
We’ll pay likeforyourself is important.
your diagnosis with aIfBupa-recognised
you’re experiencing discomfort
psychiatrist and
or distress because you don’t feel like your biological
psychologist. Plus, an initial consultation with a Bupa-recognised sex matches
your gender, andand
endocrinologist you’re
any aged
ongoing18 ornurse
over,case
we can help.
management.
We’ll pay
(delete next for line
yourifdiagnosis
Tier 2 notwith a Bupa-recognised psychiatrist and
covered)
psychologist.
After that, we’ll Plus, an initial
support youconsultation
through yourwith a Bupa-recognised
transition into the gender
endocrinologist
you were alwaysand anyto
meant ongoing
be. nurse case management.
(delete
There are next line if Tier
a limited 2 notofcovered)
number gender dysphoria specialists
After
nationwide, so you may need to travelyour
that, we’ll support you through transition
further withininto the or
the UK gender
wait
you were always meant to be.
a little longer to see someone. The good news is, we’re constantly
There aretoa increase
working limited number
provision of in
gender dysphoria
this area, so youspecialists
can access the
nationwide,
support youso youwhen
need, may need to travel
you need further within the UK or wait
it most.
a little are
There longersome to exclusions,
see someone. suchTheas good news is,costs
prescription we’refor
constantly
hormone
working to increase provision in this area, so you
treatment, so please remember to contact us before going ahead can access the
support
with anyyou need, when you need it most.
consultations.
There are some exclusions, such as prescription costs for hormone
treatment, so please remember to contact us before going ahead
with any consultations.

Fast support and access to care.

Fast support and access to care.


Contact us first.
Don’t waste any time in checking out worrying symptoms. Call us or speak to
us via live chat, and a trained adviser will give you clear advice on what to do
next. They could even refer you to a specialist there and then, usually without
the need for a GP referral,‡ helping you take your next steps faster.

Can’t wait to see a GP? Contact us straight away‡


We’ll assess your symptoms either over the phone or via Cancer
live chat. If they’re consistent with any of the conditions Mental health
mentioned on the right, we may be able to help you with Muscles, bones and joints
advice or treatment, without the need to see a GP.‡

What to do next?

Step one Step two Step three


Call us and explain We may be able to assess your We’ll let you know what to do
your symptoms symptoms there and then and next. This could be a referral
offer advice. Alternatively, for diagnosis or we may ask
<<0345
0345 609
609 0444>>
0444 depending on your scheme that you see a GP.
We may record or monitor our calls.
benefits, we may be able
Or contact us via live chat at to arrange a telephone
bupa.co.uk/contact consultation with a relevant
specialist at a convenient time
for you, if clinically appropriate.

Contact us first, before treatment


If you do see a GP about any condition, they will let you know if you need to see a consultant. This is known
as a referral.

What to do next?

Step one Step two


Let your GP know you have Call us and we’ll confirm if
our cover and they’ll give the consultant your GP has
you a referral letter. recommended is covered
under your scheme. Then we
can authorise your treatment.

<<0345
0345 609
609 0444>>
0444
We may record or monitor our calls.
Or contact us via live chat at
bupa.co.uk/contact

 irect Access telephone services are available as long as the symptoms are covered under the policy or health trust. If your cover excludes
D

conditions you had before your cover started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a
period of up to two years after your cover started or up to five years in the case of mental health. For rolling moratorium underwritten policies
or health trusts we will ask for evidence each time you claim for a condition not claimed for before. Always call us first to check your eligibility.

Contact us first.
Contact us first

Contact us first,
for 24/7 health advice
Speak to a trained nurse any time of the
day if you’re worried about anything from
your child being ill in the night to an ache
or pain. You can ask them any health
question, whether it’s urgent or not.
And it’s free for your family too.
You can also get lifestyle advice like
quitting smoking.
Call our 24/7 Anytime HealthLine

<<0345
0345 607
607 7777>>
7777
Calls may be recorded and, to maintain the quality of our Bupa
Anytime HealthLine service, a nursing manager may monitor
some calls always respecting the confidentiality of the call.

“I rang the Anytime HealthLine in the Find the right specialist
early hours of the morning when I
couldn’t sleep. The nurse I spoke with Use our handy Finder tool to look up
was amazing! She listened, calmed your choice of clinical specialist. You’ll be
me down, gave me lots of information able to read all about their experience,
on the topics that were concerning area of expertise as well as qualifications.
me after a recent A&E chest pain Profiles list the clinics that they practice
admission and helped me to realise from, and some can even connect
the steps I needed to address to instantly to their diaries for you to book
gain control again. And all in such your appointment directly.
a lovely, caring friendly manner.
To me, this service is in the ‘couldn’t
do without’ category.”
Bupa customer
This quote reflects the specific experience of one customer.
Your cover will be subject to specific terms and conditions.
finder.bupa.co.uk

Contact us first.
Features of
your scheme.
Medical history disregarded
Your scheme’s underwriting means that we won’t take into
account your previous medical history – so you’re covered
for any condition eligible under the rules of your scheme.

Features of your scheme.


Smooth changeover
In most cases, if you’ve already started to receive
treatment from another provider, your care will
continue as normal.

Agreed continuity of care period Benefit limits


Your company’s agreed continuity of care period is If you have surgery, we’ll pay the surgeon and
<XX>
12 months.
months. If your
If your treatment
treatment willwill be complete
be complete within
within anaesthetist charges in full, providing that treatment for
this period, we’ll authorise and fund your treatment, your condition started with that consultant before your
even if the consultant or hospital isn’t recognised by us. cover transferred to us. This is so you don’t face any
Every case is unique, which is why we assess each case unexpected costs – even if benefit limits would normally
individually to make sure that you can continue to have apply. Excess and out-patient benefit limits still apply.
the right treatment in the right place, at the right time.
If your treatment won’t be complete within this period,
we’ll provide advice on how to transfer your care.

Features of your scheme.


Cash benefits
If you choose to receive eligible treatment on the NHS instead
of using your private cover, we’ll pay you a cash benefit*.

NHS cash benefit


We’ll pay you a cash benefit for every night you
spend in hospital up to XX nights per
35 nights per person
person
per scheme year.
The benefit amount can be found in your
scheme documents.

NHS cancer cash benefit NHS procedure specific cash benefit


We’ll pay £100 for each of the following: For some specific treatment you many be able to
J
in-patient treatment claim a procedure-specific cash benefit based on
the complexity of the treatment that you’re having.
– each night of in-patient stay that you receive
This benefit is a lump sum payment for your whole
radiotherapy, chemotherapy or surgical
admission for that treatment.
operation that is for cancer treatment
J
out-patient, day-patient and home treatment
– for each day you receive radiotherapy and/
or
proton beam therapy in a hospital setting
– for the day of your surgery that is for
cancer treatment
– for each day you receive chemotherapy
other
Cash benefits can help with everyday costs
than oral chemotherapy.
such as:
J
travel expenses
For some types of oral chemotherapy treatment a cancer cash
J
hospital car park costs
benefit is also available. J
childcare expenses

*Subject to your policy benefits. Please also check your certificate or guide to see which specific list of advanced
therapies your employer has selected as it may not cover all advanced therapies.

Features of your scheme.


Digital GP services, Bupa Anytime HealthLine, Bupa Menopause
HealthLine, Everyday Rewards by Bupa, Bupa health and wellbeing
plans and Bupa Employee Assistance Programmes are not
regulated by the Financial Conduct Authority or the Prudential
Regulation Authority.
Bupa Blua Health is provided by Bupa Insurance Services Limited,
registered in England and Wales No. 3829851. Digital GP services
are powered by Babylon Healthcare Services Limited, registered in
England and Wales No. 09229684.
Registered office: 1 Angel Court, London EC2R 7HJ
Bupa Anytime HealthLine, Bupa Menopause HealthLine,
Bupa health and wellbeing plans and Bupa Employee Assistance
Programmes are provided by:
Bupa Occupational Health Limited. Registered in England and
Wales No. 631336.
Registered office: 1 Angel Court, London EC2R 7HJ
Bupa Occupational Health Limited provides Online Mental
Wellbeing Programmes by working together with SilverCloud
Health Limited.
Registered address: 1 Stephen Street Upper, Saint Peter’s, Dublin 8,
Ireland D08 DR9P
Everyday Rewards by Bupa is promoted by Bupa Investments
Limited, 1 Angel Court, London EC2R 7HJ and administrated
Paragon Customer Communications Limited, Evolution House,
12 Choats Road, Barking, Dagenham, RM9 6BF.
Terms and conditions can be found at
bupa-rewards.bupa.co.uk/terms-conditions
Bupa Investments Limited and Paragon Customer Communications
will use your information for the purposes of the administration
of Everyday Rewards. For details of how your information will be
processed by Bupa, please visit: bupa.co.uk/privacy
Bupa health trusts are administered by:
Bupa Insurance Services Limited. Registered in England and
Wales No. 3829851.
Registered office: 1 Angel Court, London EC2R 7HJ
Bupa health insurance is provided by:
Bupa Insurance Limited. Registered in England and Wales
No. 3956433. Bupa Insurance Limited is authorised by the
Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority.
Arranged and administered by:
Bupa Insurance Services Limited, which is authorised and
regulated by the Financial Conduct Authority. Registered in
England and Wales No. 3829851.
Registered office: 1 Angel Court, London EC2R 7HJ
© Bupa 2023

bupa.co.uk

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